Remote customer service jobs in Baltimore, MarylandCreate job alerts

Position Description Immediately hiring a Permanent Full Time Master Level Diesel Technician to support our Truck Fleet at Ryder in Baltimore, Maryland For More Info Call Call Misty or Text "Baltimore" to 904-869-3515 Hear it from a Ryder Technician Employee Here: • Hourly Pay: $36.00 per hour, • Certification Bonus of $100 for each New ASE Certification Obtained up to $700, • Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year, • Schedule: Monday–Friday Weekends OFF For More Info Call Call Misty or Text "Baltimore" to 904-869-3515 Apply Here with Ryder Today We have all the benefits other Shops do without the wait! • Annual Merit Pay Increases Every Year, • On the Job Paid Training, • Medical, Dental, Vision, 401 K etc. Start at 30 Days, • We love our Ryder babies and offer 12 weeks of PAID Maternity Leave, • Paid Time Off Starts Accruing at DAY ONE with 80 hours per year, • Additional Day Off for U.S. Military Veterans, • 401 K offers a company match, • HIGH VALUED Stock at 15 % Employee Discount, • PPE, UNIFORMS, AND BOOT ALLOWANCE PROVIDED, • Ryder Top Technician Recognition Programs rewards 12 Top Techs each year with Cash Prizes from $250 to $50,000! We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday Refer anyone and get rewarded with UNLIMITED bonuses up to $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more! EEO/AA/Female/Minority/Disabled/Veteran Requirements • High school diploma or equivalent preferred, • Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred, • Basic tools, required, • Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:, • Routine preventative maintenance, which should include oil changes, brake and tire work, • Diagnostics and repairs, including AC, electrical systems, • Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs, required, • Four (4) years or more Relevant work experience, preferred, • Valid Commercial Driver License (CDL) CLASS A,preferred, • Ability to perform all T3 tasks, • Must have demonstrated advanced analytical and repair skills in vehicle maintenance, • Effective interpersonal communication skills, • Must have basic computer skills: PC, Windows, mouse, etc., • Must be able to lift up to 50 pounds, • Must be available to work shift work/weekends and on call duty as required, • Prefer ASE Certification in PM, Brakes, A/C, electrical, Electronics or ASE Master Mechanic, • Required to operate shop computers and diagnostic test equipment proficiently, • Must have minimum tool requirement, • Must road test vehicles as necessary, • Demonstrated ability to coach/mentor/influence others, • This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:, • Must be able to obtain CDL within 6 months after hire, • Pass a Ryder Drug Test, • Pass a DOT physical, • Pass a Ryder road test Responsibilities • SBTIII trained within 180 days (SBT220), • Complete all OEM on-line diagnostic scan tool software courses as required by location fleet mix. (completed within 365days), • Complete Instructor led OEM courses as required to support location fleet mix., • Performs vehicle maintenance and repair duties including:, • Performs standard vehicle maintenance, • Performs preventive maintenance, • Performs complex repairs with minimal (if any) support., • Demonstrate the ability to access and use internal and external maintenance documents, • Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable., • Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns., • Performs facility maintenance duties, • Interacts with customers/drivers to properly determine nature of complaint once assigned a task., • Instructs and advises other technicians regarding maintenance repair procedures and diagnostics, • Coaches/Mentors other level technicians, • Advise shop management and other technicians on shop repairs, • Utilizes key functions of Shop Management System and electronic documentation available, • Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT) Posted Date 4 days ago (3/27/2026 8:29 AM) Requisition ID 2026-198568 Location (Posting Location) : State/Province MD Location (Posting Location) : City BALTIMORE Location (Posting Location) : Postal Code 21203 Category Technicians/Service Employees6 Employment Type Regular-Full time Travel Requirements 0-10% Position Code 1000068 Min Pay USD $36.00/Hr. Max Pay USD $36.00/Hr.

WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $127,800 to $142,000, varies based on experience, along with comprehensive benefits package that includes bonus, commission, and 401(k). LOCATION This is a hybrid position based in the Mid-Atlantic US. Up to 30% travel is required, to support projects concentrated in the Mid-Atlantic region. Candidates must reside in the territory to best support client site visits and other travel expectations. Additionally, occasional travel to the Baltimore, MD office, remote project sites and other Constellation offices will be required, for in-person meetings and collaboration, as requested by leadership. Our ideal candidate will reside in the Maryland / D.C. / Virginia area, in order to best accommodate regular travel needs. PRIMARY PURPOSE OF POSITION As Technical Sales Manager (TSM), you will lead project development and collaborate with customers to deliver energy solutions. You will use your expertise in building systems and project design to support sales for energy efficiency infrastructure projects. The Principal TSM identifies and develops Energy Conservation Measures and manages technical aspects from project conception to contract award. This customer-facing role balances technical oversight with client engagement to drive business objectives. PRIMARY DUTIES AND ACCOUNTABILITIES • Serve as the technical subject matter expert throughout the project development and sales cycle, focusing on building systems, mechanical and engineering design/performance, systems interactions, and utility rates/tariffs., • Expand project scopes by integrating Energy Efficiency, Sustainability, and Resiliency offerings beyond traditional measures., • Collaborate with the Business Development Manager and cross-functional teams to evaluate the technical and financial feasibility of project opportunities. Provide technical expertise and support during customer presentations led by the Business Development Manager., • Coordinate activities related to legal review of documentation and financing procurement., • Evaluate utility profiles and facility infrastructure to establish project direction, scope, and financial elements, including development of accurate financial pro formas and technical scopes of work., • Conduct initial facility and infrastructure assessments to identify Energy Conservation Measures (ECMs), infrastructure improvements, and corresponding energy, operational, and financial benefits., • Lead cross-functional teams through the development of all required project deliverables from initial qualification to contract award. Identify and align appropriate resources to define project scope, develop cost and savings models, and complete all related documentation. Negotiate scope and pricing with subcontractors to ensure alignment with project goals., • Work collaboratively with cross-functional teams to develop and manage project deliverables, budgets, and schedules, ensuring timely completion. Oversee resource allocation and associated expenditures. Throughout the sales cycle, coordinate efforts to secure all necessary project approvals., • Conduct quality control reviews of all project deliverables and supporting work products to ensure accuracy and completeness. MINIMUM QUALIFICATIONS • Bachelor's degree in Engineering and 8-years of project development or sales engineering experience developing facilities-based or building infrastructure projects or equivalent combination of education and relevant experience, • Demonstrated technical knowledge and understanding of building systems and technologies, and the interaction of building systems, • Experience performing cost savings analysis and leveraging customers' operational data to gauge value of potential project engagement opportunities, • Demonstrated technical writing skills combined with strong financial and business acumen, including the ability to develop project pro formas and detailed scope-of-work documentation, • Superior interpersonal and communication skills, including the ability to present complex solutions to both technical and non-technical audiences, • Proven ability to develop, cultivate, and leverage professional networks and business relationships, including engineering firms and contractors, • Experience managing project teams and internal peer groups, to meet project deliverable goals, • Ability to obtain all required security clearances, • Proficiency in speaking, reading, and writing English, • Experience developing energy efficiency projects under Energy Savings Performance Contract (ESPC), Energy as a Service (EaaS), Utility Energy Savings Contract, and/or GSA Schedule 84 Contract programs, • Experience with cost estimating and building modeling software, • RSMeans, eProject Bulider, Trane TRACE & Energy Star, • Professional Engineering (PE) registration, Certified Energy Manager (CEM) and/or LEED Accreditation, • Certified Energy Auditor (CEA), • Federal project experience is preferred for this position., • In depth knowledge of mechanical, electrical, and building automation controls systems., • TS/SCI or secret clearance is a plus.

Position Description Ryder is hiring an experiencedSenior Level Diesel Technicianin Baltimore, Maryland — offering weekly pay, excellent benefits, and a Technician career you can feel good about. Hear it from a Ryder Technician Employee Here: • Hourly Pay: $37.00 per hour, • Certification Bonus of $100 for each New ASE Certification Obtained up to $700, • Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year, • Schedule: Monday–Friday Weekends OFF Apply Here with Ryder Today Spots are filling fast — click apply now to secure your spot. All the benefits you expect — without the wait. • Medical, Dental, Vision after 30 days, • 80 hours PTO your first year, starting Day 1, • Yearly merit pay increases, • 401 (k) company match, • PPE, uniforms, and boot allowance, • Build your skills - paid training, • Safety‑first workplace & State-of-the-art equipment, • Top Tech Competition: Earn $250 – $50,000 per year, • U.S. military veterans - extra paid day off, • 15% company stock discount, • Up to $5,000 in Tech tuition repayment, • 12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure) We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday Refer anyone and get rewarded with UNLIMITED bonuses up $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more! EEO/AA/Female/Minority/Disabled/Veteran Requirements • High school diploma or equivalent preferred, • Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred, • Basic tools, required, • Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:, • Routine preventative maintenance, which should include oil changes, brake and tire work, • Diagnostics and repairs, including AC, electrical systems, • Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs, required, • Four (4) years or more Relevant work experience, preferred, • Valid Commercial Driver License (CDL) CLASS A,preferred, • Ability to perform all T3 tasks, • Must have demonstrated advanced analytical and repair skills in vehicle maintenance, • Effective interpersonal communication skills, • Must have basic computer skills: PC, Windows, mouse, etc., • Must be able to lift up to 50 pounds, • Must be available to work shift work/weekends and on call duty as required, • Prefer ASE Certification in PM, Brakes, A/C, electrical, Electronics or ASE Master Mechanic, • Required to operate shop computers and diagnostic test equipment proficiently, • Must have minimum tool requirement, • Must road test vehicles as necessary, • Demonstrated ability to coach/mentor/influence others, • This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:, • Must be able to obtain CDL within 6 months after hire, • Pass a Ryder Drug Test, • Pass a DOT physical, • Pass a Ryder road test Responsibilities • SBTIII trained within 180 days (SBT220), • Complete all OEM on-line diagnostic scan tool software courses as required by location fleet mix. (completed within 365days), • Complete Instructor led OEM courses as required to support location fleet mix., • Performs vehicle maintenance and repair duties including:, • Performs standard vehicle maintenance, • Performs preventive maintenance, • Performs complex repairs with minimal (if any) support., • Demonstrate the ability to access and use internal and external maintenance documents, • Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable., • Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns., • Performs facility maintenance duties, • Interacts with customers/drivers to properly determine nature of complaint once assigned a task., • Instructs and advises other technicians regarding maintenance repair procedures and diagnostics, • Coaches/Mentors other level technicians, • Advise shop management and other technicians on shop repairs, • Utilizes key functions of Shop Management System and electronic documentation available, • Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT) Posted Date 8 hours ago (4/3/2026 11:56 AM) Requisition ID 2026-199061 Location (Posting Location) : State/Province MD Location (Posting Location) : City BALTIMORE Location (Posting Location) : Postal Code 21203 Category Technicians/Service Employees6 Employment Type Regular-Full time Travel Requirements 0-10% Position Code 1000068 Min Pay USD $37.00/Hr. Max Pay USD $37.00/Hr.

