Customer service management jobs in Grand Rapids, Michigan - Page 10Create job alerts

Job DescriptionDescription: Foot and Ankle Specialists of West Michigan is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, as our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation. LOCATION: This position is based in our East Paris office as the Medical Assistant travels daily to the office where the physician sees patients; local travel may be required to other locations within your assigned geographic region. REPORTS TO: Practice Operations Manager POSITION SUMMARY We are looking for a Part-time Medical Assistant to work alongside the physician and assist with patient care. This includes taking basic vital signs, preparing the room, verifying patient information, assisting with in-office procedures, and scheduling the patient’s next appointment. The Medical Assistant will also help manage the patient's schedule and assist with office duties. DUTIES AND RESPONSIBILITIES • Interview patients to gather medical history and update medical records, • Gather basic vital signs, including temperature, blood pressure, height, weight, and pulse, • Prepare treatment rooms and patients for exam, • Sterilize instruments and set up in-office procedure trays, • Manage medical supplies and materials and work with their operational leader to order necessary inventory, • Take x-rays, • Perform administrative tasks and become cross-trained on front desk responsibilities to provide support when needed., • Other duties are to support the physician and team with patient care activities. Requirements: QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS • High school diploma or GED required, higher or continuing education a plus., • Medical Assistant certification with 2 years in a healthcare position preferred., • Basic knowledge of computers and office equipment, • Possess good communication and strong customer service skills, • Self-directed and willing to take initiative, • Patient-focused, • Proven ability to prioritize and organize, • Committed to continuous performance improvement BENEFITS: • Medical, Dental, and Vision Plans, • HSA with Employer Contribution, • FSA, • Generous PTO Program, • 401k with a 3% Match, • Employee Assistance Program, • Life and AD&D Insurance This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities required by the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. • While performing the duties of this job, the employee is regularly required to stand, sit, stoop, crouch, or kneel; use hands; and talk or hear, • Specific vision abilities required by this job include close vision, distance vision and, depth perception Qualified individuals with disabilities may request reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.

Job Description The Rapid is looking for a full-time Customer Experience Specialist to join our team! The Customer Experience Specialist plays a vital role in supporting The Rapid's mission by serving as a welcoming and knowledgeable point of contact for our customers and community. As a public transportation organization headquartered in Grand Rapids, Michigan, The Rapid provides safe, reliable, and accessible transit services throughout Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming. In this customer-facing role, you will help ensure positive rider experiences by delivering accurate information, assisting with fare media sales, supporting trip planning, and responding to customer inquiries, compliments, and concerns with professionalism and care. If you are ready for a career where every day you are making a positive impact on our community, then it is time you explored The Rapid! Position Summary: The Customer Experience Specialist is responsible for providing positive, empathetic, and professional service to all customers while accurately processing fare media sales and handling cash and electronic transactions with precision. This role ensures the proper management of cash balances, reconciliation of sales, and monitoring of online orders while maintaining compliance with finance procedures. The Customer Experience Specialist delivers timely and accurate information about transit services, assists customers with trip planning, and produces identification cards for ADA and reduced fare-eligible passengers. Serving as one of the points of contact for compliments, complaints, and service requests, the position plays a critical role in supporting customer satisfaction and operational excellence. This role requires strong communication skills, attention to detail, a high level of responsibility and reliability, and the ability to build and maintain effective working relationships across all levels of the organization. What will you be doing in this role: • Provides a positive, empathetic, and professional service to all customers., • Accurately sells fare media (transit passes and tickets), handles cash and electronic transactions with precision, maintains a proper balance of cash and fare media throughout each shift, and reconciled all sales at the end of the day., • Monitors online sales, prepares bulk ticket orders and completes all required paperwork accurately. Works with the Finance Department as needed to ensure compliance and accuracy., • Delivers clear, timely, and accurate information to customers regarding services, operations, and fare options., • Serves as the telephonic and real time contact for customers compliments, complaints, and requests for service, ensuring issues are documented and escalated to the appropriate person or department for timely resolution., • Provides wayfinding information regarding routes, schedules, and trip planning for customers., • Produces identification cards for ADA and reduced fare-eligible passengers., • Establishes and maintains effective working relationships with coworkers, leadership, and staff across all levels of the organization., • High School Diploma, or GED, PLUS;, • Two years of experience providing in-person customer service and performing currency transactions using computers and other related equipment and programs., • Basic computer skills including Microsoft Office. Ability to learn systems as required., • Ability to deliver exceptional customer service with a positive, empathetic and professional attitude at all times. Works with a sense of urgency and delivers expedient customer service., • Excellent oral communications skills, strong interpersonal skills, demonstrating tact and diplomacy., • Ability to deal with frustrated customers, remaining composed in tone and temperament., • Strong cash handling skills, including accurately processing transactions, maintaining balanced cash drawers, and reconciling daily sales., • Effective verbal and written communication skills to provide clear and accurate information to customers and coworkers., • Strong organizational and problem-solving skills for assisting customers with trip planning and special programs such as ADA and reduced fare eligibility., • Ability to work independently and manage time effectively while maintaining a customer-first mindset., • Proficiency in establishing and maintaining positive working relationships across all levels of the organization., • Flexibility to adapt to changing needs and perform a variety of tasks while maintaining a high standard of service., • Demonstrate reliability by consistently reporting to work on time, meeting deadlines, and maintaining dependable performance with minimal supervision., • Takes personal responsibility for the accuracy and quality of work performed, ensuring tasks are completed thoroughly and on time. Employee must occasionally lift or move up to 25 pounds for movement of boxes, files or other items. May also include frequent bending, stooping, squatting, pushing and pulling. Employee is required to perform job duties in accordance with existing health and safety procedures and policies. While performing the duties of this job, the employee is regularly required to sit for extended periods. The employee is frequently required to walk and stand. Use of hands and arms is necessary to reach or use various tools or objects. Specific vision abilities required by this job include close vision and ability to adjust focus. Here's what you can look forward to as a valued member of our team: • Hourly rate: $18.92, • Health Insurance - We offer three medical plan options through Priority Health for you, your spouse, and/or children. A Health Savings Account with an employer contribution and match is available with our High Deductible Health Plan!, • Dental Insurance - The Rapid offers two dental options through BCBSM, including orthodontic coverage., • Vision Insurance - Is offered through the VSP network., • Retirement Contribution - You are eligible to participate in a 457 Retirement Saving plan on your first day. We offer a 10% employer contribution!, • Life Insurance and Short-Term Disability - life insurance and short and long-term disability insurance are provided by The Rapid., • Wellbeing and Fitness - We provide an employee assistance program. You can enjoy our onsite fitness center and gym membership reimbursement., • Explore your community - Your employee badge is your ticket (and your eligible dependents) to riding The Rapid for FREE!

Job Description Are you ready to take the next step in your professional journey? At Prosper Sales & Consulting, Inc., we believe success is built on more than just sales numbers; it’s about people, teamwork, and building a brand that customers can trust. We partner with some of the most recognized names in the telecommunications industry and deliver customer experiences that set the standard for the market. We are now hiring a full-time Brand Representative with a Monday-Friday schedule. This role is ideal for individuals who want career stability, hands-on mentorship, and long-term growth in a professional setting. What You’ll Do: • Represent nationally recognized telecommunications services with professionalism and enthusiasm., • Build strong customer connections through in-person interactions in retail settings and promotional events., • Deliver product knowledge in a clear and engaging way, ensuring customers fully understand their options., • Identify customer needs and customize solutions to provide real value., • Collaborate with a supportive sales and marketing team to execute campaigns that drive both revenue and brand recognition., • Individuals with a background in sales, retail, customer service, restaurant, or hospitality who are looking to take on a career-focused role., • Candidates who enjoy building genuine relationships with customers., • Professionals who want weekdays dedicated to work and evenings/weekends free., • Career Advancement - We promote from within and provide a clear path into leadership and management roles., • Training & Mentorship - Paid training and daily coaching sessions to help you succeed., • Benefits - Monthly health and wellness reimbursement, paid travel opportunities, and a team culture that celebrates your achievements.

Job Description Pharmaceutical Sales Representative - Primary Care & Specialty (Entry level or Experienced) When you become one of our professional Pharmaceutical Sales Representatives you will act as a lead point of contact for account management activities within your physician accounts. The position is responsible for obtaining and managing profitable business for our product’s by building strong professional relationships based on service, product knowledge, integrity and trust within the accounts. Each Pharmaceutical Sales Rep will develop, manage and execute account business plans that deliver results consistently. Responsibilities for each Pharmaceutical Sales Representative team member: • Coordinate sales and promotion of pharmaceutical / healthcare products within your local territory., • Drive pull-through on existing patients and build awareness of product portfolio with each physician., • Build strategic customer relationships at general practices, hospitals, and specialty clinics to foster a long-term professional relationship based on service, product knowledge, integrity and trust, and favorably position for future product launches., • Develop strategies, tactics, marketing initiatives, and sales programs as applicable to scope., • Plan and organize sales calls in the territory for effective use of time and economic considerations to optimize performance goals within each account., • Maintain knowledge of product/service, market/industry trends, regulatory changes, competitors, and customers and communicate to management in real-time., • Complete all industry pharmaceutical sales training plus maintain CME education to keep up to date on innovative products to successful detail physicians., • Review and analyze contracted product performance within accounts and take and/or evolve actions as appropriate (monitor contracts, plan execution, value, volume growth, market share, etc.), • Develop a strong alliance with the Pharmaceutical Sales Representative team to ensure the appropriate level of cross-functional support and communication to develop and execute effective pull-through strategies. Minimum Requirements for the Pharmaceutical Sales Rep opportunity: • Sales abilities with inter-personal skills, knowledge of account management and/or sales experience., • This position will be field based and will require a valid drivers license., • Computer literacy (i.e., Word, Excel, and PowerPoint) is a must., • Must have the ability to differentiate yourself in the marketplace., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity) As an equal opportunity employer we will consider all qualified pharmaceutical sales rep applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

