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Job Type Full-time Description Remote Greater Seattle Area About the Company AuthenticID is solving one of the biggest business issues in the world today: Fraud. Fraud losses are skyrocketing for companies as sophisticated actors are leveraging artificial intelligence to create world-class fake or synthetic identities to defraud banks, wireless carriers, governments, and every other enterprise on the planet. AuthenticID uses game-changing, proprietary machine-learning algorithms to ensure people are who they say they are, thereby preventing fraud and saving our customers millions of dollars a year. Our products combine biometric and computer vision technology to provide very fast determinations of whose identity is real and whose is not over the web and in mobile applications. AuthenticID is headquartered in Kirkland, WA, and serves enterprise clients across diverse industries, including Telecom, FinTech, Healthcare, Banking, Gaming, and Government. Many of our clients are Fortune 500 household names with billions of dollars in revenue. The Opportunity Reporting to the VP of Customer Support, Support Engineers create the foundation of trust for AuthenticID’s customers. Our ability to respond to customer needs, provide exceptional customer service, and take action to resolve issues – both big and small – are paramount to AuthenticID’s continued success. Tier 2 Support Engineers have a track record of success in the following areas: • Communication: you are adept at translating technical information into clear explanations for a variety of users., • Critical Thinking: you relentlessly seek out opportunities to improve customer satisfaction, simplify processes, and boost team collaboration. You leave situations better than you found them., • Customer Experience: at least 2 years of customer service experience in a SaaS or IT-based organization. Startup and/or cybersecurity (identity) experience is desired., • Spreadsheets: Comfortable with Excel and Google Sheets. Intermediate experience with Formulas, Pivot Tables, VLOOKUPs, Conditional Formatting, and Data Validation., • Word Processing: Experience with formatting and professional presentation of Word documents and emails. What You Bring • Knowledge of AuthenticID products, • Technical Experience Desired:, • Familiarity with:, • Any 3GL programming language, • Python and SQL is required., • Jupyter notebooks is desired, • Snowflake, • Grafana for monitoring and diagnosis is desired., • DiffMerge is desired., • DiffGram is desired., • BA or BS in Computer Science or similar (graduate degree preferred), • Enterprise B2B2C experience in a data analytics or consulting role preferred, • Communication ninja adept at translating complex technical matters into simple actionable directives, • Critical thinking, exceptional teaching, and problem-solving guru, • Research and understand MLOps standards and processes, • Formulate and evaluate alternative solutions and/or recommendations to achieve departmental goals, • Collect and analyze data, create reports, review and explain trends, • Mission-oriented individual passionate about making a difference and building something greater than yourself, • You thrive in rapidly changing environments with no issue rolling up your sleeves to get the job done AuthenticID’s salary range for this position is $80,000 -$110,000 per year. Our salary ranges are determined by role, level, and location. Pursuant to the Washington Equal Pay Act, Colorado Fair Pay Act and the New York City Pay Transparency Law, the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of AuthenticID's total compensation package for employees. Your total rewards package at AuthenticID will include medical, dental and vision coverage, unlimited PTO, flexible work environment, and many other corporate initiatives centered around employee experience. Equal Opportunity Statement AuthenticID is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you're passionate about consumer identity privacy and a team player who wants to join a growing diverse and dynamic team, we look forward to hearing from you! Salary Description 80,000-110,000

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Location: Remote - United States only. About the role: Ottimate is building the AI-native future of accounts payable. Our platform processes millions of invoices across hundreds of enterprise customers, powered by a suite of ML models and agentic workflows. As Director of AI Engineering, you will own the full AI and ML layer of our product — from invoice understanding and vendor intelligence to our conversational AP Copilot and the next generation of autonomous AP agents. This is a hands-on leadership role. You will spend at least half your time writing code, architecting systems, and driving technical decisions alongside your team. You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform Engineering, and manage a distributed team of 8–10 engineers across Data and ML. We are looking for a senior technical manager or director — ideally someone who has thrived at a smaller company and is ready for a career step up into broader ownership. If you are energized by shipping real AI products, working with noisy real-world financial data, and building the systems that will define how enterprises automate AP, this role is for you. Responsibilities Technical Leadership • Architect and ship production AI/ML systems — you write code, not just review it, • Own the AI roadmap end-to-end: prioritization, trade-offs, delivery, • Set technical standards for model quality, evals, observability, and reliability, • Drive adoption of agentic coding tools to multiply team velocity, • Claude Code, Cursor, Copilot, or equivalent — measure and improve PR throughput, • Manage a distributed team of 8–10 engineers across Data and ML disciplines, • Hire, develop, and retain engineers at all levels; build a high-trust remote culture, • Partner with Product on roadmap sequencing and scope trade-offs, • Work directly with customer-facing teams to close feedback loops on model quality, • Own model performance metrics and drive continuous improvement pipelines, • Build and maintain evals frameworks — regression suites, human review, A/B testing, • Oversee training data collection, curation, and labeling operations, • Manage the full ML lifecycle: experimentation, deployment, monitoring, iteration, • Define and enforce quality bars for agentic workflows entering production Applied AI & Agentic Systems • Production agentic pipelines using frontier models, • Anthropic SDK · OpenAI SDK · tool use, function calling, multi-agent orchestration, • Reliable agent loop design — planning, memory, tool execution, error recovery, • RAG pipeline design — chunking, embedding models, retrieval tuning, reranking, • Evals frameworks built from scratch — correctness, regression, semantic similarity, • Fine-tuning frontier or open-source models for domain-specific tasks, • LoRA, QLoRA, instruction tuning — not just off-the-shelf API calls, • Training data collection, curation, cleaning, and labeling at scale, • LLM inference and serving optimization, • vLLM, TGI, or equivalent, • Hands-on Python — comfortable writing, reviewing, and shipping production code, • PostgreSQL — schema design, query optimization, indexing strategies, • Distributed systems — async workers, queues, retries, state machines, • Celery or similar async task frameworks is a bonus, • Public-facing API design — REST, versioning, developer experience, • MCP server development — tool-accessible APIs for AI agent integration, • Engineering Manager ready for director-level ownership, • Has led technical teams at a startup or growth-stage company — knows how to move fast, • Hands-on contributor who has also managed small high performance teams., • Finance and/or AP domain — invoice workflows, GL coding, vendor management, • Hospitality — high-volume, multi-location AP operations, • Noisy, unstructured text data — OCR outputs, inconsistent supplier formats, entity resolution at scale ★ Industry experience above is a bonus Exceptional AI engineering skills are the primary bar. We will teach the domain. We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: 200,000-225,000 + 15% Annual Bonus, • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Annual company retreats., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI. Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you. Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel). As a Controller at Comet, working remotely from the East Coast USA, you will own and direct all global accounting activities, financial reporting, compliance, and internal controls, serving as the financial backbone of a growing company. You will ensure the company’s financial integrity while partnering closely with executive leadership and cross-functional stakeholders to support data-driven decision-making. In this role, you will balance hands-on execution with continuous process improvement, building structure where needed, strengthening rigor and accountability, and laying the groundwork for a scalable, world-class finance function as the business grows. Responsibilities: Accounting Operations & Close • Own the monthly close process, including general ledger review, journal entries, reconciliations, and financial statement preparation, • Oversee day-to-day accounting activities, including accounts payable, accounts receivable, payroll, T&E reimbursement, and customer and vendor contract accounting, • Ensure timely, accurate GAAP-compliant financial reporting Financial Controls, Compliance & Audit • Design, implement, and improve accounting processes and internal controls to support scale and compliance, • Manage local, state, and federal reporting requirements and tax filings Strategic Partnership & FP&A Collaboration • Partner closely with FP&A to analyze budget vs. actual variances, • Own the actuals layer of the budgeting and forecasting process Cross-Functional & External Partnership • Manage relationships with external accounting firms, tax advisors, banks, and other professional partners, • Operate independently while serving as a trusted financial partner to the COO and executive team, • Partner closely with the Fractional CFO to support budgeting, forecasting, board materials, investor reporting, and ad hoc financial analyses., • Provide clear, proactive insights into financial performance, trends, and variances to internal stakeholders Systems & Process Optimization • Continuously improve the month-end close and financial reporting procedures Who You Are: • CPA with 8+ years of relevant experience, including a mix of Big 4 public accounting and high-growth startup experience, • Strong background in international technology companies, particularly SaaS/software businesses, • Deep knowledge of US GAAP and ASC 606, • Advanced proficiency in accounting systems, Excel/Google Sheets, and BI tools, • Experience building processes in fast-scaling environments, • Highly independent and self-directed, comfortable operating in a remote setting, • Strong analytical, problem-solving, and communication skills, • High integrity with the ability to manage confidential information What We Offer: • Competitive salary - based on proven experience, skills and location, • Competitive benefits package, • Flexible working hours and remote work options, • Opportunities for professional growth and development, • A collaborative and innovative work environment, • The chance to work with cutting-edge technologies and projects, • This role will be located in the East Coast USA, working with a global team (large presence also in Europe and Tel Aviv), some flexibility with work hours is required Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Manager, Technical Support, will build and lead our new Technical Support function as we transition to a SaaS ready, tiered support model. This role is responsible for building and managing a high performing technical team dedicated to cloud service health, API and customization incidents, platform reliability, and problem management. This role is customer-facing when necessary and requires extensive experience communicating directly with senior business and technical leaders in our customer base. The successful candidate must demonstrate confidence in high-stakes conversations, including executive briefings, incident updates, and postmortem reviews. The Technical Support Manager partners closely with the Technical Product Manager to improve triage quality, gatekeep engineering effort, and convert recurring incidents into systemic product and platform improvements. Work Arrangement: Remote Responsibilities • Build, lead, and coach the Technical Support team., • Own technical case management, including MTTR, SLA performance, prioritization, communication., • Implement end-to-end case ownership, ensuring zero “ping-ponging” between teams., • Build and maintain operational runbooks, SOPs, and service workflows for the technical track., • Act as incident commander during Sev-1 and Sev-2 events., • Oversee technical investigation and resolution for:, • Cloud service interruptions, • API failures and integration issues, • Customizations/configured logic incidents, • Platform performance degradation, • Perform and review RCAs, trend analysis, and corrective/preventive actions., • Serve as a customer facing technical leader during escalations., • Deliver concise, Executive-ready summaries to senior business and technical stakeholders., • Participate in customer incident calls, debriefs, and roadmap discussions., • Act as the technical point of contact when Support requires senior leadership presence., • Validate escalations prior to Engineering handoff; ensure complete triage, reproducible steps, logs, and metadata., • Partner with the TPM on prioritization, defect intake, and technical debt grooming., • Identify recurring incidents and drive durable product improvements., • Use AI triage to improve routing accuracy between Functional and Technical Support., • Collaborate with the TPM to implement AI clustering for “silent” platform issues., • Oversee AI deflection for common configuration and how-to issues., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in STEM field or equivalent experience., • 6–8 years of experience in SaaS technical support, SRE, escalations engineering, or incident response. 5+ years managing technical teams in a tiered or escalations model., • Extensive customer facing experience interacting with C level stakeholders, senior business leaders, and technical leadership teams, • Deep understanding of cloud architectures, observability, APIs, logs, and troubleshooting methodologies., • Strong background in incident and problem management (RCA, CAPA, PIRs)., • Experience collaborating with engineering and product on defect intake and prioritization., • Ability to travel up <10% as business needs require., • Role requires the following physical capacity: Sedentary: primarily desk/computer work., • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position. Benefits: • Competitive Compensation Package ($140,000 - $175,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Overview: Precisely is looking for a Technical Support Sr Manager to lead a global team delivering exceptional support for our B2B Integration products. This role combines people leadership, customer advocacy, and AI-enabled‑ innovation to ensure consistent, high-quality‑ customer experiences at scale. You will play a key role in modernizing support through automation, GenAI, analytics, and intelligent self-service, while partnering closely with Engineering, Product, and Customer teams What you will do: Leadership & Team Development • Lead, Coach, and develop a high performing‑ technical support team in a 24x7 global environment, • Drive operational excellence across case management, escalations, and service delivery, • Build a strong team culture focused on service excellence, ownership, and accountability Support Operations & Delivery Excellence • Oversee day-to-day support operations, including shift coverage, workload balancing, and escalation management, • Ensure consistent execution of global support processes, including case management, follow-the-sun coverage, and KCS, • Drive adherence to SLAs, response times, and resolution quality across phone, web, and community channels, • Lead critical customer escalations, coordinating with engineering (L3), product, and leadership as needed AI, Automation & Agentic Support Enablement • Partner with cross-functional teams to introduce ‑AI-powered‑ support capabilities, including GenAI assistants, chatbots, and workflow automation, • Use AI-driven analytics and customer sentiment insights to identify‑ trends, mitigate risk, and improve customer outcomes, • Act as a customer advocate, building strong relationships and leading critical escalations., • Champion responsible AI adoption, ensuring solutions are secure, scalable, and aligned with customer experience goals Customer & Cross-Functional Collaboration • Actively engage with customers to build trusted relationships, gather voice-of-customer feedback, and improve supportability, • Collaborate with Engineering, Product Management, Sales, and other stakeholders to resolve systemic issues and influence product improvements, • Participate in readiness planning for new releases, support model changes, and product introductions Reporting, Metrics & Continuous Improvement • Track and analyze operational KPIs, CSAT, and efficiency metrics using dashboards and reporting tools (e.g., Salesforce), • Present insights through operational reviews and leadership updates, • Recommend and implement workflow, platform, and tooling improvements to enhance customer experience and operational scalability What we are looking for: Required • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience), • 10+ years of experience in enterprise technical/customer support, including people leadership, • Proven ability to lead and scale high-performing technical teams in a global support environment, • Strong operational acumen across resource planning, process consistency, and escalation management, • Excellent communication, problem-solving, and stakeholder management skills, • Experience supporting business-critical software products, • Must demonstrate the use of a variety of AI tooling to solve problems, including creating agents in Copilot and/or other tools Technical & Domain Expertise • Experience with B2B Integrator is a plus, • Working knowledge of Windows, Linux/UNIX environments, • Familiarity with networking, security concepts, and enterprise integration technologies, • Exposure to cloud platforms (Azure, AWS, GCP), • Knowledge of SQL and relational databases This position is 100% remote anywhere in the US #LI-DR1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the ___

