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Abacus Technology Corporation, a recognized small business in the Federal government sector, provides IT services and solutions with over 40 years of experience. Information Technology Strategy and Transformation. Abacus Technology is an Equal Opportunity Employer/M/F/Vet/Disabled.

Job DescriptionService Manager - Tysons Corner ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level., • Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations., • Actively train, coach, and develop all employees with patience and diligence., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Ensure that we follow all the food safety guidelines and procedures., • Effectively supervise scheduled shifts., • Uphold the restaurant to hg facilities standards and lead the restaurant’s preventative maintenance plan., • Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.REQUIREMENTS:, • Must be at least 18 years of age., • Must be able to meet the scheduling needs of the restaurant., • Strong food prep experience., • ServSafe Certification preferred., • Previous training experience preferred., • Minimum one year of restaurant experience.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Over the last 3 months, Service Managers at this location are earning an average of $1.93 per hour in tips!#LPSJ

Job DescriptionAbout the Brand: Grown Brilliance, founded by Akshie Jhaveri—a third-generation jeweler—was built on a mission to create a transparent and value-driven approach to fine jewelry. With 100% conflict-free lab-grown diamonds of the highest quality, Grown Brilliance combines timeless style with conscious living. Inspired by her family’s legacy, Akshie sought to redefine the jewelry industry by empowering clients with beautifully crafted, sustainable jewels that transform how they look and feel. As a proud minority-female-founded and 75% female-led company, Grown Brilliance champions women who push creative and commercial boundaries, inspiring future generations to pursue their passions. About the Role: We are committed to finding exceptional talent to represent our Grown Brilliance boutique in Georgetown. We are seeking dynamic Sales Advisors who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, jewelry sales, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR WSFBlzxBJR

Job Description About the Brand: Malbon was born in Los Angeles during a transformative chapter in Stephen and Erica Malbon’s lives: parenthood. During this time, golf became more than just a game; it became a source of connection and purpose, providing a sense of grounding amidst a period of change. As their love for the sport deepened, they recognized both the beauty of its traditions and the opportunity to evolve them for a modern audience. Stephen and Erica sought to honor the heritage of golf while opening it up to a broader community, blending time-honored values with a fresh, creative spirit. Determined to push the game forward, they infused golf with the energy of fashion, music, art, and lifestyle sports. Their goal was to make golf inclusive and relevant to a new generation. About the Role: We are committed to finding exceptional talent to represent our Malbon boutique in Georgetown. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Golf Enthusiast - you're not only a fan of the sport but are on the course any chance you get! Your knowledge and interest expands far beyond just the players on tour and golf courses in your neighborhood. You are able to speak on the "fitting process", how to select the right golf ball and the impact a particular shaft on a club can have on a player's performance., • Customer-Centric - seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key Performance Indicators (KPI’s): • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR Y4lDbA1wTi

Job Description About the Brand At Paul Fredrick, each shirt is a result of decades of tailoring expertise and a commitment to premium materials. We carefully consider every detail from collar shape to cuff style ensuring a perfect balance of comfort and sophistication. Our exclusive use of high-quality cotton, innovative non-iron finishes, and unique patterns set us apart from other men's dress shirt brands. Whether you prefer timeless classics or bold modern designs, our collection offers versatile options that transition seamlessly from business meetings to dinner dates. Our heritage is making great shirts that fit perfectly and then backing them with customer service that actually helps you. We’re here for the guy who loves clothes and wants his own personal style. About the Role We are committed to finding exceptional talent to represent our Paul Fredrick boutique coming to Georgetown, November 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR QULDZpvzih

Job Description About the Brand: Monica Zwirner and Lucy Wallace Eustice founded MZ Wallace in Soho, New York, with a simple goal — design that does more, so you can do more. "We started MZ Wallace after searching for, and not finding, something that seemed so obvious and necessary -a bag that would allow for every aspect of our busy lives, that we could use all day, every day, all year round." - Lucy Wallace Eustice, cofounder and codesigner. "There were a lot of bags in the marketplace, but there wasn't one that worked for people like us, people who traveled and worked and had small children. We needed bags that could go from day to night, from the office to evening plans or errands. That need was our inspiration and still is today." - Monica Zwirner, cofounder and codesigner. About the Role: We are committed to finding exceptional talent to represent our MZ Wallace boutique coming to Georgetown November 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR kJnnt9Qf0E

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As an Account Manager, you will work directly with Quorum customers to ensure they receive and maximize the full value of our platform. You will help our customers achieve business goals and program impact while driving retention and revenue growth for Quorum through renewals and expansion efforts, and by upselling and cross-selling our solutions. You will amplify the voice of the customer internally by driving continuous feedback into cross-functional teams on ways we can better serve our customers. This role will own a portfolio of accounts and will be responsible for delivering an optimal customer experience, fostering positive customer outcomes and finding & closing additional opportunities to leverage Quorum products. Responsibilities • Client Relationship Management: Build and maintain strong, long-lasting relationships with clients as their trusted advisor by understanding their needs, business objectives, and pain points., • Customer Success: Ensure clients are fully utilizing our platform and are measurably achieving their desired outcomes; provide training, coaching, and guidance as needed to help them attain maximum value from our products., • Account Growth: Identify, sell, and close opportunities to expand the number of products and services used by our customers., • Issue Resolution: Act as the point of escalation for client issues, coordinating with other Quorum teams and client personnel to ensure timely resolution and client satisfaction., • Retention: Proactively minimize churn by addressing client concerns, orchestrating client value achievement, communicating that value, and fostering client loyalty & advocacy., • Reporting & Analysis: Monitor account performance, track key metrics, and prepare regular reports for clients and internal stakeholders to highlight successes and areas for improvement., • Collaboration: Work closely with team members across Revenue, Product, and Dev Engineering teams to align on client strategies, feedback, and opportunities for product enhancement., • Market Intelligence: Stay up-to-date with industry trends, competitors, and emerging technologies to better serve clients and identify new opportunities.Required Qualifications, • 3+ years of experience in customer success, account management, or a related role within a SaaS or technology company., • Proven track record of managing and growing a portfolio of accounts, achieving or exceeding revenue targets., • You have an advanced level of understanding of all Quorum products and very consistently epitomize the Account Management team purpose, • Excellent communication, negotiation, and presentation skills., • Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment., • Strong problem-solving skills and a customer-centric mindset., • You are confident running value-focused discussions with C-Suite executives (e.g., Executive Business Reviews), • You have a very strong track record of driving customer value achievement that results in retaining and expanding clients above retention/expansion goals, including multiple examples of successfully executing turnarounds on high-risk clients with organizational difficulties, • You take pride in building loyal brand advocates who want to provide references, case studies, and referrals, • You are excited to show users how they can make their work more impactful by leveraging products and/or services that enable them to advance their organization's mission and goals, • You are a natural "people person" who establishes rapport and builds relationships with ease, both in-person or online, • You love technology and are passionate about teaching people how they can make their professional lives better by using technology to solve everyday problems, • You empathize with others' unique situations and naturally channel that empathy into advocacy, • You want to be a part of building and maintaining a diverse and inclusive team environment where you regularly express concern for team members' success and well-being, • We're responsible for ensuring that clients have an amazing experience with Quorum., • We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space., • We are dedicated to every user's success and address challenges quickly and creatively., • We act as staunch advocates for our clients, including identifying and responding to diverse client use cases., • We take pride in developing personal relationships with our users and our team., • We regularly support one another to ensure the success of our team and our clients., • We are an AI-forward team—AI is built into how we work, think, and grow., • We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Compensation • OTE: $75,500 - $92,500 based on experience + additional compensation incentives based on performance., • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a "No Negotiation" policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Account Manager role cannot negotiate Quorum's base salary offer. Here's our promise to you: • We will not ask you what you are currently earning., • We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Job Description Value Vet is looking for a stellar veterinarian to work on our wellness days! We are an outpatient small animal clinic with a heavy emphasis on preventative medicine. We are grateful to be able to offer affordable veterinary care to our wonderful clients and furry friends. On Monday's, Wednesdays & Fridays we have "Wellness Days" from 9am-5pm, which are comprised of vaccines & annual wellness exams. We are looking for a veterinarian who is available to work either a set day per week, or all three shifts. Wellness Day DVM rate is $750/shift (9am-4pm) Job Posted by ApplicantPro

Job Description Value Vet is seeking an associate to join our Virginia team! Candidates must be compassionate, dedicated, and team-oriented as well as share in our values of excellent, affordable medicine and client care. Our veterinary hospitals see a high-volume of patient visits needing varying services. Services include: wellness exams, vaccinations, preventative care, diagnostics, dental care, and surgery. It is our mission to work honorably as a unified team of veterinary professionals to provide high quality, compassionate and affordable veterinary care for all animals while best serving the needs of our clients. Skills and Qualifications: • A Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accredited university., • Licensure in good standing to practice in the state of TN, GA, and/or VA., • Professional comportment and appearance, with excellent interpersonal skills and a positive, friendly attitude., • The ability to make decisions and communicate clearly and effectively with fellow team members and clients., • Respect for and willingness to work with clients and their pets., • A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics., • Develop and maintain trusting client relationships with every client who visits the hospital., • Perform the primary functions of a small animal veterinarian, namely, examine and treat patients, prescribe treatments, perform surgery., • Respond appropriately to the caseload of the hospital as directed by the staff., • Provide follow-up communication and care, as appropriate, for all patients treated., • Assist in retaining existing clients, developing new clients and enhancing the hospital reputation in the community., • Attend and participate in all team and individual meetings as requested. Benefits: Value Vet employees enjoy FLEXIBLE schedules that allow for work/life balance. M-F 9-5 and NO WEEKENDS! No ER Work, No after-hours work. We offer a competitive salary and a comprehensive benefits package, including: • Medical, Dental and Vision Coverage, • Life and Long-Term Disability Insurance, • 401(k) retirement savings plan, • Employee Pet Discount Job Posted by ApplicantPro

Job Description Are you a passionate and dedicated veterinarian looking for a exciting relief opportunity? How about in a brand-new hospital in the beautiful Alexandria, VA area? CityVet is opening a state-of-the-art hospital in the fall of this year, and we are looking for a hybrid general practice/urgent care veterinarian to join the team and care for our four-legged patients. This opportunity provides significant scheduling flexibility and competitive compensation. Scheduling will be rotating weekday and weekends What is CityVet? CityVet is a growing veterinary network with 50+ locations in Georgia, Texas, Colorado, North Carolina, Oklahoma, Virginia, Arizona, Florida and more in development nationwide. We partner with talented veterinarians to own their CityVet clinic. CityVet provides each location and partner support, capital, mentorship, and business coaching. Therefore, every clinic owner has a vested interest in ensuring the success of their practice and providing hands-on mentorship to their team. Our owner veterinarians maintain a positive work culture, so we have a very high DVM retention rate and have been certified as a Great Place To Work. ™ (one of five veterinary clinics nationwide to have this certification!) Why should a licensed veterinarian like me want to work at CityVet? Three reasons make working at CityVet a unique experience: • Autonomy – Dr. Chip Cannon created CityVet with the vision of giving veterinarians their rightful opportunity to practice medicine their way. He believes that vets should have control over their business and schedule and the ability to hire their staff. Additionally, he believes that veterinarians will take care of their staff and clients if they can enjoy the perks of ownership profits. His philosophy is reflected in every aspect of CityVet, and as such, we have cultivated a company full of incredible veterinary professionals. Keeping our belief in full medical autonomy, our DVMs also practice their passion. For example, some practice exclusively with small animals, while others dabble in mixed animals, exotics, and acupuncture. There are no quotas or manuals you must follow – just lots of hands-on experience with mentors to guide your development., • Support - CityVet has FIVE DVMs on its executive team. It is the only veterinarian company FOUNDED by a Vet, OWNED by Vets, and LED by Vets for 25 years. Since we are vets, we know how to support them and help them succeed and be happy in their roles. We support the business part of the practice, so you can focus on doing what you have wanted since kindergarten–making animals healthier. We also take care of you with the following: Haven’t found your role? Visit our careers page HERE to complete a comprehensive search for a role that fits your personality and skill set. Know the perfect pet lover? Submit your contact information HERE for an opportunity to receive up to $10,000 if your contact is hired and meets our Community Referral Program qualifications. Read more about the program HERE!

