Email customer support jobs in Charleston, SC - Page 2Create job alerts

Job DescriptionMaya Chia Beauty, one of the leading clean skincare brands in the natural space, is looking to hire a full-time Office Support Team Member. This brand has been featured as a Best by Goop, Vanity Fair, the Zoe Report, In Style magazine, among others.It takes an extraordinary person to deliver amazing service. We are looking for the right candidates who share the same spirit and commitment to excellence and passion. We are a highly-respected and trusted company in the beauty industry. This role is responsible for providing an amazing customer experience. You will assist customers with all aspects of customer service including general customer service assistance and escalated issues across the business. This role will use a variety of resources and information to assist customers in a courteous and professional manner that supports Maya Chia's brand standards and goal of providing world class customer service to their customers. Essential Responsibilities include the following (but are not limited to): • Thorough understanding and track record of providing customer service at the highest levels, • Convey energy, excitement, authenticity, and a deep appreciation for the beauty industry - and for our brand, • Utilizes proactive and intuitive techniques to increase customer experience by providing suggestions for products that match interests and needs, • Utilize multiple service channels (email, chat, phone, text, etc) to provide an outstanding customer experience, • Ability to retain and convey thorough knowledge and benefits of our products, • Monitor and return voicemail messages, • Confident and driven to find solutions to customers issues, • Meets or exceeds all program metrics (e.g. quality, attendance, phone KPIs, etc.), • Thrive in an environment with high performance standards, • Ability to maintain an elevated customer conversation and exhibit genuine empathy when appropriate, • Embrace the commitment to customer service and nourishes brand loyalty, • Ability to accurately document customer interaction details with limited errors, • Applies high-quality customer service guidelines while servicing customers, • Applies policies as applicable whenever interacting with customers, • Other duties as assigned to assist with the running of the officeRequirements:, • Currently reside in SC, • Able to work weekends when the need arises, • History of consistently meeting success metrics, • Mastery of program expectations and policies, ability to exercise independent judgment and discretion, • Superior verbal and written communication, • Able to type at least 35 WPM with proper spelling and use of grammar, • Flexible, adaptable, and willing to take on new challenges, • Able to use effective and probing questioning and listening techniques to identify customer needs, • Savviness and experience with technology is essential as multiple systems are in use, • Have experience with luxury brands and serving affluent customers preferred, • Detail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence, • Have a genuine passion for skincare and haircare and luxury goods, • Able to successfully pass a credit, criminal and employment reference security checkPreferred Qualifications:, • Have a genuine passion for people, skincare, haircare, • Working knowledge of Microsoft Office Suite, • College degree preferred, • Able to learn and work independently and exhibit ownership as well as in a team environment

Job Description Summary The Visitor Experience Café Associate carries out the daily on-site operations of the International African American Museum (IAAM) café. They prepare and serve specialty coffee, other beverages, and limited food items to visitors, provided excellent customer service and product. They are also responsible for consistently maintaining a clean and presentable Café. Essential Duties • Greets customers as they approach the service counter., • Distributes menus and presents the daily specials., • Takes food and beverage orders and delivers them, including food, beverages, condiments, and other requested items to customers., • Prepares and serves hot and cold beverages, including specialty coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested and ensures orders are prepared to customer’s satisfaction., • Describes product details to customers and answers questions regarding the menu., • Serves prepared foods and baked goods including desserts, parfaits, Banana Pudding, or other southern based sweets, depending on weekly menu., • Receives and processes customer payments via credit card, cash, etc. in the POS., • Ensures customer service stations are properly stocked with paper products or beverage preparation items., • Cleans and sanitizes all equipment, utensils, dishes, work areas, service and dining areas., • Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment., • Stocks supplies of food and beverage products; may inventory, order, or receive products as directed., • Monitor stock levels regularly to ensure inventory is maintained at optimal levels; notifies relevant team or department when stock is low and needs to be reordered., • Collects plates, beverage containers and clears the tables as customers finish their meals., • Excellent verbal and written communication skills, • Ability to follow all safe food handling procedures and sanitation practices, • Ability to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons, • Must be able to operate point-of-sale (POS) system and handle credit card and cash transactions efficiently. Previous experience preferred., • Ability to serve customers quickly, efficiently, and kindly., • Barista or food service experience preferred, • Customer service experience preferred, • Must be able to work effectively with the general public, IAAM staff and volunteers and consistently provide excellent and courteous customer service in person, email, phone, • Strong listening, verbal, mathematical and written communication skills are essential, • Must be dependable and have reliable transportation, • The ability to work extended hours during a mentally and physically demanding events schedule while remaining flexible, calm, positive, and professional., • Ability to deal with and resolve problems while remaining flexible., • Must be service-oriented and adaptable to change, • Ability to be present and move about public areas and/or to perform laborious functions for extended periods; ability to recognize notifications from life safety and other alerting and alarm systems; ability to transport and relocate items up to 25 pounds.

Job DescriptionDescriptionAlcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow. The Patient Liaison is responsible for supporting onsite patient recruitment efforts by conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process. Key ResponsibilitiesEssential Job Duties: • Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel., • Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc., • Monitor/manage onsite patient screening visit schedule – schedule/ reschedule appointments as needed or requested., • Own No-Show/DNQ tracking, triaging, optimization., • Capture/manage inbound physician referral leads., • Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs., • Ensure timely and consistent updating to Clinical Conductor/CTMS – updating patient touches/patient profile statuses, etc., • Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency., • Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits., • Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed., • Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria., • Manage patient portal leads (central campaigns) to include review, calling and updating patient leads., • Monitor status of Refer-A-Friend campaigns, • Represent company with HCP referral partners for local support and relationship management., • Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed., • May assist with new recruiter training and retraining of current team members. Required Skills: • Proficiency with computer applications such as email, electronic health records, and basic applications., • Ability to type proficiently (40+ wpm)., • Must possess strong organizational skills, attention to detail, and have basic math proficiency., • Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred., • Well-developed listening skills and the ability to work well alone as well as in a team atmosphere., • Ability to handle multiple tasks and changes in workloads and priorities., • Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic., • Must possess a high degree of honesty and dependability., • Ability to work under minimal supervision, identify problems and help find solutions., • Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines. Benefits • Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire., • Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