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota through a combination of inbound and outbound leads, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle in partnership with product, support, and sales engineering, • Understand the competitive market, be familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Western region of the United States, • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record of consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $175,000 About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins. A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory. We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact. If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. Senior Product ManagerRemote (US) | Reports to: CTO About the RoleWe’re hiring a Senior Product Manager to lead AI‑powered performance management and agentic workflows embedded directly in the flow of work. You’ll shape product vision and execution for experiences that help managers and employees improve performance in real time. This role is highly cross‑functional and central to 15Five’s AI‑driven product strategy. • Performance management in the flow of work, • Agentic workflows in the flow of work, • Define and own the product vision for AI‑assisted performance and agentic workflows., • Build and execute a clear, outcome‑driven product strategy and roadmap., • Lead end‑to‑end product delivery across performance workflows, agentic systems, AI meeting assistance, and coaching., • Partner closely with Engineering and Design to deliver intuitive, low‑friction experiences., • Ensure alignment between core platform capabilities and in‑workflow AI surfaces across web, integrations, and agents., • Establish human‑in‑the‑loop safeguards, transparency, and trust in AI outputs., • Drive customer discovery through interviews, usability testing, and early‑adopter beta programs., • Translate insights into rapid iteration and continuous improvement., • Define and own product success metrics, including adoption, engagement, and impact., • Collaborate with GTM, Support, and Customer teams to ensure strong delivery and enablement., • 5+ years of product management experience building complex B2B SaaS products., • Proven ability to lead both 0→1 and scaled (1→N) product initiatives., • Experience shipping AI‑powered products, including LLM‑based or agentic systems., • Strong understanding of prompt design, AI evaluation, human‑in‑the‑loop systems, and quality measurement., • Experience partnering closely with engineering teams in highly technical product areas., • Experience building integrations for Slack, Microsoft Teams, or other flow‑of‑work tools., • Strong product judgment, user empathy, and ability to drive adoption and behavior change., • Data‑driven mindset with experience defining KPIs and measuring impact. For more information see:Our Mission, Vision, & Values -___Our People and Culture - Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for! 15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers. The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Quality Assurance Specialist Reports to: Director of Product Organization: Product & Engineering Are you a meticulous and detail-oriented QA professional passionate about ensuring software reliability and user satisfaction? Join our Engineering team as a Quality Assurance Specialist and play a pivotal role in delivering high-quality applications to our users. Role Summary: As a Quality Assurance Specialist, you will be instrumental in guaranteeing our applications are reliable, functional, and user-friendly. You'll be responsible for a variety of tasks, from test planning and execution to bug management and cross-functional collaboration. Responsibilities: Test Planning & Execution: • Develop and execute comprehensive test plans for our CaseStatus web app, Android app, and iOS app, utilizing Ghost Inspector for both regression and feature testing., • Streamline and optimize existing and new test scenarios to maximize efficiency and accuracy., • Enhance automated web application tests by growing your knowledge of HTML and CSS., • Expand your QA toolkit by exploring and applying visual testing, functional testing, load testing, and unit testing techniques, understanding their effective application. User Acceptance Testing (UAT): • Conduct thorough UAT on new features, enhancements, and bug fixes by working through engineering Jira boards., • Document all testing steps and findings with clarity and precision. Bug Identification & Management: • Log defects, conduct regression testing to validate bug fixes, and ensure issues are resolved effectively., • Isolate and meticulously document reproduction steps for bugs reported by customers and internal team members. Development Request Triage: • Triage newly submitted bugs and low-level enhancements from the Development Request Board in Jira., • Efficiently handle urgent tickets, providing thorough updates and escalating to engineers when necessary. Collaboration & Communication: • Work closely with developers and the QA team to ensure high-quality, bug-free updates., • Proactively communicate potential release issues to developers and stakeholders. Tools Proficiency: • Utilize tools such as Sentry, Chrome Developer Tools, Log Rocket, and Postman to effectively track and resolve bugs., • Continuously improve proficiency with these tools to enhance bug tracking efficiency. Documentation Support: • Assist with creating and maintaining detailed documentation for new features in Confluence as needed., • Ensure all QA-related documentation is organized, accessible, and comprehensive for future reference. Qualifications & Skills: • Familiarity with Postman for API testing and validation., • Working knowledge of GitHub for version control, pull requests, and issue tracking., • Experience with Jira (or similar tools) for bug tracking, test case management, and sprint collaboration., • Basic understanding of automated test suite building (e.g., using frameworks like Selenium, Cypress, or Jest)., • Ability to execute manual test cases and document results clearly., • Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies., • Basic knowledge of SQL for validating data in databases., • Familiarity with browser developer tools for debugging., • Understanding of various testing types (functional, regression, integration, and exploratory)., • Exposure to CI/CD pipelines and understanding of how QA fits within them is preferred. Soft Skills: • Strong attention to detail and an innate curiosity for uncovering edge cases., • Excellent communication skills to clearly report issues to developers and collaborate effectively with cross-functional teams., • An analytical mindset and a willingness to quickly learn new tools and technologies., • Ability to prioritize tasks and manage time effectively in a dynamic, fast-paced environment. Location: Case Status is located in Charleston, SC. Qualified candidates that are local will receive precedence, though it is not a requirement for this position. As a remote employee, you may be required to work from the office once per quarter and will also be required to attend our company offsite events in January and July. Why Case Status: We’re one of the fastest-growing, venture-backed tech startups based out of beautiful Charleston, SC., most recently ranking #50 on the Inc. 5000 list of fastest growing software companies. With a total market opportunity of almost $5B, we’ve been making big waves in the legal industry by enabling our customers to provide their clients real-time case status communications, proprietary progress tracking, smart scheduling, custom legal NPS system and more. We are completely transforming how law firms interact with their clients through a combination of cutting-edge software, AI technology, innovative solutions and a bunch of really “rad” people. What do we mean by “rad”? You must not be from the 80s! Here’s what it means to be RAD at Case Status: Radically Disruptive - We make a point to go above and beyond in everything we do. Through creativity, diligence and clear expectations, we proactively challenge the status quo, embrace failure, and adapt when necessary for the greater good of the mission. Actively Curious - Making an impact on our customers and their clients’ matters deeply to us. We value humility and solve for others first. When we are faced with challenges, we desire to delight our customers at every chance. We are curious in our approach, humble in our execution, and confident in our vision. Dedicated to our Team - Being fully committed means being dependable, taking responsibility for challenges, sharing accolades widely, and checking our egos at the door. We value a strong culture and contribute to its success by taking care of each other; growing professionally, and celebrating our accomplishments. We’re not just on a mission to transform the legal industry (or bring the word “rad” back to the mainstream, that’s just a bonus). We’re on a mission to help every legal firm profoundly improve their client experience. We want to help every client have a 5 star experience with their attorney. Because every customer is important to us, and so every client matters. Benefits: We firmly believe that investing in our employees’ well-being and empowering them through a competitive total rewards philosophy is the only way to go. Some of our perks include: • Unlimited Paid Time Off (with manager approval and after a short period of employment), • Leading Medical, Dental and Vision Plans with HSA options and 24/7 EAP, • Monthly reimbursement allowance for health and wellness purchases, • Matching 401(k) contribution program after 3 months of employment, • Incentives for ownership in Case Status through its stock option plan (subject to board approval), • Quarterly recharge days, 11 company-paid holidays, and more

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As a Solutions Architect (pre-sales) at TigerData, you’ll sit at the intersection of Sales, Product, and Engineering, helping some of the most technical teams design and scale systems on PostgreSQL. You’ll partner closely with Account Executives to win deals, but the real job is earning trust with engineers. That means getting hands-on: thinking through data models, digging into query performance, and designing architectures that hold up in production. Some days that’s whiteboarding with a customer. Other days, it’s troubleshooting a slow query or rethinking how data is structured. This role is equal parts builder, translator, and problem-solver. If you like getting into the weeds with customers, influencing real technical decisions, and seeing how things actually run in production, not just in slides, you’ll enjoy this role. Location: TigerData is a remote-first company. For coverage, we’re currently focusing on hiring in US time zones. * Owning the technical side of deals by helping move customers from “this looks interesting” to “we’re confident this will work.” * Working directly with customers to design scalable systems using PostgreSQL and TigerData * Going deep on real problems: schema design, query optimization, performance issues, and architectural tradeoffs * Acting as a trusted technical partner from the first conversation through early adoption * Collaborating closely with Product, Engineering, Support, and Customer Success - bringing real customer feedback back into the product * Building things that scale your impact: demos, reference architectures, benchmarks, and technical content * Using AI tools where they actually help - whether that’s analyzing queries faster, exploring architectures, or speeding up how you build and share solutions * Staying curious and continuously learning (Postgres ecosystem, cloud infra, emerging data patterns, etc.) * Have worked in a Solutions Architect / Sales Engineer / pre-sales role for a technical or developer-focused product * Have real, hands-on experience with relational databases at scale (PostgreSQL is a big plus) * Are comfortable talking through data models, query plans, performance tuning, and system design with engineers * Understand cloud environments (AWS, GCP, Azure) and modern data stacks (ETL pipelines, storage, compute) * Can switch gears between a deep technical conversation and a higher-level business discussion * Like figuring things out - you don’t need everything to be documented to get started * Are already using (or at least experimenting with) AI tools to work faster and smarter * We respond to every applicant. * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:___ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at______ or follow us on Twitter______ (Please note that benefits may vary based on country.) * Flexible PTO and comprehensive family leave * Fridays off in August 😎 * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources 📚 * Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Clinical + Customer Care Manager ● Supportive, collaborative team culture ● Full-time, fully remote for great work-life balance ● Lead and shape Mindstar’s Customer Care function About Mindstar Mindstar is one of Australia’s leading innovators in corporate wellbeing and mental health. We deliver tailored programs, executive coaching, crisis response services, and workshops that help people and organisations thrive. Focussing on leaders and executives, our clients span corporate Australia and the health sector, and we pride ourselves on delivering exceptional, world class, and human-centred solutions. About the Role We are seeking a Clinical + Customer Care Manager to lead our Customer Care team and multi-disciplinary network of Mindstar Coaches — including psychologists, executive coaches, social workers, and counsellors. This is a hands-on leadership role where you will: • Drive daily operations and service excellence., • Step in with clinical expertise when required., • Manage team and coach capacity to meet client needs. Key Responsibilities • Lead and inspire a high performing Customer Care and Coaching team., • Oversee program service delivery, referral management, and resourcing levels to meet SLAs., • Respond to escalated clinical and operational enquiries with professionalism and empathy., • Conduct triage, risk assessments, and intakes when required., • Build and maintain strong stakeholder relationships with corporate clients., • Ensure operational processes and systems are effective, compliant, and continuously improved., • Analyse multiple datasets for client reporting to identify trends and opportunities. Must-Haves • Based on the East Coast of Australia with permanent work rights., • Tertiary qualifications in Psychology, Social Work, Counselling, Occupational Therapy, Nursing (mental health) or other Allied Health/Social Sciences., • 3–5+ years’ experience in a health-related professional and business administration/practice management/development role., • Proven leadership and people management skills., • Clinical triage expertise, including risk identification and management., • Exceptional operational, systems, and administrative capability., • Comfort working in a fast-paced, agile environment., • Excellent interpersonal and communication skills., • Experience in corporate wellbeing or mental health service delivery., • Familiarity with practice management systems and/or CRMs., • Previous clinical experience with complex mental health conditions or individuals at risk., • Strong data analysis skills for service improvement., • Understanding of compliance obligations across client agreements, regulatory bodies, and legislative changes., • A genuinely supportive, inclusive, and values-driven culture., • A leadership team that values trust, wellbeing, and innovation., • Comprehensive training and ongoing coaching., • The flexibility to work from home (in a quiet, private space) with occasional in-person collaboration. We encourage you to apply early, as we will be reviewing applications and interviewing on a rolling basis. The vacancy may close once a suitable candidate is identified. To apply: Combine your CV and cover letter into one document before uploading.Job Brief:

