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Bartender | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders make between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) The Bartender is responsible for delivering exceptional guest experiences by preparing and serving alcoholic and non-alcoholic beverages in a timely, accurate, and responsible manner. This role requires strong product knowledge, attention to detail, and the ability to create a welcoming, safe, and engaging environment while maintaining a clean, organized work area while consistently adhering to all health, safety, alcohol service laws, and company policies/standards. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or Acting General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site. Job duties include but are not limited to: • Set up the bar daily for AM and PM shifts by ensuring all stations are fully stocked, organized, clean, and prepared for service, including liquor, beer, wine, mixers, garnishes, ice, glassware, tools, and required supplies., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Accurately take and process guest orders while collaborating with fellow tribe members to ensure timely, high-quality food and beverage service., • Validate guest identification to ensure adherence to minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Prepare and mix alcoholic beverages and coffee drinks, including lattes and signature beverages, following company recipes, quality standards, and established procedures., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing glassware, or other bar utensils/mats, wiping down all surfaces on the bar, behind the bar, inside the refrigerator/coolers, orange juice machine, and liquor bottles. Maintaining cleanliness overall, health and food service regulations behind the bar, at bar tables/sections, and for bar guests., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Assisting guests with placing in-person to-go orders at the bar or kiosk, and taking tables on the floor when bar service is slow or when short staffed., • Monitor guest alcohol consumption and use sound judgment to ensure safe and compliant alcohol service., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system, present printed guest checks in a small rocks glass and place it in front of the guest seated at the bar, and process payments accurately and efficiently., • Handle all cash and credit transactions accurately and responsibly, maintain control of guest checks, and follow company procedures to prevent errors, shortages, and potential walk-outs., • Communicate clearly and effectively with servers, managers, and the kitchen team to ensure smooth service, including timely communication of 86'd items, menu changes, and food corrections., • Follow all health, safety, sanitation, and food-handling standards., • Report any guest concerns, safety issues, or policy violations to management promptly., • Uphold company culture, values, and standards of professionalism at all times., • Engage guests in friendly, attentive conversation while maintaining an efficient service bar and avoiding prolonged time at bar tables or with seated guests., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment., • Understanding guest dietary and allergy restrictions. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weight up to 120 pounds (Kegs), • Spend time lifting heavy weights up to 30 pounds (deliveries/glasses/etc.), • Spend time standing on feet for long hours., • Spend time Making Repetitive Motions., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 per hour + Tips Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Inscripción fácil

Busboys and Poets

**Server | Job Description ** Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? You will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) . Base pay is $10.30 an hour + tips for DC Locations The Server is responsible for delivering a warm, welcoming, and attentive dining experience to every guest. This role requires a positive attitude, a genuine smile, strong food and beverage menu knowledge, and the ability to work efficiently in a fast-paced environment while following all company standards and service procedures. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Complete assigned shift side work for opening, running, and closing sidework as well as weekly/daily assignments. This also includes ensuring your section and tables are ready for service (condiments are filled, rolls up, candle holders with lighter fuel/lit at sundown, HH menus, clean seats/floor)., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Required to wear the company-approved Busboys & Poets uniform at all times, including black jeans or slacks, slip-resistant shoes, a clean apron, 30 dollar bank/small change and a lighter for service needs., • Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean uniforms, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations)., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system and process payments accurately and efficiently., • Verify guest identification to ensure compliance with minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • In addition to core serving responsibilities, tribe members are expected to assist with maintaining a clean, sanitized, and safe restaurant environment. This includes bussing tables, rolling silverware, wiping down and sanitizing surfaces (tables, server stations, server coolers, coffee machines and pots), stocking and organizing service areas, mopping floors, and restocking necessary items., • Servers must also uphold all health regulation, safety, and food service regulations to ensure a positive experience for every guest., • Assist host or hostess by answering phones, acknowledging guests with a smile and peace & love greeting, seating, and thanking guests when leaving., • Assisting guests with placing in-person to-go orders or kiosks, and taking tables on the floor when bar service is slow or when short staff., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed. Qualifications: • Must be at least 18 years of age in order to serve alcohol, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Previous server experience in a full service restaurant for at least a year, • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Understanding guest dietary and allergy restrictions., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weights up to 30 pounds., • Spend time standing on feet for long hours., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 an hour + tips for DC Locations Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Northwest Washington, Washington