Competitive pay / Medical, dental & vision / 401k match / PTO / Home office reimbursements - As a Customer Support Specialist at Railbookers Group, you will: Serve as the primary point of contact for customer inquiries regarding existing Railbookers and Amtrak Vacations bookings via phone, email, an

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide c

Job Description Retail Sales Associate & Customer Experience Specialist About Us: Coastal Hemp is a leading supplier of premium hemp products in the Charleston area. Our mission is to improve lives by providing clarity about hemp products and confidence in their consumption. Through our brands, CoastalCanna and SourceCBD, we offer quality, expertise, and reliability in-store and online. We are deeply committed to social responsibility, embracing diversity, equality, inclusion, and sustainability while actively supporting our local communities. Position Overview: We are seeking a passionate and dynamic Retail Sales Associate & Customer Experience Specialist to join our team. In this role, you will be vital in delivering exceptional customer service in our retail locations and through our e-commerce platform. Your efforts will directly contribute to our goal of enhancing customer satisfaction and driving company revenue. Key Responsibilities: Customer Experience: • Warmly greet customers and provide personalized assistance with products and services., • Clearly explain our range of products and services to customers, ensuring they make informed decisions., • Monitor inventory levels to ensure products are available for purchase., • Resolve customer complaints and address special requests with professionalism and care., • Process customer orders accurately and efficiently., • Respond to customer inquiries via email, phone, and online chat. Operations: • Assist with the receiving, stocking, pricing, and managing merchandise., • Analyze inventory trends and manage stock levels, including ordering and avoiding overstock., • Support the team with special assignments and tasks as needed., • Be willing to work at either of our Mount Pleasant locations for training and coverage. Qualifications: • Previous experience in sales, customer service, or a related field., • Ability to excel in a fast-paced environment., • Strong interpersonal skills with the ability to build rapport with customers., • Excellent written and verbal communication skills., • Strong negotiation skills., • A 2-year degree or higher is preferred., • Flexibility to work a varied schedule, including some Saturdays. Why Join Coastal Hemp? At Coastal Hemp, we don’t just sell products—we educate, advocate, and give back. Join a company that is not only dedicated to improving lives through hemp but also to making a positive impact on our community. Be part of a team that values your growth, passion, and commitment to excellence. We seek a Retail Sales Associate And Customer Experience Specialist to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to meet customer demand and drive company revenue. This position will also include customer support responsibilities for our e-commerce operation. Our Coastal Hemp brand is a leading Charleston area supplier of consumer products in the hemp space. Its mission is to improve lives by providing clarity about hemp products and confidence around consumption. As a vertically integrated, high-growth Hemp retailer known for quality, expertise, and reliability, the company and its brands, including CoastalCanna and SourceCBD, provide industry-leading service, product selection, and accessibility across the hemp and CBD marketplace in person and online. Our social responsibility is Rooted In Good Diversity, Equality, Inclusion, + Sustainability | CoastalHemp | Hemp with Confidence. We take organizational and social responsibility very seriously, from educational outreach to partnerships and initiatives and advocating for local causes. Giving back to the community where we operate is essential to us. It helps to change old attitudes by showing the positive impact of Hemp and CBD in creating jobs, changing lives, and supporting local communities. We educate. We advocate. We give. Company DescriptionWe are a locally owned Medical equipment, Fitness, and CBD company. Our primary business channel is E-Commerce. We are a fast-growing company recognized on the INC 5000 list and one of South Carolina's top 20 small businesses for the last three years, 2017, 2018, and most recently, 2019. Our people make us unique, and we strive to support and develop their talents fully. We aim to provide our customers with the highest-quality products to meet their needs. We invest in our products to ensure they are safe and effective, offer practical solutions, and deliver an exceptional customer experience.We are a locally owned Medical equipment, Fitness, and CBD company. Our primary business channel is E-Commerce. We are a fast-growing company recognized on the INC 5000 list and one of South Carolina's top 20 small businesses for the last three years, 2017, 2018, and most recently, 2019.\r\nOur people make us unique, and we strive to support and develop their talents fully. We aim to provide our customers with the highest-quality products to meet their needs. We invest in our products to ensure they are safe and effective, offer practical solutions, and deliver an exceptional customer experience.

