Dispatcher jobs in United States - Page 7

Job Description Midwood EMS is seeking new and experienced Paramedics to work from our Bronx Base located in Westchester Square. WHY WORK WITH MIDWOOD EMS: • $1000 Sign-On Bonus for Full-Time Employees, • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment, • Friendly, Dedicated Coworkers EMT-Paramedics must possess current: • New York State Certified EMT Paramedic Card, • REMSCO/REMAC Paramedic Certification, • New York State drivers license (if required) The duties of the crew include but are not limited to: Arrival for tour of duty: The crew must arrive on time, in proper uniform, neat and clean and in possession of a New York State Emergency Medical Technician Certificate. Personal patient care equipment when present, must be in good working order and clean. Persons who do not meet these criteria will not be allowed to start work. Prior to departing the garage ‑ the crew must : • Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage., • Ensure access to and egress from the patient compartment via the rear and side doors., • Clean the patient compartment and equipment as necessary, • Complete the inventory check sheet (Part 800 list)., • Replace damaged or missing items. During the tour of duty ‑ the attendant must : • Respond to all calls as directed by the dispatcher., • Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols., • Secure pertinent information and records from the discharge clerk or RN at the transferring facility., • Introduce themselves to the patient and call the patient by proper name e.g., Mrs. or Mr., • Tell the patient what is happening and where the patient is going., • Transport all patients on the stretcher., • Carry all patients to and from the ambulance ‑ none are to walk., • Carefully monitor all patients during transport., • Record changes in patient's condition during transport., • Alter patient care in accordance with changes in the patient's condition., • Take all patients to their assigned room at a medical facility or to their apartment on discharge., • Patients are never to be left at the door., • Properly complete the patient care record., • Properly complete all company paperwork and obtain all necessary signatures for billing purposes., • Report with the patient and records to the appropriate person at the receiving facility., • Maintain professional demeanor and courteous interaction with all medical facility staff., • Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy., • Return the patient compartment to a condition of readiness for the next call. State Inspections: Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot. In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance. At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection. In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action. Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken. End of tour: The crew must return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor. All paperwork as well as a report of any problems encountered during the tour will be reported to the supervisor. The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients. Additional Responsibilities: • Completes required in service training., • Maintains state and local certification., • Inventories and services ALS supplies and drugs in accordance with applicable local, state and federal regulations., • Ensures that the assigned ambulance is equipped in accordance with applicable regulations., • Performs ALS patient care in accordance with regional and state protocols., • Records patient care on proper forms. Notice: EMS agencies in NYS are required by law (Executive Law Section 837-s) to check applicants (who may be involved in the care or transportation of patients) personally identifying information against the Sex Offender Registry and make a determination of eligibility to become a member/employee pursuant to Correction Law Article 23-A Powered by JazzHR 8v9Ho8d5sw

Job Description InstaCare EMS is seeking new and experienced Paramedics to work from our Brooklyn Base located in Coney Island. WHY WORK WITH INSTACARE EMS: • $1000 Sign-On Bonus for Full-Time Employees, • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment, • Friendly, Dedicated Coworkers EMT-Paramedics must possess current: • New York State Certified EMT Paramedic Card, • REMSCO/REMAC Paramedic Certification, • New York State drivers license (if required) The duties of the crew include but are not limited to: Arrival for tour of duty: The crew must arrive on time, in proper uniform, neat and clean and in possession of a New York State Emergency Medical Technician Certificate. Personal patient care equipment when present, must be in good working order and clean. Persons who do not meet these criteria will not be allowed to start work. Prior to departing the garage ‑ the crew must : • Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage., • Ensure access to and egress from the patient compartment via the rear and side doors., • Clean the patient compartment and equipment as necessary, • Complete the inventory check sheet (Part 800 list)., • Replace damaged or missing items. During the tour of duty ‑ the attendant must : • Respond to all calls as directed by the dispatcher., • Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols., • Secure pertinent information and records from the discharge clerk or RN at the transferring facility., • Introduce themselves to the patient and call the patient by proper name e.g., Mrs. or Mr., • Tell the patient what is happening and where the patient