Trabajos hotel en Ashburn, Virginia - Page 2Crear alertas

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team o

Saul Company Hospitality Group brand, local, state and federal regulations. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, Th

Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team o

This range represents the minimum and maximum pay that Hospitality Staffing Solutions reasonably and in good faith believes it will pay for this role at the time of posting. Additional Compensation: This position may also be eligible for:TipsDiscretionary incentivesBenefits:Hospitality Staffing Solu

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team o

This range represents the minimum and maximum pay that Hospitality Staffing Solutions reasonably and in good faith believes it will pay for this role at the time of posting. Additional Compensation: This position may also be eligible for:TipsDiscretionary incentivesBenefits:Hospitality Staffing Solu

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. Saul Company Hospitality Group high stand

Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels

Job DescriptionDescription: We are looking to add a hands-on Housekeeping Supervisor to our team. Being a successful Housekeeping Supervisor takes a blend of custodial knowledge and management capabilities. You must take personal accountability for the cleanliness of each guest room and set a good example for your team. Excellent communication skills are essential to being successful in this role as you will be working with multiple departments to ensure guest satisfaction. This position may require flexible scheduling availability Requirements: Job Requirements: • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after, • guests check out, • Deliver linens to the laundry department, • Inspect rooms and public spaces daily to ensure all rooms are cared for according to brand and IHM standards, • Train new housekeeping staff to ensure they know all components/features of our guest service guarantee and are trained to meet service standards, • Ongoing involvement in preventative maintenance programs, • Check stocking levels of all consumables and replaces on housekeeping cart when needed, • Notify supervisors of any damages, deficits, and/or disturbances, • Communicate with maintenance team regarding any maintenance requests reported by housekeeping team members, • Communicate with front desk team regarding rooms that are ready for new arrivals to check-in Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionWe’re hiring a Bilingual Housekeeping Manager for a hotel property based in Dulles, VA. You will ensure that cleanliness/service standards are achieved, meet productivity standards and provide a desirable workplace for Team Members in a luxurious hotel. You will be responsible for the overall operational efficiency, payroll, development and client satisfaction. Work Schedule: AM and Mid Shifts, will work weekends as needed Responsibilities • Assist in overseeing the daily operations of the housekeeping department, including scheduling, training, and supervising housekeeping staff, • Ensure that all guest rooms, public areas, and back-of-house areas are kept clean, organized, and well-maintained at all times, • Inspect guest rooms and public areas to ensure they meet the hotel's cleanliness and maintenance standards, • Review, approve and submit payroll weekly, • Manage inventory of housekeeping supplies and equipment and ensure that they are properly stored and used, • Respond to guest complaints and requests promptly, professionally and take appropriate action to resolve issues, • Assist in the preparation of reports on housekeeping operations and guest satisfaction and make recommendations for improvements as needed, • Communicate and coordinate department activities, • Respond to team member requests and complete department tasks / service requests in a timely manner, • Ensure that all housekeeping staff follow proper safety procedures and use appropriate protective equipment when performing their duties, • Assist in the development and implementation of housekeeping policies and procedures and ensure that they are consistently followed by all staff, • Provide training, coaching, safety training, and mentoring to housekeeping staff to ensure that they are knowledgeable, skilled, and motivated to perform their duties effectively, • Plan and execute team member appreciation / retention activities, • Perform other duties as assigned by the DirectorWhat You'll Bring, • Bilingual intermediate skills in English/Spanish, • Authorized to work in the United States, • Full service hotel experience; required, • At least 5 years of experience as a Housekeeping Supervisor in full service or luxury hotels, • Excellent people skills, • Leadership and coaching skills, • Strong communication skills, • Schedule flexibility to work AM/Mid Shifts and weekends is a must, • Critical thinking and problem-solving skills, • Roll up your sleeves mindset, • Proficient with Hotel Operating Systems, Microsoft Office, Apps Who We AreHotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported. Why You'll Want to Join HotelPro • Opportunity to stay connected to hospitality without 24/7 shifts, • Growth opportunities, • Supportive, people-first cultureBenefits package:, • Medical, Dental, and Vision Insurance, • 401(k), • Tuition Reimbursement, • PTO and company holidays, • Employee Discounts, • Fitness and Wellness Perks, • Pet InsuranceReady to grow your career in hospitality?