Job Description Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first environment where the future of our employees is just as important as the future of our business. All pet lovers welcome CityVet - Alexandria King St. is looking for Licensed Veterinary Technicians to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all. Make pet care your purpose The Licensed Veterinary Technician (LVT) is responsible for maintaining excellent patient care and operational productivity by helping the Veterinarian leverage their time and efforts to meet the needs of their clients and patients. The Licensed Veterinary Technician works to relieve the Veterinarian from technical work and administrative detail to achieve greater levels of efficiency in daily practice. Licensed Veterinary Technicians help facilitate and streamline communication from the operating room to the front office staff and most importantly, the client. Essential qualifications: • At least 18 years of age at the time of hire, • At least 1 year of veterinary industry experience, • Holds valid Virginia State License as Licensed Veterinary Technician, • Understanding and ability to properly, and safely, restrain animals, • Assists the Veterinarian in medical, surgical, and dental cases, including facilitating client communication and education pre and post op. Induce, maintain, and monitor general anesthesia and sedation., • Supervise unlicensed team members in day-to-day activities including set up, assisting in, and breaking down of surgical / dental procedures, filling prescriptions, client communication, patient restraint, sample handling for labs. At CityVet, we put an added focus on the well-being of our staff members because caring for people and their pets is no easy task. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people. In addition to health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance and HSA options, our full-time employees receive: • Generous Pet-care Discounts, • Uniform Allowance, • Flexible Schedules, • Growth Opportunities #INDCVAKS

Job Description Value Vet Virginia is seeking LVT's and experienced Veterinary Assistants to join our team!! Our mission is to provide responsible, safe and easily accessible care to clients and their pets at an affordable price. We are seeking assistance in Surgery and Telemedicine appointments. We have elevated the traditional virtual care set-up with a twist: Clients bring their pets to our locations for their virtual appointment. LVT's and veterinary assistants are an integral part of these visits, collecting vitals, filling medications and collecting samples. Some examples of telemedicine appointments we see: • Surgery consultations, • Visits for prescriptions, • Labwork collection/follow-up, • Strong communication skills, • Ability to assist DVM in a virtual assessment, • Ability to induce, monitor and recover surgical patients, • Strong technical skills (sample collection, TPR, veterinary pharmacology knowledge), • Knowledge of Stringsoft software a plus, though not required Qualifications: • Knowledge of virtual-care best practices, • License to practice as a veterinary technician in the Commonwealth of Virginia, or relevant experience Job Posted by ApplicantPro

Job Description Are you a passionate and dedicated veterinarian looking for a exciting relief opportunity? How about in a brand-new hospital in the beautiful Alexandria, VA area? CityVet is opening a state-of-the-art hospital in the fall of this year, and we are looking for a hybrid general practice/urgent care veterinarian to cover Wednesdays consistently. Hours would be 8a-6pm. What is CityVet? CityVet is a growing veterinary network with 50+ locations in Georgia, Texas, Colorado, North Carolina, Oklahoma, Virginia, Arizona, Florida and more in development nationwide. We partner with talented veterinarians to own their CityVet clinic. CityVet provides each location and partner support, capital, mentorship, and business coaching. Therefore, every clinic owner has a vested interest in ensuring the success of their practice and providing hands-on mentorship to their team. Our owner veterinarians maintain a positive work culture, so we have a very high DVM retention rate and have been certified as a Great Place To Work. ™ (one of five veterinary clinics nationwide to have this certification!) Why should a licensed veterinarian like me want to work at CityVet? Three reasons make working at CityVet a unique experience: • Autonomy – Dr. Chip Cannon created CityVet with the vision of giving veterinarians their rightful opportunity to practice medicine their way. He believes that vets should have control over their business and schedule and the ability to hire their staff. Additionally, he believes that veterinarians will take care of their staff and clients if they can enjoy the perks of ownership profits. His philosophy is reflected in every aspect of CityVet, and as such, we have cultivated a company full of incredible veterinary professionals. Keeping our belief in full medical autonomy, our DVMs also practice their passion. For example, some practice exclusively with small animals, while others dabble in mixed animals, exotics, and acupuncture. There are no quotas or manuals you must follow – just lots of hands-on experience with mentors to guide your development., • Support - CityVet has FIVE DVMs on its executive team. It is the only veterinarian company FOUNDED by a Vet, OWNED by Vets, and LED by Vets for 25 years. Since we are vets, we know how to support them and help them succeed and be happy in their roles. We support the business part of the practice, so you can focus on doing what you have wanted since kindergarten–making animals healthier. We also take care of you with the following: Haven’t found your role? Visit our careers page HERE to complete a comprehensive search for a role that fits your personality and skill set. Know the perfect pet lover? Submit your contact information HERE for an opportunity to receive up to $10,000 if your contact is hired and meets our Community Referral Program qualifications. Read more about the program HERE!

Job Description Defense Technology Integration is seeking a Cryptography Subject Matter Expert to architect, evaluate, and advance cryptographic solutions that protect sensitive federal health-IT environments and meet emerging post-quantum mandates. You will be advising federal cybersecurity leadership; guiding migrations to post-quantum algorithms; and ensuring full compliance with NIST, FIPS 140-3, and HHS cybersecurity directives. This role combines deep technical research with hands-on solution delivery across multiple cloud and on-prem platforms. Job Duties / Responsibilities • Architecture & Design – Lead the design and peer review of cryptographic architectures, protocols, and key-management infrastructures (KMS/HSM) for federal systems, including Zero Trust and High-Value Assets., • Post-Quantum Migration – Drive client migrations in line with OMB M-23-02; develop PQC migration playbooks, inventories, and working-group charters., • Assessment & Validation – Conduct cryptographic code reviews, threat modeling, and FIPS 140-3 validation support; remediate findings to meet FISMA and FedRAMP baselines., • Key Management – Define lifecycle procedures (generation, escrow, rotation, revocation) for AWS KMS, Azure Key Vault, GCP KMS, and on-prem HSMs., • Policy & Compliance – Author and update encryption standards, STIG checklists, and Section 508-aligned documentation; brief executives on risk posture and regulatory impacts., • Tooling & Development – Build or vet reusable cryptographic libraries (OpenSSL, Bouncy Castle, libsodium) and automation scripts for CI/CD pipelines., • Incident Response Support – Provide expert guidance during security incidents involving encryption or digital certificates., • Training & Evangelism – Deliver internal workshops, brown-bag sessions, and mentoring to raise cryptographic maturity across federal project teams. Experience • Minimum: At least 2 years of experience with Cryptography or degree in Mathematics with 3 years of experience in a role as a Mathematician., • Symmetric & asymmetric algorithms (AES-GCM, ChaCha20-Poly1305, RSA, ECC, EdDSA)., • PKI, certificate lifecycle automation, OCSP/CRL, hardware tokens., • TLS 1.3, IPsec, QUIC, secure boot, code signing., • Cloud KMS and on-prem HSM (Thales, Azure HSM, AWS CloudHSM)., • Vulnerability assessment tools (crypto-lint, TLS scanners, SCAP/NIST 800-53 checklists)., • Demonstrated success leading or advising cryptographic workstreams on large federal programs (HHS, DoD, DHS, or financial services a plus)., • Required: Bachelor’s in Computer Science, Mathematics, Electrical Engineering, Information Security, or related discipline., • Required: Secret (or higher) clearance, • CISSP, CISM, GIAC GCTY, CCSP, AWS Security Specialty, Microsoft SC-100., • FIPS 140-3 Implementation/CMVP experience strongly desired.

Job Description Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first environment where the future of our employees is just as important as the future of our business. We are looking for the right person to join our team! CityVet is looking for Veterinary Technician Assistants -- with a minimum of 1 year of experience -- to join our team! Although previous experience in a veterinary hospital is preferred, we do have entry-level positions available as well. We are willing to train the right candidate! Responsibilities The Veterinary Technician Assistant (TA) is responsible for maintaining excellent patient care and operational productivity by helping the Veterinary Technician (VT) leverage their time and efforts to meet the needs of our clients and patients. The Veterinary Technician Assistant works to relieve the Veterinary Technician from technical work and administrative detail to achieve greater levels of efficiency in daily practice. Veterinary Technician Assistants help facilitate and streamline the communication from the operating room to the front office staff and most importantly, the client. Essential qualifications: • High school diploma or GED, • At least 18 years of age at the time of hire, • At least 1 year of veterinary industry experience, • Understanding and ability to properly, and safely, restrain animals, • Knowledgeable on veterinary medical terminology and medication, • Lift 50 lbs to waist height, • Frequent standing, bending, walking, lifting, carrying, and reaching, • Strong organizational skills, • Excellent communication & listening skills, • Assists the Veterinary Technician (VT) in preparing patients for medical, surgical, and dental surgeries by assisting in the administration of anesthesia and properly restraining the patients as needed for examination and treatment., • Effectively partner with the Veterinarian and Veterinary Technician (VT) Teams to administer proper patient triage protocol based on the client and facilities' needs and capabilities in a fast-paced and effective manner., • Aid Veterinary Technicians (VT) with booked appointments, walk-ins, and work-ins, including recording observations/treatment plans in the patient file, and aid in the performance of medical treatments under doctor supervision. At CityVet, we put an added focus on the well-being of our staff members because caring for people and their pets is no easy task. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people. In addition to health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance, and HSA options, our full-time employees receive: • Generous Pet-care Discounts, • Uniform Allowance, • Flexible Schedules Visit our careers page HERE to complete a comprehensive search for a role that fits your personality and skill set. Know the perfect pet lover? Submit your contact information HERE for an opportunity to receive up to $10,000 if your contact is hired and meets our Community Referral Program qualifications. Read more about the program HERE! Follow the growth of CityVet on LinkedIn!

Job Description Salary: $168,000 – $750,000 Who is CityVet? We are a growing veterinary company with 28 locations throughout Texas and Colorado and many more in development nationwide. With over 20 years of experience, we understand how to combine the benefits of private practice with the perks of corporate support. For example, CityVet strongly believes in veterinarians practicing their own medicine, owning their own business, and benefiting from unlimited earning potential. Why work at CityVet? There are three reasons that make ownership with CityVet a unique experience: * Autonomy - Chip Cannon, DVM started CityVet with the insight: if you give DVMs the opportunity to practice medicine their way, have control over their business and schedule, the ability to hire their own staff, and enjoy the perks of ownership profits, they will take great care of their staff and clients. His philosophy is reflected in every aspect of CityVet, and as such, we have cultivated a company full of incredible veterinary professionals. In keeping with our belief in full medical autonomy, our vets practice their passion. There are no quotas here or manuals you must follow – just lots of hands-on experience and opportunities with mentors to guide your development. CityVet proudly has virtually no turnover of their lead veterinarians due to their ability to establish a positive culture with supportive mentorship and provide the necessary business tools to succeed in the industry. * Support - CityVet is DVM led and owned, giving us insight into what DVMs want and need – support. We support the business part of the practice including HR, finance, IT, marketing, maintenance, vendors, contracts, construction, and logistics and give you the tools and capital you need to practice your medicine. We offer leadership development and mentorship opportunities, health and wellness plans such as medical, dental, vision and supplemental benefits, 401K with an above industry 4% match, paid parental leave, an employee assistance program with mental health support, generous PTO, and will support your choice of CE that interests you. We know the home office support is valued since our vets rated us a 9.3/10 in our Net Promoter Score. Our Local Partners also support each other, always willing to share expertise or advice. * Kindness - CityVet has a strong set of core values and have created a positive family-like culture where we all work together to help make pets healthier and pet parents happier. Partnering with an ego-free leadership team that strives to make each veterinary practice successful allows you to focus fully on serving your clients and supporting your team. Our highly responsive home office team exists to support you and your practice in a friendly and helpful way. Join the many other happy partners that have become multi-millionaires owning a CityVet clinic. Enjoy true and meaningful wealth creation as an owner vet at CityVet while doing what you love with the support of kind people.

Vet Tech Job Duties: Protects citizens by preventing crime, enforcing laws, apprehending suspects, and monitoring traffic.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Operations Supervisor About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together.We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings: • Paid weekly, • Full time hours, • Health benefits: medical, dental, vision, • 401k, • Tuition assistance, • Associate discounts and perks, • Paid time off for fulltime associates, • Career pathing PetSmart’s Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. PRINCIPAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards., • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions., • Delegate and validate completion of daily tasks., • Leads and directs associates when acting as the leader on duty., • Address and administer associate complaints and grievances., • Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups., • Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns., • Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies., • Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics., • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise., • Completes monthly live cycle counts, addresses discrepancies., • Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets., • Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store., • Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • 2+ years of retail supervisory experience in a customer-focused environment., • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed., • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • No direct reports, however, are expected to guide and support the development of other associates., • Provides feedback on associate performance to direct supervisor., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ___ In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As Director of Account Management, you will play a hands-on leadership role overseeing a team of Account Managers focused on driving customer outcomes and business growth across our post-sale lifecycle. You will manage a team already in place, guiding them to improve product adoption, retention, customer sentiment, and expansion across an Enterprise customer base. This role combines strategic oversight with day-to-day management and coaching, and reports directly to the Vice President of Account Management. You'll be expected to lead by example—jumping into complex customer situations when needed, reinforcing best practices, and identifying team and process improvements that enhance both customer experience and business performance. This is an excellent opportunity for a player-coach who is ready to step into a broader leadership role while continuing to work closely with both customers and team members. Responsibilities • Directly manage and develop a team of Account Managers; provide ongoing coaching, guidance, and performance feedback., • Actively support Account Managers in complex renewal and expansion conversations and customer escalations., • Drive team performance against key KPIs including ARR retention and growth, product adoption, customer sentiment, and value realization., • Work cross-functionally with Sales, Product, Marketing, and Support to streamline the customer journey and remove friction in internal processes., • Identify team- and process-level improvements; implement repeatable playbooks and engagement strategies that lead to measurable results., • Share feedback and insights across departments to improve product development, messaging, and overall customer experience., • Represent the team in internal planning and strategy discussions and help prioritize operational initiatives.Required Qualifications, • 5+ years of experience managing Account Managers, Customer Success Managers, or similar post-sale customer-facing roles in a B2B SaaS environment., • Proven ability to lead, coach, and develop high-performing teams while driving accountability and alignment to business goals., • Experience operating as a player-coach—comfortable both managing and directly engaging with customer accounts when needed., • Familiarity with the dynamics and expectations of Mid-Market customers and a working knowledge of effective account management tactics for this segment., • Demonstrated success in improving team KPIs, increasing customer retention, and identifying growth opportunities within customer portfolios., • Strong communication and interpersonal skills with the ability to collaborate effectively across GTM functions., • We ensure that Quorum customers have an amazing experience while achieving optimal value with our products, earning the right to expand our relationships and business with them., • We teach our customers on best practices in the government affairs and coach them toward ever more mature government affairs operations., • We are dedicated to every customer's success and address their challenges quickly and creatively., • We act as staunch advocates for our clients, identifying their diverse use cases and consulting with them on how to use Quorum products to fulfill those use cases., • We regularly support one another to ensure the success of our team and our customers., • We are an AI-forward team—AI is built into how we work, think, and grow., • We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Compensation • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Must have active Top Secret clearance or Q clearance. Keywords: security, information security, transitioning military, transitioning veteran, transitioning vet, transitioned veteran, transitioned vet, transitioned military, cisco, routing, routers, switches, switching, firewall, firewalls, NetOps,

