Wholesale Operations & Distribution Administrator
2 days ago
London
Reports to: Wholesale Operations & Distribution Administrator Collaborates with: Wholesale Team, Production Team and Finance Based: Camden, London with flexibility of two days working from home About the Role: We’re looking for a highly organised and detail-oriented Wholesale Operations & Distribution Administrator to support the smooth running of Damson Madder’s wholesale and distribution operations. This role plays a key part in ensuring the accurate processing of orders, inventory records, invoicing, and customer information, acting as a central point of coordination between Sales, Production, Finance, warehouses, 3PL partners, and wholesale accounts. The ideal candidate will bring previous administrative experience within wholesale, distribution, or logistics, a strong understanding of operational processes, and the ability to manage multiple priorities while maintaining exceptional attention to detail. Duties And Responsibilities • Provide day-to-day administrative support across wholesale fulfilment and distribution processes., • Liaise closely with the Wholesale, Production, and warehouse teams to coordinate orders and delivery schedules., • Assist in monitoring inventory levels, ensuring stock records are accurate and up to date., • Maintain accurate records of orders, shipments, invoicing, and inventory movements across internal systems., • Follow up on order discrepancies, shipping delays, and product returns, escalating issues where necessary to ensure timely resolution., • Communicate with wholesale clients to provide accurate order updates and delivery information., • Ensure all documentation and operational processes align with specific customer requirements and compliance standards., • Support the wider operations team with general administrative and ad hoc tasks as required. Skills And Experience Required: • Previous experience in an administrative role within wholesale, distribution, logistics, or operations., • Strong organisational skills with a high level of accuracy and attention to detail., • Experience processing orders, invoices, and operational documentation., • Ability to prioritise effectively and manage multiple tasks in a fast-paced environment., • Confident written and verbal communication skills., • Comfortable working with spreadsheets, databases, and internal systems., • Ability to collaborate effectively with internal teams and external partners., • Understanding of wholesale, distribution, or supply chain processes, including inventory management and invoicing., • Familiarity with warehouse operations and third-party logistics (3PL) providers., • Strong awareness of the importance of compliance, accuracy, and structured record-keeping. What We Offer: • Competitive salary., • Hybrid working arrangements (2 days from home, 3 in the office)., • Generous staff discount., • Company bonus scheme., • Dog-friendly office environment.