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Job Description Butterfly Staffing is partnering with an established Virginia-based commercial general contractor to identify an experienced Project Manager with direct General Contractor (GC) experience. This role is execution-focused and requires hands-on responsibility for subcontractor coordination, schedule management, job cost control, and day-to-day project execution. This is not an Owner's Representative or Program Management role. Responsibilities * Manage commercial construction projects from contract award through closeout * Serve as the General Contractor's Project Manager with accountability for execution * Directly manage subcontractors, vendors, and trade coordination * Partner closely with the Project Superintendent on daily field operations * Develop, maintain, and manage project schedules (CPM / critical path) * Review and manage RFIs, submittals, change orders, and invoices * Monitor job cost reports and project profitability * Participate in weekly job status meetings and monthly financial reviews * Maintain regular jobsite presence to ensure compliance with plans, specifications, and schedule Requirements * Minimum 5 years of experience as a Project Manager employed by a General Contractor * Commercial construction project experience * Direct responsibility for subcontractor management and field coordination * Strong understanding of construction means and methods Preferred * Construction Management or related degree * Experience with Microsoft Project, Bluebeam, CMIC, or similar PM software Candidates whose experience is primarily in Owner's Representative, Program Management, Facilities Management, or advisory roles without documented GC-employed PM experience may not be a fit. Interested candidates may submit a resume to Butterfly Staffing for confidential consideration.

Job Description A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up. This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you. The Role: Full Time Desk Clerk, Tuesday-Saturday 9:00am-6:00pm What You'll Do: You'll conduct walk-through and quarterly inspections of the common areas, units and grounds and report any findings. Answer the phone, direct calls and take messages, monitor guest registrations and resident activities. Collect rents, prepare bank deposits, provide information and keep track of maintenance work orders, and handle emergency maintenance complaints. You'll conduct move-ins of new residents, assist with application processing and explain rules/regulations. Assist with preparation of vacancy and delinquency reports, and attend staff meetings and trainings. What You'll Bring to SupportWorks: Great interpersonal, customer service and communication skills. The ability to deal with residents, coworkers and others such as inspectors and visitors with good judgment, a positive attitude, and self control. The ability to prioritize and meet deadlines in a fast paced environment. The ability to operate safely and ensure others follow safety protocols. Qualifications: A high school diploma or equivalent, and experience using Microsoft Word and Excel are required. Knowledge of applicable federal and stated housing laws plus knowledge of property management software such as OneSite or NextGen preferred. We'll train you if needed. What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays! SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.

Job DescriptionDescription: Boat Division Personal Property Custodian The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Security Requirement: Roles and Responsibilities: • Process requests, maintain records and manage the issue, turn-in, gain and loss of capital assets, minor property and operational consumables (OPCON) assigned to Boat Division., • Conduct monthly inventories, bi-annual inventories and annual inventories of gear managed in SWALIS/DPAS by NSWG-2 N4., • Minimum of three years’ inventory management experience within NSW., • Possess a valid state driver’s license., • Must be able to operate a Personal Computer (PC) with common/standard business software programs., • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years’ experience in Microsoft Office programs)., • Must be able to communicate clearly and effectively with others, both verbally and in writing. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! Requirements:

Job DescriptionSeeking Independent Contractors to Perform Insurance Property Surveys! Davies Risk Services is looking for independent contractors to perform insurance property inspections. This is a great opportunity for supplemental income or fulltime work. You determine your hours and volume. Our contractors survey both residential and commercial properties. The survey includes taking photos of the property, obtaining property details and overall conditions, and submitting a report online. What is needed to perform Duties: Reliable Car so you can drive to your inspections, Microsoft computer operating Windows 10 or newer, smartphone or digital camera, reliable home internet, Basic Computer and Communication skills. Coverage Area: Greater Virginia Beach area Davies offers best in class onboarding and with all the support needed to be successful! Davies Risk Services is an equal opportunity employer. All employment and contract decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. Disclaimer We do not solicit or conduct interviews through Facebook, Instagram, or similar social media platforms. #LI-AW1 #LI-HYBRID Powered by JazzHR dHGW3qB3Jr

Job DescriptionDescription: Job Overview: Position requires a highly motivated, energetic and enthusiastic person, dedicated to the ideals and goals of the A.R.E. Provide excellent customer service Ensure all visitors have a positive and memorable experience by cordially greeting, orienting and assisting Visitor Center visitors and guests by providing excellent customer service. Provide a positive and warm welcome to visitors and respond to requests for service or information. Serve the public by greeting visitors and Answer all incoming calls for the organization in a prompt cheerful and positive manner, courteous manner and provide assistance to the caller whenever possible. Assist with order entry, membership and conference registration responsibilities. Evening and weekend availability required. Responsibilities (include but are not limited to): • Provide excellent customer service to visitors, customers, and conferees., • Cordially greet, orient and assist visitors while providing up-to-date handouts and literature., • Answer/research questions about Edgar Cayce, the readings, and functions of the A.R.E., • Research and guide visitors to information on the website, • Maintain knowledge and awareness of upcoming events and daily activities through Global Calendar schedule and monitoring Visitor Center email account for updates and notices., • Provide necessary replacements, substitutions, notice of cancellations, etc. as required for daily activities, • Promote memberships, events and activities of the organization and its affiliates, • Perform data entry of memberships, catalog orders, conferences, prayer requests, inquiries, etc. into the customer database, • During conferences, assist in conference registration responsibilities and accommodate other reasonable requests as needed, • In response to visitor inquiries, provide updated information about the local area such as dining, hotels, shopping, local attractions, and recreational destinations, using internet search and apps, i.e. MapQuest., • Lead tours and ESP lectures, • Respond to crisis situations, such as emotionally disturbed visitors or callers, and any emergencies as outlined in the procedures manual., • In professional manner, answer telephone promptly; assist callers and facilitate transfers to the appropriate extensions or departments., • Maintenance of first and second floor lobby areas as neat and orderly; replace and update literature as needed., • Follow daily open and close procedures, • Cross-train to handle other responsibilities within the Customer Service department to provide back-up coverage during vacations and other critical shortage situations., • Keep up-to-date and knowledgeable on all A.R.E. programs, services and activities., • Exercise judgment in dealing with calls that may involve distressed or concerned people., • High school diploma with business training experience or equivalent required., • Minimum two years customer service/retail sales experience or equivalent required;, • Minimum two years’ experience with Microsoft Office, Outlook, internet search and apps required;, • Minimum two years’ data entry experience required, Aptify experience a plus., • Must demonstrate the ability to exercise good, independent judgment in accord with the ideals, mission, and vision governing the work of A.R.E., • Knowledge of philosophy and acceptance of the key principles in the Edgar Cayce readings, particularly kindness, active patience and a service orientation is required., • Demonstrated knowledge of demographics surrounding the Oceanfront and the Virginia Beach community, • Ability to represent the A.R.E. (our purpose, work, administration, staff, volunteers, Board and membership) in the most positive light is essential, • Excellent problem solving, written and verbal communication skills to exchange information with a variety of individuals required, • Must have strong skills intact, diplomacy and objectivity, • Intermediate knowledge of computer systems and applications, • Demonstrated high proficiency in the use of the internet through searches and applications as job-related in response to visitor inquiries and assistance., • Intermediate level of computer proficiency skills required, including Microsoft Office and Outlook, • Demonstrated enthusiasm and respect in working with people from diverse backgrounds, displaying positive attitude toward helping others, • Professional, friendly telephone, greeting and public speaking skills required., • Must be well organized, detail-oriented, accurate and able to handle multitasking with ease; able to courteously handle multiple visitors and phone calls simultaneously, • Polished interpersonal skills required; must be able to work as an integral part of a team., • Demonstrated excellent customer service skills (internal and external customers)., • Tact, diplomacy and the willingness to be helpful are essential., • Ability to follow job guidelines as provided in the Visitor Center Standard Operating Procedures and Customer Service Standard Operating Procedures Manuals., • Ability to discern when outside intervention with a 911 call is necessary., • Emotional intelligence and maturity – demonstrating adaptability, engagement and enthusiasm., • Ability to work a schedule that includes nights and weekends., • This position acts continuously as a representative of the A.R.E. as an organization; must project a positive image as reflected by the philosophy of the key principles in the Edgar Cayce readings, • Evening and weekend availability required., • Ability to train and learn new software, current Aptify, • Must be neat and clean in appearance and must wear appropriate attire., • Position regularly deals with visitors, coworkers, students, faculty, other professionals, and all levels within the organization., • Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 20 lbs., • unassisted), bending, standing, climbing or walking., • Visual and auditory acuity and physical mobility are required., • The ability to move between buildings on uneven ground and to use staircases in historical buildings without elevators is required. Equal employment opportunity for all is an essential philosophy at the A.R.E. and throughout the organization, including Atlantic University, Edgar Cayce Foundation, Cayce/Reilly School of Massage, and the A.R.E. Health Center and Spa. We will evaluate all applicants for employment without regard to sex, race, religion, marital status, sexual orientation, age, national origin, color, veteran status, non-disqualifying disability, genetic information, or any other characteristic protected by law. Requirements:

