Trabajos service desk en New York, New YorkCrear alertas

Senior Director - ITSM \n FTE \n Salary: $180-200k + Benefits & Bonus \n Hybrid – New York, NY \n \n Overview: \n We are looking for an experienced Senior Director to lead and transform enterprise-wide IT support and service management functions for a global organisation. This is a senior leadership position focused on delivering scalable, high-quality IT services, driving operational excellence and partnering with technology and business leadership across multiple regions. \n \n What will you be doing: \n\n • Lead the global IT service delivery strategy, including Help Desk, Level 1/2 support, infrastructure monitoring and IT service management\n, • Oversee Incident, Major Incident, Problem, Change and Configuration Management processes\n, • Drive ServiceNow or similar ITSM platform optimisation, automation, workflow development and reporting\n, • Lead global transformation initiatives focused on standardisation, scalability, process improvement and operational excellence\n, • Manage strategic technology vendors, Managed Service Providers, SLAs and performance\n, • Partner with senior business and technology stakeholders to improve user experience, service reliability and business continuity\n, • Ensure service delivery aligns with regulatory, risk and governance requirements within a highly regulated environment\n\n \n Experience: \n\n • 8+ years’ progressive experience in IT service delivery, infrastructure operations or a similar environment, with 2+ years in a senior leadership position\n, • Proven experience leading global IT support/service delivery organisations across multiple regions\n, • Strong enterprise ITSM experience with ServiceNow\n, • Strong vendor management, stakeholder engagement and transformation experience\n\n \n For more information about this position, get in contact today!

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. \n\n Provides support as a member of the Customer Service & E-Commerce team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Works to maintain attractive customer service displays and support the Whole Foods Market Customer Service vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Customer Service & E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions, including but not limited to assigned shopper tasks within the Customer Service & E-Commerce Team. All positions must strive to support WFM core values and goals, promote national, company programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. \n \n Job Responsibilities\n \n • Checks out customer groceries efficiently and accurately.\n, • Upholds government regulations concerning sale of alcoholic beverages and taxation.\n, • Follows proper check, ATM, and credit procedures.\n, • Uses proper tares procedures when ringing up scalable items.\n, • Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.\n, • Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.\n, • May assist with training of new Cashier and Cashier Assistant Team Members.\n, • Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.\n, • Proactively participates in company programs as directed by leadership.\n, • Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.\n, • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.\n, • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.\n, • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.\n \n \n \n \n, • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.\n, • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.\n, • Immediately reports safety hazards and violations.\n, • Performs other duties as assigned by store or company leadership.\n, • US only – For those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and as needed may be assigned shopper tasks within the Customer Service Team. \n \n Job Skills\n \n • Demonstrates patience in dealing with customers and Team Members.\n, • Maintains proficiency with the Cashier Code Book and PLUs:\n, • Strong basic math skills\n, • Strong to excellent communication skills and willingness to work as part of a team.\n, • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.\n, • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.\n, • Ability to follow directions and procedures; effective time management and organization skills.\n, • Passion for natural foods and the mission of Whole Foods Market.\n, • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.\n, • Understanding of and compliance with WFM quality goals.\n, • Strong attention to detail.\n Experience\n \n, • No prior retail experience required\n Physical Requirements / Working Conditions\n \n, • Must be able to lift 50 pounds.\n, • In an 8-hour work day: standing/walking 6-8 hours.\n, • Hand use: single grasping, fine manipulation, pushing and pulling.\n, • Work requires the following motions: bending, twisting, squatting and reaching.\n, • Exposure to FDA approved cleaning chemicals.\n, • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.\n, • Ability to work in a wet and cold environment.\n \n \n \n, • Ability to work a flexible schedule including nights, weekends, and holidays as needed.\n, • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.\n, • May require use of ladders.\n \n \n Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $18.75-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.\n \n \n New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.\n \n \n At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.\n \n \n Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.\n

This full-time position includes Paid Time Off and Health/Vision/Dental Insurance options. \n \n As Lifestyle Director at Williamsburg’s premier residential building, you’ll curate and lead a dynamic calendar of activities and events that engage and enrich the lives of our members and guests. From fitness and wellness programs to resident activities and cultural events, you’ll play a key role in creating a vibrant resort-style lifestyle atmosphere. \n \n We’re looking for a self-starter who works well independently and thrives in a fast-paced environment. A warm, welcoming presence and a genuine passion for connecting with people are essential. \n This is a full-time position with an annual salary of $100,000. \n \n Summary: \n Our Lifestyle Manager is the facilitator of all resident activities and is ultimately responsible for developing the amenity spaces to be the focal point of the community. This is accomplished by creating an internal promotion plan to promote programs, activities, and resident-attended events. All community activities must provide an enjoyable, stimulating experience that reinforces the residents' decision to live in this incredible community. \n \n Responsibilities: \n The Lifestyle Director will be responsible for creating, planning, marketing, and executing all events and programs offered by NFC Amenity Management for residents of all ages, including community festivals, educational programs, resident socials, and neighborhood clubs for families, children, teens, and adults. In addition, they will lead the Lifestyle Team to manage the day-to-day operations of the amenity facilities. This will include managing a diverse team to cover the front desk, pool, fitness classes & programming, and spa services, while creating a comprehensive fitness offering that meets our clients' needs. \n \n Other responsibilities will include: \n • Oversee all operations to ensure the client is satisfied with their amenity offering. \n • Hire, train, and mentor the amenity team (front desk, lifeguards, fitness, and spa) that will follow the company's mission and brand standards. \n • Lead the creation and refinement of the fitness and spa programming. This includes introducing new group exercise classes, spa services, and related offerings. \n • Supervise amenity staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage. \n • Ensure pool facilities are operating in a safe and clean manner. \n • Guide the team to anticipate, identify, and ensure guest needs are met and that the NFC/client service standard is met. \n • Ensure a consistent image and that client standard branding is consistently portrayed. \n • Manage expenses within given budget parameters. \n • Encourage all residents to participate in the monthly activities. Maintain a record of resident attendance and analyze program success/failure. \n • Work with NFC’s and/or clients' graphic designer to ensure a consistent image. \n • Use multiple communication channels to promote community events. \n • Communicate with other department heads and staff to gather the information needed to deliver resident and guest experiences that exceed expectations and create “moments of magic”. \n • Use the Company Approved Team Scheduler to ensure payroll budget compliance. \n • Perform other duties as assigned that relate to the success of the property. \n • Be compliant with the on-site policies and procedures. \n • Attend property management meetings and convey all relevant information to NFC Amenity area leadership (supervisor). \n • Complete necessary Payroll Tasks by Company deadlines. \n • Adhere to all NFC policies. \n • Facilitate consistent daily communication and staff meetings to keep staff up to date on all aspects of operations. \n • Ensure equipment is maintained in good working order. \n • Refine/propose standard operating procedures and checklists to ensure a well-maintained, clean facility. \n • Attends company meetings/trainings and ensures all team members participate. \n • Maintains professional relationships with property management/ staff. \n • Monitors and reviews daily employees’ performance and provides necessary support, training, or counseling as needed. \n • Maintains a clearly established opening and closing procedure. \n • Sets clear, measurable objectives, delegates responsibility, recognizes outstanding performance, and promotes problem-solving and issue resolution. \n • Implements opportunities for managing operational costs. \n \n Benefits: \n • Weekly Pay! \n • Paid training. \n • A long list of discounts and benefits is available to all employees. \n • Cell phone and other reimbursements for some applicable positions. \n • State-required healthcare benefits are available to qualifying employees in applicable areas. \n • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. \n • Start earning generous paid time off on your first day. \n • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. \n • Short-Term Disability Income is offered to qualifying employees in applicable areas. \n \n All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Locations with Opportunities: George Washington Bridge, John F. Kennedy, LaGuardia Airport, Port Authority Bus Terminal and Path Terminal. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Aide works closely with the social services team to support the provision of case management services for assigned clients. The Case Aide will be an active listener and provide high-quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conducts client intakes and updates information in client database system(s)., • Screens clients for referral and case management services., • Screens client arrivals to identify immediate needs, provides services and/or makes appropriate referrals as necessary., • Organizes, maintains and prepares client charts for intake and discharge., • Handles caseload in the absence of the Case Manager as mandated by program., • Conducts homeless outreach and assesses client needs., • Documents client activities and updates client information in database system(s)., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated by program., • Performs front-desk duties including answering phones, screening visitors, maintaining logbook, and mail distribution., • Assists in monitoring client medication as required., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated by program., • Conducts unit inspections as mandated by program. Administrative • Completes and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies and procedures. Community Relations • Represent Urban Pathways and respond to inquiries as needed., • Develops and maintains relationships with community services and resources. Communication • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, trainings, and supervisory sessions, as required., • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education & Experience • High school diploma or GED required. Associate’s degree preferred., • Experience with homeless, individuals with mental health conditions and substance abuse population preferred. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Good written and verbal communication skills., • Foreign languages a plus. Other • Required to work a flexible schedule including weekends, holidays, and evenings. Licenses • Valid driver’s license with clean driving record a plus. Capabilities • All programs require field work, home visits, client escorts, and use of public transportation., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.), type, write, read, speak, see, and hear. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include (eligible employees):