Job DescriptionDescription: For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation. LOCATION: This position is based in our East Paris office as the Medical Assistant travels daily to the office where the physician sees patients; local travel may be required to other locations within your assigned geographic region. REPORTS TO: Practice Operations Manager POSITION SUMMARY We are looking for a Medical Assistant to work alongside the physician and assist with patient care. This includes taking basic vital signs, preparing the room, verifying patient information, assisting with in-office procedures, and scheduling the patient’s next appointment. The Medical Assistant will also help manage the patient's schedule and assist with office duties. DUTIES AND RESPONSIBILITIES • Interview patients to gather medical history and update medical records, • Gather basic vital signs, including temperature, blood pressure, height, weight, and pulse, • Prepare treatment rooms and patients for exam, • Sterilize instruments and set up in-office procedure trays, • Manage medical supplies and materials and work with their operational leader to order necessary inventory, • Take x-rays, • Perform administrative tasks and become cross-trained on front desk responsibilities to provide support when needed. QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS • Basic knowledge of computers and office equipment, • Possess good communication and strong customer service skills, • Solid work ethic, • Self-directed and willing to take initiative, • Team-oriented and willing to roll up sleeves and pitch in with staff and doctors to solve problems, • Participates in a fact-based, “no blame” culture, • Patient-focused, • Proven ability to prioritize and organize, • Committed to continuous performance improvement, • Capability to adapt quickly and thrive in a fast-paced environment TRAVEL: Local travel may be required to locations within your assigned geographic region. This role will be assigned to cover a geographic area; however, you may be required to occasionally travel outside of your assigned regional area to support the other regional coverage needs of the organization. The role must have reliable transportation and be able to travel from site to site, as assigned. BENEFITS: • Medical, Dental, and Vision Plans, • HSA with Employer Contribution, • FSA, • Generous PTO Program, • 401k with a 3% Match, • Employee Assistance Program, • Life and AD&D Insurance, • High school diploma or GED required, higher or continuing education a plus., • While performing the duties of this job, the employee is regularly required to stand, sit, stoop, crouch, or kneel; use hands; and talk or hear, • Specific vision abilities required by this job include close vision, distance vision and, depth perception

Job Description About the Company MVP Sports Clubs is a sports facility development and management company with 5 facilities operating in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about exercise and sharing this with our communities! Why MVP Sports Clubs At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork! We believe in creating a welcoming, engaging, and fun environment for employees. To foster this type of environment, we provide employees with a full range of benefits. • Our part-time employees have athletic club access for team member and any spouses and dependents, discounts on memberships for additional family members, member rates for participation in services/programs and a 25% off retail, food, and beverage discount. The Member Services Team Member is responsible for providing a large, diversified clientele with outstanding customer service by performing day-to-day concessions operations. The team member is primarily responsible for delivering exceptional customer service to members and guests using the club and concessions area. This position is part of the Member Service Department and reports to the Member Services Manager. Responsibilities • Prepare quality food items by adhering to MVP and Health Department codes., • Maintain a clean and professional food preparation area., • Provide superior customer service in timely, professional, and courteous manner., • Attend and participate in regular Service Game training sessions as directed by supervisor., • Maintain a neat and professional appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge., • Perform any point-of-sale procedures with CSI Software. Responsible for contents of cash drawer during a specified shift., • Perform all job functions at an exceptional level while adhering to areas of accountability., • Communicate members’ concerns, comments, and questions to appropriate Manager., • High school diploma or equivalent or relevant work experience., • First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs in-house training to obtain this., • Minimum 6 months prior customer service experience in high volume service industry., • Experience with food preparation., • Excellent verbal and personal communication skills., • Excellent organizational skills., • Must be able to work weekends, and holidays when needed., • Ability to stand 95% of the shift and lift weighted objects up to 40 lbs., • Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; lift/lower, push, pull and carry up to 40 pounds; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; see, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

Job Description Job description: Nurse Case Manager In partnership with Corewell Health, OakMed West is the Grand Rapids Michigan division of AmeriCare Medical, providing integrated home health service to hospitals, insurance companies and private homes throughout Michigan. AmeriCare is the parent company of AmeriStaff Nursing Services, Sun Medical Equipment and Supplies, RxIV Pharmacy and QCN Home Health Care, marketing and delivering a complete and unprecedented home health care service solution. We are in search of a full-time Nurse Case Manager in the Grand Rapids area. Candidates will be an RN and have a strong understanding of the patient discharge to homecare process. Knowledge of benefits derived from Workers’ Compensation and the Michigan auto no-fault laws, as it related to injured patients, is a plus. Case Manager RN's with home care companies would be ideal! This is a Monday - Friday position - get the balance back into your work-life balance! Qualified candidates will have exceptional organizational, marketing, communication and computer skills, and have the ability to pay attention to the details while providing top notch patient advocacy services. This position provides an excellent salary commensurate with experience. Benefits to include: • HSA Medical/RX Plan, • Generous employer contribution to Health Savings Account, • Dental, • Vision, • Life/AD&D (company-paid), • Voluntary Life Insurance (employee and family, employee paid), • Long Term Disability (company-paid), • Voluntary Short Term Disability (employee), • Profit-Sharing Retirement Plan (company funded), • Paid Time Off, • Bonuses, • Employee Discount, • Assist care management team in transitioning from hospital system to home care by daily review of hospital census, nurture existing customer relationship building and identifying correctly registered workers’ compensation and auto MVA patients in order to promote and secure growth of the joint venture programs within Corewell’s hospital campuses, • Serve as an advocate and educate hospital staff, case managers, patients and families regarding the company's lines of services and products and on the general benefits of post- acute care utilizing available benefits, • Become a partnership manager by establishing and maintaining personal relationships with hospital managers and serve as the primary point of contact., • Review Michigan no fault benefits with patient/families to ensure understanding of their auto policy, answer inquiries to expedite services, assist patients/families with auto claims process and filing, as well as proactively resolve problems, • Secure and deliver documents, physician orders, demographics, pre-admission, UD10 crash reports, insurance assessments, and assigned claims application to ensure that adequate documentation and signatures are received to provide care and to ensure reimbursement of services, • Create a marketing plan by assessing needs, conducting market research on competitors, identifying opportunities for expansion, then develop, present and execute the program strategies to increase market share and meet company goals, • Use quantitative techniques to record and report daily activity, as well as produce monthly and quarterly reports, identifying trends and overall utilization of the program, • Work closely with the DON, ADON, nursing staff and intake department to ensure admission, addressing special circumstances or needs pertinent to the delivery of care to the patient while fostering team work and process improvement throughout the process, • Participate in trauma rounds weekly, perform presentations and coordinate special events to enhance our visibility within the hospital, generate new relationships and provide post- acute solutions, • Exhibit an in-depth understanding of the post-acute processes, healthcare and the home care and private duty industry, especially regarding how the auto insurance and workers’ compensation reimbursement programs relate to the opportunities in the home care and private duty marketplace, • Continually attend training sessions, conferences and trade shows to increase company availability as well as personal knowledge on post-acute care practices, trends and developments, • Current Michigan RN in good standing, • Minimum 3-5 years of home health care or related health care, marketing , liaison, or case management experience along with a proven track record of meeting established sales and budget goals, • Bachelor's degree in marketing, business, nursing or health management required, • Proven ability to lead, teach and train others in post-acute options as well as generate leads, obtain qualified referrals, manage a territory, and maintain and build relationships with new and existing customers within the hospital system, • Exceptional verbal and written communications, strong business acumen and interpersonal skills, • Proficiency with Microsoft Office and other platforms such as Outlook, Allscripts and Epic, • Local travel required, must have a valid driver's license, reliable transportation, and auto insurance, • This position requires both time in the office and visits to local hospitals., • Hours are 8:30 - 5:00, Monday - Friday, • No relocation provided #INTMONTHLY

Job Description Position Summary The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager, Regional Ops Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities May include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job, • 1 – 3 years of progressive sales experience High School diploma or GED equivalent, some college preferred People Management No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Join our dynamic sales team and capitalize on your sales skills! We are seeking a motivated and results-oriented Sales Representative to partner with assigned customers to ensure they have the right products at the right time and placement, expand our network of retail accounts, and drive growth. This is an excellent opportunity for an entrepreneurial-minded individual to maximize their earning potential through uncapped commissions and monthly bonuses. The Sales Representative will play a key role in account management, sales growth, and ensuring customer satisfaction. Responsibilities: • Partner with customers to understand their needs, order products, manage accounts, and grow sales by securing new accounts, increasing distribution, and promoting products., • Ensure effective product presentation by displaying products, managing merchandising, building displays, and maintaining a neat and orderly appearance of products., • Conduct regular store visits to prospect, sell, manage marketing materials, rotate stock, remove out-of-code product, hang shelf tags, and implement promotional programs., • Provide excellent customer service by addressing customer needs, answering calls, processing orders, managing returns/credits, and providing product/delivery notifications., • 2+ years of sales experience in a related industry (e.g., food, beverage, retail)., • Strong sales, communication, and customer service skills., • Proven ability to build relationships and work independently., • Valid driver's license and auto insurance that meet company requirements., • Excellent customer service, communication, time management, and attention to detail skills., • Basic math abilities., • Daily travel and access to a vehicle are required., • Ability to get in and out of a car multiple times per day, and drive safely in various conditions., • Ability to set up displays, fixtures, shelving, and products., • Able to tolerate exposure to store and warehouse conditions, including temperature variations, dust, and dirt., • Earn uncapped commissions for wholesale purchase orders., • This is a 1099 Independent Contractor position., • Work from home.

Job DescriptionPosition Overview: The Assistant Manager (AM) is responsible for supporting the General Manager in the management of the entire stores operations. The AM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The AM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience that supports our vision. Principal Duties: • Supervise the day-to-day task assignments and performance for all management and associates., • Ensure a pleasant dining experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers., • Manage all matters relating to associates and the team - recruiting, hiring, training, coaching, associate engagement, and performance management., • Ensure compliance with corporate training programs., • Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures, and practices., • Analyze results and trends and prepare action plans to leverage the stores strengths and address areas of opportunity. Ensure the execution of all action plans., • Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.Management-Essential Duties:, • Supervise the day-to-day task assignment and manage the performance of Customer Service Associates. This includes recruiting, hiring, training, coaching, managing performance, and administering progressive discipline., • Oversee the completion of duties by hourly store management associates., • Ensure proper training and training compliance of all hourly associates., • Oversee cash management procedures. Monitor and analyze reports relating to Loss Prevention and report trends to the General Manager., • Ensure accurate stock levels by performing precise cycle counts and monitoring the ordering of products and supplies with a computer and/or handheld device. Review the results on the stores computer and/or handheld device and make the necessary changes. Prepare action plans to address off-standard items., • Control inventory level by checking in all external vendors (by using a handheld device) and ensuring the delivery is accurate., • Ensure execution of established security, quality, and store operations policies, procedures, and practices listed in training materials and other publications., • Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues., • Value store associates through celebration and recognition., • Ensure the 24/7 execution of all customer service programs and processes., • Communicate with the store manager regarding customer service issues and concerns., • Ensure a pleasant dining experience for all customers, respond to customer complaints or inquiries, and solicit customer feedback and input.Benefits:, • Competitive Pay, • Quarterly Bonus Package if performance metrics are met, • Health Insurance, • 401K, • Paid Vacation, • Real Advancement Opportunities