Island Hospitality Management - - Responsibilities: Check-in/Check-out hotel guests; Process all payments according to established hotel requirements; Provide information and assistance to all guests and vendors; Prepares all necessary reports during each shift for the management team; Readily avai

Ensure all financial areas of the hotel, including Accounts Receivable, Accounts Payable, Night Audit, and Payroll are all administered appropriately and effectively.Ensure proper controls are in place and monitored throughout the hotel to maximize profits or minimize losses by retaining revenues, r

Job Description OVERALL RESPONSIBILITIES: Responsible for minor repairs, installation, and maintenance of departmental equipment. Ensure the effective implementation of the SuiteCare program. Oversees the daily operation of the pool to include chemical balancing and cleaned. Monitor the hotel life safety systems and work closely with contractor to resolve any defects. JOB REQUIREMENTS • Minimum lifting of 40lbs., • Must be certified in a minimum of Type I & II refrigerants and possess a current certificate., • Ability to verbally communicate effectively with guests and co-workers., • Pushing, pulling, bending, stooping, upward reaching., • Some exposure to cleaning chemicals., • Prolonged periods of standing and/or walking., • Use safe work practices and report all accidents and safety violations., • Perform and operate a preventative maintenance system on hotel equipment., • Conduct routine repairs on all hotel equipment., • Must have an understanding and working knowledge of equipment troubleshooting., • Be familiar with the types of equipment in the hotel and its importance to the overall operation of the hotel., • Must have knowledge in the following areas: plumbing, electrical, air conditioning, kitchen equipment, and laundry equipment., • Must be able to read and understand operational manuals, schematic diagrams, and blueprints., • Must understand water distribution systems, pumps, hydronics, and drainage systems., • Must have knowledge of building electrical systems and electrical distributions systems, • Must know boiler operation, troubleshooting and repair., • Must have knowledge of generator and fire pump operation., • Must have knowledge and the ability to learn the hotels life safety systems., • Conduct daily inspections of hotel Public and Back of House spaces, correct any defects as needed., • Assist in providing building security, when needed., • Respond to emergency and after hours calls and request in a timely manner., • Train staff to perform basic functions such changing light bulbs, clearing plumbing blockages, and basic guest room door lock troubleshooting., • Provide exceptional guest service at all times., • Follow established procedures to prevent the spread of COVID or other infectious diseases., • Respond to and resolve guest room defects as reported by the Housekeeping staff., • Each associate is expected to complete, within their ability, all reasonable requests by management.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. This is a part-time position working 2-3 days per week. Candidates must have availability to work PM shifts starting at 1:30PM or 2:00PM, with varying days off. Responsibilities: • Guest Service: Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash., • Cost Control: Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips., • Safety/Risk Management: Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment. Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures., • Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Required Skills and Experience:, • High school diploma or GED preferred., • Current and valid drivers’ license with safe driving record required., • Must have appropriate class of driver’s license based on hotel vehicle requirements, and must be a minimum of eighteen (18) years of age for insurance purposes., • Prior hotel and/or related guest service experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Job Description JOB TITLE (#1333): Registered Dietitian Health Care Facility Surveyor - Virginia CMS's Long-Term Care Basic Training and SMQT certification are required Impact Recruiting Solutions is currently seeking a Registered Dietitian Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide Requirements of the Registered Dietitian Health Care Facility Surveyor: • Must have an Associate or Bachelor's degree in Dietetics, • Must have successfully completed CMS's Long-Term Care Basic Training and passed the Surveyor Minimum Qualifications Test (SMQT)., • Must have at least two (2) years of recent experience working as a surveyor accrediting or certifying facilities that serve the residents of long-term care facilities., • Must maintain current licensure to practice as a Registered Dietitian, • Demonstrated history of independent decision-making skills to direct and effectively manage the survey process., • Ability to set priorities independently and collectively in performing survey tasks., • Ability to openly discuss conflicts/controversy, and to seek assistance when appropriate to make decisions and resolve conflicts., • U.S. Citizenship is required for this position, • The salary for this position is competitive and negotiable, • This is a Full-time position (Monday - Friday), • Flexible paid vacation days, • Paid holidays, • Company-issued and company-paid Amex card for travel, • All travel expenses paid directly by the company, • Airline and hotel points accumulate for employee's personal use, • Employee discounts, • Employee retirement plan (401k) with a generous match and immediate vesting, • Company-paid tax-free Health Savings Account (HSA), • Health insurance, • Dental insurance, • Vision insurance, • Company-paid life insurance, • Company-paid disability insurance, • Extensive training opportunity