We are currently on the lookout for an experienced Bus Driver to join our elite team in Baltimore, MD (Charm City Circulator). As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud to offer: CBA Position - • $27.00 per hour, • Vacation: up to 14 days per year Key Responsibilities: • Safety-Focused Operations: Execute flawless operations by meticulously following designated routes and schedules, while adhering to stringent safety protocols and traffic regulations., • Passenger Care: Exhibit exceptional care and assistance towards passengers, ensuring smooth boarding, comfortable rides, and timely disembarkation for all., • Vehicle Vigilance: Champion vehicle safety through comprehensive pre-trip and post-trip inspections, promptly reporting any maintenance issues, and maintaining the highest standards of cleanliness and safety equipment readiness., • Adherence to Protocols: Uphold company policies and procedures rigorously, encompassing seat belt enforcement, emergency response preparedness, and compliance with regulatory mandates., • 21 years or older, • Valid CDL Class A or B with passenger and airbrake endorsement, • Minimum 3 years of driving experience (personal or professional), • Excellent communication & customer service skills., • Must be able to work shifts or flexible work schedules as needed. The essential functions of this position require the ability to: • Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations., • Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces, • Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Drivers Job Type: Full Time Req ID: 7238 Pay Group: X58 Cost Center: 55381 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

The hours are completely flexible and no previous experience is necessary.

No customer service representative experience required. If needed, try out products or services ahead of your session. Earn up to $750 a week in your free time by providing feedback on everyday products and services.

Project Manager Baltimore, MD | Hybrid Remote 12-Month Contract $/hr. DOE The Corporate & Commercial Platforms team at one of our largest energy clients is seeking a Project Manager to support multiple initiatives focused on customer-facing applications and ServiceNow platform improvements. This role will manage 3-4 concurrent projects and play a key role in coordinating stakeholders, supporting execution, and ensuring project milestones are met across both Agile and Waterfall initiatives. The ideal candidate is organized, proactive, and comfortable working across multiple stakeholder groups, including internal teams and external partners. This individual will support project governance, meeting coordination, risk tracking, reporting, and light analysis while helping drive progress across several technology initiatives including ServiceNow platform enhancements, service portal consolidation, and application upgrades. This role is ideal for someone who enjoys wearing multiple hats and supporting both project management and business analysis activities within a dynamic technology environment. Basic Qualifications: • Bachelor’s degree in a related field (Business, Information Systems, or similar)., • 3–7 years of experience in project management, project coordination, or business analysis., • Experience managing multiple concurrent technology projects., • Familiarity with ServiceNow environments or enterprise application platforms., • Experience with Microsoft Project, Excel, and PowerPoint for project tracking and reporting., • Strong organizational and stakeholder management skills., • Ability to coordinate UAT activities, risk tracking, and status reporting., • Experience working with external vendors or consulting partners., • Strong communication skills and ability to engage across multiple stakeholder groups., • Awareness of Agile and Waterfall delivery methodologies., • ITIL familiarity is a plus., • PMP certification not required. Responsibilities: • Manage and coordinate 3–4 concurrent projects supporting customer-facing platforms and internal service tools., • Support initiatives to reduce customizations within the ServiceNow platform and improve platform standardization., • Assist with consolidation of HR and IT service portals within ServiceNow following pilot implementation., • Coordinate project meetings, stakeholder communications, and status reporting., • Track project risks, issues, timelines, and stakeholder updates to ensure alignment and visibility., • Coordinate User Acceptance Testing (UAT) and support project milestone delivery., • Work with external consulting partners and vendors to ensure deliverables and escalations are managed effectively., • Support an upcoming upgrade to the OpenText LoadRunner performance testing platform., • Maintain project tracking and reporting within ServiceNow and Microsoft Project., • Provide light data analysis and reporting using Excel, PowerBI, and PowerPoint., • Assist leadership with stakeholder alignment and program preparation activities for future strategic initiatives. What’s in it for you? A welcoming, team environment where you will be provided an opportunity to work with a Fortune 200 company in Baltimore, MD. Eight Eleven Group offers full medical, dental and vision benefits, PTO and 401K match. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

About the job CLASSIFICATION/GRADE Deputy I, Grade 12 / Deputy II, Grade 13 Annual Salary $60,806 - $68,539 ABOUT THE POSITION The Baltimore County Register of Wills is a small independent (non-SPMS) Maryland state agency in the judicial branch of government. Our agency oversees the administrative probate process protecting all interested parties and the State of Maryland. This position will perform a progressive level of advanced procedural and administrative work, supporting the operations of the Records department. Our employees are our strongest asset, and we do everything possible to ensure a supportive, collaborative, and fulfilling environment. We provide outstanding benefits, work/life balance, positive culture, growth opportunities, and meaningful work! More information about our agency can be found at: POSITION DUTIES The selected candidate must exercise independent judgement for a variety of circumstances. This position is primarily responsible for providing proficient customer service to the public in-person and over the telephone; completing notices to interested persons and certificates of service; and accurately examining documentation for proper verification and paper reduction initiatives. They may assist with other records tasks assigned by the Supervisor, including but not limited to, preparing mail and postage, handling microfiche tasks, preparing folders for court or new estates, and following procedure, policy, guidelines, and statue without rendering legal advice. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years (Deputy I), or Three years (Deputy II) of progressively responsible clerical and/or administrative experience. Note: Possession of an associate degree or 60 credit hours in a related field may be substituted for the required experience at the rate of 30 credits for one year of experience. Required or preferred qualifications Records management work experience is required. Prior work experience with data entry is required. Ability to interpret and apply laws, rules, legal authority, policies, and procedures is required. Excellent customer service experience, oral and written communication skills. Proficient computer literacy skills with MS Office Suite, logs/databases, and records management are required. Ability to work efficiently, accurately, and with attention to detail under time constraints. Ability to work with emotionally distressed persons SPECIAL REQUIREMENTS: 1. This position is “at-will” and serves at the pleasure of the Register of Wills for Baltimore County., 2. Telecommuting or remote work is not available for this position., 3. Working hours are determined by the supervisor and aligned with operational hours open to the public. BENEFITS Although some programs may vary, most of the MD State’s Employee Benefits apply to the Register’s office. FURTHER INSTRUCTIONS The preferred method of submission is a resume reflecting documented and required experience sent by LinkedIn submission. Alternatively, it may be sent by email to Courtney Rizzo at: Further questions or requests for appropriate accommodations for individuals with disabilities are available upon advance request and should be sent to the contact email address listed above. All applicants who meet the minimum education and/or qualifications for this position are encouraged to apply. All information concerning your qualifications must be submitted by the closing date. We will not consider any information submitted after this date. Candidates chosen for interviews will receive further instruction. As an equal opportunity employer, we are committed to recruiting, retaining, and promoting employees who are reflective of the State’s values and diversity.

