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* Own the end-to-end merchant experience: from developer onboarding and API integration through payment operations, revenue reconciliation, dispute management, and merchant dashboards * Own the developer platform roadmap: API design, documentation, sandbox environments, and integration tooling that reduce time-to-first-sale * Partner with engineering to design and ship platform integrations (Shopify, direct API, and emerging channels) * Serve as the voice of the merchant — synthesizing feedback from sales, merchant support, and direct merchant conversations into a prioritized roadmap * Define success metrics for merchant health (time to first sale, NRR, merchant NPS) and instrument the systems needed to track them * Navigate the intersection of payments infrastructure and compliance requirements, translating regulatory constraints into implementable product decisions * Drive cross-functional alignment across sales, customer support, and engineering to ensure smooth merchant launches and ongoing partner success * Developer or merchant-facing experience: 3–5 years in product management, solutions engineering, developer relations, or a technical customer-facing role. You've sat across from a developer trying to integrate something you built, and you've felt the friction. * API fluency: You've worked on or with REST APIs. You understand webhooks, auth patterns, error handling, and what good API documentation looks like. You can participate meaningfully in API design conversations. * Operator mindset: You think about what merchants need to run their business — reconciliation, reporting, dispute resolution — not just what gets them to first sale. You understand that retention is a product problem. * Communication as a superpower: You're the person who can take a complex technical concept and make it immediately clear to a non-technical merchant or executive. You write with precision. You run meetings that end with decisions. * Bias for action: You default to shipping something and learning, not waiting for perfect specs. You've shipped a meaningful v0 in under two weeks and know what it takes to do it again. * AI-fluent: You use LLMs to move faster — drafting specs, analyzing feedback, summarizing research — and you think about how AI can improve the products you build. * Experience in payments, fintech, or financial infrastructure (merchant acquiring, money movement, reconciliation systems) * Familiarity with Shopify's platform ecosystem (apps, checkout extensions, payment customizations) * Experience at a company that sells to developers or technical buyers (Stripe, Twilio, Plaid, Affirm, etc.) Our mission is to reverse chronic illness back to 1970s levels and make Americans healthy again. We will do this by shifting hundreds of billions of dollars away from our current broken healthcare system, and towards effective lifestyle interventions and prevention. Today's healthcare system spends less than 3% of the $4.3T in annual spending on prevention. This has to change. Today, 95% of all medical costs go to treating illness. Our goal is to empower people to invest in healthy habits today rather than treating illness in the future. Truemed enables patients to use pretax HSA/FSA funds to buy healthy food, exercise equipment, and supplements. We support brands like Peloton, Eight Sleep, Momentous, and hundreds of others. We're building the infrastructure that allows health and wellness merchants to accept the $150+ billion tied up in HSA and FSA accounts. * Comp and equity in the top decile for Series A startups * Comprehensive medical, dental, and vision insurance with employer sponsored HSA contributions * 401(k) * Unlimited PTO * Based in San Francisco, Los Angeles, or Austin * Coworking stipend * L&D Stipend * 2x/year company offsites and 2x/year team offsite

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater and live music event tickets on behalf of artists, promotors, teams, venues and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION As Head of Engineering, you will own the technical delivery, organizational health, and engineering culture at Victory Live. You'll lead a multi-disciplinary team spanning product engineering, platform, and distributed ops and serve as a critical partner to the COO and Product leadership as we scale our marketplace, distribution integrations, and venue technology. This is a seat at the leadership table. You'll shape how we build, not just what we build. RESPONSIBILITIES • Lead and grow a team of engineers across web, mobile, platform, and API domains, including both onshore and distributed offshore teams., • Define and execute the strategy for AI enablement within the engineering organization, driving the adoption of AI-assisted tools and workflows to enhance developer productivity and code quality., • Lead the organizational and technical transition of existing teams toward AI-assisted engineering practices, including code generation, automated testing, and accelerated CI/CD pipelines., • Own engineering execution: delivery cadence, incident management, release quality, and regression reduction., • Drive architectural decisions across VL1 (our core platform), marketplace distribution integrations, and partner-facing APIs., • Partner with Product and Operations to define the roadmap and ensure technical strategy aligns with business priorities., • Build and reinforce an engineering culture that values accountability, observability, and customer outcomes, not just velocity., • Lead technical evaluation for partnerships and acquisitions, including third-party platform integrations and white-label solutions., • Serve as the engineering owner for strategic initiatives, coordinating across internal teams, distribution partners, and venue clients., • 10+ years in software engineering, with 5+ years in an engineering management or leadership role., • Experience leading distributed or multi-functional teams at a growth-stage company., • Proven experience introducing and scaling AI/ML tooling (e.g., code assistants, testing copilots) into production engineering workflows., • Demonstrated ability to lead organizational change and train/mentor existing teams through a transition to AI-assisted development practices., • Track record of improving engineering quality; fewer incidents, faster recovery, more reliable releases., • Strong technical depth in API design, backend systems, and platform architecture., • Ability to evaluate build vs. buy vs. partner decisions with clear-eyed risk assessment., • Strong communicator: comfortable bridging engineering and executive stakeholders., • Comfort with ambiguity and a bias toward structured execution over analysis paralysis., • Collaborative operator who earns trust quickly with both ICs and leadership. PREFERRED QUALIFICATIONS • Background in live events, sports, entertainment, or high-transaction consumer platforms., • Familiarity with Jira/Atlassian tooling, Zendesk integrations, or ticket distribution APIs., • Experience managing teams through large-scale live events with hard deadlines (sports, concerts, festivals)., • Prior involvement in M&A technical diligence or integration scoping., • Experience working in marketplace, ticketing, e-commerce, or two-sided platform environments., • Skilled at managing offshore or distributed team structures for cost efficiency without quality tradeoff. OUR STACK & WAYS OF WORKING • Jira / Atlassian, • Anthropic / Claude Code, • REST APIs, • Marketplace integrations, • Mobile & web engineering, • Distributed teams, • Agile / sprint cadences, • Incident management, • Ticketing & inventory systems WHY VICTORY LIVE • You'll lead engineering at a company processing real scale with millions of tickets, hundreds of venues, and many of the largest teams and events in the world., • Lean leadership team means your decisions matter and move fast., • We're building infrastructure that live events runs on; every release has stakes, and every improvement is felt by real fans.

