Director of Retail Inventory & Compliance
2 days ago
West Bloomfield
Director of Retail Inventory & Compliance Location: West Bloomfield, MI Reports To: CEO / COO Type: Full-Time, Leadership The Director of Retail Inventory & Compliance owns the accuracy, compliance, movement, and financial performance of all inventory across all retail locations. This mission-critical leadership role ensures 100% alignment between Physical Inventory, METRC, and Dutchie while maintaining full CRA compliance every day. You will protect: • 🏛️ Licenses, • 💰 Margins & Cash, • 🛍️ Customer Experience ✅ Core Responsibilities 📦 Retail Inventory Ownership • Own all inventory across all retail locations., • Manage multi-million dollar retail inventory portfolios in a high-volume, multi-store environment., • Ensure real-time accuracy between Physical Inventory, METRC, and Dutchie POS., • Build and enforce standardized retail inventory control systems. 📊 Daily, Weekly & Monthly Inventory Discipline • Design and enforce a company-wide daily cycle count program., • Execute daily cycle counts, weekly audits, monthly reconciliations, and quarterly/annual audits., • Audit sales floor, backstock/vault, quarantine/hold, returns, destructions, transfers, and METRC packages., • Investigate and resolve all discrepancies immediately., • Implement root-cause analysis and corrective action systems. ⚖️ Compliance & Risk Management (CRA / METRC) • Own 100% CRA and METRC compliance across all retail locations., • Ensure continuous audit readiness for CRA inspections, state audits, and internal audits., • Build SOPs that make compliance automatic and non-negotiable., • Eliminate METRC drift, process gaps, and human-error dependency. 👥 Retail Team Leadership • Lead and manage inventory teams at each retail location., • Build a standardized training, certification, and accountability system., • Ensure every store follows the same inventory playbook., • Create a culture of precision, discipline, and ownership. 📈 Merchandising, Stock Levels & Optimization • Partner with Retail Ops and Merchandising to optimize stock levels, improve turns, reduce aging inventory, and improve in-stock rates., • Ensure stores are never overstocked, never out of stock, and never sitting on dead product. 🔒 Shrink, Loss Prevention & Financial Impact • Own shrink performance across retail., • Build shrink dashboards, store-level accountability systems, and investigation frameworks., • Drive improvement in margin, inventory efficiency, and cash utilization. 🛠️ Systems, SOPs & Process Architecture • Design, document, and deploy retail inventory SOPs for receiving, transfers, storage, cycle counting, returns, destructions, adjustments, and recalls., • Drive process discipline and automation across all stores. 🎓 Qualifications & Experience Required: • 5+ years in inventory, retail operations, or supply chain leadership, • 5+ years in high-volume retail, • Proven experience managing multi-million dollar retail inventory, • Direct, hands-on experience with METRC and Michigan CRA retail compliance, • Experience building SOPs, audit programs, and inventory control systems Strongly Preferred: • Dutchie POS experience, • Cannabis retail operations experience, • Multi-store leadership experience 💡 Skills & Attributes • Extremely detail-oriented, • Process-driven, • Systems thinker, • Zero tolerance for sloppy inventory, • Calm under audit pressure, • Strong leader and trainer, • Data-driven operator 📏 Performance Measured By • Inventory accuracy percentage, • METRC = Physical = POS alignment, • Shrink reduction, • Audit results, • Zero critical CRA violations, • Turn improvement, • Aging inventory reduction 🌟 Why This Role Matters This role protects: • 🏛️ Retail licenses, • 💰 Margins & cash, • 🛍️ Customer experience