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector. At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you. Basic Requirements: • Ability to obtain a U.S. Federal Position of Trust clearance designation., • Must reside in and be able to perform work in the United States., • Must have lived in the United States for 3 of the last 5 years., • One or more years of proven experience in an IT service desk or customer service environment. Additional Bonus Qualifications: • Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services)., • Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes., • Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours., • Thrive in a collaborative environment and maintain a positive, professional demeanor., • Excellent verbal and written communication skills., • Previous experience working on a Federal Service Desk project., • ServiceNow knowledge or experience is a big plus., • Experience with cloud-based Call Center Software, specifically CXone., • Knowledge and/or experience of Agile methodologies in a Service Desk environment., • Experience with utilizing Atlassian tools like JIRA and Confluence. Responsibilities: • Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk., • Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods., • Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution., • Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed., • Track incoming support requests from customers using a CMS‐approved tool (ServiceNow)., • Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality., • Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes., • Support the development, management and use of customer support scripts., • Assist with the preparation or maintenance of standard operating procedures and protocols. Public Trust Clearance: Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. Work Location: Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles. Why Tria? What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success. As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow EEO Statement: Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at

Posting Type Remote/Hybrid Job Overview As a Product Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The Support Manager should have intimate knowledge of all Product Support processes and procedures. You will be tasked with developing strategies, managing team operations, and collaborating with other departments. The Support Manager will monitor team ticket queues, ensuring timely assignment and resolution, balancing workloads, and managing staffing adjustments due to PTO and training. The Support Manager should be organized, detail-oriented, and focused on meeting department goals and metrics. You will also inform your Manager of personnel, performance, client perception, and project status issues and work closely with Global teams to ensure consistent, high-quality service. The Support Manager is responsible for the professional development of their reports. Job Description and Requirements Role Responsibilities: * Overseeteamresponse to customer incidents and requestson a daily basis, ensuring tickets are managed and processed in alignment with established policies and procedures. * Monitor and report on support performance, ensuringtimelyupdates to tickets and that service levelobjectivesare met. * Collaborate with cross-functional teams, including Product and Engineering, to address technical issues and improve the product based on customer feedback. * Proactivelymonitorstaff availabilityto ensure service levels are metas they provide complex responsive support to clients during normal business hours when scheduled for early and late shifts and asidentifiedfor on-call or as requested by management; early/late shifts. Minimal On-call shifts arerequired. * Manage and develop the support team, coaching team members to expand their technical skill sets and ensure alignment with department goals. * Provide direction and apply company policiesto broader team(s) or sub-department, ensuring adherence to procedures and standards. * Track team progress on daily tasks and projects, ensuringtimelycompletion with attention to quality and customer satisfaction. * Act as a point of contact for complex, escalated support issues, offering guidance and resolution to both internal teams and customers. Preferred Qualifications: * Experiencemanaging technical support teamsand collaborating with Productand Engineering departments to resolve product issues. * Strong technical background, with a deep understanding of SaaS products and technical troubleshooting. * Experience working with support tools(e.g.,Salesforce, Jira) and managing ticket queues in a high-volume environment. * Experience in coaching and mentoring teams, with a focus on developing both technical and product knowledge. * Client-focusedwith the ability to understand and meet customer expectations. * Excellent communication skills, both written and verbal. * Experience with Relativity is a plus, but not necessary. * eDiscovery knowledge and industry experiencearea plus, but not necessary. * Experience with ITIL standardsand best practices is a plus. Minimum Qualifications: *At least three years of experienceleading or managing a team or department in a technical support environment. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $93,000 and $140,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Budget Management, Coaching, Communication, Customer Service, Customer-Support, Mentorship, Stakeholder Management, Team Leadership, Technical Support, Training and Development

Posting Type Remote/Hybrid Job Overview The Workforce Management Analyst supports effective staffing, scheduling, and capacity decisions across the Relativity Success organization. This role translates forecasted demand, operational insights, and qualitative business inputs into optimized schedules, staffing recommendations, and workforce performance insights that support service level and customer experience goals. As part of the Success Operations team, the analyst partners with Product Support and other Success sub-departments, collaborating with global peers and operational leaders to monitor performance, manage coverage, and improve workforce practices. The role emphasizes strong analytical execution, cross-functional collaboration, and readiness to adopt new tools and AI-enabled capabilities as workforce management evolves. This role requires coverage during U.S. dayside delayed hours to support global operations, including APAC, approximately 11:00 AM - 7:00 PM CST. Exact hours are variable. Job Description and Requirements Responsibilities * Interpret forecasting plans to provide capacity planning and interval staffing requirements to meet forecasted volume and achieve expected service level goals, leveraging WFM software * Build,maintain, andoptimizeglobal schedules, including coverage models, shift structures, and intraday adjustments, to ensure alignment with forecasted volumes and business priorities. * Partner with global Workforce Management peers toidentifyopportunities for workforce optimization, process improvement, and consistent best practices across regions and teams. * Support andmaintainworkforce management and telephony systems (e.g., Calabrio, Vonage), ensuring data accuracy, configuration integrity, and reliable outputs for planning and reporting. * Analyze and deliver recurring workforce and performance reporting toidentifytrends, risks, and improvement opportunities, translating data into clear, actionable insights that support operational and leadership decision-making. * Own analytical inputs for capacity planning bymaintainingstaffing and capacity models that incorporate quantitative data (e.g., volume, productivity, shrinkage) and qualitative drivers such as onboarding demand, proactive account engagement,andproduct or process changes. * Conduct scenarioanalysis to assess capacity risks, staffing tradeoffs, and operational impacts, and present clear, data-driven recommendations to leadership. * Contribute to the evaluation, adoption, and enablement of workforce tools, features, and enhancements, including automation and AI-assisted capabilities, through analysis, testing, documentation, and training support. * Collaborate cross-functionally with Success leadership, operations, and analytics partners to support workforce-related initiatives and ensure alignment with broader organizational goals. * Perform other duties as assigned to support evolving business and operational needs. Minimum Qualifications * 3years of experience in Workforce Management, operations analytics,or a relatedanalytical role supporting service or operations teams. * Strong analytical skills withdemonstratedability to interpret data,identifytrends, and translate findings into actionable recommendations. * Advancedproficiencyin Microsoft Excel, including complex formulas, data manipulation, and analysis. * Experience working with workforce management, telephony, or operational systems; familiarity with tools such as Calabrio preferred. * Ability to manage multiple priorities in a fast-paced, operational environment and maketimely, data-informed decisions. * Strong written and verbal communication skills, with the ability to clearly explain analysis and recommendations to diverse stakeholders. * Familiarity with CRM platforms (e.g.,Salesforce) and integrating operational data across systems. * Ability to workduring U.S. dayside delayed hours (~11:00 AM-7:00 PM CST) to support global operations, including APAC. Preferred Qualifications * Experience supporting workforce planning, scheduling, or performance analysis in a SaaS, technology, or subscription-based business. * Exposure tocapacity planning, staffing analysis, or forecasting concepts, including consideration of productivity, shrinkage, anddemanddrivers. * Demonstrated curiosity and initiative in learning and applying new analytical tools, automation, and AI-enabled capabilities to improve workforce planning and operational insights. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $70,000 and $104,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Business Intelligence (BI), CRM Administration, Data Analysis, Data Visualization, Forecasting, Marketing Operations, Performance Metrics, Revenue Recognition, Salesforce (Software), Sales Operations

Placement Type: Temporary Salary: $78.71-88 Hourly Start Date: Apr 6, 2026 Aquent is partnering with a prominent financial institution that is dedicated to innovation and delivering exceptional service to its customers. We are seeking a dynamic and experienced leader to spearhead the management and strategic implementation of critical application and data services. In this pivotal role, you will directly impact the organization's technological landscape, ensuring the seamless operation and continuous evolution of systems that are fundamental to both customer experience and business operations. You will empower teams, drive automation, and champion data-driven improvements, playing a crucial part in shaping the future of financial technology within a forward-thinking environment. This is a seven-month temporary assignment with the potential to convert to a salaried role if the candidate is a good fit This is a remote role. Candidates must reside in one of the following states: Remote: must live in AL, DC, DE, FL, GA, IL, IN, KS., KY, LA, MI, MD, MN,. MO, NC, NE, NJ, OH, PA, SC, TX, VA, or WV What You'll Do: • Oversee commercial loan servicing applications., • Manage application changes, upgrades, integrations, and conversions., • Maintain deep expertise in assigned applications., • Lead and develop a highperforming team (BSAs, System Analysts, etc.)., • Plan and monitor technical resources and project delivery., • Ensure timely delivery of enhancements and projects., • Partner with Operations and business lines on process optimization., • Manage BAU production support and vendor relationships., • Define, track, and improve SLAs and KPIs using data analysis., • Act as a subject matter expert for process improvements., • Communicate system/process changes clearly to stakeholders., • Prepare reports and recommendations for continuous improvement. Required Skills & Experience: • Strong background with core banking applications., • 8+ years leading banking application teams., • Bachelor's degree in a businessrelated field (required). Master's degree preferred., • Lean Six Sigma Greenbelt certification or proven knowledge of statistics and data analysis., • A deep subjectmatter expert in Commercial Loan Servicing, with strong hands-on experience supporting and maintaining commercial loan servicing platforms-especially the CLS/ACBS platform, • Hands-on support experience with major commercial loan servicing systems, including, AFS (Automated Financial Systems), CLS / ACBS, Aspire, Stucky, or DataScan, • Proven ability to manage programs of critical importance. Preferred Skills: • A graduate degree in a business-related discipline. About Aquent Talent Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #LI-GC1

