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  • Sales Associate
    Sales Associate
    hace 10 días
    Jornada completa
    Fresh Meadows, Queens

    About the Role RGF Home Decor is seeking an organized, customer-focused professional to support showroom administration and sales. This position combines daily store operations, order management, and customer service with helping homeowners, contractors, builders, and interior designers select materials for their projects. The ideal candidate is detail-oriented, comfortable handling multiple priorities, and confident guiding customers from their first showroom visit through order fulfillment. The position also involves administrative duties, including updating customer records, handling basic documentation, coordinating orders, and communicating with suppliers when needed. Responsibilities include using QuickBooks to prepare estimates and invoices, record payments and deposits, and maintain accurate customer and vendor information. Sales & Customer Service • Welcome customers, understand their project needs, and recommend tile, stone, and related products based on style, application, budget, and timeline., • Explain product features, available sizes, finishes, pricing, availability, and lead times., • Prepare accurate estimates, quotes, sales orders, and invoices., • Calculate material quantities using customer-provided measurements and confirm selections and quantities before orders are finalized., • Follow up on inquiries, samples, and open quotes to close sales and build lasting customer relationships., • Develop relationships with contractors, designers, builders, and repeat customers., • Work toward individual and showroom sales goals while delivering attentive, professional service. Administration & Order Coordination • Answer phone calls and emails, schedule appointments, and maintain accurate customer records., • Use QuickBooks to prepare estimates, sales orders, invoices, and purchase orders; record customer payments and deposits; maintain customer and vendor records; and track outstanding balances., • Keep QuickBooks entries accurate and current, and coordinate with management or the bookkeeper to resolve discrepancies., • Process payments, deposits, and outstanding balances according to company procedures., • Place and track customer orders, confirm supplier availability, and communicate delivery updates., • Coordinate pickups and deliveries with customers, vendors, and warehouse staff., • Review order details, product codes, quantities, pricing, and delivery information for accuracy., • Assist with purchase orders, receiving records, inventory updates, returns, and damage claims., • Maintain organized sales documents and support management with daily reporting and administrative tasks. Showroom Operations • Keep displays, samples, catalogs, and pricing information organized and up to date., • Maintain a clean, welcoming showroom that reflects the company’s standards., • Monitor sample inventory and request replacements as needed., • Communicate order issues promptly and help resolve customer concerns., • Support opening and closing procedures as assigned. Qualifications • Experience using QuickBooks for daily sales and administrative tasks, including invoicing, payment processing, purchase orders, and customer account management., • Experience in retail sales, customer service, office administration, or showroom operations., • Tile, flooring, stone, kitchen, bath, or building materials experience preferred., • Strong communication, organization, and follow-up skills., • Comfortable with basic math, measurements, square footage calculations, and pricing., • Proficiency with email, Microsoft Office or Google Workspace, and the ability to learn sales and inventory systems., • Ability to manage several customers and orders while maintaining accuracy., • Professional presentation, reliability, and a proactive approach to solving problems., • Availability to work [schedule, including weekends if required]. What We Offer • Hourly pay ranges from $18 to $25, depending on experience., • Product training and opportunities for professional growth, • A collaborative showroom environment

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  • Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    hace 1 mes
    Jornada completa
    Bayside, Queens

    We are seeking an energetic and organized Front Desk Associate FLUENT IN KOREAN & ENGLISH to be the welcoming face of our office. *Ideal schedule would be Monday to Friday 9:00am-5:00pm.* In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, strong organizational skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop office management skills while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls with professionalism and courtesy Manage appointment scheduling and calendar coordination Handle data entry, filing, and document proofreading to maintain accurate records and correspondence. Assist with clerical duties including typing, photocopying, and organizing files for easy retrieval Provide excellent customer support by addressing inquiries via phone or email with clear communication and positive attitude Qualifications Proven office experience with strong computer literacy Bilingual abilities required Previous experience as a dental or medical receptionist or personal assistant is beneficial but not required Join our team as a Front Desk Associate where your enthusiasm and dedication will make a meaningful impact every day! This role offers valuable experience in office management while fostering a welcoming atmosphere for all visitors and staff. We are committed to supporting your growth through a positive work environment that values professionalism, efficiency, and excellent customer service. 함께 즐겁게 일할분 모십니다. Pay: $18.00 - $23.00 per hour Work Location: In person

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