Job Description We're building 'the' Teaching Hospital for pediatric therapy — a category of one by driving excellence in outcomes, developing clinicians, building payer trust, and embedding systems across what we do. We are a very responsive employer! Occasionally our invitations for an interview go to your spam folder, so be on the lookout for our email correspondence inviting you to learn more!* We're building 'the' Teaching Hospital for pediatric therapy — a category of one by driving excellence in outcomes, developing clinicians, building payer trust, and embedding systems across what we do. Position Summary: Are you passionate about transforming the lives of children and families? Ready to soar to new heights in your career, but not sure how to gain the necessary experience? Looking for a work environment that's more fun and engaging than the latest viral video on TikTok? Look no further! Join our team at Bierman Autism Centers as a Behavior Technician/ABA Therapist and unleash your superpowers to change the world of autism therapy! Get ready to use your powers for good! As a superhero, you'll provide life-changing ABA therapy to children aged 2-12 with autism or other developmental and language delays. Join our fun and awesome team that knows how to have a good time while transforming the lives of our incredible clients. Our one-on-one approach focuses on natural play and teaching foundational skills like self-advocacy and communication – because every child deserves to shine! Why You'll Love Bierman (Saving the Day has its Perks!): • No experience? No problem! As a TOP 10 RBT training provider nationwide, we offer best-in-class training and full pay while you learn. Plus, we cover all costs for the RBT exam., • Competitive Pay: We value your skills and expertise, even if you're new to ABA!, • Full Time/Center Based Schedule: We are open Monday through Friday from 8:15 am to 4:45 pm. No travel needed!, • Brag-worthy Benefits: 13 days of paid time off plus paid holidays, 401k with match!, Health, Dental, and Vision Insurance, Short- and Long-Term Disability, Life Insurance, Pet Insurance, HSAs, FSAs, and more. Your friends will be jealous! (Psst... we have a generous employee referral program too!), • Employee Discount: Are you feeling hungry? As a Bierman employee, you get a FREE DashPass license, which waives delivery fees on all DoorDash orders over $12 and reduces service fees by 10% on each order!, • Growth Galore: Propel your personal and professional development with on-site training, student supervision, tuition reimbursement, and student loan assistance., • Bierman University: Our exclusive 6-12 month career elevation program offers mentorship, customized coursework, and hands-on training to advance to a Team Lead., • Career Paths: Fast-track your journey to becoming a Board Certified Behavior Analyst (BCBA) or Clinical Leader., • Good Vibes Only!: Join our team of passionate, empathetic, and supportive superheroes who make work feel like a joyous adventure every day. Enjoy optional engagement events like Spirit Weeks, Pajama Days, Trivia Nights, Monthly Wellness Competitions, and more. Even heroes deserve to have fun! What Growth Opportunities are available for me as a Behavior Technician with Bierman? • PROPEL is our innovative career advancement program designed to elevate the careers of our dedicated Behavior Technicians by providing clear ways to advance while working as a Behavior Technician! After advancing through Propel, you have the opportunity to become a Team Lead and follow the track to become a BCBA or other career path opportunities throughout the organization. We LOVE to promote from within and the sky's the limit when it comes to advancing your career!, • Eligibility for merit increases as you progress through the program, • Feedback, coaching, and career advancement Who is this role great for? • This position is perfect for those who have or are pursuing an education in psychology, social services, early education, or any behavior sciences, or those who have experience as daycare / preschool workers, paraprofessionals, DSPs, nannies, babysitters, or anyone who loves to work with kids! What happens after I Apply? • All of our recruiters have been in your shoes before as Behavior Technicians! A recruiter will reach out to you to schedule a 30 minute virtual interview, so check your email for an interview invitation. After that, you will be invited into your local Bierman center for an onsite interview to meet our wonderful staff and your future coworkers! You'll also have an opportunity to shadow a current Behavior Technician to see us in action and understand more about the role and duties! Your Daily Adventures as a Behavior Technician: • Conduct 1:1 therapy with clients (your future BFFs!), • Follow prescribed skill acquisition and behavior support plans, • Collect and record data, and write therapy notes for each session, • Communicate with parents and caregivers regarding the client's progress (with guidance from the BCBA), • Assist the BCBA in preparing and organizing client materials, • Maintain and acquire functional and technical knowledge by attending required trainings, • Follow the guidelines set forth by the Behavior Analyst Certification Board (BACB), • Work towards becoming a Registered Behavior Technician (RBT), if not one already, • Foster a positive working environment, maintaining good vibes! Requirements Behavior Technician (RBT) Basic & Essential Functions: • Must hold an active Registered Behavior Technician (RBT) certification or obtain RBT certification within 90 days of hire and maintain the certification in good standing throughout employment., • Must be able to lift and carry clients who are least 30 pounds, • Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging behavior, • Must be able to assume and maintain a variety of postures including kneeling, squatting, crouching, crawling, sitting, standing, bending, for extended periods of time., • Must be able to walk and run to chase clients and maintain a three-foot distance at all times, • Must be able to sit on the floor or stand for extended periods of time, • Must be able to attend to basic needs such as feeding, diapering, toileting, and dressing, • Must have manual dexterity to perform specific computer and electronic device functions for data collection and session documentation, • Must have visual acuity to read and comprehend written communication though computer, electronic devices, and paper means., • Must be able to take written data and transfer to electronic files or data base systems, • Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor, • Must be able to assemble, clean and maintain therapy space including toys and furniture, • Must be able to administer medication to clients Behavior Technician (RBT) Job Requirements: • High School Diploma or equivalent. College degree preferred., • Strong verbal and written communication skills., • Ability to manage multiple tasks., • Detail oriented., • Ability to be flexible and adaptable to meet the needs of the team and clients., • Ability to act with integrity, professionalism. Preferred Experience: • Experience working with children ages 2-12 in a classroom, day care, 1:1 setting, or instructional childcare setting., • Experience implementing the principles of Applied Behavior Analysis; Educational or Allied Health. Apply today! We can't wait to review your application and for you to join our team! Our Story: A Legacy of Progress, Fueled by Play In 2006, Bierman Autism Centers began with a simple dream: to empower children with autism to thrive. We believed in the power of letting kids be kids and initially offered in-home care to foster a comforting and familiar environment. We were driven by three core beliefs: achieving remarkable progress with children, creating a great team that enjoys working together, and building a workplace that fosters internal career paths and growth for our team members. Our dedication to progress led us to a pivotal moment. Recognizing the potential of center-based care, we opened our first center in Indiana in 2010. This wasn't just about location; it shifted our philosophy. Centers allowed us to create consistent, nurturing environments tailored to each child's needs. This shift became the cornerstone of our success. Today, Bierman Autism Centers are beacons of innovative care across Arizona, Indiana, Massachusetts, New Jersey, North Carolina, Ohio, and Rhode Island. We offer ABA therapy, Speech Therapy, Occupational Therapy and Diagnostic Services within center-based settings designed for the comprehensive development of our children. Job Type: Non-Exempt, Full Time Pay is competitive and based on candidate qualifications and experience. Full-time employees will be offered our comprehensive benefits including Paid Time Off, 401k, insurance (health, dental, and vision), and the option of Short and Long-Term disability insurance. By submitting your application to Bierman, you are opting into receiving communications from Bierman. Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, Bierman is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law. As an equal opportunity employer, Bierman does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team. Pay Range $20—$23 USD In 2006, Bierman Autism Centers began with a simple dream: to empower children with autism to thrive. We believed in the power of letting kids be kids and initially offered in-home care to foster a comforting and familiar environment. We were driven by three core beliefs: achieving remarkable progress with children, creating a great team that enjoys working together, and building a workplace that fosters internal career paths and growth for our team members. Our dedication to progress led us to a pivotal moment. Recognizing the potential of center-based care, we opened our first center in Indiana in 2010. This wasn't just about location; it shifted our philosophy. Centers allowed us to create consistent, nurturing environments tailored to each child's needs. This shift became the cornerstone of our success. Today, Bierman Autism Centers are beacons of innovative care across Arizona, Indiana, Massachusetts, New Jersey, North Carolina, Ohio, and Rhode Island. We offer ABA therapy, Speech Therapy, Occupational Therapy and Diagnostic Services within center-based settings designed for the comprehensive development of our children.

Job Description JOB DESCRIPTIONNourish Intake Associate (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. NYCP is seeking a Nourish Intake Associate (English/Spanish) to join our growing Senior Nutrition Programs team. Nourish is a Commodity Supplemental Food Program (CSFP) that aims to increase health in individuals who are 60 years or older and have low incomes by providing nutritious food choices from the U.S. Department of Agriculture. New York Common Pantry is one of the three agencies statewide contracted to run this program, which allows seniors to receive food every month. Food packages include a variety of foods, such as milk, juice, farina, oats, ready-to-eat cereal, rice, pasta, peanut butter, dry beans, canned meat, poultry or fish, and canned fruits and vegetables. Additional components of Nourish include guidance for preparing nutritious meals, dissemination of nutrition and health information by nutritionists, and referral to health care and social service agencies for other needed services. When at full capacity, Nourish will serve up to 80 + partner sites to expand food and nutrition services for low-income seniors living in Manhattan, Queens, Brooklyn, and the Bronx. The Nourish Intake Associate (English/Spanish) will report to the Nourish Intake Manager at 788 Southern Blvd, Bronx, NY 10455. The schedule for this position is Monday through Friday: 9 AM - 5 PM; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. The Nourish Intake Associate (English/Spanish) is required to work on a Saturday three (3) times a year from 9 am to 1 pm. Responsibilities: Check in and re-certify senior participants at mobile sites. Entry data into web-based software Link2Feed. Training will be provided. Rotate with other Intake Associates to provide front desk coverage and assist at mobile sites and offices, as needed. Travel to different mobile locations, NYCHA development houses, senior buildings and community/outreach centers throughout the four boroughs, except Staten Island. Maintain high professionalism and respect with clients, site managers, and team members. Provide professional customer service to clients and assist with various program issues, service questions, and general client concerns. Work in a team-oriented atmosphere, effectively communicate and collaborate with team members on various work-related projects. Provide pantry coverage as assigned, including placing items on tables, pre-packing food items for participants, filling participants’ carts with their packages, breaking down boxes as needed, replenishing pantry items, and noting any damaged items. Assist with reception, filing, and other clerical duties. Other responsibilities as assigned. Qualifications: A High School Diploma or Equivalent is required. Ability to lift up to 30 lbs is required. Full professional proficiency level in English and Spanish is required. Commitment to helping the communities in need and NYCP’s work and mission. Proficient with Microsoft Office Suite and Google Drive. Comfortable working with diverse populations. Multi-task and work in a highly trafficked area. Strong customer service and interpersonal skills. Weekend work may be necessary. Travel between multiple mobile sites using New York City public transportation, including subways, buses, Metro-North, and the Long Island Rail Road. An academic background in Human Services or social services is a plus. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance Limited Purpose and dependent care FSA

Job DescriptionBACKGROUND Forestdale is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusing on low-income and immigrant communities in NYC. Forestdale operates out of three offices to better serve the families of Brooklyn and Queens. We help thousands of families work through complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Salary Range: $42,000 -$48,500 Essential Functions: • Ensure the safety and well-being of all children in the foster care program., • Submit request for vital records (birth certificates, and SS card)., • Assist and link clients with resources and services within the community., • Provide administrative assistance by covering reception desk and Executive Office as needed., • Assist with driving children to and from school during educational transitions and other appointments., • Accompany clients to appointments and advocate for client providers., • Provide assistance with administrative details for the foster care program., • Maintain contact with service providers., • Complete home visits with families as requested., • Monitor Family Time for child and family., • Provide assistance to clients with applications for concrete services like fair hearings and public assistance., • Document case notes in Connections, the foster care system of record, • As needed, cover reception desk, • Other duties as assigned. Minimum Requirements: • Bachelor’s degree in social work or human services, • Self-motivated, organized, compassionate and creative., • Have a working knowledge of the child welfare and family court systems., • Bilingual (Spanish) strongly preferred., • An understanding and respect for community needs and cultures., • Willing and capable of working with multicultural families., • Ability to develop working relationships with children and adults using good interpersonal skills,, • Organizational, verbal and written communication skills, • Ability to accommodate a flexible work schedule, including evenings and weekends., • Ability to travel in and around the metropolitan New York City region., • Ability to maintain composure and function well under stress., • NYS driver’s license Benefits: Join the Forestdale Team and Enjoy Excellent Benefits: • Four weeks’ vacation, • Medical/dental/vision/life/disability insurance, • 401(k), 7% employer contribution + 2% match, • Tax-deferred health care/dependent care/commuter plans, • Flexible Schedule, • Opportunities for educational scholarships Additional Information Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. \n \n At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. \n \n Position: Collaboration Engineer \n Location: Florham Park, NJ 07932 \n Hiring: Fulltime with Hexaware Technologies. \n \n Key Responsibilities: \n \n Audio/Video & Meeting Rooms: \n\n • Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them.\n, • Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle.\n, • Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting.\n, • Write and maintain the SOPs that keep AV deployments consistent from site to site.\n\n Telephony & Unified Communications: \n\n • Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect.\n, • Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems.\n, • Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up.\n, • Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way.\n, • Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation.\n\n Mobility & Device Management: \n\n • Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy.\n, • Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement.\n, • Track Telecom Expense Management - review carrier bills, catch overspend, find savings.\n, • Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices.\n, • Train support staff on mobility troubleshooting and device management procedures.\n\n Vendor & Project Work: \n\n • Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues.\n, • Help build and track project plans and KPIs for AV, telephony, and mobility work.\n, • Flag and report cost savings as old systems and lines get retired.\n\n \n Collaboration: \n\n • Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience.\n, • Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts.\n, • Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues.\n\n Qualifications: \n\n • Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience.\n, • 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony.\n, • Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron).\n, • Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking).\n, • Experience with MDM/MAM (Intune or similar) and device lifecycle management.\n, • Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems.\n, • Strong vendor coordination and documentation skills.\n, • Able to travel to sites as needed for installs, events, and cutovers.\n\n

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Job Summary Lödige is a supplier of material handling systems. We are seeking a Service Technician for our Automated Cargo Handling System at JFK Airport. The job role will include mechanical and electrical operation and maintenance. The system support is 16 hours a day, 7 days a week so evening and weekend work will form part of the shift roster. Responsibilities will mainly be located at JFK Airport, but there may be required travel to additional work sites in the US. Responsibilities • Working on shift to perform scheduled preventative maintenance including cleaning, lubricating parts, inspecting components (sensors, motors, drive belts etc.) repair or replacement of parts where applicable etc., • Respond to breakdowns as they occur, performing reactive maintenance and resolving system faults in a timely manner., • Understand the system operation and troubleshoot issues for the customer’s Operations Team efficiently., • Complete work order forms and write reports on fault resolution., • Correspond with company’s 24/7 Help Desk based in Germany (in English language)., • Some heavy lifting and heavy-duty tasks such as large motor replacement., • In addition, may be required to support installation of new projects, or to perform maintenance on material handling systems in other parts of the US from time to time Safety • Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:, • Completing all the required and assigned HSE training to a satisfactory level., • Participating in all HSE related activities as required, including incident investigations, interviews, auditing and assessment etc., • Reporting any conditions which you feel could result in an accident or injury and/or stopping work if required. Mandatory Requirements • Engineering background with minimum 4 years’ experience in the maintenance of industrial / mechanical systems., • Experience with electrical systems., • Astute problem solver with ability to work independently., • Good command of English language and clear communicator, both verbal and written., • Able to work effectively under pressure., • Technical expertise related to automation and industrial systems. Additional Requirements • Technical expertise related to automation and industrial systems, • Approval thorough JFK Credentialing Office for an SIDA Badge with CBP Seal Clearance to access the worksite location. This requires:, • Customs and Border Protection background check, • Criminal History Record Check, • TSA Security Threat Assessment