Start your mornings strong—and your career even stronger. Looking for a chill part-time job that lets you work from home, talk on the phone, and actually make solid money? You’re in the right place. We’re hiring remote Customer Service Reps based in the Lexington, KY area. No fancy experience required—just a working computer, reliable WiFi, and a willingness to learn. You’ll get paid training and support from a team that’s got your back. 💰 Pay Breakdown: * $10–$16/hour + commission * Bonus opportunities available * Monthly earning potential: Up to $1,680 🕖 Schedule: * Monday to Friday * 7:00 AM – 12:00 PM (afternoons = all yours) 💻 Location: * 100% Remote (KY-based applicants only, please!) 📌 What You’ll Be Doing: * Calling the IRS (yep, for real) to request client transcripts or follow up on missing docs * Chatting with IRS agents to confirm info and keep things moving * Updating internal systems so nothing falls through the cracks * Supporting our tax resolution team behind the scenes (no tax experience needed!) 🌟 You’ll Love This If You: * Don’t mind being on the phone and can stay cool on hold * Are dependable and can manage your time like a pro * Want experience in finance, legal support, or tax—but don’t know where to start * Can follow a script and still sound like a real human * Live in or around Lexington, KY and have your own computer + internet Why You’ll Like Working Here: * Earn steady pay + performance-based commission + bonus potential * Part-time, remote, and zero cold calling * Fun, friendly support team to help you succeed * No degree required—just good energy and willingness to learn * Great for students, parents, or anyone with a busy afternoon life Ready to start next week? Apply now and let’s get you on the phones, making money, and building something you can be proud of—one IRS call at a time.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The role As a Product Manager at Valtech you are a strategic force on every engagement you touch. You don't just manage a product backlog, you shape the direction of the work, align the people around it, and ensure that both our clients and our teams are moving toward the same goal with clarity and conviction. You demonstrate a rare combination of product craft and leadership presence. You're as comfortable in a C-suite conversation as you are in a sprint review. You actively push the boundaries of how digital products are built, and you demonstrate genuine enthusiasm for how AI and emerging tooling can change what's possible for your team, for your clients, and for the quality of what gets shipped. You bring 8-10 YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: • A curious problem solver who challenges the status quo, • A collaborator who values teamwork and knowledge-sharing, • Excited by the intersection of technology, creativity and data, • Experienced in Agile methodologies and consulting Role responsibilities • Define and own the product vision for your engagement by ensuring both the Valtech team and client stakeholders understand where the work is headed and why every decision connects back to that direction., • Steer client and internal teams toward shared alignment, proactively resolving tension between business priorities, delivery constraints, and user needs before they become blockers., • Build and sustain trusted relationships with senior client stakeholders, acting as a consistent, credible point of contact for product decisions, trade-offs, and strategic direction., • Lead discovery and delivery in tandem by maintaining a clear, prioritized roadmap that reflects user needs, client goals, and technical realities, while keeping the team focused on outcomes over outputs., • Champion the use of AI tooling across the SDLC, from accelerating research, analysis, and requirements work to improving the speed and quality of delivery cycles, and actively coach your team and clients on practical application., • Demonstrate executive presence in every client interaction by communicating with clarity, confidence, and authority whether you're presenting a roadmap, navigating scope conversations, or managing escalations., • Identify risks across delivery, stakeholder alignment, and commercial health; surface them early with proposed mitigations and lead the response when things need to move quickly., • Own or co-own the product roadmap, using insight from users, data, and client strategy to make confident prioritization decisions and articulate the rationale clearly to all levels of the organization., • Identify opportunities to extend or expand Valtech's engagement within your accounts, supporting commercial conversations with delivery credibility and strategic insight., • Develop more junior product and delivery team members through active mentorship, on-the-job coaching, and modeling what great looks like., • Contribute to the evolution of Valtech's Product Practice by sharing what you're learning about AI tooling, delivery approaches, and client engagement in ways that raise the bar across the team. Must have qualifications To be considered for this role, you must meet the following essential qualifications: • Demonstrable experience as a Senior Product Manager in a digital consultancy or agency environment, with a track record of leading product delivery on complex client engagements., • Proven ability to align cross-functional teams and senior client stakeholders around a shared product direction by navigating competing priorities, ambiguity, and organizational complexity with confidence., • Strong executive presence and communication skills. Able to frame problems, present recommendations, and lead difficult conversations with clarity and credibility at all levels, from delivery teams to C-suite., • Hands-on experience leveraging AI tools to accelerate the SDLC. Areas of experience may include, but are not limited to, AI-assisted synthesis, requirements generation, prototyping, documentation, delivery reporting, development, and the ability to introduce these practices meaningfully to teams and clients., • Genuine curiosity about how AI and emerging technology can be applied to product work. You follow developments in the space, experiment with new tools, and bring informed perspectives on what's practical and valuable., • Experience owning product roadmaps and backlogs end-to-end, with a sharp instinct for prioritization and a clear methodology for making and communicating trade-off decisions., • Solid commercial awareness. Understanding of SOW management, budget health, and how delivery decisions connect to revenue and margin outcomes for Valtech and the client., • Experience in Agile delivery environments, with the ability to adapt frameworks to the needs of the engagement rather than apply them rigidly., • A track record of developing others, whether through formal mentorship, line management, or leading by example in a team environment., • Being a natural collaborator and dot-connector, bringing people into alignment through clarity, empathy, and conviction rather than authority., • Having strong intellectual curiosity, particularly about the rapidly evolving AI landscape and its implications for how digital products are built and managed., • Being a confident and polished communicator, adapting communication style to different audiences and operating comfortably in both technical discussions with engineers and board-level strategy conversations., • Having strong commercial awareness and strategic thinking, with the ability to identify opportunities within client relationships and help develop them responsibly., • Leading by example on engagements, setting a high bar for quality, professionalism, and creative ambition in how work is delivered., • Focusing on outcomes over outputs, prioritizing the real impact and value of the work rather than simply completing deliverables., • Showing strong initiative and a clear bias toward action, balanced with the judgment to pause, align stakeholders, and move forward with clarity when needed. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. ___ to see how we’re creating a more equitable Valtech for all. The benefits This is a full-time position based in the United States. Beyond a competitive compensation package, we offer: • Flexibility, with remote and hybrid work options (country-dependent), • Career advancement, with international mobility and professional development programs, • Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues. • Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products., • Assist customers with product inquiries, troubleshooting, and after-sales support., • Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience., • Maintain accurate records of customer interactions in our CRM system., • Collaborate with the technical and product teams to provide comprehensive solutions to customer queries., • Stay updated on product knowledge, features, and services to provide informed assistance to customers., • Fluency in Danish (both written and spoken) is mandatory; knowledge of English is a plus., • Prior experience in customer support or service roles, ideally in the appliances or electronics sector, is preferred., • Strong communication skills with a friendly, approachable demeanor., • Excellent problem-solving skills and the ability to work under pressure., • Familiarity with customer service software and CRM tools is advantageous., • Self-motivated and able to work independently in a remote environment., • A genuine interest in domestic appliances and a passion for helping customers., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. We are seeking a high-impact Senior Customer Success Manager to own the strategic roadmap and growth trajectory for a portfolio of our most complex, high-value enterprise healthcare accounts. This is a role for a strategic partner who can navigate the nuances of hospital systems with 25,000+ employees and influence outcomes at the C-suite level. You will act as the primary bridge between our customers' clinical and operational goals and our product’s evolution, ensuring that our solutions for credentialing and workforce compliance remains a vital part of their daily operations. You are a self-sufficient CSM who can identify growth opportunities, mitigate churn through predictive analysis, and mentor a growing team to elevate our collective Customer Success culture. What You’ll Do * Strategic Partnership: Own the executive-level relationship for top-tier healthcare accounts (TCV $200k+). You will serve as a trusted advisor to CHROs and HR Directors, guiding them through regulatory shifts and long-term value realization. * Retention & Growth Strategy: Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation. You are responsible for maintaining high revenue retention and identifying expansion leads. * Product Advocacy & Feedback: Serve as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team. You will proactively find creative solutions for product gaps and help influence the future roadmap. * Operational Excellence: Optimize and leverage CS tools (Gainsight and Hubspot) to track account health and streamline workflows. You will lead by example, formalizing best practices and playbooks for the wider team. * Cross-Functional Influence: Collaborate across Product, Marketing, and Sales to ensure strategic accounts are aligned with feature releases, marketing case studies, and expansion targets. * Mentorship: Level up the performance of junior CSMs by providing guidance on enterprise negotiation tactics and high-stakes account management. What You’ll Bring * 5+ years of B2B SaaS Customer Success experience managing strategic enterprise accounts. Direct experience in HealthTech, healthcare compliance, or credentialing is strongly preferred to navigate the regulatory complexities of modern health systems. * Exceptional written and verbal storytelling skills. You can distill complex data into a clear vision that excites executive stakeholders. * A self-starter who thrives in a remote environment with limited oversight. You are comfortable taking over a top 10 book of business and creating an immediate action plan. * Experience with Gainsight (or similar CS platforms) and CRM tools like HubSpot. * A problem-solver who can identify a churn risk before it happens and build a contingency plan to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes. Must be located in Central, Mountain, or Pacific Timezones in the US. • Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities., • Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment., • Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs., • Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals., • Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles., • Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers., • Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning., • Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker., • Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams., • Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion., • Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes., • Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation., • Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies., • Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned., • Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform., • Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds. The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the___. #LI-SK1 The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300 - $117,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

