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Job Description Join Lighthouse Exteriors as an In-Home Sales Consultant Do you love helping people? Do you feel your work ethic deserves higher earnings? Ready for a challenge that can fast-track your professional growth? Lighthouse Exteriors is seeking a motivated, outgoing self-starter to thrive in our in-home sales rep role. About us: Lighthouse Exteriors is a trusted name in home improvement across Southeast Michigan. With decades of experience, we specialize in roofing, siding, concrete and windows—delivering "White Glove" service that homeowners count on. As we continue to grow, we're looking for a motivated Sales Rep who is a high-character teammate that matches our core values (Care, Action, Responsible, Experts), thrives in sales environments and is coachable, accountable, and consistent to join our team to help connect more homeowners with the services they need. You are: • Self-motivated and disciplined, • Personable, professional, and a great communicator, • Organized with strong follow-through Summary of Position: Sales Representatives own the entire client journey—prospecting, marketing, estimating, and light project management. They guide homeowners through a complex home improvement process with confidence, clarity, and care while adhering to a defined sales process and CRM standards. Role & Responsibilities • Professional representation: Arrive prepared, on time, and in proper attire; follow all company safety and conduct standards., • Sales process execution: Conduct appointments using the established sales methodology; set expectations and next steps., • Scoping & documentation: Capture thorough site photos and details using company templates; define clear scopes in proposals/contracts., • Proposals & contracts: Deliver timely, accurate proposals; ensure contracts clearly reflect scope, pricing, and terms., • Activity logging: Submit appointment outcomes immediately via the results template; record notes, tasks, and next steps in CRM., • Pipeline management: Actively manage assigned opportunities through close; follow up consistently until a decision is reached., • Handoffs & admin: Turn in signed contracts the next business day; coordinate clean handoffs to production as needed., • Team cadence: Attend and contribute to daily sales meetings; share insights and lessons learned., • Time management and prioritization, • Clear written and verbal communication, • Coachability and continuous learning, • Composure under pressure; customer empathy, • Teamwork, initiative, and problem solving, • High School diploma or higher required., • Valid driver’s license with clean driving record., • 5 years sales experience preferred (training provided)., • Background as a licensed insurance or public adjuster is a plus., • Knowledge of roofing, siding, gutters, insulation, and concrete preferred., • Strong written, verbal, and negotiation skills; numeric accuracy., • Proficiency with Google Workspace and company tools (iPhone/iPad, OneClick, CompanyCam, CRM etc.)., • Frequent standing, walking, and ladder use; occasional roof access with proper fall protection., • Occasional lifting/moving of materials and equipment up to ~30–50 lbs., • Field work in varied weather (heat, cold, rain, wind); typical job-site conditions (dust/noise)., • Ability to walk long distances during canvassing/site visits., • This is a full-time position. Work days are Monday through Saturday., • Commission can range from $100,000 to $300,000 per year plus. This is 100% full commission position, • Requirement to grow overall sales year over year. Benefits: • Company car, • Dental insurance, • Health insurance Company DescriptionLighthouse Exteriors is a trusted name in home improvement across Southeast Michigan. With decades of experience, we specialize in roofing, siding, concrete and windows—delivering "White Glove" service that homeowners count on. As we continue to grow, we're looking for a motivated Sales Rep who is a high-character teammate that matches our core values (Care, Action, Responsible, Experts), thrives in sales environments and is coachable, accountable, and consistent to join our team to help connect more homeowners with the services they need.Lighthouse Exteriors is a trusted name in home improvement across Southeast Michigan. With decades of experience, we specialize in roofing, siding, concrete and windows—delivering "White Glove" service that homeowners count on. As we continue to grow, we're looking for a motivated Sales Rep who is a high-character teammate that matches our core values (Care, Action, Responsible, Experts), thrives in sales environments and is coachable, accountable, and consistent to join our team to help connect more homeowners with the services they need.

Job Description National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company! The Gig… As a Equipment Sales Manager, you will effectively grow sales territory assigned by generating new business sales for both tunnel and In Bay carwashes as well as work with current clients to replace existing equipment. In addition, the Sales Equipment Manager will work with each client and prospective client to show how National Carwash Solutions, Inc. works to continually build a more profitable car wash for their customers. Successful candidates will offer consultative selling techniques centered on NCS’s car wash equipment offerings, cleaning solutions and service offerings provided by our professional, nationwide field service team. Job Duties: • Keep close contact with current customers to find out about their evolving business needs. Make value-added recommendations based on needs and work with the appropriate corporate services contacts to ensure clients are taken care of and customer needs are met. Troubleshoot problems as necessary to aide in client retention, • Must cold call to generate new business leads and work with the corporate marketing department to follow up on industry leads, • Travel to prospective client and current client sites to assess needs and make recommendations pertaining to replacing current equipment and/or for installing a new car wash, • Learn all product and services offerings within a short timeframe and become the subject matter expert on all solutions offerings. Must communicate and promote our product and service offerings accurately and execute on customer needs as appropriate, • Coordinate responsibilities with area service manager, technicians, and delivery personnel to grow the service activities, if applicable, • Place orders for equipment sales, collect down payment, progress payment and final payment., • Confirm and communicate delivery date, and monitors the pre-installation preparation at customer locations. May make or delegate post installation courtesy calls to customers to insure satisfaction of company products and service, • Attend and may participate in various conventions. Obtains and follows-up on sales leads, • Work with Regional Manager establishing equipment sales, chemical and service growth goals and objectives, • Work within established company pricing and discount structures, • Keep Regional Manager apprised of all sales activities. Submits reports and maintains communication with various individuals and departments within the company to advise them of problems, suggestions, accomplishments, etc., • Responsible for knowing and complying with company policies and procedures. Keeps his/her Regional Manager informed of all significant problems, progress or difficulties, • Attend hearings or meetings as necessary to assist customers in obtaining required government authorization to install National Car Wash Solutions vehicle wash systems, • Responsible for following all National Car Wash Solutions policies and procedures, • Must have the ability to travel extensively within the assigned territory. Overnight travel will be required, • Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies, • Ensure all team members comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies, • Management retains the discretion to add or change the duties of this position at any time, • Bachelor’s degree in Marketing and/or Business Management experience, preferred, • Minimum of 5-7 years of proven sales experience in similar industry selling business-to-business., • Car wash industry experience, capital equipment sales and/or broadline sales in convenience store industry experience are required., • Valid driver’s license including a safe driving record is required., • Must be familiar with sales cycles and have the ability to work within a typical sales cycle of approximately 30-90 days, • Must work well independently, be a self-starter and manage time and travel within policy/budget, • Proven track record of value be assertive and have the ability to make value-added recommendations to clients and prospects. Sales process focuses on consultative sales experience and a high level of motivation to succeed in building and maintaining relationships in assigned territory, • Communicate our value proposition utilizing NCS tool kit focusing on customer profitability, ROI and overall value, • Must maintain a professional appearance, positive attitude and excellent communication skills. Must possess a highly energetic sales personality to and be customer-focused., • Proficient in utilizing CRM required; SalesForce.com strongly preferred, • Proficient managing business expenses and completing expense reports on timeBase Salary: $75,000 #LI-Remote Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more. National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description EGT Printing Solutions, an RR Donnelley company, is a full service graphic communications provider located in Madison Heights, Michigan. We offer complete in-house production of conventional and digital print products as well as full service direct mail and fulfillment capabilities. We truly are a solutions provider that can handle brochures, pocket folders, saddle- stitched booklets and direct mail, as well as many other unique solutions. Our extensive capabilities, combined with skilled craftsmen, a top notch sales and customer service staff all work in harmony to exceed client expectations on even the most challenging projects. Promotes and sells the organization's products and services within an assigned geographic area, product range, or list of new and existing customer accounts to achieve significant sales targets. Develop revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Accountable for increasing sales/client ratio and expanding customer base. Owns a record of sales achievement. Responsibilities: • Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization., • Assess customer needs and suggest appropriate products and services., • Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets., • Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business., • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands., • Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives., • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met., • Coach and mentor less experienced sales representatives to achieve their sales targets., • Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed., • Partners with internal resources to execute targeted deliverables within a timely manner., • Provide extraordinary internal and external customer service throughout the sales process., • Forecast accurately and maintain the system of record in Salesforce.com., • Performs other related duties and participates in special projects as assigned.Qualifications, • Bachelor's degree in a discipline related to function of work 3 years of relevant work experience in sales., • Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required., • Must be able consistently to identify critical elements, variables, and alternatives to develop solutions., • Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions., • Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems., • Actively participate in relevant job skills training and development activities., • Desire to be a continuous learner of RRD's products & services., • Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis., • Familiar with standard software such as Word, PowerPoint, and Excel. Additional Information This is a 100% commissioned role with unlimited earnings potential. The minimum draw, whether non-recoverable or recoverable, is expected to be $50000+ per year. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. #LI--LC4 All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Legal Support Assistant position in our Livonia Office. This position is on-site 5-days per week. The Position We are seeking a Legal Support Assistant to join our team and serve as a key support resource within a fast-paced law firm environment. This is an excellent entry-level opportunity for someone eager to gain hands-on experience and grow within the legal profession. Key Responsibilities: In this role, you'll support attorneys and Legal Administrative Assistants while helping maintain a professional and welcoming office environment. Responsibilities include: • Maintain a clean, organized, and professional reception area, • Answer, screen, route, and respond to incoming phone calls and messages, • Greet, screen, and direct visitors in a professional and welcoming manner, • Assist with opening and closing client matters, • Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents, • Help organize and maintain physical and electronic files within the firm's document management systems, • Assist with client invoicing, including submission and verification of billing documentation, • Support the submission of vendor bills and check requests, • Research and respond to client billing inquiries, • Manage and update information using Excel spreadsheets, • High school diploma or equivalent required, • At least 1 year of administrative or clerical experience in an office setting, • Prior law firm experience is helpful but not required, • Strong written and verbal communication skills, • Professional phone etiquette and customer service mindset, • High attention to detail with excellent spelling, grammar, and proofreading skills, • Ability to manage multiple tasks, prioritize effectively, and meet deadlines, • Comfort handling confidential information with discretion, • Proficiency with Microsoft Office (Word, Excel, Outlook); experience with document management or legal software is a plus, • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Develop short and long-term goals and KPIs for the restaurant, • Hire, train, and manage employees and conduct periodic performance reviews, • Lead team in providing exceptional customer service, • Create and maintain a food and beverage budget, • Adhere to all health and safety rules and regulations, • Provide sales and productivity reports to upper management, • Develop and coordinate marketing efforts and community events Qualifications:, • High School Diploma/GED, • Previous restaurant management experience, • Familiarity with Microsoft Office, restaurant management software and POS software, • Ability to remain calm and thrive under pressure, • Excellent management and leadership skills, • Strong communication and problem-solving skills

Job Description SUMMARY: Flexologists facilitate customized mobility programs that help members to increase their range of motion, reduce pain, and eliminate joint stiffness. DUTIES AND RESPONSIBILITIES: • Perform customized, one-on-one, 25- or 50-minute hands-on assisted stretches (static and dynamic) to enhance client range of motion., • Guide and educate clients, encouraging them to reach their mobility goals while ensuring safety., • Build memberships and retain current clientele by educating clients on the value of regular, professional stretching and encouraging recurring appointments., • Maintain a clean, organized studio environment and keep equipment in top condition., • Attend mandatory training sessions and staff meetings., • High school diploma or general education degree (GED) and current Fitness Certification in Yoga, Personal Training, Massage Therapy or related area OR B.S. in Kinesiology, Exercise Science, Physical Therapy or related field required., • Minimum of one year of experience in the health and wellness field., • Ability to attend and successfully complete StretchLab’s Flexologist Training Program, which includes a three day paid in-person training program as well as 20 hours of online tutorials and 20 hours of supervised stretching., • Willingness to work weekends and evenings as needed., • Ability to commit to a 20-25 hour weekly schedule comprised of 4-hour minimum shifts., • Must be fluent in the English language., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to resolve needs and concerns; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions., • Continually required to stand, walk and perform stretches., • Occasionally required to sit., • Continually required to utilize hand and finger dexterity., • Frequently required to balance, bend, stoop, or kneel., • Continually required to talk and hear., • While performing the duties of this job, the noise level in the work environment is usually moderate., • The employee must occasionally lift and /or move more than 50 pounds / frequently lift and/or move up to 25 pounds / continually lift and/or move up to 10 pounds., • Specific vision abilities required by this job include: Close vision; Peripheral vision; Depth perception and ability to adjust focus

Job Description Sonic Title is seeking a sharp, solutions-driven Title Clearance Specialist to help move files from title commitment to closing with speed, accuracy, and confidence. This role is responsible for reviewing title work, identifying issues that could delay or prevent closing, and taking ownership of the clearance process by coordinating with all parties necessary to resolve liens, judgments, ownership concerns, payoff issues, probate matters, municipal items, and other title defects. The ideal candidate is detail-oriented, highly organized, and knows how to keep transactions moving while protecting compliance and reducing risk. This is a critical role for someone who understands that a clean title is not just paperwork; it is the foundation of a smooth closing experience. Compensation: $20 hourly Responsibilities: • Review title commitments, searches, and supporting documents to identify title issues requiring clearance, • Manage title clearance files from initial review through final resolution and closing readiness, • Work with sellers, lenders, attorneys, municipalities, agents, probate courts, and internal team members to obtain documents and resolve title defects, • Order and review payoffs, municipal information, death certificates, probate documents, trust documents, divorce decrees, satisfactions, and other curative items, • Clear liens, judgments, open mortgages, tax issues, unreleased deeds, ownership discrepancies, estate matters, and other encumbrances affecting insurability, • Communicate clearly and proactively with escrow officers, processors, agents, lenders, and clients regarding file status and outstanding conditions, • Maintain accurate notes, follow-up timelines, and file documentation to ensure efficiency and audit readiness, • Escalate complex clearance issues when needed and help develop practical solutions to keep transactions on track, • Ensure all clearance work is completed in compliance with company procedures, underwriting requirements, and applicable laws and regulations, • Assist in reducing delays by identifying issues early and driving timely resolutionQualifications:, • Previous title, escrow, real estate, mortgage, or related settlement services experience preferred, • Strong understanding of title commitments, title defects, lien clearance, and curative documentation, • Ability to read and interpret legal and real estate documents, including deeds, mortgages, probate documents, trusts, judgments, and divorce-related documents, • Strong organizational skills with the ability to manage multiple files and deadlines at once, • Excellent problem-solving skills and the ability to think critically through complicated title issues, • Strong written and verbal communication skills, • Close attention to detail and commitment to accuracy, • Ability to work efficiently in a fast-paced environment and take ownership of assigned files, • Proficiency with title software, Microsoft Office, and general file management systems preferred, • Knowledge of Michigan title and closing practices preferredAbout Company Sonic Title is a fast-growing title company on a mission to raise the standard for real estate closings. We believe title work should be efficient, accurate, proactive, and client-focused. Our team is committed to delivering a seamless experience for buyers, sellers, agents, lenders, and investors by combining strong operational execution with exceptional customer service. At Sonic Title, we do not believe in slow responses, last-minute surprises, or a one-size-fits-all approach. We believe in ownership, urgency, clear communication, and doing things the right way. We are building a team of professionals who take pride in their work, solve problems proactively, and want to be part of a company that is growing with intention. If you are looking for a place where your work matters, your effort is valued, and your contribution helps shape the future of the company, Sonic Title offers the opportunity to grow with a team that is passionate about excellence.

