Campus Patrol Officer
2 days ago
Rancho Cucamonga
Job Description:\n\nThe Campus Patrol Officer of Patria Church must be an alert and dependable individual who supports the safety of Patria Church, United Christian Academy (UCA), and Abundant Preschool of Learning (APL). The individual must demonstrate strong situational awareness, sound judgment, and the ability to observe, document, and report concerns accurately. The Campus Patrol Officer must be able to appropriately apply basic safety and response principles in a variety of situations and use sound judgment when determining the need to notify law enforcement and report incidents to the Security Director and Executive Leadership. Campus Patrol Officers provide a visible, professional presence that helps deter unsafe behavior and supports a sense of security across all campus areas. The individual oversees and monitors access to buildings and facilities to ensure entry points remain secure and that all individuals on campus are appropriately identified or authorized. The Campus Patrol Officer actively patrols buildings, classrooms, playgrounds, hallways, and parking lots; secures doors, gates, and windows; and monitors all persons entering or exiting the campus. Officers must remain fully engaged during both high-traffic and quiet hours and must be responsive to all radio and phone communication while on duty. Campus Patrol Officers are required to complete incident logs and reports accurately and ensure that safety concerns and incidents are communicated through the proper reporting channels. Campus Patrol Officers serve as a visible point of safety on campus, helping set the tone for a calm, orderly, and welcoming environment through their conduct and presence. The individual must communicate respectfully with students, families, staff, and guests and maintain a professional and ministry-minded presence in every interaction. Every position at Patria Church reflects the mission to Seek the Lost, Teach the Found, and Send the Disciples. Each role carries the conviction that every family matters to God and plays a part in advancing His purpose through the local church, according to Ephesians 3:1415: I kneel before the Father, from whom every family in heaven and on earth derives its name. The Campus Patrol Officer reports directly to the Security Director.Work Schedule and Daily RhythmCampus Patrol Officers maintain active security coverage by patrolling buildings, classrooms, playgrounds, and parking areas throughout each shift. During ministry nights, school operations, VBS, SPRINTS, graduations, and conferences, officers support crowd flow, building access, and overall campus safety. When campus activity is low, officers prioritize property protection through facility checks, alarm monitoring, and securing doors, gates, and equipment. Officers respond promptly to radio and phone communication, assist staff and guests, and document incidents or maintenance needs to ensure all concerns are routed through the proper channels. Campus Patrol Officers must be available and willing to work any of the listed shifts, including weekdays, evenings, overnights, and weekends. Shift assignments are determined by operational needs and may change as staffing or ministry demands require. Specific shift assignments cannot be guaranteed.Shifts Included in This Role: Swing Shift: 4:00 PM 12:30 AM Graveyard Shift: 12:00 AM 8:30 AM Weekend Shifts: Saturday: 8:00 AM 4:30 PM, Sunday: 12:00 PM 8:30 PMAll full-time officers are expected to support coverage across these shifts to ensure consistent campus safety and departmental reliability.Essential Duties and Responsibilities Fully embraces and acts in accordance with the vision of Patria Church to Seek the Lost, Teach the Found, and Send the Disciples.Model the spirit of Patria Churchs guiding scripture, Ephesians 3:1415, by building a church community that supports and strengthens families. Foster faith, worship, and belonging across every ministry and campus.Fulfill the four pillars of Patria Church. Christ (Mission Christ-Centered Driven), Community (Diversity Kingdom Driven), Character (Leadership Discipleship Driven), Commitment (Family Driven) church.Embrace and execute a Neighborhood Groups philosophy of ministry, fostering community, discipleship, and connection across families and campuses.Safety Monitoring:Actively patrols Patria Church, UCA, and APL buildings, classrooms, hallways, playgrounds, parking lots, and public areas.Secures and monitors doors, windows, gates, and access points during opening and closing procedures.Observes all individuals entering or exiting campus and reports unauthorized access immediately.Maintains full situational awareness at all times, monitoring both open and low-visibility areas for safety concerns.Conducts regular checks for hazards, facility issues, or unusual activity and reports concerns promptly.Follows access and safety procedures using calm, non-confrontational communication.Planning, Scheduling & Platform Management:Builds and manages social media calendars, posting schedules, and campaign timelines. Using planning tools such as Meta Business Suite, Planoly, Trello, or similar scheduling platforms.Posts content at strategic times for highest engagement and reach.Coordinates weekly content needs with ministry departments to ensure timely communication. Before events, registrations, and major services.Tracks post performance, engagement, reach, and effectiveness using analytics tools to improve future content.Stays current on social media trends, new features, and emerging platforms to strengthen digital engagement.Incident Response & Safety Protocols:Responds to concerns using professional, non-escalatory communication and sound safety practices.Remains calm and avoids escalating or confronting individuals aggressively.Calls law enforcement when refusal, conflict, or danger is present and reports the incident to the Security Director and Executive Leadership.Uses radios and communication systems according to established protocols.Maintains visual awareness of the individual involved until additional support arrives.Completes incident reports and shift logs accurately and on time.Follows emergency procedures for lockdowns, evacuations, and medical responses.School, Church & Event Support:Supports UCA and APL during drop-off, dismissal, recess, chapel, and after-school activities.Assists with safety needs during services, VBS, SPRINTS, conferences, graduations, and other ministry events.Monitors entrances, exits, and crowd flow to help maintain a safe environment.Provides escort assistance for staff, volunteers, students, and guests as needed.Offers directions and assistance to families and visitors with courtesy and professionalism.Safety, Compliance & Professional Standards:Follows all campus safety procedures, access protocols, and reporting expectations.Identifies and reports maintenance issues or unsafe