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Job DescriptionThe Assistant Store Manager will assist the Store Manager in managing the operation of the store and in supervision of store personnel. Duties and Responsibilities: • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships., • Be well-versed in and ensure compliance to accounting, employee, and store policies., • Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation., • Ensure that all production is taken from the back room and properly displayed on the sales floor., • Receive applications and participate in interviewing applicants as needed., • Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary., • Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development., • Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the absence of the manager, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc., • Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit to finance department as requested., • In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar., • Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy., • Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily., • In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives., • Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance. Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee., • May be asked to fill in at other store locations., • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits., • Other duties as assigned by immediate supervisor and/or Administrator. Qualifications: • High school diploma or equivalent., • Experience in sales., • Supervisory experience preferred., • Ability to read and interpret simple income and expense reports., • Must possess a valid driver’s license with acceptable DMV record., • Good verbal and written communication., • Ability to motivate a team.

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets. Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace. Job Summary: We are seeking a highly experienced and detail-oriented Senior Sales Administrator to support our sales operations and drive exceptional customer service. This role serves as a critical liaison between Sales, Customers, Purchasing, and Quality, ensuring seamless order processing, accurate communication, and on-time delivery performance. The ideal candidate brings strong commercial acumen, advanced organizational skills, and the ability to manage complex order workflows in a fast-paced environment. This individual will also play a key role in improving processes, enhancing customer satisfaction, and maintaining data integrity across systems. Responsibilities: • Serve as the primary point of contact for customer inquiries, sales calls, and order-related communication, • Prepare and manage customer quotations, ensuring accuracy, competitiveness, and timely turnaround, • Process and oversee customer orders from entry through fulfillment, ensuring all requirements are met, • Manage and process credit memos, returns, and order adjustments in alignment with company policies, • Proactively expedite orders and resolve potential delays to meet customer delivery commitments, • Maintain and monitor customer delivery schedules, ensuring alignment with production and supply chain, • Coordinate closely with Purchasing to track vendor deliveries and support supply continuity, • Communicate customer requirements and specifications to Purchasing and Quality teams, • Provide technical product information and guidance to customers as needed, • Initiate and manage customer complaint documentation, ensuring timely resolution and follow-up, • Supply proof of delivery and related documentation upon request, • Track and report on key customer performance metrics, including on-time delivery (OTD), • Maintain accurate and up-to-date customer files, including drawings, specifications, and order records, • Identify process improvement opportunities within order management and customer service workflows Qualifications: • Advanced proficiency in Microsoft Office (Excel, Outlook, Word); ERP/CRM system experience strongly preferred, • Exceptional organizational, multitasking, and time management skills, • Strong attention to detail with a focus on accuracy and data integrity, • Excellent written and verbal communication skills, • Ability to manage multiple priorities in a fast-paced, deadline-driven environment, • Proven experience in order management, sales support, or customer service within a manufacturing or technical environment Preferred Qualifications • 5+ years of experience in a senior sales administration, order desk, or customer operations role, • Experience working cross-functionally with Sales, Supply Chain, and Quality teams, • Familiarity with technical products and manufacturing processes, • Demonstrated ability to improve processes and drive operational efficiency WE Value: • Team collaboration OUR Team Members: Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values. Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve. Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company. WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses. Together we win: We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others. Make a career at SUPPLY TECHNOLOGIES: Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution. Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: • Medical insurance, • Health saving account, • Dental insurance, • Vision insurance, • Life insurance, • 401(k), • Pension Plan, • Paid time off, • Referral program, • Tuition reimbursement, • Employee Assistance Work Location: On Site (Rochester, NY) \