Medrina is a large, physician-owned practice that has been a national group for over 15 years. We are currently looking to add physicians to the team in our Washington, DC market! What Medrina Offers: • 1099 independent contractor, • Full-time and part-time opportunities, • Private practice model with 'round and go' flexibility where you create your own schedule, • Skilled Nursing Facility Setting, • We cover tail end of malpractice, • Proven Income $350K+, • Potential for Medical Directorship (additional stipend) Physical Requirements: • Prolonged periods of standing, walking, and sitting while working with patients as well as working on a computer., • Must be able to lift up to 50 pounds., • May be exposed to bloodborne pathogens, physical hazards (e.g., needle pricks, etc.) and chemical hazards., • Must wear the required PPE per company and/or facility requirement., • Must comply with facility vaccination requirements. If you're looking for a truly unique opportunity to build a better medical career and make a meaningful change for patients, healthcare organizations, and yourself, then we may be the right fit for you. Please reach out if you are interested in learning more! Thank you, Kayla Cruz EOE/M/F/Vet/Disability We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description Value Vet is seeking an experienced Receptionist to join our Virginia team! Join us at our McLean location! Our privately owned practices provide affordable preventative medicine and general surgical care in our modern facilities. Job Requirements and Additional Duties: • High School Degree, College Degree Preferred, • 1 year of experience in Veterinary setting, • Experience in the medical field is a plus for this position. Bilingual English/Spanish is a PLUS! Job Posted by ApplicantPro

Job Description READY TO JOIN OUR TEAM? Do you currently have a Public Trust clearance (or have the ability to obtain one)? Do you have experience in providing on-site or remote leadership, supervision, and management of numerous personnel while serving as a single point of contact for the COR? Do you want to work in a leadership position that provides highly specialized financial support that will enable a federal agency to accomplish its mission objectives? If so, then we invite you to read on. ABOUT THIS ROLE St. Michael's is hiring a Project Manager (PM) to support a federal program. As the PM, you will provide strategic leadership, operational oversight, and quality assurance over the entire project. This role includes managing all aspects of performance—both technical and administrative—while ensuring efficient use of resources. Our core value of Dependability will be paramount to this role as you will be the primary point of contact helping support across multiple offices across our client's organization. LOCATION Washington, D.C. (onsite with the potential of being hybrid) WHO YOU ARE • Bachelor's degree or higher in accounting or business management related field from an accredited institution., • Active PMP certification., • At least 9 years of progressive experience in managing large, complex government programs supporting business consulting, process improvement, strategy, financial management or a related field. Demonstrated knowledge of government program management, government contracting and related practices and procedures, human resources, and experience managing multiple contacts and staff., • At least 4 years of experience managing efforts such as auditing federal agencies financial statements or performing audit readiness work for the Federal Government., • Minimum of two (2) years of experience in designing and implementing workflows for the federal Government., • Familiar with Federal Financial Statements and the Annual Federal Financial Statement Audit., • Possess excellent communication skills, being able to communicate effectively and often with senior government officials and their staff, • Preferred experience supporting Financial Operations or Audit Response and readiness within large federal programs., • Provide on-site leadership, supervision, and management of contractor personnel., • Serve as a single point of contact for the COR; keep government POCs regularly informed of the status of personnel actions/project., • Ensure compliance with all project requirements and quality standards. This position is in support of an upcoming opportunity, contingent upon award, and we are actively gathering qualified candidates in preparation for a successful proposal submission. WHAT MAKES US DIFFERENT? At St. Michael's, we believe in rewarding hard work and supporting the people who keep our country safe. As an employee-owned company, you can share in our success through the Employee Stock Ownership Plan (ESOP). We also offer a comprehensive benefits package that includes medical, dental, and vision insurance; a 401(k)-retirement plan; paid time off; and professional development support. Join a company with a conscience – one that invests in your well-being and professional growth. See all our benefits here: St. Michael's Benefits. This position will remain open until filled. St. Michael's is an Equal Opportunity Employer M/F/Disability/Vet. Reasonable Accommodation - If you need a reasonable accommodation when you apply for a position on our website, please contact us at 703-463-9463 or When calling, please ask to speak with Human Resources. When sending an email, please include "Reasonable Accommodation" in the subject line of the email.

Job DescriptionSalary: $110,000 - $120,000 Project Manager Structural Steel (Remote or Onsite | Mid-Atlantic or Southeast) Remote-friendly; Preferred locations: Delmar, DE | Federalsburg, MD | Memphis, TN Are you an experienced Project Manager with a structural steel background looking to join a tight-knit, high-performing team? Were seeking a detail-oriented, technically proficient, and team-minded Project Manager to lead multiple structural steel projects across the Mid-Atlantic and Southeastern regions. This is a great opportunity to be a vital part of a company with a strong reputation, a supportive team, and long-term project stability. About the Role In this role, youll oversee multiple structural steel fabrication projects averaging $1.5M$3M each, totaling around $8M$12M in active workload. Project durations typically span up to 2 years. You'll be reviewing drawings, coordinating with internal teams and external partners, visiting project sites, and ensuring work progresses smoothly, on time, and within budget. What You'll Be Doing • Review and vet shop and contract drawings for constructability and alignment, • Coordinate with in-house detailers to ensure timely and accurate drawing submissions, • Conduct drawing reviews (50% of your time) to confirm all elements align with contract requirements, • Vet and support change order requests (15%) ensuring gaps are identified and resolved, • Collaborate with production teams and erection crews to monitor progress, • Conduct periodic site visits to evaluate project flow and troubleshoot in-field issues, • Manage 45 projects concurrently while maintaining a focus on quality, timeline, and budget, • Contribute to the continuous improvement of project delivery processes Preferred Experience & Qualifications 3+ years of structural steel project management experience Ability to read and interpret architectural and structural drawings Strong knowledge of coordination between fabrication, erection, and field operations Experience with Procore, Microsoft Office, and Airtable Bachelors degree in Construction Management, Civil/Structural Engineering, or Architecture (preferred but not required) Work Environment • Flexible hybrid/remote work model available, though preference is given to candidates local to theDelmar,DE,Federalsburg, MD, orMemphis, TNareas, • Approximately 50 hours per week, • Site visits are encouraged; ability to drive to company locations is preferred if local, • Team-oriented, collaborative culture with strong support and cross-functional coordination, • Opportunity for growth, regular raises, and performance-based holiday bonuses Please Note:This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions. remote work

Job DescriptionCompany Overview Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector. Job Overview As Program Manager, you will oversee all aspects of IT service desk operations including contact center services, in-person technical support, audio/visual services, and specialized support systems. You will serve as the contractor's authorized interface with government stakeholders while maintaining overall accountability for contract performance across all service lines and ensuring delivery meets or exceeds all Service Level Agreements. This role is contingent upon contract award, and will be full-time, on-site position, based at the Library of Congress located on Capitol Hill in Washington, DC with core hours Monday-Friday: 7:00 AM to 5:30 PM What You'll Do Lead Strategic Operations • Serve as the contractor's authorized interface with the Government Contracting Officer (CO), Contracting Officer's Representative (COR), government management personnel, and customer agency representatives, • Maintain overall accountability for contract performance across all service lines and ensure delivery meets or exceeds all Service Level Agreements (SLAs), • Develop and execute strategic initiatives to enhance service delivery, operational efficiency, and customer satisfaction, • Lead contract transition activities, both transition-in and transition-out, ensuring seamless continuity of servicesManage Complex Service Operations, • Direct and oversee 24x7x365 IT contact center operations supporting Library staff, contractors, and public users, • Manage Technology Assistance Center (TAC) operations providing in-person support during business hours (7AM-5:30PM), • Oversee specialized support services including audio/visual support for Library events and conferences, reading room and research center technical support, overseas office remote support services, Copyright Office public-facing system support, and Congressional Research Service embedded support teams, • Ensure seamless integration of Tier I, II, and III support services across all delivery channelsDrive Team Excellence, • Lead and manage a diverse workforce of IT professionals across multiple functional areas and service delivery models, • Make all staffing decisions for contract execution, ensuring appropriate skill mix and coverage levels, • Oversee recruitment, onboarding, training, and performance management of contractor personnel, • Manage subcontractor relationships and performance (if applicable), • Ensure all contractor personnel complete required security clearances and maintain compliance with Library security requirementsEnsure Quality & Continuous Improvement, • Develop and implement comprehensive Quality Control Plans aligned with government Quality Assurance Surveillance Plans, • Establish and monitor key performance indicators and service level metrics, • Drive continuous improvement initiatives using ITIL best practices and industry standards, • Conduct regular service reviews and implement corrective actions as needed, • Oversee incident management, problem management, and change management processesManage Stakeholder Relations, • Communicate policies, purposes, and organizational goals to all subordinate personnel, • Present regular performance reports and metrics to government stakeholders, • Participate in strategic planning sessions and service improvement initiatives, • Build and maintain positive relationships with Library service units and customer representatives, • Lead major incident response coordination and crisis management effortsOversee Compliance & Asset Management, • Track and account for all government-provided equipment and assets, • Ensure compliance with federal information security standards including FISMA and NIST guidelines, • Maintain adherence to Library of Congress regulations and federal contracting requirements, • Oversee hardware and software procurement support services Required Qualifications Education & Experience • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or related discipline and 8 years of progressive experience in IT support/service management or related field OR 10 years of progressive experience in IT support/service management or related field, • At least 5 years must include IT service management in leadership roles, • Demonstrated experience managing large-scale IT support operations in complex environments, • Proven track record leading multi-functional teams across various technical disciplines, • Experience providing supervisory oversight and coordinating complex technical tasksRequired Certifications, • Information Technology Infrastructure Library (ITIL) v4 Foundations certification, • Plus one of the following master-level certifications:, • Project Management Professional (PMP), • Six Sigma certification (Green Belt or higher), • Other comparable master-level management certificationTechnical Skills, • Comprehensive understanding of IT service management frameworks and best practices, • Knowledge of common information technology applications, network services, and communications systems, • Familiarity with associated protocols and industry standards, • Understanding of federal information security and device configuration standards, • Proficiency with ITSM tools and platforms (ServiceNow experience preferred), • Ability to use automated tools such as Microsoft Office to communicate and present ideas, information, and reportsLeadership Capabilities, • Excellent verbal and written communication skills, • Proven leadership experience managing personnel across multiple functional task areas, • Demonstrated ability to formulate, enforce, and enhance work standards, • Experience assigning schedules, reviewing work discrepancies, and supervising contractor personnel, • Experience managing government contracts preferred; federal agency experience highly desirable, • Experience with Project Lifecycle Management (PMLC) methodologies, • Knowledge of Capability Maturity Model Integration (CMMI), • Previous experience supporting federal legislative branch agencies, • Experience managing 24x7 service desk operations with 100+ staff members, • Advanced ITIL certifications (ITIL Expert or Master level), • Experience with performance-based service acquisitions (PBSA), • Scaled Agile Framework (SAFe) certification or experience, • ServiceNow platform administration experience Success in this role means: • Maintaining accountability for contract performance across all service lines, • Meeting or exceeding all Service Level Agreements (SLAs), • Successfully leading strategic initiatives that enhance service delivery and operational efficiency, • Building and maintaining positive stakeholder relationships across government and contractor teamsSpecial Requirements, • Must submit to and successfully complete federal background investigation for privileged access, • Must obtain Library-issued identification badge and maintain continuous compliance with security requirements, • Must complete Library of Congress mandatory information security training annually, • Must be available for on-site presence during major incidents or service disruptions, • Position requires U.S. citizenship or permanent resident status, • $145,000 to $155,000 Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability. 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Job DescriptionThe Program Manager serves as the senior contractor representative and is responsible for the overall management, direction, and execution of the IT Operations contract. This key leadership role ensures the successful delivery of services across Tier 1, Tier 2, and Tier 3 IT operations, aligning with contract objectives, performance metrics, and customer satisfaction. The Program Manager provides strategic oversight, resource allocation, and risk management while maintaining strong communication with government stakeholders. This role integrates program governance, quality assurance, staffing, and financial control to ensure the government receives best-value outcomes.Key Responsibilities · Serve as the primary point of contact with the Government for all contract-related matters. · Provide strategic and operational leadership for all contract staff across NCUA headquarters, regional offices, and remote operations. · Manage overall program performance, ensuring services meet or exceed Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Quality Assurance Surveillance Plan (QASP) requirements. · Oversee program staffing, hiring, and retention strategies, ensuring adequate coverage and qualified personnel across all labor categories. · Lead program governance, including monthly Program Management Reviews (PMRs), risk management reviews, and status reporting to COR/CO. · Implement and monitor a Quality Control Plan (QCP) to ensure compliance with contract deliverables, standards, and government regulations. · Develop and maintain program-level documentation, including Program Management Plan (PMP), staffing plans, transition-in/out plans, and continuous service improvement initiatives. · Manage program budget, resource allocation, and subcontractor performance to ensure cost-effective service delivery. · Ensure contract compliance with federal IT security standards (FISMA, NIST, DISA STIGs) and agency policies. · Act as escalation authority for contract issues, disputes, or performance concerns. · Provide mentorship, leadership, and professional development opportunities to contract staff.Minimum Qualifications • Education: Bachelor’s degree in computer science, information science, information systems management, mathematics, statistics, operations research, engineering, or related field., • Experience:, • A minimum of ten (10) years of experience managing federal IT programs, • Certifications:, • A Project Management Professional (PMP) certification, • Demonstrated experience leading geographically distributed teams and managing multi-tier IT service delivery environments., • Strong knowledge of ITIL-based service management and performance metrics reporting., • Exceptional leadership, communication, and stakeholder engagement skills.Preferred Qualifications, • ITIL v4 Certification., • Prior experience managing federal IT infrastructure and operations programs., • Experience with contract financial management and cost control, • Active clearance: Public Trust (minimum), Secret or higher preferred.Other Requirements, • Must pass background investigation., • Must be a U.S. Citizen. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance M16BeGSrZ4

