Business Development and Contracts Manager
16 days ago
Ontario
Job DescriptionHera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic components for the Aerospace, Defense, Space, and Commercial Airline sectors. Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry leader. Our team is driven by excellence, integrity, and a passion for advancing aerospace technology.Hera is part of Canopy Aerospace & Defense, a platform built to accelerate the future of advanced materials for space, defense, and maritime systems. Canopy A&D delivers specialized materials and components that carry customers from concept through sustainment. Canopy A&D’s advanced signal attenuation technologies and production-scale manufacturing accelerate the fielding of platforms that are faster, cooler, and quieter. Our adaptive approach ensures solutions evolve at the pace of shifting challenges, keeping our customers ahead of the curve.Role OverviewThe Business Development and Contracts Manager will support Hera’s customer engagement and production planning by managing the end-to-end quoting and proposal process as well as contract administration. This role works cross-functionally with engineering, production, finance, and quality teams to streamline RFQ tracking, optimize quote accuracy and strengthen customer communication to drive order capture. This role will work closely with Executive Management Team to improve, manage and maintain full process from RFQ receipt to Contract Review – along with owning key customer relationships to intimately understand customer needs in order to propose novel solutions.This role is an individual contributor role, with opportunities to build your team in early 2026. In addition to the opportunity to grow Hera’s excellence in business development and revenue management, you’ll get to work hand-in-hand with peers across the Canopy A&D platform on a daily basis to gain exposure to a wide array of defense, space, and maritime technologies. Key Responsibilities:· Track and manage incoming customer RFQs to ensure timely, accurate quote submissions.· Improve, manage and maintain the quote to order capture process. · Collaborate with marketing, product, engineering, and operations teams to solve our customers’ hardest problems.· Develop strong relationships with customers, stakeholders, and business partners.· Coordinate internally across operations, finance, and leadership to develop informed quotes based on cost, capacity, and past job performance. · Track and report on business development and revenue execution metrics including backlog, pipeline, and performance.· Estimate project costs to develop quotes and lead in the proposal process by interfacing with outside processors and material suppliers.· Deeply understand our core and emerging capabilities, including capabilities across the broader Canopy A&D platform.· Serve as a point of contact for customers, communicating updates and improving order conversion rates.· Document revenue activity in CRM and ERP systems, ensuring proper part number setup and consistent catalog maintenance.· Manage customer PO revisions, including drawing updates, ship-to addresses, and quantity changes, ensuring all internal systems reflect changes accurately.· Support continuous improvement of ERP quote workflows and quoting efficiency as measured by KPIs.· Support customer engagements through advanced research, preparation of briefing documents, virtual and in-person meetings, and follow-up activity management. Required Qualifications:· 5-10+ years of experience in business development, sales, account management, contracts management, estimating, or quoting roles in a manufacturing or supply chain environment.· Sincere excitement for the technologies Canopy develops and problems we solve for our customers· Experience working with government or prime contractor customers in aerospace/defense.· Strong organizational and follow-through skills with the ability to manage multiple concurrent RFQs and order revisions.· Strong written communication skills to support short and long-form proposals.· Ability to read basic engineering drawings and Bill of Materials (BOM).· Excellent written and verbal communication skills – you will be the face of Hera to customers and responsible for expert-level interactions.· Working knowledge of business development and customer management processes and tools (i.e. CRM and ERP software, customer validation frameworks).· Extreme attention to detail: email, phone, in-person, and MS office suite. Preferred Qualifications· A technical degree or equivalent experience in an advanced technology work environment· Previous wins engaging US government customers through multi-stage proposal processes· Previous success across the entire customer lifecycle in a B2B sales or business development function for hardware productsBasic graphics design or video editing skills· Strong understanding of Aerospace Thermal Protective Systems (TPS), cut & sew aerospace fabric covers, multi-layer insulations, composite, structures, metallic machined parts, and mechanical assemblies· Knowledge of ISO 9001 or AS9100 quality standardsExposure to government quoting, catalog pricing, or FAR/DFARS-related processes· Active U.S. Security ClearanceYour actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The base salary is just one part of your total compensation package at Hera. You will also have access to a comprehensive set of benefits like:Company paid employee medical, dental and vision insuranceRetirement plan participation (eligibility required) Paid Sick LeavePaid VacationPaid holidaysDiscretionary bonuses Physical Requirements / Work Environments· Ability to work in office, lab, and manufacturing environments with occasional exposure to noise, dust, and temperature variations· Must be able to lift and carry up to 35 lbs and perform tasks involving standing, walking, bending, and manual assembly· Visual acuity required for reading technical drawings and digital media· Valid US driver’s license and ability to operate motor vehicles The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed. EXPORT CONTROL REQUIREMENTS:To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State. Hera Technologies is an Equal Opportunity Employer, employment with Hera Technologies is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.