Job DescriptionDescription: Home-Based | Must Reside in New Jersey 90%+ Travel | Travel Expenses Covered Medical Devices & Eye Care Technology Company: Visionix USA Love Troubleshooting? We Want to Meet You! Are you the person everyone calls when equipment stops working and they need someone who can figure out why? Do you enjoy solving technical challenges, working with your hands, and helping customers get back up and running? Are you ready for a role that gets you out in the field instead of behind a desk? Visionix USA is looking for a Field Service Representative to support advanced medical and ophthalmic equipment throughout New Jersey, New York, New England, and occasionally other areas of the United States. Requirements: This is a hands-on, customer-facing role where no two days are exactly alike. You'll install equipment, troubleshoot technical issues, perform repairs and preventive maintenance, and help eye care professionals keep their equipment operating reliably. What you'll do: · Install, repair and maintain sophisticated equipment · Troubleshoot mechanical and electrical systems · Provide on-site technical support to customers · Manage parts and trunk inventory · Complete service documentation and RMAs · Travel throughout New Jersey & New York and New England and occasionally nationwide · Support and mentor other technicians as you gain experience Required Qualifications · 6–10 years of field service experience. · Minimum of 5 years of hands-on biomedical equipment experience. · Minimum of 5 years of experience servicing, maintaining, or repairing medical devices. Related Experience That Can Be Valuable · Industrial equipment service and repair. · Electrical and mechanical troubleshooting. · Military technical or equipment maintenance experience. · Technical support and customer-facing service roles. No Ophthalmic Experience? We'll Train You! · You don't need to be an expert in eye care technology to get started. We'll provide training on Visionix products and equipment. · What matters most is your ability to diagnose problems, think critically, learn quickly, communicate effectively with customers, and work independently in a field-based environment. What makes this opportunity different? You'll be working with technology that directly supports eye care professionals and patient care, while developing specialized skills in an industry that continues to evolve. You'll have the independence of working in the field, the support of an experienced technical team, and the opportunity to grow your career with a global medical technology company. If you're ready to get out of the shop, out of the office, and into a career where every day is different — this could be the opportunity you've been looking for. Compensation & Benefits · Competitive base salary · 401(k) retirement plan · Comprehensive benefits package, including medical, dental, vision, life, and disability insurance · Paid Time Off (PTO) How to Apply If you are a technically minded, customer-focused professional who enjoys troubleshooting equipment and working independently, we encourage you to apply! Equal Employment Opportunity Visionix USA is an Equal Employment Opportunity Employer committed to providing an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Job Description Job Title: Senior Service Now Leader Job Id: 26-04451 Location: Newark, NJ (Hybrid 3 days onsite) Duration: 06 Months Contract Description: Driving operational excellence through ServiceNowstrategy, IT asset optimization, and enterprise discovery aligning technology, processes, and teams for measurable business outcomes. We are seeking an experienced ServiceNow expert to lead the design, development, and operational ownership of our ServiceNow platform. This role is ideal for ahighly skilled technical professional who excels at solving complex challenges, driving automation, and ensuring the platform aligns with business objectives ,ITIL processes, and organizational best practices. The successful candidate will partner closely with IT and business stakeholders to deliver efficient, secure, and scalable digital workflows. Key Responsibilities Platform Architecture &Administration • Own configuration, maintenance, and optimization of ServiceNow core modules: Incident, Problem, Change, Request/Service Catalog, Knowledge, CMDB, Discovery, and Asset Management., • Manage update sets, source control, environment strategy, and release deployments across Dev/Test/Prod., • Oversee platform governance, enforce standards, and lead platform roadmap discussions. Custom Development &Automation • Design and implement advanced workflows, custom applications, client/server scripts, and Flow Designer automations., • Develop high quality, scalable scripts using JavaScript and Glide APIs., • Extend platform capabilities through IntegrationHub and scripted REST/SOAP APIs. Integrations & DataExchange • Architect, build, and maintain secure integrations with enterprise systems (REST/SOAP, OAuth, MID Server)., • Support integrations with device management, identity, and infrastructure systems (e.g., Intune, Workspace ONE, vendor ticketing connectors). CMDB, Discovery & AssetManagement • Lead CMDB data modeling, reconciliation, normalization, and CI lifecycle improvements., • Maintain and tune Discovery schedules, probes, patterns, and classification logic., • Support SAM/HAM processes, job runs, and data quality initiatives. Platform Security &Compliance • Implement and maintain RBAC, access controls, audit logging, and platform security standards., • Ensure compliance with organizational and regulatory requirements. Upgrades, Reliability &Observability • Plan and execute upgrades, patches, and hotfixes with minimal business disruption., • Maintain Performance Analytics indicators, collections, and dashboards., • Monitor platform health and proactively resolve performance issues. Documentation, Enablement& Leadership • Produce technical design documents, runbooks, and admin/user guides., • Mentor junior team members and provide SME level guidance to project and operations teams., • Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications • 7 years of hands on ServiceNow development and administration experience., • Expert knowledge of ITIL based ITSMprocesses., • Advanced proficiency in JavaScript, GlideAPI, Flow Designer, IntegrationHub, and ServiceNow Studio., • Strong background integrating ServiceNow withenterprise systems via REST/SOAP APIs., • Proven experience leading platform levelinitiatives and technical decision making., • Excellent analytical, debugging, and problem solvingskills. Preferred Qualifications • ServiceNow CSA plus one or more CIScertifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery). Experience with: • Service Operations Workspace, • CMDB/Discovery/Service Mapping, • Performance Analytics, • SAM/HAM job configuration and optimization, • Intune or Workspace ONE integrations, • Familiarity with Agile/Scrum methodologiesand CI/CD for ServiceNow., • Experience in complex, distributed, or public sectorenvironments. Soft Skills • Exceptional communication andpresentation skills., • Ability to partner effectivelywith business leaders, engineers, and vendors., • Strong organization andprioritization skills; capable of managing multiple initiatives simultaneously. Skill Table: Skill Required / Desired Amount of Experience 7 years of hands on ServiceNow development and administration experience. Required 7 Years Expert knowledge of ITIL based ITSM processes. Required 7 Years Advanced proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and ServiceNow Studio. Required 7 Years Strong background integrating ServiceNow with enterprise systems via REST/SOAP APIs. Required 7 Years Proven experience leading platform level initiatives and technical decision making. Required 7 Years Excellent analytical, debugging, and problem solving skills. Required 7 Years Compensation: The hourly rate for this position is between $100.00-$109.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations. Contact: Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com

Job Description Field Technician – Drive Your Career Forward with Guardian Data! Travel: 30-50% You don't need a deep IT background to succeed in this role. As a Field Technician, you are trained to safely collect old computers, hard drives, and electronics from offices, hospitals, schools, and data centers, then prepare them for secure destruction or recycling, all with hands-on training and clear instructions. You work with a team that has your back, learn on the job from experienced technicians, and spend your days out in the field instead of stuck behind a desk. The work is physical but manageable, the days move fast, and you see the results of your effort right away. A Class B license is required because some jobs involve driving larger trucks and mobile shredding vehicles, which allows you to take on higher skill work, earn more, and build a professional credential that increases your value over time. Guardian is growing, and we are seeking Field Technicians to join our team. We’re always looking for talented technicians and drivers to fill current and future opportunities across our network. Guardian’s mission is to responsibly handle the world’s IT assets earning the trust of our partners, our people, and our planet. We partner with ITADs, MSPs, Resellers and Value Added Resellers (VARs) to deliver best-in-class onsite asset disposition services. Our NAID AAA certification, NIST-compliant equipment, expertise and trusted processes mean that no one has to worry about a data breach from end-of-life assets Why You’ll Love Working Here • Competitive Pay - Base hourly rate plus overtime typically results in $28–$35 per hour, based on location and experience., • Health & Dental Benefits, • Company-Paid Life, Disability & AD&D Insurance, • PTO, • 401(k) with Company Match, • Company-Paid and provided Uniforms, Safety Footwear, Masks & Gloves, • Career Development & Training – we invest in your growth!, • Be the face of Guardian Data, delivering exceptional service to clients What You’ll Do • Safely operate and maintain a company CDL vehicle (manual or automatic), • Transport materials from client locations and handle loading/unloading using wireless scanning technology, • Prepare paperwork and perform daily vehicle checks for efficiency, • Follow all safety protocols and company standards, • Interact with clients and co-workers professionally, • Manage the physical requirements of the role independently Who We’re Looking For • Minimum age 21 with a clean driving record, • 1+ year of route transportation experience preferred, • Strong customer service and communication skills, • Ability to:, • Lift 70+ pounds and push/pull 25–350 pounds, • Carry recycling bins up/downstairs, inclines, and ladders, • Walk, stand, and sit for extended periods, • Positive, adaptable attitude and ownership of daily responsibilities, • Willingness to travel 30-50% of the time If you’re looking for more than just a job where your work matters and your career can grow—apply today and start driving your career forward!

Job Description With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC (right in Time Square), NJ and LA share the same commitment! LDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from commercial security solutions, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, AI and even copiers, printers, with a full line of production equipment Are you mechanically inclined, love working with your hands and would enjoy being on the road instead of behind a desk? Our team of Field Service Technicians is expanding, and we are looking for talent eager to learn! This role will require traveling throughout New York, specifically around the Brooklyn area. As a Field Service Technician Trainee at LDI Connect, you will learn how to effectively repair, trouble shoot and diagnose failures, along with performing other assigned activities. ESSENTIAL FUNCTIONS: • Follow a planned maintenance schedule to insure all equipment operates within manufacturer specifications., • Maintain, repair and trouble shoot our variety of networked office systems., • Perform quality assurance/ preventative maintenance calls at manufacturer recommended intervals or as required based on volume and applications., • Respond to and resolve all emergency service calls., • Maintain personal inventory and car stock., • Maintain an electronic file of all work performed, dated with appropriate meter readings and applicable comments., • Plan Service work at the beginning of the day, reviewing open service calls and prioritizing them by importance and complaints, • Maintain an inventory of commonly used and consumable spare parts., • Effectively communicate with customers any unresolved service calls and the course of action necessary to complete such calls., • Report all problems, concerns and issues immediately to the Service Manager., • All emergency service calls will be responded to in 4 hours or less (exceptions apply)., • QA/ PM planning will be scheduled to have the least impact on our customers’ operation., • All equipment will operate at a minimum 95% uptime as measured quarterly and by industry standards., • Spare parts inventory will be replenished as needed but not less than one time per week., • All necessary documentation will be clear, complete, accurate and on time., • Excellent customer service skills, ability to think and work independently., • Additional responsibilities/functions may be added, changed or removed based on the development and future requirements of this position.QUALIFICATIONS:, • Excellent customer service skills, ability to think and work independently., • Hardware and software trouble shooting ability., • Valid driver’s license and reliable transportation required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception. The typical hourly range for this role is between $19.00 and $20.00. The offered hourly rate will depend on experience and/or education. LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR Ea9rlq3HCX

Job Description Driving operational excellence through Service Nows trategy, IT asset optimization, and enterprise discovery - aligning technology, processes, and teams for measurable business outcomes. Senior Service Now Leader Location: Newark, NJ (Hybrid 3 days onsite) Contract:6 months We are seeking an experienced ServiceNow expert to lead the design, development, and operational ownership of our ServiceNow platform. This role is ideal for highly skilled technical professional who excels at solving complex challenges, driving automation, and ensuring the platform aligns with business objectives, ITIL processes, and organizational best practices. The successful candidate will partner closely with IT and business stakeholders to deliver efficient, secure, and scalable digital workflows. Key Responsibilities Platform Architecture &Administration Own configuration, maintenance, and optimization of ServiceNow core modules: Incident, Problem, Change, Request/Service CatLog, Knowledge, CMDB, Discovery, and Asset Management. Manage update sets, source control, environment strategy, and release deployments across Dev/Test/Prod. Oversee platform governance, enforce standards, and lead platform roadmap discussions. Custom Development &Automation Design and implement advanced workflows, custom applications, client/server scripts, and Flow Designer automations. Develop high quality, scalable scripts using JavaScript and Glide APIs. Extend platform capabilities through Integration Hub and scripted REST/SOAP APIs. Integrations & Data Exchange Architect, build, and maintain secure integrations with enterprise systems (REST/SOAP, OAuth, MID Server). Support integrations with device management, identity, and infrastructure systems (e.g., Intune, Workspace ONE, vendor ticketing connectors). CMDB, Discovery & Asset Management Lead CMDB data modeling, reconciliation, normalization, and CI lifecycle improvements. Maintain and tune Discovery schedules, probes, patterns, and classification logic. Support SAM/HAM processes, job runs, and data quality initiatives. Platform Security &Compliance Implement and maintain RBAC, access controls, audit logging, and platform security standards. Ensure compliance with organizational and regulatory requirements. Upgrades, Reliability & Observability Plan and execute upgrades, patches, and hotfixes with minimal business disruption. Maintain Performance Analytics indicators, collections, and dashboards. Monitor platform health and proactively resolve performance issues. Documentation, Enablement& Leadership Produce technical design documents, runbooks, and admin/user guides. Mentor junior team members and provide SME level guidance to project and operations teams. Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications 7+ years of hands on ServiceNow development and administration experience. Expert knowledge of ITIL based IT SM processes. Advanced proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and ServiceNow Studio. Strong background integrating ServiceNow with enterprise systems via REST/SOAP APIs. Proven experience leading platform level initiatives and technical decision'making. Excellent analytical, debugging, and problem solving skills. Preferred Qualifications ServiceNow CSA plus one or more CIS certifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery). Experience with: Service Operations Workspace CMDB/Discovery/Service Mapping Performance Analytics SAM/HAM job configuration and optimization Intune or Workspace ONE integrations Familiarity with Agile/Scrum methodologies and CI/CD for ServiceNow. Experience in complex, distributed, or public sector environments. Soft Skills Exceptional communication and presentation skills. Ability to partner effectively with business leaders, engineers, and vendors. Strong organization and prioritization skills; capable of managing multiple initiatives simultaneously.