Job DescriptionCompany Description THE COMPANY Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets. ContiTech is one of the world’s leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe, and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America. Are you ready to shape the future with us? Job Description HOW YOU WILL MAKE AN IMPACT As a member of the sales team, develop new business opportunities thru our distribution channel to drive future growth to directly pay into exceed in the following targets: Sales growth at a minimum of 3% above the industry, margin, accounts receivables and cost management. To be a key part of the segment team to develop and then execute our distribution strategy to maximize the BA Industrial Solutions Americas profitable growth and market share. To drive customer centricity though the entire BA organization to establish a preference and premium for our products and solutions, establishing ContiTech as the preferred partner of choice in the industrial distribution market. This position will support our Southeastern Region. The Southeastern region contains the following states: North Carolina, South Carolina, Tennessee, Georgia, Florida, Alabama, Mississippi, Louisiana, Arkansas, Oklahoma, and Texas. This is a remote position; however, candidate must reside within the territory and be located within one hour from a major airport. Position entails 50% travel with overnight stays. • Segment strategy development and execution with their area of responsibility including deployment to and through their teams., • Responsibility for customer acquisition; managing contracts/ business proposals incl. Commercial negotiation., • Develop and maintain strategic and cooperative relationship with customers., • Leads the business to achieve budget (Volume, Sales, Growth, MOS, EBIT) and other planned targets and KPI´s., • Ensures regular customer feedback on forecast and adjusts input to operations and SCM., • Provides critical customer, competitor, and market trends to benchmark our performance., • Ensures feedback on customer satisfaction and escalation throughout CT BA and segment for improvements., • Plays an active leadership role in the segment to promote and drive customer centricity., • Technical application design and recommendations for improvement, • Troubleshoot application and performance issues., • Technical training to customers and internally., • Compile technical needs, customer pain points and make recommendations to drive innovation., • Position will support the Southeastern region.Qualifications WHAT YOU BRING TO THE ROLE • Bachelor’s degree or higher, preferably in a technical discipline or minimum 10 years or more if no relevant bachelor’s degree., • 5 years of hydraulic hose sales experience., • Experience converting a major customer's business from a competitor and developing, presenting, gaining approval, and executing on major business cases., • Sales and Customer Relationship management and development, • Presentation skills including working knowledge of PowerPoint., • Strong negotiation skills., • Financial acumen including the ability to manage sales, margin, cost and working capital and to read and prepare business cases., • Strong communication skills., • Emotional intelligence and cultural sensitivity., • Market and knowledge of diverse industrial markets., • Experience with business planning and forecasting., • Experience executing along the sales cycle to hunt and close new customers and new business., • Ability to translate applications and opportunities into business cases for evaluation., • Ability to travel at least 50% of the time., • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting., • Strong hydraulics product knowledge., • Business development experience., • Minimum of 1 year of R&D, applications engineering and/or sales engineering experience. Additional Information THE PERKS • Immediate Benefits, • Robust Total Rewards Package, • Paid Time Off, • Volunteer Time Off, • Tuition Assistance, • Employee Discounts, including tire discounts., • Competitive Bonus Programs, • Employee 401k Match, • Diverse & Inclusive Work Environment with 20+ Employee Resource groups., • Hybrid Work, • Employee Assistance Program, • Future Growth Opportunities, including personal and professional. EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back. Ready to drive with Continental? Take the first step and fill in the online application.

Job Description HOTWORX - 24-Hour Infrared Fitness Studio is the first ever implementation of 3-dimensional training. We combine Heat (dimension 1), Infrared Energy (dimension 2) & Exercise (dimension 3) to help members flush toxins, tone up, and torch calories. Our studio offers 24-hour access to unlimited sessions ranging from HOT Yoga, to Hot Cycle, Hot Buns and more. Our exclusive workouts are led by a virtual instructor in a semi private environment, suitable for all fitness levels to give members MORE WORKOUT IN LESS TIME! We are currently looking to expand our team and are interviewing for membership sales associates and General Manager. If you are looking for a career opportunity with this cutting-edge concept where you can become a part of an organization focused on helping members feel and look their very best then look at HOTWORX. Candidates interested in joining our team should expect to be successful in the following: * Meeting and exceeding membership sales goals * Working as a team player to help grow the member base of the studio through sales, onboarding new members and superior customer service to keep long term members. * Performing various tasks to promote the HOTWORX brand and services in the community including doing outreach to prospective members by phone, text, email and talking with prospects at local events. Our ideal candidates have previous sales experience, strong interest in helping others feel and look their very best while benefiting from rewarding performance based commissions. Candidates should personally lead a healthy lifestyle and have a personal passion for fitness. We provide substantial paid training, certifications and support to ensure your success. Sales associates compensation includes base pay $15/hr plus commissions(avg $500-$1,000/month), a free studio membership and product discounts. General manager compensation starts at $19/hr plus performance based commissions(avg $ 1200-2000/month)

Job Description Job Details Department Overview The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC requires for a Payroll Customer Support Technician on the Payroll Customer Support Desk. Customer Support & Training (CST) provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support and Payroll customer support for American employees and retirees. This position will provide payroll processing support by phone and email to American employees and retirees. The contractor shall perform these services under Department of State Customer Support Management. Minimum Requirements • 1 year of overall relevant (payroll processing or customer service) professional experience, • Experience performing analysis, critical thinking, and working independently within a team to efficiently answer customer questions., • Experience working with web based or client-server technologies and experience performing business systems analysis Preferred Skills, but not Required • Accounting procedures, policies, and operations, • Federal payroll, high volume call center, or help desk experience Our most Successful Employees in this Position Demonstrate: • Strong communication skills for phone and email customers, including escalated tickets. Desired skills:, • Effective Listening, • Tact and Patience, • Positive Persuasiveness, • Attentiveness and Courteousness, • Ability to multi-task and work from one situation to another at a fast pace, • Superior verbal and written communication and organizational skills Job Function/Responsibilities • ServiceNow: The ServiceNow system is an on-line database for tracking the initial communication and the on-going dialogue with the customers until final resolution that allows the closure of the trouble tickets. Phone calls, e-mails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is systematically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into the ServiceNow system., • The Payroll Customer Support Technician supports Department of State employees and retired annuitants and their payroll related inquiries. Technicians will use Knowledge Base, Department of State systems (GFACS, DIS, EEX Admin etc.) to provide first contact resolution whenever possible. Additionally, they will follow the Payroll Helpdesk Quality Assurance (QA) program. The QA program monitors employee output and provides specific feedback on performance and consistent coaching and training for employee development. The Quality Control Program (QCP) ensures:, • Accuracy and quality of customer interactions (phone and email), • Provides feedback on strengths and areas of improvement, • Provides coaching and on-job training when applicable, • Uses quality monitoring data to compile and track performance at team and individual level, • Provides feedback to team leads and management, • Ensure that the Payroll Customer Support Desk voicemail is addressed both at the beginning of the day and throughout the day, • Assists with performing analysis, research, development and delivery of presentations, training, and reports, • Provide front-line payroll customer phone support, based upon a team schedule, for incoming customer questions. Tickets and provide customer assistance for these calls according to Payroll Customer Support desk procedures, • Strive to meet our Service Level Agreement of answering incoming Payroll Customer Support e-mails. Create ServiceNow tickets to record the details of the issue and to document the receipt of the customer’s initial contact., • Update ServiceNow tickets any time that additional correspondence or research is performed on behalf of the customer and close a ServiceNow ticket if the issue is confirmed as resolved with the customer or when confirmation is received by department analysts responsible for resolution, • Assist the customer through the entire process of research, gathering data, performing analysis, and resolving the issue for both emails and phone calls, • Research DoS information sources to assist in answering client questions (GFS Knowledge Base, Ask HR, numerous web sites, Foreign Affairs Manual, Foreign Affairs Handbook, Thrift Savings Plan (TSP), and other reference documents prepared in-house), • Write GFS Knowledge Base articles, as needed, and assist with the drafting and development of instructional materials related to the improvement of payroll customer support activities, • Refer unresolved issues to the appropriate department or office following Retirement or American Pay and Payroll Customer Support procedures, • As part of research time activity, follow-up on tickets pending longer than one week by following up with the appropriate contact to determine the ticket’s status, • Per established ISO 9001 Work Instruction guidelines, appropriately identify select Payroll and Retirement tickets which are critical to the success of GFS’s business as “Level II”. Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow up on the status of the tickets., • Support ISO 9001 requirements by reviewing existing RDs (Reference Documents) to ensure they are relevant and consistent with customer needs and CGFS policy requirements, • Escalate issues to the Payroll Customer Support team lead or CGFS Global Compensation Customer Advocate as appropriate All personnel provided under this task order must be able to either possess or obtain a security clearance of “Secret”, to be issued by Department of State, Diplomatic Security. Important note to consider: A Secret Clearance will open a lot of other doors for your career in the Government to include possibilities of being hired directly. Work Schedule The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. Software Systems Utilized • Global Foreign Affairs Compensation System (GFACS), • Global Employee Management System (GEMS), • Share Point, • Employee Express, • Microsoft Office Suite, • GFS Knowledge Base, • ServiceNow, • Document Imaging Software (DIS), • Avaya Workplace, • Websites of government agencies, e.g., IRS, Thrift Savings Plan (TSP), Office of Personnel Management (OPM)