is going., • Transport all patients on the stretcher., • Carry all patients to and from the ambulance ‑ none are to walk., • Carefully monitor all patients during transport., • Record changes in patient's condition during transport., • Alter patient care in accordance with changes in the patient's condition., • Take all patients to their assigned room at a medical facility or to their apartment on discharge., • Patients are never to be left at the door., • Properly complete the patient care record., • Properly complete all company paperwork and obtain all necessary signatures for billing purposes., • Report with the patient and records to the appropriate person at the receiving facility., • Maintain professional demeanor and courteous interaction with all medical facility staff., • Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy., • Return the patient compartment to a condition of readiness for the next call. State Inspections: Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot. In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance. At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection. In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action. Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken. End of tour: The crew must return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor. All paperwork as well as a report of any problems encountered during the tour will be reported to the supervisor. The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients. Additional Responsibilities: • Completes required in service training., • Maintains state and local certification., • Inventories and services ALS supplies and drugs in accordance with applicable local, state and federal regulations., • Ensures that the assigned ambulance is equipped in accordance with applicable regulations., • Performs ALS patient care in accordance with regional and state protocols., • Records patient care on proper forms. Notice: EMS agencies in NYS are required by law (Executive Law Section 837-s) to check applicants (who may be involved in the care or transportation of patients) personally identifying information against the Sex Offender Registry and make a determination of eligibility to become a member/employee pursuant to Correction Law Article 23-A InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR vfrnoxHnlO

Job DescriptionSalary: $18/HR - $38/HR Offering Fulltime and Part-time Job Opportunities. EMT'S EMTs must possess current: • New York State EMT certificate, • New York State drivers license (if required by Company) The duties of the crew include but are not limited to: Arrival for tour of duty: The crew must arrive on time, in proper uniform, neat and clean and in possession of a New York State Emergency Medical Technician Certificate and a Company Identification Badge. Personal patient care equipment when present, must be in good working order and clean. Persons who do not meet these criteria will not be allowed to start work. Prior to departing the garage the crew must: • Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage., • Ensure access to and egress from the patient compartment via the rear and side doors., • Clean the patient compartment and equipment as necessary, • Complete the inventory check sheet (Part 800 list)., • Replace damaged or missing items., • Present the signed, dated check out sheet to the supervisor. The crew is responsible to ensure that the ambulance is at all times in compliance with Sections 800.22, 800.23 and 800.24 of the New York State Department of Health regulations and applicable OSHA regulations. All patient care equipment must be clean and sanitary (except when sterile is required) and all equipment must function properly. Failure to carry out this responsibility will result in disciplinary action. During the tour of duty the attendant must: • Respond to all calls as directed by the dispatcher., • Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols., • Secure pertinent information and records from the discharge clerk or RN at the transferring facility., • Introduce themselves to the patient and call the patient by proper name e.g., Mrs. or Mr., • Tell the patient what is happening and where the patient is going., • Transport all patients on the stretcher., • Carry all patients to and from the ambulance none are to walk., • Carefully monitor all patients during transport., • Record changes in patient's condition during transport., • Alter patient care in accordance with changes in the patient's condition., • Take all patients to their assigned room at a medical facility or to their apartment on discharge., • Patients are never to be left at the door., • Properly complete the patient care record., • Properly complete all company paperwork and obtain all necessary signatures for billing purposes., • Report with the patient and records to the appropriate person at the receiving facility., • Maintain professional demeanor and courteous interaction with all medical facility staff., • Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy., • Return the patient compartment to a condition of readiness for the next call., • Notify dispatch of any change in patients destination. Quality patient care is the primary goal of our company. All PCRs are subject to retrospective review by our Quality Assurance manager. Deficiencies in recording or in patient care will be promptly addressed in accordance with our current company Quality Assurance policy. State Inspections: Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot. In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance. At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection. In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action. Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken. End of tour: The crew must return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor. All paperwork as well as a report of any problems encountered during the tour will be reported to the supervisor. The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients. Permanent Schedule will include Evenings,Overnights andalternate weekends PARAMEDICS EMT-Paramedics must possess current: Looking for: Fulltime - Part-time - Per Diem applicants. • New York State Certified EMT Paramedic Card, • REMSCO/REMAC Paramedic Certification, • New York State drivers license (if required by Lifeline) The duties of the crew include but are not limited to: Arrival for tour of duty: The crew must arrive on time, in proper uniform, neat and clean and in possession of a New York State Emergency Medical Technician Certificate and a Lifeline Identification Badge. Personal patient care equipment when present must be in good working order and clean. Persons who do not meet these criteria will not be allowed to start work. Prior to departing the garage the crew must: • Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage., • Ensure access to and egress from the patient compartment via the rear and side doors., • Clean the patient compartment and equipment as necessary, • Complete the inventory check sheet (Part 800 list)., • Replace damaged or missing items. During the tour of duty the attendant must: • Respond to all calls as directed by the dispatcher., • Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols., • Secure pertinent information and records from the discharge clerk or RN at the transferring facility., • Introduce themselves to the patient and call the patient by proper name e.g., Mrs. or Mr., • Tell the patient what is happening and where the patient is going., • Transport all patients on the stretcher., • Carry all patients to and from the ambulance none are to walk., • Carefully monitor all patients during transport., • Record changes in patient's condition during transport., • Alter patient care in accordance with changes in the patient's condition., • Take all patients to their assigned room at a medical facility or to their apartment on discharge., • Patients are never to be left at the door., • Properly complete the patient care record., • Properly complete all company paperwork and obtain all necessary signatures for billing purposes., • Report with the patient and records to the appropriate person at the receiving facility., • Maintain professional demeanor and courteous interaction with all medical facility staff., • Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy., • Return the patient compartment to a condition of readiness for the next call. State Inspections: Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot. In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance. At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection. In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action. Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken. End of tour: The crew must return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor. All paperwork as well as a report of any problems encountered during the tour will be reported to the supervisor. The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients. Additional Responsibilities: • Completes required in service training., • Maintains state and local certification., • Inventories and services ALS supplies and drugs in accordance with applicable local, state and federal regulations., • Ensures that the assigned ambulance is equipped in accordance with applicable regulations., • Performs ALS patient care in accordance with regional and state protocols., • Records patient care on proper forms.

Job Description Midwood EMS is seeking new and experienced Paramedics to work from our Brooklyn Base located in Coney Island. WHY WORK WITH MIDWOOD EMS: • $1000 Sign-On Bonus for Full-Time Employees, • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment, • Friendly, Dedicated Coworkers EMT-Paramedics must possess current: • New York State Certified EMT Paramedic Card, • REMSCO/REMAC Paramedic Certification, • New York State drivers license (if required) The duties of the crew include but are not limited to: Arrival for tour of duty: The crew must arrive on time, in proper uniform, neat and clean and in possession of a New York State Emergency Medical Technician Certificate. Personal patient care equipment when present, must be in good working order and clean. Persons who do not meet these criteria will not be allowed to start work. Prior to departing the garage ‑ the crew must : • Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage., • Ensure access to and egress from the patient compartment via the rear and side doors., • Clean the patient compartment and equipment as necessary, • Complete the inventory check sheet (Part 800 list)., • Replace damaged or missing items. During the tour of duty ‑ the attendant must : • Respond to all calls as directed by the dispatcher., • Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols., • Secure pertinent information and records from the discharge clerk or RN at the transferring facility., • Introduce themselves to the patient and call the patient by proper name e.g., Mrs. or Mr., • Tell the patient what is happening and where the patient is going., • Transport all patients on