Bartender | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders make between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) The Bartender is responsible for delivering exceptional guest experiences by preparing and serving alcoholic and non-alcoholic beverages in a timely, accurate, and responsible manner. This role requires strong product knowledge, attention to detail, and the ability to create a welcoming, safe, and engaging environment while maintaining a clean, organized work area while consistently adhering to all health, safety, alcohol service laws, and company policies/standards. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or Acting General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site. Job duties include but are not limited to: • Set up the bar daily for AM and PM shifts by ensuring all stations are fully stocked, organized, clean, and prepared for service, including liquor, beer, wine, mixers, garnishes, ice, glassware, tools, and required supplies., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Accurately take and process guest orders while collaborating with fellow tribe members to ensure timely, high-quality food and beverage service., • Validate guest identification to ensure adherence to minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Prepare and mix alcoholic beverages and coffee drinks, including lattes and signature beverages, following company recipes, quality standards, and established procedures., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing glassware, or other bar utensils/mats, wiping down all surfaces on the bar, behind the bar, inside the refrigerator/coolers, orange juice machine, and liquor bottles. Maintaining cleanliness overall, health and food service regulations behind the bar, at bar tables/sections, and for bar guests., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Assisting guests with placing in-person to-go orders at the bar or kiosk, and taking tables on the floor when bar service is slow or when short staffed., • Monitor guest alcohol consumption and use sound judgment to ensure safe and compliant alcohol service., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system, present printed guest checks in a small rocks glass and place it in front of the guest seated at the bar, and process payments accurately and efficiently., • Handle all cash and credit transactions accurately and responsibly, maintain control of guest checks, and follow company procedures to prevent errors, shortages, and potential walk-outs., • Communicate clearly and effectively with servers, managers, and the kitchen team to ensure smooth service, including timely communication of 86'd items, menu changes, and food corrections., • Follow all health, safety, sanitation, and food-handling standards., • Report any guest concerns, safety issues, or policy violations to management promptly., • Uphold company culture, values, and standards of professionalism at all times., • Engage guests in friendly, attentive conversation while maintaining an efficient service bar and avoiding prolonged time at bar tables or with seated guests., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment., • Understanding guest dietary and allergy restrictions. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weight up to 120 pounds (Kegs), • Spend time lifting heavy weights up to 30 pounds (deliveries/glasses/etc.), • Spend time standing on feet for long hours., • Spend time Making Repetitive Motions., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 per hour + Tips Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Inscripción fácil