Job DescriptionSolid Rock Recruiting - The #1 Glass and Glazing Recruiting Firm in the USA Job Title: Project Manager Location: Virginia Beach, Virginia ABOUT US: At Solid Rock Recruiting, we fuel growth and nurture talent while creating successful partnerships between exceptional professionals and forward-thinking companies. With our 98.99% retention rate, we specialize in placing top talent in the specialty construction industry. POSITION OVERVIEW: We're partnering with a leading commercial glass and glazing contractor seeking a Project Manager. This role combines project management skills with technical expertise to support successful project execution from pre-construction through completion. REQUIRED QUALIFICATIONS: • 4+ years of experience in commercial glass and glazing industry, preferred, • Experience in architectural coordination and document review, • Strong understanding of glazing systems and curtain wall applications, • Excellent communication and organizational skills, • Assist in project coordination from pre-construction through completion, • Support budget management and schedule tracking, • Collaborate with field teams and architects, • Participate in project meetings and documentation, • Experience with Bluebeam and Procore is a plus, • Microsoft Office Suite proficiency, • Competitive compensation package, • Comprehensive health benefits, • 401(k) program, • Professional development opportunities, • Strong, growth-oriented company culture For a confidential discussion about this opportunity, please contact: Kaydee Cox Specialty Construction Recruiter Phone: (605) 610-6030 Email: Solid Rock Recruiting is proud to partner in this search. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Opportunity Join a highly skilled team of The Ascendancy Group (TAG)-Headquarters’ professionals through support to TAG’s Finance Department. Overview The Ascendancy Group is seeking a motivated Business Associate to support core business operations across proposals, project coordination, and organizational administration. This entry level role is ideal for individuals who thrive in a fast-paced environment and want broad exposure to operations, project support, proposal development, finance, and internal business processes. The Business Associate will further contribute to contract administration, financial tracking, business operations, and cross functional coordination, building a strong foundation for long-term growth within the company. Security Requirement: • The ability to obtain and maintain a US Government SECRET security clearance is required. Roles and Responsibilities: • Maintain organized digital and physical records in accordance with contract standards, • Support internal process improvement initiatives and workflow optimization, • Manage calendars, meeting logistics, and internal communications for project teams, • Prepare and format reports, briefings, and documentation for government clients, • Support onboarding and administrative processing for project staff and subcontractors, • Assist with vendor coordination, procurement documentation, and subcontractor tracking, • Work closely with finance, operations, contracts, and business development teams, • Assist with special projects and organizational initiatives as assigned, • Help reconcile project expenses and ensure proper charge coding, • Assist with budget monitoring, cost tracking, and invoice preparation, • Help ensure compliance with FAR/DFARS, company policies, and contract requirements, • Assist with maintaining contract files, task orders, modifications, and deliverables, • Develop and document procedures to ensure consistency and compliance, • Support additional functions within Accounting and Finance as needed, • Assist with special projects and cross-functional initiatives, • 0-2 years' relevant experience, • Experience with SharePoint, Adobe, Microsoft Office, • Strong organizational skills and ability to manage multiple priorities, • Ability to meet stringent deadlines in a fast-paced, results-oriented environment, • 1+ year of experience in a government contracting environment, • Active or previous Secret clearance, • Experience with QuickBooks or similar accounting systems TAG was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! Requirements:

Job DescriptionDescription: SPEAR Customer Service Representative The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview As a TAG Customer Service Representative, you be responsible for warehouse management tasks such as receiving, stowage and receipt processing within the Special Operations Personal Equipment Advance Requirement (SPEAR) warehouse. *This position is contingent upon contract award. Security Requirement: • Process and manage initial load-out and sustainment gear. Breakout SPEAR equipment requests., • Input requisitions into the SSAVIE system., • Process and manage incoming material, stowage, inventories, and daily reconciliation of material issued in SPEAR 3.0., • Life-cycle management to include return and disposal of all SPEAR gear issued to Techs and SEALS, using SSAVIE management program., • License to operate a forklift., • Minimum five years’ warehousing and inventory management experience within the DoD., • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint., • Be able to communicate clearly and effectively with others, both verbally and in writing., • Be able to enter data into multiple databases accurately. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! Requirements:

Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit . Company: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical CoordinatorDepartment: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Virginia Beach and requires travel to Chesapeake, Portsmouth, and training in Norfolk. We pay mileage! SUMMARY Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks. • Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities., • Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver., • Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances., • Counsel patients for Physician Fee and Eye Surgery Center., • Follow up on and collect surgery payments., • Other duties as assigned. QUALIFICATIONS • Desire to gain industry knowledge and training, • Demonstrates initiative in accomplishing practice goals, • Ability to grow, adapt, and accept change, • Consistently creating a positive work environment by being team-oriented and patient-focused, • Ability to interact with all levels of employees in a courteous, professional manner at all times, • Reliable transportation that would allow employee to go to multiple work locations with minimal notice, • Commitment to work over 40 hours to meet the needs of the business, • Ability to work weekends when applicable EDUCATION AND/OR EXPERIENCE • High School diploma or GED equivalent is required, • Experience in financial counseling is preferred, • Experience working with insurance is preferred LICENSES AND CREDENTIALS • Minimum Required: None SYSTEMS AND TECHNOLOGY • Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: • Full Benefits Package - Medical, Vision, Dental and Life Insurance, • 401k + Employer Matching, • Paid Time Off and Paid Holidays, • Paid Maternity Leave, • Optical Education Reimbursement, • Competitive Base Pay If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description SUMMARY An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist. ESSENTIAL DUTIES AND RESPONSIBILITIES • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support, • Comply with all company policies and procedures including HIPAA, • Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule, • Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT, • Follow scripting for testing equipment (photos, visual fields, visual activity, etc.), • Clean all examination equipment including tonometer tip, • Ability to interact with all levels of employees in a courteous, professional manner at all time, • General office duties and cleaning to be assigned by manager, • Consistently creating a positive work environment by being team-oriented and patient-focused, • Previous medical office experience preferred; previous ophthalmic experience strongly preferred., • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience, • Favorable result on background check as required by state EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Job DescriptionDescription: Client Services Specialist WhitbeckBeglis, PLLC has an immediate opening for a Client Services Specialist to join our team at our Virginia Beach, Virginia office. This role is responsible for managing front desk operations, handling incoming communications, scheduling appointments, and providing administrative support to attorneys and paralegals. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment. Key Responsibilities: • Serve as the first point of contact by managing front desk operations and greeting clients professionally, • Answer and direct incoming phone calls with professionalism and efficiency, • Schedule appointments and manage attorney calendars, • Provide administrative support to attorneys and paralegals as needed, • Process payments accurately and in a timely manner, • Maintain office supplies and coordinate restocking as needed, • Maintain workflow activities and assist team members where needed, • Collaborate with legal staff to ensure smooth day-to-day operations, • Deliver excellent customer service, particularly when assisting clients in sensitive situations Requirements: Qualifications: • High school diploma or general education degree (GED) required; 1–3 months of related experience or equivalent combination of education and experience preferred, • Proficiency in Microsoft Office (Word, Excel, and Outlook), • Strong administrative and organizational skills, • Excellent phone etiquette and communication skills, • High level of attention to detail, • Ability to multitask and work independently, • Positive, outgoing demeanor with a professional presence, • Ability to perform effectively in a fast-paced, high-pressure environment, • Regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear, • Frequently required to walk; occasionally required to stand, stoop, kneel, crouch, or crawl, • Must be able to frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds, • Comprehensive benefits package (medical, dental, vision, life, short-term and long-term disability), • 401(k) plan, • 14 days of accrued paid time off annually

Job Description Public Accounting Firm located in Virginia Beach, Virginia. SEASONAL, PART-TIME, OR FULL-TIME position. A CPA must be able to multitask and possess exceptional interpersonal and communication skills. Prior public accounting experience is required. No remote work. Stephen Merritt, CPA, PC, is NOT your typical CPA firm! Clients are always commenting on how fun it would be to work here, and that's because we value our staff's ideas; we offer professional development programs; and we place a high priority on an ideal work/life balance (no take-home work!). We also LOVE to laugh and eat good food. We are a close-knit group, so a candidate must be able to integrate into our office environment. Must love dogs! Oxford, an English Bulldog, comes to work every day. What we offer: • SEASONAL, PART-TIME, OR FULL-TIME, • Professional development programs, • High priority on an ideal work/life balance (no take-home work!), • Outstanding company culture This is not an entry-level position. This is not a remote position. Salary is commensurate with experience. Compensation: $90,000 DOE Responsibilities: • Tax Return Preparation 990, 1040, 1041, 1065, 1120, and 1120S, • Prepare audits, reviews, and compilations, • Interact with internal and external auditors in completing audits. Meet and establish relationships with new and existing clients, • Other accounting and tax functions as well, • Stay updated with the latest accounting trends and regulatory changes to provide informed adviceQualifications:, • 3+ years of experience in public accounting, • CPA Certification with extensive tax preparation experience, • Detail-oriented and analytical skills, • Excellent communication and analytical skills, coupled with proficiency in QuickBooks, Microsoft Excel, and Word, as well as tax preparation software, • In addition, an ability to work independently or as part of a team and the capacity to appropriately interact with all levels of Firm management and staff, clients, and other external business contacts are requiredAbout Company Stephen Merritt, CPA, PC, is dedicated to providing tax preparation and accounting services for small and medium-sized businesses as well as their families throughout the Hampton Roads area. It is our goal to maintain a strong relationship with clients. We attribute our firm's current growth to client referrals, which only occurs because our top priority is client satisfaction.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Spanish-speaking Licensed Health Insurance Agent. As a key member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through the process of selecting and enrolling in health plans. This position requires a deep understanding of health insurance products, along with the ability to communicate complex information clearly and efficiently in Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide information to customers about various healthcare options and insurance policies., • Help customers choose the appropriate insurance policy that fits their needs., • Engage with customers to understand their requirements and provide relevant solutions., • Ensure that all activities and advice comply with insurance regulations and company policies., • Deliver high-quality service to ensure customer satisfaction and retention., • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions., • Maintain accurate and up-to-date customer information and documentation., • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers., • Promote various insurance products and services to meet sales targets and business objectives., • Resolve any concerns that customers may have with their insurance policies., • Work closely with other team members and departments to ensure a cohesive customer service and policy management approach., • Participate in ongoing training and professional development to maintain licensure and improve skills. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the following qualities: • High school diploma or GED, • Must hold a valid Healthcare Insurance License, • Previous call center experience is preferred., • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook., • Excellent oral and written communication skills., • Strong organizational abilities and interpersonal skills., • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively., • Capable of functioning efficiently in a fast-paced environment., • Dependable in completing assignments and maintaining attendance. Requirements: • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed), • Two 21" monitors are needed., • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required., • Wireless connections, including encrypted ones, are not allowed for accessing the client's Work at Home systems., • You must provide your own headset. Specific models will be recommended during the interview process.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a motivated and detail-focused Junior Accountant to join our finance team. This role is dedicated to supporting our Marketforce team. This entry-level role is ideal for someone looking to grow their accounting career in a fast-paced, service-oriented environment. You’ll be responsible for assisting with day-to-day financial transactions, reconciliations, and reporting activities, helping ensure accuracy and compliance across our accounting processes. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities • Pulling daily and monthly reports for reconciliations across seven different agencies., • Reconciling daily and monthly payment trackers to ensure all payments are accurately posted., • Identifying and resolving payment discrepancies during daily reconciliations., • Processing daily payment returns and keying payments efficiently., • Ensuring the integrity and accuracy of financial data Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Strong attention to detail and the ability to work efficiently in a fast-paced environment., • High school diploma, plus some tertiary qualification in finance (e.g., associate's degree, certificate, or coursework in accounting or finance)., • Proficiency in multitasking and self-directed work., • Basic skills in Microsoft Word and PDF applications., • Advanced skills in Microsoft Excel, including knowledge of formulas and data analysis., • Experience with payment reconciliations involving payment processors, banks, and systems of record., • Trustworthiness and discretion.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job DescriptionDescription: The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview As a TAG Gear Issue Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing. *This position is contingent upon contract award. Security Requirement: • Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear., • Breakout operational consumables and process general service requests., • Issue initial load-out and sustainment of personal and operational gear., • Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy., • Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in SWALIS/DPAS and R-Supply., • Conduct research of incoming material, process and manage return and disposal of gear., • Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise., • Must have a license to operate a forklift., • Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD)., • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint., • Be able to communicate clearly and effectively with others, both verbally and in writing., • Be able to enter data into multiple databases accurately. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! Requirements:

Job DescriptionDescription: Shipping and Receiving Customer Service Representative The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview As a TAG Shipping and Receiving Customer Service Representative, you will be responsible for shipping and receiving operations and management tasks such as receiving, stowage, shipping of supplies and receipt processing. *This position is contingent upon contract award. Security Requirement: • Process receipts of incoming material, schedule and perform personal property Inventories, and manage database., • Assists in policy enforcement related to personal property management program., • Provide guidance and support to personal property managers and custodians, assist with personal property disposition, and R-Supply., • License to operate a forklift., • Minimum five years of warehousing and inventory management experience within the DoD., • Possess a valid state driver’s license., • Must be able to operate a Personal Computer (PC) with common/standard business software programs., • Must be proficient in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint., • Must be able to communicate clearly and effectively with others, both verbally and in writing. Requirements:

Job DescriptionBilling Analyst Job Description: We are looking for an efficient and detail-oriented Billing Analyst to join the billing operations in our company. The Billing Analyst's responsibilities include coordinating with other departments to ensure all sales and orders are accurately billed for, setting clients up for billing, issuing invoices, and ensuring invoices correspond with balance sheet reports. To be successful as a Billing Analyst you should be able to work independently and efficiently under pressure. Ultimately, an outstanding Billing Analyst should be able to ensure smooth and accurate billing operations. Billing Analyst Responsibilities: • Analyzing all billing procedures and identifying opportunities for improvement., • Verifying with other departments that orders have been fulfilled., • Preparing, issuing and sending invoices., • Reviewing invoices to ensure billing accuracy., • Reviewing sales sheets to ensure the billing of all sales., • Reconciling invoices with balance sheet reports and resolving any discrepancies., • Communicating with clients and other departments, resolving issues, and providing clarifications., • Ensuring clients' billing accounts are set up correctly and according to their requirements., • Maintaining updated records of accounts receivable., • Preparing reports and meeting billing deadlines.Billing Analyst Requirements:, • Degree in accounting, finance or a related field., • Previous experience as a Billing Analyst or in a similar role., • Proficiency in Microsoft Office, data entry and accounting software programs., • Excellent communication and interpersonal skills., • Good organizational and time management skills., • Ability to work independently and in a team., • Strong attention to detail. MFC2wcjn2c

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service for mortgage customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound customer calls in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus

Job Description Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, a competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally. Account Clerk II #(48739) Location: Virginia Beach, VA Type: Full-Time Payrate: $17.64 per hour Schedule Monday – Friday, 8:30 a.m. – 5:00 p.m. About the Position The Account Clerk II provides essential administrative and customer service support for Early Childhood Programs. This position serves as a key point of contact for families, caregivers, and staff while performing clerical tasks such as handling phone calls, responding to emails, managing registrations, tracking orders, and preparing reports. Strong communication skills, accuracy, and proficiency in Microsoft Office are essential for success in this role. Key Responsibilities Customer Service & Communication • Serve as a primary point of contact for families, caregivers, and staff., • Answer incoming calls, respond to emails, and provide timely, accurate information regarding program registration and services., • Maintain accurate records, registration forms, and documentation for private-pay, Subsidy, and MDP participants., • Support the collection, organizing, and filing of required program documents., • Create and update weekly, monthly, quarterly, and annual reports related to registration, attendance, staffing, and licensing., • Enter and maintain data in internal tracking systems with a high level of accuracy., • Track staff training updates and notify supervisors of upcoming expirations., • Assist marketing and outreach efforts by helping prepare materials and sharing information with families and community partners., • Participate in community events to support awareness and promote Early Childhood Programs., • Collaborate with supervisors, HR, Training & Development, and Creative HQ to ensure timely communication and accurate program information. Qualifications • Strong customer service and communication skills., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)., • Experience handling calls, emails, data entry, and document management., • Ability to multitask, stay organized, and maintain confidentiality., • Prior administrative, clerical, or assistant experience preferred. Weekly pay and benefits available!