Job DescriptionJob Title: Bookkeeper Job Category: Support Department: Business Services Location: Main Office – Grand Rapids Team: TB1 Reports to: Business Services Manager Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with consumers by phone and route incoming calls to the appropriate department(s). Process all steps of payment posting, including verification of application and balancing through a final audit for all payments posted. Close accounts from the proprietary system once verified and no longer active. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Answer incoming general calls and disseminate them accordingly., • Analyze accounts and post general payments., • Close accounts., • Accounts Payable, • Process payment plan requests. GENERAL RESPONSIBILITIES AND FUNCTIONS: • Ensure security, integrity, compliance, and confidentiality of data., • Ensure that all tasks meet compliance standards., • Follow procedures and training to maximize accuracy and efficiency., • Be a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals., • Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences., • Report and coordinate primarily with Team Leads and Business Services Manager regarding work-related product., • Provide suggestions for changes and improvement., • All other duties as assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS: • High School Diploma or Equivalent, • Accounting Skills, • Proficient in Relevant Computer Applications and Incoming and Outgoing Phone Contacts, • Proven Track Record for Efficiency Completing Required Work Product Consistently, • Demonstrated Longevity, Loyalty, and Ownership of Position and Responsibilities, • Attention to Detail and Goal Oriented, • Commitment to Excellent Customer Service, • Excellent Written and Verbal Communication Abilities, • Ability to Prioritize and Manage Multiple Responsibilities, • Communication Skills, • Higher-Level Thinking Skills, • Reliable and Consistent Attendance, • Adaptability, • Tenacious Work Ethic, • Fast Paced and Accurate Work Product, • Stress Tolerance, • High Energy Level, • Teamwork and Collaboration, • Integrity, • Initiative, • High Level of Accuracy, • Judgment and Problem Solving PREFERRED SKILLS: • 1-2 Years Bookkeeping/Accounting Experience, • Related Knowledge of Legal Principles and Methods Last Updated By: HR Assistant Date/Time: 12/26/2024 1:15 P.M. Monday - Friday 8a-4:30p 40 Hours per week

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off Kaats Culligan | Grand Rapids, MI Kaats Culligan is seeking a dynamic, results-driven General Manager to lead our Grand Rapids, Michigan operation. This is a senior leadership role responsible for driving business growth, operational excellence, and an outstanding customer experience while developing a high-performing team. About Culligan Culligan is a global leader in water treatment solutions, delivering innovative products and exceptional service to residential, commercial, and industrial customers through its independently-owned dealerships. Kaats Culligan is a family-owned company that drives towards success that impacts our customers but also provides a quality culture for team members to be a part of. With a legacy of trust and quality, we are committed to improving lives through better water. Position Overview The General Manager will oversee all aspects of the local business, including sales, service, operations, finance, and team leadership. This role requires a hands-on leader who can balance strategic planning with day-to-day execution. Key Responsibilities • Lead and manage all aspects of branch operations, including sales, service, delivery, and administration, • Drive revenue growth, profitability, and increase market share, • Develop, coach, and inspire a high-performing leadership and team, • Ensure exceptional customer satisfaction and retention, • Manage budgets, forecasts, and financial performance against goals, • Implement company strategies, policies, and operational best practices, • Monitor KPIs and use data to make informed business decisions, • Ensure compliance with safety, regulatory, and company standards, • Build strong relationships within the local community and business partnersQualifications, • Bachelors degree in Business, Management, or a related field (preferred), • 5+ years of senior management or general management experience, • Proven P&L ownership and financial acumen, • Strong leadership, communication, and team development skills, • Experience in service-based, route-based, or consumer products businesses preferred, • Ability to drive change, solve problems, and execute strategically, • Valid drivers license and ability to work in a fast-paced environmentWhat We Offer, • Competitive salary, • Comprehensive benefits package (medical, dental, vision, 401(k), etc.), • Paid time off and holidays, • Career growth opportunities, • Support at all levels throughout the company, • A chance to make a meaningful impact in the community

Job Description Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Job Summary: The National Project Manager is responsible for the end-to-end execution of complex, multi-site projects across Mersino’s national footprint, including dewatering, bypass pumping, trenching, and power generation initiatives. This role requires extensive travel (75–100%) and a strong field presence to ensure operational excellence, safety compliance, and customer satisfaction across diverse job sites. This individual serves as the primary operational leader on assigned projects, overseeing planning, resource allocation, execution, and financial performance. The National Project Manager must operate with a high level of autonomy while collaborating cross-functionally with branch leadership, sales, engineering, and field teams to deliver projects on time, within budget, and without incident. Typical Duties and Responsibilities: • Project Execution & Field Leadership Lead and manage national, multi-location projects from mobilization through closeout * Maintain a consistent on-site presence to ensure proper execution, safety compliance, and alignment with project specifications * Coordinate and deploy personnel, equipment, and materials across multiple regions * Partner with Crew Leaders and field teams to resolve operational challenges and optimize performance • Customer & Stakeholder Management Serve as the primary point of contact for customers, contractors, and project stakeholders * Build and maintain strong client relationships, ensuring high levels of customer satisfaction * Participate in progress meetings, issue resolution discussions, and executive-level updates as needed • Financial & Operational Oversight Manage project budgets, forecasting, and cost controls to ensure profitability and financial accuracy * Oversee inventory allocation and utilization within internal systems (MDI) to ensure proper billing * Identify opportunities to expand scope, upsell services, and drive incremental revenue • Documentation & Compliance Ensure all contracts, documentation, and project records are accurate, complete, and compliant prior to and during execution * Maintain timely and accurate reporting, including daily field reports and project updates * Enforce adherence to all OSHA, environmental, and company safety standards in partnership with the Safety Department • Cross-Functional Collaboration Work closely with Sales, Estimating, Engineering, and Branch Leadership to support project planning and execution * Contribute to bidding, estimating, and proposal development for complex projects * Support collections and project closeout processes to ensure full lifecycle accountability • Travel & Flexibility Travel 75–100% nationally to support active projects, including extended time on-site as required * Maintain flexibility to respond to emergency response projects and time-sensitive deployments Qualifications: • Bachelor’s degree in construction management, construction engineering or related field, or an equivalent amount of experience in construction project management, • Knowledge and understanding of budgets, cost accounting, estimating, bidding procedures, and contract documents, • Knowledge of OSHA and safety regulations, • Supervisory experience in managing multiple teams, • Skills in workflow analysis and management, • Excellent written and verbal communication and documentation skills, • Excellent leadership and problem-solving skills, • Ability to read schematics, blueprints and/or technical manuals, • Ability to work effectively with others, • Ability to multi-task in a changing environment, • Ability to work a flexible schedule to meet job requirements, • Ability to work under pressure to meet deadlines, • Strong time management and organizational skills Mersino is an Equal Opportunity Employer/Veterans/Disabled

Job Description Meals on Wheels Home Delivered Meals Program Manager About Us At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We do this by offering a range of programs — including home‑delivered meals, community dining sites, and senior pantry — that help seniors live independently, stay connected and thrive in their own homes. Meals on Wheels delivers more than just food, we deliver kindness, companionship and hope — ensuring that no senior is hungry or forgotten. Our core values shape how we work, how we treat others, and how we support our community. They are: • Treat People Well. We work hard to create a respectful environment where kindness, inclusivity and understanding are paramount., • Do the Right Thing. We own our mistakes and follow through on our commitments., • Be a Team Player. We listen, we pitch in and we are always thinking beyond our immediate team., • Aim for Excellence. We innovate often, we stay curious and learn from our mistakes. About this role: Want to help fight hunger in Western Michigan? Do you enjoy building meaningful connections with older adults and supporting their independence? As a Program Manager at Meals on Wheels Western Michigan, you will play a key management role in supporting our mission of delivering nourishment, connection, and compassionate service to our clients. Reporting to the Director of Operations, you will oversee all aspects of the Client Service Department, including but not limited to client intake, assessments, and ensuring exceptional customer service. You will provide strategic direction while planning, coordinating, and guiding departmental operations and staff. Leading by example, you will help cultivate a positive, collaborative, and mission‑driven work environment as you contribute to a vibrant and fast‑paced organization dedicated to serving the community. In this role you will: • First and foremost, align with our mission and values as an organization, • Develops and executes program evaluation and outcomes measurement to evaluate program effectiveness, client/customer satisfaction and cost effectiveness/profitability., • Develops and executes standard operating procedures and standards of work safety, quality, cleanliness, and productivity, • Ensures HIPAA compliance within department, • Collaborates with the Registered Dietitian to identify at risk clients for nutrition interventions., • Oversees hiring, scheduling, training, coaching, evaluation and progressive discipline for department staff., • Participates in menu development as appropriate to ensure stakeholder voices are heard. What you’ll Bring: • Demonstrates strong proficiency with computer systems and digital tools, with the ability to quickly learn new platforms and technology., • Proven leadership experience with a track record of successfully managing, mentoring, and motivating a team., • Exceptional communication skills, both written and verbal, with the ability to engage effectively with clients, team members, and community partners., • Highly detail-oriented, with strong organizational skills and a commitment to accuracy and quality., • Working knowledge of social services systems and community-based resources, with an understanding of the populations served., • Valid driver’s license and reliable transportation required, with the ability to travel throughout the designated service area. What’s In it for you: We don’t do fine print and mystery perks. Here’s what we offer and what you can count on: • Work life balance that includes consistent DAY shifts, • Impact on our community and incredible team members, • Competitive compensation, • Comprehensive health, dental and vision insurance eligible day one (1) of employment, • Company match for both HSA and 401(k) dollars – eligible to participate immediately!, • Life insurance, short and long-term disability, Health Savings and Flexible Dependent Care Spending Account options, • PTO to rest and recharge along with paid holidays, • Employee Assistance Program to provide you and your household members with free, confidential support.