Busboys and Poets

Training & Onboarding Specialist

hace 22 horas

$65000 anual

Jornada completa

Northwest Washington, Washington

Position Summary Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. If this sounds like the place for you, consider applying to be our Training & Onboarding Specialist. The Training & Onboarding Specialist is responsible for leading the onboarding, training, and early development of Busboys and Poets employees across all locations. This role partners closely with the HR team and Operations to ensure new hires are effectively recruited, onboarded, trained, and prepared to meet operational, service, and compliance standards. The Specialist manages recruiting and onboarding processes, delivers English-language orientation training, updates and develops training materials, and evaluates training effectiveness in fast-paced restaurant environments. This role plays a critical part in ensuring consistent execution of training programs and supporting the growth and development of both hourly staff and managers. This position is classified as exempt under the Fair Labor Standards Act (FLSA), and as such, is not eligible for overtime compensation. This position reports directly to the VP of FOH Operations. Job Type: Full-time, Exempt, Salaried/50-hour work week Pay: $65,000.00 COMPANY BENEFITS: Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code. WHY WORK FOR US: Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. GROWN WITH US: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our Executive Team consists of existing employees who showed promise and were promoted into leadership positions.Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff, including raffles and anniversary boxes. Washington, DC (DMV) Metro Area Travel: This full-time position requires on-site or office presence. This job requires at least one shift per week on Saturday or Sunday and/or when needed. As a road warrior, the Specialist travels between 8 restaurants and the main office located in the Washington DC area, as well as occasional off-site events. * Essential Functions: Recruiting & Onboarding • Manage the administration of the recruiting platform and support management with job postings, open houses, candidate sourcing, resume review, and interviews, as needed., • Oversee the full onboarding process, including offer letters/Notice of Hire, I-9 filing and E-Verify compliance, onboarding data entry, and monthly tracking of expiring documents., • Manage offboarding processes at termination, including termination letters and coordination of system and software access removal. Training & Development • Organize and conduct new employee orientation training to promote alignment with company values and expectations. Manage and conduct new hire training for all hourly employees across locations., • Assist with, coordinate, and lead training for new staff and new restaurant openings, as needed., • Provide administrative assistance to regularly scheduled training workshops and respond to ad hoc training requests for hourly staff and management., • Facilitate one-on-one and group classroom-style training sessions on topics including food, bar knowledge, systems and technology (point-of-sale), steps of service, team development, and HR compliance., • Follow up on pars and retention within the locations and spot-checking the implementation of training information., • Create, transfer, update and/or maintain a library of training resources, including manuals, videos, job aids, and printed materials, etc. This may include the transfer of information from one training platform to another., • Managing the training platform., • Provide administrative assistance to conduct follow-up assessments and implement continuous improvements to the Busboys Tribe Academy., • In case of emergency, serve as a proxy as a FOH manager, on occasion., • Provide administrative support for HR-related functions as needed., • Maintain an attitude and philosophy consistent with the Company's standards and values., • Perform other related duties as assigned. * Qualifications • Demonstrated experience in onboarding, training, and employee development, preferably in restaurant or hospitality environments, • Strong facilitation and presentation skills, with the ability to engage groups of varying sizes and experience levels, • Proven ability to deliver training in fast-paced, high-volume operational settings, • Excellent written and verbal communication skills, • Strong organizational and time management skills, with the ability to manage multiple training and onboarding processes simultaneously, • Comfortable working directly with hourly employees, managers, and senior leadership, • Ability to create, update, and maintain training materials, presentations, and digital learning content, • Proficiency in Google Workspace and Microsoft Office Suite; comfortable learning new systems such as training platforms and HRIS, • High attention to detail, particularly related to onboarding documentation and compliance processes, • Problem-solving mindset with the ability to adapt training approaches based on operational needs Required Education & Experience • Minimum of two (2) years of experience in training, onboarding, human resources, or organizational development, • At least two (2) years of restaurant or hospitality experience strongly preferred, • Experience leading new hire orientations and facilitating training for hourly staff, • Experience supporting recruiting, onboarding, or workforce development processes, • Familiarity with HRIS systems, applicant tracking systems, or training platforms preferred, • Knowledge of talent development and employee engagement practices preferred, • Required to maintain current alcohol licenses (ABRA/ABC & Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire, • Must have reliable transportation to travel to all 8 locations * Salary & Benefits $65,000 annually + benefits * PHYSICAL DEMANDS The role of Training & Onboarding Specialist is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. The Training & Onboarding Specialist must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items. Training & Onboarding Specialists typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays. This job description is intended to describe the general nature and level of work performed. It is not intended to be a complete list of all responsibilities, duties, or requirements. The Company reserves the right to modify this job description at any time based on business needs. Busboys and Poets is an Equal Opportunity Employe r

