Office manager jobs in Allentown, Pennsylvania - Page 4Crear alertas

Job Description Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in the Lehigh Valley. The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. What you will do... • Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products., • Formulate and manage an effective service strategy and schedule tailored to each client., • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics., • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary., • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients., • Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly., • Promote the sale of, procure, and monitor supplies for clients., • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise., • Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc., • Schedule each non-routine activity in client facilities using Outlook., • Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled., • Notify Sales Executives of potential accounts in your territory, especially new construction., • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance., • Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy., • Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors., • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Requirements • 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required., • 2+ years track record of success in a client retention role, with goals and metrics to support., • Highly detail-oriented and excellent follow through on commitments., • Positive and outgoing personality; great at building relationships., • Excellent verbal and strong written communication skills., • Proficient in Microsoft Office and knowledge of CRM database., • Ability to travel on a daily basis to client locations locally. Benefits City Wide Facility Solutions offers a competitive compensation and benefits. • Commissions, • Dedicated and protected territories, • Mentorship and ongoing training & development, • Annual President's Club and Diamond Level Recognition, • Health Care Plan with Medical, Dental & Vision, • Paid Time Off (Vacation, Sick and Public Holidays More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at City Wide is an Equal Opportunity Employer.

Job DescriptionDescription: The Commercial Relationship Manager is responsible for managing and growing a portfolio of business clients by delivering customized financial solutions. This role involves developing new business opportunities, maintaining strong client relationships (includes collection efforts), and ensuring the profitability and credit quality of the portfolio. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES Client Relationship Management • Serve as the primary point of contact for a portfolio of commercial clients., • Build and maintain long-term relationships with business owners, CEO/President, CFOs, and other key decision-makers., • Conduct regular client reviews to assess financial needs and satisfaction. Credit and Lending • Analyze financial statements and assess creditworthiness of clients., • Structure and negotiate commercial loans and credit facilities., • Work with credit analyst to assist with the underwriting of credit proposal., • Approves loans within specified limits or present loans to loan committee for approval. Portfolio Management • Monitor portfolio performance, including loan covenants, renewals, and risk ratings., • Identify and mitigate potential risks within the portfolio., • Ensure compliance with internal policies and regulatory requirements. Business Development • Identify and pursue new business opportunities through networking, referrals, and market research., • Actively promote products and services and refer existing and potential customers to Treasury Management, Private Banking, and Wealth and Asset Management., • Collaborate with product specialists to deliver comprehensive financial solutions. Internal Collaboration • Work closely with credit analysts, commercial services, and operations teams to ensure smooth onboarding and servicing of clients., • Participate in team meetings., • Ensures loan documents are complete and accurate according to policy. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect – Demonstrate that the feelings and rights of others are valued, • Client Focus - The relationships built with customers/co-workers are top priority., • Inclusion – Embrace one another’s unique backgrounds, perspectives, beliefs and experiences that demonstrate and support a welcoming environment. Display an empathetic approach to interactions and promote a feeling of belonging among co-workers and clients alike. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership – Influence toward the achievement of goals. Take a leadership role in projects, initiatives, processes, task and client relationships., • Integrity – The degree to which being honest and having strong business ethics are practiced and to which they abide by company policies and procedures., • Collaboration – Work with others to produce or create excellence., • Volunteerism – Seek opportunities to support volunteerism in the local community, increase the bank’s outreach, and cultivate new business. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability – Maintain personal responsibility, • Innovation – Think outside the box for new and original ideas. Evaluate processes and recommend solutions to improve experience or efficiency, • Professionalism – Practice the skill, good judgment, attitude, and conduct characterized by a person in a business environment. POSITION LEVEL(S) EXPECTATIONS Title of Commercial Relationship Manager – Officer, AVP, VP or SVP is dependent on education level, years of experience and the areas listed below: • Track record of business development and client acquisition, • Level of understanding of financial statements and risk assessment, • Familiarity with regulatory requirements and compliance standards, • Portfolio management, • Client relationship development, • Level of experience with structuring and negotiating loan terms SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. Bachelor’s degree (B.A.) from a four-year college or university; or related experience and/or training, or equivalent combination and experience. Two -ten+ years of experience in commercial banking, depending on level (Officer, AVP, VP, SVP). A background screening will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively., • TECHNOLOGY SKILLS: To perform this job successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. Successful completion of required background checks is required., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Apply mathematical fractions, percentages, ratios, and proportions to practical situations. Knowledge in reading and interpreting financial documents required., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan ESSA Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

