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Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving, • Career growth. We develop industry leading talent because Ross grows when our people grow, • Teamwork. We work together to solve the hard problems and find the right solution GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS: General Operating Requirements: • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working., • Analyzes Store reports to evaluate controllable expenses and overall Store performance., • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed., • Ensures proper scheduling of Associates to meet business objectives., • Accepts special assignments as directed by Leadership., • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates., • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner., • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed., • Ensures compliance with Ross personnel policies and procedures., • Manages Associate Relations issues, consulting with the District Manager as needed., • Ensures compliance with all State, Local and Federal regulations. Expense Control: • Leads all expenditures to be within budget., • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers., • Ensures all Associates understand and can execute emergency operating procedures. Customer Service: • Treats all Customers, Associates, and other leaders with respect., • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs., • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision., • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times., • Represents and supports the Company brand at all times., • Manages Store to ensure a clean, neat, easy to shop environment., • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice., • Ensures merchandise is presented and organized according to Company merchandising guidelines., • Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals., • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise., • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness., • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines., • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes, • Business Acumen, • Plans, Aligns & Prioritizes, • Builds Talent, • Collaborates, • Leading by Example, • Communicates Effectively, • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment., • Must maintain a high level of Customer service., • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels., • Ability to train, coach and develop Associates at all levels., • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results., • Fluency in English., • Must exercise considerable independent judgement and discretion., • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Ability to perform basic mathematical calculations commonly used in retail environments. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job DescriptionDescription: Position: Director of Development & Communications Accountability: Reports to Chief Executive Officer Job Status: Regular, Full-Time, Exempt Hybrid Status EE.4.2 (Minimum 2-3 days in office) Date Revised: February 2026 Director of Development & Communications Role: The Director of Development & Communications is a senior leadership role responsible for designing, integrating, and executing the organization’s fundraising, marketing, and communications strategies to advance mission impact and ensure long-term financial sustainability. This position provides strategic oversight of all contributed revenue activities and public-facing communications. She/he proactively plans, organizes, and coordinates A Better Way’s fund development strategy and our multi-channel marketing and communication strategies related to fund development, brand development, and special projects - aligning brand, messaging, and donor engagement. The Director serves as a key member of the Senior Leadership Team (SLT) and works closely with the President & Chief Executive Officer, Executive Leadership Team (ELT), Board of Directors, and program leadership: a. to articulate a compelling case for support; b. to deepen donor relationships; c. to increase the organization’s unrestricted funds; d. to promote and coordinate a culture of storytelling that celebrates and communicates impact and successes; and e. to strengthen the organization’s visibility and reputation. Total compensation includes a base salary, a sign-on bonus, a discretionary performance-based incentive bonus, 12 paid holidays, a paid year-end office closure, and comprehensive benefits. Duties and Responsibilities: Fundraising Strategy & Revenue Leadership • Develop, implement, and monitor effectiveness of our comprehensive, multi-channel fundraising strategy aligned with organizational goals and the annual operating budget., • Oversee all contributed revenue streams, which may include individual giving, major gifts, grants, corporate sponsorships, special events, peer-to-peer fundraising, stock donations, car donations, and planned giving., • Partner with the President & CEO and the Board to support major donor cultivation, solicitation, and stewardship., • Cultivate strategic relationships with foundations and corporations with potential for significant unrestricted funding support., • Cultivate and implement the organization’s brand strategy, voice, and visual identity ensuing consistency across all external communications., • Contribute to creation of marketing and communications collateral to create cohesive images & on-brand messaging – including program descriptions, website copy, impact reports, and more., • Lead strategy for digital communications, including website, email marketing, Direct mail communications, advertising, and social media, with a focus on audience growth and conversion., • Define key performance indicators for each communications channel which will indicate a campaign's level of success and make recommendations for improvement, • Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/opportunities discovered, • Write and deliver newsletters, blog posts, social media postings, on a periodic basis, • Represent the organization at events and press conferences, • Lead integrated campaign planning, including annual fund drives, special initiatives, and seasonal or event-based campaigns., • Maintain an annual fundraising and communications calendar aligned with programmatic and fiscal-year priorities., • Oversee effective use of CRM and marketing platforms to support fundraising, segmentation, and reporting., • Use data and analytics to inform strategy, test new approaches, and continuously improve performance., • Recruit, supervise, and develop development and communications staff and contractors., • Establish clear roles, priorities, and workflows to balance short-term revenue needs with long-term brand building., • Serve as a strategic advisor to the President & CEO on fundraising and communications matters., • In collaboration with the CEO and the Board Fundraising Committee, support Board engagement in fundraising through training, tools, and clear expectations., • Participate in required and approved program and skill development training, • Bachelor’s degree required; advanced degree or CFRE preferred., • 3+ years prior experience working in a marketing or communications role preferred, • Strategic thinker with strong execution skills, • Proven success designing and executing marketing and communications strategies and campaigns and meeting or exceeding revenue goals, • Relationship builder comfortable engaging donors, partners, and Board members, • Strong understanding of donor psychology, storytelling, donor stewardship, and brand strategy., • Experience managing teams, budgets, and complex projects., • Ability to work with current resources while strategizing for expansion., • Proficiency with CRM systems, email marketing platforms, and digital communications tools., • Minimum one year experience supervising at least one direct report., • Excellent understanding and familiarity with brand building and brand management, • Excellent organizational and project management skills and ability to meet deadlines, • Data-informed decision-maker able to think analytically and strategically, • Capable of working well as part of a team as well as independently, • Strong multitasker, able to simultaneously manage multiple projects with different deadlines, • Experience producing video storytelling content highly preferred, • Intermediate to Advanced use of MS Office Suite including Excel and PowerPoint, • Commitment to the organization’s mission, values, and equity principles, • Excellent interpersonal skills, including patience and cultural competency, • Superior written and verbal communications skills, • Ability to appropriately identify & prioritize emergent situations in the functioning of the agency, • Represent A Better Way, Inc. in a positive and professional manner during telephone/written communication and in-person contact with clients, business associates, etc. While performing the duties of this job, the employee regularly works in an office setting. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a full-time exempt position. Days and hours of work are generally Monday through Friday, 9:00 a.m. to 5:00 p.m. with occasional evening and weekend duties. Hybrid position with minimum 2-3 days per week in person. Eligible for occasional remote work. Travel Local travel to various worksites may be required. Work Authorization/Security Clearance Employees must pass a background check and receive TB and health clearances prior to employment. Covid-19 vaccination required. A Better Way is an Equal Opportunity Employer. Inclusive environments for all employees and applicants are our priority. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, neurodiversity, disability, protected veteran status, marital status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This document may be subject to periodic review and revision in compliance with California labor and employment regulations. Requirements:

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results. Essential Duties and Responsibilities Leading the Business • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes, • Reviews key P&L lines to increase profitability for the restaurant, • Drives sales through proactive Guest service, people development & operations management, • Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility, • Manages the Guest experience through operations and timely response to Guest issues, • Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues, • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team, • Inspires the restaurant team by effectively managing individual and team recognition programs, • Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance, • Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations, • Ensures that restaurant upholds operational and brand standards, • Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence, • Must be at least eighteen (18) years of age, • High School Diploma or GED required, • 1-2 years of previous quick service restaurant experience, experience in management preferred, • Some understanding of P&L interpretation and management to influence profitability, • Ability to prioritize own and others’ work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of Guest service principles, • Available to work evenings, weekends and holidays, • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results. Essential Duties and Responsibilities Leading the Business • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes, • Reviews key P&L lines to increase profitability for the restaurant, • Drives sales through proactive Guest service, people development & operations management, • Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility, • Manages the Guest experience through operations and timely response to Guest issues, • Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues, • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team, • Inspires the restaurant team by effectively managing individual and team recognition programs, • Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance, • Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations, • Ensures that restaurant upholds operational and brand standards, • Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence, • Must be at least eighteen (18) years of age, • High School Diploma or GED required, • 1-2 years of previous quick service restaurant experience, experience in management preferred, • Some understanding of P&L interpretation and management to influence profitability, • Ability to prioritize own and others’ work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of Guest service principles, • Available to work evenings, weekends and holidays, • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description A Team member is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Team members must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities • Greets Guests with a smile while receiving orders and processing payments, • Prepares and packages food and drink products, • Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior, • Maintains health and safety standards in work areas, • Demonstrate knowledge of the brand and menu items, • Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve, • Unloads and stocks inventory items as needed, • Prompt and regular attendance on assigned shifts, • Must be at least eighteen (18) years of age, • Comfortable working in a fast-paced environment, • Ability to interact in a positive and professional manner with Guests and coworkers, • Willingness to learn all areas of restaurant operations & work multiple stations, • Available to work evenings, weekends and holidays, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description A Team member is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Team members must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities • Greets Guests with a smile while receiving orders and processing payments, • Prepares and packages food and drink products, • Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior, • Maintains health and safety standards in work areas, • Demonstrate knowledge of the brand and menu items, • Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve, • Unloads and stocks inventory items as needed, • Prompt and regular attendance on assigned shifts, • Must be at least eighteen (18) years of age, • Comfortable working in a fast-paced environment, • Ability to interact in a positive and professional manner with Guests and coworkers, • Willingness to learn all areas of restaurant operations & work multiple stations, • Available to work evenings, weekends and holidays, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job DescriptionCompany Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Job Description We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: • Provide high level customer service and hospitality to clients, • Assist the Studio Management in daily studio tasks and projects, • Maintain a positive attitude and take initiative, • Provide support to the SoulCycle instructors to ensure a successful class check-in process, • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie, • Assist with the training and coaching of new hires for the front desk staff team, • Maintain product knowledge for all studio retail operations, • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture, • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors, • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways, • Bathroom and changing room cleaningQualifications, • A love of the SoulCycle brand, • An innate love for taking care of humans, • Customer service experience, • The ability to prioritize and multi-task within a fast-paced environment, • An openness to receiving and delivering feedback, • A natural inclination to complete tasks and perform duties without direction Additional Information For additional Information visit our Career Site:

Job Description A Kitchen Main is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Team members must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities • Greets Guests with a smile while receiving orders and processing payments, • Prepares and packages food and drink products, • Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior, • Maintains health and safety standards in work areas, • Demonstrate knowledge of the brand and menu items, • Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve, • Unloads and stocks inventory items as needed, • Prompt and regular attendance on assigned shifts, • Must be at least eighteen (18) years of age, • Comfortable working in a fast-paced environment, • Ability to interact in a positive and professional manner with Guests and coworkers, • Willingness to learn all areas of restaurant operations & work multiple stations, • Available to work evenings, weekends and holidays, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description A Kitchen Main is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Team members must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities • Greets Guests with a smile while receiving orders and processing payments, • Prepares and packages food and drink products, • Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior, • Maintains health and safety standards in work areas, • Demonstrate knowledge of the brand and menu items, • Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve, • Unloads and stocks inventory items as needed, • Prompt and regular attendance on assigned shifts, • Must be at least eighteen (18) years of age, • Comfortable working in a fast-paced environment, • Ability to interact in a positive and professional manner with Guests and coworkers, • Willingness to learn all areas of restaurant operations & work multiple stations, • Available to work evenings, weekends and holidays, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Dunlop Sports Americas is seeking independent Technical Brand Representatives to provide high-level club fitting services and promote their brands in collaboration with retail partners.