Northwest Washington, Washington

Bartender | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders make between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) The Bartender is responsible for delivering exceptional guest experiences by preparing and serving alcoholic and non-alcoholic beverages in a timely, accurate, and responsible manner. This role requires strong product knowledge, attention to detail, and the ability to create a welcoming, safe, and engaging environment while maintaining a clean, organized work area while consistently adhering to all health, safety, alcohol service laws, and company policies/standards. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or Acting General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site. Job duties include but are not limited to: • Set up the bar daily for AM and PM shifts by ensuring all stations are fully stocked, organized, clean, and prepared for service, including liquor, beer, wine, mixers, garnishes, ice, glassware, tools, and required supplies., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Accurately take and process guest orders while collaborating with fellow tribe members to ensure timely, high-quality food and beverage service., • Validate guest identification to ensure adherence to minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Prepare and mix alcoholic beverages and coffee drinks, including lattes and signature beverages, following company recipes, quality standards, and established procedures., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing glassware, or other bar utensils/mats, wiping down all surfaces on the bar, behind the bar, inside the refrigerator/coolers, orange juice machine, and liquor bottles. Maintaining cleanliness overall, health and food service regulations behind the bar, at bar tables/sections, and for bar guests., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Assisting guests with placing in-person to-go orders at the bar or kiosk, and taking tables on the floor when bar service is slow or when short staffed., • Monitor guest alcohol consumption and use sound judgment to ensure safe and compliant alcohol service., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system, present printed guest checks in a small rocks glass and place it in front of the guest seated at the bar, and process payments accurately and efficiently., • Handle all cash and credit transactions accurately and responsibly, maintain control of guest checks, and follow company procedures to prevent errors, shortages, and potential walk-outs., • Communicate clearly and effectively with servers, managers, and the kitchen team to ensure smooth service, including timely communication of 86'd items, menu changes, and food corrections., • Follow all health, safety, sanitation, and food-handling standards., • Report any guest concerns, safety issues, or policy violations to management promptly., • Uphold company culture, values, and standards of professionalism at all times., • Engage guests in friendly, attentive conversation while maintaining an efficient service bar and avoiding prolonged time at bar tables or with seated guests., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment., • Understanding guest dietary and allergy restrictions. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weight up to 120 pounds (Kegs), • Spend time lifting heavy weights up to 30 pounds (deliveries/glasses/etc.), • Spend time standing on feet for long hours., • Spend time Making Repetitive Motions., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 per hour + Tips Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Northwest Washington, Washington

Server | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? You will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) . Base pay is $10.30 an hour + tips for DC Locations The Server is responsible for delivering a warm, welcoming, and attentive dining experience to every guest. This role requires a positive attitude, a genuine smile, strong food and beverage menu knowledge, and the ability to work efficiently in a fast-paced environment while following all company standards and service procedures. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Complete assigned shift side work for opening, running, and closing sidework as well as weekly/daily assignments. This also includes ensuring your section and tables are ready for service (condiments are filled, rolls up, candle holders with lighter fuel/lit at sundown, HH menus, clean seats/floor)., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Required to wear the company-approved Busboys & Poets uniform at all times, including black jeans or slacks, slip-resistant shoes, a clean apron, 30 dollar bank/small change and a lighter for service needs., • Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean uniforms, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations)., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system and process payments accurately and efficiently., • Verify guest identification to ensure compliance with minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • In addition to core serving responsibilities, tribe members are expected to assist with maintaining a clean, sanitized, and safe restaurant environment. This includes bussing tables, rolling silverware, wiping down and sanitizing surfaces (tables, server stations, server coolers, coffee machines and pots), stocking and organizing service areas, mopping floors, and restocking necessary items., • Servers must also uphold all health regulation, safety, and food service regulations to ensure a positive experience for every guest., • Assist host or hostess by answering phones, acknowledging guests with a smile and peace & love greeting, seating, and thanking guests when leaving., • Assisting guests with placing in-person to-go orders or kiosks, and taking tables on the floor when bar service is slow or when short staff., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed. Qualifications: • Must be at least 18 years of age in order to serve alcohol, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Previous server experience in a full service restaurant for at least a year, • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Understanding guest dietary and allergy restrictions., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weights up to 30 pounds., • Spend time standing on feet for long hours., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 an hour + tips for DC Locations Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Mount Vernon Triangle, Washington