Job Description Our customers will hear your smile when you answer the phone. This position offers an opportunity to make a difference in the lives of our clients while establishing a career with a tremendous opportunity for growth in a rapidly growing E-commerce based physical therapy and fitness equipment company. We are looking for that special someone who can connect with people and truly cares about having an impact. Our office is crazy busy, we thrive in organized chaos, and we love what we do every day. If you can meet our high standards, exceed our internet clients' expectations, and be part of a fantastic team of professionals, send us a copy of your resume. A Customer Support Specialist's responsibilities include the following: • Responding to customer queries in a timely and accurate way via phone, email, or chat, • Identifying customer needs and helping customers use specific features, • Acknowledging and resolving customer complaints., • Maintaining a positive, empathetic, and professional attitude toward customers always., • Knowing our products inside and out so that you can answer questions., • Respond to customer queries in a timely and accurate way via phone, email, or chat, • Identify customer needs and help customers use specific features, • Monitor customer complaints on social media and reach out to provide assistance, • Share feature requests and effective workarounds with team members, • Inform customers about new features and functionalities, • Follow up with customers to ensure their technical issues get resolved, • Experience as a Customer Support Specialist or similar CS role, • Familiarity with our industry is a plus, • Understanding of how CRM systems work, • Excellent communication and problem-solving skills, • Multi-tasking abilities

Job DescriptionDescription: ABOUT ROOFING USA: We are a young, exciting commercial roofing company located in Charleston and serving the Carolinas. We are Veteran-Owned and technology-oriented. We're looking for our next sales rock star to sell to private building owners, while having a Positive Attitude, Drive and Extreme Accountability. That's where you come in! Is This You? Are you new to sales and looking for a way to learn and start growing a book of business? Are you overworked and underpaid in your current role and wish to work somewhere your hard work is financially rewarded? Are you ready for a change? Are you hungry and driven? Do you like to learn? Do you like meeting new people? Do you want to make good money? Are you easy to talk to and not afraid to meet new people and open new conversations? You bring the work ethic and drive and we'll give you all the tools you need to be successful! The Good News Our business rewards people for their hard work and success - a true meritocracy. A job in sales with us includes compensation benefits (including commissions and base salary), fully wrapped company truck, a two month training program, career path, and continuing education to help you succeed. The Hard Work Getting to know everyone in our community. Opening doors to businesses and buildings to discover the decision makers. Building a plan for success with our coaches to make sure your efforts are focused. Using LinkedIn and other databases to locate and "digital door knock". Getting on commercial flat roofs to perform and document inspections, getting outside your comfort zone, frustration that comes with rapid growth and expansion, and pressure to perform by honoring your word. Primary Responsibilities To succeed in this job, you must: • Do a ton of prospecting, emailing, networking, to get in front of as many people as possible, • Meet with 4 to 5 prospects a day., • Expand your accounts and territories by helping customers succeed., • Work with the sales manager to identify opportunities., • High School or GED required, • Working knowledge of email and basic Google Suite, • Pass a background check with excellent driving record, • Experience with sales CRM like Hubspot or Salesforce preferred, but not required, • Experience selling into parallel industries outside of roofing should applyRequirements:, • Service Salesmen are responsible for developing, managing, and maintaining a client base of customers for the commercial repair division, • Develop new and manage existing accounts in customer base, • Meet monthly, quarterly, and yearly sales goals, • Provide constant communication and promote services provided by company, • Participate and coordinate trade shows, architect / property manager / hospitality expos, and marketing functions to increase Roofing USA's market share, • Create leads for repair and service work through cold calling, referrals, service hand-off, account management, and networking, • Utilize CRM system daily for the management of accounts, scheduling, proposal development, and recording of sales-related activity (cold calls, inspections, on-site customer meetings, and pipeline), • Participate in sales meetings and trainings and obtain continuing education by participating in available manufacturer seminars and conferences, • Provide operations team with necessary information and support for success of the project, • Assist in receivable duties associated with your accounts when directed by management