Job Description Bala Consulting Engineers is a 200-person engineering firm headquartered just outside of Philadelphia, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD, and Washington, DC. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners. At Bala you will enjoy an exceptional employee experience that results in a successful career based on collaboration, leadership and personal development. We are seeking a Project Manager in our DC office located in Arlington, VA office to manage select projects while developing and growing a group that is capable of executing large scale projects on a regional and national basis. This person will also provide technical expertise, serve as a resource to the staff, and support the sales efforts by establishing and maintaining client relationships. The position is viewed as a dynamic and entrepreneurial position that helps drive change, internally and externally, through the firm. The Project Manager is responsible for not only their projects but helping those around them. The candidate should view this as a high growth position with the opportunity for advancement. At Bala, we believe in collaboration, and that we as a whole are better than the sum of our parts, so we actively share work and knowledge across all five of our offices. Primary responsibilities will include: Manage Projects • The emphasis may be in relation to Real Estate, Highrise, Tenant Improvement, Mission Critical, Life Sciences and/or Building Infrastructure, dependent upon the candidate’s skill set., • Project management functions including scope responsibilities, client management, scheduling, and financials., • Vet company processes and provide input., • Be a technical resource for the staff., • Utilize quality control reviews to reinforce technical lessons and company processes., • Complete internal peer reviews and provide input in multi-discipline page turns, across all offices, to assist in the development of a comprehensive design., • Perform page turns prior to all major project deliverables., • Provide input utilizing sound engineering principles., • Review workforce projections and determine how they relate to staffing., • Identify times and strategies to manipulate design schedules to work with staffing., • Drive ownership, accountability and culture through the company., • Interact with partners and executives on a regular basis to further the growth and quality agenda of the firm., • Marketing / Business Development Support, • Identify potential business opportunities., • Work with the leadership team to develop fees on complex projects., • Develop and maintain client relationships., • At least eight years’ experience in engineering consulting or adjacent field (construction, owner’s representative, etc.), • Bachelor’s degree in engineering or other relevant field, • PE license preferred, • Strong technical writing skills, • Knowledge of building codes, • Strong interpersonal and teambuilding skills, • Knowledge of Sustainable certification programs As a multi-discipline engineering firm, Bala is a leader in innovative designs for building systems in High Rise, Mission Critical, Multi-Unit Housing, Commercial Office, Higher Education, Transportation, Adaptive Reuse and Life Science facilities. Bala’s compensation package includes a rich benefits package along with market competitive salary structure. Our culture creates an environment where relationships thrive and careers flourish. Follow us @balaconsultingengineers on Instagram and LinkedIn Agencies must obtain advance written approval from Bala Consulting Engineer’s HR/Recruiting Department to submit resumes. This approval must be in the form of a valid fully executed contract for service as well as a request to submit candidates to a specific job opening. Bala Consulting Engineers will not pay a fee to any Agency that does not have such agreement in place, or for positions for which candidates have not been specifically requested. #LI-Onsite

Job Description Reports to: Director of International Communications Location: Arlington, VA with at least 4 days in office. Supervisees: None Travel: Yes, up to 10% Position Summary: Are you looking to make a difference in the world by helping to save and improve lives? Are you energized by working at the intersection of US national security, private philanthropy, and global impact? Spirit of America’s (SOA) International Communications team seeks an exceptional, motivated Associate Program Manager to help build, manage, and drive the success of this new program. The role will work directly with the Director of International Communications and Senior Program Manager to coordinate our team’s project planning, help scope and vet international communications partners, track projects from inception through completion, manage critical tasks related to program execution and vendor payments, and support with the design and production of collateral material highlighting our impact. This position requires an ability to manage communications projects, budgets, information, produce reports, and collateral, and communicate with a diverse range of stakeholders. Experience working with, or for, private-sector communications agencies and US government partners preferred. We seek a highly motivated self-starter with a combination of strong editing skills, superb project management skills, creative thinking, and cross-cultural savvy. Responsibilities: • Lead key project management tasks and tracking to ensure international communications team projects effectively meet benchmarks for success, • Help research, identify, and vet international communications partners, • Manage project budgets, international communications partner contracting, and accounting of program resources, consistent with SOA’s internal controls, • Directly support, advise, and work alongside colleagues to ensure success of international communications projects, • Draft, synthesize, and design reports and slide deck presentations highlighting impact of international communications projects, • Bachelor’s degree in communications, marketing, management, or related field is preferred, but non-degreed candidates with exceptional experience will be considered, • At least 3 years of relevant experience in managing communications-related programs, • Excellent organizational skills, ability to work on multiple projects simultaneously, and attention to detail, • Experience with project management software and platforms, • Experience in managing budgets and contracts, • Experience in working with US government partners and private-sector agencies on communications programs is preferred, • Superb cross-cultural skills, networking ability, and ability to engage professionally with a range of Spirit of America’s partners, • Experience in producing visually compelling reports and collateral on PowerPoint, • Genuine interest in US national security, international relations, geopolitical challenges and US history, • 10% international travel may be required Compensation: Salary ranges from $70,000 to $82,000 based on experience. Benefits include medical, dental, and vision insurance, and 403(b) contribution match to 4%. Spirit of America: Spirit of America is a nonprofit founded in 2003 to engage citizens in preserving the promise of a free and better life. For over two decades, Spirit of America has united the American people with our troops and diplomats in common cause: to defend freedom, strengthen the frontlines of democracy, and secure a free and better life for those who seek it. We work with US troops and diplomats to identify places where America’s help is needed most. Then we deliver assistance with flexibility and speed through our troops and a network of local partners around the world. We are recognized by Congress and have an agreement with the Department of Defense that allows US troops to collaborate with us to build goodwill and deliver assistance at scale. We fill the gaps between what government can do and what is needed. Our work saves and improves lives, prevents conflict, and strengthens America’s security. In the world’s toughest places, people experience the best of who Americans are and what we stand for. Spirit of America is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all people involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Description Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. You will receive a comprehensive benefits package that includes: • Health insurance, • Dental insurance, • Vision insurance, • Pet insurance, • Annual membership to Costco or Sam's, • 401K, • ...and much, much more!, • Role Designation: IT Service Desk Specialist Level II, • IT Security Designation: ADP/IT-II, • Investigation Required: Tier 3 (T3), • IA Technical/Management Designation: IAT II and CE, • Commercial (Baseline) Certificates: IAT II: Please see Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Associate level certificate for supported technology as approved by the COR., • Experience in this Discipline: Four (4) years of experience demonstrating the required, • Minimum Education: Bachelor's degree and/or, • Functional Responsibility: Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. Acts as the escalation path to resolve moderate to highly complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced staff during off peak hours. Level III performs more varied and difficult tasks compared to Level II. OTHER SILLS, TASKS AND RESPONSIBLITIES THE CONTRACT EMPLOYEE SHALL PERFORM BUT NOT LIMITED TO: • Triage, prioritize, and own escalated incidents and service requests through resolution following defined SLAs., • Perform advanced troubleshooting, including root-cause analysis, log review, and remediation for endpoint, application, and account-related issues., • Coordinate cross-team escalations (e.g., systems, network, security) and track handoffs to closure., • Execute standard changes and maintenance tasks (e.g., software deployments, image builds, patching) per change management procedures., • Maintain accurate, complete ticket documentation, including steps taken, findings, and outcomes., • Create and continuously improve knowledge base articles, runbooks, and user-facing guides to reduce repeat issues., • Monitor service desk queues and metrics; identify trends and propose preventative fixes or process improvements., • Support onboarding/offboarding tasks (accounts, permissions, device setup) while ensuring policy compliance., • Safeguard access and data integrity by following security best practices for authentication, authorization, and device handling., • Provide overflow coverage during peak periods and assist in training/mentoring Tier 1 technicians. Nalu Federal is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled. Job Posted by ApplicantPro

Job DescriptionIT Support Specialist Location: On-site – 5days—Vienna, VA Job Type: Full Time Department: IT / Corporate Salary -- Various factors are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, education, certifications, and competencies that align with the specified role . The pay range for this position is: $75,000-$90,000. Who we are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Who we are looking for We are seeking a detail-oriented and technically skilled IT Support Specialist to join our growing team. This role calls for a dedicated professional with experience in end-user support in an Office 365 environment, IT systems management, and the advancement of organizational cybersecurity posture. The ideal candidate will demonstrate a proactive approach to technology, an ability to communicate effectively across departments, and a passion for maintaining operational excellence in a rapidly evolving digital landscape. Key Responsibilities • End-User Support: Serve as the first point of contact for technical assistance, troubleshooting hardware and software issues, and ensuring timely resolution for staff across all departments., • IT Systems Management: Support the management of end user IT equipment and related inventory. Conduct the installation, configuration, and maintenance of computers, servers, networks, and related infrastructure to ensure optimal performance and security., • Security Monitoring: Regularly monitor systems for vulnerabilities, and respond promptly to security incidents, escalating as necessary and documenting all actions taken., • Documentation and Reporting: Maintain detailed and accurate records of technical procedures, incidents, configurations, and compliance activities. Prepare reports for management and auditors as required., • User Training: Educate employees about cybersecurity best practices., • Education: Associates or Bachelor's degree in Information Technology or equivalent experience., • Prior work in government-regulated environment, • Experience: Minimum of 5+ years' professional experience in IT support or systems administration, • Technical Skills: Strong proficiency in managing Windows and Linux operating systems, networking protocols, cloud services, and endpoint security solutions., • Cybersecurity Knowledge: Understanding of cybersecurity principles, frameworks, and best practices, with ability to apply these concepts to real-world business environments., • Certifications: Industry-recognized certifications such as CompTIA Security+, or similar credentials are highly desirable., • Communication Skills: Excellent written and verbal communication skills. Ability to translate complex technical information into user-friendly guides and presentations., • Analytical Thinking: Proven ability to assess risks, troubleshoot issues, and develop effective solutions under pressure., • Attention to Detail: Meticulous approach to documentation, record-keeping, and the interpretation of regulatory requirements system performance., • Teamwork: Collaborative spirit and willingness to work closely with colleagues in IT, compliance, management, and external partners. Preferred Attributes • Process Improvement: Ability to identify inefficiencies, recommend process changes, and lead initiatives to streamline operations., • Adaptability: Comfortable working in a dynamic environment, adjusting priorities quickly in response to emerging needs or threats., • Problem-Solving: Ability to think critically and resolve complex technical and compliance challenges rapidly., • Customer Service Orientation: Focused on delivering exceptional support and user experiences., • Initiative: Self-motivated, inquisitive, and driven to seek out new solutions and learning opportunities., • Organizational Skills: Effective at juggling multiple tasks, deadlines, and priorities without sacrificing quality., • On Site Work in Vienna, VA., • Possibility of some travel., • Must be able to lift up to 30 lbs. for hardware setups., • Responding to help desk tickets and resolving technical issues for end-users., • Conducting routine system checks, updates, and performance monitoring., • Assisting in the onboarding and offboarding of users, ensuring appropriate access levels and security controls are in place., • Testing and deploying security patches and updates across all devices and servers., • Participating in incident response and recovery efforts., • Supporting NIST 800-171 compliance assessments and preparing documentation for audits., • Collaborating with the cybersecurity team to review and strengthen controls., • Leading or assisting in IT-related projects, such as software rollouts or infrastructure upgrades. Why you will love working with us/ Perks • A comprehensive benefits package including healthcare (medical, dental, vision and disability), • a 401k program where you are 100% vested from day one with an employer match after 90 days., • an Educational Assistance program., • a Student Loan Repayment Program, • Gym Reimbursement Program., • Paid Time off, • Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled

Job DescriptionThe Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/software issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident Resolution & Escalation • Provide desk-side troubleshooting and resolution of escalated tickets, including workstation hardware, operating systems, VPN, remote connectivity, printers, and peripheral devices., • Resolve complex application support issues (e.g., Microsoft 365, ServiceNow, enterprise business apps)., • Escalate unresolved issues to Tier 3, documenting all steps and maintaining clear communication with end users.· On-Site Presence, • Maintain a dedicated full-time presence at headquarters in Alexandria., • Ensure minimum on-site coverage of one FTE three (3) days per week at both Austin, TX and Tempe, AZ regional offices., • Deliver VIP/“white glove” support for executives and senior leadership, including on-site event or travel support when needed.· Hardware/Software Support, • Install, configure, and maintain laptops, desktops, mobile devices, and related hardware., • Provide support for software rollouts, updates, and patching in collaboration with engineering teams., • Ensure compliance with agency security policies and configuration standards.· Knowledge Management & Documentation, • Update and maintain troubleshooting knowledge articles in ServiceNow., • Document recurring issues and contribute to problem management activities., • Provide feedback to Tier 1 agents to reduce escalations and improve first-call resolution rates.· Service Level & Customer Support, • Meet SLA targets for response and resolution, ensuring excellent customer satisfaction., • Support continuity of coverage during leave, surge events, or special projects., • Associate’s degree or higher in IT-related field preferred., • 3–5 years of IT support experience, with at least 2 years in a desk-side / Tier 2 support role.· Technical Skills:, • Strong troubleshooting skills with Windows 10/11, Microsoft 365, VPN, Active Directory, and mobile device management., • Familiarity with ServiceNow (or similar ITSM ticketing platforms)., • Knowledge of imaging, patching, and endpoint security tools.· Certifications (Preferred):, • CompTIA A+, Network+, or Security+., • ITIL v3/v4 Foundations., • HDI Desktop Support Technician (preferred).· Soft Skills:, • Strong communication and customer service orientation., • Ability to work independently on-site, while coordinating with Tier 1 and Tier 3 teams., • Professional demeanor when supporting executives and VIPs.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance UP3PXgVTun

Job Description Bala Consulting Engineers is a 200-person engineering firm headquartered just outside of Philadelphia in Wayne, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD, and Washington, DC. As a multi-discipline engineering firm, Bala is a leader in innovative designs for building systems in High Rise, Mission Critical, Multi-Unit Housing, Commercial Office, Higher Education, Transportation, Adaptive Reuse and Life Science facilities. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners. At Bala you will enjoy an exceptional employee experience that results in a successful career based on collaboration, leadership and personal development. At Bala, we value collaboration, believing together we are better than the sum of our individual efforts and actively share work and knowledge across all five of our offices. We are seeking an experienced, Mission Critical Project Manager to sit in any of our office locations and lead select Mission Critical projects while developing and expanding in a group that can execute large scale Mission Critical projects on a regional and national basis. Successful candidates will have a passion for mentoring and developing others while leading project designs with our clients. This Project Manager will also provide technical expertise, serve as a resource to the staff, and support the sales efforts by establishing, maintaining and cultivating client relationships. We will be selecting a candidate who thrives on challenges and constantly pushes the norm. This role requires the ability to develop clients and attract new business, manage internal teams, and execute multiple projects (of long and short duration) concurrently. Suitable candidates need to possess knowledge and experience with industry standards and latest technologies in MEP systems design of mission critical facility infrastructure. The ability to lead projects and teams, communicate and work with clients, owner’s representatives, facility engineers and Bala’s multi-discipline staff and project teams are essential. Reporting to the Director of Operations, the Mission Critical Project Manager is a leader in a dynamic and entrepreneurial position that that directs and assesses the daily operations of an engineering team through facilitated collaboration among engineers, clients and other roles. The Project Manager will review proposals, supervise the budgeting and cost analysis for projects and identify improvements and efficiencies, internally and externally, across the firm to produce higher quality products or services. The candidate should view this as a high opportunity position with the opportunity for advancement. This is a full-time role which qualifies for four days in the office and one day remote. ROLES AND RESPONSIBILITIES: Manage Projects • Serve as a project manager on select projects in the Mission Critical Sector. Project types include newbuilds, renovations, fit-outs and infrastructure upgrades., • Client facing role, RFP site visits and proposal writing is expected. PM duties include planning, execution and day-to-day management of internal teams and clients., • Provide all management functions including scope responsibilities, client management, scheduling, and financials., • Vet company processes and provide input., • Assist project managers across all locations of the enterprise., • Develop a core group of assistant project managers eventually capable of performing independently on similar project types., • Be a technical resource for the staff., • Manage/schedule quality control reviews to reinforce technical lessons and company processes., • Complete internal peer reviews and provide input in multi-discipline page turns, across all offices, to assist in the development of a comprehensive design., • Manage/schedule page turns prior to all major project deliverables., • Review workforce projections and determine how they relate to staffing., • Identify times and strategies to manipulate design schedules to work with staffing., • Drive ownership, accountability and culture through the company., • Interact with partners and executives on a regular basis to further the growth and quality agenda of the firm., • Marketing / Business Development Support, • Identify potential business opportunities., • Work with the leadership team to develop fees on complex projects., • Develop and maintain client relationships., • Grow the volume and footprint of the office market sectors. QUALIFICATIONS • At least ten years of experience in engineering consulting or adjacent field (construction, owner’s representative, etc.), • Bachelor’s degree in engineering or another relevant field from a 4-year accredited university, • PE license preferred, • Strong technical writing skills, • Knowledge of building codes, • Strong interpersonal and team building skills, • Knowledge of industry best practices and the latest technologies for MEP systems design of Mission Critical Facilities BALA COMPREHENSIVE COMPENSATION AND BENEFITS PACKAGE: • Medical, Dental, and Vision insurance package, • 401(k) with employer match, • Employer Paid Life Insurance, • Up to (5) weeks of PTO based on years of experience and (8) paid holidays, • 8 hours of Volunteer Time Off, • Tuition and Licensure Reimbursement, • Federal Student Loan Assistance including match up to $5,250 per year, • Section 529 Plan (College Saving Plan), • Employee Referral Program, • Full-time onsite roles qualify for one day remote work Follow us @balaconsultingengineers on Instagram and LinkedIn Agencies must obtain advance written approval from Bala Consulting Engineer’s HR/Recruiting Department to submit resumes. This approval must be in the form of a valid fully executed contract for service as well as a request to submit candidates to a specific job opening. Bala Consulting Engineers will not pay a fee to any Agency that does not have such an agreement in place, or for positions for which candidates have not been specifically requested. #LI-Onsite

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and the leading provider of workflow tools and information services for government affairs professionals across the corporate, non-profit, association, and government markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including international, federal, state and local. Quorum provides mission-critical solutions for public affairs professionals working with Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Business Development Representative, you will be at the forefront of our sales efforts, playing a key role in driving growth for our SaaS solutions. Your primary responsibility is to generate, qualify, and nurture leads, creating opportunities for the sales team to close new business. This role is ideal for an ambitious, results-driven individual passionate about technology, sales, and client engagement. What You'll Do • First Week: You'll learn the ins and outs of Quorum products and begin to familiarize yourself with common use cases. You'll receive training on sales skills that will set you up for success., • First Month: You'll learn how to research, identify, and contact prospects. You will learn how to leverage communication and research tools such as SalesLoft, ZoomInfo, LinkedIn Sales Navigator, and Salesforce to design and execute lead generation campaigns via cold calling, email, and social media. You will schedule sales meetings with high-level decision makers in the public affairs industry., • First Six Months: You will think creatively to develop strategies around outreach and generating interest from prospects who need Quorum. You'll receive training and professional development to help you build the foundation for your career in business-to-business software sales., • You have experience working with enterprise level accounts., • You have a keen ability to build meaningful, collaborative relationships with prospects and your Quorum teammates., • You are enthusiastic about contacting a high volume of prospects by phone and email every day to initiate and schedule conversations for Quorum Account Executives., • You're a highly-motivated self-starter who is results-driven and wants to make valuable contributions to a growing team by hitting your monthly targets., • You are interested in and excited by the prospect of learning about B2B sales., • You want to make a big impact on the growth of the company., • You are an active listener with boundless curiosity and eagerness to learn., • You have excellent written and verbal communication skills., • You are a problem solver, have a keen ability to prioritize tasks, and manage time effectively., • You want to work in a fast-paced environment where you can form real friendships with other professionals and where you have a strong sense of belonging at a growing startup., • We're a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth, • We work hard to deliberately develop our team members' careers. We are voracious learners and will be your mentors, confidantes, and supporters, • We are an AI-forward team—AI is built into how we work, think, and grow., • We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Compensation Structure • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a "No Negotiation" policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Business Development Representative role cannot negotiate Quorum's base salary offer. Here's our promise to you: • We will not ask you what you are currently earning., • We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Job Description Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. You will receive a comprehensive benefits package that includes: • Health insurance, • Dental insurance, • Vision insurance, • Pet insurance, • Annual membership to Costco or Sam's, • 401K, • ...and much, much more! Duties and Responsibilities: • Plans, develops, and coordinates administrative and management functions and operations. Prepares letters, memorandums, and reports. Utilizes electronic mail and electronic calendar systems, as well as various software packages to prepare reports and briefings, all forms of correspondence, messages, statistical reports, etc., in draft and final versions for public delivery and/or publication. Responsible for managing the operational schedule and directs the administrative operations of the Executive Service office. Inputs and retrieves information, and knowledge sources for compilation, interpretation and presentation to support key issues under review by the department staff. Routes requests or work orders to appropriate functions for actions. Establishes and maintains database records of forecasted project milestones, and other data elements relative to meeting objectives and use of resources., • Conducts studies of activities, functions, and procedures that involve the administrative support of the organization. Makes recommendations to the supervisor regarding changes in office policy, procedures, format or correspondence. Coordinates and ensures procedures meet organizational requirements and are consistently understood and followed by all the staff. Establishes, reviews and updates complex administrative office procedures and guidelines. Reviews and analyzes administrative policies. Develops and establishes the office methods and processes. Resolve a variety of conflicts of administrative policies. Manages and provides technical guidance to subordinate echelons on administrative and office operation and responds to issues and inquiries. Provides administrative accountability and input time and attendance information. Maintain and monitor manpower controls cost, including Time and Attendance, and DMHRSI (Defense Medical Human Resources System-Internet)., • Provides assistance to management with regard to such matters as recruitment, reassignments, grievances, morale, turnover, absenteeism, disciplinary actions and standards of performance. Coordinates and acts as organizational liaison on Human Resources initiatives or requirements. Assist employees with pay issues (additional assistance due to the handicapped employees). Also assist if needed with QA Inspections (as a Quality Assurance Specialist/Performance Assessment Representative. Assist with and monitors updating PDs, employee evaluations, employee of the month program, and monthly contract assessments. Assist senior management with ordering supplies and the POC for all IT issues. Serves as training coordinator. Ensure employees are in compliance with all mandatory training., • Maintains office calendars and appointment/meeting schedule, arranging meetings, conferences and training events. Prepares agenda and meetings, conferences, and accurately documents minutes. Prepares travel orders; makes travel and housing arrangements; arranges schedule to visits and coordinates security arrangements. Reviews and corrects outgoing correspondence, prepared for signature of supervisor or higher level, for format, spelling, punctuation, typographical errors and completeness. Composes official correspondence independently or form brief or vague instructions. Resolves conflicts or departure from policies discovered in correspondence review prior to presenting to the supervisor. Receives and screen calls and visitors to the office, receiving and reviewing all incoming correspondence and preparing replies to general inquiries and routine actions. Screen out those requiring the supervisor's personal attention and refers the reminder of the staff members based on the subject matter. Maintains electronic and hardcopy files of various documents, to include, e-mail, briefings, policy memorandums, in accordance with, established records management procedures. Maintains office publications and directive and ensures they are current and updated periodically. Receives, distributes and dispatches all office mail to include special handling, such as certified, registered or express mail. Minimum Qualifications: • Demonstrated knowledge of the mission's functions and organization structure of the organization in order to provide advice and assistance to the supervisor in identifying and resolving a variety of administrative problems; to gather information from subordinate elements on administrative reporting problems; and to advise and recommend improvements in administrative practice to facilitate the work., • Demonstrated knowledge of management principles, practices, and techniques in order to provide the administrative staff services to the organization, and to analyze administrative practices and design and recommend improvements in administrative procedures and policies., • Demonstrated knowledge of the duties, priorities, commitments and goals of the Command to perform assignments such as reviewing publications and other materials, and to anticipate and prepare material management needs to respond to correspondence, visitors or phone calls., • Demonstrated knowledge of a variety of Command and higher echelon rules, regulations and procedures on administrative reporting and control requirements for such matters as records management, time and attendance, travel, purchase of nonexpendable supplies, securities, form control, etc., in order to prepare required reports and documents and advise supervisor on procedural requirements., • Demonstrated knowledge of supervisor's responsibilities, priorities, commitments and policies in order to make appointments, assign and follow up on suspense dated, refer callers and visitors and provide backup information for correspondence, reports, appointments and meetings., • Contractor demonstrates application of a practical knowledge of civilian personnel regulations and policy in administering the civilian personnel programs. 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Job Description This position is an immediate hire position, and it is preferred that the candidate is in the DC Metropolitan Area (VA, DC, MD). Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and other stakeholders are the focal point of all decisions and actions. Join A3T and watch your career soar! We are looking to hire a Results-driven Capture Management / BD professional with a proven track record of pursuing and winning in the IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services, market across primarily “not limited to” the Department of Defense (DoD): DoD, Army, Navy, DISA, Joint, and Intelligence Communities. The secondary market includes other Federal Civilian Agencies (e.g., State Department). Execute the full lifecycle of multiple concurrent opportunities (prime and sub), across numerous customer organizations, encompassing several functional disciplines, and leveraging various acquisition methods. Candidate will have demonstrated experience, a strong understanding of the acquisition vehicles used by the DoD and some Civilian agencies and 8a STARS3, GSA Oasis (8a and Small Business), Seaport NexGen, GSA MAS, and GSA Polaris. Execute the business development/capture lifecycle, develop and maintain customer relations, proposal development, technical solutions team, communications and reporting, and Capture deliverables/artifacts. Successfully grow corporate revenue, profit and margin, identifying, capturing, and closing new contracts/subcontracts, working with Operations. Work directly with the new/existing client(s) and helps develop sound business relationships. The Capture Manager must be able to work and lead in a fast-paced growth environment. Essential Duties & Responsibilities: • Build, mature and execute comprehensive account plans and pipeline that deliver desired customer awareness and awards., • Identify and qualify a robust pipeline of focused market opportunities that align with company core capabilities; create, prepare and brief Gate Reviews, • Assesses capabilities, strengths, and weaknesses and is responsible for the development of capture strategies and marketing philosophies to improve win position., • Engage customers and internal Capture Team in shaping potential opportunities using knowledge of company capabilities, client relationships and company’s prime contract acquisition vehicles, • Lead, work with internal BD/Capture team, and assist with developing Request for Information (RFI), Market Survey, and Sources Sought responses, and in-person meetings and demonstrations for Must Win targets., • Develop and present bid/no bid recommendations and pursuit strategies at Reviews, • Support the capture and proposal development phases of the opportunity lifecycle by providing customer insights, solutioning support, color review participation, and proposal writing, as required, • Prepare and present pipeline targets /Gate Reviews overview/status to Executive Leadership and Operations through regular pipeline meetings, • Advance pipeline targets through capture lifecycle; participate on opportunity capture teams representing customer and market dynamics to position to win, • Prepare and present Target Reviews; obtain Bid Decision Approval, • Qualify target opportunities to Pursuit Decision; gather Additional Intel/capture elements, • Develop and maintain strong customer relationships with current and new customers and acquisition officials to identify customer objectives, priorities, and requirements and to position Company to win, • Lead opportunity captures: Develop overall win strategy, Shape the deal with Customer, develop team strategies, • Create Teaming Strategy; Execute and negotiate Teaming Arrangements, • Analyzes the draft RFP/SOW, develops and implements the capture plan, and orchestrates all capture activities during the entire pre-proposal and proposal life cycle. Analyze, Identify and execute Teaming strategies and partnerships (Develop and maintain strong industry relations with large and small businesses with significant presence in the assigned markets), • Track, gain intelligence and assist in response to RFP Release to Proposal Submission, • Apply strong analytical skills to assess customer requirements and competitor strategies, • Must be a U.S. Citizen, • Security Clearance (Secret/Top Secret) preferred, • Bachelor’s Degree in Business or equivalent discipline; Master of Business Administration (MBA) preferred, • Minimum of 8 years of relevant experience in Capture Management for DoD, with ability to expand into Civilian and Intelligence agencies, • Demonstrated success in being a key contributor in winning contracts primarily in DoD >$25M, • Experience working in small businesses (e.g., 8a, SDVOSB, and/or WOSB), • Must have Federal Government Contracting, Business, and technical acumen to assist with new business growth, • Have relevant customer contacts and the ability to maintain customer relationships with senior or director level officials, • Demonstrated leadership skills to effectively develop and lead high performing BD/Capture/Proposal teams (preferred), • Proven Customer and Industry Relationship Management Skills/Expertise, • Excellent written and verbal communication skills, excellent presentation, & administration Skills, • Experience in analyzing and selecting teaming partners and negotiating sound teaming agreements, • Able to multi-task, have demonstrated organizational, detail orientation, prioritization and time management skills., • Creation of Capture strategies, tactics, and action plans consistent with corporate objectives, • Knowledge of competitors and ability to model competitor behaviors in the market, • Knowledge of customer mission, buying behaviors (acquisition organizations), and major programs and systems A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance UTRNnIuDA2