Job DescriptionDescription: A Sales Manager for Steel processing is responsible for driving revenue growth, developing sales strategies, and managing client relationships within the steel industry. The role involves a deep understanding of steel products, processing and market dynamics, requiring collaboration with production and logistics teams to meet customer demands. Key Responsibilities • Develop and execute strategic sales plans to achieve sales targets and expand the customer base within the steel processing market., • Build and maintain strong, long-lasting relationships with key clients, contractors, and distributors to foster loyalty and secure new business opportunities., • Manage the entire sales cycle, from lead generation and prospecting (including cold calling) to negotiating contracts and closing deals., • Analyze market trends and competitor activity to identify new opportunities, assess competitive activity, and adjust sales strategies as needed., • Collaborate with internal teams such as production, estimating, logistics, and quality assurance to ensure product specifications are met, resolve issues, and ensure timely delivery., • Prepare and present sales forecasts, performance reports, and quotes to senior management, ensuring accurate pricing and managing profitability., • Proven experience in sales management, preferably within the steel manufacturing, fabrication, or service center industry., • Strong knowledge of various steel products (e.g., flat rolled steel and aluminum) and the associated processing and production methods., • Excellent leadership, negotiation, communication (verbal and written), and interpersonal skills., • Strong analytical and problem-solving skills, with the ability to interpret sales data and market conditions., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite., • A bachelor's degree in business administration, marketing, engineering, or a related field is often preferred, but industry experience is highly valued. • Develop sales plans and strategies to increase market penetration within region., • Direct the price management process which includes value selling, implementation of increases, rebate programs, and profitability by customer, package, and spec strength strategies., • Participate in annual sales strategy planning, • Generate quotations to identified strategic key accounts monthly, • Write, translate and understand technical specifications for proper valve selection and optimization., • Listen to the VOC and recommend process and/or product changes to increase spec share and sales, • Communicate with the VP Sales to ensure customer commitments and opportunities are captured. Report the value and status of major outstanding quotations. Track projects that are won and lost and analyze the reasons to improve the winning percentage., • Negotiate large project pricing and terms., • Direct and participate in customer appreciation programs, • Provide representation within national industry organizations., • Provide Blanking and Slitting quote support for all inquiries, • Coordinate Commercial Quote Strategy and respond to legitimate RFQs, • Assist in maintaining “Master Pricing Matrix” for steel and aluminum parts, • Work VP Sales on quote assumptions and quote response, • Commercial Quote Follow-up – Request feedback from customers on submitted quotes Learn and adapt both current and new market conditions, • Assist in managing interaction / business strategy / quoting / collections with Steel Mills and/or select processors, • Assess and quote “Spot Market” processing opportunities if commercially favorable to Delaco (and within our capabilities). Education Bachelor’s degree (B.S./B.A.) or equivalent from a college Engineering, Sales, or Business, or a minimum of 5 years related experience in technical sales and calling on a distribution network or working directly for a distributor. Skills/Experience • Demonstrate a high level of energy, drive, enthusiasm, initiative, commitments and professionalism., • Experience in calling on and reviewing applications with process engineers, mechanical engineers, chemical engineers, maintenance engineers, and planners., • Strong relationship building skills, • Excellent time management, communication, Customer services, and interpersonal skills., • Proficient in reading and interpreting Customer specifications., • Technical aptitude and familiarity with manufacturing processes, • Excellent people, communication (written and verbal), negotiation and facilitation skills., • Must be a self-starter with the ability to work autonomously as well as part of a team., • Superior interpersonal, oral, written communication and problem-solving skills, • Ability to understand and follow written and oral instructions, with acute attention to detail, • Proficient with Windows, MS Office, and CRM systems, • Demonstrated proficiency in time and project management, • Ability to adapt to unfamiliar processes and situations with minimal review/supervision. Travel Employee must be able to travel 50% of the time.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Were actively involved in our community, sponsoring events like the Westland Blues, Brews & BBQ and the American Craft Beer & Wine Festival, and we proudly participate in State Farms Good Neighbor Crew initiatives throughout Metro Detroit. Team fun is part of the package toowith quarterly outings to spots like Escape the Room and Top Golf, plus an annual holiday dinner and gift exchange. We offer a competitive base salary with unlimited commission, quarterly performance bonuses, and a team-based annual bonus when we hit our goals. With mentorship, team-selling opportunities, and ongoing training, this is a great place for someone driven to grow their career. If youre motivated, eager to learn, and love being part of a supportive, fun team, wed love to hear from you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Anita Murray - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description • Please note that this is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY! The Building People, LLC, has a position open for a full-time Senior Building Controls Technician to provide services related to the expansion, upgrade or replacement of building automation hardware and software for smart building infrastructure. The position will work independently to meet project requirements with limited supervision. The programmer will be responsible for programming, configuring, and testing of Direct Digital Control (DDC) building automation and control systems. Responsibilities/Duties * Design and engineer control system hardware and software programming based on project plans, specifications, and other contract documents * Ability to program projects with various levels of complexity * Capable of performing network troubleshooting, database troubleshooting and repair programming * Collaborates with the engineering team on the system configuration, network and software requirements, graphics, programming, and sequences of operations * Develop and configure the sequence of operations, programming, graphics, database, network, and integrations into third party systems * Maintains accurate and thorough project documentation and redlines * Provides owner training as required by the project * Executes system commissioning and functional testing * Assist in installation of control hardware * Startup and commission new hardware installations * Provide project management assistance on projects as required, interfacing directly to customers * Supervise sub-contractors and suppliers as needed * Help educate lower-level technicians through on the job training as needed *This position will require a minimum of 25% travel Required Skills * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Programming skills * Strong analytical skills * Strong interactive and communication skills * Strong troubleshooting skills * Experience with electronics and basic electrical circuits * Thorough understanding of and ability to use appropriate tools * Excellent customer service and ability to work well with others * Knowledge of DDC Control Theory and Applications as related to HVAC equipment * Strong knowledge of common DDC communications protocols such as but not limited to BACnet, LON, Modbus, etc. Required Experience/Education * At least 3 years of experience with programming, startup and commissioning of control systems * Niagara N4 certification * Experience with multiple manufacturers of controls a plus * Technical knowledge with installation of controls equipment and ancillary devices Physical Requirements * Physically able to climb overhead or crawl under spaces to complete jobs. * Must be willing to work at heights. * Must be able to lift up to 35 pounds at times.

Job Description Who we are: We dream big. We love food. We're building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars. Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with nearly 9,000 restaurants and are one of the fastest growing tech companies in the country. SpotHopper's all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains. Who we are looking for: • Results and goal oriented individuals with a competitive hunter mindset, • Growth minded, • Thrive when given freedom and autonomy, • Proven track record of exceeding your quota in a high velocity environment, please include quotas/ KPIs, quota attainment, and any achievements (president club, summit club, highest sales of the year, etc.) on your resume, • Passionate about food and people, • Go-getter mentality with ability to innovate and get things done, • Enjoy working collaboratively with management and other team members throughout the sales process, • Confident go getters who are not afraid to pick up the phone or drop in the restaurant to speak with prospective clients, • Dedicated to contributing to the growth of your community and the SpotHopper brand The full Account Executive position is perfect for those who have experience in sales, specifically in SaaS, marketing, full cycle, hunter oriented roles that incorporates cold outreach. Full AE start their time with SpotHopper world class training process and then quickly jump into the field, meeting with owners, and making sales. This role offers a built in progression path as well as endless opportunities to move into management, training, and new roles that open within the company. • Own the full cycle, from cold outreach to close, • Work closely with our amazing Customer Success team as they handle the majority of the post sale work, • Focus on bringing new business, selling to locally owned bars and restaurants using a consultative approach, • Get into the field, meeting in person with owners demonstrating the SpotHopper platform and all our offerings, working with them to fill their needs, • Hold 1-4 meetings per day, in person at the bar or restaurant with the owner, • Cover a territory of roughly 45-1 hours radius (this is subject to change, and is territory dependent) What we offer: • Compensation when starting as a full Account Executive: year one $100-120k OTE (Base $60-80k), • Many of our full AEs are in the $150-$200k + range by year two., • Performance based equity options, • $300 monthly stipend for operational expenses, • Healthcare, vision, dental, and life insurance, • 401K, • Unlimited time off if hitting quota consistently, • All sales reps receive a monthly stipend to spend on any and all local restaurants. We want our employees to be experts in the service industry and their market, and continue to help these small businesses any way we can., • Full AE receive $500 per month

Job DescriptionDescription: Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients’ time and money to reinvest in the student experience. Scope: The Transportation Assistant Manager is responsible to assist the Transportation Manager in the oversight and maintenance of bus routes, driver orientation, driver evaluation and driver training. This role will work closely with the Transportation Manager to ensure safe, effective, efficient and responsive service delivery to students. Essential Functions: • Assemble and track route information, develop route maps and student lists for the new school year and as changes occur. Communicate this information to all impacted parties., • Perform ongoing evaluation of route efficiencies, develop strategies for improvement and report suggested changes to the Transportation Manager., • Assist the Transportation Manager with ongoing orientation, training and evaluation of employees and report any concerns to the Transportation Manager., • Educate and ensure bus driver awareness of company policies and procedures, including federal, state and local laws. Report areas of concern and non-compliance to the Transportation Manager., • Promote safe work practices in accordance with Occupational Health and Safety (OSHA), Company Policy, and supervisor’s directives., • Assist Transportation Manager in monitoring and evaluating operations activities such as vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations related functions., • Answer incoming calls and respond to customer inquiries., • Prepare reports as required by the Transportation Manager., • May assist with other areas based on location needs., • May have to drive a bus route, as required., • Always adhere to FERPA regulations and remain confidential., • High school diploma or equivalent required. Associate Degree preferred; will consider commensurate work experience., • Minimum three (3) years of related pupil transportation experience; one (1) year supervisory experience preferred., • Valid Driver License required., • Class B CDL License preferred; Class B CDL training provided, if necessary., • Subject to Background Check and Drug Screen., • Subject to DOT Physical and Motor Vehicle Review., • Hands-on management style with the ability to motivate and assist in leading the work of others., • Computer skills necessary to maintain various state reporting requirements, computerized routing and management of services., • Experienced in Microsoft Office Suite., • Excellent written, verbal and presentation communication skills., • Excellent organizational, time management skills and attention to detail., • Ability to build and manage relationships, focusing on teamwork., • Must be reliable and extremely trustworthy., • Ability to maintain confidential and meticulous records., • Ability to work in a fast-paced environment., • Ability to anticipate work needs and interact professionally with customers., • Committed to a Safety Lifestyle. Physical Demands: While performing the duties of this job, the following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. The employee is regularly required to talk and hear; specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up-to 15 pounds at a time. Offered Benefits: • Competitive Pay, • Medical, Dental, and Vision Insurance, • 401k Retirement Plan, • Financial Wellness Program, • Employee Assistance Program, • Cell Phone Plan Discount, • Paid Time Off, • Holiday Pay, • Sign-On Bonus, • Paid Training, • Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionValorem Reply is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging the power of Microsoft technologies. We provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business. We are hiring a DevOps Engineer to design, automate, and scale cloud-native infrastructure supporting enterprise-grade applications. This role will own Kubernetes environments, CI/CD pipelines, and cloud platform operations in Google Cloud Platform (GCP). The ideal candidate brings strong automation discipline and experience operating production-grade distributed systems.Responsibilities • Design, deploy, and operate Kubernetes clusters in production environments, • Build and maintain CI/CD pipelines to support secure and repeatable deployments, • Implement and manage service mesh architectures using Istio, • Administer and optimize Google Cloud Platform infrastructure, • Integrate Jira workflows into development and release processes, • Monitor, troubleshoot, and improve reliability, performance, and security, • Collaborate with engineering teams to implement infrastructure as code and automation standards, • Additional duties as requiredMinimum Requirements, • 5 years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering, • 3 years of hands-on Kubernetes administration in production environments, • 3 years of experience building and maintaining CI/CD pipelines, • 3 years of experience with Google Cloud Platform (GCP), • 2 years of experience implementing and managing Istio service mesh, • Experience administering Jira for engineering workflow managementPreferred Qualifications, • Experience with Infrastructure as Code tools (Terraform or similar), • Experience with container security and vulnerability management, • Experience supporting microservices-based architectures, • Google Cloud Professional certification

Job DescriptionJob Description: AUTOMOTIVE LOT PORTER Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: The Lot Porter is responsible for maintaining a clean and well organized New and Used Vehicle area. THE PERKS: Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills & Qualifications: Current, Valid, Driver’s license; satisfactory Motor Vehicle Report (MVR) Required. Ability to complete tasks on your own as well with a team. Good work ethic organized, and positive attitude are a must. Education and Experience: No retail experience is necessary. High school diploma or the equivalent. Essential Duties & Responsibilities: Keep the New and Used Vehicle lots neat and orderly, moving cars as directed by management and in accordance with facility display standards. Keep inventory vehicles clean as directed by management. Clean interior and exterior of vehicles, including the trunks and glove compartments. Police grounds of the dealership. Follow policies and procedures as set forth in Employee Handbook. Wear company approved uniform. Any other duties as assigned. Physical Requirements: The noise level in the work environment is usually loud. Frequently required to bend, stoop, crouch, reach, and handle tools. Requires the ability to lift 40 pounds of material. Frequently works near moving mechanical parts. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle repair facility. Frequently, exposed to exhaust fumes or other airborne particles. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER3

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Channel Manager – Full Time, Regional, Remote Company Description AireSpring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades, AireSpring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust. AireSpring delivers a single-source experience—one partner, one invoice, one point of contact—to help enterprises simplify complexity and scale worldwide. Why Partners Choose AireSpring • 100% channel-only: no direct sales force., • Global at scale: connectivity across 190 countries with a single contract, single invoice., • Comprehensive product portfolio: Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more., • Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier-3 engineers for real-time human support., • Free solution evaluations: highly certified Solutions Engineers provide no-cost design reviews and recommendations., • Partner Margin & Incentives: industry-leading pricing and compensation., • Industry leading SPIFFs on renewals: to maximize partner earnings., • Service Reliability & Assurance: QuoteSpring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement). Job Description The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through AireSpring's robust portfolio of services Key Responsibilities • Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives., • Sales Strategy & Enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support., • Relationship Building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance., • Internal Collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives., • Performance Monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement., • Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits. Required Skills & Qualifications • Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development, • Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services., • Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors., • Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth., • Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software., • Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform Qualifications Required Skills & Qualifications • Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development, • Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services., • Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors., • Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth., • Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software., • Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform Additional Information WHAT THIS COMPANY OFFERS YOU: • Medical Benefits with optional supplemental services through AFLAC, • Paid Time-Off Plan, • Paid Holidays, • 401K with employer match All your information will be kept confidential according to EEO guidelines.