Join the amazing team at the Fairfield Inn & Suites Hotel.This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to Fairfield Inn quality standards.Assist Laundry Worker, Laundry, Worker, Hotel.

Job Description JOB TITLE (#1283): Clinical Social Worker Health Care Facility Surveyor - Virginia CMS's Long-Term Care Basic Training and SMQT certification are required Impact Recruiting Solutions is currently seeking a Clinical Social Worker Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide. Requirements of the Clinical Social Worker Health Care Facility Surveyor: • Must have a Master's degree in Social Work, • Must have successfully completed CMS's Long-Term Care Basic Training and passed the Surveyor Minimum Qualifications Test (SMQT)., • Must have at least two (2) years of recent experience working as a surveyor accrediting or certifying facilities that serve the residents of long-term care facilities., • Must maintain current licensure to practice as an LCSW, • Demonstrated history of independent decision-making skills to direct and effectively manage the survey process., • Ability to set priorities independently and collectively in performing survey tasks., • Ability to openly discuss conflicts/controversy, and to seek assistance when appropriate to make decisions and resolve conflicts., • U.S. Citizenship is required for this position, • The salary for this position is $72,000 - $80,000 / yr, • This is a Full-time position (Monday - Friday), • Flexible paid vacation days, • Paid holidays, • Company-issued and company-paid Amex card for travel, • All travel expenses paid directly by the company, • Airline and hotel points accumulate for employee's personal use, • Employee discounts, • Employee retirement plan (401k) with a generous match and immediate vesting, • Company-paid tax-free Health Savings Account (HSA), • Health insurance, • Dental insurance, • Vision insurance, • Company-paid life insurance, • Company-paid disability insurance, • Extensive training opportunity

Job Description Bartender – No-Tip Position Join our resident-focused team as a Bartender in a warm, upscale Continuing Care Retirement Community (CCRC) in Sterling, Virginia. Falcons Landing is a premier Life Plan Retirement Community located in Loudoun County, Northern Virginia, just west of Washington, D.C. We proudly serve our nation’s military retired heroes and their families in a first-class, not-for-profit environment that values teamwork, integrity, and respect. Our community includes independent living residences, spacious apartments, and three healthcare centers; Nursing, Assisted Living, and our new Hillside House Memory Care facility. About the Role • Provide friendly, professional bar service to residents, families, and guests in our lounge and special event spaces., • Prepare and serve beer, wine, and simple mixed drinks in line with community policies and Virginia ABC regulations., • Take and serve food from the bar menu., • Competitive hourly wage, non-tipped (no tips accepted or solicited)., • This is a non-tipped role: residents do not tip, and staff do not solicit or accept gratuities., • Set up, stock, and maintain a clean, organized bar area before, during, and after service., • Take and serve drink orders, verify age when required, and follow responsible alcohol service standards., • Take and serve food from the bar menu., • Support happy hours, holiday events, and private functions within the community., • Prior bartending or hospitality experience preferred; experience in senior living, healthcare, or hotel/resort a plus., • Familiarity with or willingness to complete responsible alcohol service training (e.g., TIPS or similar). Apply now at or contact our Human Resources Department for more information Equal Opportunity Employer Falcons Landing is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected status under applicable federal, state, or local law. Company DescriptionLike all great endeavors, Falcons Landing started as a dream – a dream to create a place where those who served their nation could relax and savor life to the fullest. The dream began with a group of retired officers who met regularly for breakfast at Andrews Air Force Base. One day they had a great idea; The Washington, D.C. area should have a military retirement community. They formed the Air Force Retired Officers Community (AFROC) and began a ten-year journey to make their dream a reality. The original Board of Directors visited communities across the country to determine what would constitute the ideal retirement community. They secured financing, the perfect site, and commissioned the design and construction. Falcons Landing was completed in 1996 and the community is everything the Founders dreamed it would be... and more! We are proud to say we have been serving our residents for more than 27 years.Like all great endeavors, Falcons Landing started as a dream – a dream to create a place where those who served their nation could relax and savor life to the fullest. The dream began with a group of retired officers who met regularly for breakfast at Andrews Air Force Base. One day they had a great idea; The Washington, D.C. area should have a military retirement community. They formed the Air Force Retired Officers Community (AFROC) and began a ten-year journey to make their dream a reality.\r\n\r\nThe original Board of Directors visited communities across the country to determine what would constitute the ideal retirement community. They secured financing, the perfect site, and commissioned the design and construction. Falcons Landing was completed in 1996 and the community is everything the Founders dreamed it would be... and more! We are proud to say we have been serving our residents for more than 27 years.

