Perishable Manager (Meat Department)
hace 10 días
Portsmouth
JOB DESCRIPTION Count on me – We know what to do, we make it easy, we do our part and we care! Job Title: Perishable Manager Success Factors Job Code:1300572 Department: Perishable Reports To: Store Manager Primary Purpose: Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties and Responsibilities: • Manage the Perishable Department, including hiring, training and developing department associates, • Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports, • Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation, • Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy, • Support the achievement of budgeted financial and operating results, • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers, • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations, • Control store expenses through proper ordering, care for supplies and equipment, • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems, • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained, • Ensure Perishable Department schedules are written to provide extraordinary customer service at all times, • Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Perishable Department, • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines, • Observe and correct all unsafe conditions that could cause associate or customer accidents, • Record and report all associate and customer accidents in accordance with established Food Lion procedures, • Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses, • Ensure that all advertising and sales promotion materials and signage applicable to the Perishable Department are properly utilized, • Ensure compliance with local, state and federal regulations, • Adhere to all company guidelines, policies and standard practices, • Maintain security standards, • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses, • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales, • Perform all other duties as assigned Qualifications: • High school graduate or equivalent preferred, • Excellent interpersonal, organizational, communication and customer service skills, • Good understanding of store operations preferred, • Ability and willingness to learn multiple tasks and technical requirements of the job, • Ability to use technical information to solve problems, • Ability to lead and direct others, • Must meet minimum age requirements to perform specific job functions, • Must be able to meet the physical requirements of the position, with or without reasonable accommodations, • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Physical Requirements: • Ability to use computers and other communication systems required to perform job functions, • Ability to use hand held computers for orders, mark downs, scan outs, and inventory, • Stand 100% of the time, frequently walking short distances, • Ability to push or pull up to 2000 pounds using a pallet jack or float, • Perform repetitive hand and arm motions, • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion, • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners, • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level, • Meet established volume activity standards for the position, • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, • Have sufficient visual ability to check invoices, dates, and other written documents