Job Description Join QNB Bank as a Branch Manager at our Allentown Office, where you will lead a dynamic team dedicated to unparalleled customer service. This onsite position provides an exciting opportunity to influence branch operations while fostering a customer-centric culture. You will be at the forefront of problem-solving in the banking industry, empowering your team to deliver excellence and integrity in all interactions. In this role, you will drive forward-thinking initiatives that enhance customer satisfaction and strengthen community ties. Collaborate with passionate professionals in a vibrant environment that values innovation and empathy, ensuring your contributions have a meaningful impact. Your leadership can make a difference in our customers' lives, creating rewarding experiences every day. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. Be part of a team that strives for excellence and is committed to making a positive difference in the community. Apply today and help shape the future of banking at QNB Bank in Allentown, PA. Your role as a Branch Manager - Allentown Office As the Branch Manager at QNB Bank's Allentown Office, you will be responsible for overseeing daily branch operations while ensuring a customer-focused environment. Your day-to-day tasks will include managing and mentoring branch staff, foster teamwork, and promoting professional growth. You will engage with customers directly, addressing their needs and resolving issues promptly to enhance satisfaction and loyalty. Monitoring branch performance metrics and implementing strategies for improvement will also be key components of your role. Additionally, you will ensure compliance with banking regulations and internal policies, maintaining the highest standards of integrity and excellence. You will actively participate in community outreach, building relationships that strengthen our brand presence. Your role will involve maintaining an energetic atmosphere that encourages innovation and collaboration among team members. Regular meetings with your team will help keep everyone aligned with QNB Bank's core values and objectives. Are you a good fit for this position? To be successful as a Branch Manager at QNB Bank's Allentown Office, candidates should possess strong leadership and interpersonal skills to inspire and motivate a high-performing team. Proficiency in financial products and services is critical, as is the ability to generate new business while maintaining sales and performance goals. Familiarity with tools for managing operations, such as performance tracking systems, will enable effective oversight of branch activities. Strong strategic thinking is necessary to develop and implement effective sales strategies while partnering with various lines of business to drive growth. Excellent communication skills are vital for engaging with customers, addressing inquiries, and responding to complaints professionally. Additionally, candidates should demonstrate a strong commitment to community engagement, actively participating in civic organizations and events. Ensuring compliance with bank policies and fostering a customer-centric environment will help cultivate lasting relationships and promote overall branch success. Knowledge and skills required for the position are: • A minimum of five years of leadership and/or supervisory experience in roles of increasing responsibility within a financial institution to gain the necessary experience and background knowledge to manage a full-service branch and deal effectively with employees and customers., • College or equivalent level courses in business, banking, or related areas of equivalent job-related experience., • This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results., • PA Notary and Medallion Signature Certification, • Advanced knowledge of the Bank's Deposit products/services and lending policies and guidelines, as well as specific loan programs, qualifications, procedures and policies to provide full deposit and loan services., • Demonstrated independent decision-making skills, effective delegation and leadership skills., • Strong interpersonal, communication and organizational skills necessary to conduct business development calls and identify, develop and implement effective sales strategies to acquire new business opportunities and cultivate existing relationships., • A thorough knowledge of branch operations to coordinate the daily functioning of the branch and to resolve employee and customer problems.Join our team today!