JOB SUMMARY We are seeking a candidate preferably with experience supporting litigation, with experience in customer service, and Legal assistant experience. Preferably with a background working alongside defense counsel. Success in this role requires a genuinely personable professional who can engage comfortably with clients, maintain a positive presence, and promote long-term relationship building. The ideal candidate brings strong interpersonal skills, communicates with clients in a personable yet professional manner, and can navigate sensitive case matters with discretion, empathy, and sound judgment. The Legal Services customer service representative is a hybrid role that focuses on building client relationships while also providing support to the Operations staff. The position plays an integral role as they are responsible for communication with the customer, reviewer, and staff to ensure a quality report is delivered by the customer's deadline. The Legal Services CSR is responsible for providing a seamless workflow process to ensure a timely completion and the overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and accuracy. Customer service representatives are expected to be able to communicate with clients, reviewers, and be responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Operational Duties and Responsibilities • Assist with Legal inquiries from staff, • Take the lead on any client request, • Train on Workflow processes., • Ensure all Legal client profile instructions are up-to-date and accurate Ability to handle client matters with sensitivity, discretion, and professionalism. Demonstrated ability to engage with clients professionally, provide clear updates, and maintain positive relationships. Handling Receipt of New Cases: • Intake new cases and review/verify information and requests. Draft cases by entering, • information into the Dane Street system., • Work with the client on any information missing pertinent to processing claim., • Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements., • Ensure that the assigned physician has no conflict of interest with the case assignment. Client Interaction: • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client., • Strong communication Skills, • Assign cases to experts, • Forming relationships with Doctors, • Oversight of Cases: • Monitor, process, and track cases to ensure we meet deadlines., • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client. Additional Duties Work with the Operations Managers and CSR Supervisors to provide initial/follow-up training to the CSR teams as needed. Research/train on new regulations or client requirements with the CSR teams. May provide oversight to the work of the team members. Continuously improves processes that help to facilitate better turnaround time, peer-to-peer success rates, and lessen returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Senior Developer to join our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of professional software development experience in a production SaaS environment. * Strong experience building backend services in a modern language (e.g. Go, Node.js, Ruby, or Python). * Deep experience with React and/or TypeScript in customer-facing web applications. * Strong understanding of instrumentation, analytics, and defining meaningful success metrics. * Ability to operate autonomously, drive initiatives forward, and influence technical direction. * Strong collaboration skills and a growth mindset. What you can expect: * Shape and evolve our experimentation platform (feature flags, instrumentation, data quality, reporting loops). * Lead the design and implementation of experiments that drive activation, engagement, and expansion. * Partner closely with product, design, and data to refine hypotheses, define measurable outcomes, and interpret results. * Balance rapid iteration with long-term architectural health and security. * Raise the bar for code quality, observability, and performance across the team. * Mentor engineers through code reviews, technical design discussions, and pairing. * Identify technical opportunities to unlock new growth mechanisms. * See your work directly influence measurable customer and business outcomes. Bonus points for: * Demonstrated experience leading or significantly contributing to experimentation-driven product development. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). * Experience working in security- or compliance-sensitive domains. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the Role The Sr. Mortgage Technology Consultant works directly with our customers from contract signing through implementation and launch to meet their Professional Services needs, servicing specifically our customers who need Encompass® implementations, optimizations, or custom support. This position requires an elevated knowledge of the mortgage loan workflow, from the initial loan application stage through the loan completion stage, along with advanced technical Encompass® administration experience, to improve and streamline workflows and processes for Lender Toolkit clients. What You'll Own • Ownership of multiple external client relationships, including identifying client needs, interpreting client problems, and communicating expectations. This includes leveraging extensive mortgage workflow knowledge along with Encompass administration experience to provide a reliable resource to address client needs., • Organization of projects within the Teamwork Project Management software and communication of project statuses, with clear prioritization and history of work completed. This includes organizing and leading weekly project calls with each client, completing a consistent number of tasks and solutions to production, and demonstrating ROI for the client., • Make recommendations based on proficient technical knowledge with the ability to communicate effectively to understand problems and explain solutions., • Develop functional, error-free, advanced Encompass solutions, with thorough scoping, testing, and documentation, that resolve client needs., • Configure Encompass environments, including Smart Client, Web, TPO, and Consumer Connect, using best practices. Adapting to new mortgage workflow and Encompass solutions and integrations when needed., • Work on assigned internal projects to expand the existing product and service offerings for Lender Toolkit customers. Provide suggestions and solutions to expand and enhance the Lender Toolkit product library. Partnering and guiding team members on suggested solutions and training opportunities., • Demonstrate excellent customer service skills and telephone presence with ability to demonstrate control and flexibility while dealing with difficult internal/external clients., • Staying abreast of industry trends and regulatory changes and maintaining any required industry certificates (as needed)., • Act as a resource to less senior members on the team and assist on training, troubleshooting, etc. when needed., • 7+ years knowledge of the ICE Mortgage Technology Encompass® platform including advanced functions including programming/coding., • 7+ years understanding of mortgage lending, regulatory requirements, and their application to a general production workflow., • Proficient in Encompass® programming of business rules, input forms, custom print forms, DDM, TPO setup, Consumer Connect Setup, alerts, templates, tasks, hard stops, and other file flow checks & balances. Experience with Visual Basic., • Familiarity with Encompass® Web, SDK programming of plug-ins, extracts, and Developer Connect., • Possess excellent verbal and written communication skills and the ability to interact professionally, confidently, and intelligently with a diverse group of mortgage professionals, including executives, managers, and subject matter experts., • Ability to understand client needs and pain points and identify mortgage workflow challenges/opportunities to develop suitable business rules documentation, requirements, and specifications to then configure/modify Encompass® to meet those requirements., • Ability to analyze and troubleshoot issues at a root level and identify and implement solutions to prevent issues in the future., • Ability to identify the value of solutions provided and communicate that value to the client., • Ability to work with minimal supervision and take initiative in pursuing position responsibilities and department or company goals with an ability to recognize and act on changing priorities., • Ability to perform complex technological research work while being organized, acute attention to detail, high rate of accuracy with ability to manage multiple projects and operate in a high-volume, fast-paced environment., • Excellent customer service skills and telephone presence are required with ability to demonstrate control and flexibility when dealing with difficult internal/external clients., • Ability to maintain quality and high productivity when dealing with changing work demands. Tech Stack • Encompass®, • Microsoft Suite, • Teamwork Project Management Perks and Benefits • Remote Work: No daily commute, no traffic., • Comprehensive Benefits: Medical, Dental, Vision, and more to keep you and your family healthy, including a FREE tier of employee medical and dental., • Monthly Socials: Play games, earn prizes, and have fun with all employees at Lender Toolkit., • Wellness initiatives: Bi-Weekly Meditation, Group Challenges, and More!, • Power Coin Rewards System: Opportunity to Earn Points in exchange for gift cards, experiences, travel, and more! Please note that at this time, Lender Toolkit is not able to hire candidates who reside within the state of New York or California. Lender Toolkit welcomes all candidates with equal opportunity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #LI-BS1

Thanx is a leading loyalty and guest engagement platform that empowers regional and national restaurant brands to grow customer lifetime value. Our platform combines lifecycle marketing automations with innovative loyalty tools, focusing on access, status, and personalization instead of rote discounts. Powered by our proprietary credit card tokenization technology, Thanx captures accurate purchase data at scale, driving our CRM suite and powering high-conversion ordering experiences on both web and app. We were honored as one of Nation’s Restaurant News’ ___ top 50 innovators in food service. Backed by over $30M in investment from industry-leading VCs like M33 Growth, Ribbit Capital, and Sequoia Capital, Thanx has a thriving culture of trust, autonomy, and internal growth. Our values — Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely — are key to our success, resulting in strong employee tenure and an impressive alumni network. We’re looking for a highly organized, detail-oriented Staff Accountant to support our Finance team. This role is ideal for someone with early-career experience who is ready to take on more ownership and expand their exposure across the full accounting cycle. You will play a key role in day-to-day accounting operations across accounts payable, accounts receivable, and general ledger processes, while gaining hands-on experience in month-end close, reporting, tax, and audit. You’ll also partner cross-functionally to support revenue-related workflows and ensure accuracy across financial and operational systems. We’re especially excited about candidates who are interested in leveraging automation and emerging AI tools to improve efficiency, reduce manual work, and help modernize accounting processes as we scale. • Manage accounts payable processes, including invoice review, coding, and vendor coordination, • Support accounts receivable, including billing, payment tracking, and resolving discrepancies, • Assist with collections efforts and partner with internal teams on outstanding balances, • Maintain accurate financial records and ensure proper documentation, • Partner with Finance and GTM teams to support billing and revenue workflows tied to Salesforce, • Ensure accuracy and completeness of customer, contract, and billing data across systems, • Assist in reconciling data between Salesforce and accounting systems to support revenue reporting, • Help improve processes and data integrity across revenue and finance systems, • Prepare journal entries and perform account reconciliations, • Support and gradually take ownership of portions of the monthly close process, • Assist in preparing financial reports and internal reporting packages, • Help ensure accuracy and completeness of financial data, • Assist in preparing schedules and documentation for tax filings, • Support external audits by organizing records and responding to auditor requests, • Help maintain compliance with accounting policies and internal controls, • Maintain accuracy of accounting systems and financial data, • Identify opportunities to automate workflows and reduce manual processes using tools and AI, • Support implementation of process improvements across accounting and revenue operations, • Document accounting workflows and ensure processes are consistently followed, • 1–3 years of accounting, finance, or related experience, • Bachelor’s degree in Accounting, Finance, or a related field, • Strong understanding of basic accounting principles (GAAP exposure preferred), • Experience supporting AP, AR, or general ledger processes, • Experience working with or supporting CRM systems (Salesforce preferred), • Proficiency in Excel or Google Sheets (required), • Interest in automation, systems, or AI tools to improve workflows, • Strong attention to detail and organizational skills, • Ability to manage multiple priorities and meet deadlines, • Clear communication skills and ability to work cross-functionally, • Accounting operations (AP, AR, reconciliations) are completed accurately and on time, • Revenue-related data across Salesforce and accounting systems is accurate and reliable, • You take ownership of portions of the month-end close process, • Financial data is organized, consistent, and audit-ready, • You proactively identify opportunities to automate and improve accounting processes Thanx uses structured internal levelling and location-based compensation. Final levelling and compensation are determined through the interview process based on experience, scope, and work location, and any offer will align with the appropriate range. Application Process: • This position is an existing vacancy., • We may use artificial intelligence (AI) tools to assist in screening or assessing applications; human review will always remain part of the process. Ready to change your life? Apply now! We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thanx will consider qualified applicants with arrest or conviction records for employment in a manner consistent with local requirements.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. The ideal candidate will have expertise with the Field Service Management (FSM) module. To be considered for this role, you must be a U.S. citizen and willing and able to subscribe to a Public Trust background. This is a 100% remote opportunity As a ServiceNow Technical Consultant, working remotely, you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications. * Advanced Solution Design and Implementation: • Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions., • Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. Customization and Integration:, • Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies., • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods. Project Leadership:, • Lead and oversee multiple, high-impact ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget., • Provide project leadership, including mentoring junior consultants, managing project risks, and ensuring stakeholder alignment and communication. Technical Consulting and Support:, • Act as a technical advisor to clients, offering expert guidance and best practices for leveraging ServiceNow to achieve business goals., • Provide advanced troubleshooting, support, and optimization for existing ServiceNow implementations. Documentation and Standards:, • Create and maintain comprehensive technical documentation, including advanced design specifications, technical guides, and process workflows., • Ensure adherence to technical standards and best practices across all projects., • The employee is required to travel to business and customer locations, locally and/or nationally, up to 20%., • Minimum of 3-5 years of experience working with ServiceNow platform., • Proven experience in designing, developing, and implementing ServiceNow solutions., • Proficiency in JavaScript, HTML, CSS, and other web development technologies., • Strong understanding of ServiceNow architecture and data model., • Experience with ServiceNow integration methods, including REST and SOAP APIs., • Knowledge of ITIL processes and best practices., • Bachelor’s degree in computer science, Information Technology, or a related field., • Certifications:, • ServiceNow Certified System Administrator (CSA) is required., • Additional certifications, such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable. Preferred Qualifications:, • Experience with Customer Service Management and CCaaS., • Experience with CTI and IVR integrations., • Experience with Agile/Scrum methodologies., • Familiarity with additional ServiceNow products and modules. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Account Executive (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