conditions immediately.Remains alert and engaged throughout the shift; sleeping, scrolling, or disengagement is not permitted.Upholds Patria Churchs standards of integrity, confidentiality, and professionalism.Supports a safe environment for students, families, staff, volunteers, and guests.Character: Demonstrates humility, integrity, and consistency in every area of leadership. Leads by example and sets the spiritual and cultural tone for the team through servant leadership, accountability, and Christ-centered decision-making. Remains teachable and responsive to feedback, modeling personal responsibility in both success and challenge.Competency: Leads strategically by turning vision into action through effective planning, communication, and collaboration. Builds systems that empower others, manages resources with excellence, and develops individuals toward higher performance and spiritual growth. Operates with ownership and initiative, ensuring excellence without the need for constant oversight.Convictions: In full alignment with Patria Churchs mission, vision, and values. Leads decisively from conviction, upholds organizational unity, and consistently exemplifies the four pillars of Christ, Community, Character, and Commitment in every setting.The above summary outlines the primary responsibilities and scope of this position and does not represent an exhaustive list of all tasks that may be assigned. All team members are expected to complete required training, follow departmental procedures, and apply provided resources effectively. Individuals are expected to show initiative in learning, adapting, and contributing to the ongoing improvement of departmental systems and practices. Additional duties may be assigned by the direct supervisor or assigned Executive Leadership to meet operational or ministry needs.General RequirementsSuccessfully completes all required background checks and pre-employment screenings.Demonstrates reliability, punctuality, and consistent attendance.Reads, writes, spells, and communicates clearly in English.Demonstrates basic computer skills and the ability to use communication and scheduling systems required for daily operations.Completes all required onboarding, safety, and role-specific training within established timeframes, including security, compliance, emergency procedures, and California Mandated Reporter Training within the first 90 days of employment.Completes Patria Church Growth Track within the first 90 days of employment as part of staff spiritual formation and church alignment.Communicates clearly and respectfully with staff, volunteers, and supervisors.Adapts well to changing priorities, event schedules, and ministry needs.Works well under limited supervision, showing initiative and follow-through.Maintains confidentiality, discretion, and integrity in all responsibilities.Represents Patria Churchs mission and values through professionalism, teamwork, and Christlike conduct.Education, Training, and ExperienceHigh school diploma or equivalent required.Prior experience in security, campus safety, customer service, or protective services preferred.Experience in school, church, or public-facing environments preferred.Valid California drivers license required, as officers must operate golf carts and other campus vehicles.CPR/First Aid certification preferred or willingness to obtain within an established timeframe.If not in possession of a valid California Guard Card at hire, must obtain one within 90 days of employment.If not already a member of Patria Church, must be able to complete Growth Track within 90 days of employment.Job Skills, Knowledge, AbilitiesStrong situational awareness and ability to identify potential safety concerns.Ability to learn and follow safety procedures, emergency guidelines, and communication protocols.Able to remain attentive, responsive, and engaged during both busy and low-activity periods.Skilled in clear verbal communication, including radio and phone communication.Able to complete accurate incident reports, logs, and documentation.Demonstrates sound judgment when assessing situations and determining appropriate responses.Able to walk, stand, and patrol for extended periods and navigate stairs and outdoor areas.Capable of securing buildings, gates, windows, and access points.Maintains a professional and respectful presence at all times.Follows procedures for incident response, safety monitoring, and emergency actions.Ability to receive direction and correction with maturity, professionalism, and a teachable attitude.Ability to work effectively independently and as part of the Security Team.Willingness to learn and apply campus safety principles across varied situations.Organizational and Spiritual RequirementsAlways demonstrate Christ-centered behavior by treating people with dignity, respect, compassion, and integrity.Member of the Patria Church (or willing to transfer membership to Patria Church).Pastors are required to attend all regularly scheduled Sunday and Wednesday church services. Support staff must attend at least one (1) regularly scheduled weekend church service.Attendance at all mandatory meetings and events. This includes serving at Good Friday, Easter, and Christmas services as well as the annual volunteer appreciation event.Regular involvement in Patria Church activities, ministries, neighborhood groups, and events.Tithe 10% to the Patria Church.Demonstrate full alignment with Patria Churchs Statement of Faith and core beliefs as outlined in the Employee Handbook, on the official website, and through consistent practice in ministry, leadership, and daily life.Ability to interpret and adhere to Patria Churchs policies, procedures, and employee handbook.Be self-motivated and goal oriented, use good judgment, and be flexible and innovative.Professional attitude and demeanor.Physical RequirementsReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The individual must be able to work independently, communicate effectively, and lift up to 4050 lbs. (with or without assistance). This position may also require extended periods of sitting, standing, walking, and hand-eye coordination for keyboard data entry and viewing information on a computer monitor. External and internal applicants, as well as current employees who are or become disabled as defined under the Americans with Disabilities Act (ADA), must be able to perform the essential job functions either unaided or with the assistance of a reasonable accommodation, as determined on a case-by-case basis.Patria Church provides all training required to ensure employee safety.CLASSIFICATIONS: Full-Time | Non-Exempt, HourlyThis posting provides a general overview of the role and responsibilities and does not constitute a guarantee or offer of employment.Employment with Patria Church is at-will and subject to the completion of standard onboarding procedures.
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