Job Description Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time, M - F Location: Detroit, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: The Hospital Liaison serves as a vital link between healthcare providers, patients, and Hart Medical Equipment. This role focuses on facilitating smooth communication and coordination of care, ensuring patients receive timely and appropriate services. Responsibilities include managing referrals, educating patients and maintaining strong relationships with hospital staff and community partners. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Assists all internal and external customers in a professional manner., • Maintain a positive, empathetic and professional attitude toward customers at all times., • Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services., • Establish relationships with referral sources such as physicians, hospitals, case managers, social workers, clinicians, medical assistants, etc. in order to grow the business and improve communication and operations., • Grow the business in your respective hospital., • Prepare presentations to present to referral sources, • In-service referral sources and provide meetings, • Work with referral sources to ensure proper documentation, • Sell/educate referral sources on the components of DME services and explain the interrelation of these services with healthcare payers, • Acquire and retain strong product knowledge, • Coordinates home equipment service request with Dispatch for prompt delivery., • Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed., • Provide customers with product and service information., • Maintain current knowledge on Medicare, Medicaid and third party payer sources for equipment., • Verifies medical necessity, insurance coverage and physician orders for all insurance assigned services., • Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance., • Understanding and striving to meet or exceed department metrics while providing excellent customer service., • Making sales or recommendations for products or services that may complement client needs, as applicable. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience • High school diploma or general education degree (GED)., • 6 months of relevant customer service experience preferred.Skills & Abilities, • Excellent interpersonal, written and oral communication skills., • Customer service orientation, • Attention to detail, • Good data entry skills, • Proficiency with computers, with strong typing skills IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR XdibDyWQMI

Job Description The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed. What you will do • Manage acquisition and disposition transactions from contract ratification through settlement, • Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors, • Establish, track, and manage KPIs for all team members, • Hire, supervise, train and mentor Transaction Coordinators, • Develop and update all policies and procedures, including creating video and written training documents, • Ensure all policies and procedures are being followed, • Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines, • Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy, • Request loans for new acquisitions and coordinate with lenders, • Manage construction loan draw requests in partnership with the Construction team, • Oversee all property listings, including procuring professional photography and virtual staging, • Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms, • Ensure the company CRM is updated consistently and accurately for all transactions, • Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results, • Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications, • Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings, • Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers, • Maintain a high level of customer service for buyers, sellers, and partners, • Assist with hiring and managing 3rd party property managers to manage our rental portfolio, • Thrive in a fast-paced environment; availability may include evenings and weekends as needed What we're looking for • 2+ years of people management experience in settlement, title, or transaction management, • 5+ years of real estate transaction experience, • Proven experience managing high-volume acquisitions and dispositions, • Highly assertive and comfortable holding internal teams and external partners accountable, • Strong work ethic and ownership mindset, • Ability to independently resolve complex real estate transaction issues, • You love people and are obsessed with making customers happy, • Bachelor's degree required, • Proficient with Microsoft Office and CRM systems, • You thrive on working in a fast paced environment Why we are a great place to work: • Our company is FULLY REMOTE, • Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment, • 2025 Revenue is up 60% year over year compared to 2024, • 2025 Ratified acquisitions are up 70% year over year compared to 2024, • Q4 2025 sales are up 100% compared to Q3 2025, • Q4 2025 revenue is up 152% compared to Q4 2025, • Q4 Ratified acquisitions are up 64% compared to Q4 2025 House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. Total Compensation Range: $80,000-$130,00/ year inclusive of base plus bonus

Job Description Position: Information Technology Manager (Full-Time) Company: Pensole Lewis College Department: Operations Location: 200 Walker St, Detroit, Michigan, United States (On-site) Reports To: Operations Director Salary: $65,000–$75,000 annually WHO WE ARE Pensole Lewis College of Business & Design (PLC) is the Creative Northstar and premier HBCU that is Rebranding Education and Blacklighting the Industry. We are the pipeline for career-focused learning and professional development serving all students of the game. To be a student of the game is to prepare and empower yourself to enter the industry and make it better for the next generation. At PLC, we offer a new path to do just that - break into the world of product creation and change the scope of what it looks like to navigate within educational and career pathways. We believe in carrying vision together. We put trust in our partners and creative community to drive change in providing access to the tools and opportunities needed to succeed in the future we are designing. Make the choice to bear the torch to lead the way forward. The Information Technology Manager (ITM) oversees the daily management, maintenance, and support of PLC Detroit’s technology systems and infrastructure. Reporting to the Operations Director, the ITM is responsible for ensuring reliable IT operations across the institution, including serving as the in-house service desk, managing PLC’s website (including UX/UI), overseeing the student information system (SIS), learning management system (LMS), Customer Relationship Management System (CRM), troubleshooting on-site technology issues, and managing the institution’s technology inventory and checkout process. This role is hands-on and operational in nature, with responsibility for implementing and maintaining technology solutions that align with PLC’s mission and operational needs. SKILLS AND KNOWLEDGE • Bachelor’s degree in Information Technology, Computer Science, or a related field (Associate degree with significant experience considered). • 3+ years of IT experience, preferably in education or nonprofit environments. • Experience with website maintenance, basic UX/UI principles, and content management systems. • Familiarity with SIS, LMS, and CRM platforms. • Proficient in troubleshooting hardware, software, and network issues. • Knowledge of IT asset management and basic cybersecurity best practices. • Strong problem-solving and communication skills. • Commitment to PLC Detroit’s mission and values. TYPICAL REQUIREMENTS Website Management & UX/UI – 20% Maintain and update PLC Detroit’s website to ensure performance, accessibility, and user experience. Coordinate with leadership to ensure content accuracy and alignment with branding. Technical Support & Service Desk – 25% Serve as the primary in-house technical support contact for staff, faculty, and students. Troubleshoot and resolve hardware, software, network, and system issues. Provide basic technology training and documentation. IT Infrastructure & Systems Maintenance – 20% Support and maintain servers, networks, Wi-Fi, and security systems. Perform routine backups and monitor system health. SIS/LMS/CRM Support – 15% Provide user support and basic administration for PLC’s Student Information System (SIS), Learning Management System (LMS), and Customer Relationship Management System (CRM). Coordinate with external vendors for advanced issues and system updates. Technology Inventory & Asset Management – 10% Track, maintain, and manage technology equipment inventory. Oversee a library checkout system for technology resources. Technology Implementation & Improvements – 10% Assist in evaluating and implementing new technologies that improve PLC’s teaching, learning, and administrative operations. DISCLAIMER The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.

Job DescriptionDirector of Embedded Services Location: Hybrid/Remote, with approximately 15–25% travel for customer engagement, team support, and operational reviews Compensation: $85,000–$100,000 Imagine working in a place where your manager truly believes in your personal and professional development. It’s not imaginary. It’s imageOne. It’s for real. We have an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability, and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” – an unexpected phone call on Thursday to tell you, “Don’t come in tomorrow. We’ve got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You’ll learn how to read an income statement and balance sheet like a pro and you’ll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We’re looking for an experienced Director of Embedded Services to join our growing team. We’d love to talk to you. Who We Are imageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States, helping them decrease and control costs, improve productivity, and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. What Will Your Responsibilities Be? Serve as the primary relationship leader with key customer decision-makers and account support contacts. Act as the primary escalation point for customer concerns, service dissatisfaction, and operational issues. Conduct regular customer business reviews (monthly or quarterly) in collaboration with the sales team. Develop and implement customized embedded service support solutions based on client needs. Create and maintain dashboards to track service-level agreements (SLA) and key performance indicators (KPI). Support customer initiatives by operationalizing processes and policies that drive service success. Provide strategic guidance and initiatives to improve customer environments and service delivery. Lead, manage, and develop embedded services team members including service leads and technicians. Conduct regular 1:1 meetings, quarterly check-ins, and annual performance reviews with direct reports. Model imageOne’s core values and ensure team members demonstrate both imageOne and customer values. Ensure team members have the tools, training, and support needed to succeed in their roles. Oversee daily communication between imageOne teams and customer stakeholders. Hold team members accountable for performance, training completion, and adherence to company standards. Manage PTO requests, travel coordination, and expense approvals for team members. Partner with the VP of Services to oversee hiring, onboarding, and development of new technicians. Define scope of work across service roles and ensure alignment with customer expectations. Manage and delegate customer-related projects across the embedded services team. Maintain strong vendor relationships and coordinate closely with OEM partners to support customer environments and service delivery. Manage vendor performance and collaborate with OEM partners to ensure service quality, equipment lifecycle management, and operational alignment. Maintain regular on-site presence with both team members and customers on established annual, quarterly, and monthly cadences. Travel as needed to support customer relationships, team engagement, and operational success across embedded service locations. Participate in company, departmental, and leadership meetings as required. Collaborate cross-functionally with internal departments to ensure successful service delivery. Support special projects and organizational initiatives when requested. Promote continuous improvement using Lean, GGoB, and EOS practices. Maintain availability to support team members and customers outside normal business hours when necessary. What Do You Need to Have? Strong leadership and servant leadership mindset with experience managing technical or service teams. Excellent communication, relationship management, and customer-facing skills. Strong leadership presence with a high level of responsiveness and availability to both team members and customers. Strong business acumen and ability to balance operational performance with customer satisfaction. Ability to analyze data, performance metrics, and service trends to drive improvements. High level of accountability and ability to manage SLA and KPI commitments. Strong organizational skills with the ability to manage multiple priorities and projects. Ability to identify workflow inefficiencies and implement process improvements. Collaborative mindset with experience working cross-functionally across departments. Strong follow-through, accountability, and execution in leadership responsibilities. Understanding of managed services, embedded services, or technical service environments preferred. Perks of This Position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off – Community Service Day, Your Birthday and We Care Friday (one surprise Friday off) Powered by JazzHR YBj9uqOSE6

Job DescriptionCompany Description Advanced Physical Therapy has several locations serving the Metro Detroit area for more than 30 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed physical therapists develop treatment plans based on the individual's unique needs. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts! Job Description We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Grosse Pointe Woods, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility. • Greet patients warmly and provide outstanding customer service, • Manage patient scheduling and coordinate care from initial evaluation to discharge, • Answer phone calls promptly and professionally, • Perform data entry and maintain accurate electronic medical records, • Verify and update patients' personal and financial information, • Collect, post, and deposit patient payments, • Manage incoming and outgoing correspondence, including faxes and emails, • Maintain a clean and organized reception area, • Assist with various administrative tasks as needed, • Collaborate with medical staff to ensure smooth daily operations, • Uphold patient confidentiality and adhere to HIPAA regulationsQualifications, • High school diploma or equivalent, • Minimum of 1 year experience in a medical front office setting, • Excellent verbal and written communication skills, • Strong customer service orientation, • Proficiency in Microsoft Office Suite, particularly Word and Excel, • Experience with medical software and electronic health records systems (preferred), • Knowledge of medical terminology and HIPAA regulations, • Exceptional organizational and time management skills, • Ability to multitask effectively in a fast-paced environment, • Detail-oriented with a high level of accuracy in work, • Flexible availability to accommodate various shift schedules, • Team player with a positive attitude, • Professional appearance and demeanor Additional Information Company Perks: • Multiple opportunities for professional development, specialization, and leadership, • Employee discount plans, • Family-friendly work environment, • Investment from a company that wants you to succeed and thrive

Job Description Wolverine Solutions Group is a full-service document management company, specializing in direct mail production and document management services We provide customized, cutting edge solutions for document execution, hard copy or electronic, for our clientele in both local and national markets. Summary: To efficiently and effectively operate assigned print devices to insure that top quality and production standards are met and exceeded on all production. Essential Duties and Responsibilities: includes the following. Other duties may be assigned. • Determine work for shift by reading instructions and production schedule, or through oral instructions given by supervisor., • For job setup and production: load paper into printer, set appropriate guides, keys, and switches., • Enter commands into computer to start and operate production., • Observe machine operation and error lights to detect mechanical malfunctions., • Observe printed material for defects such as creases, tears, smears, streaks, etc., • Remove faulty material and notify supervisor of error or machine stoppage., • Look up, and verify reprints due to paper jams and/or printing error., • Separates, sorts, and distributes printed material to proper departments when production is to be processed internally. For externally processed material, operator will provide all necessary documentation for shipment to outside customer location., • Checks and verifies all pulled stock upon delivery., • Cleans and supplies all printers operated with paper, toner, fusing agent, and other consumable materials not maintained through maintenance agreement., • Supports and abides by all established safety policies and practices. To perform this job successfully, an individual must be able to perform each of the following duties satisfactorily. The requirements below are representative of the knowledge, skill, and/or abilities required. Additionally qualifications include: good communication skills, self-motivated, organized and detail oriented. Education and/or Experience: High school diploma or General Education Degree (GED); or one to three months related work experience and/or training; or equivalent combination of education and experience. Employee should be computer literate. Language Skills: Ability to read and comprehend the English language for the purpose of properly matching words and numbers. Ability to read and interpret documentation such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondences. Ability to speak effectively and professionally to customers and/or employees of our or any other organization. Reasoning Ability: Ability to apply one's knowledge and interpret instructions furnished in written, oral, or diagram form for desired outcomes. Ability to deal with problems involving several concrete variables in standardized situations. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals and fractions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Posted by ApplicantPro

