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Job Description General Ledger Accountant Location: Austin, TX Hourly Rate: $52 - $62 Details: Global Business Solutions (GBS) organization operates four regional centers around the world in Singapore; Shanghai, China; Cork, Ireland and Austin, Texas. As we continues to grow its global presence in new and existing markets, the GBS organization will grow to better manage and operate the regional sites and drive global coordination. We are seeking a General Ledger Accountant to support AMR GBS team. Description • Play integral role in monthly financial close process, • Prepare journal entries and balance sheet reconciliations, • Partner with various business finance teams to provide service and support, • Assist with the preparation and compilation of audit requests periodically, and interface with internal and external audit teams, • Prepare periodic analysis and reporting, • Contribute to the implementation of projects that impact the organization, ensuring compliance with US GAAP and company policy, • Develop and Maintain standard operating procedures to ensure compliance with company policy, SOX, and US GAAP Key Qualifications: • Strong accounting, finance, or similar field with a minimum 5+ years professional experience, • Strong verbal and written communication skills and ability to work with different levels of internal and external personnel, • Demonstrated analytical and problem solving skills, • Experience with SAP and advanced Excel skills preferred Benefits Full-time employees (working an average of 30 hours or more) are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, a 401(k) retirement savings plan with employer match (available after 1 year of employment), commuter benefits, employee discount and referral programs, and life and supplemental income insurance. Paid sick leave is provided in accordance with applicable state and local laws. Compensation Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience, as well as the benefits package you select. Work Authorization ATR International, Inc. cannot sponsor work visas (H-1B, F-1 STEM OPT with I-983, or similar). Candidates must have valid U.S. work authorization. ATR International, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionSalary: $75,000 - $90,000 ABOUT TAILOS Tailos is leading the way as a pioneer in revolutionizing commercial cleaning by leveraging the power of robotics and innovative automated solutions. This all starts with Rosie, an industrial housekeeping robot for commercial cleaning, which handles dull, dirty, and dangerous tasks. With rising market demand and Tailos's first-mover status, we have partnered with several of the largest hospitality & commercial cleaning companies. Beginning in Austin, weve expanded into markets across the US and Internationally. After launching successful deployments with multiple hospitality companies where dozens of our robots work alongside hotel staff, we are developing new features and enhancing our current software, which ranges from a customer-facing web application to state-of-the-art electronics. At Tailos, we understand the importance of work-life balance and offer a generous flexible paid time off (PTO) policy, empowering our employees to prioritize their well-being and personal commitments. Additionally, we observe 12 paid holidays each year, ensuring ample opportunities for rest and rejuvenation. We care about the well-being of our team members and offer comprehensive health, dental, vision, and life insurance benefits. We go the extra mile with generous employer-paid contributions, ensuring that our employees can access quality healthcare and secure their future. ABOUT YOU You are a highly driven and motivated individual with the desire to build strong partnerships with prospective clients, deliver solutions to hospitality, commercial cleaning and other industries, and convert leads into closed deals. People describe you as the most persistent person they've ever met and you do everything it takes to close deals and generate revenue while building and maintaining strong relationships.You will work closely with the business operations team to secure partnerships in the commercial cleaning industry and directly scale Tailos' revenue and market potential. This is a hands-on position which requires an independent, detail-oriented individual who has experience in leading new product sales. This position also requires strong sales skills, enthusiasm for cleaning and robotics, and the desire to build a world class high performing team. ABOUT THE ROLE: Job Type: Full-time Location: Austin, TX, Hybrid Pay: $75,000 - $90,000 Base, 150 OTE Benefits: • Medical, Dental, and Vision insurance with generous employer contribution., • Flexible schedule, • Unlimited Time Off and 12 paid holidays annually, • Education reimbursement program, • 401k, • Dog-friendly office Join us at TAILOS, where we're not just delivering robots; we're scripting the future of commercial cleaning. RESPONSIBILITIES • Closes deals with B2B clients and hits or exceeds quota., • Work leads through the entire sales cycle - qualifies, conducts discovery call, demos, and any other steps necessary to close deals with new or existing clients, • Manage all revenue generation activities of the business to drive top line growth and profitability, • Interface and build relationships with key customer leadership, middle-level management, and individual stakeholders to assess opportunities and growth potential within current portfolios., • Contribute to pricing strategies, planning, and forecasting while driving key performance metrics necessary to drive optimum sales performance, • Participate in sales meetings, metrics review, coach account executives, and contribute actively to sales strategy to generate maximum revenue, • Hands-on sales responsibilities, including attending events and conferences, • Any other tasks that drive revenue and profitability growth QUALIFICATIONS • 5+ years of B2B sales experience across direct, indirect and partner channels, • Excellence in value-driven enterprise SaaS sales in specialized industry verticals. 