Position Overview \n We are seeking an organized, detail-oriented Account Manager / Tier 1 Support Specialist to join our growing Telematics and Cameras team. In this dual-focused role, you will serve as a primary contact for your assigned client accounts while providing frontline technical support for our fleet technology solutions, including GPS tracking, video dash cameras, and driver safety systems. \n This entry-level position is ideal for early-career professionals or recent graduates with a passion for technology, customer success, and hands-on problem solving. Full training on our hardware products, software platforms, and account management tools will be provided. \n \n Key Responsibilities \n Account Management & Client Success \n\n • Serve as a primary point of contact for clients.\n, • Guide clients through initial onboarding.\n, • Conduct periodic check-ins with customers.\n, • Assist in generating fleet performance reports for client review.\n\n \n Technical Support & Specialist Duties \n\n • Provide Tier 1 technical support.\n, • Identify customer issues using software diagnostics.\n, • Process hardware replacements, warranty claims, and device returns.\n\n \n Operational Support \n\n • Maintain up-to-date account logs, inventory records, and customer support ticket tracking within our CRM.\n, • Support hardware order fulfillment and client deployments.\n, • Escalate complex technical issues to Tier 2 engineers or vendor partners when necessary.\n\n \n Qualifications \n\n • Education & Experience: Bachelor’s degree in business, or a related field, or equivalent work experience.\n, • Tech-Savvy: Proficient in learning web platforms, mobile apps, and SaaS software.\n, • Organizational Skills: Ability to stay organized and prioritize client requests.\n\n \n Preferred Qualifications \n\n • Experience in tech support, help desk, account coordination, and customer service.\n, • Exposure to commercial vehicle telematics, GPS systems, and camera hardware (such as Geotab or other providers).\n, • Excel, reporting, database, and CRM experience.\n\n \n What We Offer \n\n • Competitive base salary.\n, • Comprehensive health, dental, and vision insurance coverage.\n, • 401(k) with company match.\n, • Paid time off (PTO) and holidays.\n, • Relaxed work environment.\n, • Hybrid work environment.\n\n

Job Description The AER Commercial Estimator supports DNE’s estimating efforts for applied product lines by preparing accurate, timely cost estimates and proposals for a variety of HVAC projects. This role manages projects from bid receipt through submission, analyzing mechanical plans to evaluate system capacity, design feasibility, and code compliance, while suggesting design adjustments as needed. The Commercial Estimator collaborates with internal teams, customers, and other stakeholders to ensure proposals are complete, competitive, and aligned with project requirements – all supporting commercial HVAC system quoting. Additionally, this position serves as a key resource to customers, sales teams, and branch personnel by delivering reliable project information and responsive help desk support. Position Responsibilities may include: May include: Quotation Management and Project Fulfillment • Receive requests for quotations and prepare responses in an accurate and timely manner, • Prepare cost estimates by analyzing Mechanical plans / HVAC Plans and project requirements, • Confer with customers, sales account managers, and/or outside sales engineers to assess equipment needs and to determine system requirements for projects, • Plan and modify product configurations to meet customer needs, • Generate submittals which include accurate drawings and product data, • Recommend improved products, systems or equipment to customers, specifying how such changes will lower costs or increase efficiency AER “Help Desk” and Sales Support • Serve as internal AER resource to project stakeholders, including:, • Customers, • Sales Account Managers, • Branch Teams, • Outside Sales Engineers, • Collaborate with sales teams to understand customer requirements, in order to support and promote the sale of company products, and to provide technical support, • Provide technical and non-technical support and services to customers, architects, engineers, or ABCO colleagues regarding the use, operation, and maintenance of equipment Knowledge and Skills: • Proficiency with Microsoft Office applications, including Excel, Outlook, and Word, • Ability to learn and effectively utilize DNE’s CRM platform and other required business systems, • Basic understanding of the refrigeration cycle, • Some understanding of HVAC systems preferred but not required, • Strong organizational and time management skills, • Effective communication and interpersonal skills with the ability to collaborate across teams, • Positive flexible attitude, with a can-do approach to solving challenges, • Ability to apply good judgement, strong work ethics and integrity on the job. Experience: • Previous HVAC experience preferred but not required Education: • Bachelors degree or higher required, • Engineering degree preferred. People Management: No Physical Requirements / Working Environment: • Must be able to perform essential responsibilities with reasonable accommodations. Reports to: • Director, AER/Inside Sales Pay Range: $65,000-$75,000.00 The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Senior Platform Owner & Architect - ITSM \n FTE \n Salary: $170-195k + Benefits & Bonus \n Hybrid/Onsite – New York, NY \n \n Overview: \n We are looking for an experienced ServiceNow Platform Owner to oversee and help grow the IT support and service management functions for a global organisation. This position will oversee the ServiceNow ITSM platform, while being hands-on to support Architecture & Development. \n \n What will you be doing: \n\n • Oversee the ITSM platform, including Help Desk, Level 1/2 support, infrastructure monitoring and IT service management\n, • Oversee Incident, Major Incident, Problem, Change and Configuration Management processes\n, • Drive ServiceNow or similar ITSM platform optimisation, automation, workflow development and reporting\n, • Help support global transformation initiatives focused on standardisation, scalability, process improvement and operational excellence\n, • Partner with the ITSM Director and other technology stakeholders to improve user experience, service reliability and business continuity\n, • Ensure service delivery aligns with regulatory, risk and governance requirements within a highly regulated environment\n\n \n Experience: \n\n • 6+ years’ progressive experience in IT service delivery, infrastructure operations or a similar environment\n, • Proven experience leading global IT support/service delivery organisations across multiple regions\n, • Strong enterprise ITSM experience with ServiceNow\n, • Strong vendor management, stakeholder engagement and transformation experience\n\n \n For more information about this position, get in contact today!

Job Description Job Description: Infrastructure Service Management is the key function of the role which would include receiving, building, configuring, installing, moving, repairing, and decommissioning assets and inventory management. It will also include project execution in accordance with established operating instructions. You are expected to work under pressure and on tight timescales. The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. This is a challenging role that provides extensive opportunities for learning new technologies, making new contacts throughout IT globally, influencing the way the IT department operates, and interfaces closely with senior IT Management. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently. Required Qualifications: • The candidate must be located within commuting distance of New York city or willing to relocate to the area as this is an onsite role., • You are expected to travel to the office locations in New York metro area and occasionally to service delivery locations., • Can work shifts 7a-4p or 10a-7p local time., • 3 years of IT Support experience with a Financial Services or Brokerage Firm., • Strong organizational skills the ability to effectively manage multiple tasks simultaneously., • Good communication, interpersonal and customer care skills., • Proven ability to work independently with little supervision as well as in a team environment., • Technical grasp of strategic platforms such as Microsoft, networks and security, WAN, LAN., • Industry standard certifications a plus (MCSA, A , Network , CCENT, CCT)., • Ability to work well under pressure and tight timescales, • Strong organizational and problem-solving skills. Knowledge of Windows operating system, applications and computer hardware., • Experience using ticket management system, • Understanding of ITIL service support and delivery disciplines and methodologies, • Focus on customer service, • Follow client processes and procedures Primary Responsibilities: • Actively monitor the ticket queue and managing requests through to completion, • Housekeeping on IT rooms. Supporting events link annual power down - post desk check outs., • Supports hardware decommissioning events., • Supports business moves/changes - involvement in early stages, • Setup and installation of temporary training rooms/office wide events - expos., • Supports work from home hardware requests., • Manage own workload to ensure that assigned activities are completed within targets define within SLA/OLA, • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service, • Perform basic troubleshooting, system upgrades and replacements for employees., • Deploy equipment for new hires, refreshers and collect equipment from offboarded employees, • Install, configure and troubleshoot hardware, including desktops, laptops, and peripherals., • Will be required to work outside business hours and participate in additional weekend work, • Image/re-image computers, configure IP, phones and mobile phones About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Job Description Job Title: Senior IT Specialist Location: New York, NY (in-office) Salary: $100K – $125K + Bonus Prestigious NY law firm seeks a Senior IT Specialist to join their Team Responsibilities: • Administer and maintain on-premises and cloud-based IT environments., • Configure, deploy, and maintain computers, printers, scanners, phones, and other technology., • Set-up new workstations, configure SaaS, and apply system updates., • Set up user accounts, devices, permissions, and access to firm systems for new hires, applying the firm’s security standards, and update the hardware and Saas inventories., • Offboard departing staff promptly: disable accounts and access, recover devices, and preserve email and documents per firm retention policies., • Diagnose, troubleshoot, and fix problems with computers, printers, phones, other equipment, and networks. • Log, track, and resolve support requests using help desk software., • Troubleshoot issues with the firm’s SaaS applications and technology platforms, including email, document management systems, VPNs, legal technology platforms, and others., • Track systemwide outages and issues and provide notifications and real-time updates to staff., • Configure and maintain multifactor authentication and other user access and security systems., • Configure, maintain, and monitor backups of firm data., • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory, • requirements., • Create internal procedure documentation and how-to guides to provide to staff., • Draft and circulate notifications and real-time updates about system outages, repairs, and other issues to staff., • Work with the Manager of Cybersecurity and Technology Strategy to develop technology-related projects and initiatives and make recommendations to firm leadership, • Serve as the primary operational point of contact and liaison with external technology vendors and outside IT providers, • Manage the evaluation, selection, and onboarding process for new IT hardware, SaaS, and service providers, • Track and resolve vendor escalations, service failures, or disputes, • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory requirements Qualifications: • Senior Specialist: 3+ years of progressive IT experience involving infrastructure management, cloud integration (AWS/Azure), or specialized cybersecurity tasks., • Proficiency with the Microsoft 365 administrative environment, including Entra ID, Exchange Online, and related Microsoft 365 administration tools, • Strong working knowledge of Microsoft Office applications, particularly Outlook and Word, • Familiarity with law firm technology or the legal industry, including document management systems, legal research platforms, eDiscovery platforms, accounting systems, and legal AI tools, • A bachelor’s degree in a computer or STEM-related field

Job Description D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Qualifications: • Working knowledge of the Service Desk system, phone system, supporting business applications, workflows and processes, • Proficient knowledge of basic computer hardware, • Bachelor’s degree in field of specialty or equivalent IT Support experience, • Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems, • Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise, • Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels, • Familiar with department policies, processes and procedures, • Consistently treat others with respect and maintain professional attitude and behavior, • Ability to work a variety of shifts, • Ability to safely lift and carry as much as 35 pounds, • Experience working in a team-oriented, collaborative environment, • Highly self-motivated and self-directed, • Organized and detail oriented, • Ability to work in a fast paced environment, • Ability to triage and identify when escalation is necessary, • Problem solving skills and critical thinking, • Maintain or ability to obtain ITIL foundation certification within 1 year of start date, • Commitment to maintain client confidentiality and data security, • Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information, • Ability to proactively work with both external and internal clients; relate with others in a professional manner to accomplish work responsibilities and objectives, • Ability to maintain regular, predictable attendance Duties: • Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner., • Attain performance goals set by management for resolving incidents, • Be logged into the support queue; provide escalation support and satisfactory customer service, • Troubleshoot and assist D.A. Davidson Companies’ employees with using their computer and computer peripherals, applications and security credentials, • Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management, • Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff, • Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk, • Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed, • Learn and adhere to all D. A. Davidson Companies’ policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend changed to IT procedures to improve productivity and/or reduce costs, • Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures., • Manage time to adhere to SLAs while maintaining service excellence, • Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base, • Utilize ITIL best practices, • Use and improve upon existing tools, services, and procedures, • Other duties as assigned What we offer: Competitive salary plus excellent benefits and perks including, but not limited to: • Medical, Dental and Vision, • Company 401(k)and ESOP contribution, • Generous sick, vacation, and maternity/parental leave, • Paid holidays, • Professional Development Opportunities, • Tuition Reimbursement ($15,000 lifetime cap), • Discounted personal insurance including home, auto and recreational vehicles, • Charitable gift-matching program, • Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $27.00 - $34.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. D.A. Davidson has been in business for over 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity, and the belief that our Associates are our most important assets. We hope you will consider joining us! At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENT Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.