Job DescriptionDescription: Job Overview: To provide excellent, individualized customer service to clients and guests, handle inquiries, schedule appointments, maintain financial and client history records, and serve the clients of A.R.E. Health Center and the guests of the A.R.E. Evening and weekend availability required. Responsibilities (include but are not limited to): • Cordially greet clients, visitors and callers, providing excellent customer service to all., • Provide excellent customer service to all incoming callers., • Utilize department’s resources to develop a knowledge base about therapies offered., • Follow daily open and/or close procedures., • Respond to requests; provide information about massage and spa services in person, by telephone, mail, e-mail, and by detailed referrals to our website., • Keep accurate records of appointments, schedule appropriate therapists, and maintain the timely performance of all appointments., • Communicate detailed information respectfully and with clarity to clients, therapists and co-workers., • Record retention to include appropriate maintenance of forms for spa clients., • Complete in-house HIPAA compliance training; follow HIPAA regulations and privacy standards as related to the documentation and safeguarding of client files and personal health information., • Record cash, check and credit card payments from clients accurately; submit daily deposits and transmittals to the Financial Services Department., • Generate and assist Spa Supervisor with preparation of daily financial reports., • Maintain accurate tracking records., • Apply and perform marketing initiatives as assigned, outlined by Medical Director/Spa Supervisor., • Maintain smooth operation of department when scheduled alone., • Evaluate and process receipt of spa supplies on daily basis;, • Maintain well-stocked department facilities on daily basis; includes inspection of therapy rooms to replenish spa supplies, essential oils, etc., • Work as a team with Supervisor and Director in maintaining the public lobby area as neat and well-ordered in appearance; maintain spa department cleanliness and well-ordered appearance., • Report any problems to Spa Supervisor/Buildings and Grounds department as appropriate., • Other related duties, activities and responsibilities as needed. Requirements: Required Education and Experience: • High School education or equivalent required., • Minimum two years’ experience in customer service required, medical office experience preferred., • Minimum two years’ experience working with personal computer systems (Windows XP, Firefox Mozilla & Microsoft Office) required., • Knowledge of philosophy and acceptance of the key principles in the Edgar Cayce readings, particularly kindness, active patience and a service orientation required., • Basic knowledge of Edgar Cayce readings, massage and holistic health preferred., • Intermediate knowledge of computer systems and applications, • Knowledge of HIPAA compliance as related to safeguarding personal health information., • Ability to represent the A.R.E. (our purpose, work, administration, staff, volunteers, Board and membership) in the most positive light is essential, as position regularly deals with first-time visitors and clients., • Excellent problem solving, written and verbal communication skills to exchange information with a variety of individuals required., • Demonstrated excellent customer service skills required (internal and external customers)., • Work requires demonstrated proficiency with numbers, some analytical ability, a high degree of accuracy and close attention to detail., • Professional and friendly telephone and public greeting skills required., • Must have strong skills in tact, diplomacy and objectivity; ability to identify potential problems and resolve situations tactfully and promptly, • Intermediate level of computer proficiency skills required, including Microsoft Office and Outlook, • Demonstrated enthusiasm and respect in working with people from diverse backgrounds, displaying positive attitude toward helping others., • Must be well organized, detail-oriented, accurate and able to handle multitasking with ease; able to courteously handle multiple visitors and phone calls simultaneously, • Polished interpersonal skills required; must be able to work as an integral part of a team., • Demonstrated ability to keep confidential all HIPPA Office of Development and A.R.E. related information., • Ability to follow guidelines for emergency procedures, including ability to discern when outside intervention through a 911 call is necessary., • Ability to perform work under regular supervision, but may require the ability to exercise independent judgment., • Must be able to work calmly amid multiple interruptions and distractions, • Emotional intelligence and maturity – demonstrating adaptability, engagement and enthusiasm., • Ability to work a flexible schedule including some evenings and weekends on occasion., • Ability to travel internationally; current/updated passport required for foreign travel., • Ability to accompany an ARE tour as logistics facilitator and/or speaker if needed., • This position acts continuously as a representative of the A.R.E. as an organization; must project a positive image as reflected by the philosophy of the key principles in the Edgar Cayce readings, • The ability to move between buildings on uneven ground and to use staircases in historical buildings without elevators is required., • Ability to life and carry 25 lbs. of boxes of materials/supplies and transport over uneven ground on a regular basis is required., • Ability to move between buildings on uneven ground and to use staircases in historical buildings without elevators is required.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide world-class customer experience. You will interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Knowledgeable regarding Internet Service Provider services. Do you know what it means to “Pair a Remote”?, • Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling, • Ownership of resolving the customers reason for contacting Tech Support, • Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve issues when needed, • Comfortable using a Knowledge Base system in conjunction with your call handling, • Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy), • Utilize knowledge base and training to effectively trouble shoot a customer’s situation as it relates to Data, Video, and VoIP Phone system, • Accurately document customer interaction while following all required policies and procedures., • A strong desire to provide world class customer service every time you are interacting with our customers, • Comply with requirements surrounding confidential information and personal information, • Self-starter who stays up to date on ad hoc training activities, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated with a passion to provide superior customer interactions. Qualifications • Must be 18 years of age, • High school diploma or equivalent, • Understand the basics of VoIP Phone systems, internet gateways, and HD video., • The ability to evaluate, troubleshoot, and follow-up on customer issues, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (30+ words a minute), • Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Understanding Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage utilizing multiple tools to address the customer’s questions, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change is constant, • One (1) year of experience in customer service or Tier II, technical support, • CompTIA IT certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide information to customers about various healthcare options and insurance policies., • Help customers choose the appropriate insurance policy that fits their needs., • Engage with customers to understand their requirements and provide relevant solutions., • Ensure that all activities and advice comply with insurance regulations and company policies., • Deliver high-quality service to ensure customer satisfaction and retention., • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions., • Maintain accurate and up-to-date customer information and documentation., • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers., • Promote various insurance products and services to meet sales targets and business objectives., • Resolve any concerns that customers may have with their insurance policies., • Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management., • Participate in ongoing training and professional development to maintain licensure and improve skills. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High school diploma or GED, • Must hold a valid Healthcare Insurance License, • Previous call center experience is preferred., • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook., • Excellent oral and written communication skills., • Strong organizational abilities and interpersonal skills., • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively., • Capable of functioning efficiently in a fast-paced environment., • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed)., • Two 21” monitors are needed., • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required., • Wireless connections, including encrypted ones, are not allowed for accessing the clients Work at Home systems., • You must provide your own headset. Specific models will be recommended during the interview process.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs. MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key Responsibilities: • Assist customers with service inquiries, • Learn the common requests and solutions, • Improve the customer’s experience, • Utilize our service techniques and systems, • Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating systems, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES A DATA BREACH AGENT DO? We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our Data Breach Agents are responsible for the following tasks: • Assist customers with service inquiries, • Learn the common requests and solutions, • Improve the customer’s experience, • Utilize our service techniques and systems, • Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years of age or older, • Fluent in both English and Spanish, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating systems, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide information to customers about various healthcare options and insurance policies., • Help customers choose the appropriate insurance policy that fits their needs., • Engage with customers to understand their requirements and provide relevant solutions., • Ensure that all activities and advice comply with insurance regulations and company policies., • Deliver high-quality service to ensure customer satisfaction and retention., • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions., • Maintain accurate and up-to-date customer information and documentation., • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers., • Promote various insurance products and services to meet sales targets and business objectives., • Resolve any concerns that customers may have with their insurance policies., • Work closely with other team members and departments to ensure a cohesive customer service and policy management approach., • Participate in ongoing training and professional development to maintain licensure and improve skills. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the following qualities: • High school diploma or GED, • Must hold a valid Healthcare Insurance License, • Previous call center experience is preferred., • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook., • Excellent oral and written communication skills., • Strong organizational abilities and interpersonal skills., • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively., • Capable of functioning efficiently in a fast-paced environment., • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed), • Two 21" monitors are needed., • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required., • Wireless connections, including encrypted ones, are not allowed for accessing the client's Work at Home systems., • You must provide your own headset. Specific models will be recommended during the interview process.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring licensed insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job DescriptionDescription: Parts and Maintenance Customer Service Representative The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Security Requirement: • Issues and records all parts issued on provided Repair Part Reports and use reports to update the SWALIS/DPAS database., • Processes initial request, turn-in, and issue documents (DD Form 1149) of required ancillary gear to Techs and SEALS., • Receive post-deployment turn in of all ancillary gear and determine serviceability for re-issue., • Must possess at least one year of SWALIS, DPAS or a similar inventory database experience., • Must possess a valid state driver’s license., • Must be able to operate a Personal Computer (PC) with common/standard business software programs., • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years’ experience in Microsoft Office programs)., • Must be able to communicate clearly and effectively with others, both verbally and in writing. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! Requirements:

