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Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including: Delivering high levels of customer satisfaction, retention, and store growth Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.) Enforcing safe practices and managing emergency situations (fires, floods, weather) Monitoring and maintaining security systems (alarms and surveillance) Conducting regular inventory checks and maintaining strong visual presentation of products Addressing equipment issues immediately; performing minor repairs as needed Training employees in retail sales, customer service, and upselling techniques Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.) Accurate and timely reporting; immediately notifying District Manager of discrepancies Overseeing daily operations across up to 4 laundromat locations Managing employee schedules, timesheets, payroll, vacations, and sick days Operating and troubleshooting POS system (Cents), including system updates and sales accuracy Managing vendor relationships, utility bills, and invoices Create training materials (English/Spanish); onboard and train new hires Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications: Prior experience in a managerial role within a laundromat or similar retail/service environment preferred Spanish-speaking ability is strongly preferred Strong leadership, communication, and multitasking abilities Proficient in POS systems, spreadsheets, and vendor coordination Experience with employee scheduling, HR duties, and payroll management Tech-savvy and comfortable with troubleshooting minor equipment or software issues
Job Title: Social Media Manager (Video Focus) Location: Diamond District Job Type: Full-Time (At least 4 days a week) Job Description: We are a growing company looking to establish a strong presence on social media. We need a creative and enthusiastic Social Media Manager to join our team. In this role, you will be responsible for managing and creating content for our social media platforms, including: Facebook Instagram YouTube TikTok LinkedIn Key Responsibilities: Collaborate with the company owner to take engaging and high-quality videos for social media platforms. Plan, shoot, and edit videos to promote our brand, products, and services. Manage, schedule, and post content on all social media channels. Engage with followers and grow our online community. Stay up to date on social media trends and ensure our content is innovative and relevant. Track and report on social media performance metrics. Requirements: Strong understanding of social media platforms, especially Instagram, Facebook, TikTok, YouTube, and LinkedIn. Experience in creating and editing video content (bonus if you have a background in videography). Passionate about social media, creative content, and brand building. Availability for at least 4 days a week to work and shoot content. Comfortable taking and editing videos with the owner. Ability to work independently, take initiative, and be creative. Ideal Candidate: Highly creative and self-motivated. Comfortable on camera and willing to take direction for video content. Detail-oriented with the ability to multitask and prioritize. Knowledge of social media trends, editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.), and analytics tools. Bonus Skills: Experience in social media advertising and promotions. Previous experience in sales (for potential future responsibilities). We are looking for someone who is excited to help us grow and create engaging content that will resonate with our audience. If you're ready to be part of a fast-growing brand and bring your creativity to the table, we'd love to hear from you!
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Job Title: Executive Assistant & Business Development Representative Location: NY & NJ - Remote, Field & In-person Job Type: Full-Time About the Role We are seeking a highly organized and results-driven professional to serve as both an Executive Assistant and Business Development Representative. This unique role requires a dynamic individual who can seamlessly manage executive-level responsibilities while also driving new business growth. Key Responsibilities Executive Assistant Duties: • Oversee and manage executive accounts, ensuring organization and efficiency. • Handle administrative tasks, including scheduling, correspondence, and document management. • Assist with business operations, reporting, and special projects as needed. • Serve as a liaison between the executive and internal/external stakeholders. • Maintain confidentiality and professionalism in all interactions. Business Development & Marketing Duties: • Identify and target new pain management physicians and personal injury attorneys. • Secure meetings and build strong relationships to generate referrals. • Develop and execute marketing strategies to drive business for our pharmacy and funding company. • Track outreach efforts, maintain a CRM database, and provide regular progress reports. • Represent the company professionally in meetings, networking events, and industry functions. Qualifications: • Prior experience as an executive assistant, business development representative, or in a similar dual-role capacity. • Strong organizational, multitasking, and problem-solving skills. • Excellent communication and relationship-building abilities. • Sales-oriented mindset with a proven ability to generate leads and close deals. • Proficiency in CRM software and Microsoft Office Suite. • Self-motivated with the ability to work independently and remotely. Why Join Us? This role offers a unique blend of operational support and revenue-generating responsibilities, making it ideal for a high-energy professional who thrives in a fast-paced environment. If you’re looking for a challenging yet rewarding opportunity, we’d love to hear from you!
Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information:
Job Overview: Global is seeking an organized and detail-oriented Office Manager to join our growing team. The position will support the firm in all aspects of office management and operations and plays crucial role in maintaining the smooth and efficient operation in our company. In this role, you will be the primary point of contact for all customer inquiries, responsible for data entry, and various administrative tasks, ensuring that all office functions run seamlessly. If you're proactive, have strong communication skills, and thrive in a fast-paced setting, we want to hear from you! Key Responsibilities: Phone Management: Answer, screen, and direct phone calls. Take detailed messages and ensure timely follow-up. Call and follow up with leads. Be point of contact for clients and new prospects. Data Entry & Record Keeping: Input and maintain accurate data into systems. Update and manage files, records, and documents. · General Administrative Support: Manage office schedules, appointments, and meetings. Prepare reports, presentations, and meeting agendas as needed. · Assistant to VP. Assistant to the VP of Marketing & Sales when needed. Assist with schedule, calls, and any email communication as needed. Communication & Coordination: Facilitate communication between departments, clients, and vendors. Assist in preparing email communications, presentations, and webinars as needed. Qualifications: Experience Bachelor’s degree in business administration, Management, or a related field preferred Experience in an office or administrative role preferred. Strong verbal and interpersonal communication skills with the ability to interact professionally with clients, business associates, and external partners Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Ability to maintain confidentiality and handle sensitive information. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), CRM, and other office software. Why Join Us? Global Financial gives you the opportunity to contribute to the growth and development of a dynamic company. A supportive and collaborative work environment encouraging growth and collaboration. Competitive salary based on experience with ability to earn commissions. Full time in our NYC office. PTO, Holiday pay, and discretionary bonuses based on performance.
If interested contact tony directly at See below for what we offer/require for said applicants! This is a commission based postion! In the office not remote! You have to come in the office! 85% of our inside sales specialists earn 10k+ per month in commissions in our new 12,000 sqf mid town office! Experience is welcome but not needed we will train you to be the industries best! If you want to make 100k+ on the annual basis consistently and have the confidence, motivation and determination i look forward to hearing from you! Cap funding is a rapidly growing financial marketplace that provides short, medium, and long-term capital solutions for small businesses across the country. We have recently been recognized as one of the fastest-growing companies in america in 2022 by inc 5000. Our team is seeking an inside sales representative to join us in driving sales floor growth and contributing to the overall expansion of the company. The position offers aggressive commissions and performance based bonuses! The earning potential for the first year is a minimum of $100k, and it can increase to $125k-$250k in the second year. This role involves working with warm leads; no cold calling is required, and there is no weekend work. Remote work is not available, and the candidate must commute to the office. We offer an aggressive commission structure, high renewal commissions for residual income and opportunities for substantial growth. The selected candidate will receive extensive hands-on training, and promotion from within the company is encouraged. Our work environment is high-energy, entrepreneurial, and collaborative. This is a full-time position with an earning potential of $150,000.00 +++ /year. Remote work not available. Must commute to the office. Benefits & incentives: · aggressive commission structure · high renewal commissions for residual income · opportunity for substantial growth · extensive hands-on training · promote from within · high energy, entrepreneurial, and collaborative work environment · job type: full-time earning potential $150,000.00 +++ /year we offer a very aggressive commission structure along with the ability for our inside sales reps to build a book of business and earn residual income month over month through high renewal commissions. Average inside sales reps will have the ability to make $100,000+ in their first year. Qualifications customer satisfaction and customer service skills account management and lead generation skills excellent communication skills strong organizational and time management skills ability to build and maintain client relationships experience in the financial industry is a plus bachelor's degree in business, finance, or related field responsibilities analyze customer financial needs and provide tailored funding solutions. Process loan applications and ensure compliance with banking regulations. Maintain accurate records of transactions and customer interactions. Collaborate with clients to build strong relationships and enhance customer satisfaction. Utilize financial software to manage accounts and generate reports efficiently. Demonstrate effective time management while handling multiple client accounts. Job type: full-time pay: $75,000.00 - $350,000.00 per year