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Customer Success Analyst acts as a liaison to First Advantage's large screening accounts and various internal departments such as Sales, Operations, and Billing for FA's Gig vertical. The Customer Success Analyst needs to have attention to detail, a sense of urgency, customer empathy, and the ability to communicate effectively with both internally and externally. Responsible for analyzing customer data, identifying trends, and providing actionable insights to drive customer retention, satisfaction, and overall success. As they will be working with various sized clients, different Customer Success Managers, Sales Reps and/or members of the Operations team to maintain, build out and report to ensure customer satisfaction. This role is 100% work from home. Authorized and working from the United States. Responsibilities: • Working on daily tasks in collaboration with the Customer Success Managers and Operations. Tasks will involve, migration related activities, current client work (QC, emails, etc), and special initiatives. Including and not limited to issues related to verifications, criminal, drug & health screenings, order creation, finance and specific rush orders., • Perform report research and analysis for internal and external customers. Ensure that reports and information requests are delivered on time and that SLA's are met. Monitor, enter, update, and close Service Center tickets., • Provide and maintain in-depth working knowledge of all client verifications/processing guidelines., • Prepare, analyze, and determine trends for monthly account reviews. Ensure that client fact sheets are kept current and relevant. Create a program overview outline document for all assigned accounts., • Obtain first-hand customer information and makes recommendations for improvements to products, services, and reporting., • High School Diploma or GED, or Equivalent work experience., • 3+ years of customer service experience, including direct interactions with external customers., • Microsoft Office products (Outlook, PowerPoint, Word, and Excel), • Siebel, Salesforce or equivalent CRM system, • Strong analytical skills with the ability to interpret complex data sets and draw meaningful conclusions., • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers., • Organizational skills and strong attention to detail, • Ability to multi-task and manage daily assignments and handle high volume phone and email support., • Sense of urgency to meet client deadlines., • Highly responsive and adaptable to evolving priorities. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $24-30 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward Networks is looking for a Senior Technical Support Engineer (Senior Customer Care Engineer). Do you want to create a category and help build a special company? Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable. We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. What you'll do: As a Senior Technical Support Engineer - Federal (Senior Customer Care Engineer) for our Support team, you will be responsible for providing world class post-sales customer support and technical leadership to our client base. Responsibilities: • Providing triage, prioritizing, and resolving technical issues for our top customers., • Identifying s/w bugs, recreate customer issues, and test/verify versions with s/w fix., • Working with Forward Engineering teams to resolve customer issues., • Escalating unresolved issues in a timely manner and maintaining direct communications with all stakeholders., • On-site live troubleshooting in Federal customer locations. Requirements: • 7+ years of technical customer support experience., • Experience working in technical support assisting a variety of networking and system issues., • TS SCI clearance w/FSP poly Location: DC Metro Up to 20% travel within 2 hour radius of Washington DC required Ability to participate in after hours on-call rotation Experience: • Strong understanding of fundamentals in Networking, Cloud or Security, • Strong written and interpersonal communications skills, • Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems, • Experience supporting a multi-vendor network (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks, AWS, GCP etc.), • Proven ability to work cross-functionally within a team-oriented environment. Highly Desired: • B.S. Computer Science or equivalent educational experience., • Python scripting experience, • Kubernetes experience, • Advanced Linux experience, • API debugging, • Cloud networking (AWS, Azure, GCP) The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $180,000/yr to $200,000/yr. The offered compensation may also include stock.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do * Own complete post-sales customer engagements, providing direct technical guidance and solutions * Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems * Design and implement systematic improvements to our support process and infrastructure * Create automated solutions and self-service tools that address common customer challenges * Analyze support ticket patterns to identify product improvement opportunities and preventative measures * Develop technical documentation, guides, and best practices that enable customers to self-solve issues * Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities * Partner with the broader Applied Engineering team to share knowledge and balance support workload * Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation * 50% - Direct customer engagement and technical problem solving * 30% - Building automation and scalable support solutions * 10% - Developing documentation and self-service resources * 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You * Enjoy direct customer interaction and solving complex technical challenges * Are passionate about creating scalable solutions that enhance customer experiences * Find satisfaction in improving systems and processes to increase efficiency * Have a talent for identifying patterns and translating them into actionable improvements * Are energized by opportunities to apply engineering principles to customer-facing challenges * See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have * 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles * Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages * Experience developing automation solutions and improving technical processes * Proven ability to troubleshoot complex technical issues in production environments * Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had * Experience with speech recognition, NLP, or related AI technologies * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) * Experience with API-first products and developer tools * Background in support automation techniques and tools * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence. Our approach is simple because our Purpose informs everything we do:We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.At CAI, we are committed to living our Foundational Principles, both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services. Job Summary:We are seeking an experienced and execution-focused Product Manager to serve as the owner of CAI’s expanding toolkit of digital products and services. In this role, you will drive innovation, alignment, and delivery of configurable, scalable, and compliant digital solutions that support operational readiness and operational excellence in regulated industries. You will own the full product lifecycle, act as Product Owner within Agile teams, and ensure successful delivery from intake through launch and continuous improvement. Key Responsibilities:1. Project & Delivery LeadershipOwn and drive end-to-end execution of digital product initiatives from intake through launch, ensuring delivery aligns with business and customer outcomes.Lead planning, scheduling, and coordination across cross-functional teams, managing dependencies, milestones, and deliverables.Develop and maintain delivery artifacts including delivery plans, RAID logs, milestone tracking, and action registers.Proactively identify risks, escalate issues as needed, and drive mitigation strategies to protect delivery commitments.Serve as the central owner for execution, ensuring work progresses efficiently and priorities remain aligned. 2. Product Strategy & Portfolio ManagementDefine and evolve the vision, strategy, and roadmap for CAI’s digital toolkit in alignment with business objectives and customer needs.Prioritize and manage a product backlog spanning multiple digital products and service components.Own the full product lifecycle from concept through deployment and continuous improvement, ensuring delivery of measurable business value. 3. Agile Product Ownership & ExecutionAct as Scrum Product Owner across one or more Agile teams, maintaining delivery momentum and achieving sprint goals.Translate business needs into clear epics, features, and user stories with defined acceptance criteria.Lead backlog refinement, sprint planning, reviews, and retrospectives in partnership with Scrum teams.Make real-time trade-off decisions to balance scope, risk, schedule, and value.Monitor sprint progress and velocity, adjusting plans as capacity or priorities change. 4. Stakeholder Management & Cross-Functional CollaborationFacilitate alignment and decision-making across operations, subject matter experts, regulatory advisors, technology partners, customer success, and leadership.Coordinate internal and external contributors to ensure deliverables are reviewed, approved, and implemented on schedule.Partner with marketing, sales, and delivery teams to support messaging, training, onboarding, and rollout activities.Communicate status updates, risks, and key decisions with clarity and consistency. 5. Customer-Centric Requirements & Compliance DeliveryGather, refine, validate, and manage requirements from internal and external stakeholders.Drive customer feedback loops and iterative MVP delivery while maintaining scope and delivery discipline.Ensure solutions align with global regulatory expectations including 21 CFR Part 11, GAMP 5, GxP, and ISO 27001, with appropriate validation rigor and documentation. 6. Solution Development, Scalability & Performance OptimizationLead development and configuration of reusable templates, workflows, and components to accelerate client time-to-value.Drive standardization and harmonization across digital products to support scalable, multi-site and global deployments.Track delivery, adoption, and performance metrics (cycle time, ROI, usage, quality outcomes) and use insights to continuously improve solutions and execution. Qualifications:Required:5+ years of experience in product management, digital transformation, or software delivery within life sciences or highly regulated environments.2+ years of experience as a Scrum Product Owner or equivalent Agile delivery role.Experience with digital validation, quality systems, or operational technology platforms (e.g., Kneat Gx, Veeva, TrackWise).Strong understanding of GxP, data integrity, and CSV principles.Excellent stakeholder management, communication, and prioritization skills. Preferred:Certified Scrum Product Owner (CSPO), Scrum Master, or equivalent certification.Experience with configurable SaaS platforms, productized services, or reusable digital toolkits.Familiarity with validation-related business processes including commissioning, qualification, change control, and quality risk management. #LI-MV1$140,000 - $160,000 a yearAverage base salary range - not including benefits and bonus. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 370 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company • Veracross SIS is a one-person, one-record school management platform, • Magnus Health provides cloud-based Student Health Record (SHR) solutions, • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps., • Epraise incentivizes student well-being and connects teachers, students, and families., • Firefly provides an online learning space for students and teachers Role Summary: The overall Business Product Area Consultant role has a dual focus. The primary focus is to lead the successful implementation of Veracross Business Modules focusing on more complex and demanding projects that require an understanding of Accounting, systems, and the Veracross products. These projects are executed on time and on budget, while fostering trusting relationships with client Business Offices. The secondary focus is on using subject matter expertise and experience to continually improve the implementation processes and procedures. This Associate position is the entry point to this team. Job Responsibilities: • Deliver Accounting platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:, • Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options., • Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed., • Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting module to support their operation., • Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting module configuration., • Develop and orchestrate tailored Accounting support handoffs., • Mentor clients in their chart of accounts design as needed., • Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency., • Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting implementation process, including training and adoption., • Lead direct training engagements for strategic and high-complexity Accounting offices., • Develop and maintain Accounting module product feedback that emerges from direct consultations., • Achieve consultation success on time, and on budget., • Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year., • 4-year college degree or equivalent experience, • Accounting degree, coursework, or relevant experience in a Business Office setting, • 2-5 years of experience implementing Accounting software, including data conversion; experience with SaaS a plus., • Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred, • Experience as part of an independent school business office running a SaaS accounting platform a plus, • A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting), • Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace, • Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc., • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement, • Ability to learn complex, enterprise level software systems at a level that supports teaching others, • Ability to multi-task in a fast-paced environment, • Problem-solving skills with ability to perform root cause analysis, • Highly organized with the ability to self manage in a remote and/or hybrid work environment, • Ability to travel up to 15% of the time if needed, • Authorized to work in the United States, • 3 weeks of vacation per year, • 14 paid holidays per year (including the week off between Christmas and New Year's Eve), • 56 Hours of paid sick leave annually, • Top tier benefits -, • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed), • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $85k to $95k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence. Our approach is simple because our Purpose informs everything we do:We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.At CAI, we are committed to living our Foundational Principles, both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services. Job Summary:The Associate Product Manager is an individual contributor role supporting the execution and operational management of CAI’s digital product portfolio. This role the digital product team and is responsible for driving roadmap execution, coordinating cross-functional deliverables, and ensuring alignment between regional stakeholders and the digital product team. The Associate Product Manager serves as a project lead for roadmap initiatives, manages product-related requests from CAI regions as internal “accounts,” and supports marketing, sales enablement, and delivery tracking activities. This role requires a highly motivated, self-directed professional capable of independently managing priorities while informally leading small project teams and working groups. Key Responsibilities:1. Roadmap Execution & Project Management- Manage tasks and activities associated with digital product roadmap initiatives. - Break down roadmap epics into actionable tasks, track timelines and dependencies, and manage delivery progress. - Coordinate cross-functional contributors including development, marketing, sales, and operations. - Identify risks, escalate issues appropriately, and drive resolution. - Ensure deliverables meet defined scope, timeline, and quality expectations. 2. Regional Account Management- Manage CAI regions as an internal account. - Manage intake, prioritization, and tracking of regional requirements, requests, and support needs. - Coordinate resources to deliver solutions, ensuring alignment with overall product strategy and roadmap priorities. - Maintain transparency with regional leaders regarding status, trade-offs, and timelines. - Stakeholder Engagement & Requirements Management - Participate in stakeholder meetings to gather requirements, define business needs, and document outcomes. - Facilitate requirements gathering sessions and contribute to solution design discussions. - Develop process maps, user workflows, and functional documentation as needed. - Manage meeting actions, decisions, and follow-ups to ensure accountability and execution. 3. Marketing and Sales Enablement Support- Manage execution of marketing deliverables associated with product launches and updates.- Develop and maintain marketing collateral, product one-pagers, pitch decks, and sales support content.- Support go-to-market activities in coordination with product and commercial leadership.- Assist in creating value messaging aligned with regional and market needs. 4. Training and Enablement- Support development and ongoing updates of user training materials and sales enablement resources for the digital portfolio.- Coordinate training sessions and ensure materials reflect current product capabilities.- Collect feedback from users and sales teams to continuously improve enablement materials.- Maintain Knowledge Management libraries as part of the Digital Community of Practice 5. Commercial and Delivery Tracking- Track digital product opportunities, proposals, and active delivery projects.- Maintain reporting dashboards and summary metrics for leadership visibility.- Support pipeline management and ensure alignment between product availability and sales commitments. Qualifications:Required:- Bachelor’s degree in Business, Engineering, Life Sciences, Information Systems, or related field.- 3–5 years of experience in product operations, project management, account management, customer support or related discipline.- Demonstrated ability to independently manage multiple concurrent initiatives.- Experience coordinating cross-functional teams without formal authority.- Strong organizational and follow-through skills.- Excellent written and verbal communication skills.- Proficiency in Microsoft Office tools, Sharepoint, Teams Preferred:Project Management (Agile or Waterfall) #LI-MV1$85,000 - $105,000 a yearAverage base salary range - not including benefits and bonus. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. Key Responsibilities: • Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts., • Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights., • NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support., • Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention., • Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives., • Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: • Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field., • 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry., • Experience navigating complex enterprise sales environments with multiple priorities and stakeholders, • Strong analytical skills with a proven ability to solve complex problems using data., • Excellent communication and interpersonal skills, with a knack for building trust and driving engagement., • Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention., • Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery), • ETL experience, • Experience implementing production business intelligence solutions, • Startup experience Additional Job details The base salary range for this position is $132k - $165k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. About us: Sigma is the AI apps and analytics platform connected to the cloud data warehouse. Using Sigma, business and technical teams can build intelligent, production-ready AI apps that accelerate and automate operational workflows. Sigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth. Come join us! Benefits For Our Full-Time Employees: • Equity, • Generous health benefits, • Flexible time off policy. Take the time off you need!, • Paid bonding time for all new parents, • Traditional and Roth 401k, • Commuter and FSA benefits, • Lunch Program, • Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s ___ for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada). Sigma’s use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building a new Partnerships Engineering team, and we’re looking for a front-line Engineering Manager to help shape it from the ground up. This team sits at the intersection of Engineering, Strategic Partnerships, and Product. The scope spans early technical validation, hands‑on integration delivery, and longer‑term platform investments that make integrations repeatable, scalable, and easier for partners to adopt over time. As the Partnerships Engineering Manager, you’ll build and lead a dedicated Integration Enablement Engineering team that makes 1Password’s external partnerships and integrations successful - from first technical conversation through GA. This is a front-line engineering management role focused on turning partnership intent into real, shippable integrations, while systematically reducing bespoke work through shared infrastructure, tooling, and documentation. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing engineers in a front‑line role, with ownership over delivery, execution, and team health. * Strong technical judgment across APIs, SDKs, integrations, and distributed systems. * Experience working with/building technical systems spanning traditional SaaS infrastructure to AI-native applications. * Comfort operating in Strategic Partnerships‑adjacent environments and collaborating closely with partnerships, sales, and product teams. * Ability to balance short‑term partner needs with long‑term platform quality and leverage. * Clear, effective communication with both technical and non‑technical stakeholders. Bonus points for: * Experience building or scaling partner integration programs. * Familiarity with developer platforms, security products, or identity‑related systems. * Prior experience working directly with external partners or customers on complex integrations. What you can expect: Own technical partnership execution * Serve as the primary engineering owner for external partnership integrations, from discovery through GA launch. * Act as the technical counterpart in partnership discussions, validating feasibility, scope, and tradeoffs. * Support deal progression when needed through design proposals, architecture reviews, and technical assessments. Build and run the integration program * Establish and own an external integrations program that tracks work reliably across the full partnership lifecycle. * Define processes, roles, and execution models that enable multiple integrations to run in parallel without heroics. * Balance near‑term partner delivery with sustained investment in shared infrastructure and self‑service tooling. Lead partner integration delivery * Guide and support hands‑on integration work with partners, including direct consultation and building or extending first‑party components. * Ensure integrations are well‑designed, maintainable, and aligned with platform, security, and product standards. * Collaborate closely with Developer Platform and Cognition teams to land changes cleanly and sustainably. Raise the bar on documentation and enablement * Own engineering documentation that supports Strategic Partnerships, external partners, and internal engineers throughout integration work. * Build and maintain reference architectures, integration guides, and design patterns that reduce ambiguity and rework. Continuously improve how integrations work * Identify recurring integration patterns and turn them into reusable approaches. * Use proofs of concept to explore new integration models and reduce risk ahead of production investment. * Incrementally evolve integrations toward more plug‑and‑play, self‑service experiences. Ownership Areas * External partnership integration program * IDE integrations * Browser integrations * External partner integrations * Integration documentation and reference architectures USA-based roles only: The annual base salary for this role is between $190,000 USD and $258,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $172,000 CAD and $232,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Join AutogenAI – Revolutionizing Proposal Writing with generative AI AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries. Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets. AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions. You've spent years mastering proposal development. You understand compliance matrices, scoring criteria, and review cycles in ways most people never will. You've navigated procurement bureaucracy, managed impossible deadlines, and turned vague requirements into winning narratives. Now imagine your methodology becoming the foundation for how thousands of proposal teams work. AutogenAI created the category of AI-powered proposal development. We weren't first to market - we invented the market. While others are still trying to figure out how to apply generic AI to proposals, we've been building purpose-built linguistic engines specifically for proposal development since before ChatGPT existed. We need battle-tested proposal professionals who can translate hard-won expertise into intelligent workflows. Not technologists trying to learn proposaling. Not consultants who think traditional methodology is the ceiling rather than the foundation. Your expertise matters more than your credentials. We don't care if you're APMP certified or Shipley trained - we care if you've lived through 100+ competitive evaluations and can tell us what actually drives win rates versus what the textbooks say. We care if you can see where the industry is going, not just where it's been. This isn't a lateral move into sales support. This is your expertise becoming product capability. Your process knowledge influencing platform architecture. Your voice shaping how AI understands proposal development. The Role: Principal Proposal Solutions Consultant You'll work as a domain expert alongside our sales team, demonstrating how AutogenAI supports the full end-to-end proposal lifecycle for enterprise customers. This is an expert-to-expert role focused on showing proposal teams how they'd actually use our platform to capture, plan, create, review, and submit winning proposals What This Role Is: • Working hand-in-hand with Sales on new business acquisition, • Translating your proposal methodology into platform workflows and demo narratives, • Engaging prospects from opportunity qualification through evaluation and proof of concept, • Influencing product roadmap based on proposal workflow intelligence, • High visibility with enterprise proposal directors, capture managers, and C-suite buyers What This Role Isn't: • Security/integration architecture (we have Technical Pre-Sales for infrastructure, compliance, and systems integration), • Primary owner of implementation or post-sales onboarding (Customer Success leads delivery post-deal, though you may lend expertise on complex situations), • Generic solutions consulting (you're a domain specialist, not a generalist) Geographic Scope: This role supports US opportunities. Our UK and EMEA markets are managed by dedicated resources in region. • Workflow & Use Case Design, • Translate proposal team processes into AutogenAI workflows, prompting strategies, and content generation paths, • Engage peer-to-peer with proposal professionals, understanding scoring criteria, proposal structures, and review cycles, • Create solution narratives demonstrating how the platform fits their proposal methodology and delivers measurable cycle time reduction, • Success metric: Prospects should clearly articulate how AutogenAI changes their proposal process after your engagement, • Customer Demo Development, • Build customer demos using prospect's actual RFP and supporting materials in our demo environment - giving them the full feel for how the platform fits their specific proposal requirements, • Showcase real proposal lifecycle stages: capture, planning, RFP parsing, content creation, review cycles, compliance checks, and submission, • Maintain demo asset library designed to show industry-specific value, • Success metric: Demo environments should reflect prospect's actual proposal complexity and workflows, • Sandbox & Hands-On Evaluation Environments, • Configure and manage short-term evaluation environments for hands-on testing, • Build out sample data, templates, prompts, content libraries, and governance settings, • Provide platform capability training to prospective users, extending the customer demo into a hands-on environment where they can experience the platform firsthand, • Support structured proofs of concept to validate solution fit and build internal champions, • Success metric: 70%+ of PoC participants report AutogenAI would improve their proposal quality or efficiency, • Competitive Positioning & Evaluation Management, • Articulate AutogenAI's differentiation against content management platforms, proposal automation tools, and adjacent solutions, • Handle competitive evaluations and bakeoff scenarios with confidence in our unique capabilities, • Provide intelligence on competitive positioning, feature gaps, and market messaging, • Success metric: Win competitive evaluations where prospect has conducted fair side-by-side assessment, • Deal Cycle Support, • Partner with Account Executives from opportunity qualification through close, • Lead expert-to-expert conversations with proposal managers, proposal directors, capture managers, and procurement teams, • Collaborate with Technical Pre-Sales to ensure solution design aligns with validated architecture and security parameters, • Success metric: 80%+ advancement rate from qualified demo to evaluation stage, • Product & Feedback Collaboration, • Jump into sprints and product development initiatives with frequent consultation with the Build Team, • Provide structured product feedback informed by proposal workflows, competitive signals, and deal cycle insights to ensure we're delivering relevant solutions to user needs, • Identify recurring feature requests and solution gaps to support roadmap prioritization, • Represent the voice of proposal practitioners internally and help level up proposal knowledge across the sales organization, • Success metric: Your feedback should drive at least 2-3 roadmap items per quarter, • Domain Expertise:, • Deep understanding of proposal strategy, scoring criteria, and proposal lifecycles across multiple pursuit types, • Credibility to engage peer-to-peer with enterprise proposal directors, capture managers, and proposal center leadership, • Real-world scar tissue from competitive environments - we value what you've learned from losses as much as wins, • Process Translation Skills:, • Ability to break down complex proposal processes into discrete workflow steps, decision points, and content generation paths, • Experience mapping tools and systems to proposal team operating models, • Comfort translating process knowledge into software requirements and configurations, • Technical Aptitude:, • Comfort learning and working with enterprise software platforms quickly, • Ability to set up realistic demonstration environments that reflect actual proposal workflows, • Capability to troubleshoot basic technical issues and communicate effectively with engineering teams, • Quick learner who can master new platform capabilities and translate them into customer value, • Demo Craft & Storytelling:, • Skilled at building targeted demonstrations that go beyond feature presentation, • Ability to adapt messaging and depth based on stakeholder role (practitioners vs. executives vs. procurement), • Comfort presenting complex workflows in digestible, compelling narratives, • Commercial Mindset:, • Curious, pragmatic, and comfortable operating in a fast-moving scale-up environment, • Understanding of sales cycles, deal qualification, and pipeline management, • Ability to prioritize competing demands and juggle multiple evaluations simultaneously, • Stakeholder Influence:, • Confident engaging with senior decision-makers and domain experts, • Skilled at building consensus across diverse stakeholder groups, • Comfortable challenging assumptions and pushing back constructively when needed, • Experience: 7+ years in proposal management, technical writing, capture management, or proposal consulting roles within complex or regulated industries. You should have made significant contributions to competitive proposals with documented success., • Platform Learning Ability: Demonstrated ability to quickly learn and master enterprise software platforms, set up demonstration environments, and translate software capabilities into customer value. You don't need to be a developer, but you should be comfortable working with technology and learning new tools rapidly., • Track Record: Proven success producing high-quality responses, winning competitive evaluations, and working across multiple stakeholders. Ability to articulate your impact on win rates, cycle time, or quality metrics., • Communication Skills: Confident presenting to senior stakeholders, facilitating expert-to-expert discussions, and adapting technical depth to audience., • Education: Bachelor's degree or equivalent experience in relevant fields such as Communications, Business, English, Law, Journalism or Technical Writing. Industry Background: Direct experience in proposal-intensive sectors: • Federal government contracting (especially Defense, Aerospace, or Intelligence), • State & local government, • Infrastructure & engineering, • Professional services consulting Competitive Environment Experience: Track record working in highly competitive proposal environments where win rates matter and differentiation is hard. Forward-Thinking Perspective: Interest in where proposal development is heading, not nostalgia for where it's been. Comfortable with ambiguity and rapid evolution. Platform Familiarity: Previous experience evaluating, implementing, or using proposal automation tools, content management systems, or AI-powered writing platforms. Compensation and Benefits: • Competitive Salary: $110,000 - $135,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited vacation (Yes, you read right!), • Flexible Work Options: Hybrid working, with 2 days per week in our buzzing NYC Midtown office, • Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an merit-based equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