Job Description Insero Talent Solutions is recruiting an Accounts Payable Specialist for a manufacturing company in Rochester, NY. JOB SUMMARY: This role focuses on processing and verifying the accuracy of information and ensuring compliance with internal and external regulations for Accounts Payable transactions. This position will process high volumes of transactions. This includes receiving and posting invoices, resolving discrepancies and maintaining records. The ability to effectively communicate and interact with staff throughout the site is critical. This position requires analytical and problem solving abilities with a high level of attention to detail. ESSENTIAL DUTIES / RESPONSIBILITIES: Process Invoices & Reconciliation (75%) · Works with Purchasing to ensure that all vendors are entered into the system and that all information is complete. · Ensures that all vendor invoices, vouchers, expense reports, and check requests have proper documentation and approval. · Enters invoices/vouchers, check requests, and credit and debit memos into system. · Verifies tax status of vendors. · Reviews documents for compliance with company policies and procedures. · Monitors invoices for adherence to Sales & Use tax laws. · Initiates weekly payment run and wire transfers. Voids payments as needed. · Performs a month-end accrual process for invoices that have not yet been entered into the system. · Follows up on unusual items on A/P sub-ledger: i.e. credit memos, vendors on hold, credit balances and uncashed A/P checks. · Performs month-end reporting as requested by the business. · Research finance department invoice issues as needed. · Maintains invoice copies and support files in accordance with Finance Department policies. · Monthly GRNI review and clean up. Reporting & Expense Management (10%) · Posts monthly Amazon activity. Acts as administrator corporate Amazon account. · Administrates Amazon Tool. · Provides Payables Cash Flow forecast for current period. Vendors & Internal Customers Receive Accurate/Timely Information (10%) · Works with vendors and internal customers to resolve late/missing payments, incomplete documentation, questionable signatures and communications, etc. · Reviews vendor statements and follows-up on outstanding invoices. · Timely processing of PO Requests Sales & Use Tax Compliance (5%) · Provides monthly data to Treasury for sales & use tax · Works with auditors in obtaining information and records necessary to respond to any questions. · Conducts tax research to ensure compliance with tax requirements. · Reviews vendor invoices to identify tax implications. Reaches out to vendor for corrections as needed. REQUIRED EDUCATION: · Associate's Degree required; Bachelor's Degree preferred. · Advanced industry experience in a manufacturing environment may be considered in lieu of degree QUALIFICATIONS/EXPERIENCE: · Three to five years experience in Accounts Payables. · Experience working for a manufacturing company desired · Experience with Sales & Use tax preferred. SPECIFIC SKILLS: Other Computer Skills: · ERP experience is highly desired