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation Duties and Responsibilities: • Hire, train, and manage employees and conduct periodic performance reviews, • Lead team in providing exceptional customer service, • Adhere to all health and safety rules and regulations, • Provide sales and productivity reports to upper management, • Develop and coordinate marketing efforts and community events, • Maintain good records or inventory and food storage, • Schedule team members at the restaurant, • Maintain kitchen organization and cleanliness.Qualifications:, • High school diploma/GED, • Previous restaurant management experience, • Familiarity with Microsoft Office, restaurant management software, and POS software, • Ability to remain calm and thrive under pressure, • Excellent management and leadership skills, • Strong communication and problem-solving skills

Job Description DIOCESE OF ALLENTOWN Position Description Job Title: Bookkeeper FLSA: Non-Exempt Job Status: Part-Time Reporting Functions: Reports to Principal and Pastor Job Function: Responsibilities include, but are not limited to, providing business and financial support to the parish and school, experience with A/R and A/P, and processing the bi-weekly payroll for the staff. Duties and Responsibilities: • Process bi-weekly payroll for school and parish staff. Maintain payroll records that include calculation of salary, salary deductions, local taxes, and other payroll-related matters., • Prepare and forward monthly pension reports to the diocesan Pension Office; assist in the enrollment of employees into the diocesan pension plans each January., • Process payment for all requisitions and purchase orders in a timely manner; ensure that all invoices are accurate and billed appropriately., • Make certain that the accounting system is kept current, income is accurately recorded and bank statements are reconciled., • Prepare budget and year-end financial reports and submit to the diocesan office in a timely manner. Present financial reports to financial committee., • Meet with all new employees to review new hire paperwork. Assist new employees with payroll-related paperwork (W4, I9, direct deposit, database information, etc.)., • Obtain and monitor contracts for yearly services such as preventive maintenance, lawn care, snow removal, pest control, etc. for all parish locations when necessary., • Prepare leases for prospective tenants and tenant renewals, if applicable; work with the diocese to ensure policy and procedure compliance; serve as a contact for all leases fielding and addressing any complaints/issues., • Work with Diocese of Allentown to ensure procedures, reporting and policies are within Diocesan guidelines., • Respond to all Pennsylvania state requests including unemployment compensation paperwork and the coordination of efforts with the Pennsylvania Catholic Conference., • Coordinate all city and diocesan fire/safety inspections for all parish locations; react to reports including necessary repairs in a timely fashion., • Coordinate Pennsylvania state boiler certification inspections for all parish locations., • Prepare and submit 1099 statements to the federal government and contractors for the parish: file all proper paperwork with the city for games of chance licensing and zoning requirements., • Any other duties as assigned by the Principal and Pastor. Additional Condition of Employment: Due to the nature and mission of the Catholic Church, all employees are bound to exhibit respect for the teachings and discipline of the Church regarding matters of faith and morals, including maintaining a lifestyle that is in conformity with the teachings of the Catholic Church. Educational Requirements: • Associate's Degree or equivalent business experience. Bachelor's degree preferred., • At least 3-5 years Bookkeeping/Accounting experience, • Experience with payroll software. Other Requirements: • Proficiency in Microsoft Office, and Quickbooks/Sage accounting software., • Must possess excellent organizational and communication skills., • Must exhibit a high degree of integrity, loyalty, and dependability, and have a strong work ethic. The position continually requires demonstrated poise, tact, and diplomacy., • Must possess a high level of interpersonal skills to handle sensitive confidential situations., • Must be able to work independently and proficiently. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Physical Demands: The employee is regularly required to stand, walk, sit, talk, and hear both in person and by telephone; frequent use of equipment that includes repetitive motions and computer eye fatigue. Occasionally required to reach and lift with hands and arms; stoop, kneel, crouch, or crawl, lift and/or move up to 10 pounds. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Working Conditions: Normal office environment. This is a part-time position, Monday to Friday; hours discussed at time of interview. All interested candidates must send their cover letter and resumes to: OR Diocese of Allentown Office of Human Resources Attn: Human Resources Manager P.O. Box F Allentown, PA 18105-1538 EOE M/F/D/V