Job Description About Us:- Since its founding in 2017, Prometheum has leveraged its deep expertise in securities law, blockchain and trading to create a compliant ecosystem for digital asset securities that enables all investors to seamlessly invest in digital assets securities. Prometheum has relied on its strong diverse team to build the required tools to service digital asset securities. To date, Prometheum has built multiple digital asset security broker-dealers traversing novel areas and a large technology stack (intersecting trading, blockchain, compliance, etc.). As we continue growing, we are looking for hardworking and devoted individuals that want to contribute to our efforts as we traverse new and exciting areas. Role:- Trading Desk Team Member – Digital Assets - Full Time W2 Location:- New York City, NY Salary:- $140,000 - $160,000 Responsibilities:- • Support the order desk function for digital assets including policies, procedures, and operational workflows., • Support the intake and processing of order flow from l broker-dealer correspondents and their clients, • Review and analyze correspondent transactions via a sponsored access model., • Review and analyze trading limits, cash and positions held at different liquidity venues., • Ensure efficient handling of execution, settlement, and reporting of customer orders in compliance with regulatory requirements., • Develop systems and processes to support order internalization and agency/riskless principal transactions., • Provide assistance with trade reporting and the issuance of customer confirmation., • Collaborate with internal technology, compliance, and operations teams to integrate digital asset trading capabilities with traditional brokerage infrastructure., • Partner with the business development team to cultivate and maintain relationships with institutional clients and counterparties, acting as a visible ambassador for the firm to generate business and increase market share., • Monitor daily order flow and trade execution quality to ensure best execution standards are maintained and there is minimal spread impact for large-volume transactions., • Serve as a key liaison with correspondents and internal departments to address operational or trade-related inquiries. Qualifications:- • 4+ years of experience in an order desk, trading operations, or trade support role within a broker-dealer or trading firm., • Strong understanding of trade lifecycle, clearing and settlement, and custody processes., • Experience with and knowledge of different securities asset classes., • Knowledge and experience with Talos OMS is a +, • The ability to make quick, high-stakes decisions in a fast-paced, dynamic market environment., • Knowledge of digital asset securities or blockchain-based trading systems is a plus., • FINRA Series 7 and 57 licenses required., • Excellent communication, organizational, and problem-solving skills. Benefits:- • Competitive salary based on experience, • Stock options, • Excellent benefits including:- Health, Vision & Dental Insurance, • 401k Retirement Plan Prometheum is an equal opportunity employer. For questions around this or other employment opportunities with Prometheum please contact Careers@Prometheum.com Powered by JazzHR ZuCJgW4bgd

Job Description Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Software/Hardware installation - Handheld device installation/troubleshooting/support - Remote User setup/support/troubleshooting - End-user training - Creation of procedural documentation - Creation of spreadsheets/databases for tracking purposes - Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries - Accurately answer user support questions of software and hardware in the EOUSA office environment - Maintain Account Management forms for new and departed users per Government policy and procedures - Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices - Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications - Submit weekly status reports and monthly surveys - Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface - Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: - One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Roseland, NJ

Job Description C2H / 42-45hr / Queens, NY / Must Have CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.\nCompany Description Top Prospect Group founders and management team offer more than 25 years of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process. Top Prospect Group founders and management team offer more than 25 years\r\n of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.

Job Description Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a “can-do” attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: https://www.ondemandassessment.com/link/index/JB-LF6EWZ2MR?u=1096881 #ZR

Job DescriptionTITLE: HELP DESK TECHNICIANPOSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 am to 4:30 pm or 9:30 a.m. to 5:30 p.m. RESPONSIBILITIES: • Duties include providing hardware and software technical assistance to the Firm’s users., • Troubleshooting, support and provide general assistance to senior technical staff., • Setup video conferences to other Firm offices as well as outside entities as requested., • Maintain inventory of Firm technical equipment and supplies. REQUIREMENTS:, • Experience with Microsoft Windows 10 desktop environment., • Computer desktop and laptop hardware repair and knowledge, Microsoft Office 2016 with particularly strong working knowledge of Outlook, Word, iManage, Smartphones and all mobile devices., • Must be knowledgeable in Teams and hosting Zoom calls., • Legal specific software such iManage, Worksite, Workshare, etc. preferred., • Strong documentation discipline and experience with a ticket management system., • Provide, on a rotating basis, after hours on-call coverage for end user support., • Law firm or professional service firm background a plus, • Potential for travel to other offices as needed

Job Description Job Title: IT Specialist - Expert Task ID: HBITS-08-15027 Position Duration: 30 Months Client: State of NY Agency: Department of Financial Services Interview : In-Person Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com Description • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Mandatory Qualifications 1 84 months experience in the field of Desktop Engineering 2 84 months experience with technical approaches in design, build testing and debugging problems 3 84 months experience in mobile device management (MDM) solution 4 84 months experience with Active Directory group policy standard 5 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.) 6 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non-urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.) 7 84 months experience in Windows 11 including 64 bit operating systems 8 84 months of scripting language experience - Power Shell & VB Script preferred 9 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening 10 84 months experience with Window image deployment and package creation/management 11 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing 12 84 months active directory management experience 13 84 months experience with cyber security best practices and compliance. (ex: not connecting a suspected infected computer to internal agency network during troubleshooting, confirming users have taking AUP training before technicians install software to access department email from their person phone. If a user reports a suspicious email, making sure users properly report suspicious emails received and properly handle the suspected email). 14 84 months experience with Client workstations hardware and operating systems 15 84 months experience analyzing and problem-solving hardware/software issues 16 84 months of engineer experience; research, analysis, planning and implementation 17 Certifications relevant to MS Windows Required Documentation " Re sume " Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable) " Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions. Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

Job DescriptionRight to hire position with a major investment firm. Onsite in midtown, NYC. Job Summary The Desktop Support Consultant provides responsive, customer-focused technical support for employees across desktop, mobile, collaboration, and enterprise productivity platforms. This role is a primary point of contact for end-user technology support, ensuring incidents and service requests are resolved accurately, professionally, and in alignment with established service expectations. The Desktop Support Consultant partners with Technology Services, Information Security, Networking, and Business Applications teams to troubleshoot issues, support technology initiatives, and improve the overall employee technology experience in a fast-paced financial services environment. Essential Functions Responsibilities include, but are not limited to: • Provide Tier 1 and Tier 2 support through the ticketing system, phone, email, chat, and walk-up requests., • Diagnose and resolve hardware, software, operating system, printing, mobile device, peripheral, and connectivity issues., • Manage incidents and service requests according to established SLAs; prioritize, document, escalate, and communicate status appropriately., • Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Microsoft Copilot, and related workplace productivity tools., • Install, configure, maintain, and troubleshoot desktop applications, approved software packages, endpoint configurations, and workstation images., • Configure and support laptops, desktops, mobile devices, docking stations, monitors, printers, and other end-user peripherals., • Provision and support iPhone and iPad devices using approved Mobile Device Management (MDM) solutions., • Participate in employee onboarding and offboarding, including account coordination, equipment deployment, and technology orientation., • Support financial market data platforms and business applications such as Bloomberg, FactSet, CRD, Tradeweb, LSEG Workspace, and related add-ins., • Provide audiovisual, conference room, Cisco IP telephony, IPC trading turret, and unified communications support., • Maintain workstation security updates, endpoint health, asset inventory, software records, and license information., • Perform server administration and troubleshooting, including Windows Server support, file/print services, access and permissions management, system monitoring, routine maintenance, and coordination with infrastructure teams for escalated server incidents., • Support security-related operational activities, including account access reviews, endpoint protection alerts, phishing escalations, vulnerability remediation coordination, and adherence to security policies., • Create and maintain knowledge articles, user guides, technical documentation, and support procedures., • Coordinate with vendors and third-party support providers for hardware repairs and issue resolution., • Identify opportunities to improve Service Desk processes, automation, knowledge management, and the end-user support experience., • Contribute to technology deployments, hardware refreshes, office moves, business continuity activities, shift rotations, and after-hours support as required. Qualifications • Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent professional experience., • Minimum of 3 years of desktop support, service desk, or end-user support experience in an enterprise Windows environment; financial services experience preferred., • Hands-on experience administering Windows Server environments, Active Directory, Group Policy, access permissions, endpoint protection tools, and security-related incident escalation preferred., • Strong customer service, relationship management, troubleshooting, analytical, documentation, and communication skills., • Ability to prioritize multiple tasks, work independently and collaboratively, maintain attention to detail, and support occasional travel, shift rotations, and after-hours coverage., • Preferred certifications include CompTIA A , Network , Security , Microsoft certifications, or equivalent industry-recognized credentials. payrate: 40 - 50 per hour depending on experience. #LI-PP1

Job Description Provide a short description of the Position: The candidate for this position will be responsible for providing technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) IT Specialist Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What are the daily work hours? (Note if negotiable or list preferred start and end time): 8-4:30 PM, 8:30-5 PM, with 1/2 hour unpaid lunch break What type of software is typically used by the Agency? Windows/JAVA/Oracle What type of hardware is typically used by the Agency? Laptop, desktop, network printers. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 84 months experience in the field of Desktop Engineering, • 84 months experience with technical approaches in design, build testing and debugging problems, • 84 months experience in mobile device management (MDM) solution, • 84 months experience with Active Directory group policy standard, • 84 months of engineer experience; research, analysis, planning and implementation, • Certifications relevant to MS Windows, • 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.), • 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.), • 84 months experience in Windows 11 including 64 bit operating systems, • 84 months experience with Client workstations hardware and operating systems, • 84 months experience with Window image deployment and package creation/management, • 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening, • 84 months of scripting language experience - Power Shell & VB Script preferred, • 84 months experience with cyber security best practices and compliance, • 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing, • 84 months active directory management experience, • 84 months experience analyzing and problem-solving hardware/software issues Additional Information Requests: Are there additional security requirements for the Authorized User? Yes If YES, include the additional security requirements: Background check including fingerprinting Will additional training potentially be required during the Engagement? Yes If YES, provide description of anticipated training: Any state-mandated OER trainings. What type and/or manner, of knowledge transfer is requested during the Engagement? Formal Documentation Is travel anticipated during the Engagement? No