We are looking for an 80% Sales Rockstar and 20% Construction estimator to nurture and close sales in the residential and commercial construction space. The ideal candidate must be very comfortable with Customer interaction from working with hot leads and cold leads alike. You need to be comfortable working with technology, CRM systems, and customer follow-up, and have a drive that represents the company in a professional manner. We are looking for sales/estimator professionals who understand and thrive in this commission-based unlimited earning potential opportunity. REMOTE AND LOCAL TRAVEL // COMMISSION SALES WE SERVE ORANGE AND LOS ANGELES COUNTIES CALIFORNIA.// MUST BE LOCAL TO LOS ANGELES AND ORANGE COUNTY Responsibilities • Business Development, • Execute Hot Leads, set and make scope appointments, network, and generate sales from cold leads., • Pre-qualify clients for successful project outcomes., • First contact, meet with clients, scope the project, and gather project requirements., • TRAVEL to visit Project sites, to gather essential information that can't be done over the phone. That means you know how to use a measuring tape., • Produce valid estimates for your leads, nurture them, and follow up., • Stay engaged with your project owners for a successful project outcome., • Prepare detailed reports or bids for submission to appropriate parties, • Research, select advantageous deals by evaluating offers and quotes, • Foster relationships with key vendors (subcontractors, architects, etc.) Skills • Excellent communicator, • Proven experience as a construction sales/estimator, • Basic understanding of accounting and project management concepts, • Deep understanding of research methodology, data analysis, and estimation metrics, • Comfortable with numbers and technology, • Excellent knowledge of CRM software and an understanding of how to use them. (Will train how to use our CRM), • Great attention to detail, • Excellent communication and negotiation abilities, • Well-organized and reliable $30,000.00 - $130,000.00 per year Benefits: • 401(k), • 401(k) matching, • 8 hour shift, • Monday to Friday, • Commission payExperience:, • Construction Estimating: 2 years (Required), • 50% (Required)Work Location: Remote Flexible work from home options available. Compensation: $30,000.00 - $89,900.00 per year A relentless pursuit of excellence, service, and results for our clients. To deliver high-quality, cost-effective projects on schedule by employing and supporting motivated, flexible, and focused teams. We value the importance of our relationships and will continue to remain fair and true in our dealings with all employees, clients, vendors, and partners. Our Clients count on our dependability, our drive, and our integrity. We take pride in our accomplishments and build on them every day. Smith & Sell was forged from the construction trades being 2nd and 3rd generation offsprings of diverse craftsman. Our experience spans across various industries and our uniqueness is a good balance of craftmanship, business acumen, and an understanding of what it is to be the owner, the developer, and the builder. A trifecta that is evident in Smith & Sell Construction, Inc. core portfolio of prestigious hospitality, commercial, corporate and residential properties.

___ is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. ___ provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, ___ turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo is hiring a Senior Product Manager to build the next generation dialer experience that sales teams actually want to live in. Dialing is one of the highest frequency workflows in outbound and a direct lever on meetings booked. You will own the Dialer strategy and roadmap end to end, shipping improvements that increase calling efficiency, reliability, and trust. You will make dialing a first class workflow across Apollo including Tasks, People, Sequences, and reporting. This role carries real ownership. You are the DRI for Dialer outcomes and will partner closely with Engineering, Design, Data, Support, and GTM to prioritize the right bets, validate impact quickly, and scale what works. The bar is best-in-class ease of use and performance. Success looks like higher adoption and usage depth, fewer reliability issues, and clear lift in outcomes that matter such as connect rates, calls completed, and meetings booked. • Dialer sits at the center of daily execution for SDRs and AEs and has direct impact on pipeline outcomes., • The surface area is meaningful. You will own both the user experience and the platform fundamentals including performance, reliability, and instrumentation., • Great product craft shows up immediately in customer outcomes. Improvements are measurable and visible., • Dialer vision, strategy, and roadmap, including quarterly planning and sequencing of bets., • Core dialing workflows across Tasks, People, Sequences, and reporting., • Dialer quality bar including reliability, performance, and the instrumentation to measure it., • Cross-functional alignment and execution cadence across Product, Engineering, Design, Data, Support, and GTM. Make Apollo Dialer the fastest and most reliable way for reps to turn a target list into live conversations and booked meetings. Success is measured by adoption, usage depth, call quality, and meeting outcomes. • Lead prioritization, sequencing, and execution of the Dialer roadmap as a core lever for pipeline generation., • Drive clear tradeoffs across reliability investments, usability improvements, and new capability bets., • Define success metrics and establish an operating cadence to measure impact and iterate quickly., • Make dialing feel native across Tasks, People, and Sequences with fewer steps and less cognitive load., • Identify the biggest friction points in setup and daily usage, then remove them through workflow and UX improvements, • Ensure the experience supports both individual reps and managers who need visibility and control., • Improve reliability, responsiveness, and usage consistency to support high volume calling and enterprise expectations., • Partner deeply with engineering on quality standards, monitoring, and root cause analysis., • Ensure Dialer integrates cleanly with Apollo data, permissions, reporting, and automation systems., • Increase frequency and depth of usage by embedding Dialer into core execution flows., • Collaborate with GTM and Support to close feedback loops and ensure product changes drive real behavior shifts., • Translate customer pain into focused roadmap bets that compound over time., • Introduce capabilities that redefine what great looks like, including smarter prioritization, AI assisted workflows, and connected insights., • Champion features that shorten the path from target list to conversation to booked meeting., • High agency and strong ownership. You create clarity in ambiguous environments and push work forward without waiting., • Product judgment and prioritization. You focus the team on the highest leverage problems and make hard tradeoffs., • Systems thinking. You design scalable experiences that work across multiple surfaces and teams., • Customer empathy. You understand how SDRs and AEs work day to day and optimize for speed and confidence., • Execution excellence. You define, ship, measure, and iterate without thrash., • Cross-functional leadership. You align stakeholders early and handle disagreement constructively., • Technical fluency. You can engage deeply on performance, reliability, integrations, and instrumentation., • 4+ years of product management experience (SaaS preferred)., • Proven track record owning a core product area end to end, from strategy and roadmap through execution and iteration., • Experience leading both platform-level investments (reliability, performance, instrumentation) and user-facing workflow improvements., • Experience building sales execution products such as dialers, sales engagement platforms, conversation intelligence, sequencing, routing, or pipeline workflow tools., • Exceptional storytelling and product narrative skills that align teams and drive decisions., • Strong written communication with evidence of cross-team influence through PRDs, decision docs, and clear executive updates., • A collaborative partner who fosters debate and is comfortable pushing back constructively., • Demonstrated high agency in ambiguous environments. You identify the real problem quickly, propose a clear plan, align partners, and drive execution to measurable outcomes without waiting for perfect context or direction., • Thrives in ambiguity and can turn messy, undefined challenges into actionable plans with measurable outcomes., • Deep empathy for SDRs, AEs, and sales leaders, with an obsession for removing friction from daily execution., • Data-informed and customer-driven, able to diagnose problems with both qualitative insight and quantitative evidence., • A growth mindset with a high bar for craft in usability, trust, and performance., • Demonstrated ability to rally cross-functional teams and align stakeholders around shared goals and clear tradeoffs., • Skilled at setting an operating cadence, defining success metrics, and holding teams accountable to outcomes., • Able to partner effectively with GTM and Support to close feedback loops and ensure shipping translates into adoption and customer impact. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $181,300 - $226,600 USD Tier 2 Pay Range (All other US Locations) $157,600 - $197,000 USD Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more ___

About Turvo Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (___). About this Role Turvo is on a mission to unify the global supply chain. We’re building the modern collaboration platform for logistics—where shippers, brokers, and carriers connect seamlessly, share data in real-time, and orchestrate freight with unprecedented speed and efficiency. As a Senior Product Manager at Turvo, you will own a major product domain and play a critical role in shaping the future of our platform. You will partner cross-functionally to identify high-impact opportunities, design scalable solutions, and deliver a world-class user experience. This is a high-visibility role with direct influence on how logistics works in the next decade. \n What You’ll Do • Own the end-to-end product strategy for a core area of Turvo’s platform—drive vision, roadmap, and execution for shippers, brokers, or carriers., • Obsess over customer needs—dive deep into customer workflows, pain points, and data to inform every product decision., • Drive clarity in ambiguity—turn loosely defined opportunities into actionable product requirements, wireframes, and launch plans., • Collaborate deeply across functions—work closely with engineering, design, operations, sales, and customer success to ship product that solves customer problems at scale., • Lead go-to-market—develop positioning, partner training, release plans, and support collateral to ensure successful adoption., • Measure and iterate—define KPIs, monitor product performance, and continuously improve based on user feedback and usage data., • Champion Turvo’s product vision—inspire teammates and customers around the impact we can create by transforming how the world moves freight. What We’re Looking For • 5+ years of Product Management experience building and launching software products end-to-end, • 3+ years of experience in supply chain, logistics tech, TMS platforms, or freight brokerage tools is strongly preferred, • Strong product intuition paired with analytical depth—comfortable using qualitative insights and metrics to inform decisions, • Exceptional collaboration and communication skills—able to align stakeholders and rally teams across time zones, • Entrepreneurial, bias for action, thrives in fast-moving environments and doesn’t wait for permission to solve problems, • Comfortable with technical conversations and systems thinking—you can zoom into API behaviors and zoom out to business value, • Prior experience working with modern product development practices (agile, lean, customer development), • Bachelor’s degree in a technical, business, or supply chain-related field; MBA is a plus Why Turvo • Shape the future of an industry that touches every part of the global economy, • Build with purpose—create software that simplifies lives and moves goods more efficiently, • Join a collaborative team that values customer obsession, ownership and velocity, • Competitive compensation, benefits, and opportunities for growth and leadership \n We are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion. Senior Product Manager candidates based in Dallas, TX are preferred.

Zilliz is a fast-growing startup developing the industry’s leading ___ for enterprise-grade AI. Founded by the engineers behind Milvus, the world’s most popular ___, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. As the Marketing Manager, Growth and Demand Generation at Zilliz, a fast-growing Series B company, you'll play a critical role in accelerating our NA & EMEA growth. This is a hands-on role where you'll design and execute data-driven campaigns to drive developer adoption and enterprise pipeline. You'll work closely with sales, product marketing, and engineering teams to test new tactics, optimize the funnel, and scale what works. We're looking for a proactive, scrappy marketer who thrives in a fast-paced environment and uses insights—not guesswork—to drive impact. • Drive full-funnel demand generation across North America and EMEA—from net-new acquisition to lead nurture to pipeline acceleration—with campaigns spanning email, paid media, events, webinars, and partner programs., • Run ABM-style programs targeting technical buyers, using LinkedIn Ads, Google Ads, and experimental paid or organic channels to reach the right personas at the right companies., • Partner closely with Sales, DevRel, and Product Marketing to design campaigns aligned to in-flight deals and ICP insights. You’ll use product usage signals and sales intel to shape outreach and content., • Leverage AI-powered tools like Clay, Phantombuster, Swan, Zapier, Make and Common Room to automate workflows, enrich leads, personalize messaging at scale, and uncover patterns across key accounts., • Own outbound and multi-channel plays—whether that’s sequenced outreach with SDRs, direct mail for strategic accounts, or a coordinated campaign tied to launch activity or regional events., • Build and lead a global webinar program, collaborating with content, DevRel, and product teams to educate, attract, and convert audiences., • Partner with GTM Ops to tag and track campaigns across all touchpoints. You’ll own the MQL → pipeline journey and be accountable for results., • Document what’s working, what’s not, and what’s next. You’ll report on campaign performance, share feedback with stakeholders, and continually refine strategy based on outcomes and insights., • Be scrappy and resourceful—experiment constantly, move fast, and scale what works., • 3–5 years of experience in B2B SaaS demand generation, integrated marketing, or field marketing, ideally focused on developer infrastructure, AI/ML, or data platforms., • Hands-on experience running ABM-style campaigns and managing programs across email, paid, webinars, and events., • A strong understanding of enterprise buyers and technical audiences, and how to build campaigns that resonate across both., • A mix of creativity and analytical rigor—you write compelling ad copy, test hypotheses, and know what metrics matter., • Paid acquisition expertise, including campaign setup and optimization across LinkedIn, Google, and other digital channels., • Deep familiarity with AI-driven tools like Clay, Swan, and Common Room to automate and scale outreach with precision., • Strong working knowledge of tools like HubSpot,/Clearbit, Google Ads, and analytics platforms., • A proactive and collaborative mindset—you move quickly, document what you learn, and share wins and misses openly., • Bonus: Experience in the vector database, LLM infrastructure, or GenAI ecosystem., • Help define the GTM playbook for one of the most important layers of the GenAI stack., • Join a high-growth team at the forefront of AI infrastructure., • Hybrid-friendly culture with flexibility built in., • Work closely with cross-functional teams across the globe., • Opportunity for rapid growth and high visibility., • Competitive compensation (cash + equity), • Regular bonus and equity refresh opportunities, • Medical, dental, and vision insurance, • Paid time off, including vacation, sick leave, and global well-being days, • Generous 401(k) and regional retirement plans$140,000 - $180,000 a yearZilliz is an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Propel builds technology that strengthens the social safety net in America. We envision a future where every American has the tools and resources they need to thrive. The safety net’s strength depends not just on funding, but delivery. Propel exists to dramatically improve how government benefits are delivered. Managing SNAP, picking a D-SNP plan, or protecting against EBT theft should feel as seamless as Apple Pay or Netflix. Governments struggle to build modern, scalable user experiences. We don’t. To succeed, we focus on execution. We’re building the technology, required to deliver modern benefits experiences at scale. We aim to massively grow impact and revenue while operating with a lean and excellent team, which requires rigor, urgency, strong judgment, and thoughtful use of modern technology, including AI. Over 5 million Americans trust Propel today. We’ve grown revenue 35% YoY and are reinventing entire benefit categories, including Medicare, around the real needs of low-income Americans. We’re building a high-growth, high-ceiling, sustainable for-profit company where impact drives revenue. We’re looking for a Senior Product Manager to define, own, and execute our healthcare management strategy. You’ll start by focusing on the Medicaid population—understanding how managed care organizations (MCOs) serve their members and where technology can meaningfully improve outcomes. Over time, you’ll expand your scope to include the Medicare and dual-eligible populations. This is a senior individual contributor role for someone who thrives in ambiguity, has built products from scratch, and has a deep understanding of the health-tech landscape. You’ll work cross-functionally with engineering, design, data, and sales to bring new products to market that improve care for the people who need it most. • Own the end-to-end product vision and roadmap for Propel’s healthcare management offering, from discovery through launch and iteration., • Deeply understand the needs of MCOs, state Medicaid agencies, and the members they serve., • Lead 0→1 product development: identify opportunities, validate hypotheses, define requirements, and ship solutions in close collaboration with engineering, design and sales., • Partner directly with MCO prospects and customers as part of a B2B sales motion—joining sales calls, shaping product demos, and translating customer feedback into product direction., • Define and track success metrics that tie product performance to member health outcomes and business results., • Develop a deep expertise in the Medicaid managed care ecosystem, including care coordination, utilization management, HEDIS/quality measures, and member engagement., • Build the strategic case for expanding into Medicare and dual-eligible populations as the product matures., • Communicate product strategy clearly to leadership, cross-functional teams, and external stakeholders., • 4+ years of product management experience, with a meaningful portion in health-tech or healthcare services., • Demonstrated 0→1 product experience—you’ve taken a product from an idea or early concept to a shipped, scaled solution., • Startup experience: you’re comfortable with ambiguity, move fast, and know how to make smart tradeoffs with limited resources., • Direct experience participating in a B2B sales motion with MCOs or health plans—you’ve sat in on sales calls, shaped go-to-market positioning, or helped close deals., • Strong understanding of the Medicaid managed care landscape, including how MCOs operate, what drives their purchasing decisions, and how members interact with the care system., • Exceptional communication skills—you can present a product vision to a C-suite buyer and write a clear PRD with equal confidence., • A genuine commitment to improving health outcomes for underserved populations., • Experience with Medicare, dual-eligible (D-SNP), or Medicaid/Medicare integration programs., • Familiarity with care management workflows, clinical data (claims, ADT, labs), or interoperability standards (HL7/FHIR)., • Background in or exposure to quality measurement frameworks (HEDIS, CAHPS, Star Ratings)., • Experience working with government programs, public benefits, or safety-net populations., • Meaningful work and a strong shared sense of mission, • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats a few times per year., • 20 Days of PTO, • 4% 401K match, • $10k lifetime spend towards Carrot Fertility, • Excellent Medical, Dental and Vision options, • Other health and mental health focused benefits and perks, • Propel builds compensation bands referencing the 75th percentile of compensation for companies like us. Expected compensation for the role as scoped is $190,000 - $225,000 and will be based on how a candidate matches to our internal leveling guide. Additional Considerations: • We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities., • We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington., • Background Check Requirement: For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA). Learn more about our impact from the press Join us, and let's build something amazing together!