Job DescriptionSalary: Were looking for a High-Velocity Product Engineer with 2+ years of hands-on logistics experience who can independently design, build, and ship software products. This role is for someone who understands how logistics actually worksand can turn that understanding into tools people rely on. We are looking for an individual who likes to move fast, drive innovation, and bring clarity to ambiguity. You will own problems from concept through production, often with minimal direction. The Ally Logistics team is committed to hustling each day, because#HUSTLEmeans something more here. Our mission as a company is To Move Freight, Better.This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth.Click here to learn more about what its like to work at Ally Logistics. The Role Your primary project will be supporting the end-to-end advancement of our proprietary shipper TMS for Allys customers. You will leverage tools such as Replit, Cursor, and Claude to ship new functions and features. Our focus will be to make a frictionless shipper experience with emphasis on UI/UX and strong integrations. This role is a hybrid of product management and engineering. You will get to define what the new age of software development looks like alongside Allys CEO. KEY ATTRIBUTES FOR SUCCESS: • HUMBLE: Confidence is key, but so is humility. Our#HUSTLE valuessay it all., • HUNGRY: A healthy sense of competition is a necessity here. Were seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth., • SMART: Were looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them. KEY RESPONSIBILITIES: • Design, build, and ship high-velocity features for Allys proprietary shipper TMS, with a focus on usability, performance, and reliability, • Translate real-world logistics workflows into intuitive, scalable software that customers rely on daily, • Act as both product manager and engineeridentifying opportunities, defining requirements, and executing without waiting for perfect direction, • Leverage modern development tools (Replit, Cursor, Claude, and similar) to rapidly prototype, test, and release new functionality, • Collaborate directly with the CEO and internal stakeholders to shape product strategy and define the future of software development at Ally, • Drive UI/UX decisions to create a frictionless shipper experience across web-based tools and integrations, • Build and maintain strong integrations with internal systems, carriers, and third-party logistics tools, • Make pragmatic technical decisions that balance speed, quality, and long-term scalability, • Monitor production systems, identify issues, and proactively improve stability and performance, • Continuously iterate based on customer feedback, operational insights, and business priorities, • Bring clarity to ambiguity by breaking down complex problems into actionable solutions and shipping quickly BENEFITS & PERKS: • Health / Dental / Vision Insurance Plans, • 401K Plan with Employer Match, • Life Insurance Plan (100% employer paid), • PTO Plan (3 weeks PTO for new employees, grows with tenure), • 6 paid holidays, • Paid Parental Leave, • Free professional coaching through Boon Health, • Baby-feeding support and on-site Lounge through Pumpspotting, • Comprehensive training program, • Commitment to defend employees who have signed predatory non-competes (Learn more here), • Ongoing, in-house professional development, • In-office gym complete with strength and cardio equipment as well as Peloton bikes, • On-site snack machine, • On-site golf simulator QUALIFICATIONS: A successful candidate must possess the following traits/skills: • 2+ years of experience in logistics, such as:, • Freight brokerage, • 3PL / 4PL, • Carrier operations, • Transportation management systems (TMS), • Dispatch, compliance, or ops roles, • Proven ability to build and ship full-stack applications using Replit or other vibe coding platforms, • Experience owning projects independently with minimal oversight, • Strong understanding of how logistics workflows actually operate, • Ability to work both independently and as part of a team, • Ability to work a minimum of 40 hours a week, • Experience managing business priorities and the intersection of the business and its technology Who Thrives in This Role • Self-led, independent builders, • Engineers with strong product intuition, • People who prefer shipping over debating, • Those comfortable making decisions and learning as they go Why Join Us • High autonomy and ownership, • Direct impact on real logistics operations, • Fast feedback loops, • Opportunity to shape how software is built inside a logistics company ADDITIONAL INFO: • This is NOT a remote position., • A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!, • Signing a non-compete agreement isNOT a prerequisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement. ACCOLADES & INDUSTRY AFFILIATIONS: • One of the Inc. 5000 fastest-growing companies four years running, • One of West Michigans Best and Brightest Employers, • Member of Women in Transportation EQUAL OPPORTUNITY STATEMENT: Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.

Job Description At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Join Our Team Today! Elevate your hospitality career with an exciting opportunity at the Fairfield Inn & Suites in Walker, MI! We are looking for a dedicated Assistant General Manager to assist in overseeing all hotel operations alongside the General Manager. If you are a seasoned hotel professional who thrives on providing exceptional guest service and excels as a leader, we would love to connect with you! JOB SUMMARY: Assists the General Manager in all operations of the hotel. ESSENTIAL JOB FUNCTIONS: • Act as “Manager on Duty” and be responsible for hotel operation in the absences of the General Manager, • Assist General Manager with all hotel, administrative, and human resources duties, • Analyze and resolve work problems to achieve work-related goals, • Participate in all revenue management decisions and hold staff accountable for achieving revenue goals, • Ensure all Front Desk employees are adhering to rate and credit policies and procedures, • Knowledge of brand operating systems, • Assist with daily credit report; review the bucket, and all A/R accounts, • Maintain online ordering of food, housekeeping, maintenance supplies, etc., • Assist sales manager in actively selling the hotel to groups, meetings, and extended stay guests, • Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies, • Set up controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis to ensure the accuracy and completeness, • Knowledge of all emergency procedures and how to act on them., • Assist in ensuring staff continues to learn the importance of excellent guest service and implement training programs, • Report any unusual occurrences or requests to General Manager immediately OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice COMPETENCIES: • Strong Leadership and Teamwork abilities, • Communication both verbal and written, • Computer software skills, • Time management and problem solving skills, • Self-motivated, well organized, and goal-oriented REQUIRED/PREFERRED EDUCATION AND EXPERIENCE • 2-3 years of hotel experience, preferably in a supervisor role, • Hospitality degree, preferred Benefits We Offer • Career development & work-life balance, • Paid time off, • Travel and hotel discounts, • Health, dental, & vision insurance, • 401(k) with company match, • Bonus Potential ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references SUPERVISORY RESPONSBILITY This position may manage all employees or assigned individual departments. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. NOTICE OF E-VERIFY PARTICIPATION Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: • E-Verify Notice of Participation

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Paid time off, • Profit sharing Responsibilities • Assist in recruiting, hiring, training, and developing a high performing team members to maintain proper staffing levels at all times., • Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards., • Lead by example by delivering personal and team performance targets., • Manage team member performance standards, with on-going development, training, and coaching., • Assist and support to the General Manager in the areas such as, but not limited to:, • Scheduling and labor management, • Member service resolution with pace and empathy, • Resolving or escalating employee issues or concerns, • Lead generation and outreach efforts to impact new member sales., • New member acquisition and member integration into all services and programs offered,, • Team member goal setting, development plans, and regular staff meetings, • Supervise club asset management, to include inventory reconciliation, supply ordering, and club-related small equipment expenditures,, • Involvement and supervision in all front desk and Kids Crunch related activities, • Maintain clean facility and oversee that equipment is maintained., • Daily Cleaning Checklist and facility/equipment work order oversight., • Utilize Crunch-specific tools to communicate, document, and support overall club operations such as incident reporting, facility standards, internal communications, and process integration,, • Ensure consistent compliance with all Crunch policies, procedures, and service standards.Requirements, • 2 years of fitness facility and/or customer service-oriented management experience., • Experience executing objectives quickly and effectively managing key KPIs., • Experience leading and/or supervising employees preferred., • CPR/AED certification required (can be obtained within 30 days of hire), • Understanding of labor control, optional staffing levels and controls overtime., • Clear communication skills, demonstrating confidence.Reporting Structure, • Reports directly to the General Manager., • Works in conjunction with the Fit Fusion management team.

Job Description At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: • You’ve done this job before. You have the playbook and you know how to execute., • You have turned an average service department into a best-in-class money maker., • You are not the person needing the training, you are the person doing the training. Coaching and Leadership • Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel., • Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements., • Pushes accountability through all levels of the department; addresses under-performers with urgency., • Knows the developmental needs of team members; makes training a priority., • Is always recruiting, attracting top talent to the dealership., • Expects to lead in CSI performance and instills the same expectation in every team member., • Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals., • Builds the optimal shop structure and work distribution processes for maximizing Technician productivity., • Develops and trains Advisors to achieve the very best RO Quantity and Quality., • Designs and implements processes that are clear, sustainable and drive the desired outcomes., • Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides., • Generates expected profits by controlling pricing, productivity, personnel expense and operating expense., • 10 years of experience in the retail automotive service and parts business, • 5 years of experience as a Service Manager/Director., • Experience with the CDK dealer management system is a bonus., • A current valid driver’s license and insurability rating is required, • Company vehicle, • Health, dental, life and vision insurance, • 401(k), • Paid Time-Off, • Continued professional development

Job DescriptionResidential Trash Bin Cleaning Sales Program The GSB Sales Internship provides driven individuals the opportunity to develop essential skills in sales, persuasion, work ethic, and professional communication — all while representing a high-demand residential service: professional trash bin cleaning and sanitizing.This 2026 summer program equips you with real-world sales experience, measurable performance metrics, and leadership development that will strengthen your résumé and set you apart in your future career. Gain hands-on experience, build confidence, and create meaningful income while providing homeowners with a valuable, recurring service. Start building your future with GSB Sales today. Internship Job Expectations • Develop, refine, and enhance sales skills to generate revenue through residential trash bin cleaning service contracts, • Educate homeowners on the health, sanitation, and odor-control benefits of professional bin cleaning, • Promote team success through friendly competition and a growth-focused mindset, • Remain coachable and actively contribute ideas to strengthen team performance, • Engage directly with homeowners and provide excellent customer service, • Identify opportunities to improve customer experience and internal sales processes, • Demonstrate mastery of sales systems to advance to higher performance tiers, • Competitive Pay Scale, • Average returning intern increases commission earnings by 40%, • Performance bonuses, competitions, and advancement opportunities, • Housing and furniture setup provided in assigned markets upon offer acceptance, • Networking and mentorship opportunities with experienced sales leaders, • Strong verbal communication, • Organizational skills, • Scheduling and time management, • Professionalism, • Customer-focused mindset

Job Description Ready for a new direction? Principal is looking for motivated career changers to become financial advisors. If you’re a strong listener, enjoy helping people, and bring experience from fields like teaching, sales, operations, customer service, or management, your skills may translate seamlessly into this role. At Principal, we provide comprehensive training, mentorship, and innovative tools to help you build a successful practice—no financial background required. You’ll have the freedom to shape your career while being supported by a nationwide network of professionals. If you’re eager to build long‑term client relationships while helping clients achieve their financial goals, this could be the perfect next step. Start your new career with Principal—apply today. Compensation: $50,000 - $100,000 at plan Responsibilities: Client Acquisition & Prospecting • Proactively identify and engage prospective clients through outbound calling, networking, referrals, community involvement, and digital outreach., • Build and manage a consistent prospecting pipeline to support long‑term practice growth., • Develop and maintain strong relationships with new and existing clients through regular communication, follow‑up, and high‑touch service., • Establish trust by actively listening, asking meaningful questions, and demonstrating a genuine interest in helping clients reach their financial goals., • Participate in networking groups, professional associations, and community events to enhance visibility and generate new connections., • Utilize social media and digital tools to expand reach, promote services, and attract prospects., • Prepare for client meetings by gathering background information, organizing materials, and ensuring accurate documentation., • Assist in onboarding new clients by coordinating paperwork, managing scheduling, and ensuring a smooth transition into the practice., • Engage in ongoing training related to prospecting techniques, communication skills, and relationship‑building best practices., • Stay informed about Principal’s product offerings and planning resources (no prior investment expertise required)., • Work closely with senior advisors to refine scripts, messaging, and engagement strategies. Qualifications: • Requires a bachelor’s degree., • Working knowledge of the financial industry, personal financial advisors, or financial planner roles is helpful., • Ability to obtain FINRA SIE, Series 7 & 66, & state life/health insurance licenses within 120 days of offer., • Basic knowledge of computer programs, including Microsoft Office, financial planning software, Microsoft Suite, CRM systems, and related programs, is preferred., • Interpersonal skills complemented by a strong desire to build strong client relationships with existing and prospective customers., • We will sponsor candidates for FINRA Series 7/66 required registrations.About Company You’ll be part of the nationwide affiliated group of financial professionals who work with Principal and have the autonomy to expand your practice on your terms. Principal is a leader in solutions for small and mid-sized businesses, retirement, benefits, and business protection, as well as in investments and asset management. Because your business is unique, we offer multiple ways to affiliate and options for benefits and teaming models, all with the same resources and support. Our level of affiliated channel support comes with a payout that resembles an independent model. While we help companies offer great benefits, we do the same for you … and it’s more than the standard compensation and benefits you’d expect.