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME’s 20 club locations most recently expanded to include the iconic Port Washington Tennis Academy, now SPORTIME Port Washington. SPORTIME currently offers 192 indoor and outdoor tennis courts and 131 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, pickleball, sports and camp facilities and programs, including the John McEnroe Tennis Academy (JMTA) and SPORTIME Volleyball Club (VBC). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC’s, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities • Desktop Support, including travel to Company’s 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region., • Install, configure and maintain computer hardware, including but not limited to PC’s/workstations/ laptops, phones, video and sound., • Assist with wiring., • End user support, including phone and on-site support for hardware and software issues., • Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software., • Support and corporate telephone infrastructure, including voicemail system and telephone devices., • Install/upgrade desktop/ laptop software., • Apply fixes/patches to software., • Install/replace computer hardware., • Support backups., • Some Microsoft Windows Server support. Qualifications • Bachelor’s Degree in Computer Science or related field., • Basic knowledge of Google Suite., • Fluency with Microsoft Operating Systems and Microsoft Office products required., • Valid driver license., • Reliable transportation to travel to Company’s 15 locations., • Experience in troubleshooting desktop applications., • Strong oral and written communication skills., • Experience with Windows OS, TCP/IP, and networks., • Some understanding of Mac/Apple hardware, apps and OS., • Ability to comfortably interact with all levels of management., • Ability to support and communicate with end-users at various levels of tech proficiency., • Ability to add hours on as-needed or on-call basis. Work Context/Activities • This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills., • This position requires a pleasant demeanor and a friendly, helpful attitude., • This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Job DescriptionFront Office Application Support Analyst Location: New York, NY Onsite Flexibility: Onsite Contract Details • Position Type: Contract, • Contract Duration: 13 months, • Pay Rate: $50.00 $55.00 / Hour (USD), • Shift / Schedule: Rotating shifts the team provides coverage from 7:00 a.m. to 6:00 p.m., with rotating shifts of 7:00 a.m. to 4:00 p.m. and 9:00 a.m. to 6:00 p.m.; flexibility to work both shifts is required. Potential for weekend overtime., • Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Job Summary The Front Office Application Support Analyst will join the Global Derivatives Support team and provide front-office application support to derivatives traders across the Commodities, Equity, and Rates desks. The role operates within a global follow-the-sun support model. Key Responsibilities • Provide L2/L3 production support to desk traders, resolving incidents within agreed service-level targets., • Configure monitoring and track Start of Day, intraday, and End of Day processes., • Investigate and resolve batch job failures and downstream data-feed issues., • Analyze straight-through processing (STP) breaks, market data issues, and reference data discrepancies., • Raise and manage Jira tickets, partnering with Development and Business Analysis teams to drive fixes through resolution., • Support application releases and maintain accurate Confluence documentation.Must-Have Requirements, • Hands-on experience configuring and supporting ITRS Geneos and automation skills (ex. Python) 3 years, • Strong SQL skills, including writing queries to investigate and troubleshoot data issues 3 years, • Production or application support experience within finance or capital markets 3 years, • Experience with AutoSys or another enterprise job scheduler 3 years, • Understanding of the trade lifecycle and straight-through processing (STP) 3 years, • Must be comfortable working rotating shifts - the team provides coverage from 7:00 a.m. to 6:00 p.m., with rotating shifts of 7:00 a.m. to 4:00 p.m. and 9:00 a.m. to 6:00 p.m.Nice-to-Have Requirements, • Front-office trading support experience., • Knowledge of derivatives across commodities, equity, or rates., • Experience with Murex, OpenLink Endur, or a comparable trading and risk management platform.Required Skills, • Strong written and verbal communication skills.Benefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the Client This client is a leading financial services and banking institution operating across major global markets, including New York, Toronto, London, and Asia-Pacific. The organization employs thousands of professionals across technology, capital markets, and operations including application support analysts, DevOps engineers, business analysts, and enterprise program specialists who collaborate across cross-functional teams to support complex derivative and trading platforms. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-16797 Industry: Software Engineering #LI-Onsite

Job Description Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is an entry-level role: you will start with hands-on IT support and equipment management, and grow into more advanced work over time. We actively use AI tools in our daily work, so comfort with AI assistants is part of the job from day one. Who Thrives in This Role: You like being the person others come to when something stops working. In a given week, you might set up a new hire's laptop, sort out a printer problem, add someone to a Google Group, tidy up the asset list, and work out how an AI assistant can take a repetitive task off a colleague's plate. You try new tools on your own before anyone asks you to, and you would rather ask a question than guess. When something lands on your desk, you stay with it until it is closed — and you tell people where it stands before they have to ask. This role is probably not for you if you want a narrow, well-defined ticket queue with no interruptions. Responsibility Areas: • Provide first-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals), and resolve support tickets within SLA guidelines., • Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements., • Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the account and user level., • Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures., • Help maintain reporting dashboards in Google Data Studio (simple edits such as adding or adjusting tables and fields)., • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows. Growth Path: As you build experience, you will grow into more advanced responsibilities, including maintaining and enhancing our in-house ERP system (built with TypeScript and React), developing internal automation and tools, and expanding our reporting and data pipelines. Minimum Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • 0 to 1+ years of experience in IT support or a similar role (entry-level candidates welcome)., • Proficiency in troubleshooting hardware and software issues across Windows and macOS., • Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN, firewalls)., • Familiarity with at least one programming language (JavaScript/TypeScript, Python, or Java); JavaScript/TypeScript is a plus., • Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving., • Patient and approachable, willing to explain the same thing more than once, and clear in both spoken and written communication., • Ability to get up to speed on unfamiliar tools without step-by-step direction, and to own a request from intake to closure — keeping the requester informed and escalating clearly when needed., • Bilingual proficiency in English and Korean — you will support colleagues who are more comfortable in one or the other, and you can explain a technical fix plainly in both., • Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties. Preferred Qualifications: • Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structured prompt design., • Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL)., • Experience with TypeScript, React, or Next.js., • Experience building dashboards in Google Data Studio or similar BI tools., • Interest in logistics, supply chain, or manufacturing environments., • Relevant certifications (CompTIA A+, Google IT Support, etc.). Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM) Benefits: At USP, we believe great work deserves great support. Our benefits are designed to promote your health, growth, and well-being: • Comprehensive medical, dental, and vision insurance, • Paid vacation, sick leave, and company holidays, • Performance-based bonus opportunities, • Employee recognition and years-of-service awards, • Education and professional development reimbursement, • Daily meal allowance, • Company-sponsored team lunches and dinners, • Fitness membership reimbursement, • Company-sponsored team-building and recreational activities, • Employee birthday gifts USP is an Equal Opportunity/Affirmative Action Employer — M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Provide a short description of the Position: The candidate for this position will be responsible for providing technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline Support application packaging, deployments, documentation and release control in an Enterprise environment Utilize PowerShell scripting to maximize productivity of platform management Administer corporate mobile device management solution Maintain platform security and compliance in alignment with agency's cyber security program to protect data Define, create and test Group Policies and updates for endpoint OS Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination Monitor, measure and test current/new infrastructure products and services Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations. Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services) Maintain Active Directory Group Policy and Preference management Monitor operating system & apply patching when applicable Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes Subject Matter Expert on highly complex issues for Desktop and Service Support teams

Job DescriptionSummary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionJob Description: The End User Support Analyst provides first-line technical support for end users by resolving common hardware, software, account, and device issues through phone, chat, remote, and in-person support. This role helps deliver positive user experience by following established procedures, documenting work accurately, and escalating more complex issues to senior team members when needed. The position also supports device setup, onboarding and offboarding activities, inventory handling, and knowledge documentation to help maintain efficient day-to-day support operations. 1. End User Technical Support: Provide first-line support for end users by troubleshooting common hardware, software, password, printing, mobile device, and access-related issues using approved support tools and procedures., 2. Incident and Request Handling: Log, categorize, prioritize, and update incidents and service requests accurately in the ticketing system; follow standard workflows to help meet service level targets., 3. Issue Escalation: Escalate complex or unresolved issues to senior analysts or other IT teams with clear notes, troubleshooting steps taken, and relevant user impact details., 4. Device Setup and Deployment: Assist with preparing, configuring, deploying, and refreshing laptops, desktops, peripherals, and mobile devices for new hires, existing staff, and replacement requests., 5. Onboarding and Offboarding Support: Support onboarding, offboarding, and staff move activities by coordinating device readiness, collecting returned equipment, and updating inventory records as directed., 6. Inventory and Asset Tracking: Maintain accurate records for assigned equipment, tags, and device status; assist with inventory checks, asset returns, and basic reconciliation activities., 7. Knowledge Documentation: Document troubleshooting steps, common solutions, and support procedures to contribute to team knowledge articles and improve consistency in service delivery., 8. Customer Service and Communication: Communicate clearly and professionally with users, provide timely updates, and help set expectations on issue status, next steps, and resolution timelines., 9. Team Collaboration and Continuous Learning: Work closely with team members to share knowledge, follow support standards, participate in training, and build technical skills needed for continued growth in end user support. Education/Experience " Associate or bachelor's degree preferred, or 1 to 3 years of relevant experience in IT support, customer service, or a related technical environment. " Experience should include routine end-user support activities such as incident intake, password or access support, basic hardware/software troubleshooting, ticket documentation, user communication, and escalation of issues that require advanced technical support. Special Licensing or certifications (if applicable) " Relevant foundational certifications such as CompTIA A , ITF , HDI Support Center Analyst, or similar entry-level support certification are preferred but not required. Additional licensing, certifications, registrations (preferred) " CompTIA A , Network , and/or ITF " HDI Support Center Analyst (HDI-SCA) or similar service desk certification " Microsoft, Apple, or device support certifications relevant to the supported environment " ITIL Foundation certification Knowledge, Skills, and Abilities: Knowledge: " Basic knowledge of end user support processes, including incident, request, and escalation handling " Familiarity with ticketing systems such as ServiceNow or similar support platforms " Working knowledge of Windows, common business applications, printers, laptops, and mobile devices " Awareness of account support activities such as password resets, access requests, and device setup " Understanding of customer service principles and techniques for supporting end users " Familiarity with remote support tools and basic troubleshooting methods " Awareness of inventory handling, asset tracking, and documentation practices " General awareness of IT security, data handling, and compliance expectations Skills and Abilities: " Strong verbal and written communication skills " Ability to troubleshoot routine technical issues in a structured and customer-focused manner " Ability to follow established procedures, document work accurately, and maintain attention to detail " Good time management and prioritization skills in a fast-paced support environment " Ability to work independently on assigned tasks and collaborate effectively with team members " Professional customer service skills, including patience, follow-through, and clear status updates " Willingness to learn new technologies, tools, and support processes " Ability to handle routine support interactions through email, chat, phone, and in-person assistance Scope of accountabilities includes (examples): " Provides first-level support for routine end user incidents and service requests across supported devices, applications, and access needs. " Follows established support procedures, documents work accurately, and escalates issues that require advanced troubleshooting or additional approvals. " Supports onboarding, offboarding, device deployment, and basic asset tracking activities for assigned users and equipment. " Contributes to service quality by maintaining accurate tickets, meeting assigned service expectations, and communicating clearly with end users and team members. " Helps maintain inventory accuracy, knowledge documentation, and adherence to security and compliance requirements within assigned tasks.

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job Description Title: IT Security Administrator Work Arrangement: Remote Duration: 6-Month Contract Experience Range: 2-3 years Our client is seeking an IT Security Administrator with 2 3 years of experience to manage day-to-day security administration, user access controls, and identity management across enterprise systems. This role offers the opportunity to drive process improvements and support critical IAM and regulatory initiatives in a collaborative environment. Responsibilities & Qualifications • Perform daily security administration including user account creation, deletion, modification, and password resets across multiple identity platforms, • Process Leave of Absence (LOA) and Return to Work (RTW) requests, and ensure timely access removal for terminated employees, • Assist the Service Desk with unresolved security and access issues, and escalate concerns to management proactively, • Recommend and implement improvements to simplify and automate security administration processes, • Ensure compliance with Security Administration Standard Operating Procedures and support regulatory, audit, and IAM directives, • Participate in IAM projects and collate statistical data for operational and risk metrics reporting Requirements, • 2 3 years of hands-on IT security administration or identity and access management experience, • ITIL certification (required), • Proficiency with Sailpoint IIQ and OKTA identity platforms, • Strong knowledge of Active Directory, LDAP, UNIX, and RSA AM VPN/Remote Access solutions, • Demonstrated expertise in Identity & Access Management (IAM) principles and practices, • Excellent customer service and communication skills for working with internal stakeholders, • Proficiency in Microsoft Excel for reporting and data analysis