the stretcher., • Carry all patients to and from the ambulance ‑ none are to walk., • Carefully monitor all patients during transport., • Record changes in patient's condition during transport., • Alter patient care in accordance with changes in the patient's condition., • Take all patients to their assigned room at a medical facility or to their apartment on discharge., • Patients are never to be left at the door., • Properly complete the patient care record., • Properly complete all company paperwork and obtain all necessary signatures for billing purposes., • Report with the patient and records to the appropriate person at the receiving facility., • Maintain professional demeanor and courteous interaction with all medical facility staff., • Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy., • Return the patient compartment to a condition of readiness for the next call. State Inspections: Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot. In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance. At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection. In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action. Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken. End of tour: The crew must return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor. All paperwork as well as a report of any problems encountered during the tour will be reported to the supervisor. The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients. Additional Responsibilities: • Completes required in service training., • Maintains state and local certification., • Inventories and services ALS supplies and drugs in accordance with applicable local, state and federal regulations., • Ensures that the assigned ambulance is equipped in accordance with applicable regulations., • Performs ALS patient care in accordance with regional and state protocols., • Records patient care on proper forms. Notice: EMS agencies in NYS are required by law (Executive Law Section 837-s) to check applicants (who may be involved in the care or transportation of patients) personally identifying information against the Sex Offender Registry and make a determination of eligibility to become a member/employee pursuant to Correction Law Article 23-A Powered by JazzHR dnctIf0EUB

Job Description We are seeking an Emergency Medical Technician EMT to join our team! You will assess injuries, administer emergency medical care, and extricate trapped individuals. Responsibilities: • Transport injured or sick individuals to medical facilities, • Determine the nature and extent of illness or injury to establish first aid procedures, • Administer prescribed first-aid treatment at site of emergency, or in specially equipped vehicle, • Monitor communication equipment to maintain contact with dispatcher, • Previous experience as an EMT, paramedic, or in other related fields, • Knowledge of first and and CPR procedures, • Ability to stay calm in stressful situations, • Ability to thrive in a fast-paced environment, • Ability to prioritize and multitask

Job Description We are seeking an EMT-B to join our team! You will assess injuries, administer emergency medical care, and extricate trapped individuals. Responsibilities: • Transport injured or sick individuals to medical facilities, • Determine the nature and extent of illness or injury to establish first aid procedures, • Administer prescribed first-aid treatment at site of emergency, or in specially equipped vehicle, • Monitor communication equipment to maintain contact with dispatcher, • Previous experience as an EMT, paramedic, or in other related fields, • Knowledge of first and and CPR procedures, • Ability to stay calm in stressful situations, • Ability to thrive in a fast-paced environment, • Ability to prioritize and multitask

Automotive dealership experience (service advisor, warranty administrator, warranty clerk, service manager, dispatcher, or fixed ops support) Strong understanding of repair orders, labor ops, parts coding, and OEM warranty policies. Ability to communicate professionally with dealership personnel. Th

Job Description Overview Tarian Guard Services, one of North America's fastest-growing security providers, is hiring. We offer competitive wages, professional training, and career growth within a nationwide organization. As part of Tarian, you will help protect a wide variety of corporate, residential and not for profit organizations. With deep roots in New York City through the legacy of Winfield Security, now Tarian, we offer the strength of a national leader with the familiarity of local expertise. Join our expanding team today. We have Dispatcher Shifts available! Compensation: $23-$24/hr Benefits: Our full-time positions offer role-specific on-the-job training, career paths, and a full range of benefits: • Medical, Dental, and Vision Insurance, • Supplemental Medical Reimbursement Plans, • Paid Time Off & Paid Holidays*, • 401k Plan & Free Retirement Planning Consulting, • Short-term & Long-term Disability Income Protection Benefits, • Life Insurance for Teammate and Family, • Employee Assistance Program, • Recognition & Reward Program, • Perks Discount Programs with 3,000 free classes from yoga to financial wellness, • Wellness Program Responsibilities You will conduct the following responsibilities upholding Tarian’s commitment to safety and security while supporting the values and culture of the client and community: • Security Officers are responsible for maintaining security and safety throughout the organizaion - and serve as a visible deterrent to illegal