* This is a remote position. * Salary Range: $80K-100K base salary Preferably - DFW AREA Must Reside in the U.S Direct Sales Experience Required. JAFRA COSMETICS INTERNATIONAL is looking for you. Jafra is a fun direct selling company that has been part of the industry since 1956. We work to create an exceptional experience for our associates and sales consultants. Are you ready to be part of the team? Join us! PRIMARY FUNCTION: This individual combines field leadership strength with the entrepreneurial mindset of a business developer; identifying opportunities for growth, launching initiatives to increase penetration, and creating strategies that attract, retain, and develop new consultants and leaders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Field Expansion • Drive focused attraction strategies that reflect JAFRA’s brand values and commercial priorities by empowering the field to leverage social media, personal branding, and digital prospecting; and by leading regional brand awareness and guest event initiatives that introduce new customers and prospective consultants to the JAFRA product experience and business opportunity., • Implement comprehensive regional expansion strategies that grow the consultant base, enhance retention and leadership depth, and drive customer acquisition and brand visibility across the region., • Develop and maintain impactful relationships with field leaders to accelerate growth, enhance engagement, and boost productivity throughout the consultant network., • Track key regional development metrics: growth by region, new consultant activation, retention, and leadership promotion.Field Development, • Coach Leaders through monthly business reviews to help them analyze performance, enhance their sales, sponsoring, and team-building skills, and translate goals into actionable growth plans., • Execute monthly field activation campaigns, recognition programs, and leadership calls., • Lead virtual and in-person field events that drive motivation, education, and duplication of best practices., • Execute New Leader Onboarding with a focus on sustainability and duplication.Field Engagement, • Model effective leadership communication, field engagement, and relationship building to establish a high-performing culture., • Ensure all promotional offers, campaigns, and incentives are clearly explained, aligned with the compensation plan, and easy for consultants to act on., • Design and deliver field presentations and digital materials that simplify complex programs and inspire participation across all levels of the field. QUALIFICATIONS • Bachelor’s degree in business, Marketing, or related field preferred., • Minimum 5 years of progressive experience in field development, regional management, or direct selling leadership., • Proven ability to grow markets through sponsoring, coaching, and leadership development., • Strong analytical and planning skills with the ability to translate data into actionable field strategies., • Excellent communication, presentation, and motivational skills., • Willingness to travel domestically to attend field events, training sessions, and leadership meetings., • Bilingual (English/Spanish) preferred but not required., • Entrepreneurial Leadership: Thinks big, takes initiative, and builds from the ground up., • Strategic Execution: Balances vision with disciplined follow-through., • Influential Communicator: Connects and inspires across diverse audiences., • Field-Focused Mindset: Understands the heartbeat of the consultant experience., • Data-Driven: Uses performance insights to guide and measure success.Benefits Include:, • Medical, Dental, Vision Insurance, • 401K with 50% employer match on the first 10% of employee contribution, • Bonus Opportunity, • Medical & Dependent Care Flexible Spending Accounts, • EAP, • 100% company sponsored AD&D Life Insurance, • Supplemental Life Insurance... and more!

About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) Toast is building a Toast-owned Networking Platform that makes restaurant connectivity secure, performant, and effortless to deploy and support at scale. As Product Manager for Network Engineering, you will drive strategy and execution across our managed networking stack (Pronto, Meraki, UniFi) and partner deeply with Engineering, Hardware Ops, Care/Onboarding, and Security & Compliance to deliver platform capabilities that improve restaurant uptime, accelerate onboarding, and reduce operational burden. A day in the life (Responsibilities) • Product strategy & roadmap for Toast-managed networking across hardware, firmware, dashboards, observability, and support tooling, • Owning the end-to-end connectivity experiences and building the next generation management tools for Toast networking devices, • Discover customer pain points and unmet needs and drive for high quality feature requests, • Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment, • Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win, • Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap, • Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches, • Source new networking products and drive the qualification of the product internally and externally, • Analyze and track product KPIs to understand how hardware products are performing in the field post launch Do you have the right ingredients*? • 5+ years of Product Management experience (or equivalent), • Proven ability to lead products that sit at the intersection of software + hardware + operations, with many internal stakeholders., • Strong technical fluency in networking fundamentals such as VLANs, SSIDs, firewalls, captive portals, observability and telemetry., • Track record of shipping products that measurably improve reliability, operational efficiency, or support outcomes., • Excellent cross-functional leadership: you can align teams without direct authority and drive execution in ambiguity. Special Sauce* (Nice to Haves) • Experience with managed networking ecosystems (e.g., Meraki/UniFi), ISP/carrier concepts, IoT devices or cellular failover solutions., • Experience building support tooling: automation for operations teams, • Familiarity with AI-assisted support systems (retrieval + telemetry lookup, action execution with guardrails)., • Experience in user experience design and research is a plus, • Experience in data mining and/or querying skills is a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$115,000—$184,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure long-term value realization across a portfolio of mid-market and enterprise accounts. You will lead success planning, drive adoption and engagement, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer and internal processes. • Confident operating independently, navigating strategic accounts, and aligning customer needs with organizational goals, • Comfortable managing technical and strategic issues, leveraging internal partnerships to drive outcomes, • Effective communicator with the ability to present complex ideas clearly across a range of audiences, • Adaptable and proactive in dynamic, fast-paced environments with a continuous improvement mindset, • Manage strategic customer relationships post-sale, focusing on adoption, retention, and value delivery with minimal oversight, • Deliver outcome-oriented QBRs/EBRs and lead success planning to align customer goals with platform capabilities, • Drive platform adoption and feature engagement through best practices, enablement, and education on roadmap developments, • Monitor account health using data-driven insights; proactively identify risks and lead coordinated mitigation efforts, • Resolve complex escalations with timely, clear communication and a focus on long-term customer trust and satisfaction, • Collaborate with Sales, Engineering, and Support to influence renewal and expansion outcomes, • Represent the customer voice internally, providing structured feedback to Product and other teams, • Support knowledge sharing and contribute to internal process development or mentoring where relevant, • 8+ years of experience in enterprise SaaS, with at least 3 years in Customer Success, TAM, or support roles, • Proven track record managing complex customer relationships, including executive-level stakeholders, • Strong communication, analytical, and problem-solving skills with an emphasis on delivering measurable outcomes, • Technical familiarity with internet and networking technologies; experience with security products is a plus, • Proficiency in CRM and support tools such as Salesforce and Jira, • Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent professional experience #LI-EM3

Product Manager, Measurement NovaTech Automation | Fully Remote (North/South America time zones) | Up to 15% travel About the Role This role is responsible for NovaTech's electrical power measurement product portfolio — from initial strategy and development through launch, support, and end-of-life. You'll serve as the internal subject matter expert for power measurement devices used in substation and grid edge applications, and act as the voice of the customer by translating utility and grid edge market needs into clear, actionable product requirements. Key Responsibilities Product Strategy & Roadmap • Develop and maintain a product strategy for the measurement portfolio that aligns with NovaTech's mission and long-term goals, • Build and update a product roadmap that reflects both short- and long-term development plans, keeping pace with market and customer needs, • Identify opportunities for product line expansion, including adjacent applications and emerging grid modernization trends, • Conduct market research to identify emerging trends, customer needs, and the competitive landscape within the power utility industry, • Use market intelligence to inform product positioning and feature prioritization, • Build and maintain relationships with utility customers, system integrators, and industry stakeholders through site visits, advisory boards, and direct feedback sessions, • Monitor regulatory and standards developments (IEEE, IEC) that may affect product requirements or open new market opportunities, • Work closely with sales, engineering, and manufacturing to define product requirements, specifications, and timelines that balance technical feasibility with market demand, • Collaborate with quality assurance teams to ensure products meet industry standards for reliability and performance, • Coordinate product launch activities including marketing campaigns, sales training, and customer support documentation, • Develop go-to-market strategies including competitive positioning, value propositions, and sales enablement materials, • Define pricing strategies, manage product budgets and forecasts, and keep products profitable while staying competitive, • Track KPIs including product adoption rates, customer satisfaction scores, and market share to support continuous improvement, • Bachelor's degree in engineering, business, or a related field required, • 5+ years of product management experience with technical B2B products in power utility, industrial automation, or adjacent industries, • Demonstrated track record of bringing products from concept to market, • Master's degree in engineering or MBA preferred, • Strong technical understanding of AC power measurement, • Familiarity with automation protocols including DNP3, IEC 61850, and C37.118, • Proficiency in Microsoft Office Suite, • Strong organizational, analytical, and problem-solving skills, • Clear communicator with the ability to influence across teams without direct authority, • Comfortable working cross-functionally in a fast-paced environment, • Able to translate technical requirements into business value