Job DescriptionDescription: About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. Job Purpose This role is pivotal in developing, growing, and maintaining the largest bodybuilder/OEM accounts, ensuring that the company meets and exceeds its sales targets. Essential Duties and Responsibilities: Honor Commitment • Foster and maintain relationships with current and potential customers through various outreach strategies, including customer visits, direct marketing, telemarketing, and cold calls., • Oversee and expand key bodybuilder/OEM accounts within JX, collaborating with regional staff to ensure successful product delivery., • Spearhead the development and implementation of quarterly strategic plans., • Appropriately communicate to employee, customer, supplier, and vendor relationships., • Create an environment/culture where employees, customers, and suppliers feel they are part of a family., • Continuously assess opportunities to expand market share through strategic geographical and product application expansion., • Proactively seek avenues to foster growth within the JX enterprise., • Evaluate current sales performance to identify challenges and opportunities for improvement., • Stay informed about assigned accounts and industry trends., • Pursue ongoing learning opportunities to enhance personal and team development., • Analyze competitive landscape to identify strengths, weaknesses, and recommend improvement strategies., • Develop innovative approaches to educate customers and bodybuilders, ensuring optimal end-product outcomes., • Proactively research and propose alternative avenues for sales growth within the dealership's Area of Responsibility., • Collaborate with key team members to implement strategies that ensure consistent, high-quality results and customer satisfaction., • Make sound business decisions and communicate the rationale and outcomes clearly., • Develop a deep understanding of JX products and services., • Partner with dealership staff to provide practical solutions that address customer needs, while introducing new and existing customers to the full range of solutions offered within the dealership and the broader JXE network. Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives. Minimum Qualifications: • Bachelor's Degree in Marketing, Sales, Business, Automotive Tech, or related field or one year in a sales, business development, or marketing role preferred, • 10+ years in a sales, business development, or marketing role, • Ability to communicate effectively in writing, over the phone, and in person., • Comfortable soliciting new business and meeting new people., • Disciplined, with good organizational and time management skills., • Intermediate computer skills required., • Ability to communicate strategically and creatively required, • Flexible with the ability to work with a variety of customers and their needs, • Exceptional customer management skills, • Valid driver's license required, Commercial driver's license ?CDL? preferred, or the ability and willingness to obtain a CDL., • Experience using CRM systems for account development and management, • Extensive in the heavy equipment industry required, • Expert in Transportation/truck industry required Insurance: • Medical - PPO and HDHP options, • Flexible Spending Account (FSA), • Health Savings Account (HSA) with company match, • Dental Insurance, • Vision Insurance, • Accident & Critical Illness Insurance, • Group Term Life Insurance (company paid), • Paid Time Off (PTO), • Paid Holidays, • Volunteer Time-Off, • Paid Maternity/Paternity Leave, • 401(k) Retirement Plan with company match, • Incentive Programs, • Shift Differential Program, • Tool Rewards Program, • Employee Assistance Program (EAP), • Wellness incentives, • Company paid and provided uniforms

Job Description R&D Equipment Technician – Grand Rapids, Michigan DISHER is currently partnering with a leader in food stabilization in Grand Rapids, MI to fill their R&D Equipment Technician position. In this role, you will be responsible for the cleaning, sanitation, preventative maintenance and operational readiness of all research and development equipment. You will support engineering projects and customer testing by preparing, setting up and assisting with the equipment operation to ensure safe, efficient and successful testing activities. What it's like to work here: This small machine design company is committed to reducing waste and improving the planet through transforming underused resources into nutritious, profitable materials. They have a strong commitment to their company values: Selflessly Serve, Trail-Blaze, Direct Honesty, Never Settle, Work Hard Play Hard. All team members are driven by their desire to serve others and create a more sustainable way of living. What you will get to do Equipment Cleaning and Sanitation • Clean and sanitize R&D equipment according to established procedures and safety standards., • Ensure equipment is properly prepared for engineering testing and customer trials., • Perform weekly, monthly and quarterly preventative maintenance tasks., • Assist in troubleshooting basic mechanical issues., • Report equipment deficiencies or repair needs to Engineering., • Set up equipment for internal engineering projects and external customer trial runs., • Support trial execution, including monitoring equipment operation, material handling and disposal, other tasks as needed., • Tear down and clean equipment following trials, • Maintain appropriate inventory levels of cleaning supplies, sanitation materials, and maintenance consumables., • Follow all safety procedures and company policies., • Use required PPE and maintained a safe, organized work areaWhat will make you successful, • High School Diploma or equivalent required., • 2 or more years of experience in manufacturing, lab support, equipment sanitation or maintenance preferred., • Mechanical aptitude required, technical training or certification a plus, • Basic mechanical troubleshooting ability, • Ability to follow written procedures and safety procedures, • Strong attention to detail, • Comfortable working in a hands-on production or R&D environment

Job DescriptionPosition Overview: The 3rd Shift Manager (SM) is responsible for supporting the General Manager in the management of the 3rd shift stores operations,. The SM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The SM is responsible to manage and oversee all safety processes within the store. The SM ensures an exceptional customer experience that supports our vision. Principal Duties: • Supervise the day-to-day task assignments and performance of associates., • Ensure a pleasant dining experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers., • Ensure compliance with corporate training programs., • Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures, and practices.Management-Essential Duties:, • Supervise the day-to-day task assignment and manage the performance of Customer Service Associates. This includes assisting in cooking, cleaning, dishwashing, and serving guests, • Oversee the completion of duties by hourly store management associates., • Ensure proper training and training compliance of all hourly associates., • Oversee cash management procedures. Monitor and analyze reports relating to Loss Prevention and report trends to the General Manager., • Ensure accurate stock levels by performing precise cycle counts and monitoring the ordering of products and supplies with a computer and/or handheld device. Review the results on the stores computer and/or handheld device and make the necessary changes. Prepare action plans to address off-standard items., • Control inventory level by checking in all external vendors (by using a handheld device) and ensuring the delivery is accurate., • Ensure execution of established security, quality, and store operations policies, procedures, and practices listed in training materials and other publications., • Value store associates through celebration and recognition., • Ensure the 24/7 execution of all customer service programs and processes., • Communicate with the store manager regarding customer service issues and concerns., • Ensure a pleasant dining experience for all customers, respond to customer complaints or inquiries, and solicit customer feedback and input.Benefits:, • Competitive Pay, • Quarterly Bonus Package if performance metrics are met, • Health Insurance, • 401K, • Paid Vacation, • Real Advancement Opportunities

Job DescriptionPrimary Job Title: Corewell Phlebotomist (Traveler)Alternate/Related Job Titles: • Phlebotomist, • Mobile Phlebotomist, • Patient Services Representative (Phlebotomy), • Clinical Phlebotomy Technician, • Position Type: Contract, • Contract Duration: 3 months, • Draw quality blood samples from patients using proper phlebotomy techniques, • Prepare and process specimens for laboratory testing, • Verify patient demographic information and ensure proper specimen labeling, • Maintain accurate records and documentation, • Provide excellent patient care while explaining procedures clearly, • Ensure a safe, clean, and professional work environment, • Perform both forensic and clinical specimen collection, • Adhere to company policies, safety standards, and compliance procedures, • Travel between locations as needed to support staffing requirementsRequired Experience:, • Minimum of 2–3 years of phlebotomy experience, • Experience with pediatric and geriatric patients, • Ability to work independently with minimal supervision, • Strong attention to detail and ability to produce error-free work, • Excellent communication and customer service skills, • Ability to handle high-volume work environmentsNice-to-Have Experience:, • Previous experience in hospital or patient service center settings, • Experience with multi-site coverage and mobile phlebotomy, • Familiarity with laboratory information systemsRequired Skills:, • Phlebotomy and specimen collection, • Patient interaction and communication, • Attention to detail and accuracyPreferred Skills:, • Multi-site coordination, • Documentation and record keeping, • Time management in high-volume environmentsAdditional Skills:, • Ability to manage multiple priorities, • Strong organizational skills, • Flexibility to work weekends, holidays, and overtime, • Reliable transportation and punctuality, • Commitment to safety and compliance standardsBenefits:, • Medical, Vision, and Dental Insurance Plans #gttqst #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description We are hiring an Outside Sales Representative to join our growing team, representing leading telecommunications solutions including phone, TV, and high-speed internet services. This is a face-to-face, field-based sales role where you will meet directly with customers in assigned territories to introduce service options, explain promotions, and help customers find the best solutions for their needs. This position is ideal for individuals looking to start or grow a career in outside sales, business development, and customer acquisition. No prior experience is required, as we provide hands-on training and daily mentorship. Responsibilities: • Conduct face-to-face sales presentations in assigned residential territories, • Promote phone, TV, and internet packages, including bundled service options and current promotions, • Generate new customer enrollments and manage the full sales cycle from initial contact to close, • Identify customer needs and recommend appropriate solutions based on usage and budget, • Build strong relationships with customers to ensure a positive experience and long-term retention, • Track sales activity, leads, and customer information using CRM systems, • Strong communication and interpersonal skills, • Motivated, competitive, and goal-oriented mindset, • Ability to work independently and manage a territory, • Reliable transportation is required for outside sales routes, • Weekly pay and performance bonuses, • Training in outside sales, product knowledge, and customer acquisition, • Clear growth path into leadership and management roles, • Ongoing mentorship and team support