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities As a part of our dedicated team, CDL Drivers will be operating a SiteOne vehicle to deliver world-class service and landscape, nursery, forestry, and irrigation products to our customers. CDL Drivers are also responsible for loading and unloading trucks in addition to working with teammates to ensure the branch is operating successfully. What you’ll do: • Operate vehicle in accordance with local, state and federal transportation regulations, • Demonstrate exceptional customer service to all SiteOne customers, • Cultivate and manage strong relationships with customers, • Assist customers with their questions and needs, either in person or over the phone, • Pull and prepare inventory orders for customer pick up or delivery, • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance, • Assist with other branch responsibilities as needed Qualifications • Valid Class A CDL license, • Experience operating a Manual shift may be preferred, • Experience operating a Moffett or other truck-mounted forklift may be preferred, • Ability to read and write to record and maintain daily records, • Ability to perform physical requirements such as bending, lifting, stretching and reaching both below the waist and above the head on a daily basis, • Ability to lift up to 50lbs, • Ready and willing to learn and adopt new technologies and ways of working, • Weekly Paychecks with DailyPay available!, • Competitive Hourly Compensation, • Local Deliveries Only - Home Nightly!, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job Description We are looking for a detail-oriented and organized Receptionist to join our team in Mt. Pleasant, South Carolina. This contract to permanent position offers an exciting opportunity to be the first point of contact for visitors, manage administrative tasks, and support daily office operations. The ideal candidate will bring excellent communication skills and a proactive approach to ensuring the office runs smoothly. Responsibilities: • Welcome and assist visitors with courtesy and attention to detail., • Manage a multi-line phone system, including answering and directing calls efficiently., • Perform accurate data entry and maintain organized records., • Coordinate email correspondence and respond promptly to inquiries., • Schedule appointments and maintain calendars for office staff., • Prepare reports and assist with additional administrative tasks as needed., • Organize and maintain filing systems to ensure easy access to information., • Uphold detail-oriented phone etiquette in all interactions., • Collaborate with team members to ensure seamless office operations., • Proven experience handling multi-line phone systems in a detail-oriented setting., • Strong customer service skills and ability to build positive relationships., • Proficiency in Microsoft Excel, Outlook, and Word., • Exceptional organizational and file management skills., • Ability to schedule appointments and coordinate calendars effectively., • Excellent interpersonal and communication skills., • Demonstrated ability to perform accurate data entry and manage correspondence., • Experience in receptionist duties while maintaining a detail-oriented demeanor.

Job Description Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. • No work on Holidays or night shifts so you can have a normal/regular life balance, • Work in "happy medicine"; treating patients who are excited about improving their lives, • An opportunity to work in the growing fast paced world of aesthetics, • Customer Service/Administration, • Greet all patients, and offer beverage, • Check patients in and make sure schedule reflects appointment status, • Check patients out and schedule next appointment, • Maintain accountability for the schedule book, • Introduce visitors to the appropriate personnel that will assist with their concerns, • Conduct confirmation calls for appointments, • Pull next day's patient charts and organize per scheduled appointment time, • Prepare new patient charts, • Maintain inventory of all front office supplies, • Check email and forward to the appropriate staff member, • Organize and maintain file system, • Keep Font Desk and Lobby area clean, • Billing, • Process payments, • Print daily close out reports on scheduling system and review for accuracy. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Use of the telephone, computer and other related instruments or devices, • Vision and hearing acuity, • Standing and walking for periods of time, • Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence, • Ability to speak effectively before groups of customers or employees of the organization, • Ability to add, subtract, multiply and divide, • Ability to carry out instructions furnished in written, oral, or diagram form, • Ability to problem solve #LI-LD1 Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link

Job Description Required Qualifications • Bachelor’s Degree in a related field or equivalent work experience, • 1-2 years previous experience in hospitality or member services, • Superior written and oral communication skills, • Strong sales skills, • Exceptional customer service, • Demonstrated ability to work as a team member This is a part-time position with the potential for full-time. (25 hours per week) The Member Services Representative is responsible for assisting in all Membership activities: growing revenue through the promotion of the Longevity Club and all of the services we offer; new-member recruitment, onboarding, and retention; member care services and engagement; assisting with retail and merchandising; executing and promoting marketing strategies, and Mindbody scheduling and account management. The position is also responsible for the development and maintenance of relationships within LC, our local community, and industry. Other duties include responding to member needs, administrative tasks that assist with daily operations and contributing to the orderliness and cleanliness of the Longevity Club. The Member Services Representative has proficient knowledge of fitness club operations and stays abreast of new studies, current trends, and developments in the fitness and related industries. This person also possesses the following: • Confidence and efficacy in selling membership and services, • Ability to take ownership of their role and is solution-oriented, • Works with a sense of urgency, possesses excellent time management skills, and has the ability to pivot quickly according to members’ needs and the demands of the business. The Member Services Representative reports to the Member Services Manager. Description of Responsibilities • Clearly understands the company’s vision and works diligently to deliver its mission, • Genuinely shows care for the happiness and wellbeing of our members, • Provides excellent service to our clients and guests, • Proactively contributes to a clean, organized and well maintained facility, • Works with, support, and respect other members of the team, • Is a positive reflection of Longevity Fitness among the community, • Participates in classes, workshops, wellness offerings, and events, • Actively promotes the Longevity Club and all of its offerings, • Lives a longevity-minded lifestyle by exemplifying a lifestyle of fitness and health, • Manages all streams of client/guest communications to ensure effectiveness and professionalism, • Serves as a key person for providing tours and routinely follow up with prospective members, • Supports the Member Services Specialist in member-related communications and needs, • Assists in onboarding new members, • Learns and manages the MINDBODY Online Scheduling and Client Account System, updating schedules, accounts, and runs necessary reports, • Assists with Member Relations, Support and Recognition, • Assist in merchandising and selling retail offerings, • Effectively and professionally communicates via phone and email to ensure all duties are completed accurately and delivered with high quality and in a timely manner., • Assists in maintaining Longevity Club digital filing system in Google Drive, • Assists with coordination of programs, meetings, and events, • Contributes to the organization and cleanliness of the facility, • Ensures all opening/closing/daily checklists are completed during shift, • Handles sensitive information in a confidential manner, • Assists with facility and equipment inventory management Powered by JazzHR qsEWoyRbt2