Server | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? You will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) . Base pay is $10.30 an hour + tips for DC Locations The Server is responsible for delivering a warm, welcoming, and attentive dining experience to every guest. This role requires a positive attitude, a genuine smile, strong food and beverage menu knowledge, and the ability to work efficiently in a fast-paced environment while following all company standards and service procedures. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Complete assigned shift side work for opening, running, and closing sidework as well as weekly/daily assignments. This also includes ensuring your section and tables are ready for service (condiments are filled, rolls up, candle holders with lighter fuel/lit at sundown, HH menus, clean seats/floor)., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Required to wear the company-approved Busboys & Poets uniform at all times, including black jeans or slacks, slip-resistant shoes, a clean apron, 30 dollar bank/small change and a lighter for service needs., • Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean uniforms, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations)., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system and process payments accurately and efficiently., • Verify guest identification to ensure compliance with minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • In addition to core serving responsibilities, tribe members are expected to assist with maintaining a clean, sanitized, and safe restaurant environment. This includes bussing tables, rolling silverware, wiping down and sanitizing surfaces (tables, server stations, server coolers, coffee machines and pots), stocking and organizing service areas, mopping floors, and restocking necessary items., • Servers must also uphold all health regulation, safety, and food service regulations to ensure a positive experience for every guest., • Assist host or hostess by answering phones, acknowledging guests with a smile and peace & love greeting, seating, and thanking guests when leaving., • Assisting guests with placing in-person to-go orders or kiosks, and taking tables on the floor when bar service is slow or when short staff., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed. Qualifications: • Must be at least 18 years of age in order to serve alcohol, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Previous server experience in a full service restaurant for at least a year, • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Understanding guest dietary and allergy restrictions., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weights up to 30 pounds., • Spend time standing on feet for long hours., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 an hour + tips for DC Locations Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Mount Vernon Triangle, Washington

Bartender | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders make between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) The Bartender is responsible for delivering exceptional guest experiences by preparing and serving alcoholic and non-alcoholic beverages in a timely, accurate, and responsible manner. This role requires strong product knowledge, attention to detail, and the ability to create a welcoming, safe, and engaging environment while maintaining a clean, organized work area while consistently adhering to all health, safety, alcohol service laws, and company policies/standards. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or Acting General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site. Job duties include but are not limited to: • Set up the bar daily for AM and PM shifts by ensuring all stations are fully stocked, organized, clean, and prepared for service, including liquor, beer, wine, mixers, garnishes, ice, glassware, tools, and required supplies., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Accurately take and process guest orders while collaborating with fellow tribe members to ensure timely, high-quality food and beverage service., • Validate guest identification to ensure adherence to minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Prepare and mix alcoholic beverages and coffee drinks, including lattes and signature beverages, following company recipes, quality standards, and established procedures., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing glassware, or other bar utensils/mats, wiping down all surfaces on the bar, behind the bar, inside the refrigerator/coolers, orange juice machine, and liquor bottles. Maintaining cleanliness overall, health and food service regulations behind the bar, at bar tables/sections, and for bar guests., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Assisting guests with placing in-person to-go orders at the bar or kiosk, and taking tables on the floor when bar service is slow or when short staffed., • Monitor guest alcohol consumption and use sound judgment to ensure safe and compliant alcohol service., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system, present printed guest checks in a small rocks glass and place it in front of the guest seated at the bar, and process payments accurately and efficiently., • Handle all cash and credit transactions accurately and responsibly, maintain control of guest checks, and follow company procedures to prevent errors, shortages, and potential walk-outs., • Communicate clearly and effectively with servers, managers, and the kitchen team to ensure smooth service, including timely communication of 86'd items, menu changes, and food corrections., • Follow all health, safety, sanitation, and food-handling standards., • Report any guest concerns, safety issues, or policy violations to management promptly., • Uphold company culture, values, and standards of professionalism at all times., • Engage guests in friendly, attentive conversation while maintaining an efficient service bar and avoiding prolonged time at bar tables or with seated guests., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment., • Understanding guest dietary and allergy restrictions. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weight up to 120 pounds (Kegs), • Spend time lifting heavy weights up to 30 pounds (deliveries/glasses/etc.), • Spend time standing on feet for long hours., • Spend time Making Repetitive Motions., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 per hour + Tips Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Southeast Washington, Washington