Description Leidos is hiring an energetic, motivated, innovative individual to be a part of our team supporting Center for Medicare and Medicaid Services (CMS) in Baltimore, MD. The Cloud Engineer works closely with the Program team to manage, maintain, modernize and optimize application’s performance, durability, and cost to best support CMS and the general public. You will deliver solutions that ultimately ensure that the functions of Medicare, Medicaid, and Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs. With a “no downtime, zero outages” vision and mantra, we support a range of hybrid and multi cloud based application needs, ranging from managed services to self-service, all of which are based on our customer’s required level of support. As a Senior Cloud Engineer you will be required to be advise on and develop solutions in multiple cloud environments, including MS-Azure, GCP, AWS, and OCI, that are highly innovative and achieved through research and integration of industry best practices. You will influence development of solutions that impact strategic project/program goals and business results while also leading work of other technical staff. You will resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation. You will interact daily with various technical resources across different vendors which are fulfilling technical requirements for the customer. Your goal will be to work with all stakeholders to help Leidos ensure delivery of high-quality, robust, and scalable solutions with minimal business impact. Lastly and most importantly, you will represent our program when meeting with the Application Development Organizations (ADO) and identify opportunities to provide support as well as modernization and innovation opportunities for their application. The current work environment is remote leveraging various tools such as Slack, Microsoft Teams, and Zoom. Primary Responsibilities • Build and maintain products and native cloud services focused on application development lifecycle automation across multiple cloud environments including AWS, Azure, GCP, and OCI. Apply best practices and best of breed services within and across multiple CSPs to provide parity and cohesive integration within the customer’s hybrid cloud enterprise., • Work with the cloud, security, testing, and application teams to build orchestration pipelines, • Build, support, and maintain CI/CD pipelines that conduct multiple deployments a day, • Contribute to a culture of continuous improvement by establishing and participating in feedback loops, • Meet with applications on a regular cadence to provide support and identify opportunities for optimization, • Serve as a main point of contact for all technical needs and become the subject matter expert of the applications the team manages., • Become a subject matter expert with CMS Hybrid Cloud and CMS Enterprise Shared Service offerings, • Develop strong relationships and partnerships with the other CMS Hybrid Cloud Product Teams, • Continuously refresh infrastructure components such as EC2 instances, Cloud Formation Stacks, Kubernetes clusters, containers, etc., • Promote strong quality control practices for all managed services as well as maintain robust documentation, • Work independently to resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning, and interpretation Basic Qualifications • Works independently under “minimal supervision." Bachelor’s degree or equivalent and twelve (12) years of general experience. Six (6) years of general experience is equivalent to a Bachelor’s degree. With a Master’s degree, ten (10) years of general experience ., • Knowledge of cloud-based security tools, best practices and policies including demonstrated experience protecting all layers of the application stack., • Knowledge of the Software Delivery Life Cycle (SDLC)., • Experience in cloud technologies, cloud services, IaC, cloud storage, cloud networking and cloud security., • Package Management tools: rpm, pip, dnf, yum, • Experience with container build and orchestration: Kubernetes, EKS, ECS, AKS, Docker, • Operatizing System Setup and Best practices: RHEL, AL2, AL23, Windows, • Build Tools: Jenkins, GitHub, • Experience with CI/CD Tools: Sonarqube, Snyk, JFrog, • Dependency Management tools: Maven., • Configuration Management tools: Ansible, Terraform, Git., • Experience with Cloud IaaS, PaaS, and SaaS offerings., • Experience working with FISMA compliant systems, • Certified in AWS, GCP, and Azure technologies and experienced in best practice design and delivery of native cloud services, • Experience with AWS CloudWatch services, Azure’s Application Insights, Monitor, Log Analytics, and Monitor Metrics, and GCP’s Cloud Operations suite, • Experience with AWS/Azure/GCP CLI, shell languages (e.g., Bash, PowerShell), and formal programming languages (e.g., Python, Golang, Rust)., • Experience with containers (Docker, ECS, EKS, AKS, ACI/ACA), serverless (Lambda), and Virtual Machine (VMware/Hyper-V, KVM) architectures., • Experience bootstrapping and automating the build of complete environments., • Efficient communication, zero handoff mentality, accountability and integrity as core., • Excellent writing and verbal communication skills., • Ability to manage conflict effectively., • Ability to adapt and be productive in a fast-paced dynamic environment., • Excellent communication and collaboration skills supporting multiple stakeholders and business operations., • Self-starter, self-managed, and a team player., • US Citizenship is required. Required Clearance • Ability to obtain a Public Trust clearance, • All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior to be considered. Preferred Qualifications • Current Multiple Cloud Certification (e.g., AWS CSA-Professional/CDE-Professional, Azure ASA Expert/DevOps Engineer Expert, and GCP PCA/PCDE) and demonstrable experience with each., • Proven ability to work with challenging customers., • Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence)., • Security Skills—Knowledge of information assurance compliance and information security basics within CMS. Attributes of a Successful Candidate • Strategic thinker with a balance of technical depth and business acumen., • Collaborative leader capable of driving consensus across diverse stakeholder groups., • Skilled at navigating complex, regulated environments with an emphasis on compliance and security. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

The Account Executive is the ultimate brand ambassador for Green Thumb's brands andis responsible formining salesopportunities, building and setting up new relationships with our customers dispensaries, andpromoting our products to ultimately generate sales and increase Green Thumb's market share in Maryland. You are passionate about this growing industry and want to educate and engage our customers in meaningful ways to increaseour brand awareness. Through maximizing sales, effective planning, and order-writing, as well as supporting and completingincidental activities such as merchandising, shelving, and pricing, the Account Executive acts as a sales expert to all thedispensary locations. You are the perfect fit for this role if youpossessa go-gettermentality, are tenacious, a problem solverwith a yearning desire to succeed. This position is based in Maryland. A valid driver's license and reliable transportation is required with the ability to travel 100% within your designated territory in Maryland. • Strategize, set, and achieve (even exceed) sales goals as directed by Green Thumb leadership through the sales andmerchandising objectives, • Possess a strong knowledge of cannabis, Green Thumb's brands, and product lines, along with other products in themarket (Maryland), • Educate, engage, and train all customers on our Green Thumb brands and product lines and sell through a product mixor portfolio of goods customized for the retail location and theircustomer, • Maintain an awareness of market behavior, knowledge of all aspects of the industry and sales trends, the competition,and ability to communicate and drive a successful sales model that responds accordingly, • Understand the customer buying process and how it relates to the sales process, product knowledge, and training, • Develop pipelines, targets, and innovative strategies to increase opportunities and sales in the market, • Build andmaintainpositive relationships with customers (dispensaries) and business partners to effectively evaluate,set, and exceed their need, • Proactively builds touchpoints and a weekly schedule to keep the market sales on track to hit any sales quotas and goals, • Knowledge of CRM systems, able to collect and share informationregardingyour clients and track all activity, orders,etc., as it pertains to each customer/retailer, • Set proper and suggestive prices tomaintainsales volume, product mix, • Follow all sales protocols and SOPs as they relate to specific state regulations, for example, cash handling, orderfulfillment, • Attend trade shows and other industry events to stay up with market trends and promote company products, • Set efficient delivery and order fulfillment deadlinesand manage expectations with the internal team, as well as thecustomers, • 2+ years sales experience in an outside B2B environment, to retailerspreferred;or experience in the cannabis industry., • Highly motivated, extremely positive attitude, self-starter with a solid work ethic,very organized, and an effective closer, • Excellent communicator, great customer service skills, and able to influence others, • Strong problem-solving skills, able to think fast and create sales opportunities, • A team player with the ability to work effectively with customers, wholesale customers, and other members of the team, • Bachelor's Degreepreferred, • Must passany and allrequired background checks, • Must be and remain compliant with all legal or company regulations for working in the industry, • Must possess valid driver's license, • Must be a minimum of 21 years of age, • Must be approved by state badging agency to work in cannabis industry @LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$60,000—$80,000 USD