The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team to discuss solar energy solutions. The ideal candidate will be able to generate interest in solar products and services, maintain a positive relationship with prospective clients, and ensure the sales team’s calendar is full and efficient. Key Responsibilities: Lead Generation & Qualification: Contact inbound leads and cold-call potential clients to identify those interested in solar energy solutions. Qualify leads based on specific criteria such as homeownership, energy needs, and budget. Appointment Scheduling: Schedule appointments for the sales team to meet with qualified leads at their homes or virtually. Coordinate with the sales team to ensure appointments are confirmed and properly logged. Customer Communication: Use phone, email, and other communication tools to engage potential clients. Educate prospective clients about the benefits of solar energy and how the company’s solutions can meet their needs. Follow-Up: Follow up with leads who have shown interest but haven’t yet scheduled an appointment. Send reminders to clients about their upcoming appointments. Data Entry & Management: Maintain accurate records of leads and appointments in the company’s CRM system. Ensure all communication and follow-ups are logged properly. Reporting: Provide regular reports on lead generation and appointment scheduling progress. Track metrics like appointment conversion rates and client satisfaction. Qualifications: High school diploma or equivalent (additional education or experience in sales is a plus). Previous experience in a customer service, sales, or appointment setting role (preferably in the solar or renewable energy industry). Strong communication skills (verbal and written). Ability to handle objections and work with a wide variety of potential customers. Familiarity with CRM software or willingness to learn. Highly organized with excellent time management skills. Skills and Abilities: Strong phone presence and confidence in making cold calls. Ability to engage and motivate leads to schedule an appointment. Positive attitude and the ability to work independently or as part of a team. Detail-oriented with strong follow-up skills. Understanding of solar energy concepts is a plus, but not required. Working Conditions: This position may involve working from a desk or office, with occasional fieldwork for client meetings if needed. Flexible working hours may be required, including evenings or weekends to reach potential clients. Physical Requirements: Ability to sit at a desk and work on a computer for extended periods. Ability to make outbound calls for several hours a day.
About Us: We are a Contruction Engineering and Estimating firm dedicated to providing exceptional service and building strong relationships with our clients. We’re looking for a motivated and organized Appointment Setter to join our team. This role is ideal for someone with strong communication skills, an eye for detail, and a passion for helping others. Key Responsibilities: - Schedule appointments and manage calendars for clients and prospects. - Confirm, reschedule, or follow up with clients as needed. - Contact potential clients via phone, email, or other communication methods to set up appointments. - Maintain accurate records of all appointments and client interactions in CRM software - Provide exceptional customer service with a professional, friendly, and positive attitude. - Work closely with the sales team to ensure appointments align with business goals. Qualifications: - Excellent verbal and written communication skills. - Previous experience in customer service, sales, or administrative support is preferred. - Strong organizational skills and the ability to manage multiple tasks efficiently. - Comfortable using scheduling software and CRM tools. - Self-starter with a positive attitude and a proactive approach to work. - Ability to work in a fast-paced, team-oriented environment. How to Apply: If you’re ready to make an impact and be part of an exciting team, we want to hear from you! Please click "Apply Now" to submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. We look forward to reviewing your application!