At Chromatic, our mission is to improve the UX of the internet and safeguard the world's pixels. We're building tools that make it impossible to ship broken pixels. Thousands of front-end teams—including BBC, Shopify, and Adobe—use Storybook and Chromatic to map every state of their applications and ensure each one is tested and approved before reaching the billions of people who interact with them daily. We're seeking an engineering manager to be responsible for a full-stack feature team building customer-facing capabilities for our platform. Thousands of developers and stakeholders use this application to interact with our UI Tests, UI Review workflows, and other features—all to ensure their front-ends are regression-free. These powerful customer-facing workflows are built with React (Next.js), GraphQL, Emotion, and TypeScript. Over the past year, highlights from our team's work include: * Launched accessibility regression testing to help customers continuously improve the accessibility of their front-ends. * Shipped a new Dashboard that provides a project-wide, component-level view of accessibility issues. * Built workflows for handling inconsistent UI rendering in UI tests. * Implemented new enterprise account management features. * Improved the performance and accessibility of the Chromatic front-end. We're at a significant moment in our company's history. We're running a successful business at tremendous scale, and your work will immediately impact customers worldwide. We need your expertise to evolve our product and architecture. Shipping with momentum matters, but we also make space to think ideas through carefully and ship the right things. Our diverse team is full of passionate, curious people who can learn, grow, and feel supported in taking on new challenges. We dive into complex problems and create simple, high-quality, delightful solutions. If you're energized by the idea of building systems that prevent bugs from reaching millions of users daily, this is the perfect job for you. This is a fully remote position on a cross-functional team for individuals based in the mainland US or Canada. * Lead a team of 6-10 engineers and consistently deliver projects that align with our business objectives. * Collaborate with the rest of the engineering management team to continually evolve our culture and processes. * Work cross-functionally at Chromatic to ensure feature continuity between Chromatic and Storybook and ship work that delights developers. * Collaborate with the Product team, your peer managers, and other stakeholders to prioritize upcoming projects. * Take responsibility for successful execution of projects in your domain. * Meet regularly with your team to manage tasks and help remove blockers. * Mentor and support the growth of our engineering team. * Establish onboarding procedures for new hires to the team (or other staff beginning to contribute to Storybook), and help grow the team through hiring as needed. * 3+ years of professional experience as a manager of a software engineering team. * Clear written and verbal communicator who can share thoughts and ideas productively in our distributed, asynchronous environment. * Excellent interpersonal skills with the intuition and empathy to effectively lead a team of folks across time zones and physical locations (the team you’ll be leading is primarily based in North America, but our teams are distributed globally). * Strong opinions, weakly held—someone who pushes back on ideas to drive better outcomes, handles critique without defensiveness, and demonstrates a growth mindset. * Focused executor who stays accountable to commitments, contains distractions, and ensures the team delivers consistent progress even when things don't go as planned. * Genuinely invested in developer experience, whether you've shipped tools for developers or spent years deeply understanding front-end teams' pain points. * Have 5+ years of professional experience as an engineer in web development. * Have managed an engineering team in the developer tooling space. * Have experience with Storybook or Chromatic. * Have worked effectively in a distributed, remote-first team environment. * Have followed a non-traditional path into software and bring insight from experiences beyond engineering. We understand that even the best candidates might not meet all the above qualifications on day one. That's okay. If you’re excited about Chromatic’s mission and want to grow your skills, we’d love to hear from you. Salary Range: US$185K - US$207K + equity. Learn more about our compensation philosophy ___. For a list of our other benefits & a peek into life at Chromatic, visit our careers ___.

Join Patrique Mercier Recruitment FR as an Italian Speaking VIP Customer Support Agent. This exciting role provides you with the opportunity to work with high-profile clients in a premium environment, offering exceptional service and support in a fast-paced setting. If you have a passion for customer satisfaction and a flair for communication, this is the perfect role for you! • Deliver personalized support to VIP customers, addressing their inquiries via various channels including phone, email, and chat., • Build and maintain strong relationships with high-value clients, ensuring a seamless experience., • Respond to complex inquiries and resolve issues swiftly, demonstrating your expertise and dedication., • Document customer interactions comprehensively to ensure continuity of service., • Collaborate with other departments to facilitate effective resolutions and enhance the client experience., • Proactively identify areas for improvement in service delivery and suggest changes to processes., • Stay informed about the latest products and services to provide accurate and relevant information., • Fluency in Italian and English, both written and spoken., • Demonstrated experience in customer support roles, preferably with VIP clientele., • Exceptional communication and interpersonal skills., • Strong problem-solving skills and ability to handle high-pressure situations., • Detail-oriented with excellent organizational skills., • Familiarity with CRM systems and standard office software., • A proactive approach and a passion for delivering outstanding customer service., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ), • Health Insurance, • Private Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

About the role: Samsara’s Automation team enables fast, high-quality software releases by building reliable test tools and frameworks, identifying opportunities to improve developer experience, and engaging cross-functionally to resolve key issues. In this role, a successful candidate will help build our Automation Test Framework. This key role will enable teams to ship high-quality products, ship firmware updates to our customers faster, and facilitate quality investigations. This position may be Remote-US. If remote, occasional travel may be required on a quarterly basis. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together. In this role, you will: • Own Automation as a Product: Define and drive high-impact, end-to-end automation solutions. You don’t just facilitate testing; you architect the bridge between hardware development and rapid software delivery across the entire product lifecycle., • Drive Technical Vision & Delivery: Act as the technical North Star for the team. You take full accountability for the end-to-end delivery of complex automation solutions, while elevating the collective bar through intentional mentoring and technical leadership., • Identify & Build Opportunities: Proactively partner with Firmware and QE to uncover bottlenecks in the developer experience. You don’t wait for requirements; you identify friction points in testing speed and quality and build solutions to eliminate them., • Architect for the Future: Design and scale robust software frameworks capable of handling the rigorous reliability and performance demands of a global device fleet., • Optimize Workflows with AI: Pioneer the integration of AI tools and intelligent automation to streamline development and testing workflows, significantly reducing manual overhead and accelerating the feedback loop for our engineers., • Bridge the Hardware-Software Gap: Develop sophisticated software that turns physical hardware infrastructure into a seamless, scalable automation utility. You will integrate simulation and validation tools that support both current products and unreleased next-generation designs., • Drive Organizational Adoption: Act as an internal evangelist for your tools. You ensure long-term success not just by shipping code, but by conducting high-value demos, tutorials, and proof-of-concepts that prove the framework's value to Firmware and QE users., • Engineer Realistic Simulation: Create high-fidelity simulation environments that unlock platform-wide functional testing before hardware even reaches the bench., • Solve for the "Why": Create measurable impact by developing deep empathy for your internal customers. You identify their core pain points and move beyond "bug fixing" to recommend and implement strategic, long-term solutions., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • Five years of experience developing software, bonus points for emphasis on testing/software tools for product development and validation., • Understanding of tradeoffs between efficiency, scalability, and performance., • Extensive experience in code reviews, especially cross-functional/cross-discipline., • Experience creating and implementing hardware-in-the-loop simulation., • Technical understanding of communication protocols (TCP, UART, and wireless)., • Ability to design and develop hardware infrastructure for test applications. (e.g. power measurement tools, RF testing, etc.)., • Experience with test instrumentation, including the use of power supplies, power analyzers, battery simulators, call boxes, and GPS simulators., • Experience working and developing within a Linux environment. An ideal candidate also has: • A Product & Owner Mindset: You are obsessed with the "why." You possess deep customer empathy, take full accountability for end-to-end outcomes, and proactively adapt based on feedback to ensure long-term success., • Infrastructure Architect Experience: Proven track record of building and scaling automation and HIL testing frameworks from the ground up., • Hardware & Wireless Expertise: Hands-on experience testing embedded systems with CAN interfaces, and wireless protocols like BLE, WiFi, LTE, and GNSS., • Data-Driven Leadership: Expert in defining test strategies, triaging complex failures, and leveraging Python and data tools (e.g., SQL, Pandas, Databricks) to turn raw metrics into actionable insights., • Workflow Optimization: A proactive approach to streamlining development cycles, including the ability to leverage AI tools to automate manual overhead and accelerate feedback

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions for the verticals that depend on Computational Fluid Dynamics and optimization focused on materials science and chemistry - solving the world’s most complex problems. Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact. Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. Responsibilities: • Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications., • Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain., • This includes working through business needs and mapping Quantum Algorithms (with a strong focus on chemistry and materials, but also financial services, bioscience, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team., • Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products., • Navigate competitive objection handling, • Translate business needs expressed by our clients into technical work projects in collaboration with other team members., • Create assets to explain features of our quantum applications and other IonQ quantum products., • Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows., • Lead client discovery sessions for business oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team, • Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large., • Attend industry conferences, as needed, to talk to client and support our booth activities., • Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities., • This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first. You’d be a good fit with: • 5+ years of experience in the materials, manufacturing, and chemistry industries leading technology initiatives and innovation (or equivalent capacity). The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical., • Bachelor’s degree or above in Materials Science, Chemistry, Computer Science, Machine Learning, Data Science, or other STEM field, such as Physics or Engineering, • Motivated learner with a strong passion for applied Quantum Mechanics (computing, network, security, sensing and other domains). You’d be a great fit with: • Masters or PhD in a STEM field, perhaps adjacent to quantum computing. This can enable quicker client trust and confidence., • 5+ years of experience in technical customer-facing role or equivalent capacity. This isn’t a pre-requisite, but helps in transitioning to customer-facing roles., • Hands-on experience with Qiskit, Cirq or other quantum computing SDK., • Proficient in Python and Jupyter Notebooks., • Expert architecture skills across various technologies (“full stack skills”), • Experience leading technical events. Location: This position can work onsite or hybrid from one of our offices or fully remote in the US Travel: Up to 20% travel domestically and globally Job ID: 1288 The approximate base salary range for this position is $167,808 - $219,704. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. Our Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer. As part of this team, you provide an authentic customer experience via phone, email, and chat, and utilize a variety of software tools to navigate customer accounts, facilitate orders and returns, research and respond to product inquiries, and communicate recommendations and effective solutions. Your focus is always on providing best-in-class customer service. This work-from-home position is a full-time Seasonal role through mid to late October. • With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude, • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication., • Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues, • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions, • Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand, • Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance., • Share insights on emerging customer trends and recommend process improvements., • Attend training and participate in cross-training opportunities to enhance skills and knowledge., • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity., • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace., • At least a year of customer service experience, • High school diploma or GED, • Proficiency with Microsoft Office suite of applications; must be technically savvy, • Effective communication skills, both written and verbal, • Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges, • Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements., • Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction, • Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations, • While this is a work-from-home opportunity, you must currently reside in one of these states: AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI, • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired, • Previous remote work experience Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Product Manager, Measurement NovaTech Automation | Fully Remote (North/South America time zones) | Up to 15% travel About the Role This role is responsible for NovaTech's electrical power measurement product portfolio — from initial strategy and development through launch, support, and end-of-life. You'll serve as the internal subject matter expert for power measurement devices used in substation and grid edge applications, and act as the voice of the customer by translating utility and grid edge market needs into clear, actionable product requirements. Key Responsibilities Product Strategy & Roadmap • Develop and maintain a product strategy for the measurement portfolio that aligns with NovaTech's mission and long-term goals, • Build and update a product roadmap that reflects both short- and long-term development plans, keeping pace with market and customer needs, • Identify opportunities for product line expansion, including adjacent applications and emerging grid modernization trends, • Conduct market research to identify emerging trends, customer needs, and the competitive landscape within the power utility industry, • Use market intelligence to inform product positioning and feature prioritization, • Build and maintain relationships with utility customers, system integrators, and industry stakeholders through site visits, advisory boards, and direct feedback sessions, • Monitor regulatory and standards developments (IEEE, IEC) that may affect product requirements or open new market opportunities, • Work closely with sales, engineering, and manufacturing to define product requirements, specifications, and timelines that balance technical feasibility with market demand, • Collaborate with quality assurance teams to ensure products meet industry standards for reliability and performance, • Coordinate product launch activities including marketing campaigns, sales training, and customer support documentation, • Develop go-to-market strategies including competitive positioning, value propositions, and sales enablement materials, • Define pricing strategies, manage product budgets and forecasts, and keep products profitable while staying competitive, • Track KPIs including product adoption rates, customer satisfaction scores, and market share to support continuous improvement, • Bachelor's degree in engineering, business, or a related field required, • 5+ years of product management experience with technical B2B products in power utility, industrial automation, or adjacent industries, • Demonstrated track record of bringing products from concept to market, • Master's degree in engineering or MBA preferred, • Strong technical understanding of AC power measurement, • Familiarity with automation protocols including DNP3, IEC 61850, and C37.118, • Proficiency in Microsoft Office Suite, • Strong organizational, analytical, and problem-solving skills, • Clear communicator with the ability to influence across teams without direct authority, • Comfortable working cross-functionally in a fast-paced environment, • Able to translate technical requirements into business value