Job Description DIOCESE OF ALLENTOWN Position Description Job Title: Bookkeeper FSLA: Non- Exempt Job Status: Full-time Reporting Functions: Reports to the Pastor Job Functions: Provides business and financial support to the school and parish operations; experience with A/R and A/P, and processing the bi-weekly payroll for the staff. Duties and Responsibilities: • Oversee, supervise and/or perform reconciliation of bank statements, accounts receivable, payment of all invoices and recording of all financial information into accounting system for parish and/or cemetery., • Record and file all billing and payment transactions; record all deposits., • Prepare and enter bi-weekly payroll; record all payroll information into accounting system. Prepare monthly Pension Contribution Report for the Diocese, forward with payment., • Ensure proper recording of all billing automatically withdrawn; maintain balance of all accounts; record all receipts and payments for parish and cemeteries., • Monthly reconciliation of all accounts including application of interest and dividends., • Prepare budget and financial reports for the parish, school, and/or cemetery and ensure they are presented to and signed by the Parish Finance Committee. Prepare the Diocesan Yearly Financial Report. Submit to the Pastor prior to being submitted to Diocesan Administration., • Make certain that the accounting system, bookkeeping and reporting process for the parish are correct; ensure that collection counting, deposits, accounting and contributions continue to remain balanced and that the processes continue to be followed., • Analyze expenditures and find ways to reduce parish expenses., • General secretarial duties including, but not limited to, answering phone calls and e-mails, filing, photocopying, sorting mail, typing letters, shredding, faxing and greeting visitors., • Oversee maintenance efforts for all parish repairs, estimates on repairs and necessary maintenance with the Maintenance worker and Buildings and Grounds Committee; obtain job requirements and estimates; monitor all work efforts; review "to do" list of repairs that includes status, estimates, work to be done and prioritization., • Obtain and monitor contracts for yearly services such as preventive maintenance, lawn care, snow removal, pest control, etc. for all parish locations when necessary., • Prepare leases for prospective tenants and tenant renewals, if applicable; work with the diocese to ensure policy and procedure compliance; serve as a contact for all leases fielding and addressing any complaints/issues., • Respond to all Pennsylvania state requests including unemployment compensation paperwork and the coordination of efforts with the Pennsylvania Catholic Conference., • Coordinate all city and diocesan fire/safety inspections for all parish locations; react to reports including necessary repairs in a timely fashion., • Coordinate Pennsylvania state boiler certification inspections for all parish locations., • Prepare and submit 1099 statements to the federal government and contractors for the parish: file all proper paperwork with the city for games of chance licensing and zoning requirements., • Ensure that all Will & Estate bequests are received; properly recorded and that the terms are carried out., • Oversee all ongoing fundraising efforts; keep track of monies earned through fundraising., • Coordinate all phone, cable, wireless and computer–related repairs, software upgrades and server maintenance with contracted computer technical support; assist with the design and updating of the parish website., • Field complaints, suggestions, and questions from parishioners regarding the business of the church., • Work with Diocese of Allentown to ensure procedures, reporting and policies are within Diocesan guidelines., • Report to the parish/school Advisory Council monthly on the status of all parish business; this includes major repairs, financial status and new business; report to the parish Finance Committee quarterly, more often if the need arises. Additional Conditions of Employment: Due to the nature and mission of the Catholic Church, all employees are bound to exhibit respect for the teachings and discipline of the Church in regard to matters of faith and morals. Educational Requirements: • Bachelor's Degree and/or equivalent of other degrees., • 3 years in administrative or accounting experience. Other Requirements: • Proficiency in Microsoft Office, Accounting software and data base management as well as other business and office equipment., • Must possess excellent organizational and communication skills., • Must exhibit a high degree of integrity, loyalty, dependability, and have a strong work ethic. Position continually requires demonstrated poise, tact and diplomacy., • Must possess a high level of interpersonal skills to handle sensitive confidential situations., • Must be able to work independently and proficiently., • Be present at key functions and special meetings beyond normal office hours. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Physical Demands: The employee is regularly required to stand, walk, sit, talk, and hear both in person and by telephone; frequent use of equipment that includes repetitive motions and computer eye fatigue. Occasionally required to reach and lift with hands and arms; stoop, kneel, crouch, or crawl, lift and/or move up to 10 pounds. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Working Conditions: Normal office environment. Parish working hours around Monday through Friday, 8:30 AM – 4:30 PM. This position is full-time. Interested applicants should submit a cover letter and resume via iSolvedHire or: OR Diocese of Allentown Attn: Human Resources Manager P.O. Box F Allentown, PA 18105 NO PHONE CALLS PLEASE. EOE M/F/V

This is a bookkeeping & administrative position for a manufacturing company, offering administrative support in the office (technically called an Office Manager). They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates. Coordina