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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - • Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes, • Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business., • Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning., • Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities., • Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement., • Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change.What you'll bring -, • Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers., • Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation., • Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value., • Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business., • Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality., • Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery., • Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies.Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 8th June 2026, • Salary: £26,428 per annum, • Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 8th June 2026, • Salary: £26,428 per annum, • Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 8th June 2026, • Salary: £26,428 per annum, • Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 8th June 2026, • Salary: £26,428 per annum, • Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 8th June 2026, • Salary: £26,428 per annum, • Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: • Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams., • Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger., • Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness., • Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery., • Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working., • Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development.What you'll bring:, • Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations., • Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies., • Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information., • Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations., • Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable., • Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSkyon social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

GENERAL MANAGER COMPETITIVE SALARY & BENEFITS ADD LOCATION Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Managerto join our amazing team. So, what's stopping you? Apply today! What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for... To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. • You're perfect for the job if you..., • Have a passion for health, fitness, well-being and all-round excellence., • Are driven, energetic and you share that energy with your team., • Lead from the front and by example, happy to get stuck in and set the standard for service, • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those., • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike., • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential, • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym., • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers., • Have a proven track record of success and are eager to bring that winning attitude to The Gym., • Can engage and influence when needed and can form strategic plans to reinforce your business decisions, • Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... • Competitive bonus, • 33 days holiday (Inc Bank Holidays), • 'In-house development opportunities as well as support with your career adventure', • Company Share Plan, • Flexibility & freedom - we welcome discussions around working flexibly at the gym, • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers, • Pension scheme, • A fantastic online social communication and engagement platform with access to amazing benefits and discounts, • Cycle to work scheme, • Season ticket loans, • Employee Assistant Programme supported by our Wellbeing hub, • A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you.

As a Care Worker in our care home, you will help create a safe, welcoming and supportive environment for older people. Through practical care and everyday support, you will help residents maintain comfort, dignity and independence while working as part of a reliable and collaborative team. What your day will look like • Providing personal and practical care to residents, • Supporting residents with dressing, washing and daily routines, • Assisting with meals and encouraging good nutrition and hydration, • Promoting independence wherever possible, • Spending time with residents through conversation and activities, • Maintaining a clean, safe and welcoming environment, • Recording care information and reporting any concerns You will bring patience, reliability and a respectful approach to care. You enjoy working with people and understand the importance of dignity and kindness in daily support. Experience in care is welcome but not essential. Full training will be provided and you will be supported to complete an SVQ Level 3 in Health and Social Care if required. You will be required to join the PVG Scheme and register with the SSSC, or be willing to do so. Basic IT skills are needed for completing care records. What you’ll gain • Paid training and ongoing development, • Funded SVQ Level 3 in Health and Social Care where required, • Support to maintain your SSSC registration If you are looking for a stable role where your work directly supports the wellbeing of others, apply today. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES • Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process, • CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes., • Deadline: Posts close at midnight on the indicated date., • Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain, • To view our accessibility statement, please click here. CrossReach Accessibility Statement, • Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message., • Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates., • Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub, • Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain., • Amendments: Once you have submitted your application form, you will be unable to make any amendments.

Product Owner - Rewards, Fulfilment & Core Platform Edinburgh (onsite 3 days) No sponsorship provided sadly I'm recruiting for a purpose?driven tech?for?good local Edinburgh organisation with truly Global impact using technology to create genuine social impact at scale. This is a brilliant opportunity for a Product Owner who loves complex back?end platforms and wants their work to mean something. This role sits at the heart of a mission?led product organisation, owning the systems that power prize catalogues, fulfilment and end?to?end operational journeys. The technology matters - but so does the outcome. The opportunity This is a proper platform Product Owner role. You'll take ownership of the back?end prize catalogue and fulfilment capability that underpins how rewards are created, managed, distributed and fulfilled - end to end. You'll be trusted to solve real operational problems, design scalable systems, and ensure complex journeys work reliably for customers, partners and internal teams alike. If you enjoy making messy, real?world processes elegant and robust, you'll feel at home here. What you'll be responsible for • Owning the back?end prize catalogue domain - configuration, governance, pricing and lifecycle, • Shaping and delivering fulfilment journeys, including:, • Physical and digital prizes, • Third?party supplier integrations, • Order lifecycle management and exceptions, • Defining end?to?end operational journeys, not just isolated features, • Working closely with engineers on API?led, platform and integration?heavy products, • Translating complex operational needs into clear product direction, prioritised backlogs and roadmaps, • Back?end or platform product ownership, • Rewards, loyalty, promotions, incentives or prize?led systems, • Fulfilment, order management or redemption journeys, • Third?party suppliers, partners and integrations, • A genuine tech?for?good mission - technology used to create positive social impact, • Products used at scale, with real?world outcomes, • A collaborative, values?led engineering and product culture, • A role where you'll have real ownership and influence, not just delivery responsibility

