Remote customer support jobs in Providence, Rhode Island - Page 2Create job alerts

Job DescriptionJob Title: Construction Methods Specialist III Job Location: Providence, RI 02907 Contract: 1 Year Shift: 1st Shift Callouts: • This role is hybrid (blend of remote, in office and in field work) in the Melrose Service Center in Rhode Island., • Ideal candidate would be ex-Lineman/ Substation backgrounds whom has worked in the field and have experience doing the work. Job Responsibilities: 1. Collaborate with subject matter experts across the enterprise to design, develop, and update procedures (including checklists, job aids, work methods, etc. as appropriate) to support work on client equipment, tools, and processes., 2. Coordinate the review of new or revised documents, work procedures, and technical documents with Safety, Enterprise Standards, Training, and other groups so that all new equipment coming onto the system can be safely maintained and operated as per design., 3. Lead construction of equipment mock-ups and simulations for development of procedures and associated training content., 4. Develop communication strategies with stakeholders to improve understanding and adoption of work procedures including participation on committees, delivering presentations, facilitating process improvement meetings, traveling roadshows, etc., 5. Support new client technology initiatives and travel to OpCos as necessary., 6. Represent client as an electric utility partner in industry committees., 7. Seek out, identify, and incorporate new technologies into procedures and associated training materials., 8. May be assigned an Electric Utilities emergency and storm role. This is a special assignment that is activated during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule., 9. All positions in which driving is an essential function of the job, regardless of if the job code is marked safety sensitive or not, will also be included as safety sensitive., 10. Lead and execute initiatives within the Enterprise Standards as requested by supervision to deploy new technologies and support the grid of the future, 11. The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers. Basic Qualifications: 1. Five-years of construction experience in Electric Utility field work (Journeyman equivalent); or a Bachelor of Science degree in a technical discipline with two-years of experience in Electric Utility field work (i.e. construction, maintenance, engineering, supervision). Preferred Qualifications: 1. Proficient user of Microsoft Word, Power Point, Outlook, Excel, and Adobe Acrobat., 2. Proficient technical writing capability., 3. Proficient verbal communications and presentations skills., 4. Proficient facilitation and questioning skills for working with subject matter experts. *This is a Driving role * #TB_EN #ZR Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce. Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Job Description Job Description: Callouts: This role is hybrid ( blend of remote, in office and in field work ) in the Melrose Service Center in Rhode Island. Ideal candidate would be ex-Lineman/ Substation backgrounds whom has worked in the field and have experience doing the work. Looking for a technical background with the ability to draft procedures. Job Summary The primary responsibility of this role is to develop and communicate standardized construction standards and methods for Transmission, Distribution, and Substations (TD&S) across three operating companies. These methods must uphold the highest standards of safety, regulatory compliance, and system reliability while improving efficiency of construction. The role involves leveraging best practices from within and benchmarking against peer utilities to ensure continuous improvement and innovation. It encompasses a broad range of technical disciplines, including overhead and underground distribution, substations, secondary networks, metering, and transmission. By aligning construction practices across these areas, the role supports consistent execution, operational excellence, and strategic alignment across the enterprise Job Responsibilities Collaborate with subject matter experts across the enterprise to design, develop, and update procedures (including checklists, job aids, work methods, etc. as appropriate) to support work on equipment, tools, and processes. Coordinate the review of new or revised documents, work procedures, and technical documents with Safety, Enterprise Standards, Training, and other groups so that all new equipment coming onto the system can be safely maintained and operated as per design. Lead construction of equipment mock-ups and simulations for development of procedures and associated training content. Develop communication strategies with stakeholders to improve understanding and adoption of work procedures including participation on committees, delivering presentations, facilitating process improvement meetings, traveling roadshows, etc. Support new technology initiatives and travel to OpCos as necessary. Represent as an electric utility partner in industry committees. Seek out, identify, and incorporate new technologies into procedures and associated training materials. May be assigned an Electric Utilities emergency and storm role. This is a special assignment that is activated during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule. All positions in which driving is an essential function of the job, regardless of if the job code is marked safety sensitive or not, will also be included as safety sensitive. Lead and execute initiatives within the Enterprise Standards as requested by supervision to deploy new technologies and support the grid of the future The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers. Basic Qualifications Five-years of construction experience in Electric Utility field work (Journeyman equivalent); or a Bachelor of Science degree in a technical discipline with two-years of experience in Electric Utility field work (i.e. construction, maintenance, engineering, supervision). Preferred Qualifications Proficient user of Microsoft Word, Power Point, Outlook, Excel, and Adobe Acrobat. Proficient technical writing capability. Proficient verbal communications and presentations skills. Proficient facilitation and questioning skills for working with subject matter experts. This is a Driving role

Key Responsibilities Manage and respond to client inquiries in a timely and professional manner Take ownership of client requests and follow them through to completion Assist with coordinating travel arrangements, scheduling, and updates Provide clear guidance and next steps to clients Maintain

About this roleDo you consistently demonstrate professionalism, attentiveness, compassion and courtesy to others? Are you dedicated to delivering a service experience that endears customers to proudly reference our products and services? If so, this position may be for you!In this role, team members

A travel coordination company is seeking a proactive Customer Service Associate to support clients in a fully remote role. The ideal candidate will manage client inquiries, coordinate travel arrangements, and ensure a smooth customer experience.

Job Summary LJ Horizons is seeking a Customer Support Coordinator (Remote) to assist with client support and coordination remotely. Key Responsibilities Assist clients with questions and service-related requests Coordinate details, timelines, and service updates Maintain organized client records and

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. We’ll give you amazing continuous support for everything. You'll be assigned an SME (Subject Matter Expert) who will support you during live

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Comfortable working remotely and independently. Remote position (Work from home).

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Health-Dental-Vision / 401(k) plan / Time Off - As a Customer Support Specialist, you will: Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues for clients; Collaborate with cross-functional teams to ensure efficient and effective pr

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Sherwin Williams - 509, 511 North Main Street - Responsibilities: Ensure high levels of customer satisfaction through excellent sales service; Assist customers in person and over the phone by determining needs and presenting appropriate products and services; Build productive trust relationships wit

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Enterprise - - Responsibilities: Meet and greet customers in a professional, friendly, and timely manner; Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection prod

Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs. Citizens Bank - - Responsibilities: Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Receive extensive

Axelon Services Corporation - - Responsibilities: Communicate with customers via telephone using strong communication skills, active listening, and empathy; Drive solutions that best meet the customer's needs; Analyze and resolve complex customer issues such as requests regarding various product as

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Axelon Services Corporation - - Responsibilities: Communicate with customers via telephone using strong communication skills, active listening, and empathy; Drive solutions that best meet the customer's needs; Analyze and resolve complex customer issues such as requests regarding various product as

Worcester Manufacturing - - Responsibilities: Order Management: Accurately entering customer orders into QuickBooks and tracking them through fulfillment; Communication: Answering high-volume phone calls and responding to customer emails with professionalism and speed; Data Entry: Utilizing Microso

Sherwin Williams - 2604622 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Sherwin Williams - 1386 Atwood Avenue - Responsibilities: Ensure high levels of customer satisfaction through excellent sales service; Assist customers in person and over the phone by determining needs and presenting appropriate products and services; Build productive trust relationships with wholes

DOE / Flexible Schedule / PTO / Opportunities for growth and advancement - As a Customer Support Services Specialist, you will: Provide exceptional customer service by promptly responding to inquiries and resolving issues via email, phone, and live chat; Maintain accurate records of customer interac