Job DescriptionAssistant General Manager - Tysons Corner ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Assistant General Manager level., • Effectively supervise scheduled shifts and manage all restaurant operations in the absence of the General Manager., • Assist General Manager in administrative duties and employee evaluations., • Maintain a clear line of communication with the General Manager relative to restaurant operations., • Assist in managing all scheduling functionalities including updated employee profile information, nightly and employee logbook entries, and weekly schedule production and publication., • Maintain the restaurant’s office area to hg organizational standards., • Assist in meeting restaurant financial objectives by holding accountability for the forecasting tool and all computer-related administration., • Work with the management team to implement financial goals and objectives as it relates to food cost, labor cost, and any other expenses associated with restaurant operations., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Actively coach and develop Service Managers., • Train, coach, and develop all employees with patience and diligence.REQUIREMENTS:, • Must be at least 18 years of age., • Must be available to work any shifts and days of the week., • ServSafe Certification., • Two years strong food prep and line experience., • Fast casual or similar restaurant environment experience preferred.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. #LPSJ

Job DescriptionAssistant General Manager - Mount Vernon ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Assistant General Manager level., • Effectively supervise scheduled shifts and manage all restaurant operations in the absence of the General Manager., • Assist General Manager in administrative duties and employee evaluations., • Maintain a clear line of communication with the General Manager relative to restaurant operations., • Assist in managing all scheduling functionalities including updated employee profile information, nightly and employee logbook entries, and weekly schedule production and publication., • Maintain the restaurant’s office area to hg organizational standards., • Assist in meeting restaurant financial objectives by holding accountability for the forecasting tool and all computer-related administration., • Work with the management team to implement financial goals and objectives as it relates to food cost, labor cost, and any other expenses associated with restaurant operations., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Actively coach and develop Service Managers., • Train, coach, and develop all employees with patience and diligence.REQUIREMENTS:, • Must be at least 18 years of age., • Must be available to work any shifts and days of the week., • ServSafe Certification., • Two years strong food prep and line experience., • Fast casual or similar restaurant environment experience preferred.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Job DescriptionAs the Helpdesk Support (Senior) (NCR), you will act as a model of customer service excellence to all organizational staff members. You will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key IT initiatives anticipated during this effort. Although this position resides in the NCR, there may be a requirement to travel to Naval Station Guantanamo Bay (NSGB) occasionally. Highlights of Responsibilities: • Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours., • Provide IT support services and call triage, including First Call Resolution, Impact and Priority Based Incident Categorization., • Provide timely customer feedback, monitor/update assigned ticket status, and ensure warm hand-off and/or escalation., • Provide O&M support for desktop, laptop, and mobile information systems is all security domains. Note that you will maintain and manage the SAP system devices and their secure holding devices for this location., • Image information systems using the government-provided operating system image., • Participate in the planning and implementation of all initiatives for improving IT systems and domains. You will be the subject matter expert for all TJ/OCA operations, processes and IT device requirements for the J6 and the IT Team., • Provide onboarding and provisioning support of new accounts and IT devices; and access removal and materiel return for users departing the organization., • Submit tickets for all reported incidents, work orders, and service requests. Assist end users with ticket submission and resolution as assigned or accountable., • As required, provide surge support to NSGB for Users participating in court hearings, trial activities, and other events., • Provide VTC support for scheduling, call setup, testing, and troubleshooting measures., • Facilitate mapping and troubleshooting user access to shared network resources., • Support computer peripheral device requests, installation, and troubleshooting IAW established policies and procedures., • Support software requests, installation, and troubleshooting IAW established policies and procedures., • Support mobile device requests, issuance, accountability, troubleshooting, and retrieval of IAW government-approved processes., • Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures., • Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting., • Submit port activation requests, connectivity, and trouble ticket submission., • Troubleshoot all information system hardware line replaceable units (LRU)., • Provide maintenance and support for local/networked printers, scanners, digital senders, and other multi-function devices., • Provide transportation, delivery, and setup of IT assets throughout the NCR and NSGB. The Government will provide transportation to Guantanamo Bay, Cuba and for shipment of IT assets. Transportation, delivery, and setup of IT assets throughout NSGB and the NCR will require the contractor to use Government vehicles and to sign an indemnity agreement., • As requested, provide desk-side training to the end user for standard software and equipment issues. Desk-side training includes but is not limited to software and equipment demonstration, tri-fold brochures and quick start guides, and demonstration of links to online and web-based IT training., • Will utilize Government approved tools to accurately report, document, administer, and resolve customer issues., • Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered., • Utilize ITIL best practices to enhance and optimize the services provided to end users., • Use the enterprise knowledge base and knowledge management systems (Sharepoint)., • Coordinate with support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods., • Resolve customer issues effectively or escalate them to appropriate support tiers., • Work with management in assessing staff performance/reviews/changes., • Assist in the professional and technical development of the team, • Shall possess a TOP SECRET w/ SCI Eligible security clearance, • Strong customer service orientation., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Good written, oral, and interpersonal communication skills., • Ability to conduct research into PC and software issues and products as required., • Ability to present ideas in business-friendly and user-friendly language., • Highly self-motivated and directed., • Keen attention to detail., • Bachelor's in engineering, Computer Science, or other related fields., • Bachelor's with 6-8 years of experience, or a Master's with 4-6 years of experience.Required Certifications:, • DoD8570.01M IAT Level II (one of the following):, • CCNA Security, • CySA+, • GICSP, • GSEC, • SSCP, • CND, or, • Security + CEPreferred Certification:, • HDI, A+, ITIL, MCSA/MCSE or related certifications relevant to this position’s roles/responsibilities, • DoD8570.01M IAT Level III (one of the following):, • CASP+ CE, • CCNP Security, • CISA, • CISSP (or Associate), • GCED, • GCIH, • CCSP A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance 2utxo2KDQf

Job DescriptionAs the Helpdesk Support (Senior) (NSGB) you will act as a model of customer service excellence to all organizational staff members for the government. You will be responsible for participating as part of a team of highly qualified professionals and interacting daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key IT initiatives anticipated during this effort. Although this position resides in Naval Station Guantanamo Bay (NSGB), Cuba, there may be a requirement to travel to the NCR, occasionally. Highlights of Responsibilities: • Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours., • Provide IT support services and call triage, including First Call Resolution, Impact and Priority Based Incident Categorization., • Provide timely customer feedback, monitor/update assigned ticket status, and ensure warm hand-off and/or escalation., • Maintain a professional appearance and demeanor during duty hours, official travel, and when working with the user community., • Provide O&M support for desktop, laptop, and tablet information systems., • Image information systems using the government-provided operating system image, • Provide onboarding and provisioning of new accounts and deprecation for users departing the organization., • Submit tickets for all reported incidents, work orders, and service requests., • As required, provide surge support to NSGB Users participating in court hearings, trial activities, and other events., • Provide VTC support for scheduling, call setup, testing, and troubleshooting measures., • Facilitate mapping and troubleshooting user access to shared network resources., • Support computer peripheral device requests, installation, and troubleshooting IAW established policies and procedures., • Support software requests, installation, and troubleshooting IAW established policies and procedures., • Support mobile device requests, issuance, accountability, troubleshooting, and retrieval of IAW government-approved processes., • Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures., • Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting. This includes port activation requests, connectivity, and trouble ticket submission., • Troubleshoot all information system hardware line replaceable units (LRU)., • Provide maintenance and support for local/networked printers, scanners, digital senders, and other multi-function devices. The contractor will procure replacement parts (e.g. Fuser) and other consumables (e.g. Toner) on a cost-reimbursable basis as required., • Provide transportation, delivery, and setup of IT assets throughout the NCR and NSGB. The Government will provide transportation to Guantanamo Bay, Cuba and for shipment of IT assets. Transportation, delivery, and setup of IT assets throughout Guantanamo Bay, Cuba, will require the contractor to use Government vehicles in NSGB and to sign an indemnity agreement., • As requested, provide desk-side training to the end user for standard software and equipment issues. Desk-side training includes but is not limited to software and equipment demonstration, tri-fold brochures and quick start guides, and demonstration of links to online and web-based IT training., • Will utilize Government approved tools to accurately report, document, administer, and resolve customer issues., • Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered., • Utilize ITIL best practices to enhance and optimize the services provided to end users., • Manage the implementation of an enterprise knowledge base and knowledge management best practices., • Coordinate with IT support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods., • Resolve customer issues effectively or escalate them to appropriate support tiers., • Work with management in assessing staff performance/reviews/changes., • Assist in the professional and technical development of the teamRequirements:, • Shall possess a TOP SECRET w/ SCI Eligible security clearance, • Strong customer service orientation., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Good written, oral, and interpersonal communication skills., • Ability to conduct research into PC and software issues and products as required., • Ability to present ideas in business-friendly and user-friendly language., • Highly self-motivated and directed., • Keen attention to detail., • Bachelor’s in Engineering, Computer Science or other related fields, • Bachelors with 6 years of experience, or a Master's with 4 years of experience.Required Certifications:, • DoD8570.01M IAT Level II (one of the following):, • CCNA Security,, • CySA+,, • GICSP,, • GSEC,, • SSCP,, • CND, or, • Security + CE, • HDI or A+ related certifications relevant to personnel roles/responsibilitiesPreferred Certification:, • DoD8570.01M IAT Level III (one of the following):, • CASP+ CE, • CCNP Security, • CISA, • CISSP (or Associate), • GCED, • GCIH, • CCSP, • VCP (VMware Certified Professional – Data Center Virtualization or End User Computing) This position requires the ability to perform the below essential functions: • Sitting for long periods, • Standing for long periods, • Ambulate throughout an office, • Stoop, kneel, crouch, or crawl as required A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance Tenhh0yJx8

