Healthcare office jobs in Santa Rosa, California - Page 2Create job alerts

Job Description Job Summary We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring the smooth operation of our medical office, contributing to a welcoming and efficient environment. Duties • Greet patients and visitors warmly, ensuring a positive first impression., • Manage front desk operations, including answering phones, scheduling appointments, and handling invoices., • Maintain accurate medical records and patient information in compliance with privacy regulations., • Utilize computerized systems for appointment scheduling, patient check-in/check-out, and billing processes., • Provide medical administrative support by coordinating with healthcare professionals and ensuring seamless communication within the office., • Perform duties such as filing and maintaining organized records., • Ensure the front desk area and exam rooms are clean, organized, and stocked with necessary supplies., • Strong organizational skills with attention to detail to maintain accurate records., • Excellent communication skills, both verbal and written, to interact effectively with patients and staff., • Ability to multitask in a fast-paced environment while maintaining professionalism.

Job Description BOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Human Resources Coordinator PAY RANGE: $27.00-$34.09 Per Hour REPORTS TO: Director of Human Resources DESCRIPTION OF POSITION: The Human Resources Coordinator provides day-to-day administrative support for the Human Resources Department. Primary duties include employee management, including onboarding, training, compliance, and recruiting. The HR Coordinator also serves as the key contact for employee questions, comments, concerns, complaints and suggestions. While the HR Coordinator may not serve as the direct administrator for benefits, savings, and retirement plans, they act as a liaison to direct employee concerns appropriately to either our external partners or the HR Director. The Human Resources Coordinator maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures). KEY RESPONSIBILITIES: • Employee Administration: Working in tandem with the Director of Human Resources, the HR coordinator manages the employee experience from orientation through post-employment. This includes verifications of employment, compliance management, status changes, promotions, transfers, separations, and benefits enrollment., • LOA Requests: The HR Coordinator is the facility’s leaves administrator, monitoring LOA requests, return to work information, eligibility for programs and services, and modified duty., • Coordinate recruitment and onboarding activities: Assists the Director in the placement and posting of recruitment ads, collecting resumes, and responding to candidate general inquiries. Work directly with candidates to collect required employment documents including application, resume, and licensing information as required., • Conducts Initial Candidate Screenings: When required, the Coordinator conducts phone, webcam, or in-person initial screenings for candidates. The Coordinator then renders judgments regarding the suitability for the position, either handing the candidate off to department leads or interviewing with other facility team members., • Interviewing: The Coordinator, as requested, interviews with various levels of administration as they progress through the hiring process, providing insight and guidance into the suitability of the candidate per profile and position requirements., • Maintains Hiring Materials: Maintains and updates HR resources, including forms, applications, interview guides, job descriptions, applications, offer letters, and pre-screen results. Works closely with the Director of Human Resources to ensure all these documents meet or exceed federal, state, and company-wide expectations., • Recordkeeping: Maintain files of all employees and contractors, ensuring these files meet local, state, and federal requirements., • Reporting Requirements: Leads or assists the preparation of required reporting, such as EEO-1 Component 1, California Pay Data, Occupational Employment and Wage Statistics, regular internal reports, and any other related requirements., • Coordinate Training Activities: Organize schedule and materials for employee training and orientation programs. This includes new employee orientation, CPR training, and other training programs as directed. Maintain updated materials for training including handouts, PowerPoint presentations, and library of videos. Records completed training events and maintain system to track ongoing training requirements., • Administration of Electronic Systems: The HR Coordinator is a key component of maintaining the continuity of process for digital or electronic systems, such as Workable, DocuSign, Zoom, Kronos, Pre-Employ, and other digital vendors., • Monitor and Track Employee Compliance: Works with the other team members in Human Resources, as well as other leaders in the Hospital, to ensure that all employees stay current on annual trainings, health compliances, and other requirements., • Administration Support: Provides general department administrative support, including filing, scheduling, compliance completion, employee education and redirecting staff complaints or concerns as appropriate. Knowledge and Experience: • Associate’s Degree or equivalent level of education and experience., • Three years’ experience working in Human Resources preferred., • General knowledge of Federal and State hiring and employment laws., • General knowledge of routine administration of employee benefit programs., • Experience with managing complex and detailed records., • Health care industry preferred. Skills and Abilities: • Maintains confidentiality of employees, applicants, and patients at all times., • Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds., • Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)., • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines., • Strong written and verbal communication skills., • Strong interpersonal skills, including the ability to work with people with a variety of background and educational levels., • Ability to work independently and as part of a team., • Good judgment, problem solving and decision-making skills., • Demonstrated commitment to working collaboratively with staff in all departments and at all levels of the organization., • Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: • Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time., • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population., • Give and follow verbal and written instructions with attention to detail and accuracy., • Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information., • Vision: see details of objects at close range., • Coordinate multiple tasks simultaneously., • Reach forward, up, down, and to the side., • Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day., • Lift up to 25 pounds. Benefits • Health Insurance, • Vision Insurance, • Dental Insurance, • 401k Retirement Plan, • Healthcare Spending Account, • PTO Plan with Holiday Premium Pay, • Discounted Cafeteria Meal Plan, • Tuition Reimbursement