Job DescriptionField Service Controls EngineerAutomation | PLC | Machine Commissioning | Global Travel Location: Michigan (Travel Required) Employment Type: Full-Time Industry: Advanced Manufacturing / Industrial Machinery Join a Global Leader in Precision Manufacturing With over 90 years of engineering innovation, our client is a global leader in advanced machining technology. Their systems power some of the world’s most respected automotive and manufacturing brands. As the company continues expanding globally, they are looking for a Field Service Controls Engineer who enjoys solving complex automation challenges, working directly with cutting-edge machinery, and traveling to customer facilities around the world to bring equipment to life. If you enjoy PLC programming, machine commissioning, and troubleshooting sophisticated automation systems, this role puts you right in the middle of it. What You’ll Do This role combines automation engineering, controls programming, machine startup, and customer-facing technical support. You will: * Design, configure, debug, and commission advanced industrial machinery * Program and modify PLC and HMI controls systems * Work closely with mechanical engineers and project managers during machine development * Read and interpret electrical and mechanical schematics * Perform machine startup, run-off testing, and system validation * Troubleshoot controls, servo systems, and industrial networks * Support machine installation and commissioning at customer facilities * Interface with customers during machine acceptance and technical discussions * Assist project teams in maintaining schedules and meeting project timelines * Provide service support and system troubleshooting in the field This position offers the opportunity to work on high-precision automation systems used by global OEM manufacturers. Controls & Automation Technologies Experience with any of the following is highly valuable: PLC / Programming * Ladder Logic * STL * SCL * G-Code * Visual Basic * C / C++ Industrial Automation Platforms * Siemens Step 7 * TIA Portal * WinCC Flexible * Sinumerik 840D * Allen Bradley Studio 5000 * FactoryTalk Studio * Bosch Rexroth IndraWorks Industrial Networks * Ethernet/IP * Profinet * Profibus * CANbus * RS232 / RS485 * Arcnet Additional Technical Skills * HMI programming * Servo systems & controllers * Industrial I/O devices * Electrical and mechanical troubleshooting * EPLAN or AutoCAD knowledge JD - Field Service Software Har… What We’re Looking For Education / Experience * Associate’s or Bachelor’s degree in Electrical Engineering, Computer Science, or related field OR * 5+ years of hands-on automation / controls engineering experience Technical Skills * Ability to read electrical and mechanical blueprints * Strong troubleshooting ability with industrial machinery * Experience with PLC programming and machine controls * Knowledge of industrial automation and networking * Strong problem-solving mindset Professional Skills * Strong communication and customer interaction skills * Ability to work independently and in a team environment * Organized and detail-oriented with strong time management * Ability to adapt quickly in dynamic project environments JD - Field Service Software Har… Travel & Work Environment This role includes approximately 50% travel, both domestic and international, supporting machine installation and commissioning projects at customer sites. You’ll work in a combination of: * Engineering office environments * Manufacturing facilities * Customer production plants JD - Field Service Software Har… Why Engineers Love This Role Work on high-precision industrial automation systems Gain global commissioning experience Work with advanced PLC and motion control platforms See machines you helped build running on production floors worldwide Join a collaborative engineering team with decades of expertise

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual Spanish preferred., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description iCRYO is an upscale wellness and aesthetics retailer. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient services while raising the bar in the health and wellness industry. Our Company Culture is centered around the passion we have for increasing the quality of life for our guests. We work as a team in all aspects of our daily operations to provide first-class professional, affordable, and convenient services to the masses. Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Hands on Training Career Growth Opportunities Flexible Schedule Responsibilities The Team Member should be action-oriented, customer service driven, ambitious, culturally fit, upbeat, confident, honest, detailed, and goal-oriented. This candidate must be able to meet and exceed individual sales goals that contributed toward the team's overall sales goals. This person will work with the Center Manager, and their team to identify and solve problems, set expectations and goals, and complete daily tasks. This candidate shall also possess the skills necessary to perform their duties and responsibilities with minimal direct supervision. Services performed will be body sculpting, facials, and microneedling. Requirements Qualifications: Experienced Esthetician Flexible schedule including evenings (closed at 7:00 pm) and Saturdays. Maintain good time management skills, good judgment, and the ability to multitask. Display exceptional guest experience skills, and handle and resolve guest issues to maintain guest loyalty. Understand the needs of the guest, and the ability to educate guests on services needed in a competent, efficient, and professional manner. Meet or exceed minimum productivity requirements set by the company including sales goals. Maintain a professional appearance and positive attitude. Maintain an environment of trust, and communicate efficiently with managers and peers. Must be able to complete ongoing and continued education. Maintain a clean environment, and uphold company standards. 2-3 years of Sales Experience in retail

Job Description Overview We are seeking a skilled Massage Therapist to support in the Detroit, MI region. The ideal candidate will have a passion for promoting health and wellness through therapeutic massage techniques. This is a 1099 position. Duties • Perform various types of massages including deep tissue, trigger point therapy, and other specialized techniques, • Conduct patient assessments to determine the most suitable massage treatments, • Provide exceptional patient service and care during massage sessions, • Utilize medical terminology effectively in patient interactions, • Must have a valid state massage therapy license, • Must be punctual and professional with excellent customer service skills, • Proficient knowledge of anatomy and physiology, • Ability to conduct physical examinations for massage suitability, • Strong skills in acute pain management, • Excellent patient assessment capabilities Pay Structure (1099): • Guaranteed base pay of $1200 per week, • Base is calculated at $40/patient visit for a minimum of 6 patients per day Work Location: On the road Powered by JazzHR CmJMie0Koc

Job Description Melissa Owens| President P: (386)339-0839 |E: Schedule a Meeting: Allied Search Partners Allied Search Partners is back by two decades of healthcare staffing excellence. We are a trusted healthcare staffing firm supporting medical and dental offices nationwide. We partner with private practices and corporate healthcare organizations to provide reliable, well-supported temporary professionals—while prioritizing fair pay, consistency, and respect for our workers’ time. Our team offers 24/7 scheduling support and access to shifts through our efficient temp scheduling application. Unlike traditional staffing agencies that push one-off shifts to large candidate pools, we focus on long-term relationships with both our healthcare facilities and our workers. Job Description Job ID: 3535039 Job Title: Full Time Lead Medical Lab Science - Microbiology Location: Detroit, MI 48201 Shift: Rotating Benefits: • Medical, dental, vision, and life insurance, • 401(k) retirement savings plan with employer match, • Generous paid time off (PTO), • Career development and continuing education opportunities, • Health savings accounts, healthcare C dependent flexible spending accounts, • Employee Assistance program, Employee discount program, • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance. Note: Eligibility for benefits may vary by location and is determined by employment status Job Summary: Under minimal supervision, processes and tests specimens; reviews and reports lab results; performs operational duties, maintenance and advanced troubleshooting of laboratory instrumentation and equipment; acts as resource to other laboratory personnel. Provides direction to other laboratory staff that may include medical laboratory technicians and technologists. Will provide input on staff evaluations as requested. Maintains a complete and up to date procedure manuals. Achieves ongoing compliance with regulatory agencies. In high volume core laboratories, will work in multiple departments/sections or multiple facilities within a market, as requested. Completes other duties assigned by laboratory supervisor or director. Will serve as point of care coordinator for non-laboratory tests, as requested. Job Responsibilities: • Ability to perform all duties as required of a Medical Technologist, • Assists department management, in conjunction with human resources with corrective action and coaching of department employees., • Provides input to management with preparation of performance evaluations and competency evaluations., • Assists in the interviewing of new employees., • Ensures department employees possess the ability and knowledge to provide age appropriate care as mandated and department policies., • Has analytical abilities to gather and interpret data, to identify discrepancies, problems or issues, to obtain advice when precedents are unclear or unavailable and to determine methods for ensuring compliance with functional/organizational/service policies and procedures., • Assists Department Management with the review and evaluation of current and new department policies, procedures, equipment and supplies., • Works to collaborate with all personnel and departments to ensure effective lab operations to promote customer oriented relationships, • Possesses communication and/or interpersonal skills using courtesy and effective listening for routine contacts with internal and some external customers/stakeholders in order to discuss pertinent information., • Practices sound discretion and conflict resolution skills when making decisions., • Reads and comprehends procedures and technical literature in specific functional area as necessary., • Assists the supervisor in promoting an engaged, safe and quality driven environment, by showing respect for all employees, acting as a bridge between the staff and the supervisor, and monitoring and notifying supervisor of any work environment issues that will negatively impact staff., • Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support., • Oversight of the maintenance, operation, cleanliness and functioning of the lab equipment and supplies related to area of responsibility, • Provides data collection and advanced data analysis., • Performs special projects as assigned Qualifications: • Bachelor's Degree from an approved college or university and/or graduate of an accredited school of medical technology, or equivalent such as military training as defined by 42 CFR 493.1489, or have qualified at the Medical Technologist level by achieving a satisfactory grade on a HHS examination prior to 2/28/92 42 CFR 493.1491. The above meets required criteria as defined by CLIA regulations for High Complexity testing (42 CFR 493.1489 and 42 CFR 493.1491)., • Registered or registry eligible in accordance with an approved certifying agency (ASCP, NCA, AMT or CSMLS within 12 months of hire). Equivalency evaluation by ECE, NACES or AICE for non-US trained personnel must be completed within 30 days of hire.

Job Description JOB TITLE: Intake Specialist DIVISION: Adult Services DEPARTMENT: Detroit At Work Career Center LOCATION: Northwest Activities Center – 18100 Meyers Rd. Detroit, MI 48235 REPORTS TO: Career Center Services Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION: Full-Time Regular APPROVED DATE: 3/30/2026 JOB SUMMARY: Responsible for assisting customers in the Resource Room and within the Detroit At Work Career Center. Also, updates and maintains participants' records, enters data, and performs other office support tasks. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assist customers in the Resource Room with general job search activities., • Facilitates intake/orientation, explaining Career Center services and expectations., • Shows interest and concern for all customers, treating them with respect and care., • Uses personal computer to input data into automated reporting system., • Assists with documentation including collecting required completed documents accurately and expeditiously., • Assists other Center staff with various office support functions. Operates fax, copier and telephone system. Types memos, reports, and other materials., • Maintains detailed participant records in compliance with policies and procedures; Prepares and maintains current and accurate accounting of customer participation., • Maintains organized and efficient filing system., • Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: None JOB QUALIFICATIONS: • High School Diploma or GED certificate required. Associate degree or a combination of education and related experience preferred., • Three years of customer service experience., • General knowledge of Career Center services and programs., • Knowledge of relevant office equipment., • Ability to interact with customers in a positive and productive manner., • Ability to input basic data into personal computer., • Ability to prepare routine reports, file records correctly, and type materials as requested, • Ability to effectively read and interpret written procedures., • Knowledge of or ability to learn data tracking and management information systems., • Excellent written and verbal communications skills., • Bilingual language skills preferred., • Must be willing to work a flexible schedule. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job Description Position Description: The Dealer Rental Program Coordinator handles the day-to-day activities needed to aid the Dealer Daily Rental Manager, internal personnel, and partners with rental related business. This position utilizes various systems, databases, and online tools to respond to inquiries and investigate concerns. The coordinator serves as the primary point of contact for the dealer network, providing support and guidance on all aspects of the dealer rental program by addressing inquiries, resolving concerns, and ensuring a smooth and consistent experience across the dealer body. Skills Required: • Microsoft Office, Data Analysis, Customer Contact, • Reviewing and processing exception requests using the Dealer Rental Exception (DRE) system. Email requests may be submitted to the DDR Manager or other Rental Team Managers as needed., • Generating reports to assist the rental management team and additional personnel., • Quarterly Enrollment Reports As Needed o VIN List updates Weekly Updating program details and supporting documentation on the FRAC/LRAC/DDR web page based on program, model year, and vehicle line eligibility changes., • Submitting and testing incentive changes. Education Required: Bachelor's Degree Hybrid (mix of remote and on-site work)

Job Description SUMMARY The Service Coordinator (SC) is a community-focused advocate dedicated to helping Detroit Housing Commission (DHC) residents and their families achieve holistic self-sufficiency. This role centers on providing informal counseling, resource referrals, and the planning of educational programs that empower residents to become economically independent and self-reliant. By building a robust network of community service providers and negotiating affordable services, the SC ensures that residents have access to the support they need to thrive. The SC works closely with DHC management to execute programs that bridge the gap between residents and essential community resources. EDUCATIONAL REQUIREMENTS • Minimum: High School Diploma or GED required., • Preferred: Bachelor’s Degree in a related field., • Community Expertise: 2+ years of experience with regional community services and housing populations., • Specialized Service Knowledge: 2+ years of experience working with family/children services, workforce development, disability services, mental health, and substance abuse issues., • Regulatory Awareness: 2+ years of experience with Federal and State entitlement programs (eligibility and procedures)., • Transportation: Must have access to a reliable vehicle for frequent local travel., • Licensing: Must have or be able to acquire a valid state driver’s license., • Clearances: Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test., • Knowledge of HUD programs, requirements, and policies/procedures preferred, • Knowledge of DOL programs, requirements, and policies /procedures, • Knowledge of organization’s structure, policies, and procedures, • Knowledge of social service delivery systems, • Knowledge of community service and self-sufficiency programs, • Knowledge of basic office practices, procedures, and equipment, • Knowledge of standard office procedures, filing, and standard office equipment, including computer, fax, copier, telephone system, • Punctual attendance, • Attentive to details, • Communicate well verbally and written, • Innovative, • Identify problems, • Self-Starter, • Manage pressure, • Motivate, • Multi-task, • Organize, • Problem solves, • Handle fast paced & evolving environment, • Act independently, • Analyze situations, • Act independently and manage a mobile schedule., • Skilled in presenting ideas/feedback in a courteous, diplomatic manner in various settings., • Analyze situations and determine the best course of action for residents., • Operate a computer and standard office equipment to perform work-related tasks remotely or in-office., • Develop contacts with service providers and negotiate affordable services for residents., • Plan educational programs and coordinate volunteer opportunities., • Provide informal counseling and handle sensitive information with diplomacy., • Analyze and interpret needs and coordinate necessary services accordingly, • Analyze situations, review available actions, and determine the best course of action, • Communicate effectively orally or in writing, • Communicate with clients and agencies to obtain and provide information, • Interact effectively in a complex, dynamic environment, • Interact with public and private agencies and residents to accomplish organizational goals, • Manage multiple priorities and demands within established requirements, • Plan, organize, complete assigned work and special projects in order to meet organizational goals, • Prepare and present ideas and information in formal and informal settingsProvide high level, quality customer service both internally and externally, • Read and understand department specific documentation, and policies and procedures, • Directly to Program Manager, • Project Manager [The fundamental job duties the individual must be able to perform, with or without accommodation; removal of these functions would fundamentally change the job] • Self-Sufficiency Programming (50%): Establish, execute and lead programs based on the Five Pillars of Self-Sufficiency: Economic Empowerment, Digital Inclusion, Educational Advancement, Health & Wellness, and Character & Leadership., • Direct Resident Support (25%): Evaluate the social, psychological, and physical needs of residents; develop personalized service plans; and assist management in identifying residents who require immediate intervention. Ensure all grant-funded metrics are met., • Mediation & Conflict Resolution (5%): Provide mediation for resident disputes and coordinate with existing community resources to resolve conflicts., • Quality Monitoring (4%): Monitor the delivery and quality of supportive services provided to residents to ensure high standards of care., • Advocacy & Education (4%): Advocate for residents' needs and educate them on available services, application procedures, and residents' rights through one-on-one sessions and group workshops., • Crisis & Compliance (2%): Report suspected abuse to appropriate agencies and assist families in transitioning to higher levels of care when necessary., • Local Travel: Frequent travel within the Detroit metropolitan area is required to visit housing communities, meet with community service providers, and attend local agency meetings., • Community Engagement: Travel to various resident sites is required to conduct group educational programs and individual home visits as necessary., • [These are job duties the individual must be able to perform, with or without accommodation; removal of these functions would NOT fundamentally change the job], • Sitting, • Standing, • Walking, • Lifting up to 20lbs or more, • Carrying, • Pushing, • Pulling, • Ascending/descending stairs, • Reaching, • Bending, • Kneeling, • Outdoor, • Indoor, • Work in hot, cold, wet surroundings, • Confined workspaces, • High, precarious places, • Phones, • Computer/laptop, • Copiers/printers, • Scanners, • Monitors, • Communication systems, • Customer relationship management software, • Database software, • Internet software, • Spreadsheet software, • Word processing software, • Social services software for case management, • Programming software This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principle duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time. MARIJUANA Although marijuana has been legalized under Michigan law, it is a Schedule I controlled substance and is illegal under federal law. As a federally funded agency DHC’s employees are NOT permitted to use or possess any form of marijuana for medical or recreational purposes. Any applicant for employment who tests positive for marijuana during a pre-employment drug screening shall be ineligible for employment with DHC. Any applicant for employment who advises DHC that s/he uses any form of marijuana will be ineligible for employment with DHC. DHC is unable to grant a request for a reasonable accommodation to use marijuana under any circumstance. EEO STATEMENT The Detroit Housing Commission is an Equal Opportunity Employer. No personnel decisions concerning any term or condition of employment shall be unlawfully based upon an individual’s race, color, religion, sex (including sexual orientation and gender identity or expression), pregnancy (including childbirth or a medical condition related to pregnancy or childbirth), national origin, age, marital status, weight, height, disability, genetic information including family medical history, military service, or misdemeanor arrest record. Additionally, DHC shall not engage in discriminatory compensation decisions or practices.