Oceaneering Technologies (OTECH) develops, manufactures, and operates customized marine systems, shipboard equipment, subsea vehicles, and engineered solutions for commercial and U.S. military vessels. Oceaneering Aerospace and Defense Technologies (AdTech) delivers solutions that enable humans to work safely and effectively in harsh environments - from underwater to the outer reaches of space. Our innovative solutions support the development and application of practical, cost-effective systems that meet our customers' challenges - from routine to extreme. Our experience and expertise across multiple industries uniquely positions us as a leader in the government, space, and maritime services markets. Our products and services meet the rigorous demands of the complex environments in which they operate, delivering results without compromising safety or reliability. Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. The Senior Subcontracts Administrator is responsible for all aspects of Subcontracts Administration to include: supporting pre-proposal, proposal, execution and close out activities. The SCA will support evaluating Subcontractor Request for Proposals, negotiating Subcontracts, identifying potential business risks, execution subcontract modifications and supporting negotiating Terms and Conditions. Responsible for Subcontract functions to include: • Subcontract Administration., • Perform Buyer Duties & Responsibilities as required., • Procurement and Supply Chain Continuous Improvement., • Procurement System Internal Auditing and support resolution for FAR/DFAR compliance., • Support audits related to subcontract activity to include CPSR., • Create and maintain Government compliant Procurement files, conduct Price Analysis and the expertise to perform a Cost Analysis. Subcontract Administration: • "Cradle to grave" (proposal to close out) subcontract management experience., • Administers subcontracts, including the bidding process, negotiation and execution of subcontracts, compliance enforcement, change management, subcontractor performance management, and subcontract closeouts. Issue subcontracts as directed, modifications and notices to Subcontractors., • Understand organization and sections of the subcontract document, including the line-item pricing, line-item descriptions, packing and marking requirements, inspection and acceptance requirements, delivery and performance requirements, subcontract administrative data, program and / or project specific terms and conditions, customer and / or regulatory agency regulations-based terms and conditions., • Understand Statements of Work, Specifications, Data Item Descriptions, Data Requirements, Classified Information Security Specifications and Customer Furnished Information, Equipment and Property. Understand and be able to perform Subcontract Cost and Pricing Data Analysis., • Experience with development articles and prototypes, prime mission equipment, spares, support equipment and site support., • Experience as responsible lead person on major program critical subcontractors., • Experience in a complex manufacturing environment., • Experience in a large hardware / software systems integration environment. Experience in large major cost-plus subcontracts., • Develops strategies for negotiating and ensuring conformance to subcontracts., • Support multi-function teams and provide program management oversight of the subcontractor. Support subcontractor search and selection teams. Experience in searching, identifying and selecting new subcontractors., • Works closely with Proposal / Project Managers and Contracts staff on developing RFPs with appropriate Terms and Conditions and required flow down FAR/DFAR clauses for subcontracted work and negotiating and finalizing Subcontract Agreements with subcontractors. Procurement and Supply Chain Continuous Improvement: • Responsible for providing complete, turn-key acquisition of materials and services compliant with Government standards and requirements and established ADTECH QMS Procedures., • Have a thorough understanding of all FAR/DFAR/NFAR clauses as related to procurement practices and guidelines (RFQ, Price/Cost Analysis, Sole Source, DPAS, Debarment, etc.), • Assists in identifying primary and alternate sources for critical items needed and encourages suppliers to remain competitive to achieve best value (quality, lead time, parts and service)., • Ensures SCM organization partners with Quality organization to qualify suppliers and to monitor their performance using an established Supplier Corrective Action process (SCAR)., • Prepares and issues POs for subcontracted items or labor and serves as backup procurement specialist in purchasing specialized parts/materials to support production and sales. Government Requirements • Assures all Government contract/subcontract requirements are met: o Supports maintenance of CPSR (Contract Purchasing System Review) certification by implementing policies, procedures, and work instructions for executing and controlling purchase orders and subcontracts to subcontractors. o Develops strong understanding of all government contracts/subcontracts and evaluates for executing correct FAR flow-downs and ensuring FAR/DFAR/NFAR compliance. • Additional duties as assigned. REQUIRED • BA/BS with 10+ years Government Subcontracts / Procurement experience or equivalent experience. CFCM certification strongly preferred., • 5+ years FAR/DFAR experience including purchasing of GFE items and FAR Flow-Down Clause and CPSR (Contract Purchasing System Review) experience., • Knowledge of ITAR, EAR, BAA and CUI regulations., • Working knowledge of ERP Purchasing system - CostPoint experience highly desirable., • Demonstrated leadership skills. Highly motivated and ability to work independently., • Highly organized and process driven., • Excellent attention to detail., • Ability to communicate effectively and work well in a team-based environment. This position is Hybrid - Remote and will require commuting to a designated office. Hybrid work schedules are determined by the hiring manager based on business need. PAY, BENEFITS AND WORK SCHEDULE: We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program. Annualized pay rate for this position is $136,880 to $171,100. All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity,national origin, veteran status,disability, genetic information, or other non-merit factors. Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.

The Retail Talent Acquisition Specialist serves as a business partner by supporting hourly recruitment and hiring efforts for our stores Paint Stores Group (PSG) Division for the Eastern Division. This position will execute hourly recruitment strategy to meet business and hiring needs, provide full life cycle recruitment and sourcing support to ensure a best-in-class candidate experience. This role is not remote or hybrid. The selected candidate will report to one of our EAD Field Offices within the territory that the role supports located in Boston, MA; Baltimore, MD; Delmar, DE; or Richmond, VA. The Talent Acquisition Specialist will manage a high-volume requisition load, primarily consisting of repeatable and fully templated, non-exempt, individual contributor positions. 1. Full Cycle Recruitment • Create and post job requisitions on time and compliantly., • Screen candidates to evaluate if candidates meet criteria of role., • Schedule interviews - coordinate with candidates and hiring managers to schedule interviews., • Negotiate job offers and compensation packages with candidates., • Support the background check and pre-hire process when needed. 2. Candidate Attraction • Identify new and creative opportunities for attracting candidates., • Use various sourcing channels and networks to source and attract candidates., • Adhere to established brand guidelines., • Plan and execute events and outreach efforts. 3. Business Connectivity + Relationship Management • Partner with HR, hiring managers, and other business partners to determine staffing needs., • Keep candidates and business partners informed - communicate necessary updates early and often., • Provide recruitment training, resources, and best practices to partners as needed. 4. Advancing Talent Acquisition Objectives + Goals • Own the data - use systems and tools appropriately to build trust and accuracy in Talent Acquisition reporting., • Track staffing information and updates., • Understand and regularly share Talent Acquisition metrics with business partners., • Work with peers and colleagues to ensure process standards and best practices are leveraged in all parts of the recruitment process., • Identify and share process improvement ideas to ensure an efficient and positive recruitment process experience. Administrative and planning skills with demonstrated ability to establish priorities, multi-task, and follow-up with a sense of urgency to meet deadlines. Preferred Qualifications • Bachelor's Degree in Human Resource Management, Business Administration, Psychology, Communications, or Sociology., • Experience supporting recruitment or HR processes., • Experience in customer service., • Knowledge of the Sherwin-Williams organization., • Knowledge of Recruitment marketing and branding best practices., • Knowledge and understanding of local and relevant legislation impacting recruitment and hiring practices, • Experience using Oracle Recruiting Cloud for applicant tracking., • Experience using Tableau for data analysis and review.

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Customer Service / Remote] - Anywhere in U.DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by

< We are seeking an Office Assistant who will provide general clerical and administrative support to the assigned office or department. Specific Duties & Responsibilities • Maintain calendar and schedule appointments and meetings., • Complete various requests for office supplies and equipment., • Assist with preparation of correspondence, manuscripts, and grant proposals., • Type, format, edit, and proof materials and communications., • Support the coordination and execution of special events., • Make routine travel and hotel accommodations., • Organize and maintain paper and electronic files., • Perform data entry., • Open, sort and screen mail., • Support and organize various office activities and/or priorities., • Collect documents and scan physical documents into digital formats., • Resolve inquiries and advise on university procedures as needed., • Greet and assist visitors and customers., • Answer telephone, screen and assist callers, and relay messages., • Other duties as assigned. Minimum Qualifications • High school diploma or graduation equivalent., • Six months of related experience., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Technical Qualifications & Specialized Certifications • Some experience with Microsoft Office programs including Outlook, Word, Excel and PowerPoint. Technical Skills & Expected Level of Proficiency • Calendar Management - Developing, • Customer Service - Developing, • Data Entry - Developing, • Electronic Office Tools - Developing, • Event Coordination - Developing, • Office Procedures - Developing, • Oral and Written Communications - Developing, • Record Keeping - Developing The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Office Assistant Job Posting Title (Working Title):Office Assistant (Admissions Office) Role/Level/Range: ATO 37.5/02/OC Starting Salary Range: $15.70 - $25.25 HRLY ($16,000 targeted; Commensurate w/exp.) Employee group: Casual / On Call Schedule: Monday - Friday (Up to 15 hours per week) FLSA Status:Non-Exempt Location: Remote in Baltimore, MD Department name: Admissions Office of Personnel area: School of Nursing

Job Description Build your career at Ram Supply as a Client Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets. This is a full-time position located at our Baltimore City location. This is not a remote or hybrid role. Our hours of operation are 9:30 am until 6:30 pm Monday through Friday. Occasional weekend work may be needed. You will also assist a client service team with many responsibilities. This position is for you if you’re a customer-oriented candidate with a ‘can do’ attitude. Our ideal candidate is driven to achieve goals and maintain a great customer experience, and is bi-lingual in Spanish The ideal candidate will have 3-5 years of experience in an office environment, experience in a restaurant or janitorial space, or relevant experience handling 20+ business-to-business accounts per week. Candidates must excel at collaboration, teamwork, and self-starting. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and an understanding of the sales process are necessary. Future growth opportunities include transitioning to our sales team. Responsibilities include, but are not limited to: • Manage accounts receivable and the billing process, • Assists clients in placing text, phone, email, and online orders, • Assisting the office team with quotes, returns, pricing, and onboarding new clients, • Backs up members of the internal office team for vacations and sickness, • Answering telephone calls and emails from customers and clients, and directing them to the relevant staff, • Assists Account Managers with their respective clients, • Creation and implementation of internal procedures to assist the office team in operating more effectively and efficiently Salary: $22.00-$25.00 per hour, depending on relevant experience, and 50% company-paid health insurance following 60 days of employment. Qualifications: • Proven work experience in an office environment, • Account Management experience with expertise in handling 20 or more accounts weekly, • Excellent communication skills with a customer service attitude, • Strong analytical and organizational skills, • High School Degree required. College coursework or an associate degree preferred, which may be substituted with 2-4 years of experience in customer service, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong focus on the quality of work and the ability to self-check work for accuracy, • Adhere to deadlines all the while maintaining a high standard of professionalism and character, • Restaurant Management or restaurant experience, • Business-to-business sales experience, • Prior use of a CRM (Salesforce, HubSpot, or Sage)