Job Description The Rapid is looking for a Mobility Assistant to join our team! If you are ready for a career where every day you are making a positive impact on our community, then it is time you explored The Rapid! The Rapid is a public transportation organization headquartered in Grand Rapids, MI. We serve the following communities: Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming. Position Summary: The Mobility Assistant is responsible for coordinating transportation services with The Rapid's paratransit services, Go Bus. This role involves communicating with customers to schedule, update, and manage trip reservations, ensuring all services meet eligibility requirements and program guidelines. The Mobility Assistant maintains accurate customer records, collaborates with transportation providers and internal teams, and utilizes specialized scheduling software to ensure efficient and reliable service. A strong focus on customer service, attention to detail, and commitment to supporting the mobility needs of the community are essential to success in this role. Here's what you can look forward to as a valued member of our team: • Hourly rate: $18.92, • Work Schedule:, • Friday, 8:30AM - 5:00PM, Saturday 8:30AM - 4:30PM, Sunday 8:30AM - 4:30PM, • Health Insurance - medical and dental coverage options., • Paid time off- paid vacation and sick time accrues each month., • Wellbeing and Fitness - We provide an employee assistance program. You can enjoy our onsite fitness center and gym membership reimbursement., • Explore your community - Your employee badge is your ticket (and your eligible dependents) to riding The Rapid for FREE! What will you be doing in this role: • Communicate with customers by telephone or in person to schedule trip reservations and provide detailed information regarding services, eligibility, cost-sharing, and program guidelines. Address and resolved customer concerns or escalate as appropriate., • Maintain accurate and up-to-date customer records by entering and updating information in required computer systems., • Manage and update ride cancellations, schedule changes, and customer "no-shows" in designated systems promptly and accurately., • Serve as liaison between customers, transportation providers, and leadership to support quality service delivery and timely trip fulfillment., • Utilize online scheduling system extensively to ensure accurate ride requests and appropriate bus or route assignments., • Coordinate closely with paratransit scheduler as needed to ensure seamless service coordination.., • Establishes and maintains effective working relationships with coworkers, leadership, and staff across all levels of the organization., • Other duties as assigned To be successful in this role you will need: • High school diploma PLUS one (1) or more years of related experience, • Basic computer skills including Microsoft Office. Ability to learn scheduling software and other proprietary systems required., • Excellent verbal and written communication skills with the ability to interact professionally and compassionately with a diverse customer base, including individuals with disabilities and elderly persons., • Strong active listening skills to fully understand customer needs, confirm details, and ensure accurate tip scheduling., • Strong customer service skills, including the ability to remain patient, empathetic, and solutions-focused when addressing customer needs and concerns., • Proficient computer skills, including experience using scheduling software, data entry systems, and standard office applications., • High attention to detail with strong organization and time-management skills to manage multiple tasks and schedule changes efficiently., • Ability to accurately enter, update, and maintain customer records and trip information in computerized systems., • Strong problem-solving skills with the ability to quickly assess situations, identify alternatives, and recommend appropriate solutions., • Ability to work independently and collaboratively within a team environment., • Capacity to remain calm and effective under pressure, including handling high call volumes., • Knowledge of or ability to learn paratransit service operations, eligibility criteria, and service guidelines., • Ability to maintain confidentiality and follow all relevant policies, procedures, and regulatory requirements. Must frequently lift or move up to 30 pounds for movement of boxes, files or other items. May also include frequent bending, stooping, squatting, pushing and pulling. Frequent use of hands and fingers to operate a computer keyboard, telephone, and other office equipment. Regularly required to sit for extended periods of time while using a computer and telephone. The employee is frequently required to walk and stand. Ability to hear and speak clearly to communicate with customers, coworkers, and transportation providers. Use of hands and arms is necessary to reach or use various tools or objects. Visual acuity to read and enter data accurately into computer systems and review printed materials. Employee is required to perform job duties in accordance with existing health and safety procedures and policies. The Rapid is an EEO Employer. Minorities, veterans, and women are encouraged to apply. The Rapid is committed to employing people with disabilities and making reasonable accommodations for them. Let our recruiter know if you need an to request an accommodation at any point during the application/interview process.

Job Description May include: Team lead for Customer Services Representatives (CSRs) by assisting the Branch Manager with training and reporting. Work with the Branch Manager (BM) to ensure delegated work flow to CSR’s is achieved. Provide feedback to Customer Service employees on performance under direction with the BM. Provide motivation to staff to give excellent customer service to our customers. Coach & train employees as needed. Capture, compile and analyze data relating to department /customer service activities. Participate and/or lead process improvement efforts. Assists manager to fill open positions in department, review resumes and interview potential candidates. Participate in additional projects to support ongoing business needs. Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures, and company policies. Participate in additional projects/activities to support ongoing business needs. Nature & Scope May provide direction amongst Customer Service Representatives Ensure all employees are following work processes/procedures and take the required Page 2 of 2 Support sales teams and inside account representatives as well as all branches if needed Knowledge & Skills Experience with performance metrics, process improvement, and policy enforcement Superior Customer Service skills Effective conflict resolution skills and maintain professionalism, poise during stressful situations Productive Relationship Management Skills Experience with training methods Excellent verbal and written communication skills including listening skills. Working knowledge of Microsoft Office – Outlook, Word, Excel Strong analytical, data analysis and problem-solving skills Effective organizational and time management skills; ability to handle changing priorities 5 plus years of supplying superior customer service experience CSR supervisory/lead experience preferred Education/Certification • High School diploma or GED equivalent, college preferred People Management No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations. Includes standing, walking, working at desk and at store customer counter Reports To: Supervisor, Customer Service Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Job Description Project Manager – Water/Fire/Mold Mitigation Location: Mount Clemens, MI & Troy, MI, Lansing, MI, Grand Rapids, MI Full-Time Compensation & Benefits Join a company that values your hard work and dedication. Our client offers competitive compensation (depending on experience) with commission potential and additional performance-based incentives. Enjoy a robust benefits package that includes: * 401(k) with company match * Comprehensive health insurance (medical, dental, vision) * Life and disability insurance * Paid holidays and generous paid time off * Employee Assistance Program (EAP) * Career development opportunities and ongoing training About the Opportunity Our Client is seeking a driven and experienced Project Manager with a strong background in either restoration or construction. In this role, you’ll take the lead on large-scale, complex, and high-profile mitigation projects involving water, fire, and mold damage. You’ll also have the opportunity to assist with emergency response across the country—making a real impact in communities recovering from disaster. Project Managers may be eligible for advancement into Estimator roles and are viewed as key players in delivering exceptional results while growing with the organization. Key Responsibilities * Develop a deep understanding of all service lines offered by Our Client * Construction-focused candidates must be able to scope, schedule, and manage work, enforce safety, and uphold quality standards * Build and refine core project management skills: time management, budgeting, scheduling, supervision, customer communication, safety, and documentation * Stay up-to-date on industry trends, building codes, and best practices * Review and document project progress daily, communicating updates and issues as needed * Provide clear field documentation (photo logs, sketches, reports) * Utilize prior expertise in fire, water, or structural repair roles * Qualify vendors/subcontractors and guide them through onboarding * Manage both fixed bid and time/material-based projects * Understand invoicing protocols and provide supporting documentation * Conduct vehicle safety checks and maintain service standards * Work flexible hours, including nights, weekends, and travel as needed * Attend company-sponsored safety and operations training sessions Qualifications & Requirements * Willingness to support other Project Managers and volunteer for national emergency response (CAT duty) * Continuously enhance technical and regulatory knowledge (e.g., local/state/federal building codes) * Act as a mentor and role model for Superintendents * Identify and upsell additional services as needed * Collaborate closely with Estimators on timelines, budgets, and changes * Show ongoing growth in managing projects on-time and on-budget * Construction Track: Oversee all phases of work, read blueprints, and manage large-scale jobs exceeding $1M * Restoration Track: Lead small crews, manage large crews via leaders/assistants, and guide restoration plans * Confidently supervise multiple projects simultaneously * Participate in continued training and development Why Join Our Client? This is more than a job—it’s a career path with real growth potential. You'll have the chance to work on meaningful projects that directly help families and businesses recover from disasters. Our client invests in your development and provides you with the tools, training, and opportunities to advance your career in project management or estimating. Ready to build a rewarding future in a dynamic, high-impact role? Apply today and start making a difference.

Job Description About the Company MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management, and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about fitness and wellness, and believe that healthy communities change lives! Why MVP Sports Clubs At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork! We believe in creating a welcoming, engaging, and fun environment for team members, and we provide them with a full range of benefits to foster this type of environment. • Our part-time team members receive complimentary club membership access for team member, spouse and dependent(s), 401k participation available after completing 6 months of service (must be 18 years of age), access to Work-Space (must be 18 years of age), CPR trainings, complimentary use of Kid's Stuff (up to 2 hours per day) and discounts on select programming, retail and food + beverage. Responsibilities Building Operations • Ensure that all entities of the Athletic Club are operating in accordance with member/guest expectations., • Cross train in all areas of the facility to gain knowledge and understanding of each entity and their relation to the total operation. The Assistant Manager must be prepared to assist any department within the facility, including fitness floor coverage as needed or directed., • Enforce club rules and guidelines, taking appropriate action where indicated and reporting any problems to the appropriate Manager or Director., • Inventory all cash totals daily., • Respond and react to any emergency. Use of incident reports appropriately., • At MVP Sports Clubs facilities with an Aquatics department, trained on MVP’s Basic Water Rescue Training to relieve lifeguards for short breaks, and in the event of a major water emergency, be the back-up responder to assist the lifeguards on duty. If short staffing requires it, assist with supervision and surveillance of the shallow water Aquatics areas., • Establish relationships with members/guests as well as act as a resource and contact for members/guests, and requesting feedback about our current programs, classes, and operations., • Handle all member/guest concerns, questions, and comments with a focus on retention and maintaining a high level of customer satisfaction., • Take prospective members on facility tours., • Attend and participate in regular Service Game training sessions as directed by supervisor., • Maintain a neat and professional personal appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge., • Assist with general building operational tasks as needed., • All current Assistant Manager responsibilities are still an expectation of the role., • The Membership Sales Manager and Member Services Manager will work together to create a schedule each month for the AMs with a goal of spreading out the coverage of the sales-focused AM's, so that they are all not working all the same shifts. This allows for more effective coverage from the group daily so that there is as much coverage as possible., • Assisting the Membership Sales Manager with:, • Scheduling and conducting tours., • Updating talk tracks on VFP (as needed, instructed by the membership sales manager)., • Quality assurance regarding other team members of the AM team who are also conducting tours as needed by the membership sales manager., • Attending a weekly meeting with the membership sales manager to be up to speed on all sales-related items/topics and club sales objectives., • Bachelor’s degree in a related field is strongly preferred., • A minimum of 2 years of experience in a high-volume customer service industry. Customer service skills to handle challenging situations., • Required to complete the Aquatics Skills Preparedness Course to provide coverage for lifeguards during short breaks., • First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs’ in-house training to obtain this., • Modified MVP Basic Water Rescue Training (to be completed after hire)., • Strong communication, leadership, and organizational skills., • Must be able to work club opening and closing shifts, weekends, and holidays when needed., • Ability to handle multiple tasks and functions while maintaining a low personal stress level., • Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of the telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

