Billing Specialist
3 days ago
Chicago
Job Description Join Our Team at Chicago Cosmetic Surgery and Dermatology (CCSD) and Chicago Cosmetic Surgery and Research We are searching for motivated, emotionally invested, and passionate individuals who are committed to lifelong learning and making a meaningful impact in both healthcare and aesthetics. We value team members who are driven by excellence, innovation, and a genuine desire to grow both personally and professionally. About Us At CCSD, we proudly bring together a team of world-renowned, board-certified dermatologists and plastic surgeons dedicated to providing exceptional care that blends cutting-edge science with patient-centered compassion. Our practice offers a comprehensive range of services-from advanced medical and surgical dermatology to state-of-the-art cosmetic and plastic surgery procedures-all designed to enhance not just appearance, but also overall health and confidence. Through our retail brand, CSS, we extend that same expertise into skincare, offering products curated and recommended by our medical professionals. Located in the vibrant River North neighborhood, our state-of-the-art facility is a center for excellence in healthcare and aesthetics, surrounded by Chicago's iconic landmarks and creative energy. Why Join US ? We believe in recognizing and supporting the incredible efforts of our team. You'll enjoy a wide array of benefits, including: • Generous Medical coverage with up to 75% of employee medical premiums covered by the practice, • Dental and Vision Insurance: Optional plans are available to ensure your health is a top priority., • 401K With Match: Up to 4% employer match to help you secure your financial future., • Work-Life Balance: No weekends required, with potential for a four-day work week., • Product & Service Discounts: Enjoy discounts on skincare products and treatments, • Robust complimentary cosmetic points that can be redeemed for free services., • Free Skincare Products: Receive frequent free products from our renowned skincare store, Chicago Skin Science., • Skincare Education: Participate in ongoing education to grow your expertise in skincare, health, and aesthetics., • A close-knit, supportive team environment that fosters collaboration and camaraderie What We Value: We're looking for individuals who: • Are motivated to excel in a dynamic healthcare and aesthetic environment, • Take emotional ownership of their work and genuinely care about the impact they make, • Are lifelong learners who value ongoing education and growth, • Thrive in a collaborative, supportive, and innovative workplace, • Share our commitment to redefining excellence in both healthcare and aesthetics How You'll Make an Impact By joining CCSD and CSS, you'll play a vital role in delivering comprehensive care and expertise to our patients and clients. Your work will directly contribute to elevating our medical and retail brands, advancing a culture of health, beauty, and wellness grounded in the highest standards of healthcare. Together, we'll continue to set the bar for excellence in dermatology, plastic surgery, and skincare. Position Summary: The Billing Specialist position requires a fundamental knowledge of all aspects of services related to the billing process from registration through claim collection. The Billing Specialist will represent CCSD in a professional manner. Position Accountabilities and Performance Objectives: • Has a high level of knowledge and can effectively explain insurance benefits, coverage limitations, authorization requirements, and billing/contracts, Financial Programs (third-party loan options), and pricing., • Submit claims and appeals in a timely manner., • Timely filing of all insurance claims. File electronic claims daily and paper claims weekly., • Assured insurances are paying according to the fee schedule., • Follow up of denials within 5 working days., • Response to insurance inquiries within 5 working days., • Timely appeals (within 10 working days) of claims paid or denied incorrectly., • Prompt posting (EFT - 2 days; paper checks – 3 days) of all payments and daily reconciliation of batch., • Add billing and processing notes to claims., • Completes insurance verification and pre-authorization as necessary., • Provides quotes for self-pay packages and estimation for services as necessary., • Responsible for reviewing, interpreting and explaining patient accounts when patients have questions., • Inform Director of Revenue of any significant findings regarding collections or payment trends., • Follow the practice financial policy for tracking and processing delinquent patient accounts., • Add accounts into the collection module and review once per month., • Refer accounts to outside collection agency or write-off as billing suspended after clearance by Revenue Cycle Coordinator, • Assist patient with inquiries regarding their account., • Run and work insurance A/R report at least once per month., • Other duties as assigned by the practice manager, billing supervisor or physicians. The following are to be encouraged and are to be followed by all: • Be willing to serve as a communications person between the departments, physicians, patients and third-party stake holders (ie billing company, insurances, surgical centers, etc...), • Provide courteous and professional customer service to patients, coworkers and management., • Proactively and respectfully communicate effectively with patients, coworkers, and supervisors., • Able to work within a team setting (i.e. assisting team members and sharing knowledge)., • Maintains knowledge of and comply with external healthcare industry policies and procedures, including government, insurance, and third party-payer regulations., • Always maintain patient confidentiality., • Maintain professional attire., • Complete continued education/training requirements., • Report to work on time and as scheduled., • Maintain 40 hours a week., • Represent the organization in a positive and professional manner at all times., • Facilitate and promote a team environment., • Comply with all organizational policies and standards regarding ethical business practices., • Communicate the mission, ethics and goals of the organization., • Participate in performance improvement and continuous quality improvement activities., • Communicate effectively with patients, staff, and external contacts via phone, in person, and through well-written reports., • Effectively interact with patients, physicians and other staff members., • Demonstrate leadership within medical practice to resolve immediate and long-term patient concerns., • Establish/maintain effective relationships with a wide variety of people., • Work is performed during regular work hours, but may require overtime and/or weekend hours to meet deadlines, • Work in varying degrees of temperature (heated or air conditioned), • Work under extreme pressures, • Position requires sitting for 4-6 hours per day and walking for 2 hours per day, • Position requires light to moderate work with 50 pounds maximum weight to lift and carry, • Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing, • Must possess the physical and mental abilities to perform the tasks normally associated with a Medical Administrative Assistants such as manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. ADA SPECIFICATIONS (Physical demands that must be met to complete the essential functions of the job) • · Requires the ability to speak audibly and listen actively., • · Requires ability to use computers, telephones, and other office equipment., • · Requires ability to sit for extended periods., • · May require occasional bending and lifting to 25 pounds., • · May require periodic travel. EQUAL OPPORTUNITY STATEMENT: Decisions and criteria governing the employment relationship with all employees at Chicago Cosmetic Surgery and Dermatology are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Job Posted by ApplicantPro