Job Description Position Overview: The Client Services Coordinator I serves as the direct contact for clients and referral partners to enroll, recertify and discharge Maryland residents in Moveable Feast services. The Coordinator schedules medical transportation appointments for clients in Baltimore City who are eligible for transportation services. The Coordinator works closely with drivers & volunteers to ensure timely and satisfactory delivery of all home-delivered meals. The Coordinator provides ongoing information to clients so that they have the most up-to-date and accessible information about their services. ESSENTIAL DUTIES & RESPONSIBILITIES • Determines eligibility and conducts initial intake to enroll new clients in home delivered meals and medical transportation services., • Provides new clients with an orientation to services., • Responds to client inquiries and questions and resolves issues to ensure continued quality service for all clients. Provides daily communication with clients and delivery drivers regarding scheduling and delivery of services., • Communicates regularly with referral partners and case workers regarding client eligibility and documentation., • Tracks recertification requirements and identifies clients in need of recertification and conducts., • Manages client discharge from services at end of service term., • Confirms medical transportation scheduling with case managers & clients., • Communicates regularly with referral partners and case workers regarding client eligibility, • Provides excellent customer service to all Moveable Feast stakeholders, including clients, referral sources, volunteers and community members to resolve issues and increase access to services for clients who meet eligibility., • Maintains accurate written and database case notes and documentation of clients receiving agency services., • Maintains accurate and up to date client and service provision data (including route information, service jurisdictions, services provided, and service funding sources)., • Prepares reports regarding client services including data entry into CAREWare, Client Track, and collection of client outcomes data., • High school diploma or equivalent required., • At least 2 years of experience working or volunteering in a nonprofit organization, healthcare or human services field preferably in dealing with client/patient customer services. comparable knowledge, skill, and abilities have been attained. KNOWLEDGE, SKILLS, & ABILITIES • Commitment to the mission and values of Moveable Feast., • Willing to be part of a strong organizational culture centered in racial equity, diversity and inclusion., • Excellent written and verbal communication skills with attention to detail., • Excellent customer service skills., • Adheres to high ethical standards of integrity and discretion in working with confidential information., • Must possess strong time management and organizational skills with ability to prioritize tasks effectively. All qualified applicants to Moveable Feast are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or any other protected characteristic. Company DescriptionMoveable Feast has served Maryland for over thirty years, bringing healthy food and compassion to those living with chronic illnesses. The organization was founded during the height of the AIDS epidemic in 1989, to provide food, hope, and love to those living with HIV/AIDS, many of whom were members of the LGBTQ+ community. Today, our service extends to Marylanders living with heart disease, diabetes, and cancer, among other serious chronic illnesses. We continue to drive our 30-year commitment forward to deliver food as medicine to an increasing number of Marylanders living without the necessary access, financial resources, and support to achieve the best quality of life. With proven performance and an evidence-based approach to medically tailored nutrition, we firmly believe in the power of food – and the force of our work – to fortify health.Moveable Feast has served Maryland for over thirty years, bringing healthy food and compassion to those living with chronic illnesses. The organization was founded during the height of the AIDS epidemic in 1989, to provide food, hope, and love to those living with HIV/AIDS, many of whom were members of the LGBTQ+ community. Today, our service extends to Marylanders living with heart disease, diabetes, and cancer, among other serious chronic illnesses.\r\n\r\nWe continue to drive our 30-year commitment forward to deliver food as medicine to an increasing number of Marylanders living without the necessary access, financial resources, and support to achieve the best quality of life.\r\n\r\nWith proven performance and an evidence-based approach to medically tailored nutrition, we firmly believe in the power of food – and the force of our work – to fortify health.

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during diffi

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Customer Service / Remote] - Anywhere in U.Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a t

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

Description Leidos is hiring an energetic, motivated, innovative individual to be a part of our team supporting Center for Medicare and Medicaid Services (CMS) in Baltimore, MD. The Cloud Engineer works closely with the Program team to manage, maintain, modernize and optimize application's performance, durability, and cost to best support CMS and the general public. You will deliver solutions that ultimately ensure that the functions of Medicare, Medicaid, and Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs. With a "no downtime, zero outages" vision and mantra, we support a range of hybrid and multi cloud based application needs, ranging from managed services to self-service, all of which are based on our customer's required level of support. As a Senior Cloud Engineer you will be required to be advise on and develop solutions in multiple cloud environments, including MS-Azure, GCP, AWS, and OCI, that are highly innovative and achieved through research and integration of industry best practices. You will influence development of solutions that impact strategic project/program goals and business results while also leading work of other technical staff. You will resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation. You will interact daily with various technical resources across different vendors which are fulfilling technical requirements for the customer. Your goal will be to work with all stakeholders to help Leidos ensure delivery of high-quality, robust, and scalable solutions with minimal business impact. Lastly and most importantly, you will represent our program when meeting with the Application Development Organizations (ADO) and identify opportunities to provide support as well as modernization and innovation opportunities for their application. The current work environment is remote leveraging various tools such as Slack, Microsoft Teams, and Zoom. Primary Responsibilities • Build and maintain products and native cloud services focused on application development lifecycle automation across multiple cloud environments including AWS, Azure, GCP, and OCI. Apply best practices and best of breed services within and across multiple CSPs to provide parity and cohesive integration within the customer's hybrid cloud enterprise., • Work with the cloud, security, testing, and application teams to build orchestration pipelines, • Build, support, and maintain CI/CD pipelines that conduct multiple deployments a day, • Contribute to a culture of continuous improvement by establishing and participating in feedback loops, • Meet with applications on a regular cadence to provide support and identify opportunities for optimization, • Serve as a main point of contact for all technical needs and become the subject matter expert of the applications the team manages., • Become a subject matter expert with CMS Hybrid Cloud and CMS Enterprise Shared Service offerings, • Develop strong relationships and partnerships with the other CMS Hybrid Cloud Product Teams, • Continuously refresh infrastructure components such as EC2 instances, Cloud Formation Stacks, Kubernetes clusters, containers, etc., • Promote strong quality control practices for all managed services as well as maintain robust documentation, • Work independently to resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning, and interpretation Basic Qualifications • Works independently under "minimal supervision." Bachelor's degree or equivalent and twelve (12) years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, ten (10) years of general experience ., • Knowledge of cloud-based security tools, best practices and policies including demonstrated experience protecting all layers of the application stack., • Knowledge of the Software Delivery Life Cycle (SDLC)., • Experience in cloud technologies, cloud services, IaC, cloud storage, cloud networking and cloud security., • Package Management tools: rpm, pip, dnf, yum, • Experience with container build and orchestration: Kubernetes, EKS, ECS, AKS, Docker, • Operatizing System Setup and Best practices: RHEL, AL2, AL23, Windows, • Build Tools: Jenkins, GitHub, • Experience with CI/CD Tools: Sonarqube, Snyk, JFrog, • Dependency Management tools: Maven., • Configuration Management tools: Ansible, Terraform, Git., • Experience with Cloud IaaS, PaaS, and SaaS offerings., • Experience working with FISMA compliant systems, • Certified in AWS, GCP, and Azure technologies and experienced in best practice design and delivery of native cloud services, • Experience with AWS CloudWatch services, Azure's Application Insights, Monitor, Log Analytics, and Monitor Metrics, and GCP's Cloud Operations suite, • Experience with AWS/Azure/GCP CLI, shell languages (e.g., Bash, PowerShell), and formal programming languages (e.g., Python, Golang, Rust)., • Experience with containers (Docker, ECS, EKS, AKS, ACI/ACA), serverless (Lambda), and Virtual Machine (VMware/Hyper-V, KVM) architectures., • Experience bootstrapping and automating the build of complete environments., • Efficient communication, zero handoff mentality, accountability and integrity as core., • Excellent writing and verbal communication skills., • Ability to manage conflict effectively., • Ability to adapt and be productive in a fast-paced dynamic environment., • Excellent communication and collaboration skills supporting multiple stakeholders and business operations., • Self-starter, self-managed, and a team player., • US Citizenship is required. Required Clearance • Ability to obtain a Public Trust clearance, • All candidates supporting the CMS programs must havelived in theUnited Statesatleastthree(3)out ofthelastfive(5)yearsprior to be considered. Preferred Qualifications • Current Multiple Cloud Certification (e.g., AWS CSA-Professional/CDE-Professional, Azure ASA Expert/DevOps Engineer Expert, and GCP PCA/PCDE) and demonstrable experience with each., • Proven ability to work with challenging customers., • Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence)., • Security Skills-Knowledge of information assurance compliance and information security basics within CMS. Attributes of a Successful Candidate • Strategic thinker with a balance of technical depth and business acumen., • Collaborative leader capable of driving consensus across diverse stakeholder groups., • Skilled at navigating complex, regulated environments with an emphasis on compliance and security. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Posting Date 03/24/2026 2245 Rolling Run DrSte 11, Baltimore, Maryland, 21244-1858, United States of America Join DaVita Integrated Kidney Care (IKC) as an Engagement Specialist At DaVita IKC, engagement is everything. As an Engagement Specialist, you'll be the first point of contact for patients-onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey. Position Details: * Location: Remote, work from home. This is currently a Remote position. However, we value in-person patient care and may transition to a hybrid-remote model in the future. * Schedule: Monday-Friday, full-time schedule with the ability to accommodate patient availability- flexibility is key. No nights, No weekends, No on call. Daily may start time between 7:00-8:00 AM * Home environment must include a quiet, private office space with high-speed internet (Ether cable may be required) to support efficient use of all programs. Engagement Specialist Responsibilities: * Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments * Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person * Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate * Maintain accurate documentation and communicate patient updates to the care team * Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement * Organize outreach efforts by urgency and importance to maximize patient impact Care Coordinator Responsibilities: (May represent some role responsibilities) * Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments * Perform outbound calls and respond to inbound calls from patients, providers, and Village resources * Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed * Assist the clinical team with moving patients through the continuum of care by completing tasks as directed * Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs * Communicate directly with patients in a timely and professional manner * Maintain accurate, complete, and confidential documentation * Demonstrate exceptional two-way communication, both oral and written * Act in alignment with DaVita's mission and values to deliver high-quality patient care Qualifications: * High School Diploma or GED required; Associate's or Bachelor's Degree preferred * Previous IKC experienced required * 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred * Prior healthcare experience preferred * Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook * Strong verbal and written communication skills, active listening, and motivational engagement techniques * Highly organized, with excellent time management and follow-through * Ability to work both autonomously and collaboratively with care team members * Home workspace must provide a quiet, private environment with reliable high-speed internet Why You'll Love Working Here: * Directly impact patient care and engagement for complex chronic conditions * Be part of a mission-driven, collaborative care team * Flexible hybrid schedule with opportunities for professional growth * Supportive environment that values innovation, communication, and patient-centered care Join our team and help patients navigate their care journey What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out * Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more * Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $17.00 - $23.00/hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: ___ Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ___ Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Job Description ___ Heavy Equipment Technician (Shop) Posting Start Date: 12/2/25 Job Location (Short): Baltimore, Maryland, USA, 21227 Requisition ID: 34011 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big Schedule: First Shift, Monday through Friday Hourly Pay: $29.00 - 39.00 depending on experience Company Overview: At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealer East operates eleven Company-Owned branch locations in the NJ, NY, PA, MD, and DE region. If you are a recent graduate of a Technical School or an experienced industry Technician, we would like to talk to you about a career with Komatsu. If you have experience maintaining and repairing construction equipment, cranes, diesel engines, on-highway truck and bus, marine and industrial equipment we would like to talk to you about transitioning your knowledge and experience through extensive training to work on Komatsu and the allied OEM products we represent.To learn more about___, visit our website! If you would like to hear what our employees think about working for Komatsu, click this link___. Why Join the Komatsu Company-Owned DealerEast Team: • Competitive Compensation, • Career Planning and Advancement, • Employer paid Medical, Dental, Vision, Disability and Life Benefits, • Tool allowance to ensure you have the best equipment for the job, • Training Opportunities, • Strong diagnostic and repair experience with heavy equipment (construction, mining, material handling, paving, milling, etc.), • Ability to repair, rebuild, or replace engines and other major components, • Advanced knowledge of diesel engines and hydraulic, pneumatic, electrical, electronic, etc. systems, • Strong computer skills including Microsoft products as well as industry software, • Ability to read and write the English language, • Ability to convey repair details in clear and accurate service notes for assigned work orders, • Participation in writing customer quotes and delivery of best-in-class customer service, • Mentor less tenured mechanics in the branch operations, • Operation of heavy equipment, • Sitting, standing, climbing, walking, lifting, pulling and/or pushing, • Working at heights, • Carrying, grasping, reaching, stooping, bending, and crouching, • Must be able to lift/carry 50 pounds, • Hand/eye and motor coordination, • Work overtime as needed Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1 #INDMP