Job Description Essentra is a leading provider of essential components and solutions. Every day we produce and distribute millions of small but essential products. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers. At the center of everything is our purpose, to responsibly provide the products and services our customers need to succeed. Put simply, our purpose is why we exist as a company. Many companies claim to be changing the world; we don’t. But we do make a powerful difference to our customers. We make it work. Every one of us. Every day. Summary: Essentra is seeking a full-time Key Account Manager (KAM) responsible for driving sales growth among large, strategic customers across multiple geographic locations. This role requires strong technical sales expertise, the ability to manage complex design-to-production cycles, and a deep understanding of customer applications and processes. The KAM will serve as the primary liaison for both internal and external stakeholders, ensuring alignment, customer satisfaction, and sustainable long-term growth. This Key Account Manager will primarily cover our automotive customer accounts and must have experience selling to OEM's. This is a remote position based in the Detroit, MI area with up to 75% travel, including overnights, required to support customer engagements and internal collaboration. Typical Accountabilities: • Develop and execute comprehensive key account plans aligned with strategic and category objectives., • Identify key drivers of customer value and translate them into growth opportunities for Essentra., • Understand customer sourcing channels (direct, distribution, outsourced) and create strategies for expansion across each., • Negotiate overall pricing and price increases., • Cross-sell and upsell with existing customers., • Meet with customers in person to discuss Essentra's project, new projects and sales opportunities, and ensure customers are satisfied with our products., • Meet or exceed quarterly and annual revenue targets., • Engage with key account stakeholders at all relevant organizational levels (meet with purchasing, engineering, and other decision makers)., • Build long-term, value-driven relationships with large, multi-site multinational accounts., • Provide exceptional, “Hassle-Free Customer Service” to both internal and external customers., • Serve as the central point of contact for all cross-functional communication related to assigned accounts., • Provide actionable Voice of the Customer (VOC) insights to Innovation, Product, and Marketing teams., • Communicate account progress, wins, risks, and strategies transparently and concisely., • Deliver monthly activity reports, KPI updates, and relevant application detail to internal departments., • Monitor business metrics and support continuous improvement initiatives at the site level., • Maintain comprehensive knowledge of Essentra’s product portfolio and proactively identify cross-selling opportunities., • Perform related job duties as needed. Qualifications: • Bachelor’s degree in Engineering, Business, or related field. Will consider extensive industrial sales experience in lieu of degree., • 5+ years of key account management and technical/industrial sales experience, selling to OEM's., • Strongly prefer candidates who have sold to OEM's in the automotive industry., • Proven success managing large, multi-national or multi-site accounts., • Strong communication, presentation, negotiation, and relationship-building skills., • Analytical, detail-oriented, and able to synthesize complex information., • Minimum 2 years of CRM system experience., • Willingness and ability to travel 50-75% (including overnights)., • Strategic thinker with strong business acumen., • Self-starter who can develop and implement growth strategies., • Effective at prioritizing and managing multiple demands., • Skilled at problem-solving and resolving challenges diplomatically., • Collaborative team player who aligns well with Essentra’s culture and values. What We Offer: This position offers a competitive base salary, quarterly bonus target, full benefits package, and generous paid time off.

Job Description Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties • Develop and nurture relationships with selected accounts for successful campaigns., • Be a trusted advisor and expert in our DemandFactor offerings., • Work with internal experts to deliver excellent campaign leads and ensure clients are happy., • Collaborate with the Sales team from proposal to delivery, addressing options and integrations., • Manage account documentation, including reports and recommendations., • Excellent written and verbal communication skills with a strong connection to customer success., • Minimum two years of account management or customer service experience preferred., • Highly organized and detail-oriented, able to handle over 30 clients effectively., • Ability to thrive collaboratively in a team and independently with minimal supervision., • Strong problem-solving skills, with the ability to engage and interact with internal teams., • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed., • Comfortable learning various software, from MS Office (Excel) to CRM systems., • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment

Job Description Who We Are New Paradigm For Education (NPFE) is a non-profit Charter Management Organization (CMO) composed of educational practitioners, community advocates, and business leaders who have dedicated years of service to children. NPFE serves 2,100 students in Detroit, Michigan. We specialize in maximizing student learning potential through proven education practices and managing all phases of school design, planning, and program implementation. Why New Paradigm for Education NPFE is on a mission to ensure that all students in Detroit achieve at the highest levels, supporting educational transformation through increased student achievement, fiscal responsibility, and community support. NPFE’s Mission is to provide a quality education through shared responsibility in a safe supportive environment for all students to meet the needs of a global society. We are committed to excellence and strive to offer a new educational paradigm evident by increased student achievement, fiscal responsibility, and community support. What You’ll Do NPFE seeks a knowledgeable and experienced leader to serve as its Director of Human Resources to manage human resource functions within the organization. This is a hands-on leadership role responsible for managing the full employee life cycle while building strong, scalable systems aligned to the organization’s strategic priorities. The Director of Human Resources will operate grounded in NPFE’s students first culture and a strong customer service experience for our staff. The Director of Human Resources will translate executive team vision into clear, documented processes and workflows that ensure compliance, consistency, and high-quality service to schools and back office staff. This role requires a highly organized, detail-oriented operator who can move seamlessly between day-to-day execution and systems-level thinking. Job Requirements * Bachelor’s degree required in Human Resources, Education, Business Administration, or a related field. * Deep experience and demonstrated success leading Human Resources functions in a complex organization, with a strategic orientation. This may be demonstrated by 5+ years of progressively increasing HR experience in one or more key areas. * Experience independently managing HR functions in a small team environment. * Expert knowledge of HR policies, procedures, and relevant legislation, regulations, and protocols related to employment practices, compensation and benefits, and general HR administration. * Familiarity with rules and regulations associated with educators in Michigan including around teacher and administrator certification, the registry of educator personnel (REP), etc.; strong expertise in these areas is a plus . * Strong technology proficiency, including experience leveraging HR systems, HRIS software, digital tools (Microsoft Office applications and Google Suite), data analysis tools, and emerging technologies such as AI to improve efficiency and accuracy * Ability to manage multiple priorities in a fast-paced environment. * Excellent verbal and written communication skills and ability to communicate with all levels of the organization * Professional judgment, maturity, and the ability to take ownership of mistakes and to identify and work through conflict. * Preferred: * Master’s degree in Human Resources, Education, Organizational Leadership, or a related field. * Certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR. * Experience in K-12 education or charter school environments. Duties & Responsibilities HR Operations & Systems Leadership * Independently manage all HR functions across the employee life cycle, including onboarding, employee records, benefits administration, payroll coordination, leave administration, and offboarding. * Oversee HRIS and benefits management systems, maintaining accurate employee data to support data-driven decision-making. * Manage and update internal HR resources to ensure accessibility and alignment with current policies. * Translate C-Team priorities into scalable HR systems and workflows. * Develop dashboards and reporting mechanisms to monitor organizational health, compliance, and workforce trends. Policy Development & Communication * Partner with the C-team to develop, update, and communicate HR policies and procedures to ensure clarity, consistency, and alignment with organizational values. * Provide training and resources to managers and employees on HR policies, employee rights, and workplace expectations. * Create and distribute regular HR communications, such as newsletters, to promote transparency and engagement. Personnel Compliance & Reporting * Maintain and ensure compliance with all employee records and files, including ensuring that all staff hold and maintain the proper credentials (degrees, certifications, etc.) for the position they hold * Ensure that all contract employees (including substitute teachers) hold the proper credentials and maintain copies of the appropriate associated records * Ensure that the Registry of Educator Personnel (REP) and other personnel lists and records are up-to-date and accurate for both employees and contractors and ready for review by varicose bodies (i.e. Michigan Department of Education, Wayne RESA, authorizers, etc.) Onboarding & Training * Develop and lead onboarding programs to integrate new hires effectively, ensuring a seamless transition and alignment with organizational culture. * Ensure all new hires complete onboarding action items and new hire paperwork. * Improve, design, manage and execute onboarding processes and systems for new hires at the school and network level, both during the peak onboarding season (July/August), and throughout the academic year, to ensure that staff members are set up to succeed upon entry to the organization. * Support professional development efforts aligned to retention and performance. Employee Relations & Compliance * Coordinate between staff and management and resolve conflicts that arise in the workplace. * Support progressive discipline processes and ensure consistent application of policies. * Conduct investigations and resolve employee relations issues, collaborating with legal and leadership teams as needed. * Plan and execute employee engagement assessments, including system-wide employee satisfaction and climate surveys * Ensure compliance with local, state, and federal employment laws, maintaining accurate employee records and certifications. * Maintain accurate records of employee relations issues, investigations, and resolutions, ensuring compliance with record-keeping regulations. Benefits Administration * Enroll, terminate, and process changes to employee benefits, and serve as a resource to all staff members to address questions and concerns related to benefit options, claims, and inquiries. * Manage Annual Open Enrollment Process, including rollout of all benefits plan changes and rates. Leave Administration, Workers’ Compensation, Unemployment, and Claims Management * Administer FMLA and other protected leave programs, ensuring proper documentation and compliance. * Manage workers’ compensation claims, including reporting, carrier communication, and return-to-work coordination. * Oversee unemployment claims, documentation, and representation as needed. * Monitor trends and recommend improvements to reduce risk and ensure staff support. Other ancillary duties as needed or assigned.

Job Description This is a remote position. Role Overview Have you lived or worked in the United States? OR Have you physically worked in the United States? OR Have you previously participated in the InterExchange Work Program with the United States? If you answered YES to at least one of the questions above, then this is the opportunity for you. We are looking for a Customer Service Representative (CSR) to serve as a key point of contact for our customers. In this role, you will handle inquiries, resolve concerns, and provide accurate information across multiple communication channels. This position is ideal for individuals who are customer-focused, detail-oriented, and comfortable working remotely in a fast-paced environment while supporting U.S.-based clients. Key Responsibilities * Respond to customer inquiries via phone, email, chat, or ticketing systems * Provide clear, accurate, and professional support regarding services and processes * Resolve customer concerns with empathy and a solutions-focused approach * Document customer interactions accurately in internal systems * Escalate complex issues to the appropriate team or supervisor when needed Requirements * Must have lived or physically worked in the United States * OR must have previously participated in the InterExchange Work Program with the United States (J-1 Visa, Cultural Exchange, Inter-exchange, or Exchange Visitor Visa) * Previous experience in customer service, call center, or client support roles preferred * Strong spoken and written English communication skills * Excellent problem-solving, listening, and interpersonal skills * Ability to multitask and manage time effectively in a remote setup * Availability to work assigned schedules aligned with U.S. Eastern Standard Time (EST) business hours when required. Preferred Skills * Experience supporting U.S.-based customers * Familiarity with CRM or ticketing systems * Ability to remain calm and professional under pressure * Reliable internet connection and professional home workspace Benefits * Competitive compensation based on experience and location * Paid training and onboarding * Performance-based incentives (where applicable) * Opportunity for long-term engagement and growth Why Join Us? * Work remotely with an international team * Clear expectations and supportive management * Stable workload with structured processes * Opportunity to grow your customer service career