Job DescriptionDescription: Job Summary The Customer Service Representative I (CSR) is the first point of contact for our customers and plays a key role in delivering a positive experience. This role focuses on order processing, product support, and professional communication in a fast-paced environment. The ideal candidate is customer-focused, detail-oriented, and motivated to learn our products and systems. Key Responsibilities Customer Support • Greet walk-in customers and handle incoming calls and emails, • Assist with pricing, product questions, order status, and returns, • Accurately enter orders, quotes, and returns, • Verify product availability, pricing, and lead times, • Work closely with warehouse staff to ensure timely fulfillment, • Maintain accurate customer records, • Keep counter and showroom clean and organized, • Participate in physical inventory counts, • Attend training sessions or trade shows as needed Requirements:Qualifications • High school diploma or equivalent (degree preferred), • 1–3 years of customer service experience (HVAC/wholesale preferred), • Strong communication and computer skills (Microsoft Office, ERP systems), • Detail-oriented with strong multitasking ability, • Positive attitude and team-player mindset, • Ability to lift up to 75 lbs. with assistance when needed, • HVAC or parts knowledge a plus, • Experience with Epicor, NetSuite, SAP, or similar systems preferred, • Bilingual (English/Spanish) a plus

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Were very active with Junior Achievement and believe strongly in investing in and supporting the next generation through financial education and community involvement. We offer a $50 monthly gym membership stipend, a group life plan, PTO, a Simple IRA, health benefits, and a $500 bonus for each license earned. We believe in rewarding growth and supporting both personal and professional development. Our culture values grit and a good attitude above all else. Were looking for someone who is resilient, coachable, and ready to show up each day with a positive mindset. If youre willing to work hard, grow your skills, and be part of a supportive team, this could be a great place to build your career. ROLE DESCRIPTION: Aubrey Pithwa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.

Job DescriptionDescription: Gear Issue / HAZMAT Customer Service Representative The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview As a TAG Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, receipt processing and HAZMAT program support. *This position is contingent upon contract award. Security Requirement: • Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear., • Breakout operational consumables and process general service requests., • Issue initial load-out and sustainment of personal and operational gear., • Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy., • Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in SWALIS/DPAS and R-Supply., • Conduct research of incoming material, process and manage return and disposal of gear., • Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise., • Retrieve sizing requirements for specific personnel., • Maintain inventory control, sustainment, replenishment and issue of NSW hazardous material (HAZMAT) line items., • Provide customer service support for the HAZMAT program to include activities such as fulfilling customer requests, stowage and compatibility considerations, provide necessary documentation to support procurement, and all disposal/disposition of HAZMAT activities., • Researches and gathers all Safety Data Sheets (SDS) in support of HAZMAT program., • License to operate a forklift, • Complete and maintain HAZMAT required training through Environmental Compliance Assessment, Training and Tracking System (ECATTS)., • Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD)., • Minimum one year experience managing HAZMAT, • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint., • Be able to communicate clearly and effectively with others, both verbally and in writing., • Be able to enter data into multiple databases accurately. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! Requirements:

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Competitive Compensation, • Flexible Scheduling, • Hard work, collaboration, humanity, fun, and laughter The Ideal Retail Customer Service Representative Candidate Will Have: • Previous customer service or sales experience in a retail environment, • Exceptional customer service skills, • Ability to translate customer requirements into final products or services, • Assist in handling customer complaints and problems in a professional manner, • Multitasking must have the ability to simultaneously process multiple tasks, • Effective verbal and written communication skills, • Strong attention to detail, • Outstanding time management and organizational skills, • A high school diploma or equivalent required, • Valid drivers license required, • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software, • Ability to work flexible hours, • Some supervisory skills preferred, • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner, • Assists customers with their product and service need in person, through email, and by phone, • Processes customer sales through the point-of-sale system, • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives, • Opens and closes the center, cash register, and other center systems, • Assists management in maintaining, ordering, and stocking inventory, • Maintains the center consistent with established standards, • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff, • Sorts and deposits mail in private mailboxes, • Must be able to stand behind a sales counter for extended periods of time, • Must be able to lift at least 50 pounds, • Must be able to communicate clearly with customers by email, by phone, and in-person, • May be required to operate a motor vehicle Apply today!