Job Description ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Case Manager PAY RANGE: $29.50-$38.35 PER HOUR REPORTS TO (TITLE): Director of Social Services DESCRIPTION OF POSITION: Provides quality case management and discharge planning services to all patients and their families. Serves as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assures the deliverance of quality treatment to patients and their families. The Director of Social Services maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures) Key Responsibilities: • Ensures linkage to mental health/recovery services, and facilitates communication with the county., • Ensures follow-up appointments are arranged/scheduled for psychiatrist., • Completion of discharge aftercare plan, and provides daily placement and collateral documentation. Responds to calls regarding discharge planning daily, and timely documents discussion into EMR., • Checks voicemails daily and provides a call back within 24 hours., • For adolescents, provides regular updates to the legal guardian every 1-2 days and documents discussion timely., • Maintains effective working and professional relationships and communications with internal and external customers., • Coordinates discharge packets and reviews them with patients and their and their families., • Completes required documentation and progress notes on time and individualized per patient. Support coordination of scheduling zoom meetings and visitations., • Supports department in administrative duties., • Upholds the Organization’s ethics and customer service standards., • Performs related duties, as requested. Requirements Knowledge and Experience: • Minimum of a Bachelor’s Degree in Psychology, Social Work, or closely related field of study., • One year of behavioral health experience and experience with Severely Mentally Ill and discharge planning preferred., • Current Cardiopulmonary Resuscitation (CPR) certification required, or obtained within initial orientation period., • Verbal de-escalation and physical intervention program as approved by the CNO., • Familiarity with continuum of care and clinical terminology., • English proficiency required. Skills and Abilities: • Maintains confidentiality of patients at all times, • Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds., • Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.), • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines., • Strong written and verbal communication skills., • Ability to work independently and as part of a team., • Good judgment, problem solving and decision-making skills., • Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others., • Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: • Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time., • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population., • Give and follow verbal and written instructions with attention to detail and accuracy., • Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information., • Vision: see details of objects at close range., • Coordinate multiple tasks simultaneously., • Reach forward, up, down, and to the side., • Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day., • Lift up to fifty (50) pounds. Benefits • Health Insurance, • Vision Insurance, • Dental Insurance, • 401k Retirement Plan, • Healthcare Spending Account, • PTO Plan with Holiday Premium Pay, • Discounted Cafeteria Meal Plan, • Tuition Reimbursement

Job Description Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. About the job Internal Title: Lead Care Manager We're seeking an exceptional Lead Care Manager (LCM) to join our team. Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a hybrid position that requires traveling throughout the Sonoma County area. What you’ll do Hybrid (in-field and remote) care management duties as described below: * Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports * Oversees the development of the client care plans and goal settings * Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services * Connect clients to other social services and supports that are needed * Advocate on behalf of the client with health care professionals (e.g. PCP, etc.) * Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles * Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system * Evaluate client’s progress and update SMART goals * Provide mental health promotion * Arrange transportation (e.g., ACCESS) * Complete all documentation, including outcome measures within the timeframes established by the individual care plans * Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems * Complete monthly reporting to ensure program compliance * Attend training as assigned Your experience and qualifications * Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely. * 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations * Working knowledge of government and community resources related to social determinants of health * Clean driving record, valid driver's license, and reliable transportation * Excellent oral and written communication skills * Positive interpersonal skills required * Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet * Bilingual English/Spanish is a plus Keywords: Care Manager, Case Manager, Social Work, Community Health Worker, Behavioral Health, Housing Navigator, Care Navigator, Care Coordinator, Healthcare Additional Information * The hiring process for this role consists of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. * Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. * Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. * Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against COVID-19 and influenza. Requests for religious or medical accommodations will be considered but may not always be approved. * Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. * Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

Job DescriptionSierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Sierra Donor Services is seeking a Hospital Development Coordinator to join our team. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: • Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential., • Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives., • Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor’s family, and the organization., • Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation., • Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives., • Documents all interactions with medical facilities., • Performs other duties as assigned. The ideal candidate will have: • A bachelor’s degree in healthcare administration, public health, or related field., • 2 years marketing experience, preferably withing the medical or donation industry and/or related experience required., • Understanding of the healthcare system and hospital operations., • CPTC preferred., • Working knowledge of computers and Microsoft Office applications., • Valid Driver’s license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: • Up to 176 hours of PTO your first year, • Up to 72 hours of Sick Time your first year, • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage, • 403(b) plan with matching contribution, • Company provided term life, AD&D, and long-term disability insurance, • Wellness Program, • Supplemental insurance benefits such as accident coverage and short-term disability, • Discounts on home/auto/renter/pet insurance, • Cell phone discounts through Verizon, • Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability.