Job DescriptionSalary: $22-$31 per hour The Opportunity: Step into a role where your precision, problem-solving, and drive truly make an impact. Were looking for an energized and detail-oriented Order Management Administrator to become a vital part of our team- someone who thrives in a dynamic environment and takes pride in getting things right the first time. You wont just be processing orders, youll be at the center of it all, collaborating with cross-functional teams to ensure every customers experience is seamless, efficient, and exceptional. Your work will directly shape how we deliver on our promises. If youre someone who enjoys fast-moving challenges, values teamwork, and is eager to grow your skills while making a visible difference, youll fit right in. Were big on collaboration, continuous improvement, and creating opportunities for you to level up your career. Bring your enthusiasm, your attention to detail, and your commitment to excellence- and lets achieve great things together. Our Technology: Safran Federal Systems providesResilient Positioning, Navigation and Timing (R-PNT)solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies. How I will Contribute: • Support mission-critical programs by ensuring timely and accurate order processing and delivery in a fast-paced, high-reliability environment., • Gain exposure to regulated industry standards (e.g., quality, compliance, and traceability requirements common in Defense and Aerospace)., • Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to understand and contribute to the full product lifecycle., • Participate in continuous improvement initiatives aimed at enhancing operational efficiency and customer satisfaction., • Develop expertise in ERP and CRM systems, planning, and supply chain coordination with opportunities for career growth and advancement. What You Bring to the role: • High school diploma or equivalent required; associate or bachelors degree in business, supply chain, or related field preferred. Equivalent experience considered., • Entry-level candidates with strong aptitude and willingness to learn are encouraged to apply., • 1-3+ years of experience in customer service, operations, manufacturing, or transferable fields preferred., • Strong organizational, problem-solving, and critical thinking skills with attention to detail and ability to manage multiple priorities., • Effective communication and collaboration skills, with professionalism in customer and cross-functional interactions., • Ability to work independently and as part of a team in a fast-paced environment., • Proficiency in Microsoft Office; ERP, CRM or similar systems experience preferred but not required., • Positive, proactive mindset with interest in continuous improvement and process innovation., • Experience in regulated or detail-oriented industries (e.g., manufacturing, healthcare, aerospace, defense) is a plus., • Ability to perform standard office tasks, including prolonged computer use and movement within a workspace., • Sound judgment, professionalism, and ability to build strong working relationships with diverse stakeholders., • Interest in supply chain, operations, or project coordination, with opportunities for growth and advancement. About Safran Federal Systems: Safran Federal Systems has been awarded as aWinner of the USA Today and Rochester Metro Area Top Workplaces 2025 Award. In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors. In August of 2019, Safran Federal Systems acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere. Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets. Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace. Job Summary: We are seeking a talented Sales Admin/ Order Desk to join our team. The Sales Admin/ Order Desk is responsible for the following: Responsibilities: • Answer Sales calls., • Handle customer quotations and/or inquiries., • Process customer orders., • Process customer credit memos., • Expedite customer order., • Maintain customer delivery schedule., • Assist Purchasing, coordinate vendor deliveries., • Identify customer requirements to the Purchasing and Quality Departments., • Provide technical information to customers., • Originate customer complaint form., • Provide the customer with proof of delivery when required., • Monitor major customer on-time delivery performance., • Maintain customer drawing files in Sales office. Must Haves: • MS Office proficiency, • Great organizational skills and multi-tasking WE Value: • Team collaboration OUR Team Members: Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values. Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve. Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company. WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses. Together we win: We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others. Make a career at SUPPLY TECHNOLOGIES: Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution. Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: • Medical insurance, • Health saving account, • Dental insurance, • Vision insurance, • Life insurance, • 401(k), • Pension Plan, • Paid time off, • Referral program, • Tuition reimbursement, • Employee Assistance Work Location: On Site (Rochester, NY) Pay or Shift Range: $40,000-$50,000

We're looking for a detail-oriented and customer-focused Sales Administrator to help keep our sales operations running smoothly.

We're seeking a Sales Administrator to work at a client in Rochester, NY. Why you should apply to be Sales Administrator:. What's a typical day as Sales Administrator? You'll be:.

We are seeking a highly experienced and detail-oriented Senior Sales Administrator to support our sales operations and drive exceptional customer service.

Up to $60,000-yr / Flexible schedule / Health-Dental-Vision / 401(k) matching / Paid time off - As a Sales Administrator at Savance Workplace, you will: Manage and maintain customer accounts by entering orders, tracking shipments, and updating customer information; Communicate with customers via pho