Job Description Since 2009, The Dorm has been a mission-driven, client-centered mental health organization that has been bringing comprehensive, evidence-based treatment to young adults, ages 18-30. We are looking for a passionate Assistant Director of Admissions to join our multidisciplinary DC team and contribute to our goal of making a difference. The Assistant Director of Admissions will be responsible for being one of the first points of contact and discovery of The Dorm for new clients, families, and referral sources. With an attention to customer service, our AD of Admissions will foster a supportive, client/family-centered approach for all inquiries by providing a timely and thorough response, and helping vet clinical appropriateness. With us, you’ll be part of the next frontier in mental health care with an integrative treatment model and outcomes research approved by a third-party validated Institutional Review Board (IRB). We blend individualized therapy and skills coaching, hands-on family work, group-based clinical support and a bustling community and social Clubhouse experience unseen elsewhere in our industry. With competitive salaries between $95,000 and $120,000 (based on background/experience) and a proud commitment to diversity in the workplace that affirms all races, genders and backgrounds, our strength is our community and we hope that includes you! What You Will Do: * Lead the Washington, DC admissions process to ensure census and enrollment goals are achieved, including: * Responding promptly and professionally to initial inquiries, serving as a key point of contact for prospective clients and families * Facilitating discovery conversations that introduce and clearly communicate The Dorm’s mission, services, and approach * Coordinating and conducting meet-and-greet sessions and tours, guiding clients and families through the admissions experience with care and clarity * Partnering with families and internal teams to ensure admissions decisions are timely, appropriate, and aligned with clinical and organizational standards * Serve as the primary liaison for clients and families guiding them through discovery of The Dorm and providing support until successful enrollment and transition * Oversee insurance compliance and operational processes for all admitted clients, ensuring accuracy, timeliness, and adherence to regulatory standards, including: * Performing Verification of Benefits (VOBs) to confirm eligibility and coverage prior to admission * Coordinating with insurance advocates to secure pre-certifications within required timeframes for the authorized Length of Care (LOC) * Administering psychosocial assessments and establishing treatment schedules in accordance with clinical guidelines * Collaborate with clinical team regularly for assessments, placements and on-boarding of new clients and families to determine appropriateness and level of care * Ensure proper documentation and recording of admissions and outreach activity including management of reports and sheets to support outreach strategy and tracking of goals: * Maintain accurate and timely clinical and demographic information in CRM * Facilitate completion of admission documents * Provide monthly reports on admission activity * Ensure CRM is updated, maintained and strategically utilized * Establish and maintain relationships with all referral channels including but not limited to educational consultants, hospitals, residential treatment centers, universities, clinical professionals & community organizations * Collaborate with research, outreach, and marketing team members on developing relationships with referring professionals to grow The Dorm’s network by: * Establishing new partnerships * Focusing strategy on new referring professionals and new outgoing referral recommendations * Assisting with the maintenance of referrals by cultivating and deepening existing relationships * Participating in the planning of key outreach initiatives Qualifications: * DC State Licensure, or other relevant locality, in social work or counseling required * 3–5 years of experience as a behavioral health clinician and/or admissions, intake coordination, client services, or related function within a behavioral health, mental health, or healthcare setting. * Experience with community outreach, referral partner engagement, and relationship-building with external stakeholders * Astute clinical and diagnostic skills * Must operate at the highest level of customer service and possess the confidence and clinical expertise to assist families as they navigate the choice of enrolling * Proven ability to communicate effectively across audiences and apply strong clinical judgment orally and in writing * Detail-oriented, self-motivated and persuasive * Ability to be on-site in the DC location 5 days per week. * Availability to meet admission responsibilities including night and weekend phone coverage on a rotating schedule * Ability to travel to various locations with flexible hours meet the needs of clients, families, and the position * Flexibility in working hours to support program/team needs including weekend rotation of admissions calls. * Involves some travel to multiple locations and various outreach/marketing events What We Offer: * Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years * Flexible PTO - for a team that’s rested, recharged and feeling their best * Free in-house clinical trainings, DEIB trainings and yearly spending allowance for continuing education credits (CEUs) * Flexible, creative, team-based work environment in the heart of Washington, DC and in an inspiring, centrally-located therapeutic setting * We are family-owned and operated and proud to be a trusted, CARF-accredited organization The Dorm is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

Job DescriptionCompany Description MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.Job Description Job Title: Global Express Captain Base Airport: Dulles Airport (IAD) Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. The Role We are seeking a professional, mature and motivated PIC with international experience to join our small but expanding flight department. The Global Express Captain ensures that all flight operations meet or exceed applicable federal regulations and company standards. As an ISBAO Stage II flight department, Strategy has been providing VVIP travel services for our company’s top executives for 15+ years. Your Focus: * Responsible for the safe and efficient operation of the company aircraft while serving as PIC or SIC. Ensure full compliance with all applicable FAA and TSA regulations, as well as company-specific flight standards. * Maintain required pilot licensure, medical certifications and applicable training in accordance with FAA requirements and company policies. * Deliver a high level of customer service while demonstrating Strategy’s culture of safety and professionalism. * Coordinate with corporate security specialists as needed while planning and operating each flight. * Ensure that the aircraft is airworthy, registered, and all required documentation is aboard the aircraft. * Complete facility assessments to ensure the suitability of proposed airports and Fixed Base Operators (FBOs) regarding airport runway, taxiway and parking facilities, as well as FBO fueling services, passenger transportation, ramp access, services and amenities, fees, security, and availability of customs services for proposed aircraft operations. * Conduct thorough preflight planning, including evaluating aircraft performance, weight and balance calculations, fuel requirements, weather conditions review, and route optimization. Make decisions necessary to start, delay or cancel flights and deviate the flight from the planned route or destination when operating conditions dictate. Communicate planned changes promptly. * Complete the Strategy Flight Risk Assessment Tool prior to each flight. * Ensures completion of an aircraft preflight inspection before each departure by either the PIC or SIC. * Complete all aircraft operations using pre-flight, in-flight, and post-flight checklists and documentation procedures. * Operate the aircraft per the Strategy Flight Operations Manual (FOM) and in accordance with published aircraft limitations. * Complete all postflight duties, including notifying the company of deviations to any planned itinerary, schedule, or overnight location. * Maintain detailed knowledge of FARs, Strategy FOM, air traffic control procedures, and aircraft systems. * Strive for and promote a safe, team-oriented approach in managing each flight using industry-accepted Crew Resource Management techniques and best practices. * Maintain a polite and professional demeanor as a representative of Strategy when dealing with service providers, vendors, and the public. * Record flight times and aircraft defects, and at the conclusion of each flight, provide a timely update to maintenance personnel regarding the mechanical status of the aircraft. * Assume any duties as delegated by the Director of Aviation. Qualifications Required Experience and Skills: * FAA Airline Transport Pilot (ATP) Certificate with Multi-Engine Rating and Global Express type rating. * First-Class FAA Medical Certificate * Possess an FCC Radiotelephone License * Must hold a valid passport, driver's license, and have the ability to travel domestically and internationally as required. * Strong knowledge of FAA regulations, aircraft systems, limitations, and avionics. * Demonstrated command of fundamental airmanship, including manual flying ability and precise aircraft control. * High level of integrity, discretion, and commitment to customer service excellence. * Commitment to Strategy’s company values: Bold, Agile, Engaged, Impactful, and United. You should also bring the following: * Current flight experience and simulator training (Pro Card highly desirable) in a large-cabin, jet aircraft. * Strong situational awareness, decision-making, and communication under pressure. * Demonstrate the ability to speak and understand the English Language to the proficiency level required by ICAO Annex 1. * High School Diploma or GED. * Bachelor's degree in an applicable field (highly desirable). * Must have no FAA violations, accidents or incidents. * The ability to complete company assigned training including: ISBAO, MedAire, GET, or other approved safety/emergency training. * Must have international flying experience. * The ability to work nights, weekends, and holidays. * Applicants must be able to pass an extensive background check. Minimum qualifications: Total Flight Time 5,000 Hours Turbojet Time 2,000 Hours Aircraft Multi-Engine Land 3,000 Hours Time in Type 500 Hours Additional Information MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex age, genetic information, or any other legally-protected basis. MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at 703-848-8600. Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at . Visit Strategy’s Careers page for additional information.

Job Description Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. You will receive a comprehensive benefits package that includes: • Health insurance, • Dental insurance, • Vision insurance, • Pet insurance, • Annual membership to Costco or Sam's, • 401K, • ...and much, much more!, • Role Designation: Telecommunications Engineer - Level IV, • IT Security Designation: ADP/IT-II, • Investigation Required: Tier 3 (T3), • IA Technical/Management Designation: IAT III and CE, • Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required proficiency., • Functional Responsibility: Oversees and participates in the design, testing, upgrade and integration of new or existing telecommunication networks, systems and equipment in accordance to the organization's business requirements. Documents all aspects of the engineering process as it relates to build and configuration, testing, and deployment of telecommunication networks, systems and equipment. Coordinates changes such as implementation of new telecommunication networks, systems and equipment, upgrades, or version increments to existing telecommunication networks, systems and equipment with stakeholders. Plans, coordinates, and implements security measures to safeguard telecommunication networks, systems and equipment. Performs telecommunications modeling, analysis, and planning. Coordinates with architecture and evaluate new and emerging telecommunication technologies and make recommendations for selection of these products. Troubleshoot complex issues and if needed, coordinates vendor engagements to assist in troubleshooting efforts. Provides day-to-day operational or administrative duties for deployed infrastructure platforms in lab or production environments. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Ability to work with other senior technical and user staff to complete projects. Plans and leads major technology assignments. Functions as a technical expert across multiple project assignments. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others., • Contractor must have expert knowledge of Structured Cabling, understanding of BICSI TIA/EIA 568 and specifically TIA 1179 standards., • Contractor must be able to read engineering diagrams for buildings and cable plant., • Contractor must have extensive knowledge of Telecommunication voice solutions providers such as Avaya, CISCO, Verizon, Lumen, Polycom etc., • Contractor must have knowledge of, and skill in applying systems design tools, methods, and techniques, including automated systems analysis and design tools; systems design standards, policies, and authorized approaches; and systems design precedents or alternative approaches., • Contractor must have knowledge of structured analysis principles and methods; and business processes and operations of customer organizations sufficient to develop requirements and specifications for systems that meet business requirements; advise on the merits of proposed systems development projects; and apply a structured systems analysis approach to the design and development of new or enhanced applications., • Contractor must have knowledge of, and skill in applying the organization's policy and planning formulation process; capital investment planning principles and methods; the organization s enterprise IT goals and objectives; and IT metrics methods and concepts sufficient to draft IT policies and plans; participate in the IT capital planning process; and develop and monitor metrics used in evaluating the accomplishment of IT goals and objectives., • Contractor must have knowledge of, and skill in applying IT security principles, methods, and tools; and knowledge of the IT security environment sufficient to participate in defining IT security requirements; and implement and support IT security applications., • Contractor must have knowledge of, and skill in applying Information Technology (IT) concepts, principles, methods, and practices., • Contractor must have knowledge of the mission and programs of customer organizations; the organization s IT infrastructure; performance management/measurement methods, tools, and techniques., • Contractor must have knowledge of systems testing and evaluation principles, methods, and tools; IT security principles and methods; requirement analysis principles and methods., • Contractor must have knowledge of Commercial off the Shelf (COTS) products and components; Internet technologies to analyze the Internet potential of systems, networks, and data; new and emerging information technologies and/or industry trends., • Contractor must have knowledge of acquisition management policies and procedures; cost-benefit analysis principles and methods; analytical methods and practices; and project management principles and methods., • Maintain inventory of all installed infrastructure cable based on BICSI TIA/EIA 1179., • Support for telecommunications infrastructure including phone, fax service, Wide Area Network (WAN) circuits, 800-number and Direct Inward Dialing (DID) assignments and "plain old telephone service" (POTS) lines; analyzes telecommunications and network characteristics (e.g., traffic, connect time, transmission, speed, packet sizes, and throughput), troubleshoots problems, and recommends procurement, removals, and modifications to Telecommunications and Internet Protocol (IP) network and system components on Cisco based network., • Backup to the Telecommunications/Network Administrator, including PBX system and all telecommunication equipment, upgrading, troubleshooting, monitoring, and building of networked services; and provides strategic direction and support for the implementation and maintenance of the facility IP FAX service., • Provides support for core Data and Voice (Local Area Network (LAN)/Wide Area Network (WAN)) devices including Routers, LAN Switches and Firewalls; and uses routing knowledge of network/internet protocols/services such as Frame-Relay, Multiprotocol Label Switching (MPLS), Digital Signal Level 3 (DS3), T- carrier 1 (digital transmission line (T1), Domain Name System (DNS), Internet Protocol Security (IPSec), Boarder Gateway Protocol (BGP) and Network Address Translation (NAT); and provides support for Voice PBX platforms, traditional digital Avaya phones, Avaya/Cisco VOIP systems, and Trunking., • Ability to communicate orally and in writing., • Provides complex technical services and support to a diverse customer base, directly affecting operations of a large and complex multi-mission military medical treatment facility., • Support the project/construction and cable reroutes, fiber splicing, • Direct support for PMO and CTO, • Installation, modification, repair, and removal of copper and optical fiber cables., • Provide after-hours on-call and downtime support on rotational basis., • Must be able to work on feet for extended periods of time. Must be able to install network equipment. Must be able to lift 40 pounds., • May be required to utilize ladders up to 10 feet in height in the performance of their duties Nalu Federal is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled. Job Posted by ApplicantPro