Job DescriptionCompany: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical CoordinatorDepartment: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Virginia Beach and requires travel to Chesapeake, Portsmouth, and training in Norfolk. We pay mileage! SUMMARY Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks. • Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities., • Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver., • Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances., • Counsel patients for Physician Fee and Eye Surgery Center., • Follow up on and collect surgery payments., • Other duties as assigned. QUALIFICATIONS • Desire to gain industry knowledge and training, • Demonstrates initiative in accomplishing practice goals, • Ability to grow, adapt, and accept change, • Consistently creating a positive work environment by being team-oriented and patient-focused, • Ability to interact with all levels of employees in a courteous, professional manner at all times, • Reliable transportation that would allow employee to go to multiple work locations with minimal notice, • Commitment to work over 40 hours to meet the needs of the business, • Ability to work weekends when applicable EDUCATION AND/OR EXPERIENCE • High School diploma or GED equivalent is required, • Experience in financial counseling is preferred, • Experience working with insurance is preferred LICENSES AND CREDENTIALS • Minimum Required: None SYSTEMS AND TECHNOLOGY • Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: • Full Benefits Package - Medical, Vision, Dental and Life Insurance, • 401k + Employer Matching, • Paid Time Off and Paid Holidays, • Paid Maternity Leave, • Optical Education Reimbursement, • Competitive Base Pay If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for call center representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ideal candidates will be comfortable representing the Republican Party, have excellent communication skills, be eager to learn, and be highly reliable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES A DATA BREACH AGENT DO? We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our Data Breach Agents are responsible for the following tasks: • Assist customers with service inquiries, • Learn the common requests and solutions, • Improve the customer’s experience, • Utilize our service techniques and systems, • Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • Fluent in both English and Spanish, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating systems, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our Hurricane Relief Agents are responsible for the following tasks: • Assist customers with service inquiries, • Learn the common requests and solutions, • Improve the customer’s experience, • Utilize our service techniques and systems, • Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating systems, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, a competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally. Title: Account Clerk I Location: City of Virginia Beach, VA Schedule: Monday–Friday, 8:00 AM–5:00 PM Pay: $16.03 Hourly About the Role: The City of Virginia Beach is seeking a detail-oriented and customer-focused Account Clerk I to join our team. Applicants must live in Virginia Beach, as employees will travel within the city and work in satellite office locations. This role is ideal for someone with strong clerical, cash-handling, and data-entry skills who enjoys providing excellent service both in person and over the phone. Key Responsibilities • Provide professional customer service in person and by phone., • Perform cash-handling duties with accuracy and integrity., • Type at least 30 WPM and use 10-key efficiently., • Use Microsoft Office Suites for daily tasks and communication., • Search and review records for tax-related inquiries., • Accurately process entries for:, • Real estate, • Personal property, • Permits, • Utilities, • Animal licensing, • Other related billing areas, • Cross-train with other staff and provide coverage during peak periods, absences, and vacations., • High school diploma or GED.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring customer services agents who are positive and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services and help find best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Are you an eager self-starter that loves systems and improving efficiency? Are you looking for a career that is rewarding with opportunities for growth? As the Customer Service Representative, you will serve as the guru of residential garage doors, garage door openers, and related components. You will interact with customers on a daily basis, providing them with excellent customer service, answering all customer inquiries with high level of accuracy and up to date information. You will support the Logistics team as needed and provide a high level of customer service to internal customers, such as technicians in the field, installers, etc. You will also provide training support for all customer service duties inside and outside of the customer service team. This position will be part of our Customer Service team, not only supporting all of the functional departments and employees of Sydnic LLC, but also supporting our external customers. If you are looking for a company that values your success, where you can grow both personally and professionally, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal for our office team is to own systems, processes, and results. · Pay – you’ll make between $20 and $24 per hour as a Customer Service Representative. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our leadership – We are passionate about helping and supporting you and your goals. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We meet regularly. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in valuing and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Customer Service Representative: As a Customer Service Representative, you’ll promptly and professionally handle any incoming calls and requests from customers, while providing an exceptional level of customer service. • Promptly and professionally handle any incoming calls and requests from customers, while providing an exceptional level of customer service, • Processes customer payments, refunds, and financing accurately and efficiently and able to answer customer inquiriesregardingbilling, • Provide quality customer service in a variety of areas, including but not limitedto:scheduling, billing, ordering, and technical support, • Assistcustomers with basic technical support needsand provides them with applicable and relevant resources, • Manage customer service resources (ex. MailPage, Trello,Service Titan,etc.), • Manage and remain up to date on communications, both internally and externallyinall platforms such as Teams, Outlook, Trello, etc., • Respond to customer messages received on marketing platformsas assigned/neededand convert leads into booked jobs(i.e.Angi, Yelp, BBB, Facebook, Google, etc.), • Assistwith and manage collection of accounts receivableswhen able/as needed, • Schedules technician calls for all markets as needed, • Provides phone support in all markets, • Provide backup support totheLogisticsteam, including communication with customers,collecting deposits, sending order confirmation documentation, scheduling installations, etc.when able/as needed, • Work with other relevant teams to resolve any potential or current customer issues, • Follows up with all customer inquiries or estimates, • Document communications with customers in CRM systemsaccurately and regularly, • Provide administrative support to various functions within the organization, • Participate in continual training and improvement of processes How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Customer Service Representative Role Basic Position Requirements · Ability to provide excellent customer service by assessing customer needs, meeting quality standards and evaluating customer satisfaction · Ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times · Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work · Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems · Ability to cooperate and solve problems in a team environment · Ability to follow complex instructions and communicate effectively orally and in writing · Ability to organize work for timely completion · Ability to identify specific door brands, openers, keyless entry systems and components Knowledge/Skills/Abilities • Knowledge of scheduling, problem solving and conflict resolution, • Knowledge of basic accounting and finance as it relates to sales, • Skill in using Microsoft Office products (Word, Outlook, and Excel) or equivalent in G-Suite, • Skill in using alternative computer programs and software (Service Titan, Swipe Simple, Salesforce, etc.), • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, • Ability to provide excellent customer service by assessing customer needs, meeting quality standards and evaluating customer satisfaction, • Ability to give full attention to customer communications, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times, • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work, • Ability to cooperate and solve problems in a team environment, • Ability to follow complex instructions and communicate effectively orally and in writing, • Ability to organize work for timely completion, • Ability to learn and identify specific brands of products offered and components, • Ability to learn and convey basic technical support, • Ability to assist with administrative tasks Pay and Benefits We offer competitive pay that will meet or beat any trade. Pay will be approximately $41,600-$50,000 per year. • Competitive pay that grows with experience, • PTO (Paid Time Off), • 9 Paid Holidays (New Year's Day, Good Friday, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day), • On-the-Job Training & support, • Travel expense reimbursement and Training Per Diem, • Professional Development reimbursement, • Health, dental, vision insurance (multiple insurance level options), • HSA/FSA, • Accident coverage, • Short and Long Term Disability, • Company Sponsored Life Insurance, • Voluntary Life Insurance, • 401k Retirement Options w/ 5% company match, • Employee Referral Program up to $500 At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Fluent in both English and Spanish, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Are you an eager self-starter that loves systems and improving efficiency? Are you looking for a career that is rewarding with opportunities for growth? As the Senior Customer Service Representative, you will serve as the guru of residential garage doors, garage door openers, and related components. You will interact with customers on a daily basis, providing them with excellent customer service, answering all customer inquiries with high level of accuracy and up to date information. You will support the Logistics team as needed and provide a high level of customer service to internal customers, such as technicians in the field, installers, etc. You will also provide training support for all customer service duties inside and outside of the customer service team. This position will be part of our Customer Service team, not only supporting all of the functional departments and employees of Sydnic LLC, but also supporting our external customers. If you are looking for a company that values your success, where you can grow both personally and professionally, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal for our office team is to own systems, processes, and results. · Pay – you’ll make between $24 and $28 per hour as a Senior Customer Service Representative. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our leadership – We are passionate about helping and supporting you and your goals. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We meet regularly. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in valuing and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Senior Customer Service Representative: As a Senior Customer Service Representative, you’ll promptly and professionally handle any incoming calls and requests from customers, while providing an exceptional level of customer service. • Assist with payment verification and location of any missing payments in conjunction with accounts receivables, • Provide quality customer service in a variety of areas, including but not limited to: scheduling, billing, ordering, and technical support, • Assist customers with basic technical support needs, • Manage customer service resources (ex. Mail Page, Trello, etc.), • Manage and issue customer refunds, • Assist with receiving payment from customers via credit card, financing options, etc., • Assist with marketing tasks, such as managing the “Before and After Photos” for the marketing team., • Manage responses to customer reviews, • Respond to customer messages received on marketing platforms (i.e. Angi, Yelp, BBB, Facebook, Google, etc.), • Assist with and manage collection of accounts receivables, • Schedules technician calls for all markets as needed, • Provides phone support in all markets, • Provide backup support to Logistics, including communication with customers and response to their inquiries when able/as needed, • Work with other relevant teams to resolve any potential or current customer issues, • Follows up with all customer inquiries or estimates, • Document communications with customers in CRM systems, • Provide administrative support to various functions within the organization, • Provides initial training, alongside the manager and Customer Service Lead, and offers continued training in the realm of customer service for the department and other outside departments, • Assists in roll out of new processes and systems, alongside the manager and Customer Service Lead, • Aids in identifying potential areas of improvement in the customer service department How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Senior Customer Service Representative Role Basic Position Requirements · Ability to provide excellent customer service by assessing customer needs, meeting quality standards and evaluating customer satisfaction · Ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times · Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work · Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems · Ability to cooperate and solve problems in a team environment · Ability to follow complex instructions and communicate effectively orally and in writing · Ability to organize work for timely completion · Ability to identify specific door brands, openers, keyless entry systems and components Knowledge/Skills/Abilities • Knowledge of scheduling, problem solving and conflict resolution, • Knowledge of basic accounting and finance as it relates to sales, • Skill in using Microsoft Office products (Word, Outlook, and Excel) or equivalent in G-Suite, • Skill in using alternative computer programs and software (Service Titan, Swipe Simple, Salesforce, etc.), • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, • Ability to provide excellent customer service by assessing customer needs, meeting quality standards and evaluating customer satisfaction, • Ability to give full attention to customer communications, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times, • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work, • Ability to cooperate and solve problems in a team environment, • Ability to follow complex instructions and communicate effectively orally and in writing, • Ability to organize work for timely completion, • Ability to learn and identify specific brands of products offered and components, • Ability to learn and convey basic technical support, • Ability to assist with administrative tasks Pay and Benefits We offer competitive pay that will meet or beat any trade. Pay will be approximately $50,000-$60,000 per year. • Competitive pay that grows with experience, • PTO (Paid Time Off), • 9 Paid Holidays (New Year's Day, Good Friday, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day), • On-the-Job Training & support, • Travel expense reimbursement and Training Per Diem, • Professional Development reimbursement, • Health, dental, vision insurance (multiple insurance level options), • HSA/FSA, • Accident coverage, • Short and Long Term Disability, • Company Sponsored Life Insurance, • Voluntary Life Insurance, • 401k Retirement Options w/ 5% company match, • Employee Referral Program up to $500 At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description Front Desk Opportunities – Submit Your Resume! As a staffing agency, our job openings change frequently! While we may not have an immediate front desk position available, we’re always looking for great candidates. If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you’ll be among the first to be considered when a front desk role becomes available. Opportunities can open up at any time, so don’t miss your chance to be in our talent pool! Submit your resume today, and we’ll reach out when the right position comes up. Responsibilities: • Greet visitors, clients, and employees with a warm and professional demeanor., • Answer and direct phone calls, take messages, and provide basic information as needed., • Manage appointment scheduling and visitor check-ins., • Handle inquiries and assist with general office tasks to support daily operations., • Perform administrative duties such as filing, data entry, and organizing office supplies., • High school diploma or equivalent required., • Previous experience in a customer service or front desk role preferred., • Strong communication skills, both written and verbal., • Proficient in Microsoft Office Suite and comfortable using computer systems., • Excellent organizational skills and attention to detail., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to adapt to changing schedules or business needs.