Job Description Fortis Financial is seeking ambitious individuals to join our team of Insurance Sales Agents and Financial Representatives. If you have a passion for helping others achieve their financial goals, are a natural networker, enjoy critical thinking, and strive to better your career, then consider joining our winning team of Financial Professionals. Our award-winning training equips you with the knowledge, skills, and financial strategies you need to be successful and confident in this career. Many of our talented Insurance Agents use this advantage in aiding clients in Wealth Management. Uncover your earning potential, build a workday around your lifestyle, and make an impact in your community every day. With access to local and national mentors, we will surround you with resources to aid in the development of your financial expertise, including but not limited to: Personal Planning Analysis - Asset & Income Protection - Investment & Advisory Services - Trust Services - Wealth Management - Retirement Planning As a Fortis Financial Services Professional Expect To: * Develop a client base by growing relationships with your network, establish and maintain strong customer relationships, offering guidance, and providing solutions to help families obtain financial freedom. * Obtain knowledge beyond licensed agent training through sponsored coursework, and proprietary agent development training in areas such as Investment Management and Retirement Planning. * Present clients with the ability to preserve their retirement and grow their wealth. Use the latest FinTech, and product illustrations to guide clients through important financial decisions. * Take ownership of your career as you master your craft and excel in Financial Services. Decide your path; delivering retirement protection, managing all client assets, or construct and lead your own team of agents and representatives while generating a passive income stream. How Fortis Financial will provide support: * Flexible schedules once you complete your agent training and take off as a producing agent. * Fortis Financial agents are provided pre-licensing training free of charge; individuals will need to pay for the state exam required to sell life and health products. * Our training conducted by successful field leaders will fulfill your desire for continuous learning. * Benefit-eligible management positions and Ownership opportunities. What makes a great Financial Services Professional? * Ability to present complicated concepts effectively and maintain uncompromising principles, such as honesty and integrity. * Self-motivated to network and prospect for new clients, while demonstrating strong time-management skills. * Strong relationship building and communication skills will bond you with clients and colleagues. * Competitive and entrepreneurial spirit to achieve success both for yourself and others. The Fortis Financial Team comes from a variety of backgrounds including, but not limited to, sales, athletics, military, client services, medical or client-facing roles. Regardless of your professional experience level, we will provide you the skills and knowledge necessary for success. Our Financial Service Professionals help their clients live more and worry less. Apply now and join our team of Financial Professionals! About us: With a diverse team that strives to leave no family behind, Fortis Financial strives to keep changing the financial trajectory of as many family trees as possible. Creation of generational wealth and uplifting the standard of living is our mission. Strength, stability, and service shape our culture as we help provide financial security solutions. Compensation & Benefits: * Commission structure designed to grow with you * Diverse and flexible income portfolio and Bonus programs * Retirement Savings Program Note: Applicants must be allowed to work in the US and no no criminal background to be considered. By submitting an application, you agree to be contacted via phone, email, and/ or SMS

Job Description Job Summary: This position serves as a general information source for the Aquarium and is the primary contact for incoming phone calls and emails. Maintaining a high level of hospitality and customer service is required at all times. Additionally, this position also manages group reservations and advance ticket sales and membership sales and programs. Weekend scheduling is required in addition to possible other weekdays. Holiday and seasonally scheduling flexibility are a must. Essential Functions: • Answers phone calls and general email inquiries inbound to the Customer Service Center, including general information for guests and members, payments, reservations and internal employee inquiries., • Enters transactions and reservation information into ticketing system., • Processes payments and contracts through ticketing system., • Responsible for balanced, daily closeout. Adheres to the South Carolina Aquarium Cash and Cash Equivalent Handling Policy., • Processes incoming and outgoing mail for the Aquarium., • Collects group reservation payments and updates reservations., • Enters data and updates client information in Aquarium's constituent database, Blackbaud Altru., • Assists with Aquarium sales efforts as directed; including and not limited to outbound sales calls., • Conducts benchmarking research as needed from other zoos and aquariums., • Support in other departments and initiatives as needed., • Supports the mission by participating in Aquarium sponsored programs and events on a regular basis., • Participate in cross-training opportunities as required, • Maintains a pleasant and professional attitude at all times. Customer service and quality assurance are priority., • Organizes and maintains call center files. Knowledge, Skills, and Abilities: • Professional, customer-oriented individual with excellent telephone skills. As a voice of the Aquarium, this person will often be the first contact that someone has with the Aquarium and it is essential that this person have a strong connection to the Aquarium's mission and goals., • Possess excellent organizational, telephone, and communication skills., • Microsoft Office, Outlook, and point of sale software knowledge., • Multi-tasking and ability to use numerous systems simultaneously., • Must be flexible and have a willingness to learn., • Required to work weekends and holidays as scheduled. Education and Experience Required: • High School Diploma or GED, • Average walking, bending, stooping, crouching., • Average carrying (up to 50 lbs.) etc., • Ability to walk between multiple buildings for duties (approximately 10 min walk)., • Frequent sitting and keying., • Office environment., • Repetitive work., • Majority of duties performed at computer., • Contact with other divisions and departments. Working Conditions: • Office Environment; Some repetitive work; No travel required