About the Company: Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change. Role Summary:The Director of Client Finance, Non-Profits is responsible for overseeing Charter Impact’s service delivery, as well as acting as an outsourced CFO on behalf of our non-profit clients. This role oversees all finance, accounting and compliance reporting for assigned clients by working collaboratively with the Charter Impact Accounting, Accounts Payable, Payroll and Retirement Services Teams and ensuring accuracy and timeliness of financial information. This position is highly visible to Charter Impact clients and must deliver excellence in professional expertise and customer-service in a proactive and positive manner. This position is remote to candidates based in AZ, CA, CO, CT, FL, GA ID, IL, MI, NV, OR, SD, TX, UT and/or WA. *This position requires up to 25% travel • Oversee financial and accounting services and provide direction to Charter Impact Teams in the following areas: financial statement preparation, accounts payable, accounts receivable, expense tracking by grant, grant reporting – for both governmental and private grants, and ad hoc reporting as requested, • Review all financial statements as prepared by Accounting Teams to ensure compliance with GAAP, • Prepare annual budgets and monthly forecasts for clients while providing valuable insight as to their financial condition, • Oversee the annual financial and governmental audits, including work paper preparation, liaison with auditors and understanding of the governmental programs, • Oversee and ensure the accuracy and timeliness of all compliance reporting, • Serve as a fiscal liaison to applicable Agencies, • Provide training to client staff to ensure internal controls are properly implemented and followed, • Work with organizational leaders and other executives to ensure financial information is properly communicated, • Develop and maintain long-term relationships with client leadership and staff, • Maintain up to date knowledge of the industry and related funding through regular professional development in areas of responsibility, • Mentor staff to ensure continued professional growth within Charter Impact Teams, • Work collaboratively with Business Development Team to develop and implement effective sales strategies to achieve sales targets and expand our non-profit customer base, • Support the Business Development Team with subject matter expertise to find and win prospects, • Analyze non-profit market trends and discover new opportunities for growth, • Liaise with other departments to ensure brand consistency and increase sales through cross-functional efforts., • Bachelor's degree in accounting or finance is required., • Master's degree in Finance or Accounting is highly desired., • 7 years of experience, a portion of which includes oversight and development of staff is required., • Experience in a professional service firm, such as a CPA firm, is a plus., • Experience in non-profit finance and operations is highly desired, • Experience charter school finance and operations is a plus., • Certified Public Accountant is highly desired but not required., • Ability to maintain, encourage, and participate in a close and highly collaborative team environment with clients and Charter Impact staff., • Exceptional customer service skills., • Strong written and verbal communication skills., • High organizational skills with attention to detail., • Self-starter – able to prioritize and multi-task without daily direct supervision., • Computer skills and proficiency in Microsoft Office, particularly MS Excel., • Knowledge of Sage Intacct or other similar Non-Profit Accounting systems., • As a remote-first organization, we embrace flexibility and collaboration across teams. To support your success, we provide a company-issued laptop along with essential accessories, including a mouse, keyboard, and monitor, to help you create a productive remote workspace., • Opportunities to connect: Engage in frequent virtual and in-person team-building events., • Incredible colleagues: Work alongside a passionate team making a real impact., • Competitive compensation & benefits: Enjoy medical, dental, vision, and life insurance, plus a 401(k) with company match—and much more!, • Generous paid time off: Receive 11 paid company holidays and a winter break from Christmas Day through New Year's Day., • Employee Referral Bonus Program: Earn a bonus for successful referrals.$120,000 - $150,000 a yearThis position has a base salary of $120,000 - $150,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields, including bromodomains, CAR-T therapy, cell signaling pathways, Coronavirus, CRISPR, deacetylases, demethylases, immunotherapy, kinases, methyltransferases, phosphodiesterases, phosphatases, poly ADP ribose polymerases, and ubiquitin enzymes. The company is headquartered in San Diego, California and provides custom protein expression, biochemical and cell-based assays, cell line development, CRISPR, BLI and compound screening services. BPS Bioscience is scientist founded and driven, focusing on providing quality life science products and services to accelerate drug discovery and development for treatment of human diseases. Job Overview The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction. Responsibilities: • Build and maintain a network of sources to identify new sales leads., • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory., • Negotiate and close sales opportunities., • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions., • Demonstrate the functions and utility of products or services tailored to customer needs., • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools., • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams., • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly., • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction., • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements., • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools., • Provide periodic and accurate territory sales forecasts and reports., • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads., • Monitor market trends and competitor activity to inform sales strategy., • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service., • Demonstrates professionalism, resilience, and a positive attitude in all interactions., • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback., • Encourages knowledge sharing and teamwork to drive collective success., • Introduces and promotes effective sales techniques and/or tools to improve team efficiency., • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements., • Provide mentorship and training for other members in the department., • Manages the performance of direct reports if applicable., • Perform other duties as assigned. Required Qualifications: • Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business., • Minimum of 7+ years of relevant sales or industry experience required., • Proven sales and negotiation skills with a results-driven approach., • Excellent interpersonal and customer service abilities., • Ability to thrive in a high-paced, client-facing environment., • Strong organizational skills., • Demonstrates a high level of accuracy and thoroughness in all aspects of work., • Consistently ensures precision and completeness in documentation and communication., • Solid analytical and problem-solving capabilities., • Proficient in Microsoft Office Suite or related software., • Familiarity and use of CRM platforms and sales reporting tools., • Self-motivated and capable of working independently., • Willingness and ability to travel extensively within the assigned territory. Benefits! • 401k with company match, • Medical/Dental/Vision health insurance plans, • Vacation and paid holidays BPS Bioscience is an equal opportunity employer, without regard to race, color, religion, age, gender, sexual orientation, disability, or any other characteristic protected by applicable law.

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity What’s so great about working on Calendly’s Engineering team? We make things possible for our customers through innovation. Why do we need you? Well, we are looking for a QA Engineer III who will bring experience testing consumer SaaS applications in an Agile environment. You will report to a QA Engineering Manager and will be responsible for testing new features and functionality within the Calendly platform. A day in the life of a QA Engineer at Calendly At Calendly, we strive to think it, build it, ship it—delivering great features to our customers as fast as possible while ensuring the highest quality user experience. As a QAE, you will work closely with Development Engineers and Product Managers. This includes helping define user stories and refine acceptance criteria as well as testing new features and creating automated tests. Our ideal candidates are analytical with a keen eye for detail and obsession over quality. Top candidates will have experience using continuous integration, deployment, testing, and delivery strategies. This role will be responsible for logging and monitoring errors, and testing performance and load-time. You’ll have the opportunity to design testing strategies in a service-oriented architecture for large scale projects including unit tests, API tests, and functional/GUI tests. On a typical day, you will be working on: • Analyze product requirements and architect test plans, • Contribute in team sprint planning meetings, • Write, validate and execute test cases, • Track defects and provide quality metrics, • Collaborate with SDETs and other engineers on test strategies, • Take ownership of and champion quality in areas of focus, • Promote to the entire organization how important it is to ship high-quality / low-defect code What do we need from you? • 4+ years of experience testing web applications, • Experience testing a SaaS product with a strong focus on quality throughout the entire software development cycle, • Experience testing in a service-oriented architecture, • Understanding of web application architecture and troubleshooting, • Exposure to one or more automation testing tools (e.g. Cypress, WebDriver, Playwright), • Experience with Git or other source control systems, • Experience with one or more scripting languages (e.g. Javascript, Python), • Working knowledge of CI/CD tools like Jenkins, Buildkite (or other similar tools), • Experience validating API services using tools such as Postman, • Experience with Agile development methodology (e.g. Scrum), • Experience mentoring and guiding other Engineers in testing best practices, • Excellent problem-solving skills, a love for technical challenges, and a willingness to learn, • Impeccable time management skills and an ability to self-direct, • Phenomenal written and verbal communication skills, • Availability for participation in an on-call rotation, ensuring timely and effective responses to critical production issues outside of regular working hours., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Tier 1 Salary Hiring Range $139,071 - $168,521 USD Tier 2 Salary Hiring Range $127,482 - $154,478 USD Tier 3 Salary Hiring Range $115,892 - $140,434 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

Location: Remote (Americas) - (Global Application Allowed, choose the region closest to you to apply) Position: Ecosystem Growth Manager (AI & DePIN) - Americas Company: ChainGPT Position Type: Full-Time ChainGPT is at the forefront of AI and Blockchain Technology, enabling and transforming Web3 through AI. Our AI-powered tools equip users with fast and accurate information to navigate the dynamic Blockchain industry. We are seeking a relentless Ecosystem Growth Manager to solve one of the hardest challenges in Web3: the Cold Start problem of a new Layer-1. You will be the architect of both supply and demand within the AIVM ecosystem—responsible for onboarding GPU compute providers, attracting AI builders, and securing enterprise data partners who will power real-world adoption. This is not a token-sales role. You are championing a decentralized cloud infrastructure that competes directly with centralized giants while offering cryptographic proofs and verifiable inference. Your work will define the early foundation—and long-term success—of AIVM’s ecosystem. Supply-Side Growth (DePIN Infrastructure) • Identify, evaluate, and onboard GPU clusters, independent data centers, and miners repurposing hardware for AI compute., • Build and manage a high-quality pipeline of Resource Providers contributing compute power to AIVM., • Scout top-tier AI developers, agents-as-a-service builders, and Web3 protocols requiring verifiable inference., • Persuade teams to deploy their AI agents, models, and applications on AIVM instead of centralized cloud providers., • Negotiate high-impact integrations with Data Availability layers, Oracle providers, enterprise infrastructure partners, custody solutions, and tooling providers., • Collaborate with Product and Growth teams to structure targeted incentives: Ecosystem grants, “Global Hunt” acquisition campaigns, and liquidity mining and supply-side reward programs, • Bridge communication between enterprise partners (who operate in fiat) and the crypto-native architecture of AIVM., • Translate technical, economic, and compliance requirements into clear pathways for adoption., • 3+ years of experience in Web3 BD or Ecosystem Growth, ideally at a Layer-1, Layer-2, or DePIN (Decentralized Infrastructure) project., • Technical fluency in AI and blockchain fundamentals: understanding inference vs. training, the value of H100-class GPUs, and the importance of sovereign chains., • Strong network of builders and operators—including node operators, GPU providers, validators, AI developers, and protocol teams., • Proven track record of closing deals end-to-end: from outreach to negotiation to technical integration to Mainnet launch., • Highly autonomous and able to build, manage, and scale your own pipeline in a fast-paced environment., • Experience onboarding compute providers or managing infrastructure supply., • Background working with enterprise AI workloads or cloud infrastructure., • Familiarity with incentive design, token economics, or ecosystem grant frameworks., • Work alongside the ChainGPT core team on high-impact AI and Web3 products across our ecosystem., • Remote-first setup with flexible hours, focused on outcomes, trust, and ownership., • Competitive compensation, with performance-based upside where applicable to the role., • Fast-moving environment with direct collaboration across all team members, including senior management, and clear accountability with no micromanagement., • The support to do your best work, including the tools you need, structured onboarding, and clear room to grow. Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our Ecosystem Growth Manager (AI & DePIN), you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology. Additional Information: • Employment Compliance and Confidentiality:, • All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to you jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship., • Employment Structure:, • The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement., • Compensation:, • Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems., • Probationary Period:, • All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.

About the Company Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. About Armada Armada delivers sovereign, mission-ready AI infrastructure designed to operate where traditional cloud and centralized data center models cannot. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable secure, resilient AI operations across classified, regulated, and mission-critical environments, supporting defense, intelligence, energy, and industrial enterprises. The Americas and US Federal markets are strategic priorities for Armada. Customers across defense, intelligence, civilian agencies, and enterprise sectors require infrastructure that meets the highest standards for security, compliance, resilience, and operational control. This role ensures Armada’s platform is successfully deployed, adopted, and operated across both FedRAMP-regulated and classified environments as well as commercial enterprise customers throughout the Americas. Role Overview The Senior Director of Customer Success & Delivery for Americas & US Federal leads Armada’s post-sales organization across the region, ensuring successful deployment, operational excellence, and long-term customer value realization. This role owns the full post-award lifecycle, from onboarding and deployment through production operations, customer success, and expansion. The Senior Director leads teams of Technical Account Managers, Forward Deploy Engineers, and Mission Success Engineers responsible for delivering Armada’s AI infrastructure platform in complex enterprise and federal environments. The position combines delivery leadership, technical credibility, and executive customer engagement to ensure Armada becomes a trusted long-term partner to mission owners and enterprise leaders. Success is measured by customer adoption, mission outcomes delivered, operational stability, renewals, and platform expansion across the Americas. Key Responsibilities Regional Customer Success & Delivery Leadership • Own Customer Success and Delivery outcomes across US Federal and Americas enterprise customers, • Define and operate a regional post-sales model aligned with both commercial enterprise requirements and federal security frameworks, • Translate customer mission and business objectives into structured success plans, milestones, and measurable outcomes, • Drive long-term retention, expansion, and platform adoption through consistent execution and customer trust Deployment and Operational Execution • Own the post-award lifecycle from contract execution through deployment, activation, and steady-state operations, • Ensure rapid time-to-value for AI workloads deployed on Armada’s edge infrastructure platform, • Lead delivery governance across hardware, networking, platform infrastructure, and AI workload readiness, • Establish repeatable deployment playbooks, delivery processes, and operational runbooks suitable for both enterprise and government environments Federal Security, Compliance & Accreditation • Lead deployments operating under FedRAMP Moderate and High environments and classified infrastructure requirements, • Partner with federal security and compliance teams on ATO processes, continuous monitoring, and audit readiness, • Ensure deployments align with NIST 800-53 controls, federal risk management frameworks, and agency-specific security requirements, • Serve as the senior escalation authority for accreditation, compliance, and security-related concerns, • Maintain strict adherence to clearance protocols, need-to-know requirements, and operational security standards Executive Stakeholder Engagement • Build trusted advisor relationships with senior government officials, enterprise executives, and mission leaders, • Lead executive program reviews and operational governance sessions focused on mission impact, system reliability, and roadmap alignment, • Communicate value in terms of mission effectiveness, operational resilience, and measurable business outcomes, • Maintain credibility in high-stakes, sensitive operational environments Adoption, Expansion & Platform Growth • Drive adoption of Atlas, Galleon with AEP, and Leviathan AI Factory deployments integrated with Bridge GPU-as-a-Service, • Support transitions from pilot environments to full production deployments, • Identify opportunities to expand deployments into additional agencies, regions, or enterprise programs, • Partner closely with Sales and Capture teams to drive expansion while preserving strong post-award trust Customer Health and Risk Management • Define and monitor customer health indicators tied to mission success, platform adoption, and operational stability, • Identify risks early and drive cross-functional resolution across engineering, product, and security teams, • Lead executive-level escalations and crisis management when required Team Leadership & Organizational Development Build and scale a regional Customer Success organization across the Americas Recruit and develop teams including: • Technical Account Managers, • Forward Deploy Engineers, • Mission Success Engineers, • Customer Success leaders Create a culture of accountability, discretion, and mission-first execution Ensure teams operate in compliance with federal security requirements and enterprise governance standards Cross-functional Leadership inside Armada • Partner closely with Product, Engineering, Security, Compliance, and Government Programs teams, • Represent the voice of Americas customers in product roadmap decisions and service delivery models, • Help shape Armada’s global delivery framework and FedRAMP operating model Qualifications and Experience • 10+ years of experience in customer success, technical delivery, program leadership, or professional services, • Experience leading large enterprise or federal technology deployments, • Active TS/SCI clearance preferred; Full Scope Polygraph strongly desired, • Strong technical foundation in AI infrastructure, edge computing, data center platforms, and GPU-accelerated workloads, • Demonstrated success delivering outcomes in regulated, classified, or mission-critical environments, • Executive-level communication skills with experience engaging senior government and enterprise stakeholders Preferred Experience • Direct experience with FedRAMP Moderate or High environments, • Background supporting DoD, Intelligence Community, or federal civilian agencies, • Experience operating in disconnected, denied, or edge environments, • Experience scaling AI or compute infrastructure from pilot to production What Success Looks Like • Federal and enterprise customers operating stable, secure AI infrastructure in production, • Atlas, Galleon, and Leviathan deployments integrated with Bridge GPUaaS delivering measurable operational impact, • Successful accreditations, renewals, and expansions across the Americas, • Armada recognized as a trusted long-term AI infrastructure partner for mission-critical environments, • A high-performing regional Customer Success organization driving sustained growth across US Federal and Americas enterprise markets Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits • Medical, dental, and vision (subsidized cost), • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA), • Retirement plan options, including 401(k) and Roth 401(k), • Unlimited paid time off (PTO), • 15 paid company holidays per year #LI-Remote #HP-1 Compensation $231,000 - $288,000 USD You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge, • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude, • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company, • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda, • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit ___. Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are looking for a Principal Product Manager to own and scale our programmatic advertising exchange and SSP capabilities within Life360’s growing Ads business. This role combines deep operational ownership, strategic product leadership, and hands-on collaboration across Engineering, Programmatic, Sales, and Partner teams. You will be the primary product owner responsible for the stability, performance, and evolution of our exchange. This includes managing day-to-day exchange operations, guiding backlog and roadmap execution, partnering closely with Engineering on delivery, and working directly with supply and demand partners to drive optimization and growth. You will balance short-term operational needs and revenue impact with long-term platform scalability, reliability, and market competitiveness. This is a highly cross-functional role in a fast-moving, technically complex environment. Success requires comfort with ambiguity, strong judgment in prioritization, and the ability to align diverse stakeholders around clear product direction. • Own exchange operations and performance by serving as the primary product owner for exchange-related issues, integrations, and reliability, ensuring ongoing stability and rapid resolution of incidents in partnership with Engineering and Programmatic stakeholders., • Provide strategic product leadership by defining and maintaining the product vision and roadmap for programmatic and exchange offerings, aligning priorities with company goals, market trends, and leadership direction., • Drive monetization and exchange optimization by applying expertise in supply and demand dynamics, auction mechanics, pricing, formats, and partner mix to improve performance and scalability., • Own and evolve programmatic integrations across OpenRTB, Prebid (client and server), and Google Open Bidding, ensuring high-quality bid flow, measurement, and partner performance across Web, Mobile, and CTV., • Manage product-related partner relationships by supporting SSP, DSP, and technology integrations, troubleshooting complex issues, driving post-integration optimization, and acting as an internal advocate for partner needs and constraints., • Drive future-looking platform investments by evaluating industry shifts, including AI-driven buying and selling protocols, ensuring Life360 remains well-positioned as the ad tech ecosystem evolves., • Collaborate cross-functionally with Sales, Marketing, Finance, Legal, and Business Development teams to ensure alignment, clear communication, and effective execution., • 10+ years of experience in Product Management within AdTech, with deep familiarity with programmatic advertising, SSPs, exchanges, and supply and demand dynamics., • Bachelor’s degree or equivalent practical experience required; advanced degree is a plus., • Deep familiarity with programmatic advertising and standards, including OpenRTB, Prebid (client-side and server-side), and Google Open Bidding (including troubleshooting, optimization, and integration best practices)., • Experience working with header bidding and auction dynamics (latency, timeouts, bid caching, floors, demand routing, identity/consent signals, and win-rate optimization) across Web, Mobile, and CTV., • Proven track record of owning complex, high-scale platforms where operational excellence, reliability, and monetization are critical to business success., • Strong ability to lead in ambiguous, fast-changing environments, balancing short-term operational needs with long-term strategic goals., • Experience working closely with Engineering teams on technically complex systems, including backlog ownership, sprint execution, and tradeoff decision-making., • Demonstrated success collaborating across cross-functional teams such as Programmatic, Sales, Partnerships, Marketing, Finance, and Legal., • Ability to assess business and revenue impact quickly, prioritize effectively, and drive clear decisions during incidents and high-pressure situations., • Excellent communication skills, with the ability to influence and align both technical and non-technical stakeholders, including senior leadership., • Strong analytical and problem-solving skills, with comfort using data to guide prioritization, optimization, and strategic planning., • Experience representing a company externally with partners and at industry events, and staying current on market trends, competitive landscape, and emerging technologies. Competitive pay and benefits. Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees. 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. Employee Assistance Program (EAP) for mental wellness. Flexible PTO and 12 company wide days off throughout the year. Learning & Development programs. Equipment, tools, and reimbursement support for a productive remote environment. Free Life360 Platinum Membership for your preferred circle. Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference Be a Good Person - We have a team of high integrity people you can trust. Be Direct With Respect - We communicate directly, even when it’s hard. Members Before Metrics - We focus on building an exceptional experience for families. High Intensity High Impact - We do whatever it takes to get the job done. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote

They are an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, they seamlessly transfers the call with full context. They were purpose built for the rental industry, starting with car rental operators across North America. Their platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. They are now establishing it as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring the product for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring the product for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the product dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self-service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything product related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Competitive compensation and strong growth potential as the customer success function scales.

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ As a Product Owner at Kapitus, you will be responsible for driving the success of our 3rd party sales partners by ensuring their partner portal experience is world class, seamless and user friendly. You will act as the “CEO” of your product by working with partners, developers, and internal stakeholders to ensure that we fully-understand market needs, are staying true to our core mission, and building the most valuable features possible. You are responsible for growth and risk - accountable for achieving business objectives and financial metrics, communicating to all levels of the organization, and crafting an agile roadmap to guide the product to market. You will be part of a small, persistent team and have endless opportunities to lead initiatives, expand your technical expertise, and deliver products that make a real difference. What you’ll do: • Craft a vision and strategy based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization., • Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions., • Work daily with development and analytics teams to clarify the vision, requirements, and priorities., • Collaborate with sales and 3rd party partners to properly position products in the marketplace., • Continuously adapt the plan by adjusting scope and priorities to deliver the most valuable solutions possible., • Balance the value of deliverables with their associated cost and risk., • Own the product backlog, objectively balancing directions from multiple stakeholders., • Define user stories that are ready for the development team., • Analyze competitor landscapes and market trends to identify opportunities for product innovation and enhancements. What we’re looking for: • Bachelor’s degree in Business, Information Systems, or a related field., • 5+ years of experience as a Product Owner with a track record of delivering measurable business value., • Specific and demonstrable experience working with sales teams and externally facing digital properties. Strong instinct for user experience., • Commitment to creating lean, purposeful documentation and driving thoughtful discussions around user-centered backlog prioritization best practices., • Required expertise in Salesforce Experience Cloud., • Deep experience managing Agile backlogs and partnering closely with engineering teams, UX, Customer Research and other Product Owners., • Strong understanding of sales systems. Familiarity with lending products and , underwriting workflows a plus., • Experience working with API-based integrations and distributed systems., • Strong analytical skills, with the ability to interpret data and use insights to inform prioritization and decision-making., • Proven ability to operate independently, manage complexity, and create clarity in ambiguous environments., • High degree of ownership and accountability for delivery outcomes., • Excellent written and verbal communication skills., • Experience collaborating with third-party channel partners and building partner portals strongly preferred., • CSPO, PSPO, or similar Agile certification preferred., • Internally motivated Product Owner who applies Scrum and Design Thinking principles to drive effective product discovery and delivery., • Ability to frame work through user stories and apply a goal-oriented mindset, including the use of OKRs, to support continuous improvement., • Comfort thriving in ambiguous, fast-moving environments, with an experimental mindset for testing ideas and validating assumptions through data., • Ability to communicate effectively with both executive leadership and end users, serving as a strong liaison across stakeholders, developers, and customers., • Strong collaboration skills, deep user empathy, and a consistent focus on delivering solutions that create meaningful value for end users. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

About mpathic.ai We are a Series A startup backed by Tier 1 investors including Foundry.vc and Next Frontier Capital. Position Overview Your mission is to become the technical backbone of our go-to-market motion, partnering directly with Sales to win complex enterprise deals and translating customer needs into scalable, production-ready solutions. As our first Solutions Architect, you will operate as a true founding member of the GTM team. You will work side-by-side with our Head of Sales/AEs to drive technical discovery, shape solutions, and de-risk deals across AI safety, evaluation, safety monitoring and human-data workflows. This is a highly customer-facing, pre-sales role. You will engage deeply with ML platform teams, safety/alignment leaders, and data organizations, helping them understand how mpathic integrates into their systems via APIs, human services, and our platform. You will also define how Solutions Architecture works at mpathic: building the playbooks, demos, assets, and patterns that enable us to scale. This is a U.S.-based remote position. Candidates must reside in the United States. Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship. Key Responsibilities Pre-Sales Technical Leadership • Partner directly with the Head of Sales on technical discovery, deal strategy, and solution design across Enterprise and Commercial opportunities., • Lead technical conversations with ML/AI platform teams, safety/alignment teams, and data leaders., • Own technical validation processes including architecture design, POCs, pilots, and security/technical evaluations., • Translate ambiguous customer requirements into clear, executable solution architectures. Solution Design & Architecture • Design end-to-end solutions that integrate mpathic’s platform, APIs, and services into customer AI/ML workflows., • Advise customers on how to implement evaluation pipelines, human feedback loops, red teaming workflows, and annotation systems., • Architect integrations across APIs, data pipelines, and customer infrastructure., • Create reference architectures and reusable patterns for common customer use cases. Hands-On Deal Support • Build lightweight prototypes, scripts, or integrations to unblock deals when needed (e.g., API integrations, dashboard definitions, data flows)., • Customize demos and technical materials to reflect real customer environments and use cases., • Support technical objections, security reviews, and procurement processes with confidence. 0→1 Function Building • Define the Solutions Architect role at mpathic, including engagement model, tooling, and success metrics., • Develop repeatable playbooks for discovery, technical validation, and solution design., • Create scalable assets such as demo environments, architecture diagrams, and integration templates., • Partner with Sales, Product, and Engineering to ensure tight alignment across the customer lifecycle. Market Insight & Cross-Functional Impact • Act as the voice of the customer to Product and Engineering, shaping roadmap and prioritization., • Maintain deep knowledge of the AI ecosystem, particularly AI safety, evaluation, RLHF, and human-in-the-loop workflows., • Help refine positioning and messaging based on real customer interactions., • Represent mpathic.ai in technical discussions with customers and at industry events. Qualifications Candidates must reside in the United States and be currently authorized to work in the United States on a full-time basis. Required Experience • 7+ years of experience in Solutions Architecture, Sales Engineering, or similar customer-facing technical roles., • Experience as a first or early Solutions Architect at a startup, with a track record of building from zero-to-one., • Strong experience supporting enterprise SaaS sales, particularly API-first or platform products., • Proven success working with ML/AI platform teams, data organizations, or developer-focused buyers., • Experience driving complex, technical, multi-stakeholder sales cycles., • Familiarity with AI safety, evaluation, RLHF, red teaming, or human-in-the-loop data workflows. Technical Skills • Strong understanding of APIs, system integrations, and modern SaaS architectures., • Comfort working with data pipelines, analytics layers (e.g., tools like cube.dev), and ML/AI workflows., • Ability to build lightweight prototypes, integrations, or technical assets to support deals., • Familiarity with cloud environments and deploying or integrating technical solutions. Skills & Attributes • Customer-facing technical leader who enjoys being in the deal and influencing outcomes., • Strong translator between technical teams and business stakeholders., • Comfort operating in ambiguity and building structure from scratch., • High ownership mindset with a bias toward action., • Deep curiosity about AI safety, alignment, and high-quality human data systems. Success Metrics • Improved win rates and deal velocity through strong technical partnership with Sales., • Successful technical validation of enterprise opportunities (POCs, pilots, integrations)., • High-quality solution designs that lead to successful customer adoption and expansion., • Repeatable technical playbooks for pre-sales and solution architecture., • Strong trust and credibility with customer technical stakeholders. Why Join mpathic.ai? • Shape the future of AI safety and human-centered model alignment., • Work directly with leading AI builders, enterprise innovators, and safety teams., • Define and build the Solutions Architecture function from the ground up., • Join a mission-driven team focused on enabling safer, more emotionally intelligent AI systems. Compensation and Benefits • Competitive base salary with uncapped earnings potential, • Equity, • Company-funded health, dental, and vision insurance, • 401k with 4% company match, • Well-being programs, • Flexible paid time off, • Mission-driven work solving AI Safety challenges IMPORTANT – How to Apply We can only accept and review applications via our direct official recruiting portal: , due to the abundance of 3rd party apps and automated agents. Only applications submitted directly by the applicant through our portal will be considered.

• Join a leading educational video platform and drive growth across the US market, • Lead a high-performing sales team while staying hands-on with pipeline and deals Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world. Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated! Ready to discover your potential with us? The role: The VP of Sales and Customer Success is responsible for leading ClickView’s growth in the United States, owning revenue performance and driving a high-performing, hands-on sales function. This role will define and execute a clear customer acquisition strategy aligned to global priorities, with full accountability for building pipeline, closing deals, and delivering on revenue targets. As the on-the-ground sales leader, you will combine strategic leadership with direct execution - leading and coaching the team while actively driving opportunities, shaping demand, and building key relationships across districts and education stakeholders. Working closely with Marketing and Customer Success, you will ensure a tightly aligned go-to-market approach that delivers qualified pipeline, strong conversion, and long-term customer value. • Own and deliver individual and team revenue targets, taking direct accountability across the full sales cycle - from prospecting and qualification through to pipeline management and closing key deals, • Partner closely with the CEO to define and execute a focused US growth strategy, translating priorities into clear weekly execution plans, • Build, coach, and lead a high-performing sales team, setting clear expectations on activity, pipeline health, and conversion metrics, • Personally drive pipeline through direct selling, strategic outbound, and local market engagement, particularly in priority districts and states, • Establish strong operating rhythms across forecasting, pipeline reviews, and deal inspection, while championing CRM discipline and ensuring accurate, high-quality reporting in Salesforce, • Collaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, actively shaping campaigns based on market feedback and conversion data, • Align closely with Customer Success to drive retention, expansion, and strong customer outcomes, ensuring a seamless end-to-end customer experience, • Work with other Sales leaders to standardise management practices across regions, • Build and maintain senior relationships with key customers, districts, and government stakeholders, acting as a visible and credible market leader for ClickView in the US, • Utilising historical sales and customer data, analysing market trends, and advanced forecasting models to develop accurate revenue forecasts, • Significant experience leading sales teams, with a strong track record in EdTech or education markets, • Proven ability to own and deliver revenue targets, building pipeline and driving deals through to close in a hands-on capacity, • Demonstrated success developing and executing go-to-market strategies that drive new business growth and expand market presence, • Experience scaling sales in new or growth markets, • Strong commercial acumen, with expertise in deal structuring, contract negotiation, and pricing to win and grow strategic accounts, • Highly effective people leader with a track record of building, coaching, and holding high-performing teams accountable to clear activity and performance metrics, • Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave 🚴, • 401k match and Platinum health insurance (80% coverage) - with vision and dental included 💰, • Flexible working hours and arrangements - to accommodate for different working preferences and personal situations 🏠, • Generous parental leave policy - offering 16 week’s full pay 🚼, • 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year 🌎, • Learning and Development budgets - professional opportunities made available to all our teams, so you can continue growing to be the best you 🥇, • Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do 💆‍♂️

As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure long-term value realization across a portfolio of mid-market and enterprise accounts. You will lead success planning, drive adoption and engagement, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer and internal processes. • Confident operating independently, navigating strategic accounts, and aligning customer needs with organizational goals, • Comfortable managing technical and strategic issues, leveraging internal partnerships to drive outcomes, • Effective communicator with the ability to present complex ideas clearly across a range of audiences, • Adaptable and proactive in dynamic, fast-paced environments with a continuous improvement mindset, • Manage strategic customer relationships post-sale, focusing on adoption, retention, and value delivery with minimal oversight, • Deliver outcome-oriented QBRs/EBRs and lead success planning to align customer goals with platform capabilities, • Drive platform adoption and feature engagement through best practices, enablement, and education on roadmap developments, • Monitor account health using data-driven insights; proactively identify risks and lead coordinated mitigation efforts, • Resolve complex escalations with timely, clear communication and a focus on long-term customer trust and satisfaction, • Collaborate with Sales, Engineering, and Support to influence renewal and expansion outcomes, • Represent the customer voice internally, providing structured feedback to Product and other teams, • Support knowledge sharing and contribute to internal process development or mentoring where relevant, • 8+ years of experience in enterprise SaaS, with at least 3 years in Customer Success, TAM, or support roles, • Proven track record managing complex customer relationships, including executive-level stakeholders, • Strong communication, analytical, and problem-solving skills with an emphasis on delivering measurable outcomes, • Technical familiarity with internet and networking technologies; experience with security products is a plus, • Proficiency in CRM and support tools such as Salesforce and Jira, • Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent professional experience #LI-EM3