Job Description POSITION SUMMARY The Front Desk Supervisor plays a crucial role in ensuring exceptional guest experiences and smooth operations at the hotel's front desk. This position requires strong leadership skills, impeccable organizational abilities, and an unwavering commitment to upholding the Marriott brand standards. As a Front Desk Supervisor, you will oversee the front desk team, provide guidance, and support, and ensure that guests receive outstanding service throughout their stay. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS: * Serve as a role model for providing exceptional guest service, always demonstrating a professional and friendly demeanor. * Supervise and motivate the front desk team, providing guidance, training, and ongoing support to enhance their performance. * Monitor room availability and rates, maximize occupancy, and implement effective strategies to optimize revenue. * Maintain high standards of cleanliness, orderliness, and appearance at the front desk area. * Obtain or confirm guest information, assign rooms, activate, and distribute keys, etc. * Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. * Answer phones and direct calls to appropriate personnel. * Check and send emails. * Make and confirm reservations. * Inform guests of hotel amenities and offerings. * Be informed and up to date on all types of room accommodation and availability. * Communicate with housekeeping, room service and security staff as necessary. * Provide local information on restaurants, special sites, activities, etc. * Resolve customer complaints and problems calmly and effectively. * Notify management of any serious issues that you cannot resolve. * Take and deliver messages for guests. * Perform various clerical tasks as needed (sorting mail, paper filing, etc.). * Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. * Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. * Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. * Report accidents, injuries, and unsafe work conditions to manager. * Order office supplies for the Front Office. * Ensure associates checklists are completed before end of shift. * Ensure managers checklist is completed before end of shift. * Keep an eye on the house count to ensure all rooms are ready for arrivals. * Perform other reasonable job duties as requested by Supervisors/Managers. * Close associates accounts at the end of each shift by counting the drawer. * Run financial activity reports. POSITION QUALIFICATIONS Competency Statement(s) * Accountability - Ability to accept responsibility and account for his/her actions. * Energetic - Ability to work at a sustained pace and produce quality work. * Loyal - The trait of feeling a duty to the employer. * Reliability - The trait of being dependable and trustworthy. * Detail Oriented - Ability to pay attention to the minute details of a project or task. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. SKILLS & ABILITIES * High school diploma or equivalent. * Two or more years of experience in customer service and/or hospitality industry preferred * Ability to stand for extended periods of time to meet the demands of a fast-paced environment.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. This position will be scheduled to work the 7am - 3pm shift with varying days off. Candidates MUST have weekend availability to work on weekends. Responsibilities: • Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.Required Skills and Experience:, • High school diploma or GED required., • 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment., • Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/DisabledBenefits:, • Well-Being Benefits, • Health Insurance, • Dental & Vision Insurance, • Short & Long Term Disability, • Long Term Planning:, • 401(k) Retirement Program, • Paid Life Insurance, • Tuition Reimbursement, • Team Member Programs:, • Our Big 3 Mission Statement Leaders of the Month/Year, • Annual Performance Appraisals and Wage Increase Opportunities, • Annual Team Member Banquets, • Annual Team Member Engagement Survey, • Discounted Room Rates for Team Members, Family and Friends