Job Description Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Wayland, MI Job Summary: Manage, direct, and evaluate the staff and daily activities of all projects from a field perspective Typical Duties and Responsibilities: • Provide leadership to all employees by example, • Assist Account Managers in design proposals, quotes, and project schedules by walking jobsites, reviewing project plans and specifications, and occasionally making sales calls along with AMs, • Coordinate with LOGISTICS and SALES AND MARKETING to ensure all equipment needs for on-going projects can be met prior to committing said resources to the customers, • Coordinate with LOGISTICS and SALES & MARKETING to ensure the appropriate personnel are allocated to projects according to their skills and experience and the needs of the projects, • Work directly with Crew Leaders, training personnel on proper field procedures to ensure productive and quality work, as well as to ensure that assigned equipment (service truck, drill rigs, fusion machines, etc.) is well maintained and kept in good condition, • Effectively communicate the status of all projects to the Branch Manager in a timely fashion, • Make routine visits to all major projects during installation to ensure quality processes are in place and adhered to and that production rates meet expectations, • Help to ensure that crews understand the expectations of the company respecting job layouts, cleanliness, and that our jobs are set up in a professional manner, • Review production reports to ensure that crews are achieving expected production rates on all projects, identifying problems that could be related to potential change condition scenarios or poor crew efficiency, • Work with Account Managers and their customers in addressing concerns and issues involving projects and their processes, • Troubleshoot all problems encountered on every project and works with Account Managers to correct problem areas, • Aid in determining the appropriate response with regards to all customer service, • Help to ensure the completion of all company reports and paperwork thoroughly and on time, • Assist with sales at the request of the Branch Manager, • Assist in developing new methods and procedures, leading the company into new and improved practices and technologies, • Implement and enforce all company policies and procedures with respect to field operations, • Attend company meetings and industry workshops and conferences when requested Required: • Associate degree in Construction Management or related field, • 3 years' experience in managing construction projects, • Supervisory experience, • Planning and organizational skills in handling multiple projects, • Proficient in PC software applications, • Ability to work with others in addressing inner organizational issues, • Ability to read schematics, blueprints, and/or technical manuals, • Knowledge of budgeting, cost estimating and bidding procedures, • Skills in workflow analysis and management, • A professional demeanor, • Excellent written and verbal communication skills, • The ability to work under pressure to meet deadlines, • Strong time management and organizational skills, • Ability to work flexible schedule to meet job requirements, • Ability to travel Mersino is an Equal Opportunity Employer/Veterans/Disabled

Job DescriptionDescription:About Us We are a fast-growing disaster mitigation company providing 24/7 emergency response for water, fire, mold, and environmental losses. Our teams work quickly, professionally, and with compassion to help homeowners and businesses recover from unexpected property damage. As we expand nationwide, we seek strong leaders who can manage teams, maintain high service standards, and drive operational excellence. Position Summary The Mitigation Project Manager oversees emergency mitigation projects from initial assessment through completion. This leadership role includes scoping water/fire/mold losses, directing technicians, managing workflow and documentation, communicating with customers and insurance partners, and ensuring safety and quality standards are met. The ideal candidate brings a strong mitigation background, the ability to lead teams, and the operational mindset to drive efficiency and customer satisfaction. Key Responsibilities • Oversee day-to-day mitigation operations, ensuring smooth workflow across field crews, equipment, and job sites., • Conduct on-site inspections to assess water, fire, or mold damage and determine required mitigation steps., • Create accurate scopes, estimates, and job plans using company software and industry standards., • Lead, mentor, and support technicians to ensure high performance and exceptional customer service., • Maintain strong communication with customers, insurance adjusters, and internal teams throughout the job lifecycle., • Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met., • Ensure compliance with all safety protocols, PPE requirements, and industry regulations (IICRC, OSHA, etc.)., • Oversee equipment setup, monitoring, moisture readings, photo documentation, and job-site verification., • Review and approve all documentation including technician notes, photos, moisture logs, and job summaries., • Monitor key performance indicators (KPIs) and contribute to operational improvements., • Assist in inventory oversight, equipment tracking, and resource allocation to maintain efficiency., • Participate in on-call rotations, including nights and weekends, for emergency loss response.Qualifications, • 3–5 years of experience in mitigation, restoration, or a related field., • Leadership or crew management experience required., • IICRC certifications (WRT required; FSRT, ASD, AMRT preferred)., • Strong communication and customer service skills., • Ability to read scopes, create estimates, and manage job budgets., • Knowledge of industry standards, safety protocols, and regulatory compliance., • Valid driver’s license with an acceptable driving record., • Ability to work in a fast-paced, emergency-response environment with on-call requirements., • Strong problem-solving abilities, attention to detail, and a proactive mindset.Physical Requirements, • Ability to lift 50–75 lbs. and move equipment as needed., • Ability to stand, walk, bend, kneel, and work in attics/crawlspaces for extended periods., • Work may involve exposure to heat, cold, rain, and various job-site conditions., • Manual dexterity required for equipment handling and moisture reading tools., • Strong attention to detail for inspections, documentation, and job verification., • Clear communication skills for team direction and customer updates.Benefits, • Medical, Dental, and Vision Insurance, • Paid Time Off & Paid Holidays, • Overtime opportunities, • Leadership and certification training Americans with Disabilities Act (ADA) This position involves physical work, lifting, bending, and working in varied environments. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Requirements:

Job Description Field Service Technician I Overview: The Field Service Technician I plays a vital role in ensuring the accurate installation of low voltage systems. They will encompass efficient teamwork and independent project execution. Beyond the installation, they will excel in delivering fundamental customer training on system operations. The role not only involves technical progress but also demands effective communication and dedication to precision, guaranteeing the successful implementation and functionality of these systems. Field Service Technician I Responsibilities:· Reviews project quotes and scopes before beginning an onsite execution· Inspects installation sites, studies work orders, architectural plans, and comprehensive installation methods· Installs low voltage cabling, devices, and systems, adhering to precise specifications, relevant codes, and industry practices, as directed by their supervisor· Troubleshoot and diagnose issues with installed systems· Conduct routine maintenance and inspections of systems as needed· Respond promptly to service calls and customer inquiries· Travel extensively across mostly within the Midwest and on occasion weekends that are necessary for multiple sites; Home most weekends· Provide excellent customer service and maintain customer satisfaction Field Service Technician I Qualifications:· Hands-on/field experience from previous work experience· Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing· Ability to read architectural drawings· Team management/supervisor experience· Previous experience completing projects within scope· Previous experience with service ticketing processes· Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems· Excellent communication skills· Must have valid US Driver’s license About K Group Companies K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity. Why Work Here?“Great, focused, team environment.”For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!Compensation and Benefits · Competitive base salary based on experience· Bonus and commission programs· Paid Time Off (PTO)· Volunteer Paid Time Off (VTO)· 100% employer paid family health insurance premium· 100% employer paid disability insurance· 100% employer paid dental & vision insurance· 401k with Safe Harbor contributions from company annually· Profit sharing opportunities

Job Description Tired of the same four walls? Ready to step into a leadership role that goes beyond the traditional dental office? At Enable Dental, we’re on a mission to redefine access to high-quality dental care—and we need a rockstar Clinical Team Manager to drive excellence in our mobile practice. ABOUT ENABLE DENTAL Enable Dental is redefining dental care by bringing high-quality, comprehensive services directly to those who need it most—patients in assisted living facilities, skilled nursing homes, and individuals unable to visit a traditional office. By combining cutting-edge mobile healthcare technology with a compassionate, skilled team, we’re improving oral health outcomes and enhancing quality of life for thousands of patients. As a rapidly growing, mission-driven company, we foster a high-performance culture where innovation, accountability, and teamwork drive everything we do. If you're looking for a career with purpose and growth potential, this is your opportunity to make a real impact. YOUR DAY-TO-DAY As a Clinical Team Manager, you’ll be the backbone of a high-performing mobile dental team—consisting of a Dentist or Hygienist and a Dental Assistant—delivering care directly to patients in their homes or care facilities. Just like an office manager in a traditional practice, you’ll be responsible for seamless operations, top-tier patient experiences, and ensuring compliance, all while managing scheduling and stakeholder interactions. WHY YOU’LL LOVE THIS ROLE • Lead with Impact – Oversee your mobile dental team, ensuring efficiency, compliance, and an outstanding patient experience., • Own Your Success – Run your team like a business, with the autonomy and support to make real decisions., • Make a Difference – Help bring best-in-class dental care directly to patients, improving lives and communities., • 5+ years of dental experience, • Active State-Level Dental Assistant Certification (a plus), • Clinical chairside assisting experience (a plus), • Experience with mobile dentistry or healthcare (a plus), • Exceptional communication & organizational skills, • World-class customer service – comfortable interacting with patients, power of attorneys, and facility managers, • Passion for innovation & adaptability in a fast-paced startup environment Job Requirements: • Travel daily with your team to patient locations, • Ability to step in and assist the doctor chairside as needed Manage the success of the day and willing to support the team clinically as state regulations allow, • Able to lift and transport dental equipment & supplies Benefits Compensation: Enjoy a competitive Base compensation ranging from $55,000 to $65,000 plus 20% quarterly (depending on experience), generous incentive comp based on market growth, equity Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.

Job Description Join an organization recognized for over 60 years of growth and outstanding reputation. Etna Supply is a leading distributor in plumbing, heating, underground, municipal, and fire protection wholesale across Michigan, Indiana, Ohio, and Wisconsin. The company upholds solid financial practices, nurtures partnerships that encourage teamwork, and is committed to ongoing improvement. Principles of fairness, integrity, and respect are integral to our operations. Benefits and Opportunities: • Competitive compensation and comprehensive benefits, including quarterly performance bonuses., • Diversification through five distinct business lines and two subsidiaries, offering stability., • Professional development programs that facilitate your career advancement., • An inclusive and collaborative workplace where contributions are valued. Job Responsibilities: • Maintain company vehicles and fleet equipment, including semis, trucks, cars, and hi-lo’s, ensuring safe operation., • Provide exceptional service and foster positive customer experiences., • Diagnose, repair, and rebuild vehicles and equipment., • Conduct thorough inspections and preventive maintenance routines., • Sustain accurate records, reports, and organized workspaces., • Manage parts inventory and coordinate with external service vendors., • Travel to other branches for onsite repairs as required., • Retain all necessary DOT certifications and comply fully with DOT, FMCSA, and OSHA regulations., • Comprehensive understanding of vehicle/equipment repair methods, materials, tools, and techniques., • Proficiency in diagnosing and executing mechanical repairs using various tools and diagnostic equipment., • Familiarity with DOT, FMCSA, and OSHA regulations., • Capability to prioritize and manage tasks efficiently within a rapidly changing environment., • Strong communication, problem-solving, and stress management skills., • Basic mathematics skills (addition, subtraction, multiplication, division)., • High school diploma or equivalent; or, • Minimum of five years’ experience in vehicle/equipment repair and maintenance; or The following outlines the physical and environmental expectations for this role. Reasonable accommodation will be considered to support individuals with disabilities: • Frequent standing, walking, verbal communication, hearing, reaching, grasping, handling, and finger use., • Regular stooping, crouching, kneeling, climbing, carrying, and lifting to 50 pounds., • Occasional pushing, pulling, crawling, balancing, or prolonged sitting., • Continuous alertness and ability to perform essential duties safely and reliably., • Visual requirements include near and far vision, depth perception, and color discrimination., • Exposure to moving mechanical components, outdoor environments, and vibrations., • Moderate noise conditions.