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale. As the SRE & Reliability Sr Product Manager, you will own the strategy, execution, and continuous improvement of Filevine's site reliability and platform resilience. You will directly manage the prioritization for the teams responsible for keeping Filevine fast, stable, and available—including DevOps, the On-Call team (SREs), Database Reliability Engineering (DBRE). Your primary focus will be driving measurable improvements in uptime, incident prevention, and release confidence across the platform. This role requires a strong technical foundation (ideally with a software engineering background) and the ability to translate complex reliability data into clear strategy for leadership and cross-functional partners. * Strategy & Team Leadership: Directly manage and align the prioritization of DevOps, SRE, and DBRE infrastructure teams under a unified reliability strategy. Set team objectives, drive execution, and ensure resources are focused on the highest-impact business and reliability investments. * Platform Reliability & Incident Prevention: Conduct ongoing risk assessments of Filevine's platform to identify and prioritize areas of greatest fragility and business focus. Use data from incident history, usage analytics, monitoring systems, and customer feedback to drive proactive hardening efforts and reduce unplanned downtime. * Reliability Metrics & Reporting: Define and track key reliability indicators (uptime/availability, mean time to detect, mean time to resolve, incident frequency). Own the reporting apparatus that makes platform health visible and actionable for leadership and product teams. * Status Page & Incident Communication: Manage the process for updating the status page (status.filevine.com) during reliability events. Define clear criteria for posting incidents according to established communication protocols, and ensure customers and internal stakeholders receive timely, accurate updates. * Cross-Functional Alignment: Serve as the bridge between SRE, Product, Engineering, and customer-facing teams (Support, Sales, Partners) to ensure reliability priorities reflect real customer and business impact. Translate reliability trends and infrastructure health into actionable insights for non-technical stakeholders. * Infrastructure & Tooling: Evaluate, implement, and manage the reliability and observability tech stack. Drive decisions on monitoring, alerting, test environments, and infrastructure tooling to ensure the platform scales reliably. Team Enablement & Culture: Establish reliability standards, runbooks, and operational patterns that empower engineering teams to contribute to platform resilience. Build documentation and training to make reliability ownership a shared responsibility across the organization. * 5+ years of experience in SRE, DevOps, platform engineering, or reliability-focused product/program management in SaaS. * Software Engineering Background: Prior hands-on experience as a software engineer or in a deeply technical role. Comfortable reading code, reviewing architecture decisions, and engaging in technical design discussions with engineering teams. * SRE & Infrastructure Expertise: Strong understanding of site reliability principles, cloud infrastructure, database reliability, container orchestration, and modern DevOps practices. Experience managing or closely partnering with SRE and DevOps teams. * Risk Assessment & Data Proficiency: Strong analytical skills with the ability to use data sources (monitoring platforms, Pendo, Domo, Salesforce, incident logs) to prioritize reliability efforts by business impact. * Communication Mastery: Ability to translate complex reliability and infrastructure data into clear narratives for leadership, product managers, and customer-facing teams. Experience leading incident reviews and high-visibility operational meetings is essential. * SDLC & Release Lifecycle Knowledge: Deep understanding of software development lifecycles, release protocols, and incident response processes. Problem Solving: Ability to identify the highest-leverage reliability investments and implement processes that improve platform stability without slowing engineering velocity. * B.S. or M.S. in computer science, software engineering, or a related technical field; comparable certifications. * Or equivalent direct work experience, with a demonstrated track record in software engineering and/or site reliability engineering. $125,000 - $175,000 a yearCompensation Information: $125,000 - $175,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at ___ Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what’s outlined in our . Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "___". Other addresses reaching out are not affiliated with Filevine and should not be responded to. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries. Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion. This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. Objective: The Customer Success Representative is responsible for providing world class customer service to our Medical Devices customers and Field Sales Agents. Primary to ensuring success in this role, the agent will be responsible for the timely and successful handling of inbound calls and all electronic inquiries coming in via email, e-fax, and web orders and supporting order requests. The Customer Success Representative may act as a liaison with other departments for account maintenance, and other customer needs. Central to this position, the agent is expected to maintain positive & productive customer centric relationships as well as proactively provide timely and effective communications to all internal partners and external customers. Necessary Duties and Responsibilities include the following: • Conducts oneself in a manner which ensures compliance with all standard operating procedures, policies, and guidelines encompassed under the company policies and guidelines., • Process requests received from customers and the sales teams including orders, returns, product pricing inquiries, and general customer account questions., • Respond to inquiries from customers regarding status of orders and returns, availability of products and questions about our product portfolio., • Create and maintain cases in Salesforce for all service-related activities (orders, complaints, etc) ensuring timely and accurate resolution., • Communicates with internal counterparts across the organization in such areas as Finance, Customer Master, Post Market Surveillance, Shipping/Warehouse, and the Sales team., • Facilitates the returned goods process for all order types as needed., • Responsible for timely processing of order requests for Flash Program, Direct Sale, Warranty, and Consignment Billing with replenishment. Minimum Qualifications: • Minimum of 3-5 years Customer Service experience (preferably in the medical device or pharmaceutical industry) including a fast-paced call center environment, • Proficiency in MS Office tools (Outlook, Excel, Word)., • Experience or Proficiency in Salesforce and SAP strongly recommended., • Ability to develop, strengthen, and maintain partnerships with others inside or outside the organization, who can provide information, assistance, and support., • Intuitive customer focused mindset coupled with an enthusiastic and collaborative team-oriented aptitude., • Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally., • Self-starter and strategic thinker with demonstrated ability to work independently and a willingness to take ownership, accepting responsibility for actions and decisions., • Acute problem-solving aptitude balancing the needs of the company objectives while empathizing with the customer and their situation., • Strong attention to detail and excellent execution capabilities for completing tasks within SLA. Innate ability to manage multiple priorities, an instinctive eye for attention to detail, and a passion for delivering quality results in a timely fashion., • Excellent oral and written English communication skills are required. Other languages are a plus., • High School Diploma. Associate degree or Bachelor’s degree preferred. Please note that this position is on-site at our Domain location. Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions. At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. We're looking for a Staff-level Product Lead to own the payments product surface at Astra – the rails, transaction flows, money movement mechanics, and the developer experience that sits on top of them. This is a deeply technical, highly cross-functional IC role. You won't manage a team, but you will operate like a principal: setting direction, driving alignment across engineering, compliance, and operations, and taking full ownership of outcomes on Astra's most revenue-critical product surface. You'll work directly with the Leadership Team and alongside a small but growing product team. The right person has lived inside the complexity of card networks, ACH, and real-time rails and knows what it feels like to ship payment products that have to work every time. * End-to-end product ownership of Astra's payments rails – Visa Direct, Mastercard Move, RTP, FedNow, ACH, and stablecoin – from API contract through settlement and reconciliation * The transaction lifecycle: authorization, clearing, settlement, dispute/chargeback handling, and exception management * Developer-facing payments primitives: API design, payload schemas, error surfaces, and webhook contracts that serve sophisticated fintech builders * Multi-rail routing logic: how Astra selects, fallbacks, and optimizes across rails based on speed, cost, and risk parameters * Payments compliance surface: Reg E implications, network rule adherence (VCR framework, dispute windows), and AML/sanctions workflow integration * Rail-specific product strategy and roadmap: identifying capability gaps, emerging network features (e.g., RTP request for payment), and net-new monetization opportunities * Close partnership with payment operations and engineering on incident response, degraded-rail scenarios, and SLA commitments * Write rigorous PRDs and technical specs for complex payment flows, with explicit handling of edge cases, failure modes, and regulatory constraints * Own the product roadmap for your surface area – prioritizing ruthlessly across rail expansions, developer experience improvements, and compliance requirements * Conduct deep discovery with customers and prospects to surface unmet needs in how they move money * Partner with engineering to define API contracts, review implementation, and maintain a high bar on developer ergonomics * Collaborate with compliance and legal on network rule changes, NACHA updates, and card network bulletins – translating regulatory inputs into product requirements * Work with payment operations to define reconciliation requirements, exception-handling workflows, and ops tooling needs * Represent the payments product in customer conversations, sales cycles, and external thought leadership Required Experience * 6+ years of product management experience, with at least 3 years building payments products at infrastructure, fintech, or card network depth * Hands-on experience with at least two of: ACH, RTP/FedNow, Visa Direct/Mastercard Move, card issuing or acquiring, or stablecoin rails * Deep familiarity with the transaction lifecycle – authorization, clearing, settlement, disputes – and the operational mechanics underneath each step * Experience navigating Reg E, NACHA operating rules, or Visa/Mastercard network rules as inputs into product requirements * Strong API product instincts – you've shipped developer-facing payment APIs and have opinions about what makes them great * Comfort operating with ambiguity at the IC level – you don't need a manager to set your agenda * Exceptional written communication; you can reduce a complex payment flow to a clear, precise spec * Demonstrated ability to influence across engineering, compliance, and operations without direct authority Preferred Experience * Experience at a BaaS provider, card network, sponsor bank, or payments infrastructure company (vs. a fintech end-user) * Familiarity with stablecoin settlement rails (USDC, USDT) and how they interact with traditional fiat rails * Background in chargeback lifecycle mechanics, dispute reason codes, or VCR workflow design * Prior work on multi-rail routing or smart payment orchestration logic * You'll have end-to-end ownership of the most technically complex and commercially critical surface in the company * You'll work directly with leadership in a company that has product culture baked in from the start – this Director of Product hire is the first, and you'll help shape what great product management looks like at Astra * Astra is profitable at Series B – this is a growth story, not a survival story * Real-time, multi-rail payment infrastructure is one of the most interesting and underdeveloped product spaces in fintech * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team.

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. The Solution Engineering team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical side of the customer lifecycle all the way from the very first discovery call through demos, POCs, technical scoping, and handover to our post-sales groups. We own the technical win for enterprise deals, from first discovery through technical close and handoff. As a member of the Solution Engineering team, you’ll primarily be focused on bringing on new enterprise customers. • Using proficient discovery to understand what challenges our prospects face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas., • Telling a clear value story about how and where Metronome solves those challenges and creates opportunities., • Planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc)., • Building relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible., • Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging., • Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win., • Ensuring a proper handoff to our post-sales Professional Services, Solutions Architecture, and Growth counterparts. …all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk. • 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like solution engineering, solutions architecture, technical account management)., • Experience running complex sales cycles with enterprise tech companies., • Experience in fast-moving startup environments that value high agency., • Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders., • Excitement for building and improving GTM playbooks and processes. We care more about demonstrated impact and learning velocity than checking every box. • Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc., • Experience as a software engineer, product manager, or in other technical roles., • Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup., • Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts. The estimated salary range for this role is $150,000 - $250,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! for Full-time employees: • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership, • Paid parental leave, • FSA (Flexible spending account), • Retirement planning - Traditional and ROTH 401(k), • Flexible time off, • Employee assistance program (mental health benefits), • Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Covalent is a workforce operations platform built for complex manufacturers. We help aerospace, defense, automotive, and industrial enterprises train, qualify, deploy, and optimize frontline labor at scale. Our software enables manufacturers to digitize workforce capability management, improve workforce readiness, and make better labor decisions using real operational data. Covalent is trusted by leading global manufacturers to connect workforce capability with production execution—turning workforce data into a strategic operational asset. We are a profitable, growing SaaS company serving some of the world’s most sophisticated manufacturing organizations, and we are building the category-defining platform for workforce operations. As a Customer Success Manager of our Commercial business, you will own a portfolio of smaller, but strategically important accounts. You’ll be the primary driver of adoption, growth, and customer outcomes. This role is ideal for someone who loves autonomy, solving problems, and moving fast. This is not a reactive support role. We’re looking for someone who can: • Spot issues before they become problems, • Dig into data to validate customer sentiment, • Drive adoption and usage across accounts, • Own and grow a book of Commercial accounts end-to-end, • Monitor account health and usage metrics, taking proactive action, • Identify churn risks early and implement mitigation plans, • Conduct training and adoption sessions, • Partner with Sales, Implementation, and Product to solve customer problems, • Maintain accurate documentation, notes, and account visibility, • Identify and drive opportunities for upsell or expansion, • Accountable for renewal outcomes by maximizing customer value realization, engagement, and long term growth, • Serve as a trusted advisor for your Commercial clients, • Customers are actively using the product and achieving measurable results, • You’re proactive: problems are addressed before escalation, • You have identified and deliver on value drivers outlined by the customer through the sales process, • Accounts are well-documented, with clear internal visibility, • You are driving Commercial growth through adoption, retention, and expansion, • Customers trust you as their go-to resource, • Maintain and grow a book of business, consistently achieving 100%+ NRR, • 3+ years in a customer-facing role at a technology company, • Experience owning your own book of business, ideally in Commercial or startup environments, • Track record of solving problems independently and driving results, • Strong communication skills-clear, confident, and persuasive, • Highly organized with strong attention to detail, • Comfortable working with ambiguity and defining your own processes, • Self-starter who thrives in a fast-moving, scrappy environment, • Experience with tools like Zendesk, Jira, or analytics platforms, • Previous experience in SaaS, • Knowledge and work history within the manufacturing or industrial markets You’ll have real ownership, direct customer impact, and the opportunity to help shape how Customer Success scales in a growing company. This is a chance to work with a strong team, serve respected industrial brands, and build your career inside a category-defining software platform with significant growth ahead. • Becoming an early contributor to a growing customer organization in a high-growth startup, • Working with company leadership and a highly collaborative cross-functional team, • Opportunities for professional development and career growth, • Competitive base salary & benefits, • Fully remote work environment, • Home office stipend and Learning & Development program