Job Description ASRC Industrial, ("AIS"), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not from @asrcindustrial.com), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ About Company US Coatings, LLC (USC) specializes in providing interior tank coating, cleaning and surface preparation services for various marine vessels including cargo (advanced chemical linings), ballast and freshwater tanks. Additionally, USC is an applicator of advanced coatings and protective systems for marine hulls, decks, and superstructures. Founded in 2005, the company has established a strong reputation as a customer-focused, value-added service provider to the marine industry. USC operates across the Gulf Coast, the Mississippi and Ohio River system, Great Lakes and the Mid-Atlantic serving multiple end-markets within the marine industry including transportation, logistics, tourism, leisure, commercial fishing, and the federal government. US Coatings is a wholly owned operating company of ASRC Industrial (AIS). AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE). We offer competitive salaries and full range of benefits including: generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, short-term and long-term disability as well as other benefits. Job Summary: US Coatings is currently seeking a Project Manager who would be responsible for managing the day-to-day operations, maintenance, finance, compliance, and safety regulations Detyens Shipyard for US Coatings. Duties and Responsibilities: • Works closely with the President, VP of Production, and Estimating., • Must be able to actively communicate, coordinate, and schedule with Detyens Shipyard assigned project managers on various projects as well as interface with Detyens Shipyard VP of Production, • Works with Estimating as required for bid proposals and estimate reviews., • Provides and evaluates work item costs to ensure production manpower and material costs are tailored to the estimate and communicates any variation from same., • Works closely with USC Safety Manager to ensure all USC personnel are following approved USC safety procedures/policies., • Work with the safety manager to develop new procedures, measure and manage environmental conditions, and ensure personnel safety., • Participates in all safety investigations., • Oversees and monitors projects to ensure work is completed on time and within budget, • Works within the scope and budget assigned to the project and coordinates the progression of the job with USC and Detyens Shipyard Inc. (DSI) project managers, • Reviews job schedules and complexity of projects to determine work priorities and assign appropriate staff to specific jobs/tasks, • Organizes, supervises, leads, and trains employees to complete projects within established guidelines and timeframe, • Maintains control of personnel/project staffing and may recommend disciplinary action to the VP of Production & Human Resources Manager, • Submits timesheets into payroll by the deadline, • Ensures safety policies are adhered to and compliance requirements are met, • Provides project managers and support staff with project updates and other relevant information, • Implements inspection checklists, • Responsible for production efficiency in the Charleston, SC area, • Manages and assigns personnel to all jobs at that location, • Manages and assigns equipment to all jobs at that location, • Manages QA support personnel and records at that location, • Reviews production schedules to manage overtime and personnel, • Approve all vacation time, sick days, etc. for all superintendents, and foremen assigned to that location, • Ensures work scope variations, production delays, and emergent work scope is documented and properly compensated by working with program managers, superintendents, and estimating group, • Communicate daily with all active job managers and office personnel, • The ideal candidate will have relevant experience in the maritime industry regarding vessel preservation methods and coating systems., • Advanced computer experience including high proficiency with Microsoft Office and Adobe Acrobat Programs., • Proficient communication skills both oral and written., • Thorough, well-organized, systematic, and meticulous recordkeeping., • Ability to effectively work with a variety of other people, especially other company personnel., • Knowledge of NAVSEA Standard Items is a plus., • Must have prior shipyard experience, • The ideal candidate would have project management, estimating, and production management experience EEO Statement: ASRC Industrial and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. ASRC Industrial is an Equal Opportunity Employer.

Job DescriptionEssential Job Functions The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions. The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management. Job Responsibilities * ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow. * The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures: * Accuracy and quality of customer interactions (phone and email) * Feedback on strengths and areas for improvement * Coaching and on-the-job training when applicable * Feedback to team leads and management * Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day. * Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures. * Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer’s initial contact. * Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution. * Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email). * Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs). * Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures. * Follow up on tickets pending longer than one week by contacting the appropriate office to determine status. * Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status. * Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements. * Escalate issues to Payroll Customer Support staff or team leadership as appropriate. * Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday. Required Skills * Experience performing analysis and working independently within a team to efficiently answer customer questions. * Experience working with web-based or client-server technologies and performing business systems analysis. * Strong critical thinking skills. * Strong communication skills for phone and email interactions, including escalated tickets. Desired Skills: * Effective listening * Tact and patience * Positive persuasiveness * Attentiveness and courteousness * Ability to multi-task and shift between situations quickly * Proficiency in Microsoft 365 (Office Suite) * Superior verbal, written, and organizational skills Preferred (Not Required) * Knowledge of accounting procedures, policies, and operations * Federal payroll, high-volume call center, or customer help desk experience Minimum Requirements * Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues. * Ability to support the design, implementation, and testing of accounting and financial management systems. * Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation. * Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures. * Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.

Job DescriptionBenefits: • HSA and FSA, • 401(k), • 401(k) matching, • Dental insurance, • Donation matching, • Employee discounts, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Vision insurance The Personal Lines Account Manager will provide a high level of sales support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. The Account Manager will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities. They will be responsible for assisting clients with service needs and making changes to existing accounts. The Account Manager will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients. Essential Duties and Responsibilities: Quoting new business and remarketing renewals as needed Updating all necessary items in management system and sending to client as needed Receiving and responding to client emails, phone calls, requests for endorsements, certificates, etc.; maintaining accurate and current electronic files documenting such requests are handled. Working directly with Producers to provide necessary client documents, checklists, and proposals. Use support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation. Establish working relationships with clients, potential clients, and the companies we represent via phone, email, and written correspondence. Support teammates with follow-up for clients and prospects. Research and resolve coverage questions. Promptly respond to client needs either on the phone or electronically. Cultivate new opportunities and offer additional lines of insurance through consultative selling. Assist with other office duties as they arise and are needed. Minimum Qualifications and Experience: 1 to 3 years experiences as a Personal Lines P&C Account Manager or similar is preferred Possess or able to obtain Property and Casualty Insurance License within 6-12 months of employment. Correll will assist in scheduling courses and cover the application and licensing fees along with covering the cost for bi-annual license renewals. Proficient in AMS360 and ImageRight (Worksmart) is preferred but not required Work Type: Full-time, M-F Summary: If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team. NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Description Jan-Pro Cleaning Systems of the SC/GA Coast is looking for an Office Coordinator/ Operations Administrative Assistant to perform a variety of administrative tasks and provide support to our Operations Department. The position is located at our Mt. Pleasant, SC office. JOB DUTIES: • Greeting clients, visitors, and staff with a professional and courteous manor., • Maintaining a clean and organized reception area that reflects the company’s commitment to high standards., • Professionally answer main telephone line, screen, and direct calls. Monitor main line voicemail messages., • Maintain inventory of office and cleaning supplies and place orders when needed. Unbox cleaning supplies that we sell and organize in the supply closet., • Put together franchise kits for purchase after they have completed training., • Write up all supplies purchased by franchise owners on supply purchase sheets and give to accounting for billing., • Responsible for checking out, checking in, and inspecting all Jan-Pro rental equipment to franchise owners., • Monitor the supply email account and place supply orders for customers with our supplier., • Monitor the customer care email address when our customer care representative is out of the office and enter customer calls into our company software., • Create customer and franchise files. Scan and load documentation into our company software related to customers and franchises., • Assist the accounting department by mailing out monthly invoices., • Monitor and maintain office equipment. Place service calls when there are any issues with office equipment., • Issue security access badges and contact the security company to program badges., • High School Diploma or GED, • Two years of administrative experience., • Excellent written and verbal communication skills., • Experience with MS Word, Excel, and Outlook., • Experience with scanning documents and uploading them., • Ability to multi-task., • Ability to lift 25 lbs., • We offer a competitive salary based upon experience, • Company paid short term disability, long term disability, and life insurance, • Medical, vision, and dental insurance, • Company contribution to SIMPLE IRA plan, • Paid vacation, sick days, and holidays

