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  • Restaurant Manager
    Restaurant Manager
    hace 10 horas
    $70000–$85000 anual
    Jornada completa
    Manhattan, New York

    Position Summary As a Restaurant Manager, you are the operational leader of your location—responsible for team performance, throughput, food quality, guest experience, labor, and overall presentation. You ensure efficient, consistent operations that align with brand standards, while fostering a strong team culture and developing future leaders. ROLE DURING SERVICE • Lead pre-shift meetings and ensure the team is prepped, aligned, and motivated, • Actively manage the flow of service and guest experience, • Make real-time decisions to optimize throughput (flex staff as needed), • Monitor line pacing, timing expectations, order times, and adjust staffing as needed, • Ensure food is consistently prepared and presented to brand standards, • Enforce cleanliness, organization, and DOH compliance during all service hours, • Jump in where needed (bagging, build line, finish line, etc), and model always hustle standard ADMINISTRATIVE & OPERATIONAL RESPONSIBILITIES • Schedule team members based on forecasted sales while maintaining labor targets, • Conduct regular inventory counts and manage ordering to avoid waste and stockouts, • Review and analyze key metrics (labor %, COGS, throughput, order times, and guest feedback), • Uphold brand protocols and systems, ensuring alignment with other locations, • Interview, hire, onboard, and train new team members, • Deliver coaching and progressive discipline where needed Required & Preferred Qualifications • 1+ years of restaurant management experience (quick-service, fast-casual, or full-service), • Strong understanding of restaurant operations, including staffing, inventory, and customer service, • Leadership skills with the ability to motivate and manage a team, • Excellent problem-solving and decision-making abilities in a fast-paced environment, • Experience using restaurant technology systems (POS, scheduling software, inventory tracking), • Ability to work a flexible schedule, including weekends, nights, and holidays, • Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required), • Strong English communication skills (verbal & written) Benefits • Competitive salary with weekly pay, • Health & dental insurance, • Paid time off, • Career growth opportunities – be part of a fast-growing, chef-led restaurant brand, • Employee referral bonuses

    ¡Incorporación inmediata!
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  • Sales Retention Representative
    Sales Retention Representative
    hace 11 días
    $40000–$250000 anual
    Jornada completa
    Astoria, Queens

    We are seeking a dynamic Sales Representative to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective communication, relationship building, and strategic sales techniques.Responsibilities: • Develop and implement sales strategies to attract new clients and expand current client base, • Conduct market research to identify new opportunities and engage with potential customers, • Build strong relationships with clients through regular communication and exceptional customer service, • Utilize Salesforce or similar CRM software to track sales activities and manage customer accounts, • Negotiate contracts and close deals to meet sales targets, • Collaborate with the marketing team to develop promotional campaigns and increase brand awareness Skills: • Proven experience in sales, business development, or related field, • Strong analytical skills to assess market trends and customer needs, • Excellent account management abilities to maintain client relationships, • Proficiency in outside sales techniques and strategies, • Familiarity with Salesforce or other CRM systems for efficient sales tracking, • Ability to negotiate effectively and close sales deals successfully, • Outstanding communication skills to interact with clients and internal teams If you are a motivated individual with a passion for sales and a drive to succeed, we invite you to apply for this exciting opportunity.

    Sin experiencia
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  • Front Desk Secretary / Spa Receptionist
    Front Desk Secretary / Spa Receptionist
    hace 1 mes
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

    ¡Incorporación inmediata!
    Sin experiencia
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