Sales Development Representative k-ID is the global leader in privacy-first compliance and age verification infrastructure. Recognized as one of TIME’s Best Inventions of 2025, a Tech Pioneer by the World Economic Forum, and a winner of Fast Company’s Next Big Things in Tech, we are building the Age Layer for the internet — the fundamental infrastructure that allows digital platforms to verify age and manage compliance globally without friction. Our core platform, anchored by the Compliance Development Kit (CDK) and AgeKit, is the trusted engine for the world’s largest game publishers and digital ecosystems. We replace fragmented, manual compliance with a unified API that handles age verification, parental consent, and regulatory logic across 200+ markets. Backed by top-tier venture capital firms like a16z and Lightspeed, k-ID is entering a phase of growth to define the standard for global digital safety. ⸻ Role Overview We are looking for a commercially driven Sales Development Representative to help build pipeline and generate qualified opportunities across digital platforms and technology companies. This is an inside sales role focused on outbound prospecting, account research, lead qualification, and early stage relationship building. You will work closely with the sales team, marketing, and company leadership to open doors with senior stakeholders across product, legal, trust and safety, privacy, policy, security, engineering, and business leadership functions. This role is not limited to one segment. While some of your work may include AI companies and developer platforms, the role is broader and will support outreach across gaming, social platforms, digital services, marketplaces, creator tools, and other technology companies facing growing pressure around youth safety, privacy, identity, and age assurance. The right person for this role is hungry, organized, persistent, and strong at both research and outreach. You should be comfortable building new relationships from scratch, tailoring messaging to different buyer types, and operating in a fast moving startup environment. ⸻ Key Responsibilities Pipeline Generation and Outbound Prospecting * Identify, research, and prioritize target accounts across key sectors and regions. * Build and manage outbound prospecting campaigns across email, LinkedIn, events follow up, and other channels. * Generate qualified meetings and sales opportunities for the enterprise sales team and founders. * Develop tailored messaging for different buyer personas, including product, legal, privacy, trust and safety, policy, security, and engineering leaders. * Qualify inbound and outbound leads based on strategic fit, urgency, and commercial potential. * Maintain strong activity levels and consistent performance against pipeline generation goals. Account Research and Market Coverage * Map target accounts and identify relevant stakeholders, product lines, pain points, regulatory exposure, and integration needs. * Track market developments across digital platforms, online safety, privacy, identity, age assurance, and related regulatory trends. * Help identify high priority customer segments and emerging areas of demand. * Provide structured feedback to leadership on messaging, objections, market signals, and prospect needs. Sales Process Excellence * Maintain accurate records in HubSpot and other tools for outreach, account activity, and qualification notes. * Partner closely with marketing, account executives, customer success, and founders on account strategy and follow up. * Prepare clear handoff notes to support smooth transition of qualified opportunities into later stage sales conversations. * Support pipeline reviews, outbound reporting, and continuous improvement of sales development processes. ⸻ Minimum Qualifications * Bachelor’s degree or equivalent practical experience. * 3 to 5 years of experience in sales development, business development, inside sales, lead generation, or other outbound commercial roles, ideally in SaaS or technology. * Demonstrated ability to generate pipeline through outbound prospecting. * Strong written and verbal communication skills in English. * Proven ability to engage and build relationships with prospects through email, phone, LinkedIn, and other channels. * Comfortable with high volume, high quality outreach and disciplined follow up. * Highly organized and able to operate independently in a high growth startup environment. * Experience using CRM and sales engagement tools such as HubSpot, Salesforce, Apollo, Outreach, or similar platforms. * Ability to research accounts, identify decision makers, and tailor messaging effectively. * A self starter with strong motivation, goal orientation, and willingness to learn. ⸻ Preferred Qualifications * Experience selling into digital platforms, gaming, AI, developer platforms, social products, marketplaces, or other fast growing technology companies. * Familiarity with API driven products, infrastructure, developer tooling, trust and safety, or compliance technology. * Understanding of privacy, online safety, youth protection, age verification, or related regulatory trends. * Experience engaging stakeholders across product, legal, privacy, trust and safety, policy, and security teams. * Experience working in regulated or compliance sensitive product environments. ⸻ Location USA, Canada (Remote), UK (Remote) ⸻ Competitive Salary * A competitive startup salary aligned with experience and market benchmarks. * Employee Stock Ownership Plan so you participate directly in the long term upside of the company. Health and Wellbeing * Comprehensive family health coverage, including medical, dental, and vision benefits * Provided Mental Health and Wellness support benefit Professional Development * Hands on exposure with key clients in a scaling global tech company * Opportunities for continuous learning through real ownership rather than formal training alone. * Direct collaboration with the Founders and the tech leadership team Culture and Ways of Working * A collaborative, inclusive and low politics work environment. * Flexible, trust based working culture shaped by a US startup operating model. * A mission driven company focused on improving online experiences for kids and teens globally.

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. Galileo is transforming how America's workforce experiences healthcare, and we need an exceptional enterprise sales leader to accelerate our expansion. This role owns the full sales cycle with mid-to-large employers (1,000+ employees), partnering with benefits consultants and brokers to replace fragmented, frustrating healthcare with our virtual-first primary care platform. You'll be equal parts strategist, consultant, and closer—building a territory from the ground up while directly impacting how hundreds of thousands of employees access quality care. You'll spend significant time developing your strategy—researching target accounts, mapping stakeholder landscapes, nurturing broker/consultant relationships, and orchestrating multi-threaded sales campaigns that position Galileo ahead of competitors. Equally important is the consultative aspect of the role: you'll lead discovery conversations with CFOs, CHROs, and benefits teams to diagnose their healthcare challenges, architect custom solutions, and build business cases that survive executive scrutiny. You'll balance independent pipeline development with intensive cross-functional collaboration—partnering with Finance on deal modeling, Legal on contract terms, and Operations on implementation planning—always connecting your work to transforming healthcare delivery for working families. • Own and build: Develop and execute a multi-year account acquisition strategy for your assigned region/vertical, creating multiple pipeline sources including direct outreach, broker/consultant partnerships, and market trigger identification, • Drive complex enterprise sales cycles: Manage 12+ month sales processes from initial contact through contract signature, orchestrating engagement across 5-10 stakeholders with competing priorities (C-suite, HR, finance, clinical teams), • Build and leverage strategic partnerships: Cultivate relationships with benefits consultants, brokers, and industry influencers who generate recurring qualified opportunities and advocate for Galileo in competitive evaluations, • Deliver consultative solutions: Lead structured discovery to uncover employer pain points, translate clinical outcomes into financial ROI, and design deal structures that overcome budget and timing obstacles, • Forecast and report accurately: Maintain disciplined CRM hygiene in Salesforce, provide reliable monthly/quarterly revenue forecasts, and create comprehensive deal documentation that enables seamless cross-functional execution, • Contribute market intelligence: Serve as a feedback loop to product, marketing, and leadership on competitive dynamics, messaging effectiveness, and emerging customer needs based on frontline insights, • Ensure successful client launches: Partner with Operations, Finance, Legal, and Client Services throughout the deal lifecycle to align on implementation requirements, success KPIs, and long-term account strategy, • 5+ years of B2B sales experience with documented quota attainment in complex, long-cycle environments, • 3+ years specifically selling to HR/benefits decision-makers in enterprise accounts (1,000+ employees preferred), • Proven track record closing multiple deals with annual contract values of $100K+ (must provide specific examples), • Direct experience in one or more of these domains: healthcare/benefits sales (health plans, wellness programs, digital health), insurance/broker channel sales, or HR technology sales, • Demonstrated CRM proficiency (Salesforce or equivalent) with strong documentation discipline and forecast accuracy, • Experience managing 12+ month sales cycles with seasonal buying patterns and navigating complex procurement processes, • Ability to travel approximately 30% and authorization to work in the United States, • You're a market developer, not an order-taker: You've created non-traditional pipeline sources (like partnerships that generated 40%+ of opportunities), identified market triggers before competitors, and developed sophisticated territory strategies beyond basic segmentation, • You excel at stakeholder orchestration: You've successfully recovered deals after initial rejection by re-engaging through different stakeholders, and you naturally adapt your pitch for CFOs (financial impact), CHROs (employee experience), and clinical leaders (quality outcomes), • You think like a consultant: You've built business cases that survived CFO scrutiny, designed creative deal structures to overcome obstacles, and uncovered non-obvious pain points through structured discovery—going far beyond surface-level cost concerns, • You're a collaborator who elevates the team: You document deals comprehensively so Finance, Legal, Operations, and Client Services have what they need; you bring back market intelligence from the field; and you've created playbooks or tools that improved team performance, • You bring existing relationships: You have an established network of benefits consultants, brokers, or enterprise contacts you can activate in this role What You'll Gain: • Ownership: Build something from the ground up with entrepreneurial autonomy while backed by a proven platform, • Mission-driven impact: Every deal you close improves healthcare access for thousands of employees and their families, • Strategic influence: Your market insights will directly shape Galileo's product, positioning, and go-to-market strategy Compensation: $150,000 - $200,000 + variable comp Comprehensive Benefits Package: • Medical / Dental / Vision insurance, • Flexible Spending Account, • Health Savings Account + match, • Company paid STD/LTD, AD&D, and Life insurance, • Paid Family Leave, • 401K + match, • Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the ___ and obtain more information regarding online scams at the ___.

HYPR started in 2014 with a bold vision and trailblazing determination: Eliminate the Password. In the nearly 10 years since, HYPR has grown to become the gold-standard in passwordless authentication tested and proven in some of the most complex and demanding enterprise environments and successfully supporting more than 20 million global users. Building on this foundation of success, HYPR expanded its mission and is tackling a bigger broader problem - creating Trust in the identity lifecycle. The HYPR team used their expertise and experience to imagine a brand new approach to identity security that builds on the foundation of passwordless authentication with adaptive risk mitigation, automated identity verification and a simple, intuitive user experience. We call this Identity Assurance. Your Role and Impact As a Senior Product Manager, you will personally drive one of the engineering feature teams focused on scaling the solution to the next 500 customers. You will be working closely with engineering, design, sales & others in defining feature requirements, user journeys, stories, and success criteria. Our ideal Senior Product Manager has worked on technical products or large-scale platforms for enterprise clients, is strongly process oriented down to the detail of an end-to-end journey, and is well versed to communicating across stakeholders. You bring strong process and foundations while maintaining an agile flow that isn't built with gates and barriers to success. At HYPR, product managers build and focus on a wide range of end user personas, ranging from mobile app consumers, workforce access professionals, IT administrators, product managers and business leaders. Product development is a collaborative effort between Product design, engineering and customer-facing teams. Feature teams work in close cohesion along a release train model with rapid development, freedom of innovation and implementation design, and trust in one another. Requirements • At least 3+ years of direct product management experience along with prior roles leading to your current success, • Experience at one or more startups having seen growth through various stages of size, • Experience developing and launching products within Cloud, SaaS, enterprise is a must, • BA/BS degree or higher, • Domain knowledge is a plus but not required (Cybersecurity, IAM), • Not limited to New York Metro Area. Remote candidates in the United States may apply, • Building software-as-a-service solutions which enterprises trust, • Mission-critical products which need to work 99.999% of the time, • Delivering on delightful user experiences which doesn't compromise security for convenience, • Research and Process oriented. Player/Coach mentality. Guides and delivers on success, • You are as excited to UAT and play with the product as you are to talking with new customers and explaining the roadmap The Benefits of Working with HYPR • Competitive Salary & Equity offer with significant upside as we scale, • Great Medical/Dental/Vision coverage, as well as FSA/HSA, 401k available and more, • Generous equipment budget and customized workstation. You will have what you need to be successful, • Long-Term stability within a high-growth sector within identity access automation, • A mission driven culture. At HYPR you will never be spinning your wheels on tasks that won’t make an impact. Everything we develop is cutting edge and vital to the success and security of our clients

At ___, we are changing how forward-thinking companies like PUMA, Spotify, Figma, Riot Games, and Linear create digital experiences. Our content operating system replaces rigid legacy CMS solutions with a flexible, developer-first platform that gives engineers complete control to build without restrictions. In this Sales Development Representative role, you’ll play a critical role in helping prospective customers understand the value of Sanity’s innovative content operations platform. This role is a backfill for a recently promoted SDR, highlighting our commitment to career growth and development. In this role, you’ll help shape the SDR function by refining processes and setting best practices, with plenty of opportunities to develop skills and take on new challenges. You’ll gain hands-on experience in a fast-paced, entrepreneurial environment and contribute directly to Sanity’s success as a product-led growth company. * Engage and Qualify Prospects: Connect with potential customers and existing self-serve customers through outreach channels like phone, email, and LinkedIn to build interest in______. You’ll focus on uncovering business challenges and qualifying leads to keep our pipeline strong and aligned with our target markets. * Be a Product Evangelist: Become an advocate of Sanity’s content platform and its unique benefits, such as treating content as data for seamless adaptability. Share these insights with prospects to drive interest and educate them on how Sanity can power their digital experiences. * Collaborate with Marketing and Sales: Work closely with marketing to refine messaging based on customer responses and with the sales team to improve handoff processes. Your insights from early customer conversations will play a critical role in Sanity’s product-led growth strategy. * Master Sanity’s Tools and CRM: Use our CRM (Salesforce) and engagement tools (Outreach) to track your progress and manage your pipeline efficiently. Your daily activity will include logging interactions, managing follow-ups, and optimizing data for team insights. * Contribute to Process Development: As part of a growing team, your input will help shape SDR best practices. Share ideas for optimizing workflows, refining outreach approaches, and using automation to increase efficiency and enhance Sanity’s sales motion. * Capture and Share Market Insights: Record insights from customer interactions to inform marketing, sales, and product development on the current content management landscape, helping Sanity continuously adapt to industry needs. * Based in the United States. * Driven and Resilient: You embody a pioneering spirit and are excited to join a mission-focused team that’s reshaping the content industry. You approach challenges with vision and urgency, act proactively, and push past obstacles with a mindset of continuous improvement and high standards. * Customer-Centric Mindset: You understand that our success is rooted in our customers’ success and are dedicated to building meaningful, long-term relationships. Acting with integrity, you seek to always prioritize the customer, knowing that every interaction is an opportunity to create lasting value. * Genuine and Trustworthy: You value honesty, accountability, and supportive relationships. You’re known for your direct communication style, are reliable in your commitments, and embrace the “type 2 kindness” that fosters personal and professional growth. You’re a team player who can take ownership of mistakes and celebrate shared achievements. * Motivated by Challenge: You thrive on “type 2 fun” and find purpose in work that may be hard in the moment but rewarding over time. You’re comfortable working outside your comfort zone, able to persevere in the face of setbacks, and approach challenges with a mindset of learning and growth. Not sure you’re exactly what we’re looking for in this role? Apply anyway! * A highly-skilled, inspiring, and supportive team * Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth * A global, multi-culturally diverse group of colleagues and customers * Comprehensive health plans and perks * A healthy work-life balance that accommodates individual and family needs * Competitive salary and stock options program ___ is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Backed by Netlify, Vercel, the founders of Twitter and Medium, Heroku’s ex-CEO, and leading VCs like ICONIQ Growth, Threshold Ventures, and Lead Edge Capital, Sanity is at the epicenter of the modern digital product development stack. You can only build a great company with a great culture. ___ and join us in building a diverse and inclusive team. ___ pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.