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Make an impact by delivering cutting-edge network transformation and modernization for US Federal Government customers. As a Senior Level Field Service Technician, you'll play a critical role in ensuring seamless deployments, troubleshooting complex issues, and driving the evolution of customer networks. This is your opportunity to work on advanced network upgrades and collaborate with industry-leading teams to shape the future of federal communications. How You Will Contribute: * Deliver Tier 1 technical support for deployment services projects, ensuring seamless network transformation and modernization for US Federal Government customers. * Provide remote and onsite technical support, troubleshoot complex issues, and mentor field technicians. * Execute advanced network upgrades, including channel additions, node insertions, traffic migrations, and hardware/software updates, without impacting end-user services. * Draft and implement network test plans and non-intrusive Methods of Procedure (MOPs) to ensure stable network operations. * Perform network audits, architecture design, and modernization planning to evolve customer networks via the EMOP process. * Serve as a key technical interface to customers, ensuring proactive communication and timely resolution of technical challenges. * Collaborate with internal teams to recommend enhancements to field deployment processes and drive improvements through Right First Time initiatives. The Must Haves: * Technical or Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience. * 8-12 years of experience in telecom installation, provisioning, testing, live network migration, and consulting. * Advanced knowledge of Ciena products, with essential expertise in Ciena 6500. * US citizenship and a valid US driver's license. * Ability to work during off-hours maintenance windows and travel domestically (50-75%) and internationally as needed. The Assets: * DoD SECRET Clearance preferred. * Exceptional problem-solving skills with the ability to translate complex technical issues into actionable solutions. * Strong leadership, customer service, and communication skills. * Self-motivated, collaborative, and capable of thriving in high-stress environments. Pay Range: The annual pay range for this position in the USA is $96,900 - $154,700 USD. #LI-BS1 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. We are seeking a Field Applications Engineer(FAE) to join the Data Center PON Solutions product team. The FAE will ensure the successful introduction and adoption of our next-generation Data Center Out-of-Band Management solution targeted at hyperscalers. This role sits at the intersection of customer architecture and engineering, Ciena R&D, and product management. You will be working in Ciena and customer labs to validate and integrate our platform, feeding critical insights back to R&D, and guiding the product team to deliver a solution that precisely meets the most demanding hyperscaler requirements. This is a hands-on technical role where success is measured by the speed and quality of customer acceptance, smooth integration into their infrastructure, and the ability to influence product direction with real-world feedback. How You Will Contribute: • Hands-on testing and integration of Data Center Out-of-Band Management solutions in Ciena's lab facilities and in hyperscaler customer environments., • Troubleshoot technical issues in real-time and provide strategic guidance to clients., • Document deployment architectures, operational procedures, and best practices., • Responsible for internal Project Management of key technical tasks and deliverables to align with customer-driven evaluation and integration schedules, • Configure, validate, and troubleshoot the end-to-end DCOM solution in customer environments., • Translate customer requirements and observations into actionable feedback for Ciena R&D and product management., • Provide input into roadmap decisions, feature prioritization, and usability improvements., • Validate automated SDN provisioning solutions in hyperscaler DCOM environments., • Measure operational performance under real-world workloads., • Train internal FAEs, account teams, and customer operations teams on the new platform., • Ensure compliance with customer-specific lab and production certification standards. The Must Haves: Technical Expertise • Engineering degree or equivalent experience., • 5+ Experience in Field Application Engineering or similar roles (customer-facing with deep technical integration)., • Hands-on experience with hyperscaler or broadband service provider networks., • Familiarity with OMCI Provisioning of PON FTTx solutions, • Knowledge of hyperscaler network operations, test methodologies, and tooling., • Experience relative to the design and architecture of embedded Linux systems including docker containers, Linux kernel, TCP/IP stack, Forwarding Tables, VLANs, • Experience working with UNIX/Linux/RHEL/Ubuntu and/or any other server OS, be it on bare metal and/or Virtual Machine, and system admin functions., • Familiarity with open networking or cloud-native networking projects (OpenConfig, gNMI/gNOI/g*, SONiC, etc.)., • Ability to act as a liaison between customer engineering teams and internal R&D., • Excellent communication and client-facing skills, conveying technical issues precisely and accurately., • Comfortable balancing short-term customer demands with long-term product goals., • Ability to travel as needed to support client engagements., • Experience working with strategic account environments. The annual pay range for this position in California is $151,500 - $242,100 USD #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

< We are seeking a Sightline Sr. Software Engineer who will be responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code. Specific Duties & Responsibilities Analysis & Requirements Gathering • Define moderately complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues., • Gather moderately complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development • Develop detailed tasks and project plans by analyzing project scope and milestones for moderately complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards., • Write functional/technical specifications by taking the provided moderately complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions., • Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for moderately complex application development tasks., • Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support. Testing & Documentation • Create and document moderately complex test scenarios using the appropriate testing tools to validate and verify application functionality., • Test all changes by using the appropriate moderately complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way., • Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Implementation & Maintenance • Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution., • Monitor changes and resolve moderately complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution., • Provide support by triaging and resolving moderately complex issues to ensure prompt, effective service., • Other duties as assigned. In addition to the duties described above • Provide support by triaging and resolving moderately complex issues to ensure prompt, effective service., • Monitor changes and resolve moderately complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution., • Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Minimum Qualifications • Bachelor's Degree (or foreign equivalent) in computer science, computer information systems, information technology, electronic engineering, ora related field., • Six years of related experience with computer systems and applications., • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Knowledge in the assigned application as well as the platform on which it runs. The following are preferred technical skills • Agile Methodology, • Code Review, • Debugging, • JIRA, • Microservices, • Model View Controller, • Product Life Cycle Management, • Restful API, • Secure Coding, • Secure Coding, • Software Design Patterns, • Software Development Life Cycle, • Unit Testing Classified Title: Sr. Software Engineer Job Posting Title (Working Title):Sightline Sr. Software Engineer (Sightline Information Technology Department) Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30 am - 5:00 pm FLSA Status:Exempt Location: Remote Department name: Sightline Personnel area: University Administration

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Remote Jobs are now available in your area. Great pay and flexible hours. Easy apply online. This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Employees communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Position Title: Benefit Educator Work Location: Mid-Atlantic Market (Baltimore, MD, Washington, DC, Richmond, VA) Assignment Duration: 8+ Months Work Arrangement: Onsite/Travel required Position Summary: · The role of the Benefit Educator is essential to our business's success. · As the representative of The Organization, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Organization apart from competitors. · In this customer-facing position, you will educate customers about The Organization’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. · Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. · This is an “ as needed ,” variable hour role ; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests). Background & Context: · Role involves customer-facing benefits education and event representation across multiple U.S. markets. Key Responsibilities: · Lead and deliver virtual, onsite, or prerecorded presentations in group settings as assigned to existing and prospective customers · Represent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions · Maintain current knowledge in all products, programs, solutions, and initiatives Follow established guidelines and procedures of customer events as assigned · Refer customer service inquiries, administrative functions , implementation, billing questions, and other customer, client and producer matters to appropriate internal partners · Coordinate, track, and update event meetings, including attendance , and top insights via data entry system (Salesforce.com) by assigned deadlines Qualification & Experience: · High School Diploma or GED required · Current and active Health & Life License · Must be available during peak season (August-December) · Experience explaining and presenting employer-sponsored benefits and health insurance · Excellent communication and presentation skills · Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego) · Ability to travel to local/remote trainings/meetings as assigned—75-100% · This role must be located within the assigned territory/market to drive or fly to client locations, local offices in and outside of the regional territory · Ability to utilize and maintain a personal, company-approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date, and adapt to evolving technology tools and systems Working Conditions & Physical Demands: · Extensive travel required within assigned territory · Variable-hour schedule; may include last-minute event assignments Additional Information: · This is an as-needed role; flexibility is essential Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay is: $30.58/hr. Key Responsibilities: · Lead and deliver virtual, onsite, or prerecorded presentations in group settings as assigned to existing and prospective customers · Represent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions · Maintain current knowledge in all products, programs, solutions, and initiatives Follow established guidelines and procedures of customer events as assigned · Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners · Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines

Description As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what's next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us. At TEKsystems Global Services, we live in the tech world. We're out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything - our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. Let's partner. Together, we can accomplish amazing things. Here's what the opportunity supported through our TGS Talent Acquisition Team requires: The senior ServiceNow System Analyst is the liaison between stakeholders and the development team. The analyst is responsible for translating business requirements and representing stakeholders during all phases of the lifecycle (planning, development, and release processes). Essential Duties - Develop business and system requirements, process flows, and test plans using ServiceNow best practices. - Support quality assurance within ServiceNow development lifecycle with functional testing and lead/coordinate User Acceptance Testing sessions with stakeholders. - Participate in technical review sessions - Assist in and/or lead scrum ceremonies: backlog refinement, sprint planning, sprints/daily standups, retrospectives, etc. - Participate in project planning sessions, prioritization meetings, build/deploy activities, and other priorities. - Manage complexity resulting from large projects and/or multiple stakeholders - Work directly with end users to resolve support issues within ServiceNow, responding promptly and professionally. - Work collaboratively with peers to coordinate the overall delivery of technology solutions to the customer. - Collaborate effectively with colleagues and stakeholders to develop solutions and execute planned changes. - Manage time to balance individual work with the success of the team and the client on multiple projects. - Coach and mentor team members as needed. Required Qualifications 1. 7+ years of experience working as a business analyst 2. 5+ years of professional services experience 3. 3+ years of ServiceNow experience including but not limited to the following: a. Hands-on experience with working with ServiceNow core applications such as ITSM, ITBM, ITOM or HR b. Building reports and dashboards for internal team use as well as end users c. Basic understanding of the difference between business rules, client scripts, UI actions, UI policies and data policies, and when it is appropriate to use each d. Hands on experience with modifying form and list views in ServiceNow e. Experience setting up and managing a Visual Task Board (VTB) 4. Ability to understand business processes and translate into technical specifications 5. Working understanding of SDLC and Agile development best practices 6. Excellent oral and written communication skills (English language) 7. Strong conceptual and analytical skills, which demonstrates unique problem-solving approaches 8. Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment 9. Customer-focused approach with outstanding interpersonal skills 10. Highly skilled with Microsoft Outlook, Word, Visio, Excel, PowerPoint and Teams Preferred Qualifications 1. Degree or equivalent in Business, Information Systems, or Computer Science 2. ServiceNow Certified Systems Administrator (CSA) 3. ITIL v3 or v4 foundations certification 4. ScrumMaster certification (CSM) and/or Leading SAFe certification 5. Understanding of Managed Service providers and how they work with various customers 6. PMI Professional in Business Analysis (PMI-PBA) or IIBA Certified Business Analysis Professional (CBAP) Certification Skills Servicenow, Business analysis, Agile, Itsm, Requirements gathering, Project management, Implementation, stakeholder management skills, gap analysis, itil service management, incident management, itom, strategy, product backlog, sdlc methodologies, storyboard, Product Owner Experience, crmtd Top Skills Details Servicenow,Business analysis,Agile,Itsm,Requirements gathering,Project management,Implementation,stakeholder management skills,gap analysis,itil service management,incident management,itom,strategy,product backlog,sdlc methodologies,storyboard Additional Skills & Qualifications . Experience Level Expert Level Job Type & Location This is a Permanent position based out of Halethorpe, MD. Pay and Benefits The pay range for this position is $84500.00 - $126700.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Apr 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Overview: As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change management practitioners dedicated to transforming how the bank solves the highest priority bank problems. You will do this by leveraging the power of human-centered design to solve problems, delivering cohesive end-to-end experiences for our customers and employees and driving the adoption of customer-centric, agile and change management mindsets, behaviors, and practices among key program business partners. Primary Responsibilities: * Independently develops and initiates the process/approach to be used by a cross-functional team to understand and define complex problems and develops and implements the solutions to be used to tackle the problem. * Complete, and at times oversee, complex research, analysis, design, development efforts throughout the process of problem framing, solutioning and concept development. Engage cross functional colleagues (eg. agility, change management, transformation delivery, commercial business partners, CX partners, user experience research, operations, technology, compliance) to ensure business objective alignment, throughout. * Conducting high level scoping and framing activities (ie. high level discovery) of potential future team work, assess for and recommend course of action, if any, to team manager and business partners. Develop approach for scoping and planning activities for validated engagement/projects. May oversee team execution. * Influence strategic business objectives through highly analytical, human-centered consultation to business partners grounded in thorough understanding and definition of problem space. * Evaluate and understand complex interrelationships and effects among enterprise programs, technology, business operations/processes, customers and employees. Anticipate impacts of a problem, approach or solution. Leverage a strong understanding of the business environment and needs within the area of responsibility. * Develop, complete and present engagement reports; present project, status or activity-related information to senior management to ensure their awareness of engagement impact and any pertinent roadblocks. * Monitor the conditions for team to successfully employ experience methods throughout process of problem identification, solutioning and concept development. Address any issues, escalating when appropriate. * Monitor team member performance, providing individual coaching and feedback to management. Participate in development and implementation of team member development plans. * Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. * Maintain M&T internal control standards. * Complete other related duties or projects as required. Managerial/Supervisory Responsibilities: May coach more junior team members. Education and Experience Required: * Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar, or equivalent work experience * 5 or more years relevant work/service design experience * Proven expertise in Design Thinking/Human-Centered Design * Developing expertise in principles and practices of Change Management and Agility * Experience creating service blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals to communicate ideas and designs to different groups of stakeholders * Hands-on experience designing for a variety of digital touchpoints and non-digital channels and supporting the delivery of those designs * Experience with conceptualization, ideation, and iterative prototyping, and with employing various methods to prototype service concepts such as staging and role-playing approaches * Project and people management skills; experience functioning as a project leader as well as an individual contributor * Strong ability to mentor and educate others on the value and principles of good experience design * Team player who is comfortable navigating ambiguity within a self-directed culture * Ability to establish strong working relationships with colleagues, clients, and key stakeholders * Extensive experience conducting remote and in-person workshops; strong familiarity with supporting tools such as Miro and Webex * Proficiency in industry best practices for digital and non-digital products and services Education and Experience Preferred: * Consulting experience * Relevant advanced degree or certification * Financial services/commercial bank experience * Knowledge of change theory and change management practices * Knowledge of agile practices and methodologies Work Model & Office Locations : This role follows a hybrid work model, requiring onsite presence four days per week at one of M&T Bank's regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations: * 345 Main Street, Buffalo, NY * 115 Federal Street, Boston, MA * 1 Light Street, Baltimore, MD * 1350 I Street NW, Washington, DC * 1100 North Market Street, Wilmington, DE * 277 Park Avenue, New York, NY * 850 Main Street, Bridgeport, CT * 77 Pine Street, Burlington, VT Anticipated Travel Requirements: * Employees in this position should be prepared to travel at least once per month. * Travel frequency may fluctuate based on business demands and the nature of assigned projects. * Employees located outside the Buffalo market are generally expected to travel more frequently than those already based there M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $103,000.00 - $171,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Call Center / Remote] - Anywhere in U.Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and profes

Customer Service / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Service / Remote] - Anywhere in U.

Customer Service Rep / Remote] - Anywhere in U. If you are passionate about delivering top-notch customer service and have a strong understanding of product knowledge, we want to hear from you! Hiring Immediately >.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance:.

While this position is remote, you will have lots of support. Sales or customer service experience is advantageous but not mandatory. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.