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD), • Proven team player and team builder Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 250 to 3,999 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Commercial Named AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations. This person must be located in Central, Mountain, or Pacific Timezones. • Meet or exceed quota while fostering strong customer relationships, • Articulate the value of GitLab to our ___ prospects and customers in the US Eastern region, • Take ownership of and act as the CEO for the book of business in your territory:, • Document the buying criteria & process, next steps & owners, • Build a strong pipeline through a healthy cadence of prospecting activity, • Prospect and close new business to expand your territory, • Ensure adoption of our solutions and do your best to avoid churn and contraction, • Work and collaborate with our Partner ecosystem to drive new business and value for our customers, • Create an accurate forecast for each quarter against your plan/budget, • Drive attendance to our events, which you will be part of to further network with current and prospective customers, • Contribute to root cause analyses on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team., • Contribute to documenting improvements in our ___, • Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process, • Be the voice of the customer by contributing product ideas to our public ___, • Master MEDPICC and Command of the Message on all opportunities, • A true desire to see customers benefit from the investment they make with GitLab, • Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops), • Interest in GitLab, and open source software, • Ability to leverage established relationships and proven sales techniques for success, • Effective communicator, strong interpersonal skills, • Motivated, driven and results oriented, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, • You share our ___, and work in accordance with those values., • Ability to travel regularly to meet with customers in person and comply with the company’s ___ #LI-SK1 Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $79,900 - $141,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD) Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Modern Family Law, a rapidly expanding national family law firm, is seeking an experienced and detailed Staff Accountant to join our growing Finance team. This is an exciting opportunity for a financial professional who thrives in a fast-paced, multi-state environment and is eager to contribute to a mission-driven organization focused on helping clients move forward with their lives. The Staff Accountant plays a critical role in supporting the firm’s financial operations, including general ledger activities, reconciliations, compliance filings, and collaboration with cross-functional partners. This is a full-time, remote position reporting to the Senior Accountant. Modern Family Law offers competitive compensation, a wide range of benefits, and a culture built on family values. This role is remote, but the Staff Accountant must reside in Colorado or Texas. Key Responsibilities: General Ledger & Reconciliations • Record daily banking and financial transactions with accurate general ledger coding., • Perform timely and accurate bank reconciliations, including operating and trust accounts., • Maintain balance sheet integrity and proactively research and resolve discrepancies., • Research and complete required state and local filings across multiple jurisdictions., • Assist with year-end compliance activities, including preparation and filing of 1099s., • Support accounts payable processes, including vendor setup, invoice review, coding, and processing., • Ensure invoices are reviewed and approved in accordance with firm policies and internal controls., • Partner with Accounts Receivable team members on collections, trust replenishment, and reconciliations., • Assist with resolving client chargebacks, billing discrepancies, and payment issues., • Assist the CFO and Senior Accountant with financial analysis, reporting, and supporting data as requested., • Participate in cross-training and serve as backup support for Finance team members., • Contribute to process improvements and system enhancements as the firm scales., • As our culture is remote-first, all employees are expected to have the capability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours., • Bachelor’s degree in Accounting, Finance, or a related field, or equivalent professional experience required., • Minimum of three (3) years of experience in an accounting or finance role required., • Experience in a multi-location or multi-state organization preferred., • Experience in the legal industry strongly preferred., • Customer service experience a plus., • Demonstrated working knowledge of Generally Accepted Accounting Principles (GAAP)., • Proficiency with Microsoft Office Suite, including advanced Excel skills., • Experience with accounting, billing, and financial systems such as QuickBooks, TimeSolv, LawPay, and Salesforce preferred. Skills and Competencies: • Strong analytical, organizational, and problem-solving skills., • High attention to detail with the ability to maintain accuracy in a fast-paced environment., • Ability to manage multiple priorities and work effectively in an interrupt-driven setting., • Excellent written and verbal communication skills with the ability to interact professionally with employees, vendors, and clients., • Ownership mindset with a willingness to grow and evolve alongside the firm., • Ability to maintain professionalism and confidentiality when handling sensitive information., • Adaptability and resilience when working under pressure or tight deadlines., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Eligible for Work From Anywhere after 6 months Mandatory Notices for Applicants: ADA Compliance: Candidates must be able to perform the role with or without reasonable accommodation. Requests for accommodation should be made to the Director of People & Culture in advance. Compensation and Benefits: Salary Range: $70,000-$90,000. This range is a reasonably reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Comprehensive benefits package includes health insurance, HSA/FSA options, short-term and long-term disability, dental and vision care, life insurance, 401(k), vacation, sick time, and access to an employee assistance program. Additional voluntary benefits include accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance. Commuter and transit benefits may be available in some locations. Modern Family Law will consider all qualified applicants with arrest or conviction records. Modern Family Law is committed to diversity and inclusion in the workplace and has zero tolerance for harassment of any kind. Individuals seeking employment at MFL are considered without regard to their race, color, religion, sex, sexual orientation, gender identity, transgender experience, national origin, age, marital status, ancestry, disability, military status (including discharge status), genetic information, or any other protected class status as set forth by local, state, and federal law.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. In this role, you contribute to the PointClickCare’s data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance to deliver clinical and operational data at scale for analytics and AI. You have a track record of building sophisticated solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. The Principal PM will partner closely with architecture, engineering, data science, clinical, compliance, and infrastructure teams to build a secure, interoperable foundation that supports analytics, AI/ML, care delivery, and new product innovation across the enterprise. This role demands deep expertise in health data domains and a strong ability to rapidly turn complex technical challenges into actionable platform strategy. * Define and drive the longterm strategy for a unified health data platform supporting clinical, operational, and product use cases. * Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, thirdparty APIs). * Lead platform initiatives that improve data completeness, lineage, governance, and quality. * Partner with product teams to enable them to: define data models and canonical representations to support downstream applications, including AI/ML pipelines. * Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute. * Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack. * Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with realworld healthcare needs and regulatory expectations. * Facilitate crossteam decisionmaking, often balancing accuracy, technical feasibility, security, and cost. * 12-15+ years of product management experience, with at least 5 years focused on health data platforms or clinical data systems. * 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents. * Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred. * Deep understanding of healthcare data formats, ontologies, and regulatory contexts. * Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems. * Experience working with data governance, data catalogs, and stewardship * Experience working with clinical teams and navigating healthcare workflows. * Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields). * Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs. * Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences. * Highly autonomous leader comfortable driving multiteam initiatives without direct authority. * Obsessively focused on data quality, reliability, integrity, and endtoend lineage. * Passionate about improving care outcomes, patient experience, and clinician efficiency through highquality health data infrastructure. $170,000 - $189,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $170,000 - $189,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Why PointClickCare · Market leader: #1 EHR platform for long-term and post-acute care in North America · Massive data advantage: Decades of real-world insights from millions of resident journeys · Mission-driven: Our technology helps caregivers deliver better outcomes for seniors · Growth stage: Senior Living is a strategic priority with significant investment and executive sponsorship · Culture: Collaborative, customer-obsessed, and committed to continuous improvement PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job descriptionWant to join a growing, winning team selected as a National Best Places to Work, Ingram’s Best Company to Work For and one of the Top 100 Healthiest Workplaces in America? We work hard to provide a great environment where people enjoy coming to work and have access to a balanced quality of life. Delta Dental of Kansas is a place where employees can grow and develop, positively impact their communities, and achieve their personal and professional goals. Our employees listen to, learn from, support, and encourage one another in a fast-paced, fun, and engaging environment. We put our customers and stakeholders at the center of all we do and strive for excellence. We have created a culture focused on winning, trust, listening to each other, collaborative innovation, and positive teamwork. We are dedicated to the personal and professional development of our employees by encouraging employees to grow and do their best. We balance work and life priorities by promoting the health and wellness of our employees. We regularly recognize and celebrate our employees for their outstanding work and accomplishments. We promote employee connection, empowerment and engagement with employee and volunteer activities throughout the year. How We Take Care of Our People: A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you are at work!“You” time: we offer paid vacation, flexible and remote work options, sick time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.Competitive compensation package that includes an annual bonus and merit increase.401(k) plan with company match and additional contribution for those who are eligible.Employee Assistance Program for you and everyone in your household.Career growth: Education/tuition assistance, corporate memberships, seminars, professional development courses, robust training programs and tuition reimbursement programs so employees can improve their knowledge and skills.Named the top 2022 and 2023 Healthiest 100 Workplaces in America, including on-site fitness center, employee lounge, self-care room, wellness programs, healthy cooking seminars, biometric screenings, and gym membership benefits.Our Culture Champions and Wellness Committees plan various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls and many other activities to enhance employee connection and engagement. Delta Dental of Kansas Has Been Recognized Nationally and Locally As: Named 2023 Best Company to Work For by Ingram’s Magazine.Named 2023 and 2022 Healthiest 100 Workplaces in America by Springbuk.Named the top 2023 Healthiest Employer by the Kansas City Business Journal.Named a Best Place to Work by the Wichita Business Journal 2021, 2022, and 2023.Nationally selected as Best Places to Work in Insurance in 2021 and 2022.National Company of the Year for Insurance by the American Business Awards (Gold Award).Management Team of the Year (American Business Awards).Most Innovative Company of the Year under 2,500 Employees (American Business Awards).Top Innovation Award by the Wichita Business Journal.Healthy Workplace Gold Award for excellence in employee engagement and community service.AM Best “Excellent” rating among over 16,000 insurance companies for business. management, innovation, operating performance, and risk management.Benchmark Portal Center of Excellence (given to top 10% of call centers nationwide).Sales Excellence Award for Outstanding Sales Growth.Top Call Center in North America (Customer Centricity Awards).Best Overall Customer Rating (among all companies) from Benchmark Portal. Key Responsibilities: Records and reconciles data for the purpose of updating databases, logs, and ledgers. Tasks may include data entry, recording and tracking data, preparing journal entries, and compiling data.Assists with month-end and year-end closing processes for the purpose of balancing and reconciling accounting records. Tasks may include reconciling accounts payables sub ledgers, accounts receivable sub ledgers, and bank statements monthly. Assists with year-end and Kansas Insurance Department audits as needed, and quarterly and annual regulatory reports for Kansas and Missouri Insurance Departments as needed. Assists with financial statement variance analysis.Posts entries to appropriate accounts for the purpose of updating the general ledger. Tasks may include reviewing and verifying reports, data entry, recording and tracking, compiling data, completing forms, checking numbers and payments for accuracy.Handles calls regarding billing, COBRA, and accounts payable inquiries for the purpose of sharing and obtaining information and maintaining accurate records. Tasks may include retrieving files and other information.Performs general finance duties for the purpose of supporting department objectives. Tasks may include preparing and mailing individual billing statements, preparing ASO billings and documentation, preparing cash reports, and preparing accounts payable checks. Delta Dental of Kansas is an equal opportunity employer. Benefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insuranceOn-site gymPaid sick timePaid time offProfessional development assistanceReferral programTravel reimbursementTuition reimbursementVision insuranceWork from home Schedule:8 hour shiftHybrid schedule (Monday and Friday are remote work days) • Bachelors degree in Accounting required., • 2 years of experience in general accounting strongly preferred., • 10-key skills with an error rate of 5% or less required., • Strong oral and written communication skills., • Proficient in Microsoft Office, especially Excel., • Must possess mobility to work in a standard office setting and/or remote home office setting.$54,000 - $68,000 a year