Job DescriptionDescription: LOCATION: Wayne County Healthy Communities - Hamtramck, MI 48212 POSITION SUMMARY: The Vaccine/Medical Assistant position offered by SEMHA, plays a critical role in ensuring safe, compliant, and efficient vaccine management at Wayne County Healthy Communities. This position will share in the responsible of all aspects of vaccine handling, storage, documentation, VFC (Vaccines for Children) program compliance, and clinical support. The Vaccine Medical Assistant will ensure accurate inventory, effective communication with state immunization teams, when authorized to do so, to ensure compliance with federal and state guidelines, and supports clinical operations to provide high-quality patient care. VACCINE ASSISTANT ESSENTIAL FUNCTIONS: • Serve as a secondary point of contact for MDHHS VFC program and private vaccines. b. Help to ensure all staff involved in immunizations complete required training. c. Maintaining active knowledge of VFC program rules, storage and handling requirements, and documentation standards. b. Downloaded and reviewed daily and weekly per VFC requirements. c. Documented on required logs. • Oversee proper storage, handling, and monitoring of VFC and private vaccines., • Maintain and document twice-daily temperature logs for all vaccine storage units., • Respond to temperature excursions, complete documentation, and obtain stability letters as required., • Ensure proper implementation of vaccine emergency response procedures., • Conduct weekly and monthly vaccine inventory counts to ensure accuracy., • Submit vaccine orders through MCIR or state portal according to VFC timelines., • Rotate stock using first-expire, first-out (FEFO) method., • Monitor for expired or expiring vaccines and complete return/wastage documentation., • Maintain secure storage with proper labels and segregation of VFC vs private stock., • Prepare vaccines daily for clinic use and ensure staff use proper documentation workflows., • Ensure all vaccines administered are documented in EHR & MCIR within the required timeframe., • Provide direct patient care duties including Rooming patients, obtaining vital signs, administering vaccines, preparing injections., • Retrieves/reviews patient charts ensuring all test results, labs, or other documentation is included in the patient chart before the patient is turned over to the provider for examination., • Ensure that medical equipment/instruments are cleaned and sanitized prior to and after use, • Set-up exam/procedure room with necessary equipment, instruments, PPE, etc. as required by provided, • Performs minor procedures i.e., suture removal, staple removal, colonoscopy, ear lavage, etc., • Provides patient immunizations and/or injections and records such in MICR and the patient record., • Performs testing & lab tests and any follow-up work such as EKG or blood draws, • Completes any necessary forms for clinician review and does follow-up such as prescription call-in or submission to the patient, completing a referral or putting in lab orders, • Strong knowledge of immunizations, storage/handling protocols, and temperature monitoring., • Ability to interpret VFC policy and communicate requirements to staff., • Proficiency with EHR systems and MCIR immunization registry., • Ability to work in a fast-paced FQHC environment with diverse populations., • Excellent communication, teamwork, and customer service skills., • High School Diploma, • One (1) year experience in a healthcare environment, • One (1) year experience providing office reception services, • Possession of a Medical Assistant Certificate is required, • Previous experience with vaccine management or VFC compliance strongly required., • Completion of a Certified Clinical Medical Assistant program preferred. Salary: $18 - $24 hourly (based on experience & qualification) Employment Type: Full-Time Classification: Non-exempt Benefits: • Health, Dental, and Vision insurance, • Paid time off and Holidays, • 403b (Retirement plan), • Various Voluntary Benefit Option Application Deadline: April 26, 2026. Please contact SEMHA HR Department @ (313) 873-6500 if you need assistance to upload resume, cover letter, and/or make application online. Applicants must be presently authorized to work in the United States on a full-time basis. E.O.E. SEMHA is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the SEMHA Human Resources Department. SEMHA positions are grant funded and are contingent upon the continued support of the funding throughout the duration of the assignment. Requirements:

Job DescriptionRequisition Title: Escalation Support Specialist (Automotive Customer Support) (046T7) US-MI-DearbornDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Escalation Support Specialist plays a vital role in delivering a smooth and reliable experience for customers using connected vehicle services. In this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. You’ll be part of a team dedicated to creating innovative, integrated customer experiences through connected technologies. By leveraging over-the-air (OTA) updates and advanced digital platforms, the team is continuously enhancing vehicle functionality and redefining how customers interact with their vehicles. During a Typical Day, You’ll • Provide expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service-level agreements (SLAs)., • Diagnose and resolve complex hardware and software issues related to connected vehicle services, collaborating with engineering, product, and other internal teams as needed., • Use connected vehicle data to identify and address potential issues before they affect customers, contributing to improvements in service quality and reliability., • Analyze support trends and recurring issues to identify root causes and areas for improvement. Contribute to the development of reports and key performance indicators (KPIs)., • Work closely with internal stakeholders and external partners to resolve issues efficiently and maintain clear, consistent communication with all parties., • Maintain responsibility for end-to-end case management, ensuring updates are clearly communicated to customers, internal stakeholders, and partner teams., • Identify opportunities to streamline support processes and reduce manual effort. Collaborate with the Knowledge Base team to create and maintain internal documentation that enables real-time solutions., • Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution., • A high school diploma or GED (required); additional education in automotive service, software technology, or a related field is preferred—or equivalent practical experience., • 3+ years of experience in engineering or technical support, ideally in a customer-facing or escalation-focused role., • Proficiency with help desk platforms, remote support tools, and CRM systems such as Microsoft Dynamics or Salesforce., • Familiarity with incident and problem management tools (e.g., Jira, BMC, ServiceNow)., • Experience working in a remote or distributed work environment is a plus., • Strong technical troubleshooting skills with the ability to resolve complex hardware and software issues., • Solid understanding of the software development lifecycle (SDLC) and Agile methodologies; experience with developer tools (e.g., IDEs, compilers, debuggers) is a plus., • High emotional intelligence with the ability to empathize with customer concerns and maintain professionalism in high-pressure situations., • Proven adaptability in fast-paced environments with shifting priorities and evolving technologies., • Exceptional communication and interpersonal skills, with a strong focus on delivering outstanding customer experiences., • Demonstrated ability to work both independently and collaboratively within cross-functional teams., • Starting hourly pay rate of $21.00 per hour (based on experience and other factors), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) This is a full-time position (40 hours per week) with a hybrid work schedule. You’ll work on-site at our office in Michigan Central Station, located in Corktown, Monday through Thursday, with the flexibility to work remotely on Fridays. Our hours of operation are 8:00 AM to 8:00 PM ET, and your specific working hours may vary within that window. All necessary equipment and tools will be provided to support your success in the role. About Percepta Established in 2000 as a joint venture between TTEC and a leading auto manufacturer, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job Description Under the supervision of the DWIHN Call Center Director, the Substance Use Disorder (SUD) Technician is responsible for conducting brief screenings, electronic case review and providing authorization and care management services. This position is responsible for providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes. Principle Duties and Responsibilities: • Determines appropriate levels of care for referral, assisting clients in selecting an appropriate SUD provider., • Initiates referrals to selected provider., • Conducts initial intakes., • Discusses with the client the rationale, purpose, and procedures associated with the screening and assessment process to facilitate the client’s understanding and cooperation., • Gathers and assesses information and summarizes data for the client., • Assesses and determines the severity of client’s substance use disorder., • Assesses client’s immediate needs by evaluating relevant information including signs and symptoms of intoxication and withdrawal., • Administers appropriate evidence‐based screening and assessment instruments specific to each client to determine their strengths and needs., • Obtains relevant history and related information from the client and other pertinent sources to establish eligibility and appropriateness of services., • Interprets results of screening and assessments and integrates all available information to formulate a diagnostic impression and determine an appropriate course of action., • Develops a written summary of the results of the screening and assessment to document and support the diagnostic impressions and treatment recommendations., • Formulates and discusses diagnostic assessment and recommendations with the client to initiate an individualized treatment plan that incorporates client’s strengths, needs, abilities, and preferences., • Performs ongoing assessments in collaboration with the client and concerned others to review and modify the treatment plan to address treatment needs., • Matches client needs with community resources to facilitate positive client outcomes., • Discusses rationale for a referral with the client., • Communicates with community resources regarding needs of the client., • Provides information to the client regarding the structure, expectations, and purpose of the counseling and referral process., • Provides continual evaluation of the client’s safety, relapse potential, and the need for crisis intervention., • Provides information on issues of identity, ethnic background, age, sexual orientation, and gender as it relates to substance use, prevention and recovery., • Provides re-authorization of SUD/Mental Health/co-occurring services., • Conducts three-way warm transfer calls., • Assists providers with additional client information to assure appropriate referral for treatment services., • Evaluates clinical appropriateness for SUD consumers., • Establishes funding eligibility., • Applies priority status criteria for placement., • Responsible for follow-up with clients who were admitted for treatment and assisting them with a continuum of care., • Monitors client’s compliance with services and assists with aftercare/recovery plan services., • Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay., • Manages client care through the MH-WIN system., • Updates the reauthorizations database., • Conducts utilization reviews of SUD/COD client cases daily., • Conducts SUD provider authorizations and reauthorizations for SUD/COD services., • Enters data and reports into written formats and electronic databases., • Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements., • Manages and coordinates waiting list(s) for those seeking SUD treatment by closely monitoring of provider capacity., • Conducts SUD follow-up surveys and discharge summary reports for clients receiving intensive SUD services., • Conducts client satisfaction surveys., • Provides community callers with information related to community resources and assists callers with information on how to access community services., • Utilizes computer to perform clinical and administrative job functions., • Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA’s) • Knowledge of DWIHN policies, procedures and operations., • Knowledge of the DWIHN provider network., • Knowledge of medical and behavioral health practices and terminology., • Knowledge of Customer Service practices and principals., • Knowledge of co-occurring and substance use treatment services., • Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2., • Knowledge of SUD Policies and Procedures., • Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations., • Knowledge of Substance Abuse Administrative Rules requirements., • Knowledge of SUD CPT codes., • Knowledge of women specialty services requirements., • Knowledge of priority population admittance., • Knowledge of State Disability Assistance (SDA)., • Knowledge of Intravenous Drug User (IDU) management., • Computer skills, • Time management skills, • Organizational skills, • Critical thinking skills, • Decision Making skills, • Customer Service skills, • Language skills, • Listening skills, • Teamwork skills, • Ability to communicate orally., • Ability to communicate in writing., • Ability to work effectively with others., • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population., • Judgement/Reasoning ability. Required Education: • A Bachelor’s Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management or a related field. Required Experience: • Three (3) years of full-time paid experience working in a human service or social service field., • Experience must have also included: providing access authorization, access overrides, and utilization review. Required License(s): • Certification as a Certified Addiction Drug Counselor (CADC) or Certified Advanced Addiction Drug Counselor (CAADC) by the Michigan Certification for addiction Professional (MCBAP). NOTE: Applicants with an approved development plan by MCBAP will be accepted. Working Conditions Work is usually performed in a home/office setting. Contingent staff are allowed to work remotely with management approval. NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. DWIHN is an Equal Opportunity Employer

Job DescriptionCompany Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit . Follow Allergan Aesthetics on LinkedIn. Job Description If you live and breathe all things Digital, then we want to talk to you! Allergan Aesthetics, one of the largest bio-pharmaceutical companies in the world, is on a mission to transform the medical aesthetics business. Allergan aesthetic brands are iconic, household names and include Botox, CoolSculpting, Juvéderm among others. Allergan Aesthetics is well positioned to disrupt the multibillion-dollar aesthetics market, infusing cutting edge technology, digital marketing mastery and some of the best data scientists in the world. This is an amazing opportunity for a candidate that has a passion for digital marketing. If you want to be a part of an industry-defining team, then we want to hear from you. Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team. The Allergan Digital Consultant is responsible for growing Allergan’s Medical aesthetic business by delivering digital marketing consultative support to key Allergan Medical customers. This is a highly visible role both internally and externally as a member of the sales management team with a goal to appropriately promote and protect Allergan’s leadership in the aesthetic market space. • Work with some of Allergan’s top accounts and help them utilize digital marketing strategies and tactics to generate leads and nurture them all the way through to purchase., • Teach these accounts and numerous internal Allergan stakeholders the importance of various digital touchpoints in the Allergan customer journey., • Gain buy in and support for Allergan-product-focused campaigns at the practice level by building close relationships with relevant stakeholders., • Lead both in-market and online training courses to ensure Allergan’s key accounts are well positioned to take advantage of digital marketing channels to help grow their business., • Participate with the sales team in the customer targeting process, which involves the development of strategic digital marketing plans, incorporating consulting services, corporate initiatives, and hands-on account support., • Direct the development of company digital marketing programs. Manage the research, analysis, and monitoring of financial, technological, and demographic factors, and design marketing plans to capitalize on market opportunities with key accounts., • Evaluate the needs and areas of opportunity for Allergan’s key accounts and manage the development, delivery and execution of specific digital marketing enhancement programs based on account objectives., • Act as subject matter expert on best practices for digital marketing capabilities; advise accounts on process and technical execution., • Develop clear pre-call meeting objectives and ensure timely communication and follow up with customers., • Demonstrate leadership in the account selling process and provide long term competitive advantage., • Identify opportunities and speak at local, regional and/or national conferences and society meetings., • Provide oversight of digital operations and makes recommendations/solutions to operational issues.Qualifications Must be local to Detroit, MI Or Boston, MA • Bachelor’s Degree required. Master’s Degree preferred, • 7+ years’ experience in Digital Marketing, • Willingness to travel 25% of the time, • Agency experience preferred, • B2C experience preferred, • Experience working at a corporation a plus, • Sales experience a plus, • Knowledge of the Medical Aesthetic space a plus, • Must have hands-on experience with key digital marketing channels: paid search, paid social, organic social, content marketing, SEO, website optimization, email marketing, and more., • Must have a deep understanding of important digital platforms: Google Analytics, Google Ads, Facebook Ads Manager, Facebook, Instagram, WordPress CMS, marketing automation tools, technical SEO tools, and more., • Must be able to juggle dozens of accounts and projects at once; needs to be somebody who does whatever it takes to get the job done., • Must also be comfortable in a large business setting where overcommunication is needed and necessary., • Need to be able to take complex information, distill into simple, easy-to-understand content, and distribute and communicate across Allergan’s matrix organization., • Able to strategically segment large projects into smaller, actionable deliverables, effectively prioritizing a high volume of work across the business., • Continually seeks opportunities to drive process change and supports organization through change. Identifies opportunities to innovate and evolve while proactively driving new ways of working., • Expert communication, presentation and material preparation skills required., • A proven track record of personal success and ambitious undertakings., • A passion for building, bringing to market, and scaling digital products and services., • Valid driver’s license issued by the state/province in which the individual resides, and a good driving record is required. Additional Information AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionCloud and Storage Engineer Employment Type: Full-Time, Experienced Department: Information technology CGS is seeking a Cloud and Storage Engineer to develop and implement full-scale Storage Area Network (SAN) architecture for a large EMC-based SAN infrastructure in support of a large federal agency. The ideal candidate will be able to excel in a fast-paced environment and successfully produce standards and implementation processes for storage configuration, optimization, replication, and storage security. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Develops and implements full scale Storage Area Network (SAN) architecture for a large EMC-based SAN infrastructure in a multi-enterprise, complex, geographically dispersed solution; ranging from single servers to multi-tier, multi-platform solutions connected through fiber channel to multiple EMC Storage Arrays with petabytes of storage capacity. - The SAN architecture considers the following aspects relating to SAN: performance, capacity, replication, disaster recovery, backup disk storage, and backup & recovery.- Defines and sets a strategic direction for the SAN and backup environment. - Designs and implements customer storage requirements into an enterprise solution that will be developed, installed, configured, and deployed in the environment. - Provides overall storage and backup capacity planning, and utilization reporting. - Produces standards and implementation processes for storage configuration, optimization, replication, virtualization, storage security, and disaster recovery.- Troubleshoots complex SAN infrastructure issues and works with customers both internal and external to effectively resolve issues.- Reviews, plans, and participates in executing regularly scheduled maintenances and/or projects on the storage infrastructure. - Develops technical documentation, tiered storage and storage-as-a-service roadmaps, presentations, and cost models.- Responsible for managing, maintaining, and developing the SAN infrastructure as part of a team to ensure 24/7/365 uptime. - Architects and maintains private cloud environment. Professional experience with Gov Cloud (AWS, Azure, etc.) and hybrid cloud architectures desired. - Performs security related tasks which include, but are not limited to, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- Bachelor’s in computer science, business, or other relevant discipline.- Eight (8) years of relevant work experience may be substituted for degree requirement.- Must have significant, direct experience in Dell EMC products such as OneFile System (OneFS), MDS SAN switches, storage arrays (Unity, Isilon, VNS, and Data Domain), and RecoverPoint. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD’s Modern Workspace Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. The AHEAD Modern Workspace Solutions Engineer (SSE) will be focused on Microsoft applications such as M365, Active Directory, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities • Active participation in the AHEAD SSE and service delivery teams, • Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions, • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements, • Develop relationships with other Modern Workspace SSE team members, leaders, and partners in support of sales objectives, • Strategize and execute technical sales calls, • Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately, • Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding, • Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management, • Participate in the mentorship of entry-level team members, • Possess strong, detailed product/technology/industry knowledge, • Knowledge of job-associated software and applications, • Travel required up to 30%Qualifications, • Expertise in Microsoft applications such as M365, Active Directory, Intune, Autopilot, Entra ID, & Co-management, • Strong knowledge in Azure environments, • Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development., • Enterprise experience with Cloud Infrastructure, networking and system administration, • Experience in architecture leadership that brings together and integrates solutions across multiple vendors, • Ability to evaluate new technologies and provide internal training, • Ability to understand customer needs, define requirements, and design solutions, • Ability to develop and present architectural recommendations and implementation/ assessment services, • Excellent written and verbal communication skills, • Excellent presentation skills, • Extensive experience with Visio and PowerPoint, • Strong technical aptitude, • Provide technical leadership assuring quality, maximizing team output, • Self-motivated