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Dalry shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

📍Location: Edinburgh (relocation assistance available) ⏰ Job Type: Full-Time Hybrid (3 x days onsite) 💰Salary: £75k to £125k About Malted Malted builds next-generation specialised intelligence for financial institutions. Our products combine advanced language technology with deep domain understanding to help firms make faster, more accurate and more accountable decisions. We focus entirely on financial services, working with leading banks, insurers and regulators to turn complex reasoning into clear, dependable intelligence. Our flagship product, Malted Pulse, provides AI that reasons transparently and can be inspected, governed and tuned to organisational policy. We’re a highly technical team based in Edinburgh, combining deep machine learning experience with a rigorous approach to product design and engineering. We believe that making AI systems understandable isn’t just an ethical necessity, it’s a competitive advantage. About the team You’ll be joining one of our product squads, responsible for building and evolving the systems that power Malted Pulse. The team designs and operates the systems that enable our customers to deploy reasoning agents at scale, with reliability, traceability and performance at the core. What you’ll do As a Senior Software Engineer, you take on larger technical problems related to your team and lead the technical design and implementation of complex features. You take ownership of complex systems from design through to delivery, ensuring our systems remain robust as we scale. You operate fully autonomously to own the delivery of big projects, or big changes to existing systems. Lead the design and implementation of scalable, secure backend systems for Malted Pulse Drive technical discussions and architecture decisions that shape the platform’s evolution Build high-quality, maintainable code and ensure engineering best practices across the team Develop and optimise cloud infrastructure for deploying machine learning models at scale Translate experimental prototypes into production-grade systems Debug, test and optimise performance across distributed services Mentor junior engineers and contribute to a culture of technical excellence Collaborate with cross-functional teams to deliver end-to-end product features Who you are You’re a seasoned engineer who enjoys solving complex problems with clarity and precision. You thrive in an environment where autonomy and accountability go hand in hand. Minimum requirements Eligible to work in the UK. 4+ years of professional software engineering experience. Demonstrated ability to design and deliver large-scale, high-performance systems. Strong experience in Python (or other language) and confidence working across the full stack. Experience designing distributed systems and APIs that serve production workloads. Strong understanding of databases (SQL, NoSQL) and system design principles. Proven ability to lead by example and create an environment where others do their best work. Working at Malted We’re based in Edinburgh and work from the office three days a week (Monday, Wednesday and Friday). The rest of the week is work from home. We keep a high bar for technical quality but a low tolerance for ego. You’ll join a team that values precision, humour and intellectual honesty. Benefits Competitive salary Pension and stock options Medical and life insurance Hybrid working and ad-hoc flexibility The chance to work on one-of-a-kind products at the forefront of the AI industry Professional development and growth opportunities A collaborative, inclusive workplace that promotes innovation and teamwork Free snacks and drinks Social events and company outings Relocation assistance for candidates moving to Edinburgh Malted AI is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If there's anything we can do to make your journey as a candidate easier, let us know when you apply.

Love travel, enjoy helping people, and speak Danish? Then you might be exactly who we're looking for. ✈️ Your responsibilities: • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️, • Guide our customers through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳, • Jump in and save the day when someone's travel plans hit a bump. 🦸, • Chat or talk with passengers, whatever helps solve their problem fastest., • Create real connections. We want customers to remember you, the awesome human who helped them out. 😊 We're looking for someone who: • Speaks Danish fluently (C1) and has solid English (B2)., • Is positive, patient, and open to whatever the day brings. 🌄, • Listens first, then speaks clearly and confidently. 😎, • Is organized, on top of things, and can juggle tasks without dropping the ball. 🤹, • Already lives in Poland or is ready to relocate to Warsaw independently. What we offer: • Salary: 11,000 PLN gross monthly, a salary that goes a long way in Warsaw, where the cost of living is significantly lower than in Denmark., • After 6 to 9 months in the office, switch to a hybrid setup with 50% from home, where your couch officially becomes your new workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • An international and diverse work environment that broadens your horizons., • Coaching and mentoring to help you grow your skills and potential. Sound like you? Send us your application, we read every single one. 🇩🇰

