Outside Sales - Account Executive
hace 24 días
North Billerica
Job Description Primary Responsibilities: The Account Executive role is a critical part of the Sales Team in a collaborative effort to provide the company continued growth. The job encompasses managing an existing customer database, prospecting new customers, and continued business development in the assigned service area. The daily work environment is fast paced, with constantly changing opportunities where full product, sales, order entry, and process knowledge are required. Success comes from being able to work independently and remain in constant contact with Inside Sales Coordinators, Operations and Sales Management. The position also requires industry knowledge, product awareness and an ability to sell value. To be successful in this position the applicant must be extremely self-motivated, be a high-energy sales professional, and have a relentless commitment to excellence. This is a five day a week on the road position. Position Is: Salary, Exempt, Full-TimeReports to: Sales Manager Supports: Service Technicians, Inside Sales Coordinators, Operations Managers, Senior Management. Account Executive Responsibilities: • Product Knowledge and Pricing. Be able to offer all available products to the customer or caller so that they can make an informed and good decision about their rental and service selection, including proposal and price quotes as per company standards., • Operational Knowledge. Have a complete understanding of order entry and fulfillment so that all critical items are covered and incorporated into each customer order, including all relevant and required notes., • Complete understanding of the entire customer service process including order entry, complaint handling, inventory availability, service issues, and Accounts Receivable., • Prospect efficiently for new customers, including competitors' job sites, as well as visiting with existing customers to build rapport and maintain strong relationships toward using company exclusively for all jobs., • Handle customer management through in-person meetings, emails, and phone communication., • Ensure that all notes for site visits and calls made are logged into Salesforce in real time daily and without delay., • Technology Knowledge. Effectively utilize all software the company uses to manage and maintain customers., • Create proposals including cost estimating using basic spreadsheets., • Educate customers on operational standards that enable 100% customer satisfaction that is aligned with all operational fulfillment procedures., • Establish and maintain payment terms according to company policy, including all related AR issues., • Manage increased sales for assigned accounts and new accounts., • Job & corporate office site visits: To build rapport and maintain relationships with customers as needed., • Trouble-shoot issues using available resources to resolve simple issues in a pro-active manner to avoid occupying operations time whenever possible., • Understand, be aware and periodically review competitors for pricing, territory and products offered. Report concerns or trends to Sales Manager., • Attend scheduled sales meetings., • Lead customer services team members for appropriate handling of your accounts., • Expense Reports: Complete expense reports weekly as per company standard., • Daily prospecting report/results reported to manager., • Performs other duties as assigned. Knowledge and Skills • Energetic and dynamic personality, • Professional, • Proactive, • Persistent, • Coachable, • Ability to learn quickly, • Effortlessly adapt to changing work environment, • Independent and strong work ethic, • Team player, • Value pricing discipline, • Superior attention to details without exception, • Able to communicate with all personality types, • Able to succeed despite obstacles and challenges, • Superior communication skills: verbal and written, • Product knowledge, • Microsoft Office, proficiency, • Salesforce experience preferred Work Environment • Works in a variety of environment conditions, including wide temperature and weather variations including heat, cold, snow, rain, wind; noise and vibrations, fumes, odors and dust, • Exposure to human waste is possible with appropriate PPE, • Possible exposure to high traffic conditions while outside of the vehicle, • This position is outdoors and/or driving GPS monitored vehicle. Position Qualifications • Legally eligible to work in the United States, • Experience: 3-5 -years sales experience (mandatory), • Experience: B2B outside sales (mandatory), • Possess a valid driver license, • Reliable transportation, • Bachelor's Degree or equivalent (preferred), • References Required: 2 references, 1 of which must be employment related, preferably supervisors Support Package: • Gas Card, • Laptop, • Cell Phone, • Expense Account, • Apparel Benefits: • Health, Dental and Vision Insurance, • Paid Time Off, • Holidays General Standards • We model the values of the company consistently in all areas of operation., • We demonstrate a commitment to cleanliness and hygiene that consistently meets or exceeds regulatory requirements and sanitation standards., • We provide services in the context of the client's "big picture"; remembering always that we are present to provide a service that supports the clients end goals and actively seeking to understand those goals., • Any and all proprietary company materials and processes will be held as strictly confidential., • Employees are encouraged to recommend ideas for the vision of the company and improvements within their position. Innovation is encouraged and will be an ongoing process., • All employees are a part of the marketing team, actively encouraging prospective clients to consider using The Throne Depot., • Employees will provide staff assistance as requested, with a spirit of helpfulness. This means each employee may be asked from time to time to cover in other areas of accountability and/or departments as a matter of exception, not routine.