activities. A commitment to taking care of fellow officers, our clients, and their property * Adhere to all Company service and operating standards * Immediately respond to emergencies & provide necessary assistance * Follow procedures for fire prevention, property patrol, and incident reporting • Perform other job-related duties as assigned Qualifications Education & Experience • Completed High School Diploma or GED, • Valid and Current New York State Security Guard License, • Previous security experience, • Previous customer service experience, • CPR Certification, • Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus, • Must be able to stand and/or walk for an entire work shift, move or lift objects up to 80 lbs., PHYSICAL DEMANDS & WORK ENVIRONMENT Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced. All environments and pace of work will require alertness and ability to perform under pressure. While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation. About Tarian Tarian stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success. At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change. We offer more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own. Be Extraordinary. Always. Join Tarian in safeguarding what matters most. Tarian is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description JOB TITLE: Regional Manager FLSA: Exempt REPORTS TO: Assistant Director of Operations SUMMARY: Performs all functions according to established policies and procedures. Responsible in supporting fluent distribution through collaboration, planning and leadership to increase profit margin, reduce loss and consistently exceed client expectations of service and quality. ESSENTIAL DUTIES AND RESPONSIBILITIES: “Essential functions” are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer. 1. Provide leadership, direction, and supervision to Terminal Manager(s), Terminal Dispatcher/Driver Manager(s) and Auto Haulers. Oversee terminal operations., 2. Coach, train and evaluate performance of Terminal Dispatcher/Driver Manager(s)., 3. Develop and track CPI/KPIs, generate operations reports., 4. Travel to all regional locations as needed., 5. Managing a team of Dispatcher/Driver Managers to ensure there is a balance to camaraderie and equal policy enforcement., 6. Provides guidance to Terminal Dispatcher/Driver Managers on load coordinating, assigning and management., 7. Maintains strict follow up and expedited response, both inside and outside of company., 8. Improving Auto Hauler efficiencies and performance., 9. Maintains good working relationship with Auto Haulers and support departments., 10. Works with support departments to improve Auto Hauler satisfaction and overall experience., 11. Fluent communication and operation with all dispatch locations., 12. Work in conjunction with other key departments within the company to contribute to established goals., 13. Act as first point of contact to customers within the region., 14. Provide daily review of aged inventory on the morning operation call, while working to bring inventory withing standard. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1. Extensive experience in logistics and dispatch, preferably within auto hauling distribution., 2. Knowledge of DOT compliance, laws, rules, regulations, and safety., 3. Proficient in Microsoft Office Suite., 4. Knowledge of Samsara a plus., 5. Ability to maintain a high level of accuracy and completion in preparing and entering information., 6. Attention to detail and possess a high level of accuracy., 7. Proven ability to detect concerns using analytical and problem-solving skills., 8. Ability to forecast future consequences and trends accurately., 9. Ability to provide positive reinforcement and possess a positive attitude., 10. Must be highly organized and possess the ability to prioritize., 11. Must possess ability to provide follow up to drivers and dispatch team., 12. Comfortable working in a high-stress environment and ability to stay calm under pressure., 13. Strong interpersonal skills to develop and maintain positive relationships with dispatch team and auto haulers., 14. Strong communication skills (oral, written and listening) with motivational ability., 15. Possess effective verbal and listening skills., 16. Strong leader and team player., 17. Work occasionally requires a high level of mental effort and strain when performing essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions and stressed dispatchers and drivers., 18. Work may require more than 40 hours per week. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is required to sit/stand for most of his/her job duties. There is the need to frequently walk. There will be a moderate amount of standing, stooping, kneeling, bending, lifting and reaching for some of his/her job duties. Visual requirements include reading off a computer screen as well as printed materials. A high degree of dexterity is required due to frequent use of a telephone console. Verbal and auditory requirements include the ability to communicate clearly over the telephone as well as in person. There is a moderate level of grasping, lifting, pushing and/or pulling of objects of less than 25 lbs. This Job Description is intended to describe the general content of and requirements for the performance of this position. The omission of specific statements of duties does not exclude them for the position if the work is similar, related or a reasonable requirement of the position. Additional duties may be assigned and requirements may vary from time to time.