Bartender | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders make between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) The Bartender is responsible for delivering exceptional guest experiences by preparing and serving alcoholic and non-alcoholic beverages in a timely, accurate, and responsible manner. This role requires strong product knowledge, attention to detail, and the ability to create a welcoming, safe, and engaging environment while maintaining a clean, organized work area while consistently adhering to all health, safety, alcohol service laws, and company policies/standards. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or Acting General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site. Job duties include but are not limited to: • Set up the bar daily for AM and PM shifts by ensuring all stations are fully stocked, organized, clean, and prepared for service, including liquor, beer, wine, mixers, garnishes, ice, glassware, tools, and required supplies., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Accurately take and process guest orders while collaborating with fellow tribe members to ensure timely, high-quality food and beverage service., • Validate guest identification to ensure adherence to minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Prepare and mix alcoholic beverages and coffee drinks, including lattes and signature beverages, following company recipes, quality standards, and established procedures., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing glassware, or other bar utensils/mats, wiping down all surfaces on the bar, behind the bar, inside the refrigerator/coolers, orange juice machine, and liquor bottles. Maintaining cleanliness overall, health and food service regulations behind the bar, at bar tables/sections, and for bar guests., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Assisting guests with placing in-person to-go orders at the bar or kiosk, and taking tables on the floor when bar service is slow or when short staffed., • Monitor guest alcohol consumption and use sound judgment to ensure safe and compliant alcohol service., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system, present printed guest checks in a small rocks glass and place it in front of the guest seated at the bar, and process payments accurately and efficiently., • Handle all cash and credit transactions accurately and responsibly, maintain control of guest checks, and follow company procedures to prevent errors, shortages, and potential walk-outs., • Communicate clearly and effectively with servers, managers, and the kitchen team to ensure smooth service, including timely communication of 86'd items, menu changes, and food corrections., • Follow all health, safety, sanitation, and food-handling standards., • Report any guest concerns, safety issues, or policy violations to management promptly., • Uphold company culture, values, and standards of professionalism at all times., • Engage guests in friendly, attentive conversation while maintaining an efficient service bar and avoiding prolonged time at bar tables or with seated guests., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment., • Understanding guest dietary and allergy restrictions. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weight up to 120 pounds (Kegs), • Spend time lifting heavy weights up to 30 pounds (deliveries/glasses/etc.), • Spend time standing on feet for long hours., • Spend time Making Repetitive Motions., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 per hour + Tips Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Southeast Washington, Washington

** Server | Job Description ** Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? You will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) . Base pay is $10.30 an hour + tips for DC Locations The Server is responsible for delivering a warm, welcoming, and attentive dining experience to every guest. This role requires a positive attitude, a genuine smile, strong food and beverage menu knowledge, and the ability to work efficiently in a fast-paced environment while following all company standards and service procedures. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Complete assigned shift side work for opening, running, and closing sidework as well as weekly/daily assignments. This also includes ensuring your section and tables are ready for service (condiments are filled, rolls up, candle holders with lighter fuel/lit at sundown, HH menus, clean seats/floor)., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Required to wear the company-approved Busboys & Poets uniform at all times, including black jeans or slacks, slip-resistant shoes, a clean apron, 30 dollar bank/small change and a lighter for service needs., • Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean uniforms, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations)., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system and process payments accurately and efficiently., • Verify guest identification to ensure compliance with minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • In addition to core serving responsibilities, tribe members are expected to assist with maintaining a clean, sanitized, and safe restaurant environment. This includes bussing tables, rolling silverware, wiping down and sanitizing surfaces (tables, server stations, server coolers, coffee machines and pots), stocking and organizing service areas, mopping floors, and restocking necessary items., • Servers must also uphold all health regulation, safety, and food service regulations to ensure a positive experience for every guest., • Assist host or hostess by answering phones, acknowledging guests with a smile and peace & love greeting, seating, and thanking guests when leaving., • Assisting guests with placing in-person to-go orders or kiosks, and taking tables on the floor when bar service is slow or when short staff., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed. Qualifications: • Must be at least 18 years of age in order to serve alcohol, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Previous server experience in a full service restaurant for at least a year, • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Understanding guest dietary and allergy restrictions., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weights up to 30 pounds., • Spend time standing on feet for long hours., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 an hour + tips for DC Locations Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