Be Apart of A a growing brand. We're looking for an entry-level Sales Manager, to help grow our brand. After a year and a half + we're ready to build our "start-up" team. Who We Are Creole Worship is a fast-growing digital magazine: a Christian-Haitian music digital magazine that is dedicated to spreading the message of Jesus Christ through the Haitian style of music & culture for Haitians and people all around the world: We want to encourage & enable people to worship the Lord in Haitian Kreyol. Additionally positively boosting the community. We are growing fast and need to build a team to better accomplish our mission and grow even more. About You & The Job This is an Entry Level Hybrid Position The ideal candidate will possess strong leadership skills, a decent understanding of market dynamics, and some track record in or related to sales and account management. This role requires a strategic thinker who can analyze market trends, develop effective sales strategies, and foster relationships to enhance business development. We are open to training and unexperienced go-getters, who will receive real-time challenging experience that'll boost any resume. Most of our communication will be done online but quarterly and other occasional team meetings may be in-person. Duties Your job is to essentially make & keep Creole Worship profitable. - Contacting potential sales individuals, and businesses for client conversion. - Analyze market trends to identify new opportunities for growth and expansion. - Develop and implement effective sales strategies that align with business goals. - Oversee outside sales activities, ensuring proper execution of sales plans. - Manage key accounts, building strong client relationships to ensure satisfaction and retention. - Crafting & executing sales pitches for Sponsored posts, advertisements, and other sales opportunities. - Managing and modifying our (advertising) product - Conduct communication & execute strategies to market sales products year-round - Collaborate with team members to align promotional strategies with sales objectives. Skills - Proficient in analyzing market data to inform strategic decisions. - Proven experience in outside sales and account management. - Technologically adept - Familiarity with CRM software for effective customer relationship management. - Excellent communication and interpersonal skills to build rapport with clients and team members. - Strong business development acumen with the ability to identify new markets and opportunities. - Great communication skills to communicate with the founder & team members to align all efforts and strategize with the overall mission and goals. - MUST speak great English - PREFERRED Haitian Kreyol speakers - PREFERRED French Speakers - * Kringlish is fine as long you're willing to continue learning to speak, write, and communicate in Haitian Kreyol* Pay ** THIS POSITION DOES NOT PAY** We want to pay you but cannot just yet. We are still growing and haven't fully reached profitability goals. Though as we cross this goal and others we will compensate team members/employees generously. We can only offer company benefits like quarterly team dinners and in-field experience. We are in a growth state: building out our first team. You will get to be a part of Creole Worship's first team and help us grow our impact, good works, and reach. Which means carving out the beginnings of a department run by you. If you are passionate about driving sales success and leading a high-performing team, we encourage you to apply for this exciting opportunity. ***We are not discriminatory against any persons or race but do highly encourage Christians, Haitians, Haitian-Americans, Haitian descendants, and people of color to apply. As this aligns with our mission to spread the message of Jesus Christ and uplift/support our community.
About Us: Laveli NY and Laveli NJ is a high-end salon in New York City and New Jersey, known for delivering exceptional beauty services in a sophisticated environment. We pride ourselves on our commitment to excellence, both in service and in our work environment. Position Overview: We are seeking an experienced and polished Receptionist to join our elite team. The ideal candidate will possess a blend of professionalism, superior customer service skills, and salon industry experience. You will be the first point of contact for our clients, ensuring a seamless and welcoming experience from arrival to departure. Your role will involve managing appointments, providing excellent customer service, and supporting the smooth operation of the salon. Key Responsibilities: Calendar Management: Efficiently schedule, reschedule, and confirm appointments for clients and stylists, ensuring optimal use of salon resources and minimal wait times. Customer Service Excellence: Greet clients warmly, address their inquiries, and provide a high level of service throughout their visit. Handle any issues or special requests with professionalism and a positive attitude. Administrative Support: Manage phone calls, emails, and other correspondence with efficiency and discretion. Handle check-ins and check-outs, process payments, and maintain accurate records. Operational Efficiency: Ensure the reception area is clean, organized, and well-stocked with necessary supplies. Assist with inventory management and order supplies as needed. Qualifications: Experience: Minimum of 1-2 years of experience as a receptionist, preferably in a high-end salon or luxury service environment. Salon Knowledge: Familiarity with salon services, products, and industry trends is essential. Skills: Exceptional communication and interpersonal skills. Proficiency in calendar management software and point-of-sale systems. Strong organizational abilities and attention to detail. Appearance: Professional, polished, and well-groomed appearance in line with the salon's high standards. Flexibility: Ability to work evenings and weekends as required. What We Offer: Pay: $15.00 - $17.00 per hour - A dynamic and supportive work environment. - Discounts on salon services and products. Laveli Salon NY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $17.00 per hour Schedule: 10 hour shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: New York, NY 10023 (Required) Work Location: In person