Job DescriptionAtlantic Heating and Cooling Service, Inc. is looking for a highly motivated Shop Foreman to join our team!Job description: • Recruiting and hiring new employees, • Providing training and helping technicians develop skills, • Ensuring compliance with regulations affecting service operations, • Creating and managing an employee schedule, • Conducting performance reviews for employees, • Keeping up to date with manufacturer warranties and policies, • Checking the progress of repairs and service, • Greeting customers and maintaining relationships, • Handling complaints, • Maintaining work records and files, • Supervising and training staff, • Creating and managing the staff, maintenance, and work schedules, • Overseeing work to anticipate, detect, and address factors that impede operations, • Enforcing safety regulations and protocols, • Conducting performance reviews with staff, • Meeting with management to deliver feedback and develop work optimization strategies, • Implementing strategies to optimize workflow and operational efficiency, • Ensuring that all equipment and machinery are properly operated and maintained, • Monitoring inventory levels and replenishing supplies as needed, • Performing administrative tasks such as updating and filing equipment orders, stock receipts, and staff schedulesSkills Needed:, • High school diploma or GED, • Valid driver's license, • At least ten years of experience as a shop foreman or similar, • Proficiency in Microsoft Outlook, Excel, and Word, • A great understanding of work optimization techniques, • Good knowledge of the applicable safety regulations and procedures, • Excellent verbal and written communication skills, • Strong leadership abilities, • Good time management and problem-solving skills, • A willingness to work long hours and overtime, if needed, • Ability to multitask in a fast-paced environmentBenefits:, • Health, Dental, and Vision; we pay 50% (after 60 days) Please call 757-460-6100 or apply online at . Powered by JazzHR wiN2phLxX3

Job Description As an Account Resolution Specialist, you’ll play a key role in helping customers reestablish payment history and avoid legal action by finding solutions that work for both the customer and the company. This position blends relationship management, financial strategy, and problem-solving to create win-win outcomes. OUR STORY Grand Furniture was founded in 1947 by Rose Stein and operated alongside her 2 sons, Jerry and Herbert. In 1988, Jerry Stein acquired full ownership and brought on his sons, Steve and Craig. Craig Stein became the sole owner in 2009 and opened the first Ashley Furniture in Hampton Roads in 2010, adding to Grand Brands market share. Grand Brands is home to Grand Furniture, Grand Outlet, and Ashley Furniture/Outlet, serving customers right here in Southeastern Virginia and has been recognized as the #1 Ashley Stores licensee. In other words, we operate the highest-ranked Ashley stores nationwide, so customers get great selection and service, and our teams get growth opportunities. What You'll Do: • Contact customers (local and out-of-state) to establish acceptable payment arrangements, • Review and manage accounts to prevent legal action while improving payment history, • Work within LTNI and NFC queues and assist with LAS and RRS queues as needed, • Make independent decisions to resolve issues with both customer satisfaction and company goals in mind, • Identify when escalation to management is appropriate Qualifications: • 1 year of collections, recovery, or loss mitigation experience required, • College degree preferred, • Proficiency in Microsoft Office and multi-system navigation, • Strong verbal communication and problem-solving skills, • Availability to work a flexible schedule, including weekends and holidays, as business needs require You'll be a good fit if you: • Take pride in providing exceptional customer service with empathy and professionalism, • Are confident and assertive on the phone, while remaining respectful and solution-focused, • Enjoy solving problems and can think on your feet when handling complex account issues, • Are motivated by creating positive outcomes for both customers and the company, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k,), • Life Insurance, • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Employee Discount, • Employee Assistance Program

Job DescriptionWe are looking for a skilled Financial Analyst to join our team in Virginia Beach, Virginia. This is a long-term contract position that requires expertise in financial analysis and reporting to support business operations and decision-making. The ideal candidate will have a strong ability to interpret data, resolve issues, and provide valuable insights to improve analytics solutions. Responsibilities: • Develop, maintain, and enhance analytics and reporting deliverables to meet customer needs., • Serve as a subject matter expert on customer data, metrics, and reports to provide actionable insights., • Address and resolve issues related to deployed analytics solutions in a timely manner., • Conduct financial modeling and variance analysis to support business objectives., • Provide training and expert support for customer self-service tools and analytics platforms., • Perform ad hoc financial analysis to assist in strategic decision-making., • Utilize data mining techniques to identify trends and opportunities within financial data., • Collaborate with stakeholders to ensure data accuracy and relevance in reporting., • Leverage Microsoft SQL Server to manage and analyze large datasets effectively.• Minimum of 5 years of experience in financial analysis or a related field., • Proficiency in financial modeling and variance analysis techniques., • Strong skills in ad hoc financial analysis and data interpretation., • Experience with data mining methodologies to uncover insights within complex datasets., • Advanced knowledge of Microsoft SQL Server for data management and analysis., • Excellent problem-solving abilities and a detail-oriented mindset., • Effective communication skills to present findings and train users., • Bachelor's degree in Finance, Accounting, Economics, or a related field.