Associate Product Manager Join an Innovative Company with a Dynamic Culture! Our company prides itself on a culture of teamwork and camaraderie. Our primary goal is to attract and retain long-term employees with a friendly work environment, quality products, and challenging work. Advanced Business Integrators, Inc. (ABI) has always loved the challenge of automating monumental manual tasks, hence our motto “Managing the Unmanageable”. ABI MasterMind® is the World’s Premier Workforce Management Solution ABI MasterMind® serves over 900 of the most well-known venues in North America. ABI’s dynamic environment breeds a feeling of “family” that appreciates values and collaboration. ABI’s founder has deep roots in technology, including financial accounting, payroll, HRIS, and computer networking. Over 25 years ago, ABI’s founder addressed the need for more efficient technology and oversaw the team that built an amazing product to automate a highly seasonal and variable workforce for a Major League Baseball stadium. Today, ABI is the premier company in the public assembly workforce management industry, servicing a highly loyal customer base. We listen closely to our clients and continuously strive to improve our interactions and products; we live by the mantra “Hug the Customer”. THE OPPORTUNITY ABI is seeking a dynamic and detail-oriented, Associate Product Manager to gather business requirements and support the successful delivery of software solutions. This role bridges business needs, customer insights, and technical implementation, collaborating with engineering, customer success, and product teams to drive continuous product improvements and enhance customer satisfaction. During the first 30-90 days, you will undergo product training, self-study, and internal shadowing to build industry expertise, culminating in knowledge evaluations. The Associate Product Manager will report to the Product Director and will grow towards the Product Manager or Business Analyst roles. OUR EMPLOYEE COMPENSATION AND BENEFITS SHOW HOW MUCH WE VALUE OUR TEAM! • Starting salary- $80,000 - $105,000 depending on experience, • Hybrid work schedule; 75% remote, 25% in office after initial training period MUST LIVE WITHIN a 30-mile radius Sacramento, • Medical, Dental, Vision, Long-term Disability, Accidental death/dismemberment, 401(k), and Life insurance, • Benefit premiums for the employee on several health plans are paid 100% by the company Customer Feedback & Product Strategy • Develop a deep understanding of the product, industry, and customer needs, • Gather and organize insights from users and stakeholders to influence product decisions, • Collaborate with teams to enhance usability and customer satisfaction, • Work with stakeholders to define business problems and solutions, • Act as a liaison between business teams, engineering, and product management, • Support engineering, QA, and customer support in the development, testing, and deployment, • Document and track reported issues for timely resolution, • Review and test early-stage deliverables to ensure high-quality outcomes, • 3+ years of experience with ABI MasterMind(R) or similar workforce management, HR, ERP, or accounting solutions, • Bachelor's degree or equivalent technology certification, • Experience gathering and documenting business requirements, • Experience working with engineering teams on software development, • 3+ years in business analysis or product management, • Strong technical writing, communication, and stakeholder management, • Analytical mindset with strong problem-solving abilities, • Proficient in Azure DevOps, Atlassian (JIRA/Confluence), or similar tools; and Microsoft Office

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Curriculum Developer creates innovative administrator and technical learning content for Veeva customers, partners, and employees looking to build industry-related Veeva software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use Veeva technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself. A successful candidate in this role brings a strong background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team of owners/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. \n What You’ll Do • Conduct instructional research and task analysis on learner and role context that incorporates a real-world point of view., • Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets., • Use modern authoring tools to build, deploy, and update courses and supporting materials in the appropriate interactive formats (instructor-led, video, e-learning, hands-on labs, and assessments)., • Ensure that training content is aligned with industry best practices and regulatory requirements for clinical trials, such as GCP (Good Clinical Practice), ICH guidelines, and other relevant standards., • Translate complex technical subjects into clear and concise instruction for both functional and technical users., • Manage the end-to-end curriculum development process, from initial analysis to design, development, implementation, and evaluation., • Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy and incorporate feedback., • Develop a working knowledge of various capabilities of Veeva products and underlying technologies with the aim of becoming an expert in one or more areas., • Develop instructionally sound knowledge, skill, and job performance-based assessments., • Lead instruction of pilot materials in an internal/external first-teach and in Train-the-Trainer classes., • Assist with the creation, configuration, and maintenance of course lab environments and associated data sets required for case studies and lab exercises., • Partner with the Project Manager to drive projects with accuracy, transparency, and a commitment to meeting deadlines., • Stay current with industry trends, best practices, and new technologies to enhance training delivery methods., • Provide solutions and bring innovation to training and enablement strategy and processes. Requirements • 3+ years of curriculum development experience, including:, • Writing administrator or technical learning content for software products with hands-on interactivity, • Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems), • Excellent written, visual design, and verbal communication skills., • Deep understanding of the life sciences industry, with specific experience in Clinical Operations (e.g., Clinical Trial Management (CTMS), eTMF, Study Startup)., • Consistent track record of accountability in delivering quality projects on time., • Ability to both collaborate and work independently in a high-performing, adaptive team., • Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business., • Bachelor’s degree or equivalent years of experience., • Demonstrated ability to flexibly take on new challenges and pivot direction if needed. Nice to Have • Master's degree in Instructional Design or related field., • Certifications in instructional design or curriculum development (e.g., ATD, CPTD)., • Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines, is a plus., • Experience with Veeva products or similar life sciences SaaS platforms is a plus., • Shareable work portfolio of previously developed course materials. Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $65,000 - $140,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for a product manager for Veeva Labs. Veeva Labs builds innovative applications for Veeva’s own use and for Veeva’s customers. When Veeva has a strategic need for an application that is better or different than what we see on the market, we work with Veeva’s executive leadership to build it. It’s a special opportunity to build products to the highest standards, with the rewards of building applications that are loved by their users. We also frequently pioneer new technologies and architectures, later used across Veeva. This role has a preference for candidates based in the Pacific or Mountain Time Zones. \n What You'll Do • Design innovative product features across domains and business processes, • Work with senior leaders at Veeva to define innovative solutions, • Author high-quality design specifications within an agile methodology, • Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs, • Interact with customers, services, market owners, and sales to understand business needs, • Interact with engineering and QA teams to drive high-quality product feature implementation Requirements • 5+ years in a business analyst or product management role, • Ability to work independently in a dynamic environment with little direct supervision, • Strong analytic skills: able to develop and test hypotheses from user behavior and other data, • Strong communication skills: written, verbal, and formal presentation, • Technical skills to translate business requirements into terms that developers can understand Nice to Have • User interface design skills, • Experience mentoring product managers Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence. • Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue), • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition., • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement., • Drive Process Improvement and Financial Automation, • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors., • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions., • Manage and Enhance Financial Systems and Reporting, • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow., • Ensure accurate data capture and financial integration across systems to support month-end close and audits., • Lead and Develop the Financial Operations Team, • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways., • Foster a culture of collaboration, ownership, and continuous improvement within the team., • Collaborate Across Functions to Align Financial Process, • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities., • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Financial Operations Expertise, • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles., • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols., • Operational Systems and Automation, • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments., • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth., • Cash Flow and Working Capital Management, • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections., • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations, • Leadership and People Management, • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth., • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency., • Cross-Functional Collaboration, • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations., • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication., • Analytical and Process-Oriented Thinking, • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions., • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions., • Communication and Influence, • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders., • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification., • Required:, • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations., • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR., • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation., • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation., • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement., • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency., • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT., • Preferred:, • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations., • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments., • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration., • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows., • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting., • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development., • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization., • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making., • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base salary range for this role is $130,000–$180,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___

About the Job: As a Staff Product Manager, you will drive business outcomes for LaunchDarkly’s core products: feature management for Enterprises. LaunchDarkly already serve a huge portion of the Fortune 500, and your mission is to help customer adopt LaunchDarkly across their entire organization. In this role, you’ll partner with engineering and design to define how the largest teams manage feature delivery and shape our long-term strategy for software control. You’ll lead strategic planning, market and customer research, and collaborate across revenue, marketing, and technical teams to accelerate adoption and deepen platform usage. We’d prefer this person to be based on the East Coast, but are open to remote US for the right candidate. Responsibilities: * Discovery: Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities. Translate insights into actionable long-term product vision and roadmap. * Product strategy: Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution. Collaborate with engineering and design counterparts to scope and deliver high-impact initiatives that align with organizational objectives. * Project leadership: Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value. Ensure alignment across stakeholders and deliverables meet high-quality standards and timelines. * Customer Relationships: Build and maintain deep customer relationships with our largest customers. Understand their needs and identify and remove obstacles to growth. * GTM relationships: Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features. Provide clear product positioning, enablement, and support. * Be a trusted partner and leader: Act as a senior liaison for key customers and internal stakeholders. Gather strategic feedback, align product direction with client needs, and provide expert guidance on solution adoption and use. About You: * Fluent in the developer tool landscape: You have a strong grasp of how modern engineering teams build, test, deploy, and operate software—and you stay curious about emerging tools, trends, and technologies that shape developer workflows. * Customer-centric: You are driven to deeply understand customer challenges and needs, and craft solutions that both achieve business outcomes and provide real differentiating value. * Product sense & passion for craft: You love great software, and can’t stand bad software. You have a strong focus on craft, quality, performance, and trust. * Collaborative: You excel at partnering flexibly with diverse teams – refining problems, prioritizing, and shaping solutions with cross-functional partners. * Excellent storyteller: You communicate complex ideas with clarity and empathy—whether in product briefs, customer narratives, or executive updates—to align teams and inspire action. * High agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. If you see something that needs to be done, you make sure it happens. * Business acumen: You have a proven track record tying technical solutions to business objectives, and can align projects to meet customer and company goals. Qualifications: * Technical insight: 5+ years building developer tools or infrastructure products. Experience translating complex technical requirements into product roadmaps and leading technical solution design discussions with engineering teams. * Modern development expertise: Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures. Track record of identifying and capitalizing on emerging developer workflow trends (e.g., GitOps, platform engineering, observability). * Self-directed learning: History of successfully ramping on new technical domains within 30-60 days. Examples of becoming the go-to expert for complex customer use cases or niche product areas. * Project leadership: Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time. * B2B SaaS product experience: 4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure. * Revenue impact: Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics. Experience setting and achieving OKRs tied to business outcomes (e.g., "increased feature adoption by 40%" or "reduced time-to-value by 2 weeks"). Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870**, • Zone 3: All other US locations - $182,600 - $251,0202** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team: The Outbound Product Management team drives the commercialization and market success of PCC's strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Job Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. This role reports to the Sr Manager, Outbound Product Management. Key Responsibilities: • Develop and execute go-to-market plans for new products and strategic initiatives, • Define and refine product positioning and messaging in collaboration with Marketing and Product, • Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Identify and engage target customers for early validation and beta participation; drive structured beta programs and customer validation efforts to ensure commercial viability, • Monitor product adoption, usage trends, and revenue performance metrics; proactively identify growth opportunities, risks, and corrective actions, • Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements, • Provide subject matter expertise for sales enablement, strategic deals, and customer engagements, • Gather and synthesize customer and competitive intelligence to inform roadmap discussions, • Mentor and guide Outbound Product Managers on best practices and GTM execution Your Key Strengths: • 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology, • Demonstrated ability to lead cross-functional initiatives in a matrixed organization, • Strong analytical skills with the ability to interpret adoption and market performance data, • Excellent communication and storytelling skills for both technical and non-technical audiences, • Experience leading GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Experience driving structured beta programs and customer validation initiatives, • Experience supporting strategic, high-value deals and executive-level customer engagements, • Ability to influence roadmap discussions through data-driven market intelligence and competitive analysis Preferred, Not required: • Experience commercializing enterprise SaaS or AI-driven solutions, • Experience working closely with Sales, RevOps, and Customer Success teams, • Healthcare or post-acute industry experience US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $130,000 - $142,000 and 10% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #Remote #Li1 #TechB-P2 #MG-LI1 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in Lubbock or Amarillo, TX for this position. Prior medical imaging field service experience required. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required;, • Willingness to travel extensively (at least 75%) as needed for customer support and training. United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. *Note: Relocation is not available for this role Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