Job Description JARS CANNABIS Retail Representative Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible. Does this spark your interest? If so, we'd love to hear from you! About the Role We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience. The Retail Representative works closely and collaboratively with store leadership and reports to the General Manager. This role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. Successful candidates will complete mandatory training through JARS University - conducted both virtually and in-person at our mock-store training facility - ensuring staff are well-educated on JARS' policies, procedures, and company culture. Job Duties • Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency, • Utilize suggestive selling strategies and actively upsell customers on products and promotions, • Accept constructive criticism and coaching from upper management, • Assist with inventory tasks when needed, • Work scheduled shifts and follow the company's attendance policy, • Follow all safety and CRA rules and policies, • Promote the perks of being a JARS customer, including the Loyalty Program, referrals, and more, • Record transactions accurately in the POS system, use appropriate login credentials, and ensure the accuracy of the assigned cash drawer, • Perform opening and closing duties as needed, • Escalate customer issues to upper management when appropriate, • Maintain a positive, caring attitude and treat customers and co-workers with respect, • Maintain neatness, cleanliness, and organization of the sales floor, • Fill in when short-staffed and remain willing to be cross-trained, • Follow and integrate JARS company policies and procedures in all on-the-job interactions, tasks, and behaviors, • Listen and respond to customer and coworker needs and requests in a timely and appropriate manner, • Must be 21 years of age or older, • High school diploma or GED required, • Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment, • Acquired knowledge of cannabis strains and applications, • Cannabis industry and/or health industry experience highly desirable, • Exceptional interpersonal, communication, and customer service skills, • Requires prolonged standing and some bending, stooping, and stretching, • Requires stocking, labeling, cleaning, organizing, • Ability to operate a computer, POS system, and other office equipment, • Moving up to 30 pounds on occasion, • Work will generally be performed in a fast-paced retail cannabis dispensary, • Involves frequent contact with patients and staff Schedule: • 10-hour shift, • 8-hour shift, • Holidays, • Monday to Friday At JARS Cannabis, we pride ourselves on being more than just a retailer – we are a community. Our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. • Impact: We focus on creating meaningful, positive change through our work. Impact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities., • Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in., • Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow., • Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service. We encourage our team members to bring their authentic selves to work and to enjoy the journey. Apply today and become a part of the JARS Cannabis family! Employee Benefits • Free Employee Assistance Program, • Health, Dental & Vision Insurance (full-time employees only), • 401(k) Plan, • Paid Time Off, • Employee Discount, • Monthly Bonus Incentives, • Internal Growth Opportunities, • Voluntary Life Insurance & Supplemental Medical Insurance, • PCMP/FSA Medical Benefit, • Holiday Pay (select holidays only), • Bereavement Time Pay Per CRA guidelines, all candidates are subject to a State of Michigan background search. Any candidates with a felony within the past 10 years for a controlled substance or distribution to minors will not be considered.

Job Description Salary Range encompasses base + commission The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location. *Remote - This role will work from home and be out in the field meeting with customers, prospecting and networking in the whole state of Michigan. You must live in Michigan to be eligible for this role. “A Day in the Life” As the Sales representative you’ll play a key role in helping customers find modular building solutions that fit their needs. You’ll develop strategies to identify, pursue, and close opportunities for renting and selling modular buildings across multiple industries. This role combines business development, project coordination, and customer service—ideal for someone ready to learn, grow, and make an impact. In this position you will generate new business, build customer relationships and work collaboratively, across the organization to provide accurate estimates, execute the project and make sure we do things right the first time, every time. This is an opportunity to make a real difference for customers and help shape the future of our business. Ready to start your journey in sales? Apply today and let’s build together! “What You’ll Do” • Develop new and grow existing business to increase profits for the branch/region., • Identify, pursue, and close sales opportunities across various industries., • Build relationships with potential customers to establish trust and rapport., • Ensure all customer requirements and specifications are documented and met., • Conduct site visits and presentations to showcase modular building options., • Stay up to date on industry trends and best practices., • Prepare reports on sales activities, results, and market trends., • Build trust by understanding customer needs and presenting tailored solutions., • Demonstrate product knowledge to answer customer questions and inquiries and track project progress. Ensure customers receive excellent service throughout the project life., • Assist in the development of marketing plans to support sales activities., • Develop strong relationships with manufacturers of modular buildings, as well as sub-contractors for transportation, installation and service., • Follow established processes in sales and implementation of the project and contribute ideas for improvement., • Collaborate with internal teams, manufacturers, and subcontractors for smooth project execution., • Maintain accurate records in the division’s database on customer quotes, specifications and special requests; meet minimum entry requirements daily., • Contract review and interpreting purchase orders, verifying quantities, prices, and delivery schedules, and ensuring all details align with contract terms., • Maintain a pipeline of prospects and follow up regularly to nurture relationships., • Develop relationships within various networking organizations or industry associations., • Achieve/exceed sales related quotas and goals., • Perform other duties as assigned “Must Haves” • 3+ years of sales experience., • Ability to travel within the assigned territory as needed based on business needs., • Commitment to excellent customer service., • Excellent communication skills; ability to articulate ideas in verbal, email and other written formats., • Ability to work independently and as part of a team., • Interpersonal skills, including the ability to build rapport with both customers and sales team while paying attention to detail with exceptional organizational skills., • Understanding of the sales process and dynamics., • High level of motivation and a passion for sales., • Effective negotiation and closing skills., • Proficiency with various computer programs including Microsoft Suite, Internet and other customer databases., • Demonstrated experience working in a process driven environment., • Effective time management and able to work in a process driven environment., • Confident, assertive, quick-thinking and able to make decisions within established guidelines., • Demonstrated skills in project and time management., • Valid Driver’s License In certain states, candidates are required to successfully obtain the HCD Commercial Coach Salesperson License within 10 weeks of their start date. “Nice to Haves” • Prior experience in construction or other related industries., • Prior experience in the rental or modular sales industries., • Knowledge of AI as it relates to prospecting, customer management and the overall Sales process is a plus. “Perks” • Mileage, Travel and Cell Phone Reimbursement, • It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!, • We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!, • We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!, • We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending., • 401(k) Retirement Plan with Company Match., • Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind., • We also offer DailyPay, HSA, FSA, EAP and Pet Insurance! Flexibility & Evolving Responsibilities This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success. McGrath will continue pre-employment drug testing including marijuana, even in states where it is legal, for this position which is classified as safety-sensitive within our construction operations and Drivers. Ensuring a drug-free environment is not only essential for the well-being of our team members but also aligns with regulatory requirements that govern safety-sensitive positions and commercial driving. Pre-employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E-Verify to confirm employment eligibility. #MMMC #LI-Remote

Job DescriptionSenior Outage & System Operations Specialist (Electric Utility) / Senior Operating Specialist Location: Detroit, MI – Hybrid Pay Rate: $66.82 per hour Employment Type: Long-term contract with the possibility of extension or direct hire The Senior Operating Specialist champions safe, reliable, and efficient operations across Distribution Operations and Fossil Generation to ensure system security and continuity of service on the DTE electric system. This role drives productivity through the development and execution of accurate operating orders, guides operational decision-making during both routine and complex trouble situations, and serves as a critical liaison to Substations, Service Operations, Primary Services, and Engineering teams. Key Responsibilities • Direct and coordinate teams to resolve conflicts, interpret operating rules, and support safe, reliable operation of the DTE electrical system., • Organize cross-functional teams to address unique, complex, or recurring issues affecting system efficiency., • Develop and recommend work instructions and restoration plans for planned and emergent electrical system work., • Identify opportunities to bundle work and create coordinated plans that ensure shutdowns are strategically executed with system risk mitigation., • Collaborate closely with system study engineers and schedulers to maintain an accurate long-term shutdown schedule., • Lead huddles and shutdown schedule review meetings to maintain cross-team alignment., • Facilitate meetings for complex or consecutive shutdowns impacting the same areas or regions., • Champion continuous improvement initiatives related to shutdown optimization and resource coordination., • Participate in operations committee meetings and advise on best practices for cross-functional safety., • Review and provide feedback on operating articles, procedures, and documentation to support corporate safety and reliability goals., • Reinforce the authority of system operations personnel and ensure safe, efficient customer restoration practices., • Review contingency plans for high-complexity projects and confirm operational readiness.Minimum Education & Experience, • Ten years of operational experience with advanced knowledge of electric generation, transmission, and distribution systems., • Advanced expertise in installation, operation, and maintenance of high-voltage electrical equipment used in substations., • Advanced expertise in installation, operation, and maintenance of equipment used on overhead and underground electric utility systems., • Experience as a System Operator, Power Dispatcher, or electrical equipment operator in an electric utility environment.Preferred Qualifications, • Bachelor of Science in Electrical Engineering or electric utility electrical trade certification., • Ten years of experience as a System Operator, Power Dispatcher, or qualified electrical worker performing lockout/tagout, including five years supervising system operators, dispatchers, or union-represented electrical workers., • Six Sigma certification (Yellow, Green, or Black Belt)., • NERC BI, BIT, or RC Operator certification., • Experience with project scheduling tools such as Primavera and Excel.Other Requirements, • Understanding of collective bargaining agreements as they apply to operational teams., • Experience applying lean manufacturing concepts., • Demonstrated ability to lead effective change management initiatives.Additional InformationThis description outlines the general nature and level of work performed and is not intended to list every duty or limit managerial discretion. Responsibilities may vary depending on operational needs and organizational structure.

