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Job Description Upcycle USA is seeking an Account Manager with experience in sales and customer service to manage client relationships and oversee the IT asset disposition (ITAD) process. This role requires a proactive professional who can drive business growth and ensure constant communication and relationship development with our clients. Key Responsibilities • Client Management: Serve as the primary point of contact for clients, understanding their ITAD needs and providing tailored solutions., • Account Oversight: Manage the full lifecycle of IT assets, including collection, data destruction, and reporting. Know your customer!, • Solution Development: Collaborate with clients to develop ITAD strategies that focus on mutually beneficial solutions., • Issue Resolution: Address and resolve any client concerns related to asset disposition while maintaining high service levels., • Experience: Background in Account Management and Inside Sales., • Skills: Strong communication, negotiation, and interpersonal skills to build and maintain client relationships., • Education: Bachelor’s degree preferred., • Technical Knowledge: Familiarity with CRM systems and asset management tools., • Industry Leadership: Work for a company known for its commitment to security, compliance, and sustainability in IT asset disposition., • Career Growth: Opportunities for professional development and advancement within a growing industry., • Competitive Compensation & Benefits:, • Base salary + Monthly, Quarterly, and Annual Bonuses Interested candidates should submit their resume. Applications will be reviewed on a rolling basis. Upcycle USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. Company Description

Job Description Overview As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements. Qualifications • High School Diploma or equivalent required, • At least 3 months of supervisory, key holder, or relevant leadership experience, • Minimum one year experience in customer service, sales, or retail, • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated), • Excellent verbal and written communication skills, • Ability to work phone, Point of Sale, Microsoft Office, and other systems, • Must be at least 18 years of age (19 in Alabama), • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • Associate degree or higher, • Bilingual English/Spanish is a plus and may be required for certain locations

Job Description Account Manager (Inside Sales) based out of Fairfield, NJ Company Overview: Belt Power LLC is a full-service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket, and power transmission products. Job Summary: As an Account Manager you will perform a variety of duties to ensure our customers’ satisfaction. Responsibilities: • Meets and exceeds all customer expectations., • Handles customer requests with a sense of urgency., • Builds and maintains customer and vendor relationships., • Maintains and promotes strong customer relationships both internally and externally., • Effectively communicates/engages with internal and external customers., • Serves as the key contact for any issues from the quote to invoicing., • Accurately processes quotes, orders, returns, and purchasing via phone, fax, email, and the use of the ERP. Processing these transactions may be via communication directly with the customer and in conjunction with outside sales representatives., • Estimates date of delivery to customer, based on production and delivery schedules., • Manages multiple priorities., • Reviews open order reports daily, ensuring customer expectations are being met., • Issues and follows up on purchase orders to vendors., • Follows through on each transaction to completion., • Keeps up to date with new product, inventory, market conditions, and industry trends., • Ensures that all efforts are in line with the business goals and objectives., • Works closely with outside sales, operations, and accounting teams., • Communicates with outside sales on potential leads and opportunities from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, dealer resellers, business directories, websites, and other sources., • Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services., • Provides new customer data and current customer data to the AR Department, • Maintains multiple customer engagement platforms, CRM, email, phone, and calendar., • Some travel may be required for the following: business development, continuous improvement, installs, customer sites, trade shows, and product training., • Represents the company in a professional manner at all times., • Organization and prioritization skills, • Strong attention to detail, • Ability to work as part of a team and collaborate with colleagues, • Strong written and verbal communication skills, • Strong math and computer skills This job operates in a clerical office setting. The role routinely uses standard office equipment such as computers, phones, and photocopiers. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: The physical demands described here are representative of those that must be met by any applicant. This is largely a sedentary role, this would require the ability to lift up to 25 pounds at times, open filing cabinets and bend or stand as necessary. Position Type and Expected Hours of Work: This is a full-time position in office. Typical workdays and hours are Monday through Friday, some overtime and weekends required. Pay Range: $24.00 - $28.00 an hour