Hotel Receptionist

Office & Admin

20 May 2022301 views

Hotel Receptionist

We are currently seeking an experienced and enthusiastic Receptionist to join our friendly team.

The Receptionist Role

Deliver the highest level of guest experience to everyone, giving all the necessary information regarding the Hotel and providing accurate directions about local attractions and services

Assist guests in check in process, following all the legal requirements

Answer and direct incoming calls, showing excellent phone manners

Issue room keys and direct guests to their rooms

Maintain clear and accurate records of guest room bookings

Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests

The position is fitting you if:

You are passionate, motivated, and able to work in a busy environment

Have an excellent command of the English language

You gained experience as a receptionist in a 4–5-star hotel

You are very focused on customer service and have a friendly personality

Sales skills, ability to upsell

You are able to work a flexible schedule

Knowledge of Opera or any other PMS system is also a plus

Job Types: Full-time, Permanent

Salary: £11.05 per hour

Benefits:

Company events

Company pension

Discounted or free food

Employee discount

Flexible schedule

Referral programme

  • Experience
    Not required
  • Employment
    Full-time
  • Schedule
    Monday to Sunday
  • Salary
    from £11.05 hourly
  • Benefits
    Upsell Commission
  • Starting time
    Immediate start!

pin iconCity of London, London

Yacht Hotel • 51-250 Employees

Hiring with us since February, 2022

Full Job Description Sunborn London is a Yacht Hotel S160, providing around 10,000m² of beautifully designed floor space and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering a

Hiring by

Andrea  Barnabe
Andrea Barnabe
Active 1 month ago

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