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results. Candidates for this position must be available to start work no later than 3pm, with varying days off. Candidates must have weekend availability. Responsibilities: • Guest Service: Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. Achieves business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction., • Financial Results and Cost Control: Responsible for management of expenses to maximize hotel profitability. Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy., • People Management and Training: Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Responsible for interviewing, hiring, coaching, and development of all team members. Responsible for all required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul training policies. Promotes collaboration and positive, professional work environment., • Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Responsible for all front desk initiatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures., • Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Required Skills and Experience:, • High school diploma or GED required., • 1+ years prior front desk experience in a hotel required., • Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Job DescriptionDescription: We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards, • Assist in creating and distributing the team member schedule in a timely manner Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. This position will be scheduled to work the 3pm - 11pm shift with varying days off. Candidates MUST have weekend availability to work Saturday and Sunday evening shifts. Responsibilities: • Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.Required Skills and Experience:, • High school diploma or GED required., • 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment., • Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/DisabledBenefits:, • Well-Being Benefits, • Health Insurance, • Dental & Vision Insurance, • Short & Long Term Disability, • Long Term Planning:, • 401(k) Retirement Program, • Paid Life Insurance, • Tuition Reimbursement, • Team Member Programs:, • Our Big 3 Mission Statement Leaders of the Month/Year, • Annual Performance Appraisals and Wage Increase Opportunities, • Annual Team Member Banquets, • Annual Team Member Engagement Survey, • Discounted Room Rates for Team Members, Family and Friends

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position serves as the on‑site expert for loyalty and airline crew engagement in the hotel’s front office. The Specialist ensures members receive their arrival requests, benefits, resolves account issues, and enhances overall loyalty satisfaction. In addition the specialist ensures that contracted airline crew manifests and ad hoc rooms are prepared for the day’s arrival. During their scheduled hours, this position will be present at the front desk when crew arrives for an expeditated check-in. This position will be required to work between 9am - 7pm, with varying days off. Weekend availability required. Responsibilities: • Answer all calls, internal and external, in a quick, courteous and professional manner, • Answer all guest inquiries by email and phone, • Ensure member benefits (upgrades, welcome amenities, points, preferences) are delivered and documented properly., • Work with Executive Housekeeper to set rooms for returning IHG One Rewards Members., • Verify member eligibility for benefits and ensure accurate delivery according to IHG guidelines., • Process loyalty-related adjustments such as missing stays or incorrect postings when applicable., • Maintain accurate documentation and follow internal procedures for loyalty activity., • Identify frequent travelers and create personalized experiences to enhance loyalty., • Monitor guest satisfaction trends and provide insights to leadership on loyalty opportunities., • Respond to guest verbatims as requested, • Keep accurate front desk records, logs, and guest profiles updated., • Support daily, weekly, or monthly reporting related to loyalty performance metrics., • Collaborate with management to improve hotel performance in loyalty enrollment and satisfaction., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.Qualifications:, • Education: High school diploma or GED required., • Experience/Knowledge/Skills/Abilities:Required:, • 1–2 years of hospitality, front desk, customer service, or guest-facing experience., • Strong communication skills and a high level of professionalism., • Ability to multitask in a fast-paced environment., • Detail oriented with strong problem solving abilities.Preferred:, • Experience with loyalty programs (IHG One Rewards or similar)., • Previous front desk experience within an IHG-branded hotel., • Knowledge of PMS, CRM, or guest service platforms.