Job Description$ 50,000 to $ 60,000 per annum The Information Technology ( IT) Department of The New Jewish Home, located in the Upper West of Manhattan, is seeking a full time IT Support Specialist , to join our team. IT Support Specialist Location: New York, NY Department: Information Technology Reports To: Director of Information Technology About the Role The IT Support Specialist plays a critical role in ensuring the efficient operation, maintenance, and security of the organization's technology infrastructure. This position provides hands-on technical support for end users, computer systems, hardware, software, and network connectivity across multiple locations. The successful candidate will serve as a key resource for troubleshooting technical issues, implementing technology solutions, maintaining system performance, and supporting organizational goals through exceptional customer service. This role also acts as a liaison with the outsourced Help Desk vendor, fostering effective communication and identifying opportunities for service improvement. Key Responsibilities Technical Support & Operations • Provide second-level technical support for desktops, laptops, tablets, printers, mobile devices, peripherals, and related technology systems., • Troubleshoot and resolve hardware, software, operating system, and network connectivity issues., • Document, track, and resolve support requests through the ticketing system, ensuring timely closure and communication., • Configure, deploy, and maintain computer hardware, software applications, drivers, and operating systems., • Perform routine maintenance, updates, and repairs to ensure optimal system performance and security., • Collect and analyze technical data to diagnose and resolve computer-related issues. System Administration & Deployment • Develop, maintain, and manage computer imaging solutions for multiple device models., • Set up and deploy new workstations and hardware devices., • Evaluate software compatibility and test new applications prior to implementation., • Maintain inventory and lifecycle management of IT assets. Security & Compliance • Safeguard protected health information (PHI), financial information, and organizational data in accordance with established security and privacy protocols., • Identify, document, and promptly report information security incidents., • Promote and model best practices related to information security, confidentiality, and data privacy. Customer Service & Training • Deliver exceptional customer service to end users across the organization., • Communicate technical concepts in a clear and professional manner to both technical and non-technical users., • Provide training and guidance to help staff maximize technology utilization and prevent recurring issues., • Escalate unresolved concerns and user dissatisfaction to IT leadership as appropriate. Additional Responsibilities • Participate in an on-call rotation to support critical IT issues during evenings, weekends, and holidays., • Collaborate with IT team members and external service providers to achieve departmental objectives., • Support special projects and perform other duties as assigned. Required Skills & Competencies • Strong knowledge of Microsoft Windows operating systems and desktop applications., • Experience troubleshooting hardware, software, and network-related issues., • Excellent customer service and interpersonal communication skills., • Ability to communicate effectively with users, vendors, and colleagues at all levels., • Strong organizational skills with the ability to prioritize multiple tasks and projects., • Ability to work both independently and collaboratively in a team environment., • Ability to read, understand, and apply technical documentation and manuals., • Commitment to maintaining confidentiality and data security standards. Qualifications Required • Associate's Degree in Computer Science, Information Technology, or a related field., • CompTIA A+ Certification., • Minimum of 3-4 years of experience as a Computer Technician, Desktop Support Specialist, or related IT support role. Preferred • Experience supporting healthcare or multi-site environments., • Familiarity with ticket management systems and asset tracking tools. Physical Requirements • Ability to travel between organizational campuses and facilities as needed., • Ability to lift and move computer equipment, monitors, printers, and related hardware., • Ability to bend, kneel, climb, and access network wiring, wall jacks, and electrical outlets when required., • Ability to move furniture when necessary to access IT equipment and infrastructure.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territory Preferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid driver’s license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Paul Mitchell The School NYC is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom. What We Are Looking For The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales. Skills/Competencies Required: • Experience in guest service, • Excellent organization, coaching, and communication skills, • Skills in supervision, teamwork, documentation, and return on investment, • Solid work history with verifiable references, • Passion for the beauty industry, • Honesty and professionalism, • Previous cash management and balancing cash drawers, • Experience in handling high volume phone calls preferred Paul Mitchell The School NYC is an equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionTitle: Technical support Pay Rate: $30 - $32hr. w2 Location: NYC, NY Duration: 9 months Provide support for a fast growing group of team members in multiple divisions Heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices. Top notch customer focused support Excellent written and verbal communication skills Engaged in cross-train efforts amongst peers where applicable Contribute to site level operational readiness, process improvements Effectively manages up as needed Self-aware of gaps in skills, works to improve Frequent collaboration with site lead, acting as back-up when delegated to Cross platform collaboration with immediate peers Assist the Service Desk by actively taking/resolving intake calls Basic Qualifications: High School Diploma, GED, or equivalent certification. At least 5 years of experience in remote administration and end user support. At least 5 years of experience with Windows 10 or earlier operating systems. At least 5 years of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow). At least 5 year of experience with Google suite applications. At least 5 year of experience with macOS (High Sierra) Bachelor’s Degree in Business, Information Systems, Computer Science or Military experience. 3+ years of experience with Active Directory services integration. 3+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions. Client certification(s). 3+ years of experience with virtualization technologies, to include Client tools (Fusion, ESX). 3+ years of macOS Server administration experience. 3+ years of experience with Active Directory. 3+ years of macOS Server administration experience. 3+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 3+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype 3+ years of experience with Mac experience supporting 100+ end users 3+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS

Job DescriptionDescriptionJob Requisition: IT Desktop Support Liaison Position Summary The IT Desktop Support Liaison is the hands-on, face of IT for employees supporting Alliance across our 9 field locations and headquarters. This role owns the new-hire technology experience, so every employee has a configured device, working accounts and the right access on day one. The Liaison configures and deploys laptops and desktops, resolves hardware and software issues in person and remotely, and serves as the bridge between site staff and the central IT team. The ideal candidate is a strong troubleshooter, a clear communicator with non-technical users, and comfortable spending time on the road. Key ResponsibilitiesNew Employee Onboarding • Coordinate with HR and hiring managers to prepare devices, accounts, email, and system access before each new hire's start date, • Deliver day-one technology orientation: device setup, MFA enrollment, printing, collaboration tools and how to request IT help, • Manage offboarding: recover equipment, wipe and reissue devices, and confirm access is removed, • Maintain onboarding checklists and continuously improve the new-hire IT experience Laptop and Desktop Configuration, • Image, configure, and deploy new laptops, desktops, docking stations, monitors and peripherals to company standards, • Enroll devices in endpoint management (e.g., Microsoft Intune / Autopilot, SCCM) and apply security baselines, • Migrate user data, profiles and settings during hardware refreshes and replacements, • Maintain accurate asset inventory and spare-equipment stock at headquarters and each site Hardware and Software Support, • Serve as Tier 1–2 support for desktops, laptops, printers, mobile devices, conference-room AV and peripherals, • Install, update and troubleshoot operating systems and business applications, • Diagnose basic network connectivity issues (LAN, Wi-Fi, etc.) and escalate to infrastructure teams as needed, • Log, prioritize, update and close tickets in the service desk system within SLA, • Write and maintain knowledge-base articles and how-to guides for end users Site Liaison and Travel, • Visit headquarters and all 9 sites on a regular rotation to provide in-person support, • Act as an IT point of contact for site managers; gather needs, report recurring issues and communicate IT changes, • Support site moves, adds and changes, equipment refresh projects and technology rollouts, • Respond on-site to urgent issues that cannot be resolved remotely Required Qualifications • 3–5 years of desktop support, field support or IT service desk experience in a corporate, multi-site environment, • Hands-on experience imaging, configuring and deploying Windows 10/11 laptops, MacBooks, and desktops, • Working knowledge of Microsoft 365, Active Directory / Entra ID account administration and endpoint management tools, • Proven ability to troubleshoot hardware, software, printers, mobile devices and basic networking, • Experience with a ticketing system (e.g., ServiceNow, Jira Service Management, Freshservice), • Strong customer service skills; able to explain technical issues clearly to non-technical staff, • Self-directed and organized; able to manage priorities across multiple locations with minimal supervision, • Valid driver's license, clean driving record and reliable transportation, • Ability to lift and carry up to 50 lbs (computers, monitors, peripherals), • High school diploma or equivalent required Preferred Qualifications • Associate's or bachelor's degree in Information Technology or a related field, • CompTIA A+, Network+ or Microsoft 365 Certified: Endpoint Administrator Associate, • Experience with Intune / Autopilot zero-touch provisioning, • macOS and iOS / Android device support experience, • Experience supporting conference-room AV and VoIP phone systems, • Prior experience running hardware refresh or technology rollout projects Travel and Working Conditions • Regular travel between headquarters and 9 sites, estimated at 30-40% of working time, • Personal vehicle use with monthly travel stipend per company policy, or company vehicle, • Standard schedule Monday–Friday, 8:00 AM–5:00 PM ET; occasional early, late or weekend work for deployments and urgent issues, • Work involves standing, bending, crawling under desks and lifting equipment Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.

Job Description Who We Are EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We deliver forward-thinking solutions through multi-domain architecture, with customer satisfaction and superior quality of service at the core of everything we do. We are a truly international IT provider and are proud to deliver our services through global simplicity with trusted transparency. At EOS, we invest in our employees, support career growth, and foster a collaborative environment where innovation and accountability thrive. Position Overview The ITL Deployment Technician plays a critical role in supporting daily IT logistics and deployment operations. This position is responsible for handling IT equipment, maintaining accurate inventory records, supporting provisioning and deployment activities, and ensuring timely fulfillment of client requests. This role requires strong attention to detail, professionalism, adaptability, and the ability to thrive in a fast-paced operational environment while delivering a high level of customer service. This role requires daily on-site presence in Manhattan, NY. What You'll Do • Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment, • Provide desk-side support and basic troubleshooting where appropriate, • Ensure safe disposal and handling of retired or damaged equipment, • Manage inventory levels within the deployment and logistics scope, • Maintain accurate asset traceability through inventory and data entry systems, • Receive and process inbound hardware shipments, • Perform inventory cycle counts as directed by leadership, • Restock IT cabinets, lockers, and vending machines, • Support e-waste processing and donation requests, • Collect IT equipment from employees during upgrades, offboarding, and device refreshes, • Monitor and maintain ticket queues, task queues, and service requests regularly, • Coordinate delivery of devices and equipment to meet operational deadlines, • Ensure all deliveries are completed ahead of orientation or project deadlines, • Assist with desk moves, workstation setups, and office support activities, • Partner with inventory and logistics teams across multiple sites and regions, • Maintain clean, organized, and audit-ready work areas, • Support operational improvement initiatives and additional projects as assigned by management What You Need to Succeed • Experience in logistics, warehousing, or manufacturing preferred (not required), • Proficiency in Microsoft Office or Google Workspace, • Familiarity with inventory management systems is a plus, • Strong attention to detail and organizational skills, • Effective time management in a fast-paced environment, • Strong communication skills, both verbal and written, • Team-oriented with a collaborative mindset, • Professional, customer-focused approach, • Ability to lift and move up to 50 lbs, • Experience with pallet jack or forklift is a plus (training available) Why Join Us At EOS IT Solutions, you'll be part of a high-performing IT Logistics team supporting a global technology client. You'll gain hands-on experience in a fast-paced environment where quality, accountability, and teamwork drive success. We offer opportunities for growth, cross-training, and career development while working alongside teams that support some of the world's most recognized technology organizations. Perks (Site-Specific – Subject to Availability) • Complimentary breakfast and/or lunch options, • Snacks and beverages available onsite, • Employee discounts through partner programs The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-VP #LI-ONSITE Pay Range $21—$22.50 USD

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students. Job Description The IT Support Technician provides responsive, hands-on support for the University’s technology environment. The technician diagnoses and resolves hardware, software, account access, and connectivity issues to support faculty, staff, and students, while helping maintain secure and reliable classroom and administrative technology. This is a full-time, exempt, on-site position with flexibility for alternate shifts as needed. Rotating Shift: Monday-Friday 7:30 AM – 3:30 PM, 10:00 AM – 6:00 PM, 12:00 PM – 8:00 PM Responsibilities: • Provide courteous and responsive customer service via phone, email, remote tools, or in person., • Install, maintain, configure, and troubleshoot PCs, peripherals, and software., • Support the full lifecycle of University computers and devices, including setup, imaging/provisioning, deployment, inventory, refresh, and secure retirement., • Assist with Microsoft Intune endpoint management, including device enrollment, configuration profiles, application deployment, compliance monitoring, and troubleshooting under established IT procedures., • Assist users with Help Desk inquiries, ensuring timely and effective issue resolution., • Diagnose and resolve software, hardware, and basic network-related issues (IP, DHCP, DNS)., • Assist users with Microsoft 365 accounts, identity and access issues, password resets, multifactor authentication (MFA), and approved account provisioning procedures., • Provide technical support for the University’s Learning Management System (Canvas)., • Set up and troubleshoot classroom and conference room audio/visual technology., • Assist senior IT support colleagues with computer lab hardware and software deployments., • Conduct computer rollouts for departments and employees., • Support University telephone and voicemail systems., • Train employees and students to effectively use University technology, including productivity tools like Microsoft Teams and OneDrive., • Use University-approved generative AI tools responsibly to improve support documentation, draft FAQs, enhance user training, and streamline routine service desk workflows while safeguarding University data., • Assist in cybersecurity training programs and help implement best practices., • Apply University information security and privacy procedures when handling devices, accounts, and student or employee information (including FERPA-protected records, where applicable), and report suspected security incidents promptly., • Log, prioritize, troubleshoot, document, and resolve service desk tickets; communicate updates, meet established service targets, and escalate complex issues appropriately., • Develop user guides and FAQs for common technical issues., • Maintain accurate asset records and technical knowledge-base entries; assist with new employee onboarding and technology offboarding as authorized., • Collaborate with IT colleagues to identify opportunities for technology improvement, • Additional duties as assigned Requirements • Bachelor’s degree required; a degree in Computer Science or a related field is preferred., • Entry-level position, but recent experience supporting and troubleshooting Windows and Apple machines and operating systems is necessary., • Computer operating systems, Microsoft 365, basic networking concepts (IP, DHCP, DNS, Wi-Fi), and cybersecurity best practices., • Proficiency with Microsoft 365 applications, including Teams, OneDrive, SharePoint, Outlook, and related enterprise tools., • Strong customer service, analytical abilities, and attention to detail., • A valid driver’s license is required for occasional work-related driving and technology support assignments Preferred Qualifications: • Experience with BANNER or other ERP systems., • Familiarity with disk imaging software and Avaya phone systems., • Experience supporting Microsoft Active Directory, Microsoft Entra ID (formerly Azure AD), Microsoft Intune, and Windows Autopilot., • Familiarity with IT service management and ticketing tools, such as SysAid, and common remote-support platforms., • Working knowledge of generative AI and AI-assisted support tools, such as ChatGPT, Microsoft Copilot, Google Gemini, NotebookLM, or AI chatbots, is a plus; familiarity with responsible use of AI and data privacy is preferred., • Experience supporting higher education technology environments, classroom audio/visual systems, or mobile devices is a plus., • Practical knowledge of data networks, peripherals, and infrastructure cabling. Benefits Annual Salary - $66,300 Benefits: • Generous paid time off beyond the time the University is closed for holidays, including vacation, and sick leave., • Comprehensive health, dental, and vision insurance., • 100% employer sponsored Life Insurance & LTD benefits., • 403(b) Retirement plan with employer matching., • Professional development opportunities., • Tuition benefits for employees and their dependents., • Employee Assistance Program.