Role: Director/Manager Location: Denver, Colorado (Hybrid or In-person) Employment Type: Full-Time/Contract About Us We are a forward-thinking, fast-growing company dedicated to empowering SMBs with cutting-edge technology and innovative marketing solutions. Our mission is to transform the way businesses optimize their marketing, sales, and growth strategies. As part of this mission, we are seeking a highly skilled and motivated Go High Level (GHL) Developer & Growth Marketer to join our dynamic team. If you thrive at the intersection of technology and growth marketing, we want to hear from you! Key Responsibilities • Go High Level Development, • Develop, customize, and optimize GHL workflows, pipelines, and automations to enhance client sales funnels., • Integrate GHL seamlessly with tools such as Slack, Zapier, CRMs, and other marketing platforms., • Manage API integrations to streamline marketing and sales processes for clients., • Troubleshoot and resolve GHL configuration and integration issues to ensure smooth operations., • Implement best practices for lead scoring, campaign tracking, and reporting to maximize client ROI. Growth Marketing Strategy • Create and execute data-driven marketing strategies to drive lead generation, conversion, and retention., • Leverage GHL dashboards and analytics tools to evaluate campaign performance and provide actionable insights., • Develop high-converting landing pages, email campaigns, and nurture sequences within the GHL platform., • Collaborate with content creators and designers to deliver impactful and on-brand marketing materials., • Continuously refine and optimize marketing funnels to ensure peak performance and efficiency. Client Collaboration • Collaborate closely with clients to understand their goals, challenges, and unique requirements., • Train clients on GHL tools and features, enabling them to achieve their objectives effectively., • Present progress reports, insights, and recommendations to clients and internal stakeholders. Qualifications Technical Skills • Expertise in Go High Level (GHL), including workflow automation, customizations, and API integrations., • Familiarity with third-party connectors like Slack and Zapier, as well as CRM integrations., • Strong proficiency in marketing funnel development and lead conversion optimization., • Basic knowledge of HTML, CSS, and web development for landing page customization. Marketing Expertise • At least three years of experience in growth marketing, digital marketing, or related fields., • In-depth understanding of paid advertising platforms such as Google Ads and Facebook Ads, along with SEO., • Hands-on experience with email marketing campaigns and nurturing sequences., • Ability to analyze data using tools like Google Analytics and GHL reporting platforms. Soft Skills • Strong communication and client management abilities., • A proactive, problem-solving mindset focused on customer satisfaction., • Ability to excel in a fast-paced and entrepreneurial environment. Preferred Qualifications • Experience working with SMB clients or localized service providers., • Familiarity with CRM systems and sales funnel methodologies., • Competitive compensation with attractive salary or project-based rates., • Access to cutting-edge marketing and sales technologies., • A flexible work environment with hybrid or remote options for work-life balance., • Significant career growth opportunities within a dynamic and innovative company. Why Join Us? At Top Dog Sales Center, you’ll be part of a team that values innovation, creativity, and collaboration. If you’re passionate about blending technology and marketing to drive meaningful results, we’d love to see your application! How to Apply Please send the following to [Your Email]: 1. Your updated resume., 2. A portfolio of your work (if applicable)., 3. A brief cover letter detailing your experience with Go High Level and growth marketing strategies. Join us in shaping the future of SMB marketing and sales optimization! This is a work-from-home position in a well-established company. We are a small virtual call center and our entire “pack” works from home and have done so for over a decade. Family-owned and operated, we think a remote work environment provides a better work-life balance and we have a number of tools in place to train, engage, and support you remotely. Our team works closely together each day and you will know everyone in the company on a first-name basis. There are no upfront costs to "buy in", you will be a W2 employee with a guaranteed hourly wage, benefits, and incentive bonuses based on performance. We are committed to fostering a diverse, inclusive, and equitable workplace where all individuals are valued, respected, and empowered, regardless of their background, identity, or beliefs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Director, Product Management – Identity to lead the strategy and execution of the systems that identity integration, platform, and access management. This leader will own the identity infrastructure & platform that enables secure agentic operation, developer workflows, and machine-to-machine access across complex enterprise environments. You will define how 1Password enables the governance of identities (human, NHI, agents) at the enterprise scale. This includes integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and clear auditability through the full lifecycle. This role sits at the intersection of Identity, Platform, Security, and Enterprise Deployment and directly influences retention, expansion, and long-term platform durability. This is a remote opportunity within Canada and the US. What we're looking for: * 10+ years in Product Management or related field with increasing scope and leadership. * 3+ years leading PM teams in enterprise B2B SaaS. * Deep experience building or owning identity, authentication, or directory-integrated ystems. * Proven track record partnering with engineering on platform-level architecture decisions. * Experience supporting enterprise deployments involving complex IdP configurations. * Experience with SAML, OIDC, OAuth Bonus points for: * Identity & Access Management (IAM), Zero Trust, or security platforms. * Experience with: * SCIM provisioning * Directory services and group sync * Conditional access frameworks * Verifiable credentials and/or other non federated identity frameworks * Familiarity with enterprise architecture decision-making processes. * Experience operating in security-conscious or regulated markets. Leadership & Competencies: * Systems thinker who understands how identity architecture impacts activation, retention, and expansion. * Comfortable discussing authentication protocols and platform trade-offs with engineers. * Data-driven approach to onboarding and identity health metrics. * Exceptional cross-functional influencer who can align Platform, Product, and GTM. * Ability to translate complex identity infrastructure into intuitive admin experiences. * Executive-level communication skills and strong product intuition. Success in this role looks like: * Reduced friction in enterprise IdP integrations. * Measurable increase in successful SCIM and SSO deployments within 30–60 days. * Improved reliability and observability of identity infrastructure. * Faster enterprise rollouts driven by scalable platform architecture. * Clear activation KPIs tied to identity integration milestones. * Strong alignment between platform investments and enterprise growth. What you can expect: * Define the long-term strategy for 1Password’s identity motion for humans, agents, and machines. * Own capabilities across: SAML / OIDC authentication flows, provisioning & deprovisioning, just-in-time provisioning, policies and role-based access control, conditional access. * Ensure 1Password supports complex enterprise identity architectures including: agentic workflows, human delegation, multi-tenant organizations, multi-agent mappings, and machine workloads * Improve resiliency, reliability, and observability of identity integrations. * Define platform standards for authentication, authorization, and identity lifecycle management. * Partner with Engineering & Design to evolve the underlying identity architecture that supports: scalable onboarding, high-volume provisioning (agent swarms), policy orchestration, and enterprise-grade reliability * Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles * Influence multi-product platform integration across Password Manager and Extended Access Management capabilities. * Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements. * Own the product strategy for: Admin controls and governance frameworks, Role-based access controls (RBAC), Delegated administration, Audit logs and compliance reporting, Ensure enterprise customers can confidently operationalize security policies at scale. * Support highly regulated industries with identity and access architecture that meets compliance expectations. * Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences) * Influence multi-year roadmap planning for identity and authentication capabilities. * Drive alignment across teams on architectural trade-offs and prioritization. * Build a high-performing team of Product Managers responsible for our identity infrastructure, including integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and auditability. USA-based roles only: The annual base salary for this role is between $236,000 USD and $320,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $215,000 CAD and $291,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. About the Role: As Senior Staff Staff Software Engineer on the Embedded Payroll team acts as a technical leader shaping how developers build on Gusto’s payroll platform. The role sits at the intersection of platform engineering, API design, and developer experience. It combines hands-on work in the codebase with setting direction for tools, interfaces, and workflows used by internal teams and external partners. Success requires strong technical judgment, empathy for developers and solution architects, and the ability to turn friction into scalable platform improvements. About the Team: Gusto Embedded Payroll is a platform that allows developers to embed payroll directly into their own software using our APIs. We've taken Gusto’s robust payroll infrastructure and made it available to third-party developers. Our vision is to enable anyone to build the best payroll product for their end customers - powering payroll for small and medium businesses across a variety of industries, from vertical SaaS to fintech and neobanks. Here’s what you’ll do day-to-day: • Identify high-leverage opportunities to improve developer experience across our APIs, tooling, documentation, and workflows., • Partner closely with internal product, solution architect, and engineering teams to define a vision for reducing friction when integrating with Embedded Payroll., • Engage directly with external developers to understand pain points, validate solutions, and influence platform direction., • Design and evolve APIs, abstractions, and interfaces with a focus on clarity, consistency, and long-term maintainability., • Build and maintain developer-facing tools, libraries, and internal frameworks that improve velocity and reliability., • Lead by example through hands-on development, shipping clean, tested, and well-designed code., • Set and promote best practices for reliability, observability, and backwards compatibility in developer-facing systems. Here’s what we're looking for: • 12+ years of professional software development experience with demonstrated ownership of organization-wide engineering initiatives and contributions to scaling engineering organizations., • Deep backend engineering expertise, including experience operating large, production-grade systems, with comfort working across multiple layers of abstraction and making pragmatic technical tradeoffs., • Proven experience designing APIs, platforms, or developer tools with developers as the primary customer, with strong attention to usability, documentation, error handling, and end-to-end developer experience., • Demonstrated ability to mentor engineers, raise the technical bar across teams, and provide guidance on ambiguous problems and competing priorities., • Strong business acumen, with the ability to align technical direction to business priorities and clearly communicate constraints, tradeoffs, and needs to non-technical stakeholders., • Curiosity and effectiveness in leveraging intelligence, automation, and experimentation to design, ship, and operate reliable, partner-facing payroll APIs at scale. Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:Age of Learning is seeking to hire an Associate Account Executive who will be working closely with our Account Executive assigned to Florida. In this role, you will collaborate with the Account Executive to build and expand our world-class schools' business in your assigned state. The Associate Account Executive will help execute go-to-market strategies aligned with growth objectives and will be directly involved in field sales efforts, including prospecting, site visits, as well as managing and closing a defined segment of accounts. In addition to outreach and customer-facing activities, this role will include administrative and operational support. Tasks will include logging activity in SalesForce (CRM), updating/sending proposals, coordinating follow up calls, and order processing. This is a strong opportunity for former educators and/or recent college graduates looking to launch a sales career in the EdTech space. You will report directly to the Vice President of Sales and will receive training, coaching, and mentorship from an experienced Account Executive while gaining hands-on experience managing your own pipeline and contributing directly to the growth of innovative, world-class educational products. • Qualify and generate leads and build strong relationships by proactively engaging, nurturing, and finally closing sales with both cold and warm prospects through consistent outreach efforts, • Build and maintain a consistent pipeline of qualified prospects to support overall territory and revenue goals, • Set up initial meetings and calls between prospective schools/districts for your Account Executive, • Travel to conferences and conduct site visits for prospective accounts, • Support Account Executive with necessary post-meeting tasks, such as logging activity in SalesForce, sending meeting recap emails, updating proposals, and coordinating follow up calls., • Proactively seek out new schools/districts within assigned markets to expand overall territory coverage and pipeline growth, • Identify, research, and engage prospective district-level stakeholders to uncover needs, priorities, and buying readiness, • Collaborate with management and marketing on outreach projects, • Develop a high level of understanding of Age of Learning products and how we fit into the marketplace, • Maintain a high level of outbound activity including phone calls, emails, and stop-ins., • Utilize HubSpot, Salesforce, Starbridge, and Zoom Phone for cold calling and email to generate new sales opportunities., • Bachelor’s degree and/or 3 years or relevant work experience, • Prior experience working in the EdTech, Software Sales and/or K-12 space (former educators encouraged to apply!), • Have a thorough understanding of the education marketspace, • Experience working with SalesForce, HubSpot or other CRM Software, • Must have valid drivers license and reliable access to transportation