Flexible, self-employed, commission only sales – remote working\nWe are looking for self-motivated, ambitious and outgoing people who would like to partner with a British PLC company to provide savings for people on household utilities and shopping.\nYou will be able to work from home, choose your own hours but have the backing and support of a rapidly growing British PLC company.\nThe role involves self-generating leads but full training will be given and there are many different ways with the main customer base growing through warm referrals.\nThe current cost of living crisis and rising energy costs mean that there are many people in the country who are looking to reduce their costs, and you will be helping people through this difficult time.\nSome of your time will be spent making appointments, and building your customer base through networking, events, social media and canvassing.\nYou will be allocated your own personal mentor to help you be successful, and this will be someone who has build their own successful business and knows exactly what is needed to be successful.\nPart time or full time, the hours are entirely up to you and many people bolt this business onto other full time work, family commitments or any other part time jobs etc\nAs well as extremely good bonuses for each new customer, you can also build up a good residual/passive income for the future as you will receive repeat income on each customer that you introduce to the company.\nThis will be your opportunity to earn some good money, as well as being in the position to help more people in the UK have more money back in their pockets at the same time.\nAs a self employed position this is not suitable for those on a student visa.\nPlease send in your CV or if you would like more information about the role or your application then call Celia Gadd on (phone number removed)

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\n\nCore Role Info - READ BEFORE YOU APPLY \nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 \nHours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Dutch.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\n\nWhat You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines.\n\nTake ownership of customer concerns, resolving travel-related issues end-to-end.\n\nCommunicate clearly and confidently across multiple channels.\n\nCollaborate within a supportive team to achieve KPIs and service targets.\n\nShare ideas to improve customer experience and internal processes.\n\nRepresent and represent the Trip.com culture in every interaction.\n \nWhat You'll Bring:\n\nPrevious customer service experience, ideally in a contact centre environment.\n\nFluent in English and Dutch (written and verbal).\n\nStrong communication and problem-solving skills, with resilience under pressure.\n\nAbility to handle multiple web chats with fast, accurate typing.\n\nConfident working towards and achieving KPIs / Targets.\n\nMotivated, adaptable, with eagerness to learn and grow.\n\nComfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n\nTravel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\n\n3 extra days for parents/guardians, plus long service leave after 10+ years\n\n$600 USD in Trip Coins annually to spend on your next adventure\n\nMonthly bonuses & $450 USD refer-a-friend scheme\n\nHealth cash back plan for dental, optical, physiotherapy, massages & more\n\nEmployee Assistance Program, wellbeing support & enhanced sick pay\n\nEnhanced family policies (maternity, paternity & adoption)\n\nLife insurance worth 4x your annual salary\n\nHybrid working options (based on performance)\n\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\n\nContinuous learning & genuine career development opportunities\n\nBirthday & service anniversary celebrations with gift cards and cake\n\nRegular team events, social activities, and recognition programmes.\n\nFun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture \nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Accounts & Business Advisory Assistant Manager or Manager opportunity on behalf of our client in Edinburgh. Apply fast, check the full description by scrolling below to find out the full requirements for this role. Suited for an ACA/ ACCA qualified individual working in practice looking for the next step up in their career. Will be working closely with an impressive client portfolio including OMBs from an array of sectors involving a mixture of accounts and client/ business advisory work. Excellent remuneration & benefits package, 15% bonus, private medical insurance, option of WFH 3 days a week, lots of flexibility and a personal progression plan. More info can be seen below: The Role: Managing a client portfolio, being their first point of contact Preparation/ review of year end financial statements Review of corporate tax compliance Preparation/ review of monthly management reporting packs Review of management accounts & VAT returns Client advisory work Dealing with client queries Attending client meetings Assisting & mentoring junior staff You: CA/ ACA/ ACCA Qualified General Practice background Good working knowledge of FRS102 Strong communication skills UK Resident Benefits: Manager Bonus Profit Share Bonus Private Medical Insurance Hybrid Working (Option of WFH 3 days a week) Personal Progression plan A laptop and full suite of equipment to facilitate home working. xrnqpay Flexible Working hours (eg. start early & finish early) 25 days Holiday + BH Generous Pension Regular social events If this vacancy doesn't tick the boxes, do get in touch to discuss alternatives we are working on roles at all levels. Our client base consists of Top 20, Mid Tier, Regional and Independent firms across the UK.