Job DescriptionDescription: About the Company: We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day! Position Summary: AAA United States, Inc. has partnered with a company in North Charleston, SC that is a leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. We are looking for skilled Assembler B to assist with this client's needs. The Assembler B is responsible for performing routine production assembly operations on structural and mechanical assemblies, subassemblies and aircraft systems, equipment and accessories using manual operations. Essential Functions: • Performs routine production assembly operations on structural parts, mechanical assemblies, sub-assemblies and equipment and accessories using manual or automated assembly tools., • Partners with Integrated Build Teams (IBTs) and Team Leader to mitigate performance risk utilizing Systematic Problem Solving (SPS) methodologies., • Identifies roadblocks and production constraints escalating issues which cannot be resolved by the team using open and clear communication., • Uses KPI and BPS principles to improve production flow and work environment., • Supports overtime as required to meet customer commitments., • Participates in Lean Manufacturing Systems (LMS) and 5S activities., • Supports teammates to improve overall team performance by providing cross training and mentoring.Requirements:, • 1+ year of experience in manufacturing, and/or fabrication, • 1+ years of experience utilizing and following detailed work instructions, reading and interpreting blueprints, drawings, or specifications, in English., • 1+ year of experience using software applications for internet navigation, email, Microsoft Suite and/or other specialized computer applications., • Preferred - 1 Year Aerospace experience

Job DescriptionDescription: Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces. Join the Maxwood Furniture team as an eCommerce Marketing Assistant and gain hands-on experience supporting some of the fastest-growing brands in home furnishings—including Max & Lily and Plank + Beam. We’re looking for a detail-oriented and motivated team player who’s excited to learn the ins and outs of eCommerce and marketing. In this role, you’ll work across departments to assist our Brand Managers and broader marketing team with a wide range of projects. Whether it’s updating product listings, helping launch a sale, or pulling performance reports, no two days will look exactly the same. This is an ideal opportunity for someone early in their career who wants exposure to multiple areas of digital business and brand marketing in a collaborative, fast-moving environment. You’ll get to • Support the setup and maintenance of product listings and site content, • Assist with marketing calendar planning, including seasonal campaigns and promotions, • Coordinate with designers, developers, and content creators to help bring campaigns to life, • Monitor inventory and help ensure accurate product and pricing data across platforms, • Provide general support for customer service, fulfillment, and order management, • Help draft campaign briefs for email, SMS, and other digital channels, • Pull basic reports to track performance and inform team priorities Requirements: • Demonstrated business initiative and a proactive mindset., • eCommerce site and/or marketplace management with a history of successful revenue growth., • Shopify+ experience strongly preferred., • eCommerce product management & digital merchandising., • eCommerce fulfillment, operations & inventory management., • Digital advertising, Affiliate marketing, e-mail marketing, • eCommerce and/or retail customer service., • Excellent written and verbal communication skills., • Advanced computer knowledge a MUST, especially Excel Spreadsheets., • Excellent organizational skills, written and verbal communication skills Benefits • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Life insurance, • Vision insurance, • Paid time off Ability to Commute: Daniel Island, SC 29492 (Required)

Job DescriptionDescription: Be the voice and heart of Iacofano’s, where exceptional service meets unforgettable experiences! About the Role: Are you a problem-solver with a knack for building relationships and creating positive experiences? As Iacofano’s Night Auditor, you’ll be the vital connection between our company and our valued clients and team members. You’ll handle inquiries, resolve issues, and ensure every interaction leaves a lasting impression. If you thrive on delivering excellent service and have a passion for people, we’d love to have you on our team! What You’ll Do: • Be the First Point of Contact: Handle phone and email orders with professionalism, positivity, and efficiency., • Client-First Mindset: Ensure customer satisfaction drives every decision, creating outstanding experiences for both internal and external customers., • Problem-Solver Extraordinaire: Resolve customer inquiries and complaints quickly and effectively, providing tailored solutions., • Stay Connected: Manage high volumes of inbound and outbound calls and emails, always keeping communication clear and engaging., • Understand & Deliver: Identify customer needs, clarify issues, research solutions, and offer alternatives with care., • Upsell with Confidence: Maximize opportunities by introducing customers to additional products that enhance their orders., • Build Relationships: Go above and beyond to create strong connections with customers that keep them coming back., • Achieve Goals: Meet personal and team targets, balancing quality service with measurable success., • Follow Up & Follow Through: Stay on top of previous orders, follow-ups, and potential leads to keep things moving smoothly. Requirements: • Customer Support Superstar: At least 1 year of proven experience in a customer support role where you’ve made a difference., • Tech-Savvy: QuickBooks experience is a bonus and will set you up for success (preferred)., • Foodie Knowledge: Previous experience in food service? That’s a plus!, • Exceptional Communicator: Strong phone and verbal communication skills, paired with active listening to connect with customers effortlessly., • Customer-Centric: You adapt to different personality types and make every customer feel valued and understood., • Master Multitasker: Skilled at juggling tasks, setting priorities, and managing your time like a pro., • Independent & Driven: Self-motivated and capable of thriving in an independent work environment., • Reliable & Punctual: Dependable and always on time—you understand the importance of being a consistent team player.