Bilingual Dental Assistant/ Front Desk
13 days ago
Houston
Job Description Front Desk Qualifications / Skills: • Maintain a professional reception area; organize patient education materials, magazines, etc., • Greet and welcome patients and visitors to the practice., • Check in patients according to office protocol, verifying and updating patient information in the dental management software., • Oversee patient relations & handle patient complaints, under Dr. E. indirect supervision., • Help explain office policy to patients., • Confirm the next day’s appointments according to protocol and patient preferences., • Schedule patients for efficient use of the doctor and staff time., • Check patient short call list to try to fill in cancellation and no-show appointment times., • Collect payment from patients at the time of treatment., • Make follow-up appointments as needed., • Prepare financial treatment plans and present plan options to patient as needed., • File charts at the end of each day, and pull charts for the following day., • Verify insurance and input information into the dental management system before appointments., • Answer all calls in a timely manner., • Check Voice mail at the beginning of every day., • Enter patient financial activity in computer., • Keep the front desk area clean and neat.. Empty trash as needed. Sweep and mop at least once a week., • Supports dental care delivery by preparing treatment room, patient, instruments, and materials., • Performs procedures in compliance with the Dental Practice Act., • Prepares treatment room for patient by following prescribed procedures and protocols., • Readies patient for dental treatment by welcoming, comforting, seating, and draping patient., • Provides information to patients and employees by answering questions and requests., • Assembles instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentist’s access, suctioning, and passing instruments., • Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth., • Provides diagnostic information by exposing and developing radiographic studies and pouring, trimming, and polishing study casts., • Maintains patient appearance and ability to masticate by fabricating temporary restorations and cleaning and polishing removable appliances., • Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory., • Educates patients by giving oral hygiene, plaque control, and postoperative instructions., • Documents dental care services by charting in patient records., • Maintains patient confidence and protects operations by keeping information confidential., • Maintains safe and clean working environment by complying with procedures, rules, and regulations., • Protects patients and employees by adhering to infection-control policies and protocols., • Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques., • Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies., • Conserves dental resources by using equipment and supplies as needed to accomplish job results., • Use of dental terminology & technology, • Infection control, • Creating a safe, effective environment, • Listening, • Teamwork Bilingual in Spanish / English desired but not required Registered with the Texas State Board of Dental Examiners preferred but not required Excellent customer service skills Ability to think critically and plan Ability to be flexible Teamwork oriented Minimum 2 years dental office experience desired Company DescriptionHouston Precise Dental Care is a private own dental office that has been serving the Houston area since 1975. We provide precise pain-free dental care and a personalized enjoyable dental experience for families in the Houston metroplex.Houston Precise Dental Care is a private own dental office that has been serving the Houston area since 1975. We provide precise pain-free dental care and a personalized enjoyable dental experience for families in the Houston metroplex.