DOSH has an exciting opportunity available for a Finance Advocate to join our team based in Scottish Borders and Midlothian including Galashiels, Hawick and Dalkeith with a competitive salary of up to £31,521.10 per annum. Named Financial Advocate / Learning Disability / Flexible / Hybrid position which involves working from home, local travel, and online support. Are you passionate about supporting people with a learning disability and making a genuine difference around finances in the social care and charity/non profit sector? We have an exciting opportunity within the Scottish Borders and Midlothian for people for a Named Financial Advocate and are looking for people within Midlothian, Galashiels, Hawick and Dalkeith for a Named Financial Advocate. In this rewarding advocacy role, you will act as an Appointee and Financial Advocate, helping people with a learning disability to have choice, independence and control over their finances. This is a people focused role where person?centred support, dignity and empowerment are at the heart of everything you do. Money is a deeply personal part of everyday life. As a Financial Advocate and Appointee, you will build trusted relationships with the people you support, working closely with families, support teams and social workers. You will use your finance, banking and/or benefits skills to help individuals manage their money safely, make informed financial decisions and achieve outcomes that matter to them. Your responsibilities will include managing benefit claims, budgeting, bill payments, and ensuring finances are handled responsibly and in line with safeguarding and best interest principles. Through your support, people will gain confidence, reassurance and greater independence in their daily lives. Flexible Working / Annualised Hours / Work Life Balance We understand the importance of flexibility in work today. This role is ideal for someone seeking flexible working through annualised hours, allowing you to manage your own hours and workload across the week and throughout the year while continuing to deliver high quality support. The role is primarily weekday based, with core hours within usual office hours, and potential for early morning, evening or weekend work, supported by a flexible and understanding approach to work life balance. This hybrid position involves working from home, local travel, and online assistance for those you support. You will also be part of a wider, supportive organisation, working alongside experienced advocates, managers and admin and finance teams who are also working from home across the country, or based in our office in Grantham. We are looking for someone with a genuine commitment to social care values, advocacy and empowerment, alongside strong financial, communication and self-organisation skills. If you are searching for a meaningful non profit finance job, enjoy working with people, and want a role where your work truly improves lives, this could be the perfect opportunity for you. This role is exempt from the Rehabilitation of Offenders act 1974. For this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Engage with customers across phone, email, live chat, social media, and messaging channels Provide clear, friendly advice and guide customers through their purchase journey Solve issues quickly with empathy, ownership, and a solutions-first mindset Work closely with partners and suppliers to ensure seamless service delivery Proactively spot problems and reach out to customers with better options Manage complaints with professionalism and care, aiming to restore trust Keep bookings and orders running smoothly through effective coordination Investigate delivery or order issues and help customers get the right outcome What We're Looking For Excellent communication and active listening skills Strong problem-solving abilities and attention to detail Confidence in juggling multiple tasks and staying organised Experience in customer service, retail support, or contact centres A positive, team-focused attitude and willingness to learn A passion for delivering great service - every time Why You'll Love It Here You'll be joining a business that truly values its people - a place where your ideas matter, your growth is supported, and your well-being is a priority. Enjoy: Hybrid working (3 days office / 2 days home) A competitive salary and bonus opportunities Generous holiday allowance - including your birthday off A comprehensive benefits package Ongoing development and opportunities to grow your career If you're ready to make an impact, bring fresh thinking, and be part of an energised, customer-obsessed team, we'd love to hear from you. Apply today and start building a career where you can genuinely make a difference. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Events Assistant We have a fantastic opportunity to join our team at The Army Benevolent Fund (ABF) for an Events Assistant to play a key role in supporting the planning, coordination and delivery of regional fundraising events. You will work closely with supporters, volunteers and colleagues to ensure events run smoothly, manage essential administrative processes, maintain accurate data and help deliver engaging fundraising activities across the region. If you’ve also worked in the following roles, we’d also like to hear from you: Fundraising Administrator, Events Administrator, Community Fundraising Coordinator, Volunteer Coordinator, Supporter Engagement Assistant SUPPORTING STATEMENT REQUIRED: A Supporting Statement is required with your CV to be considered for this vacancy. The supporting statement should highlight your skills and experience that are relevant to this role and explain why you would make an ideal candidate for this position. SALARY: £30,501 FTE / Actual Annual Salary £18,301 (based on 21 hours per week) + Benefits LOCATION: Hybrid working 2 days in the office in The Castle, Edinburgh, and 1 day remote. This can involve working from home, but more likely attending events within the Scotland region. JOB TYPE: Part-Time, Permanent WORKING HOURS: 21 hours per week (flexibility required) PLEASE NOTE: You will need a full Driving Licence and Access to a Vehicle JOB OVERVIEW We have a fantastic new job opportunity for an Events Assistant to support a regional fundraising team with event planning, supporter engagement and volunteer fundraising activities. As an Events Assistant, you will help coordinate fundraising events, maintain CRM and campaign data, respond to enquiries and support stakeholders, volunteers and supporters across the region. You will work collaboratively with a wide range of internal and external stakeholders, including colleagues, community groups and military-connected organisations such as Army units and Army Cadet Force units, helping to build strong relationships and maximise engagement across the region. The Events Assistant will also assist with regional engagement activity, event administration, fundraising materials and digital communications, while working closely with colleagues and external contacts to help deliver fundraising targets. This is a part-time permanent role based in Edinburgh, Scotland, with hybrid working in place and flexibility required for some evening and weekend events. ABOUT US The Army Benevolent Fund (ABF) is the Army’s national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London. DUTIES Your duties as the Events Assistant include: • Database Management: Input, maintain and update supporter and campaign data using CRM and finance systems, • Event Administration: Support the smooth administration of fundraising events, including income batching, campaign updates and expenses processing, • Supporter Communication: Respond to enquiries and act as a key contact for supporters and volunteers across the region, • Event Coordination: Help plan, organise and deliver regional fundraising and engagement events, • Volunteer Support: Provide guidance and practical support to volunteer fundraisers and local networks, • Digital Promotion: Advertise future events online and make effective use of digital tools and fundraising platforms, • Stock And Materials: Maintain fundraising materials, merchandise and stock levels for regional activities, • Regional Representation: Attend briefings, presentations and external events to represent the organisation when required CANDIDATE REQUIREMENTS ESSENTIAL • Flexible Approach: Ability to be flexible with working patterns, including occasional out-of-hours and weekend working, • Driving Licence: A full driving licence is essential, • Teamwork And Initiative: Able to work on own initiative and as part of a team, • Communication Skills: Effective communication and strong interpersonal skills, • Office Administration: Literate, numerate and experienced in good office practice, • Organisation Skills: Well organised with the ability to manage varied tasks and priorities, • Empathy: A strong empathy with the organisation’s cause and beneficiaries DESIRABLE • Digital Skills: IT literate with an understanding of social media tools, • CRM Knowledge: Previous experience with a fundraising CRM system would be advantageous, • Sector Awareness: An understanding of the British Army and the charity sector would be beneficial BENEFITS • 30 days’ holidays, plus bank holidays, • Flexible and hybrid working (minimum two days per week in the office), • Employee wellbeing and assistance programme (EAP), • Annual Health Assessments via Healthshield, • Time off in lieu for volunteering at company events (TOIL), • Perkbox benefits portal, offering a range of retail discounts, online perks and wealth of health and fitness resources (monthly points to use on the platform), • Pension scheme, with matched employer contributions up to 8% – after successful probation, • Income Protection – 55% of salary – after successful probation, • Death in Service – 3x annual salary – after successful probation, • Annual pay reviews, • Annual leave purchase scheme The Army Benevolent Fund (ABF) is an Equal Opportunities Employer NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14568 This job is being advertised by AWD online on behalf of The Army Benevolent Fund (ABF)

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