Job DescriptionJob Title: Account Representative Tier 1 Job Category: Support Department: Collections Location: Main Office – Grand Rapids Team: TC3 Reports to: Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with outside parties and consumers by phone or email to verify employment and determine options for collection of funds to satisfy any and all outstanding amounts due. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Process all incoming consumer calls utilizing appropriate and professional communication to respond to basic questions, assist with account payments, and provide information regarding potential payment plans., • Utilize resources available to determine employment and asset information for consumers utilizing procedures set forth by the company., • Provide excellent customer service while contacting potential employers on behalf of clients to verify employment for consumers with open accounts placed with the company., • Accurately document all calls and third-party contacts pertaining to verification of employment., • Review accounts at set intervals for potential employers and contact information. GENERAL RESPONSIBILITIES AND FUNCTIONS: • Ensure security, integrity, compliance, and confidentiality of data., • Ensure that all tasks meet compliance standards., • Follow procedures and training to maximize accuracy and efficiency., • Serve as a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals., • Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences., • Report and coordinate primarily with Team Leads, Collections Supervisor, and Collections Manager regarding work-related product., • Provide suggestions for changes and improvement., • All other duties as assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS: • High School Diploma or Equivalent, • Strong Typing Skills, • Knowledge Of or Willingness to Learn Collection Principles and Methods, • Strong Attention to Detail and Goal Oriented, • Commitment to Excellent Customer Service, • Excellent Written and Verbal Communication Abilities, • Required Language Skills KEY COMPETENCIES: • Communication Skills, • Persuasiveness, • Problem Solving, • Adaptability, • Strong Work Ethic, • Fast Paced and Accurate Work Product, • Negotiation Skills, • Stress Tolerance, • High Energy Level PREFERRED SKILLS: • 1-2 Years Customer Service Experience Monday thru Friday 8am- 4:30pm 40 hours per Week

Job DescriptionShift: Monday-Friday 8:00AM-4:30PM Pay Range: $18-$20 Equipment:ERP system experience preferred – willing to be certified.Job Description • We are seeking a detailed orientated and customer- focused Customer Service Rep/Outside, • Works directly and supports assigned Outside Sales Representative, • Audits orders received for price, quantity and delivery, • Respond to customer inquires via phone, email, and online portals in a professional and, • timely manner., • Enter and manage customer orders using ERP order management systems, • Coordinates and assists Graphic Design department with customer artwork and artwork, • proofing., • High attention to detail- able to easily catch spelling and pricing difference., • Checks and maintains customer inventory in the database as well as in the warehouse., • Provide accurate pricing, lead times, and product information., • Coordinate with production, shipping, and sale teams to ensure customer specifications, • and delivery deadlines are met., • Handle changes, cancellations, and adjustments to orders efficiently., • Proactively communicate with customers about order status, delays, or issues., • Resolve complaints or concerns with a focus on customer satisfaction and retention., • Proactively assist finance team regarding collections on past dues, COD and other, • High school diploma or equivalent required, associate or bachelors degree preferred., • Ability to work in an open office environment., • Ability to work in a fast-paced environment with shifting priorities / adaptable/ ability to, • work under pressure, • ERP system experience preferred – willing to be certified., • Attention to detail and well organized, • Familiarity with printing process, materials, or label production a plus., • Decision making capability and able to work independently with minimal supervision, • after training., • Able to multitask and work on multiple projects, • Problem solving and analytical skills, • Ability to respond to common inquires or complaints from customers, • Ability to solve practical problems and deal with a variety of concrete variables in, • situations where only limited standardization exits.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® is hiring a Regional Service Specialist. The Regional Service Specialist is the front line of the field team's communications with customers when they have requests, questions, concerns, and/or inquiries. The Regional Service Specialist is responsible for scheduling the best available resources while balancing customer control requirements and overall satisfaction. This position is also responsible for ensuring effective communication and escalation to appropriate leadership for any and all matters that need remediation. RESPONSIBILITIES: • Routing of requests, concerns, questions, and inquiries to appropriate parties (including Management and Technical Staff) either through an electronic service toolset, telephone, email, instant messaging, and other communications mediums, • Coordinate and liaise with all departments related to assigned service activities and necessary escalation, • Effectively communicate deficiencies, concerns, or inquiries immediately to management regarding any inquiry from a customer or internally interested party, • Maintain Service Level Agree (SLA) requirements for contracted customer issues and service requests by prompt notifications and documentation of reported issues and questions, • Responsible for maintaining effective internal communications and to ensure contractual obligations are fulfilled while quickly resolving issues, thereby minimizing customer concerns and enhancing customer relations, • Track regionally logged cases and work-order tasks and report anomalies to appropriate management staff, • Produce on-demand and recurring reports for Service Management staff, • Update Work Order Tasks as assigned, • Follow up and communicate with external and internal customers as required, • Assist the Service Manager with planning, organization and scheduling of all daily service activities, • Support the Service Manager in maintaining an effective service organization committed to customer and employee satisfaction and profitable growth, • Communicate management directives to field staff and ensure compliance (WFS, Safety, etc.), • Assist the Service Manager to coordinate and liaise with all departments related to service activities, • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Minimum of (1) year of experience in service intake and dispatch in the security industry or related field, • Ability to establish and maintain effective working relationships with both internal and external customers, • Must be detail-oriented and organized, • Planning and reporting skills, • Excellent oral, written communication, and follow-up skills, • Strong analytical and decision-making abilities, • Self-motivated with the ability to motivate and influence others, • Experience in ServiceNow platform, • Experience with the SAP ByDesign Enterprise Resource Planning (ERP) application, • Experience with the execution of the service delivery process in the security industry or related field, • Security industry or related field technical certifications, • Ability to speak, read, and write Spanish or other foreign languages, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1549706

Job Description COMPANY DESCRIPTION At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us! POSITION SUMMARY Supports and enables the sales representatives and product managers to reach and exceed company goals. In this role you will have the opportunity to develop a deep knowledge of the products within your scope of responsibility. Day-to-day work will include fulfilment of cross-references, sending samples, tracking orders, checking inventory, supporting trade shows and more! This position sets the candidate up for success in the medical device sales industry. This role may have the opportunity to partner with cross-functional stakeholders including international, OEM, distribution, strategic accounts, and acute care sales groups. POSITION QUALIFICATIONS Qualifications: • Excellent analytical and negotiation skills., • Demonstrated written and oral communications skills including ability to speak effectively in front of large groups of people., • Excellent organizational skills., • Ability to handle multiple tasks and projects., • Strong word processing and spreadsheet skills are essential., • Provides sales support to Field Sales Representatives regarding fact finding, information gathering, customer site visits, customer sales calls., • Collect, analyze and maintain an up-to-date library of competitive product information., • Provide sales training on assigned products, as required., • Participate in customer visits as requested., • Coordinate orders with customer service., • Provide unparalleled sales support by answering questions and resolving account manager/customer questions., • Provide sales force with competitive and technical data on a timely basis., • Accountable for all record keeping as appropriate and in accordance with AirLife specifications., • 1+ years of related professional experience preferred. Bachelor’s degree in Marketing, Sales, Advertising, Business, or related field strongly preferred. Travel: 30-50%. Job location: Grand Rapids, MI OTHER RESPONSIBILITIES • Focus on achieving our Company mission., • Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety., • Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity., • Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits., • Contribute to building and maintaining a positive team environment., • Assure all policies and guidelines are implemented and followed. QUALITY POLICY At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements. DEIA STATEMENT At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.

Job Description About the Role Insulation Commandos is growing, and we’re looking for a motivated Sales Representative to help homeowners improve comfort, efficiency, and energy performance in their homes. This is an in-home sales role focused on building relationships, evaluating projects, creating solutions, and closing deals. You’ll meet directly with customers, develop accurate estimates, and guide them through the process with professionalism and integrity. If you enjoy meeting new people, solving real problems, and earning based on performance — this is an excellent opportunity to grow with a company that values leadership, service, and results. What You’ll Do Lead Generation & Follow-Up * Generate new opportunities through referrals, cold outreach, grassroots marketing, and company-provided leads * Respond quickly to inquiries and schedule site evaluations * Maintain a strong sales pipeline In-Home Evaluations & Job Scoping * Visit customer homes to assess insulation and energy efficiency needs * Take measurements, photos, and detailed notes * Create clear site recon reports for the installation team * Identify challenges and communicate solutions effectively Estimating & Closing * Build accurate and competitive estimates * Present solutions professionally and clearly * Educate customers on value, comfort, and long-term benefits * Overcome objections and close sales * Secure signed agreements and deposits Customer Experience * Deliver exceptional service from first contact through project completion * Build trust that leads to repeat business and referrals * Follow up after projects to ensure satisfaction and encourage 5-star reviews Team Collaboration * Work closely with leadership and field teams to ensure successful project execution * Maintain accurate CRM records * Provide weekly pipeline and performance updates What We’re Looking For * Strong communication and relationship-building skills * Self-motivated and goal-oriented mindset * Comfortable working independently and in customers’ homes * Organized and detail-focused with strong follow-through * Previous in-home sales experience preferred (construction, home services, or energy efficiency a plus — but not required) Why Join Insulation Commandos? * Growing local company with leadership opportunities * Performance-based earning potential * Supportive team environment * Meaningful work helping homeowners improve their homes Schedule * Full-time * Flexible schedule including some evenings and weekends based on customer availability Apply Today If you’re driven, coachable, and ready to grow with a company that’s building something special in West Michigan, we’d love to meet you. Company DescriptionInsulation Commandos is on a mission to fortify homes and businesses with unwavering dedication and precision. Our battle-tested team brings a unique blend of military precision and insulation expertise to create spaces that are not only energy-efficient but also supremely comfortable. We are committed to high standards of work and systems to ensure the quality of work, including management and quality control, as well as a high level of professionalism. We take time-stamped pictures of your attic/crawl space so you can have references to our work upon inspection and completion. We are the highest-rated attic cleaning company in the USA.Insulation Commandos is on a mission to fortify homes and businesses with unwavering dedication and precision. Our battle-tested team brings a unique blend of military precision and insulation expertise to create spaces that are not only energy-efficient but also supremely comfortable. We are committed to high standards of work and systems to ensure the quality of work, including management and quality control, as well as a high level of professionalism. We take time-stamped pictures of your attic/crawl space so you can have references to our work upon inspection and completion. We are the highest-rated attic cleaning company in the USA.

Management Business Solutions is seeking a highly motivated and customer-focused individual to join our client's team as a Customer Service Representative in Grand Rapids, MI area. As a Customer Service Representative, you will play a vital role in ensuring exceptional customer satisfaction and main

Management Business Solutions is seeking a highly motivated and customer-focused individual to join our client’s team as a Customer Service Representative in Grand Rapids, MI area. As a Customer Service Representative, you will play a vital role in ensuring exceptional customer satisfaction and ma

At the Virella Agencies, we pride ourselves on delivering exceptional products and services to the businesses we service in the state of Michigan. Engage with potential businesses to identify their needs and promote our products/services. Maintain accurate records of customer interactions and sales

This role is responsible for operating cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service. Good customer service and organizational skills; detail-oriented. Operate

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, patients, pharmacists, and pharmaceutical

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work