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Field Technician – Managed IT Services (MSP) Location: New York City / Manhattan Compensation: Up to $65,000 annually + benefits Employment Type: Full-Time The Opportunity We are recruiting for an established New York City managed services provider that is looking to add a Field Technician to its growing technical team. This is a client-facing IT support position for someone who already has experience working for an MSP and enjoys working directly with end users. You will provide both remote and onsite support, traveling to client locations throughout Manhattan to troubleshoot issues, support users and serve as a trusted technical resource. Technical ability matters, but communication skills are paramount in this position. The right person must be personable, professional, patient and comfortable walking into a client’s office and interacting with everyone from individual end users to senior executives. This is also a genuine career-development role. The company has a strong history of promoting from within, and successful Field Technicians can grow into senior-level Systems Administrator and Systems Engineer positions as they develop technically and take on greater responsibility. What You’ll Do Provide onsite and remote technical support to clients throughout New York City Troubleshoot Windows and macOS desktops, laptops, applications and peripherals Support Microsoft 365, Outlook, Teams, OneDrive and other business applications Perform Active Directory and Entra ID user administration, including account creation, password resets, permissions, groups and onboarding/offboarding Diagnose networking issues involving TCP/IP, DNS, DHCP, Wi-Fi, VPN connectivity and LAN environments Install, configure and troubleshoot desktops, laptops, printers, monitors, docking stations and other office technology Assist with workstation deployments, hardware refreshes and new-user setups Resolve issues remotely when possible and travel onsite when hands-on support is required Accurately document troubleshooting, resolutions and client environments in ticketing and documentation systems Escalate advanced issues to senior engineers while providing complete and useful technical information Communicate clearly with clients throughout the troubleshooting process and ensure they understand the status and resolution of their issue Work alongside senior engineers and gain exposure to more advanced systems, networking and infrastructure projects What We’re Looking For Previous experience working for a Managed Services Provider (MSP) is required Approximately 2+ years of professional IT support, desktop support, help desk or field support experience Hands-on experience supporting Microsoft 365 and Active Directory / Entra ID environments Strong Windows desktop and laptop troubleshooting skills Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, switches and routers Experience supporting users both remotely and face-to-face Experience with ticketing, PSA, RMM or documentation platforms such as ConnectWise, Autotask, HaloPSA, IT Glue, Datto or similar tools Ability and willingness to travel regularly to client sites throughout Manhattan Strong troubleshooting instincts and the ability to know when to resolve an issue independently versus escalate it Communication & Client Service This is not a back-office IT position. You will regularly represent the company inside client offices, so we are looking for someone who: Communicates clearly and professionally Enjoys working directly with people Can explain technical problems without unnecessary jargon Remains patient and composed with frustrated users Listens carefully before jumping to a solution Is comfortable interacting with executives and other high-level users Takes ownership of problems and follows through Understands that providing excellent IT support is as much about the user experience as the technical fix Strong technical candidates who struggle to communicate effectively with clients will not be successful in this role. Preferred Experience Experience with any of the following would be helpful: Microsoft Intune or other endpoint management platforms Exchange Online administration Group Policy Windows Server Network troubleshooting and switch/firewall environments ConnectWise, Autotask, HaloPSA or similar MSP platforms IT Glue or similar documentation platforms Financial-services, legal or other high-touch professional-services clients Supporting executive or VIP users Career Growth This company promotes heavily from within and views the Field Technician role as a feeder position into senior technical roles. Strong performers who demonstrate reliability, excellent client service and continued technical development can advance into Senior Systems Administrator, Senior Systems Engineer and other higher-level infrastructure positions. The goal is not for the right person to remain a Field Technician indefinitely. This is an opportunity to join the company, learn its client environments, build broader technical skills and progress into significantly more advanced systems and engineering work. If you have a solid MSP support foundation, enjoy working with clients and want a clear path toward becoming a senior-level engineer or administrator, we would like to hear from you. Salary: Up to $65,000 annually + benefits Qualifications MSP Experience Necessary Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role This person will report into our Head of IT and work closely with Engineering, People Team, and other cross-functional partners. You'll be the second person on the IT team at Nourish, owning day-to-day IT operations across our device fleet, identity stack, and SaaS ecosystem. This isn't a greenfield role — there's a strong foundation in place. What we need is someone to take ownership of it, improve it, and scale it as we grow from 350 to 800+ employees. This role is full-time and open to NYC, SF, or remote candidates. If based near our NYC or SF offices, there may be the occasional need to work in office. Key Responsibilities: • Be the primary owner of IT support: triage, resolve, and close the loop quickly, then eliminate repeat requests through automation or process improvements, • Own onboarding and offboarding end-to-end for employees and contractors, • Manage device lifecycle: procurement and logistics with our hardware partner enrollment and MDM in Iru (Mac) and Intune (Windows), • Administer Okta (SSO, SCIM, group rules), Google Workspace, Slack, and a broad SaaS stack, • Build automations that cut IT toil using Okta Workflows and our IT automation and AI help desk tooling, so access requests and lifecycle events run without manual work, • Keep identity data clean in partnership with People Ops (ADP attributes drive downstream access), • Provide support for our NYC and SF offices, including networking (UniFi) and conference rooms, • Write documentation and KB articles that enable self-service, • Support SOC 2 and HITRUST controls you own, as well as periodic access reviewsWe'd love to hear from you if:, • You have 3–6 years of IT operations or systems administration experience, including time as one of the first IT hires at a high-growth startup, • You've administered Okta hands-on in production, including SSO and SCIM app integrations, group rules, and HRIS-driven lifecycle, • You've administered at least one MDM platform (Iru/Kandji, Jamf, or Intune). We're predominantly Mac with a small Windows fleet, • You've carried a high-volume support queue on a small IT team, enjoyed it, and still shipped improvements while doing it, • You default to automation: when you encounter a manual process, your instinct is to eliminate it, not just document it, • You own problems end-to-end, from the first Slack ping to root cause, resolution, and follow-up, • You don't shy away from ambiguity or missing processes and take the initiate to improve or stand up processes, • You're comfortable supporting people remotely or in person, • You communicate clearly in writing and can translate technical context for non-technical stakeholders, • You're detail-oriented enough for compliance and audit work, and pragmatic enough to prioritize ruthlessly when everything feels urgent Bonus points if you have: • Experience with AI help desk or IT automation platforms, • Endpoint security experience (CrowdStrike preferred), • Networking or office IT fundamentals (UniFi, Meraki, conference room AV), • Prior experience at a HIPAA-regulated or healthcare company More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits

Job Description Job Type: Full-time Dept.: Information Technology Classification: Exempt EEO Code: Professionals Supervisor’s Title: CTO Hours: Monday- Friday, 830am to 5pm. Additional hours may be required as business necessitates. Date updated: November 2023 Job Summary: The Jr. System Administrator will provide stable and uninterrupted operation of all in-house computer systems, peripherals, tablets, and mobile devices, including assisting in planning, developing, installing, configuring, maintaining, supporting, and optimizing systems hardware, software, and communication links. This position requires independent analyses, effective and efficient communications, and complex problem-solving skills with a heavy focus on application-level support. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Provide front-end support to internal and external customers; diagnose and troubleshoot desktop-related issues (software installs, email configuration, and routing, hardware, applications, and peripherals), • Serve as an escalation point for the Service Desk, ensuring completion of Service Desk Tickets within required SLAs and to the customer’s satisfaction; perform advanced diagnoses of hardware and software, communicating the remediation plans to the team, the end-user, and to management as required, • Support the ERP system and all related modules; perform advanced application-level troubleshooting on the ERP platform as well as other industry-standard software, • Assist with conducting UAT and QAT on software and hardware releases as applicable to the business, • Assist with administration and maintenance of (systems-based and application) user accounts, permissions, and access rights, • Work with the Systems Engineer to perform routine system maintenance and system upgrades including service packs, patches/updates, hotfixes, and security configurations; conduct routine environment health checks, • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the IT infrastructure (front and backend), • Maintain Department standardization of all hardware and software adhering to internal IT Controls and compliance policies, • Document and update technical procedures, administrative processes, and configuration management, • Assist with managing infrastructure assets: vendor support agreements, software licenses, hardware leases, and service contracts; assist with inventory management - monitoring and controlling inventory of IT equipment and consumables, • Protect the organization's value by keeping information confidential and maintaining safe/ethical computing practices, • Provide on-call emergency services after business hours, holidays, and weekends (as required) Must be familiar with all or some of the following technologies • Network troubleshooting (DNS, DHCP, and TCP/IP), • MS Windows 11, MS Windows Server platforms (2016 and greater) / Active Directory, • Application troubleshooting - Microsoft OS, Office 2016 (and greater), ERP/CRM type applications, • Mobile Device Management, • Virtualization technology, • Cloud based technology, • Antivirus and Anti-Spam technologies, • Backup software technologies and methodology, • Business Continuity Practice, • Remote access configuration & troubleshooting (VPN), • VOIP telephony services, • Website implementation and administration, • Video Conferencing technologies, • Ticketing System Position Requirements/Experience/ Education: • Bachelor’s Degree in Information Systems, Computer Science, or a related field is a must., • 2 years prior experience proving Tier 2 IT Support is a must., • Strong Application-level troubleshooting skills are a must., • Industry Standard Certifications (i.e. Microsoft) preferred., • Strong coordination, organization, teaming, and communication abilities., • Works well individually or in a group setting., • Strong interpersonal skills, able to deal effectively with people at all levels., • Consistent high level of customer care and responsiveness., • Good written and verbal communication skills., • Good organizational and time management skills., • Ability to work under pressure and with time constraints., • Successfully presents technical information to people at all levels ., • Technical knowledge base and excellent problem-solving skills., • Process improvement techniques., • IT Documentation. Ability Requirements: • Excellent follow-up skills, • Ability to set clear expectations within the division and multitask., • Solid decision-making skills within the scope of the position., • Ability to meet deadlines. Qualification Requirements: • Prioritizing, flexibility, adaptability, • Problem assessment and problem-solving, • Information gathering and information monitoring, • Demonstrated accuracy and attention to detail Functional Details: • Is this position closely, moderately, or minimally supervised? Minimally supervised., • Does this position have supervisory responsibility (i.e., responsible for hiring, firing, performance appraisals, etc.)? Yes No X_ If yes, list the number and title for positions that directly or indirectly report to this position (i.e., three secretaries, four programmers, etc.):, • Does this position have access to confidential information? Yes X No If yes, please explain: While servicing an employee’s PC, they have access to all information in the system., • Does this position have authorization to obligate company funds? Yes X No If yes, please explain: They have the ability to access P.O’s through GE., • This position requires what level of understanding of the English language? Fluent X Basic None • Will this person be required to pass a criminal background check, drug screening, DMV search, and reference verification? Yes X No If yes, please explain: He/she will need to successfully pass all the above screening requirements. • What type of equipment will this person need to do their job? Computer, office phone, mobile phone, external hard drive. Physical Requirements: Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either “C” constant; “F” frequent; “O” occasional; or “N” never.) Environmental/Equipment: O Around moving machinery O Exposed to marked changes in temperature O Exposed to dust, fumes, gases, etc. O Operates motorized equipment/tools O Works in confined spaces O Exposed to electrical wiring N Works at levels at or above 6 feet Physical: O Standing O Walking F Sitting O Bending O Squatting O Crawling O Kneeling O Climbing O Balancing O Pushing/Pulling F Handling Objects (manual dexterity) F Reaching above shoulder level F Using fine finger movements F Speaking C Hearing Carry/Lift Loads up to: Y 25 lbs Y 25-50 lbs N over 50 lbs