Job DescriptionSalary: $20.00 per hour Night Chaperone Agent- Student Watchers: Seasonal Part-time / Independent Contractor Opportunity! March 2026 July 2026 This seasonal "on-call" role is hiring for the 2026 travel season, which kicks off in March 2026 and runs through July 2026. Company Overview: At Student Watchers, our mission is simple: to keep students safe. As the nations most trusted provider of overnight chaperone services for student travel groups, we set the industry standard for professionalism, vigilance, and care. Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve as a steady, watchful presence, acting as the eyes, ears, and calm reassurance that students are safe throughout the night. Duties: As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your responsibilities include: • Monitor student areas and hotel hallways to ensure safety, curfew compliance, and respectful behavior., • Supervise outdoor locations, maintaining high visibility and vigilance., • Provide a calm and professional presence that encourages positive behavior and ensures students feel supported and safe., • Maintain detailed nightly reports on activities, behaviors, and any incidents., • Collaborate closely with group leaders and tour operators to ensure every trip runs smoothly and successfully., • Respond promptly and appropriately to emergencies, including medical, safety, or behavioral situations., • Serve as a dependable role model of professionalism, integrity, and responsibility for the students in your care. Pay & Hours: • Pay: $20.00 per hour, • Schedule: Overnight shifts generally range from 58 hours and are scheduled between 9:00 PM and 5:00 AM. Specific start and end times may vary within this window based on assignment needs, with flexible weekly scheduling available., • This position is paid twice per week, via direct deposit., • Emergency assignments are offered at a higher hourly rate, with instant (same-day) pay options. Location & Work Environment: This position is based in hotels throughout Northern Virginia, along the Dulles Corridor, and the greater Washington metropolitan area. Night Chaperone Agents work on-site in hotel environments where student travel groups are staying overnight. The role requires a calm, attentive presence during evening and overnight hours, including monitoring hallways, common areas, and designated floors to ensure student safety and adherence to hotel and group guidelines. Position Qualifications: • Must be 25 years of age or older., • Must have reliable transportation to and from assignments., • Must maintain a neat, professional appearance and comply with uniform standards., • Must be able to stay alert and focused throughout overnight hours., • Must pass a mandatory national fingerprint background check.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group and TownePlace Suites high standards of quality to ensure guest satisfaction. Standard hours are 11PM - 7AM with varying days off based on operational needs. Responsibilities: • Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.Required Skills and Experience:, • High school diploma or GED required., • 2+ years prior guest service experience required, preferably in a hospitality setting.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. The is a full-time position; MUST have PM availability (3pm-11pm) including some holidays. The hourly rate is $15/hr.Responsibilities: • Guest Service: Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash., • Cost Control: Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips., • Safety/Risk Management: Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment. Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures., • Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Required Skills and Experience:, • High school diploma or GED preferred., • Current and valid drivers’ license with safe driving record required., • Must have appropriate class of driver’s license based on hotel vehicle requirements, and must be a minimum of eighteen (18) years of age for insurance purposes., • Prior hotel and/or related guest service experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Preference will be given to candidates who also have availability to work Front Desk Shifts (either AM or PM) . Full Time hours will be available to candidates able to work additional shifts. Responsibilities: • Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.Required Skills and Experience:, • High school diploma or GED required., • 2+ years prior guest service experience required, preferably in a hospitality setting.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for maximize total sales and revenue penetration, RevPar index growth, meet and exceed individual and team goals as it relates to budget through proper management of inventories through proper entering of group blocks and managing cutoff dates. This position will be required to work between 9am - 7pm, with varying days off. Weekend availability required. Responsibilities: • Answer all calls, internal and external, in a quick, courteous and professional manner, • Answer all reservations inquiries from email and phone, • Enter all reservations in the Opera Management System, • File work accurately, • Learn and follow different procedures for the various reservation sources such as individual call-in, group, GDS, Booking.com, Quikbook, Expedia, and Sales office., • Check room availability periodically, • Build and enter all group and airline/contract blocks and rooming lists and create personalized group websites and web link as needed., • Monitor cut-off dates, release unused blocked rooms in a timely manner and control all reservations against the blocks built, • Communicating with Sales Managers and front desk on status of group information (i.e. resume/staff meeting), • Maintain good relationships with general managers, sales leaders and corporate team members., • Review any duplicate & invalid credit card reservations with the FD team, • Maintain good relations with all guests and know and implement procedures for giving special attention to VIPs., • Communicate all inventory levels to help the overall strategy of the hotel to maximize RevPAR and hotel goals and monitor room type availability daily., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.Qualifications:, • Education: High school diploma or GED required., • Experience/Knowledge/Skills/Abilities: Previous hotel front desk experience required. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. This position is required to work 11pm - 7am overnight shifts, with varying days off. Responsibilities: • Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program., • Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel., • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste., • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings., • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.Required Skills and Experience:, • High school diploma or GED required., • 2+ years prior guest service experience required, preferably in a hospitality setting.