Job Description Summary: The Help Desk/ Desktop Specialist is the firm’s first contact to our end users. We are searching for an upbeat IT Specialist with excellent customer service skills to provide technical support in an efficient and accurate manner. This position must possess strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Solving technical problems, providing support and resolutions, all while making sure that our customers value is maintained above the standards set forth by our company. This position requires knowledge of computer hardware and software that is typically used in a desktop environment by end users. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal performance. This role will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required. Some advanced knowledge and troubleshooting of networks and servers may be required We support a diverse client base with users of varied levels of technical expertise, so being customer focused and patient is essential for success. Duties: • Provide timely and courteous response to client requests for assistance with their network; desktop / laptop / thin client; email; internet access; remote and mobile solutions; Windows Operating System; Microsoft Office and third party applications, • Remotely access client systems to resolve reported issues, • Communicate in a friendly and courteous manner to reassure clients experiencing system difficulty, to remotely troubleshoot system problems; and to advise of progress toward resolution and completion of work, • Maintain accurate incident report details and client documentation in established ticketing system, • Troubleshoot and resolve a wide range of technical support calls within terms established in the Company’s service level agreements (SLAs), • Ability to resolve issues at client sites as needed., • Occasional on-call responsibilities, • Troubleshoot and resolve a wide range of hardware and software support calls both remotely and onsite, as needed, • Repair, maintain, upgrade and document desktop, laptop and server hardware, software and peripheral equipment, • Assist the Network Consultants and Senior Network Engineers to identify potential performance bottlenecks, increase uptime, improve response times, and quickly resolve problems., • Assist Information Security team in eradicating high-risk vulnerabilities., • Assist other IT staff by identifying which IT Support Requests should be given top priority based on the business function or the urgency of the request Qualifications: • 3+ years’ experience supporting desktop-level solutions / consulting industry, • Experience with Microsoft Windows 7, 8, 10 and Mac OS, • Experience with Microsoft Office 2010, 2013 and 2016, • Experience with anti-virus technologies, • Experience with anti-spam technologies, • Experience with malware technologies, • Experience with Microsoft Exchange and Office 365, • Experience with remote access solutions, • Experience with Mobile Device Management, • Experience with Skype for Business, • Experience using ticketing, monitoring & remote support tools (preferred), • Experience with virus/malware protection, detection and removal, • Experience with Thin Client technologies, • Strong customer service and troubleshooting skills, • Experience using ticketing, monitoring & remote support tools (preferred), • Experience working in ConnectWise (a plus), • Experience in Healthcare or eCW(electronic Clinical Works) (a plus), • Motivated, inquisitive, self-starter with a desire to learn and succeed, • Bachelor’s Degree preferred (in any field, not necessarily IT related), • Current MCP certification, • Must pass background check, • Excellent communication skills - ability to communicate project status and key issues effectively to clients and management verbally and in writing, • Customer focused with a professional manner and presentation, • Determine work priorities for yourself and others in accordance with project plans, timelines, fluid work demands, and implementation policies and practices, • High level of customer focus and satisfaction, • Energetic self-starter with the ability to learn/grow in position, • Ability to take ownership of tasks and have accountability to follow through, • Ability to think logically, • Excellent time management skills, • Detail oriented, • Superb problem-solving skills and ability to perform work in accord with established company policies, procedures & priorities, • Able to sit and answer phones for a long period of time, • Ability to function in an office environment, • eCW (electronic Clinical Works) application, • SQL Database Admin, • Network diagnostic and monitoring software Disaster Recovery planning and implementation. Company DescriptionJoin KLH Consulting, Inc., a dynamic and rapidly growing IT Company, voted as one of the best places to work in Sonoma County for the past 5 years in a row! Located in Santa Rosa and with over 44 years of operational excellence, we cater to an expansive portfolio of clients both domestically and internationally. The significant growth KLH has experienced over the past decade is a testament to our dedication to superior customer service. Our client base extends across various industry segments such as Wine, Healthcare, Manufacturing, Distribution, Professional Services, Construction, and more. We're currently seeking diligent, intelligent individuals eager for new opportunities and passionate about being part of a culture that fosters excellence.Join KLH Consulting, Inc., a dynamic and rapidly growing IT Company, voted as one of the best places to work in Sonoma County for the past 5 years in a row! Located in Santa Rosa and with over 44 years of operational excellence, we cater to an expansive portfolio of clients both domestically and internationally. The significant growth KLH has experienced over the past decade is a testament to our dedication to superior customer service. Our client base extends across various industry segments such as Wine, Healthcare, Manufacturing, Distribution, Professional Services, Construction, and more. We're currently seeking diligent, intelligent individuals eager for new opportunities and passionate about being part of a culture that fosters excellence.