Job Description At Ford Component Sales, LLC (FCS), we don’t just sell parts – we provide the "heartbeat" for industries worldwide. As a wholly owned subsidiary of Ford Motor Company, we are a gateway to access the world-class engineering, powertrain solutions, and cutting-edge technology that have made Ford an icon for over a century. Why Your Work Matters When you join FCS, your reach extends far beyond the driveway. Our components power everything from high-performance marine vessels and rugged industrial machinery to advanced defense vehicles and the next generation of transportation. You’ll be helping diverse industries across the globe reduce development costs and get to market faster using genuine Ford DNA. We operate with the entrepreneurial spirit of a specialized team, backed by the massive resources and innovation of Ford Motor Company. Since 1947, we’ve been "One Team" dedicated to excellence. Here, you’ll find: • Innovation at Scale: From engines and transmissions to the future of multimedia with SYNC™ technology., • Global Impact: Work with partners in the industrial, marine, agricultural, and defense sectors., • A Legacy of Excellence: Join a culture built on a century of Ford innovation and a commitment to world-class service. Are you ready to help power the world? At FCS, we’re seeking a meticulous and proactive Release Analyst to be the operational backbone of our supply chain. In this role, you will ensure the integrity and flow of inbound and outbound communications, serving as the technical expert for EDI releases and CMMS3 maintenance. If you’re ready to ensure our world-class components reach our partners with precision and speed, we want to hear from you! Essential Functions • Analyze and oversee inbound and outbound 830/862 customer and supplier releases to ensure 100% accuracy and timeliness., • Set up and maintain CMMS3 screens for new parts, level changes, and new plant launches, while processing critical mailbox messages and resolving system errors., • Lead the EDI setup process and act as the primary point of contact for researching and resolving complex release discrepancies., • Work monthly Cumulative Reconciliation Reports and lead the critical Ford Year-End CUM Rollback process to ensure system and financial alignment., • Partner with Follow-up Analysts, Program Managers, and Customers to communicate packaging needs, level changes, and container maintenance requirements., • Perform month-end cycle counts, process shipper corrections, and generate weekly Open Order, Backorder, and Part Maintenance reports., • Compose weekly updates for the MP&L team regarding engine and transmission requirements to ensure customer needs are met., • Proactively identify and implement process improvements to enhance the efficiency of the release and maintenance modules. Qualifications We’re looking for a motivated professional who can excel in this dynamic, data-driven role. To be successful, you will typically possess: • A Bachelor's degree from an accredited four-year college or university (preferred)., • A minimum of 3 years of experience in Material Planning and Logistics., • Deep functional knowledge of Common Materials Management System ver. 3 (CMMS3), specifically within the records and release modules., • Strong analytical skills with the ability to troubleshoot complex EDI and system issues independently. We Offer: An attractive and competitive compensation and benefits package, including medical, dental, vision, paid holidays, 401(k) with company contribution, disability insurance, and tuition reimbursement assistance. Why Join Us: If you take pride in your work and are committed to personal and professional success, we’d love to talk with you. Please visit fordcomponentsalesllc.com to learn more. FCS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Job DescriptionABOUT 4MATIV TECHNOLOGIES, INC. 4MATIV Technologies manages multi-modal mobility for school systems nationwide with technology to expand options and enhance service. We envision a future where all children have access to the learning opportunities that maximize their potential, and we are reimagining transportation to accelerate student outcomes. We partner with schools to improve service, safety, and holistic sustainability, ensuring all students have access to the right ride. Currently, we manage transportation for over 50 school districts across cities including Houston, Indianapolis, Minneapolis-St. Paul, and Phoenix, simplifying operations and expanding services for families. Every school day, 4MATIV manages outsourced vendors and operates a contact center supporting more than 22,000 student trips across over 1,000 routes for schools across the country. Our team is committed to: • Working shoulder-to-shoulder with our clients as a mission-aligned and trusted partner, • Building user-centered products to create lasting impact for districts and students, • Valuing diversity of perspectives and experiences, • Care for every detail and outcome, • Highest standards of service and safety, • Constant learning and improvement POSITION OVERVIEW The Account Manager is the primary owner of day-to-day relationships and service delivery for assigned schools. This role combines customer relationship management, operational execution, and system ownership. You will be responsible for ensuring transportation services run effectively, issues are resolved quickly, and schools experience consistent, high-quality support. This is a hands-on, fast-paced role that requires comfort with ambiguity, urgency, and operational detail. Success requires strong judgment, responsiveness, and the ability to coordinate across multiple internal teams. WHAT SUCCESS LOOKS LIKE • Strong, trust-based relationships with school stakeholders; confidence leading operational and strategic conversations, • Reliable service delivery with minimal escalations, • Proactive identification of risks and opportunities using operational data, • Accurate, detail-oriented, and timely execution of student transportation changes and requests, • Confidence in contracts, invoices, and financial structures, with the ability to answer questions and ensure accuracy, • Clear, proactive communication with all stakeholders, • High customer satisfaction and contract renewals LOCATION • Candidates must reside in the Columbus, Detroit, Indianapolis, Kansas City, or Milwaukee metro area to support on-the-ground school partnerships (remote-first role with weekly in-person responsibilities at schools), • Ability to travel within our Midwest region as needed (2-4x year), occasional out-of-region travel (1-2x per year). RESPONSIBILITIES Account Ownership & Relationship Leadership • Serve as the primary owner of assigned school accounts, responsible for both service quality and overall account health, • Build strong relationships with school leaders and confidently lead both operational and strategic conversations, • Set clear expectations, communicate proactively, and maintain trust through consistent follow-through, • Identify risks early and manage sensitive conversations with professionalism Transportation Strategy & Service Design • Develop a deep understanding of each school’s transportation model, including routing structure, vendors, student needs, and service constraints, • Advise schools on routing strategy, service design, and operational tradeoffs, • Translate school needs into effective operational plans in partnership with routing and operations teams, • Continuously assess and improve service design over the course of the year Service Execution & Issue Resolution • Own day-to-day service delivery and ensure transportation services run effectively, • Monitor performance, investigate issues, and drive timely resolution, • Manage escalations with urgency and strong judgment, • Ensure ongoing service changes (e.g., student routing updates) are handled accurately and on time., • Coordinate across 4MATIV teams to ensure strong service delivery in all areas (e.g., Routing, Operations, Vendor Management, Billing & Invoicing) Data-Driven Account Management • Use operational data and service reports to monitor performance and identify trends, • Translate data into insights and recommendations for schools, • Prioritize work based on performance signals and account needs, • Use data to proactively address risks and improve service outcomes Contract, Budget, & Renewal Ownership • Understand and communicate key contract terms and pricing structures to schools, • Review and quality-check invoices before delivery; respond to questions with confidence, • Lead regular budget conversations, clearly explaining the financial impact of service and routing decision, • Track contract status, payments, and outstanding items; escalate as needed, • Proactively manage renewal timelines, identify risk signals, and lead renewal conversations Platform Ownership & Operational System Management (TOMS) • Own the accuracy and integrity of 4MATIV’s TOMS platform as the system of record for all transportation services, • Configure and maintain system setup, ensuring all service changes are reflected accurately and on time, • Train and support school staff, driving consistent and effective platform usage Education & Experience • Bachelor's degree in business, marketing, or a related field preferred., • 3+ years of experience in customer success, account management, operations, or service delivery role in a complex environment., • Experience working with schools and/or transportation operations is a plus., • Proficiency in both Microsoft and Google product suites. Core Competencies • Mission Alignment – Motivated by improving outcomes for schools and families and contributing to a meaningful, service-oriented mission, • Ownership & Results Orientation – Takes full ownership of accounts and follows through on issues end-to-end, prioritizing effectively to drive outcomes, • Service Mindset – Maintains professionalism, care, and accountability in all interactions, including challenging situations, • Operational Rigor – Strong attention to detail and ability to manage complex systems, data, and processes, • Strategic Thinking – Anticipates needs, prioritizes what matters most, and drives thoughtful decisions around service design, routing, and account performance, • Interpersonal & Relationship Management Skills – Builds trust with a wide range of stakeholders and leads conversations with clarity and confidence, • Communication – Clear, direct, and responsive across internal teams and school partners, • Adaptability – Comfortable operating in a fast-moving, ambiguous environment Salary Range: $50,000 – $80,000, per year Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Parental leave, • Vision insurance

Job Description Join Zeal Credit Union as a Full-Time Branch Manager for our Dearborn Branch, where your leadership skills will shine in a vibrant, member-focused environment! This onsite opportunity allows you to drive strategy, fostering a culture of collaboration and high performance. Your passion for empowering team members and developing their skills through coaching will directly impact our member experience. At Zeal Credit Union, we value empathy and problem-solving, making it an exciting place for those who thrive on these principles. With a competitive pay structure reflecting your expertise, this role not only offers financial rewards but also the chance to play a pivotal role in our community. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Paid Holidays. Embrace the passion of making a difference in the lives of our members while advancing your career in a forward-thinking organization! What would you do as a Branch Manager? As a Full-Time Branch Manager at Zeal Credit Union in Dearborn, you will be at the helm of our operating branch, where your strategic oversight will play a vital role in developing financial objectives and comprehensive business plans. Your expertise in budget management and fund allocation will ensure optimal resource use while you meticulously monitor all branch activities. By analyzing branch metrics, you will assess performance and identify opportunities for improvement. You will lead and inspire our dedicated staff, providing coaching to help them realize their potential career paths. Your responsibilities also include hiring, training, and scheduling branch personnel while enforcing policies and procedures. This multifaceted role requires strong character and a collaborative spirit, making it an exciting opportunity to drive our mission forward. Requirements for Branch Manager To excel as a Full-Time Branch Manager at Zeal Credit Union, candidates must possess a strong educational background, with a bachelor's degree as a foundational requirement. With 5-7 years of leadership experience, you will demonstrate a proven track record of effective team management and branch profitability. A keen familiarity with industry rules and regulations is essential for navigating the compliance landscape. Your ability to meet sales targets while maintaining high standards of passion and character will set you apart. Excellent organizational skills will be crucial for overseeing multiple branch activities and metrics efficiently. Furthermore, your experience in coaching and developing staff will empower your team to reach their potential and drive overall branch success. This role demands a combination of strategic thinking and collaborative spirit, making it ideal for passionate leaders eager to make an impact. Knowledge and skills required for the position are: • Bachelor's Degree or equivalent, • 5-7 years leadership experience, • Familiarity with industry's rules and regulations, • Ability to meet sales targets and production goals, • Excellent organizational skills, • Results driven and member focused, • Experience with branch profitability, planning, sales goals, coaching and development in a financial institution such as a bank or credit union, • Knowledge and/or training, and compliance with Laws and Regulations pertaining to BSA/AML/OFAC, • Strong interpersonal, communication, organizational, customer service skills and attention to detail.Schedule: (Subject to change), • Monday: 9:00am-6:15pm, • Tuesday: 9:00am-5:15pm, • Wednesday: 9:00am-5:15pm, • Thursday: 9:00am-5:30pm Zeal Credit Union is proud to provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. Job Posted by ApplicantPro

Job DescriptionDescription: Who is Urgo Medical? Are you looking for a company where your work has meaning, where you can make a real impact and learn every day? At Urgo Medical, we believe innovation can transform lives. Our mission: to help patients heal faster and better, through cutting-edge products and innovative digital services. Some wounds are severe, can become chronic, or may become infected, causing pain and isolation. By joining us, you will discover our mission, our foundation, our commitment to local industrialization, and the authentic energy of our teams. At Urgo Medical, we have many strengths: industrial, R&D, commercial... and all of them are essential. If you want to combine passion, impact, and innovation, this position is for you! Position Overview This position is responsible for penetrating the market with specific emphasis on driving sales of Drawtex, Vashe, and Urgo Portfolio. By utilizing solution based and concept selling approaches, the successful candidate will promote directly to the hospital/clinic, long-term care and home health marketplace and across the care continuum. In addition, this position requires a self-motivated individual with high energy and passion to do whatever it takes to meet the clinicians’ needs. A personal and professional history of leadership, execution, and sales results accompanied by excellent communication skills to call on healthcare providers are a must for this role. As a Urgo Medical Account Manager, you will be provided with product and sales training and you will be challenged intellectually and professionally to drive product sales in your territory. You will have uncapped earnings potential. You will work under the guidance of an experienced manager and will have the full support of the corporate management team. Requirements: As an Account Manager, you will be responsible for all sales and support activities within your individual territory. This includes (but is not limited to) sales calls to hospitals and wound centers. Working with a defined sales quota, you will focus on communicating product advantages, features, benefits, clinical value, and innovative solutions to decision-makers within healthcare facilities. In this role, you will also play a vital role in fostering the company’s reputation and image, responsible for selling and promoting products in a highly professional, ethical, and knowledgeable manner and complying with Health Care compliance guidelines. • A personal and professional history of leadership, execution, and sales results accompanied by excellent communication skills to call on healthcare providers are a must for this position., • Set appointments with hospital staff and administrators., • Manage all leads and customers within a defined territory., • Educate customers the benefits of products., • Provide product demonstrations and support., • Communicate between sales, marketing, and support teams to improve customer experience, • Salesforce.com input and maintenance., • Achieve sales targets through efficient and effective sales cycle and territory management., • Maintain sales base while closing new business in both new and existing accounts., • Ensure that all administrative tasks (i.e., training modules, expense reports, sales forecasts, etc.) are completed promptly and accurately., • Build relationships with key stakeholders within accounts., • Develop and execute sales strategies., • Utilize available resources effectively., • Travel within assigned territory is up to 50% and will provide customer-focused service and effectively support business goals. some regional, overnight travel is required., • Responsible for implementing and maintaining the effectiveness of the Quality System., • Ability to clearly, concisely and accurately convey communications., • Ability to form and develop interpersonal, professional relationships; display socially and professionally appropriate behavior., • Ability to work independently and as a team member., • Demonstrated initiative and problem-solving skills; analytical and critical-thinking skills., • Ability and aptitude to use various types of databases and computer software;, • Ability to prioritize; strong organizational and planning skills;, • Bachelor's Degree is required. Preferably with a health science or marketing/business major, • 2+ years of relevant sales experience to develop the competence required to meet the skills and responsibilities of the position with proven track record is a must, • Strong communication skills (verbal and written), presentation skills, demonstrate an ability to quickly learn new information, and excellent sales skills Work Environment • Indoors, in an office environment, with temperature control., • No adverse environmental conditions expected., • 20% domestic travel and travel within assigned territory. Physical Demands Physical: Position generally required sitting 50% of the time and 50% standing / walking. Occasionally requires lifting and carrying equipment and materials weighing 10-20 pounds. Mental effort and verbal skills required to effectively communicate and to relate potential problems or opportunities to appropriate personnel or customers. Requires ability to demonstrate full understanding and application of all Urgo Advanced Medical North America products. Requires set up and operation of audiovisual equipment such as laptop and iPad-based presentations, digital projection e.g. In-Focus equipment etc. Audible/Visual Demands: Requires ability to hear and speak, or equivalent communication ability for effectively conversing with co-workers, managers, customers, etc. in person and via telephone or video conference. Benefits • Health Insurance, • Dental Insurance, • Vision Insurance, • Company-paid and voluntary life Insurance, • Company-paid disability insurance and benefits, • EAP, • 401(k) with company match, • Paid time off, • Paid family leave Salary Description $80,000 - $100,000 annually, commission eligible

Job Description JOB TITLE: Career Coach DIVISION: Adult Services DEPARTMENT: Detroit at Work Career Center LOCATION: 9301 Michigan Avenue, Detroit, MI 48210 REPORTS TO: Lead Career Coach FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION: Full-Time Regular APPROVED DATE: 3/3/2026 JOB SUMMARY: Assesses Detroit At Work Career Center customer’s career readiness and provides career coaching services. ESSENTIAL DUTIES & RESPONSIBILITIES: • Interviews customer to assess service needs; reviews applicant’s application and other documentation to assess possible barriers to be addressed., • Jointly with the customer, develops a Career Plan (individual employment plan or individual strategy service) that identifies customer interests, goals, needs, and placement strategy., • Assesses customer’s career and job readiness and recommends strategies to enhance their marketability including referrals to training and/or workshops., • Assists with the administration of career and job readiness assessment instruments., • Identifies problem areas and service gaps and assures implementation of Career Plan; identifies and prepares reports to supervisor on areas identified as barriers to services for customers and prepares a plan of action., • Provides counseling, intervention and comprehensive supportive services to address observed barriers that may reduce the participant’s chances of successfully completing the program; makes referrals as needed., • Ensures customers are connected with available job placement services. Works closely with Talent Sourcing Specialist to ensure successful outcomes for customers., • Maintain case reporting in MIS systems and customer’s files including all program activities, attendance records, progress reports and other information as required by SERCO and the program funding source., • Re-engages customers requiring additional employment and career coaching services as applicable. Documents efforts and outcomes., • Maintains knowledge of current labor market and occupational trends., • Makes recommendations to management on policy and procedures changes., • Attends meetings as required by SERCO, the training institution and/or other agencies to address participant concerns as needed., • Conducts home visits or meets with participants in public setting as necessary., • Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: None JOB QUALIFICATIONS: • Experience in career planning, placement, employment, training, or a related field preferred., • Graduation from an accredited four-year college or university., • Knowledge of education, training and community resources; of career coaching principles, objectives, standards, and methods; and of program policies and procedures., • Ability and desire to work with a diverse population of customers with varying needs., • Ability to communicate effectively; to assess customer needs; and to assist with case management activities., • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint and Access)., • Bilingual language skills preferred., • Must possess and provide a valid Michigan Driver's License. Must be willing to work a flexible schedule and have access to reliable transportation. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job DescriptionBenefits/Perks • Competitive Compensation, • Flexible Scheduling, • Provide support for our corporate customers’ network devices and servers, • Install, configure, and upgrade new hardware and applications, • Assess security risks and implement best practices, • Monitor network performance, • Maintain technology procedures and documentationQualifications, • A bachelor’s degree in Computer Science or a related field is preferred, • Previous experience as a Network Administrator is preferred, • Experience with network management, • Understanding of server infrastructure and management, • Knowledge of backup software and methods, • Juniper, Cisco, CWNA or BCNE training, • Understanding of data privacy and security, • Strong troubleshooting and analytical skills, • Ability to work well as part of a team, • Strong written and verbal communication skills, • Understanding of data privacy and security