Dispatcher jobs in Virginia - Page 5

Job Description HVAC Dispatcher & Office Assistant Job Summary Anderson Air Conditioning & Heating, a company with over 37 years of excellence, is seeking a highly organized and customer-focused HVAC Dispatcher & Office Assistant to join our team. You will be the operational hub of our company, responsible for efficient scheduling, dispatching technicians, and managing essential administrative functions. This is a crucial, full-time, in-office position where your work directly ensures smooth daily operations and contributes to our legacy of customer satisfaction. Essential Job Functions * Dispatching & Scheduling: Efficiently manage the service board by taking incoming client calls and service calls for scheduling, ensuring the board is full. * Customer Communication: Serve as the primary point of contact, answering all incoming calls with excellent phone etiquette. * Outbound Communication: Make necessary outbound calls for scheduling follow-ups, preventative maintenance, and service calls. * Technician Coordination: Ensure technicians are provided with clear, organized daily schedules and communicate professionally to address all customer issues expeditiously. * Administrative Support: Perform essential office functions, including data entry of customer accounts, filing, and other administrative duties. * Permitting & Billing: Pull necessary permits, coordinate official inspections, and collaborate with the customer billing coordinator on job completion assessments. Required Qualifications * High School diploma or equivalent. * 2 years of customer service experience is required. * 1 year of call center or similar experience is preferred. * Previous experience in the HVAC or a similar trade/industry is strongly preferred. * Must have the ability to manage multiple telephone lines professionally and positively. * Strong attention to detail with the ability to effectively prioritize and organize daily job duties. * Proficiency in Microsoft Excel and Microsoft Word. * Excellent written and verbal communication skills. Job Details * Location: In-office position (Not remote). * Schedule: Full-time, Monday - Friday, 7:30 AM – 4:30 PM. Join a supportive team where your organizational skills make a real difference! Company DescriptionAnderson Air Conditioning & Heating has been in business for over 37 years. Today, we're a thriving minority-owned business with an A+ BBB rating. Our commitment to exceptional customer service has consistently earned us the loyalty of our clients, with 95% of our business stemming from repeat customers. Our mission is to provide our customers with the highest level of comfort and safety. We are dedicated to delivering top-quality heating and air conditioning services, superior duct work, HVAC installation, energy-saving solutions, and preventive maintenance.Anderson Air Conditioning & Heating has been in business for over 37 years. Today, we're a thriving minority-owned business with an A+ BBB rating. Our commitment to exceptional customer service has consistently earned us the loyalty of our clients, with 95% of our business stemming from repeat customers. Our mission is to provide our customers with the highest level of comfort and safety. We are dedicated to delivering top-quality heating and air conditioning services, superior duct work, HVAC installation, energy-saving solutions, and preventive maintenance.

Job Description Rental Dispatcher: DUTIES AND RESPONSIBILITIES -Schedule deliveries of rental equipment and equipment for operators maximizing personnel and trucks. -Answer incoming phone calls -Ensure that the driver’s keep their vehicles orderly and clean and follow the service schedule for each truck making sure that they receive regular preventive maintenance. -Fill out accurate and detailed rental contract worksheets, making sure that rates, addresses, special instructions and all applicable information is filled out especially rates and delivery fees. -Keep an open line of communication with your administrative assistant so as to facilitate timely billing of rental contracts. Get bills out as quickly as possible. -See to it that drivers move through the yard in an efficient manner with as little “down time” as possible. -Work with the shop foremen so as to keep the most needed pieces of rental equipment on the ready line. Discuss with him what is needed and what you feel will be the “hot” items down the road. -Keep the equipment status board up to date on applicable pieces of equipment, and keep track of all operator pieces making sure that nothing is left on job sites after work is completed. Make as much contact with the field supervisor as is necessary. -Annually assess drivers through the review process, and make appropriate recommendations to management. -Must have rental/construction experience. Company DescriptionWashington Air Compressor Rental Co. is an 94 year old family owned business whose core business is renting and selling construction equipment. Washington Air Compressor is looking for a self-starter, highly motivated person who can work independently while maintaining the team environment in a competitive market. The successful applicant must have a desire to succeed, strong relationship building techniques and closing skills. Must be able to sell value, yourself and have consulting skills to overcome price objections. Be highly trainable and have a minimum of 10 years of experience. Computer skills are essential. Knowledge of construction equipment, durable goods, heavy machinery, building products or any other mechanical products is helpful but not required. Hours of Operations: Monday- Friday between the hours of 8:00 am to 5:00PMWashington Air Compressor Rental Co. is an 94 year old family owned business whose core business is renting and selling construction equipment. Washington Air Compressor is looking for a self-starter, highly motivated person who can work independently while maintaining the team environment in a competitive market. The successful applicant must have a desire to succeed, strong relationship building techniques and closing skills. Must be able to sell value, yourself and have consulting skills to overcome price objections. Be highly trainable and have a minimum of 10 years of experience. Computer skills are essential. Knowledge of construction equipment, durable goods, heavy machinery, building products or any other mechanical products is helpful but not required.\r\n\r\nHours of Operations: \r\n Monday- Friday between the hours of 8:00 am to 5:00PM