Job DescriptionDescription: Salzman Group Inc. (Whole Latte Love) is a family-owned business based in Rochester, New York and the fastest-growing e-commerce retailer of luxury espresso machines, coffee, and specialty coffee accessories. For more than 25 years, we have been passionate about helping customers create café-quality coffee experiences at home through exceptional products, education, and customer support. Our company has been recognized nationally, being named one of America’s Fastest Growing Online Shops by Statista, America’s Best Online Shops 2026, and America’s Best Customer Service 2024–2026 by USA Today. We foster a collaborative, team-oriented environment focused on innovation, accountability, and growth, while creating opportunities for our employees to develop and succeed. Position Overview The Office Support Administrator plays a critical role in supporting the day-to-day operations of the business by serving as a central point of coordination for visitors, incoming communications, administrative support, and office organization. This position combines receptionist responsibilities, customer support administration, office coordination, and operational assistance across multiple departments. This individual will help create a welcoming and professional experience for customers, vendors, and visitors while supporting a variety of administrative and operational tasks, and general office support. The ideal candidate is highly organized, detail-oriented, adaptable, and comfortable working in a fast-paced environment while balancing multiple priorities throughout the day. Key Responsibilities Reception & Office Support • Greet and assist customers, vendors, and guests in a professional and welcoming manner, • Assist in coordinating customer drop-offs/pickups, • Answer and manage the company’s main phone line, including directing and transferring calls appropriately, • Help maintain a clean, organized, and professional office environment, • Assist with occasional business-related errands, • Coordinate food ordering, food preparation, and organization of deliveries, • Maintain organization and inventory for office food program, and office supplies, • Put away and organize food deliveries, kitchen items, supplies, • Monitor, order, and distribute office, kitchen, and supplies, • Support teams with cleaning, organizing, and maintaining shared workspaces and common areas, • Assist with obtaining quotes and scheduling facility-related services and repairs, • Coordinate with vendors, contractors, and service companies during on-site visits, • Support ongoing office and facility organization initiatives Administrative & Operational Support • Assist with return-related tasks including return labels, documentation, and order coordination, • Submit Canada orders to the Canadian warehouse, • Assist with preparing hard copy materials, • Assist with community event scheduling, outreach, and coordination efforts, • Assist with facilitating orders and transfers for products that are being transferred between our office and the warehouse, • Assist marketing and operations teams with repackaging of products and transfer preparation as needed, • Provide administrative support to Sales, Technical Support, Marketing, and Leadership teams as needed General Expectations • Maintain professionalism and strong communication across all customer and internal interactions, • Prioritize accuracy, organization, and follow-through in all administrative tasks, • Adapt to changing priorities and assist across departments as business needs evolve, • Contribute positively to team culture and help support an organized, efficient, and welcoming workplace environment Requirements: • Experience in administrative support, office coordination, hospitality, or operations support roles preferred, • Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment, • Excellent communication and interpersonal skills with a professional, friendly, and customer-focused approach, • Strong attention to detail and ability to maintain accuracy across administrative and operational tasks, • Ability to work independently while also collaborating effectively across multiple departments and teams, • Comfortable handling inbound phone calls, greeting visitors, and interacting with customers, vendors, and contractors professionally, • Strong problem-solving skills and ability to remain composed under pressure, • Proficient with computers, software platforms, internal systems, and online tools, with the ability to quickly learn new technology and processes, • Ability to prioritize tasks, stay organized, and follow through on assignments with minimal supervision, • Ability to lift and carry up to 30lbs Perks of the position: • Modern office setting, • Paid training provided; no prior espresso machine experience required, • Competitive compensation based on experience, • Competitive health and dental insurance plans, • 401(k) plan with (Company contribution after 1 year), • Vacation time, sick time, and paid holidays, • Fully stocked kitchen and beverages available for employees, • DoorDash DashPass membership, • Employee discounts on espresso machines, coffee, and accessories, • Opportunity for long-term growth within a rapidly expanding company and specialty coffee industry, • Hands-on exposure to premium espresso equipment and coffee products, • Work alongside a passionate, knowledgeable team within the coffee industry

Job Description We are looking for an enthusiastic and professional office administrator to join our team! Position Responsibilities: • Manage inbound calls as well as customer satisfaction ratings, • Meet and greet customers, • Deliver a high level of customer service and quality control over all aspect of the center's business and operations, • Keep the office area clean and tidy What We Offer: • Competitive compensation packages and incentive programs, • Ongoing training and field support, • Paid vacation, • Daytime work hours (NO WEEKENDS), • Growth opportunity JOB REQUIREMENTS • Minimum of 1 year of administrative experience OR equivalent sales experience with a track record of success, • Strong commitment to customer service and relationship building, • Ability to communicate and use interpersonal skills at a sustained high level, • Capable of multi-tasking and executing in a fast-paced environment, • Coachable, honest and goal-oriented team player, • Must have valid driver's license Company DescriptionAAMCO Transmissions and Total Car CareAAMCO Transmissions and Total Car Care