Northwest Washington, Washington

Server | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? You will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $18.40 (DC Locations) . Base pay is $10.30 an hour + tips for DC Locations The Server is responsible for delivering a warm, welcoming, and attentive dining experience to every guest. This role requires a positive attitude, a genuine smile, strong food and beverage menu knowledge, and the ability to work efficiently in a fast-paced environment while following all company standards and service procedures. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Complete assigned shift side work for opening, running, and closing sidework as well as weekly/daily assignments. This also includes ensuring your section and tables are ready for service (condiments are filled, rolls up, candle holders with lighter fuel/lit at sundown, HH menus, clean seats/floor)., • Guide guests through the food and beverage menus by demonstrating strong product knowledge, including ingredients, preparation methods, flavor profiles, and pairing suggestions, in order to help guests make informed selections., • Demonstrated ability to understand, communicate, place order in the point-of-sale (POS) system and accurately relay guest dietary needs and allergy restrictions to expo/food runner or kitchen manager to ensure guest safety and order accuracy., • Required to wear the company-approved Busboys & Poets uniform at all times, including black jeans or slacks, slip-resistant shoes, a clean apron, 30 dollar bank/small change and a lighter for service needs., • Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean uniforms, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations)., • Assist host or hostess by answering phones, and by greeting, seating, and thanking guests, when needed., • Accurately enter and continuously update guest orders in the point-of-sale (POS) system and process payments accurately and efficiently., • Verify guest identification to ensure compliance with minimum age requirements for alcohol service in accordance with applicable ABC regulations and Alcoholic Beverage Regulation Administration (ABRA) guidelines., • Provide hospitable service with a smile. Excellent customer service starts with a warm, genuine approach and includes greeting every guest within 30 seconds, checking in within the first 3 minutes or 3 bites, and closing out service efficiently by collecting payment while making it a memorable experience., • In addition to core serving responsibilities, tribe members are expected to assist with maintaining a clean, sanitized, and safe restaurant environment. This includes bussing tables, rolling silverware, wiping down and sanitizing surfaces (tables, server stations, server coolers, coffee machines and pots), stocking and organizing service areas, mopping floors, and restocking necessary items., • Servers must also uphold all health regulation, safety, and food service regulations to ensure a positive experience for every guest., • Assist host or hostess by answering phones, acknowledging guests with a smile and peace & love greeting, seating, and thanking guests when leaving., • Assisting guests with placing in-person to-go orders or kiosks, and taking tables on the floor when bar service is slow or when short staff., • Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks., • Other duties as needed. Qualifications: • Must be at least 18 years of age in order to serve alcohol, • Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday)., • Previous server experience in a full service restaurant for at least a year, • Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner., • Understanding guest dietary and allergy restrictions., • Ability to accurately use a point-of-sale (POS) system for orders and payments, • Must be a team player and able to thrive in a fast-paced restaurant environment., • Demonstrated ability to multitask and remain organized., • Dependable, on time attendance, and able to follow company policies, procedures, and service standards, • Demonstrate the ability to calmly and professionally de-escalate upset or difficult guests while maintaining a safe and positive environment. Physical Requirements: • Being able to stand for extended periods and perform repetitive tasks., • Spend time bending, reaching, crawling and/or twisting the body., • Spend time lifting heavy weights up to 30 pounds., • Spend time standing on feet for long hours., • Spend time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls., • Spend time Walking., • Spend time cutting fruit and making batches. Busboys and Poets is an Equal Opportunity Employer Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary. Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon! Pay: $10.30 an hour + tips for DC Locations Company Benefits Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.

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