Job DescriptionAssistant General Manager - Falls Church ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Assistant General Manager level., • Effectively supervise scheduled shifts and manage all restaurant operations in the absence of the General Manager., • Assist General Manager in administrative duties and employee evaluations., • Maintain a clear line of communication with the General Manager relative to restaurant operations., • Assist in managing all scheduling functionalities including updated employee profile information, nightly and employee logbook entries, and weekly schedule production and publication., • Maintain the restaurant’s office area to hg organizational standards., • Assist in meeting restaurant financial objectives by holding accountability for the forecasting tool and all computer-related administration., • Work with the management team to implement financial goals and objectives as it relates to food cost, labor cost, and any other expenses associated with restaurant operations., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Actively coach and develop Service Managers., • Train, coach, and develop all employees with patience and diligence.REQUIREMENTS:, • Must be at least 18 years of age., • Must be available to work any shifts and days of the week., • ServSafe Certification., • Two years strong food prep and line experience., • Fast casual or similar restaurant environment experience preferred.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Job DescriptionAssistant General Manager - Springfield ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Assistant General Manager level., • Effectively supervise scheduled shifts and manage all restaurant operations in the absence of the General Manager., • Assist General Manager in administrative duties and employee evaluations., • Maintain a clear line of communication with the General Manager relative to restaurant operations., • Assist in managing all scheduling functionalities including updated employee profile information, nightly and employee logbook entries, and weekly schedule production and publication., • Maintain the restaurant’s office area to hg organizational standards., • Assist in meeting restaurant financial objectives by holding accountability for the forecasting tool and all computer-related administration., • Work with the management team to implement financial goals and objectives as it relates to food cost, labor cost, and any other expenses associated with restaurant operations., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Actively coach and develop Service Managers., • Train, coach, and develop all employees with patience and diligence.REQUIREMENTS:, • Must be at least 18 years of age., • Must be available to work any shifts and days of the week., • ServSafe Certification., • Two years strong food prep and line experience., • Fast casual or similar restaurant environment experience preferred.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Job DescriptionAs the Helpdesk Support (Master) (NCR), you will act as a model of customer service excellence to all organizational staff members for our federal contract. You will be responsible for overseeing and mentoring a team of highly qualified professionals and interacting daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key IT initiatives anticipated during this effort. Although this position resides in the NCR, there may be a requirement to travel to Naval Station Guantanamo Bay (NSGB) occasionally. Job Duties: • Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours., • Provide IT support services and call triage, including First Call Resolution, Impact and Priority Based Incident Categorization., • Provide timely customer feedback, monitor/update assigned ticket status, and ensure warm hand-off and/or escalation., • Maintain a professional appearance and demeanor during duty hours, official travel, and when working with the user community., • Provide O&M support for desktop, laptop, and tablet information systems., • Image information systems using the government-provided operating system image, • Provide onboarding and provisioning of new accounts and deprecation for users departing the organization., • Submit tickets for all reported incidents, work orders, and service requests., • As required, provide surge support to NSGB for Users participating in court hearings, trial activities, and other events., • Provide VTC support for scheduling, call setup, testing, and troubleshooting measures., • Facilitate mapping and troubleshooting user access to shared network resources., • Support computer peripheral device requests, installation, and troubleshooting IAW established policies and procedures., • Support software requests, installation, and troubleshooting IAW established policies and procedures., • Support mobile device requests, issuance, accountability, troubleshooting, and retrieval of IAW government-approved processes., • Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures., • Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting. This includes port activation requests, connectivity, and trouble ticket submission., • Troubleshoot all information system hardware line replaceable units (LRU)., • Provide maintenance and support for local/networked printers, scanners, digital senders, and other multi-function devices. The contractor will procure replacement parts (e.g. Fuser) and other consumables (e.g. Toner) on a cost-reimbursable basis as required., • Provide transportation, delivery, and setup of IT assets throughout the NCR and NSGB. The Government will provide transportation to Guantanamo Bay, Cuba and for shipment of IT assets. Transportation, delivery, and setup of IT assets throughout Guantanamo Bay, Cuba, will require the contractor to use Government vehicles in NSGB and to sign an indemnity agreement., • As requested, provide desk-side training to the end user for standard software and equipment issues. Desk-side training includes but is not limited to software and equipment demonstration, tri-fold brochures and quick start guides, and demonstration of links to online and web-based IT training., • Will utilize Government approved tools to accurately report, document, administer, and resolve customer issues., • Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered., • Utilize ITIL best practices to enhance and optimize the services provided to end users., • Manage the implementation of an enterprise knowledge base and knowledge management best practices., • Coordinate with support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods., • Resolve customer issues effectively or escalate them to appropriate support tiers., • Work with management in assessing staff performance/reviews/changes., • Shall possess a TOP SECRET w/ SCI Eligible security clearance, • Strong customer service orientation., • Proven analytical and problem-solving abilities., • Ability to manage teams of up to 5 technicians., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Good written, oral, and interpersonal communication skills., • Ability to conduct research into PC and software issues and products as required., • Ability to present ideas in business-friendly and user-friendly language., • Highly self-motivated and directed., • Keen attention to detail., • Bachelor’s in Engineering, Computer Science or other related fields, • Bachelors with 8 - 10 years of experience, or a Master's with 6 – 8 years of experience., • 4+ years of experience leading tasks of a similar size/scope, • Required Certifications:, • Required Certification:, • DoD 8570 IAT II certification (e.g., Security+, CND, CCNA-Security, CySA+, GICSP, GSEC, SSCP), • HDI or A+ related certifications relevant to personnel roles/responsibilities, • Preferred Certification:;, • DoD8570.01M IAT Level III (one of the following):, • CCNA Security,, • CySA+,, • CND, or, • Security + CE A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance vIxXDQHpDH

Job DescriptionCompany Overview Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector. Job Overview As Service Desk Manager, you will oversee daily operations of a 24x7x365 IT service desk supporting Library staff, contractors, and public-facing systems. You will lead a diverse team providing phone, email, chat, and in-person technical support while ensuring exceptional service delivery across all Library Service Units and external partners. This role is contingent upon contract award, and will be full-time, on-site position, based at the Library of Congress located on Capitol Hill in Washington, DC with core hours Monday-Friday: 7:00 AM to 5:30 PM What You'll Do Lead Service Operations • Manage multi-tiered IT service desk operations supporting thousands of users, • Oversee 24x7x365 contact center and Technology Assistance Center operations (7AM-5:30PM weekdays), • Coordinate specialized support for Congressional Research Service, Copyright Office systems, and public reading rooms, • Ensure seamless integration with Library's ServiceNow ITSM platform and automated call distribution systemsDrive Team Excellence, • Supervise and mentor service desk personnel across multiple skill levels and functional areas, • Develop training programs and performance improvement plans, • Manage recruitment, staffing levels, and succession planning to meet service level agreements, • Foster continuous improvement culture focused on customer satisfactionMonitor Performance & Quality, • Track and report on SLA performance targets (92-97% resolution rates depending on service type), • Implement quality control programs meeting federal standards and contractual requirements, • Generate comprehensive operational reports and performance analytics, • Coordinate customer satisfaction initiatives and quality assurance reviewsManage Complex Technical Environment, • Oversee ticket workflow optimization and data integrity within ServiceNow, • Coordinate major incident management and service disruption protocols, • Manage knowledge base development for agents and end-users Required Qualifications Education & Experience • Bachelor's degree and 6 years of experience in professional IT or related field OR 8 years of experience in professional IT or related field, • At least 5 years managing an IT service desk or help desk operationTechnical Skills, • Strong knowledge of desktop/laptop hardware and peripherals, • Proficiency with Windows 10/11 and OSX operating systems, • Experience with issue tracking systems (ServiceNow preferred), • Understanding of common office applications and network connectivity, • Strong problem-solving and analytical research abilitiesRequired Certifications, • CompTIA A+ certification (current), • ITIL v4 Foundations certification, • ITIL v4, CCIE, CCNP, or other master-level certificationsLeadership Capabilities, • Proven experience managing teams across multiple functional areas, • Strong written and verbal communication skills, • Experience developing employee training and performance improvement plans, • Experience managing government contracts preferred; federal agency experience highly desirable, • Experience with Project Lifecycle Management (PMLC) methodologies, • Knowledge of Capability Maturity Model Integration (CMMI), • Previous experience supporting federal legislative branch agencies, • Experience managing 24x7 service desk operations with 100+ staff members, • Advanced ITIL certifications (ITIL Expert or Master level), • Experience with performance-based service acquisitions (PBSA), • Scaled Agile Framework (SAFe) certification or experience, • ServiceNow platform administration experience Success in this role means: • Maintaining accountability for contract performance across all service lines, • Meeting or exceeding all Service Level Agreements (SLAs), • Successfully leading strategic initiatives that enhance service delivery and operational efficiency, • Building and maintaining positive stakeholder relationships across government and contractor teamsSpecial Requirements, • Must submit to and successfully complete federal background investigation for privileged access, • Must obtain Library-issued identification badge and maintain continuous compliance with security requirements, • Must complete Library of Congress mandatory information security training annually, • Must be available for on-site presence during major incidents or service disruptions, • Position requires U.S. citizenship or permanent resident status, • Must maintain appropriate professional appearance and conduct when on Library premisesSalary Range, • $130,000 to $140,000 Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability. 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Job DescriptionRequirements Analyst Location: Remote, USA Job Type: Full-time Experience Level: 5+ Years Clearance Required : Active Secret Clearance or or IT II Salary : $120,000-$125,000 Who We Are Horizon Industries Limited is a dynamic IT and Management Consulting firm headquartered in Vienna, VA. Since 1996, Horizon has delivered full-cycle IT and management support to public and private sector clients. We pride ourselves on a diverse, employee- and family-centric culture built on integrity, innovation, and service excellence. What your day-to-day will look like / Duties: • During the planning phase of the software development lifecycle, conduct interviews with users to understand the desired outcomes of the software., • Responsible for documenting desired capabilities formally agreed to by the users and presenting to the software developers to ensure the application created meets operators' requirements., • Listens effectively and communicates with a variety of stakeholders within the organization to identify operational and application requirements for a system's usual functions as well as error handling requirements., • Responsible for identifying and prioritizing the system requirements, documented in a software requirements specification. These specifications include use cases that are statements of software user goals and non-functional requirements, such as quality standards and design restraints., • Analyst will create graphic models, mathematical equations, or a story board to record system's requirements., • Communicates with project stakeholders regarding test results and changes to the end-product requirements., • Acts as the primary intermediary between the customer and the development team throughout a project's life cycle., • Responsible for confirming that requirements reflect the end users' needs and that the capability being developed reflects the requirements., • Participates in peer reviews to validate the requirements as well as reviews of the system design, code, and test cases to confirm the system adheres to documented requirements., • Develops a requirements management plan that incorporates a change control process. Tracks individual requirements from baseline to the final verification of functionality following the software development.What will make you stand out as a candidate/ Required Qualifications & Skills, • Bachelor of Arts or Bachelor of Science, • Must hold a Project Management Professional (PMP) certification or equivalent., • Five (5) years of relevant experience., • Working experience in Mulesoft Why you will love working with us/ Perks • A comprehensive benefits package including healthcare (medical, dental, vision and disability), • a 401k program where you are 100% vested from day one with an employer match after 90 days., • an Educational Assistance program., • a Student Loan Repayment Program, • Gym Reimbursement Program., • Paid Time off, • Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled