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  • Server
    Server
    hace 1 día
    Jornada parcial
    Glen Rock

    We are currently looking for a dedicated individual with strong multitasking skills, experience in the restaurant industry, and exceptional customer service abilities to join our team. We offer both part-time and full-time positions. KITCHEN COOK LINE/DISHWAHER/HELPER The kitchen assiantance has an responsible for preparing and cooking meals according to established recipes and standards. Attention to detail and the ability to manage multiple tasks at once are crucial aspects of this job. Furthermore, maintaining a clean and organized workspace is essential for food safety and efficiency. SERVER EnServing customers with a smile is a fundamental part of this role. Efficiently taking orders and delivering food to tables is essential for smooth service. Addressing any concerns the customers may have with professionalism is a must. Maintaining cleanliness in the dining area contributes to a pleasant atmosphere. Ultimately, providing excellent customer service ensures a positive dining experience. CASHIER It is a pleasure to assist customers with their purchases with a smile and provide accurate transactions. Maintaining a positive attitude and a friendly demeanor ensures a pleasant experience for everyone. Efficiently handling cash, credit cards, and other forms of payment is a crucial part of the role. Ensuring the till balances at the end of the shift is vital for accountability and proper financial management. Moreover, it is important to stay organized and keep the workstation tidy for seamless operations. Kokoro House Of Ramen 235 Rock Road Glen Rock, NJ 07452

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  • Customer Service Manager
    Customer Service Manager
    hace 27 días
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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