5+ years of quota and revenue accountability., • Demonstrated success in planning growth in new segments, industry verticals and geographies., • Ability to define customer value in new markets and execute the sales strategy to go from zero to hundreds of relationship sales., • Excellence in creating annual revenue plans that are grounded in predictable quarterly targets, actionable account plans and realistic pipeline conversion., • Have held accountability for $10M plus annual quota., • Skilled at driving execution with finance, engineering, operations and marketing team with CRM and Marketing., • Run sales demos onsite and offsite. TAILOS is an Equal Employment Opportunity Employer. TAILOS will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. TAILOS participates in the E-Verify program to confirm the identity and employment eligibility of all new hires.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa Direct is an exciting, new payment service that Visa provides to clients (issuers, acquirers, processors, merchants, global remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, (i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails) to deposit into card, bank accounts, and wallets leveraging the Visa network. Visa Direct consumer and business applications include person to person transfers, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts, gig economy services, and more. The Manager, Account Management role will be a key team member of the cross-border account management group and will be responsible for driving and executing the approved go-to-market strategies to achieve the budgeted transaction and revenue targets. The candidate will support the identification and development of growth initiatives, under the direction of a senior Visa Direct account executive to grow and expand client accounts. The ideal candidate will be a structured analytical thinker with excellent communication skills and a willingness to jump in to support growth strategies, operational issue resolution, account performance reporting and other day-to-day account activities. The candidate enjoys variety and collaborating with client contacts and internal stakeholders to accomplish his / her priority objectives. The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the NA and Visa Direct business. This is a client-facing and broad-reaching role so organizational savvy and interpersonal skills are critical as they will interface with all areas of Visa (sales, marketing, pricing, legal, risk, etc.) and with executives from some of our largest clients. Visa is looking for an individual that is an organized with strong program management skills, the confidence and capability to make sound, logical decisions, and with a track record of success in fast-paced environments with demanding timelines. Responsibilities The Account Manager is responsible for supporting achieving the account financial plan and strategic priorities for remitter accounts. This includes active management of day-to-day account activities, growth priorities, issue resolution, program analysis and optimization and client / internal account performance reporting. The individual will work with functional leaders across a variety of functions: pricing, rules, marketing, legal, and operational teams across regions to influence and shape functional partner prioritization and work efforts including but not limited to: technology builds, corridor expansions, rule changes, pricing changes, authorization performance optimization, network (send and receive) optimization and program lifecycle optimization across pre-launch, launch, ramp, and growth. We will be working in an agile environment, so this person must be assertive and proactive to ensure we achieve our goals. Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives. Must be able to pivot and adjust as new information and lessons learned come to light. Visa is looking for an individual with a proven record of success in growing client relationships in fast-paced environments with demanding timelines. Responsibilities include: • Support account transaction and revenue annual plan for Visa Direct for assigned accounts, • Track actual transaction and revenue to plan identifying upside opportunities, • Support the identification of growth opportunities including developing client pitch materials and pro-forma business cases, • Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities (e.g.: new endpoints, corridor expansion), • Contribute to the client account plan to achieve financial targets and strategic priorities across all products (e.g. push-to-card, account and wallet, Account Funding Transactions, Value Added Services, etc.)., • Program manage implementation of account priorities including up-sell, cross-sell endpoint options, routes / corridors / markets, use cases and Value-Added-Services across primary and extended client LOBs., • Manage and support existing clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization, • Establish a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s strategy and work across internal Visa stakeholders to support and/or accelerate the deliverables, • Collaborate with client Account Executive(s) to achieve annual plan, • Partner with Visa Product team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs, • Identify and raise product feature enhancements, • Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and launch process, • Work with Finance and Leadership on forecasting and monthly/quarterly reporting, • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients, • Work with Client Services to monitor production issues as needed, • Collaborate with NA Visa Direct Leadership to share progress and growth through internal reporting and tracking of account plan and financial budget, • Active investigation and management of account program performance, with a drive to resolve issues quickly and completely., • Analyze dashboard and identify key trends, bringing in product and client services SMEs to assist as needed, • Client transaction yield optimization (price / FX), • Underperforming program revenue impact and resolution, • Develop Account plans and monthly/quarterly reviews, • Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client plans are stalled, • Monthly reporting to NA Visa Direct and Market leadership, • This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.Qualifications Basic Qualifications • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD, • 4+ years of payment / money movement industry related experience in commercialization, strategy, product management or management consulting, • Background in payments or global remittances is highly preferred, • Creative self-starter with a bias toward action and desire to develop, build, launch and commercialize technology products that delight customers, • Demonstrated success in driving account growth acceleration with innovative product offerings, • Excellent problem-solving skills with a focus on delivering for clients, • Excellent listening and communication skills (both verbal and written), and executive presence, • Ability to explain complex business and technical concepts to a broad audience in an approachable way, • Aptitude to think creatively and identify new ways to innovate and differentiate products, • Passionate about what you do and excited about the opportunity to transform payments, • Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with client, partners, and internal stakeholders, • Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately, • Visa or financial/payment industry knowledge preferred; push payments or real-time payments experience a plus Additional Information Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 162,500.00 to 235,950.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionNow Hiring: Bilingual Wholesale Account Manager (English–Spanish) Location: Austin/Windcrest, TX | Department: Sales Grow Customer Relationships. Expand Market Reach. Build Your Career. Are you bilingual in English–Spanish and looking to work for a supportive company with growth opportunities? Join Mygrant Glass, the nation’s largest independent auto glass distributor with 88 locations and growing. We’re seeking a motivated Account Manager to drive sales growth in a designated territory by recruiting new customers and strengthening relationships with existing ones. In this role, you’ll partner with auto glass installation and fleet companies, identify customer needs, and promote the features and benefits of Mygrant Glass products. You’ll play a key role in shaping market growth strategies while representing a fourth-generation family-owned company that values service, integrity, and long-term partnerships. Why You’ll Love Working Here * Health, dental, and vision insurance. * Flexible Spending & Health Savings Plans. * Paid time off, sick time, and paid holidays. * 401(k) with company match. * Career growth opportunities in a supportive, team-oriented culture. Be part of a company where your work drives customer success and market growth. Apply today to join the Mygrant Glass team! Wholesale Account Manager (Account Manager) Exempt Reports To: Regional Sales Director Locations: Anaheim/ Compton POSITION SUMMARY: The Account Manager will increase sales in the designated territory by recruiting new customers and developing current customers. The potential customer base is made up of auto glass installation companies and fleet companies that install their glass. Responsible for identifying customer needs, promoting Mygrant Glass features and benefits, and determining competitiveness levels for each customer in the territory, the Account Manager will have overall responsibility for the customer relationship, servicing accounts, and developing market growth strategies. Additionally this position ESSENTIAL JOB FUNCTIONS: • Accurately present the “Mygrant message” to current and prospective customers., • Participate with management in updating territory plans and setting sales goals., • Identify emerging markets and market shifts., • Analyze sales potential for new and existing customers through inquiry, observation or research to grow market share., • Travel in the respective territory utilizing time and territory management skills to promote Mygrant products and services, identify customer needs, and to develop and improve company's relationship with customers., • Engage and partner with clients to determine a competitive offering of the company's products and services while implementing company’s sales strategies., • Interface with clients to pinpoint and overcome potential obstacles such as competition, pain points, budgets, and timelines., • Communicate closely with Branch Manager and sales team on customer opportunities, status, proposals, and service levels, and make recommendations regarding same., • Assist customers with special requests and problems (supply information, resolve complaints, etc.)., • Communicates information across internal teams with recommendations that will contribute to the development of brands, sales growth, and distributor effectiveness., • Continuously update company’s CRM program., • Additional duties may be assigned. SPECIAL KNOWLEDGE, SKILLS, ABILITIES • Exceptional team player with organizational astuteness to prioritize, and multi-task., • Highly organized and detail-oriented, • Customer-facing experience, working with auto parts/auto glass customers is a plus, • Solid organizational & planning skills with attention to detail, • Ability to build strong relationships with a variety of customer types and co-workers, • Strong aptitude for consultative selling, • Prior usage of CRM tools, • Solid interpersonal and communication skills, both verbal and written, • Frequent travel (20% or more of time) QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS • A Bachelor’s degree, or a combination of successful equivalent work experience and education, is strongly preferred, • 5 years of professional experience working in sales, • Valid driver’s license, and insurable under Company’s auto policy required, • Bilingual in Spanish-English preferred BENEFITS: * Health Insurance * Flexible Spending Plan * Health Savings Plan * Dental Insurance * Vision Insurance * Paid Time Off * Paid Sick Time * Paid Holidays * 401K/with matching * Overtime Pay (when offered) PHYSICAL DEMANDS This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; Ability to perceive the nature of sounds at normal speaking levels with or without correction, and making fine discriminations in sound; Exerting up to 20 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects; Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift. PAY BAND: The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual’s experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days. OTHER: Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship. This job description is subject to change at any time by Company. We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or condition

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt. The Technical Services Analyst will be part of the highest-rated Customer teams in the growing Fraud space. Check out our CS reviews on G2 and you know you’ll be joining something special. Our global Customer Success org guides our customers in how to be the best Fraud Fighters possible; we need you to help us assist every customer, large or small. This role requires you to work Friday - Tuesday 8pm - 4am WHAT YOU’LL DO: * Providing an exceptional level of service, building relationships and championing customer experience at every opportunity. * Continually monitor a range of comms channels that serve our customers. * Occasionally act as a backup for colleagues in the Budapest day shift * Providing technical and functional support to both client-side in-house technical teams and end-users directly. * Documenting issues, updating ITSM software, maintaining knowledge base. * Owning issues through to resolution, acting as the primary customer interface. * Communicate! Upholding informative, timely communication as a part of your customer service excellence, ensuring adherence to SLAs. * Troubleshoot issues, configuration problems etc to identify problems and provide solutions and/or escalate to internal teams. * Escalate and liaise with internal, 3rd party and client-side technical development and infrastructure teams * Support new customer on-boarding, assisting with configuration processes * Hold the trainings for the new joiners, and actively assist in internal projects * Use your voice bravely in case of any feedback or needed changes * Ensure a positive experience by providing the right solution * Analyzing and reporting product malfunctions WHAT YOU’ll BRING: * Exceptional communication and interpersonal skills, with a high level of verbal and written language skills * A strong aptitude for learning new technology and concepts * A thirst for learning and a hunger to improve everyone around you. * Experience in supporting cloud, web browser-based software, with an understanding of APIs * Strong troubleshooting skills * Experience in using Slack, Skype, Gmail, Postman, JIRA and helpdesk / service desk ticketing systems * Flexibility regarding the shift schedules * SQL experience is an advantage SEON Technologies collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details. SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that. We do not make an employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let your recruiter know if you need reasonable adjustments to our recruitment process.