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Job DescriptionABOUT US: WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. • Location – Iselin, New Jersey Office (Onsite Monday – Friday), • Base Range – $65,000 – $73,000, • Annual Bonus – 5%, • Maintain a superior level knowledge of systems and various applications software, • Ensure IT helpdesk and tickets issued are handled in an efficient manner., • Provide IT training to new users and possess an ability to patiently continue teaching and reinforce concepts., • Ability to prioritize and pivot as bustiness needs and stakeholders needs change., • Ability to be responsive on an ‘as needed’ basis, especially if are experiencing critical issues that may impact business., • Be proactive in providing IT Management with IT related information that may impact business., • Notify vendors when equipment needs to be repaired and/or obtain vendor Return Authorizations while keeping records., • Take lead on IT projects as delegated by IT management., • Performs regular preventive maintenance for computer, data communication, and/or peripheral., • Willingness to follow, improve and help create departmental policies such as the organization of IT spaces and documentation guidelines., • Assist in the maintenance all of hardware which includes but is not limited to laptops, desktops, servers, printers, mobile devices, etc., • Spend time on-boarding new users and help off-board users., • Assist the business in an IT capacity with customer facing events and employee events., • Document all work and projects the team is working on., • Performs other duties and assignments as requiredREQUIREMENTS:, • 1–3 years of experience in an IT or IT support role, providing hands-on technical assistance to end users., • Must be available to visit nearby HearUSA clinics (within a 1-hour radius of your home) on a monthly basis to provide on-site IT support., • Customer service oriented, • Comfortable collaborating with IT personnel based in different countries., • Accustomed to work with deliverables set forth by project plans., • Must possess strong organizational skills and pay close attention to detail., • Excellent oral and written communication, leadership and collaboration skills., • Well versed in effectively working with all management levels and staff affiliates., • Must have strong interpersonal skills, demonstrates a high level of professionalism and a positive can-do attitude; have effective communication skills with a diverse range of individuals., • Proficient in on-site and remote troubleshooting of WSA hardware, software, mobile devices, and networks., • Strong analytical skills and ability to think strategically., • The ability to work under pressure, to meet deadlines, and be flexible when working on multiple projects simultaneously., • Must be able to learn and embrace new technologiesLIFESTYLE & BENEFITS:, • Comprehensive Benefits Package, • Paid Holidays & PTO Policy, • 401k Matching Program, • Tuition Reimbursement, • Employee, Family & Friends Hearing Aid Discount Program, • Service Days & Diversity, Equity & Inclusion Initiatives The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job DescriptionSummary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary IT Support Level II must have proficient technical knowledge and be able to confidently and effectively communicate with users to understand problems and explain their solutions. The ideal candidate will be Customer-oriented and patient in their interaction with users who are not technically inclined. Primary Responsibilities Provide technical assistance and support for incoming helpdesk tickets and escalations with issues related to computer systems, software, security and hardware. Effectively respond to tickets in person or over the phone. Document solutions and advise team on training recommendations to cut down on tickets. Train computer users when possible. Fast-paced and user-demanding environment • Proficiency in Vendor and Asset Management/Active Directory / Azure / Entra, Intune & Autopilot, O365 Administrator Console, Exchange Administrator Console, Windows 10/11, Network & Printer Troubleshooting, and Hardware Setup and build outs., • Critical Thinking/Minded, • In office, with hybrid available after 120 days., • Self-driven, willing to make calls when needed and able to take direction as well as prioritizing tasks as requested, • Serving as the first and second point of contact for employees seeking technical assistance through the helpdesk ticketing system., • Doesn’t buckle under pressure and can stay levelheaded., • Performing remote troubleshooting through diagnostic techniques and pertinent questions, • Determining the best solution based on the issue through research in past tickets, google and user details provided., • Ability to see through user ticket details or lack of and can ask the right critical questions., • Walk the employee through the problem-solving process, • Direct/Escalate unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Ticket quality over quantity, treat tickets like a detailed work log which in the end provides support to colleagues who may run into similar issues., • Keep IT documentation up to date., • Close helpdesk tickets upon resolution and in a timely manner, • Follow-up and update employee status and information, • Adhere to the outlined ticket SLA, • Pass on any feedback or suggestions to IT Management, • Identify and suggest possible improvements to procedures, • Rotating On Call Support as outlined in the 2024 calendar year, • Support M&A integration process as needed and or outlined by team members This position is located in New Jersey. The base salary for this position at the time of this posting may range from $60,000 to $73,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-GP1#LI-HYBRID Powered by JazzHR Exhj5yvrBl

On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics. On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entit

Position Summary:* This position is responsible for ensuring that all primary responsibilities are delivered in compliance with the company’s policies and procedures, Joint Commission standards, Licensing and Regulatory Affairs (LARA), HCBS guidelines and the contractual requirements of Community

Your ability to take initiative, follow up, and close the loop on all purchases and discrepancies will be critical to your success in this role. When a purchase request is made, youll enter it into our procurement system, obtain requests for quotes (RFQs), negotiate with vendors, and provide stakeho