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Be the first hire in a new managed services division and help build it from day one.About OverlineOverline Network Consultants has supported UK businesses since 1994. In that time, we've helped more than 4,000 companies in sectors including legal, finance, healthcare and recruitment stay connected through our communications, connectivity and IT solutions.We're now launching a dedicated Managed Services division , and this is our first hire into it. You won't be starting from nothing. You'll have an established brand, a large existing customer base to sell into, a skilled team of engineers and support staff, and 30 years of trusted relationships behind you.The opportunityThis isn't a typical sales job. As the first person in the department, you'll help shape how we take managed IT services to market. That includes the proposition, the sales process and the team that grows around it.We want someone who wants to build something, not just join something already running.What you'll be doingWin new managed services contracts with SME and mid-market businessesGenerate your own leads through cold calling, networking, LinkedIn, referrals and eventsCross-sell managed IT into Overline's existing customer baseHold consultative conversations with business owners, finance directors and IT decision-makersWork with our technical team to scope solutions and write proposalsHelp shape the service offering, pricing and sales process using what you hear from the marketBuild monthly recurring revenue (MRR) and lay the foundations of the departmentOpportunity to grow into a leadership role as the team expandsAbout youProven B2B IT or MSP sales experience. This is essential.A track record of self-generating leads and closing managed services or recurring-revenue dealsA true hunter with an entrepreneurial mindset who is comfortable building a pipeline from scratchKeen to influence strategy and help build a new departmentConfident talking about technology with non-technical decision-makersStrong negotiation and closing skillsFull UK driving licenceWhat's in it for you£50,000 basic salaryUncapped commission , paid [e.g. as a multiple of MRR / on contract value / monthly]OTE £75,000 in year one, with no ceiling beyond that£500 per month car allowance and all expenses paidA ground-floor opportunity with real influence over how the division growsClear progression as the department growsThe backing of an established, people-driven business with a 30-year reputationReady to build something?Click Apply and send us your CV. We'd love to hear about the biggest managed services deals you've closed, and what you'd do with a blank canvas.TPBN1_UKTJ

In this role, you’ll bring together instructional design, content strategy, narrative development, brand alignment, collaboration across functions, and a real focus on learner impact. Shaping the Content Strategy and Narrative. Infographics and visual learning content, working alongside design.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Be the first hire in a new managed services division and help build it from day one. About Overline Overline Network Consultants has supported UK businesses since 1994. In that time, we've helped more than 4,000 companies in sectors including legal, finance, healthcare and recruitment stay connected through our communications, connectivity and IT solutions. We're now launching a dedicated Managed Services division , and this is our first hire into it. You won't be starting from nothing. You'll have an established brand, a large existing customer base to sell into, a skilled team of engineers and support staff, and 30 years of trusted relationships behind you. The opportunity This isn't a typical sales job. As the first person in the department, you'll help shape how we take managed IT services to market. That includes the proposition, the sales process and the team that grows around it. We want someone who wants to build something, not just join something already running. What you'll be doing Win new managed services contracts with SME and mid-market businesses Generate your own leads through cold calling, networking, LinkedIn, referrals and events Cross-sell managed IT into Overline's existing customer base Hold consultative conversations with business owners, finance directors and IT decision-makers Work with our technical team to scope solutions and write proposals Help shape the service offering, pricing and sales process using what you hear from the market Build monthly recurring revenue (MRR) and lay the foundations of the department Opportunity to grow into a leadership role as the team expands About you Proven B2B IT or MSP sales experience. This is essential. A track record of self-generating leads and closing managed services or recurring-revenue deals A true hunter with an entrepreneurial mindset who is comfortable building a pipeline from scratch Keen to influence strategy and help build a new department Confident talking about technology with non-technical decision-makers Strong negotiation and closing skills Full UK driving licence What's in it for you £50,000 basic salary Uncapped commission , paid [e.g. as a multiple of MRR / on contract value / monthly] OTE £75,000 in year one, with no ceiling beyond that £500 per month car allowance and all expenses paid A ground-floor opportunity with real influence over how the division grows Clear progression as the department grows The backing of an established, people-driven business with a 30-year reputation Ready to build something? Click Apply and send us your CV. We'd love to hear about the biggest managed services deals you've closed, and what you'd do with a blank canvas. TPBN1_UKTJ

We’re excited to announce that our Worthing office will be closing as we move to our brand new office in Hove! As an Interaction Designer, you will play a critical role in delivering user-centered designs that meet the needs of our public sector client. This role will help create the conditions for teams to adopt and embed user‑centred, iterative design approaches within a complex enterprise technology environment. You will also have the opportunity to work for other clients in government and the private sector. You will collaborate with multidisciplinary teams to design and deliver designs that are accessible, understandable, and aligned with the Government Digital Service (GDS) standards. Your work will span various projects within the UK Government, requiring a strong understanding of agile methodologies and the ability to work in a fast‑paced, iterative environment. Hybrid Working - The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home. You will be unable to work at home 100% of the time and will be expected to work from a Capgemini office a minimum of 2-days a week, and willing to travel as required by the role. To be considered candidates must be based in the UK and have existing permission to work in the UK. Sponsorship will not be provided. If you are successfully offered this position, you will go through a series of pre‑employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). The services we co‑create within our clients are often transformational – the solution may not be obvious and the landscape is complex, so we are looking for individuals who can make sense where there is very little framework or direction. You will be expected to design and present concepts and user interfaces – including annotations for best practice in information architecture, navigation, and user flows. Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user‑focused, evidence‑based design approaches to meet these needs. Design accessible and impactful products and services. Employ a wide range of skills, interviewing users, creating detailed plans, understanding data, facilitating workshops, presenting research findings and more. Visualise, articulate, and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence. Apply technical knowledge and experience to create or design interactive prototypes, for both products and services. In addition, you can work with product, business and technology teams to introduce user‑centred interaction design practices into environments that have traditionally relied on waterfall delivery approaches. You can understand and resolve design‑centric disputes across varying levels of complexity and risk. You can work in a fast‑paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery. You can communicate effectively across organisational and technical boundaries. You can identify opportunities to create business value and improve the user experience. You will also contribute to the wider XD community – and wider Capgemini. • Essential Experience working with Government Digital Service (GDS) service standards, or equivalent enterprise digital design standards, • Experience applying user‑centred interaction design methods within complex technology, platform or transformation programmes., • Excellence in analytical thinking, process‑oriented skills, verbal, and written skills, • Grounding in user‑centred design, from concept to final delivery, • Knowledge of which tools, process, or methods to use and how to bring an agile delivery team along with you, • Ability to engage with development teams and architects to ensure data and technical considerations are accommodated within the design, • Evidence of working with user centred design colleagues to synthesise insights and act on the outcomes, • Experience of working with senior stakeholders to get their input and buy‑in, • Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision, etc. and the ability to quickly learn new design tools as required., • An empathetic approach and ability to listen to the needs of technical and business stakeholders and interpret them in a way that is clear for both audiences, • Ability to present designs and justify decisions you've made using an evidence‑based approach, • Proven ability to create high‑quality, compelling design concepts and artefacts such user flows, journey mapping, service maps and wireframes, • Understanding of what good digital services look like and how to design in an inclusive, accessible way, • Experienced in rapid paper and digital prototyping, • Ability to build prototypes using code to create dynamic prototypes using HTML, CSS, basic Javascript and the GOV.UK prototyping toolkit., • Knowledge in GitHub, Heroku and node.js, • Experience facilitating workshops, managing, and undertaking research with users and communicate using personas, interactive prototypes, and user journeys, • Experience of managing, mentoring and supporting junior colleagues You will be eligible or have BPSS level Clearance • Experience designing government, enterprise applications, SaaS products or platform‑based services., • Experience working with SAP products or SAP‑enabled business processes., • Experience designing complex workflows, operational tools or colleague‑facing products., • Experience designing services within SaaS, ERP or enterprise platform environments., • Experience helping organisations transition from waterfall approaches to more iterative and user‑centred ways of working., • Experience of leading design sessions and integrating diverse perspectives, • Understand the strategic context of your work and how it aligns with broader project goals., • Experience of working in other sectors, • Consultancy experience and demonstrable experience of opening‑up new account spaces, • Multi‑disciplinary design skills set, • SC clearance, • Relevant interaction design qualification is desirable, • Relevant professional certifications or equivalent experience Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. To be successfully appointed to this role, it is a requirement to be eligible for Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free‑thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com #J-18808-Ljbffr

Global Service ManagerApply: Worthing – West Sussex, United Kingdom: Eindhoven – North Brabant, Netherlands: Full time: Posted 26 Days Ago: R-53813-2026## A Career at HARMAN### As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.*Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for our Sound United Business Unit.By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.You will join our Sound United Business Unit with iconic brands like Bowers & Wilkins, Denon, Marantz, Polk Audio, Definitive Technology, Classé, and Boston Acoustics, based in Worthing, UK in the position of:*Global Service ManagerA Career at HARMAN Lifestyle:We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon, Mark Levinson and Revel. Unite your passion for audio innovation with high-tech product development.* Create pitch-perfect, cutting-edge technology that elevates the listening experience.What You’ll Be Part Of At Sound United, we’re passionate about bringing joy to the world through sound. As one of the largest audio portfolio companies globally, we’re home to iconic brands like Bowers & Wilkins, Denon, Marantz, Polk Audio, Definitive Technology, Classé, and Boston Acoustics. Each brand carries its own legacy, and together, we’re shaping the future of home entertainment.You will be responsible for the strategic and tactical leadership of global service and spares operations across a multi-brand portfolio. The role drives the design, standardization, and optimization of end-to-end processes, systems, and operating models to ensure efficient, scalable, and high-quality service delivery aligned with business objectives and market dynamics.Key responsibilities include oversight of a global network of authorized service partners, spares strategy and execution (inventory planning, distribution, and fulfilment), and reverse logistics, including repairs, returns, and B-stock rework.The role focuses on streamlining and enhancing service-related processes through data and analytics to drive operational excellence and cross-functional alignment. It defines and executes the service operations roadmap, ensuring readiness for future growth.Working closely with global brand teams, customer service, quality, engineering colleagues, and regional organizations, the Director aligns current operations and shapes the future state of service delivery, ensuring strong customer outcomes and lifecycle value.How You’ll Make An Impact Lead the global strategy and execution of service and spares operations across a multi-brand portfolio, ensuring alignment with business objectives and market dynamics. Define and deliver the service operations roadmap, driving scalable, efficient, and high-quality end-to-end processes, systems, and operating models. Oversee a global network of authorised service partners, ensuring consistent performance, compliance, and ongoing capability development. Own the end-to-end spares and reverse logistics strategy, including demand planning, inventory optimisation, fulfilment, repairs, returns, refurbishment, and B-stock rework, balancing service levels, cost, and asset recovery. Collaborate with Sales and eCommerce teams to prioritise rework and refurbishment activities, enabling revenue recovery and maximising commercial opportunities from returned and B-stock inventory. Hold full fiscal accountability for service operations, including budget ownership, cost control, investment planning, and optimisation of cost-to-serve and profitability. Establish and drive performance management through global KPIs and SLAs, leveraging data and analytics to improve decision-making, governance, and operational outcomes. Lead transformation and continuous improvement initiatives, enhancing standardisation, automation, and visibility across global service operations. Build and lead a high-performing global organisation, driving capability development, succession planning, and a culture of accountability, customer focus, and continuous improvement. Act as a key strategic partner to product, engineering, and quality teams to embed serviceability, reliability, and sustainability principles into product design, ensuring right-first-time outcomes and reduced lifecycle cost. Leverage field service data, repair insights, and failure analysis to influence product improvements and future product development, strengthening quality, durability, and circularity across the portfolio. Collaborate with global brand, customer service, and regional teams to align priorities, resolve performance gaps, and ensure adherence to regional regulatory, legal, and safety requirements.What Makes You A Strong Fit Extensive experience in global service operations leadership, with a proven track record of driving operational excellence, performance improvement, and transformation. Demonstrated success in leading leaders, building and developing high-performing, geographically dispersed teams. Strong expertise in SAP or equivalent ERP systems, with hands-on experience supporting service operations, spares management, inventory, and fulfilment. Deep experience in inventory management and supply chain operations, including demand planning, stock optimisation, reverse logistics, and working capital control. Proven experience in leading transformation and change management initiatives, delivering sustainable improvements across processes, systems, and organisational capabilities. Ability to operate effectively in a global, matrixed organisation, driving alignment across regions, functions, and stakeholders. Strong stakeholder management and influencing skills, with the ability to collaborate cross-functionally and engage senior leadership. Data-driven mindset, with the ability to analyse complex data and translate insights into actionable decisions. Strong customer-centric approach, linking service operations to customer experience and business outcomes. Bachelor’s degree in business, Supply Chain, Engineering, or a related field.Bonus Points if You Have Experience with data visualisation and analytics tools (e.g., Power BI or similar). Advanced degree or relevant professional certifications (e.g., supply chain, operations, Lean/Six Sigma).Things To Know Be willing to travel up to 20%, both domestically & internationally. Due to the nature of global infrastructure, you understand that flexibility in working hours is required.What You Can Expect A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week. Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others). Learning and development opportunities through our award-winning HARMAN University programs. Wellness benefits designed to support your overall well-being. Tuition reimbursement support. Access to the HARMAN campus fitness center and cafeteria, where available.* An inclusive and diverse work environment that supports both your professional and personal development.#LI-Hybrid#LI-MD1HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr

Job Purpose: As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise. You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me. You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value. • You’ll help inspire our customers to look and feel good by delivering our service techniques, • You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do, • We’re Omnichannel, which means we don’t just sell products in store, but online as well, through our App and website so if a customer can’t find what they are looking for in store, you will help them find it online. In doing so, you will make it easy for them, so they feel like they are shopping with one brand, • You’re passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners, • We want all our stores to look great and be easy to shop. You’ll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us, • You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice, • We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential, • You’ll be able to work collaboratively to deliver our Retail Strategy, • You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs), • Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness, • You will be aware of store targets and show a determination to exceed these, • You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures, • You’ll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs, • You will fulfil your responsibility to remain compliant with all Mandatory Training Modules, • You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time, • You understand who the core customer is that shops within your local market, • You’re passionate about fashion and clothes, and you stay up to date with the latest trends, • Retail is fast paced and forever evolving you embrace this change and demonstrate resilience, supporting your team members to do the same, • You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player, • You’ll have a keen eye for detail in maintaining great store standards, • Previous experience in retail is desirable but not essential, • Store Manager, • Deputy/Sales Manager, • Supervisor, • Wider Store team, • Local New Look store, • The Your Voice Representative role is incredibly important in store, as you’ll help give your team members the confidence to voice their own ideas and opinions about virtually anything that impacts how the team feel and about how we can help in continuing to make New Look a great place to work, • As well as being a representative in store, you’ll support the communication and delivery of key engagement initiatives and messages in store., • You’ll also be an ambassador for your store at quarterly Territory Your Voice meetings, and possibly even at bi-annual divisional Your Voice meetings too. This means rolling up the big deals in terms of key themes/ideas from either your store/Territory and sharing back within this forum, • You’ll have the confidence to challenge store management to influence change based on the feedback of your team, • You’ll have close relationships with your team and will role model the company values, showcasing a great example to customers and your team, • As a Key Holder, (subject to completing mandatory training) you will, in exceptional circumstances and with Territory Leader approval, be a key holder to support the opening and set up of the store in the absence of a member of management, • In some circumstances you will be a keyholder to, • access the store prior to trade to complete delivery or other tasks that need to be carried out before opening and before other members of management., • In both circumstances, you’ll ensure all our H&S and security procedures are adhered to, and you’ll be responsible for the team, service levels and stock in the absence of a member of management., • You’ll work with pride to deliver exceptional standards on your department and maintain overall operational excellence to benefit the customer journey, help drive store performance and support your own self development, • Your passion and confidence shines through as you share and shape the performance of your department utilising data and reporting, • You're the go-to expert for that department in your store and will be able to confidently recommend products to our customers to further enhance performance, • You’ll support delivery of the brand VM and POS guidelines through great product handling and retail standards, showcasing your visual flair, • You’ll execute window and mannequin styling to a high standard and in line with guidance. You will regularly support floor moves in line with trade activity i.e. sale or promo launch, • You’ll keep up to date with current trends, what our competition are featuring and take an interest in what influencers are promoting #J-18808-Ljbffr

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Our Commercial teams collaborate as trusted partners with patient groups, clinicians, policy makers and the scientific community to identify and develop new opportunities to help patients. Customer centric, we offer an empowering, entrepreneurial culture – and a place to thrive and grow. Ferring + You You will lead a dynamic, professional and highly effective national sales team to achieve or exceed sales targets across the gastroenterology and microbiome portfolio. As the senior sales leader for the business, you will combine brand-focused strategic thinking, strong people leadership, business acumen and clear communication to translate commercial strategy into disciplined field execution and measurable outcomes. Through purposeful leadership, sound decision-making and a focus on the success of others, you will help achieve Ferring’s long‑term ambition of delivering life‑changing solutions to patients at every stage of life. Translate the annual brand plans and commercial strategies into focused national sales priorities, clear field behaviors and measurable execution plans Lead the coordinated execution of sales activities, promotional campaigns and projects with the sales team and cross‑functional commercial partners Set direction and pace for the national sales team, creating clarity, accountability and momentum against monthly, quarterly and annual objectives Coach and develop each team member through clear performance goals, differentiated development plans, timely feedback and a focus on enabling the success of others Use sales, customer, product and territory data to diagnose performance drivers, identify opportunities, make timely decisions and prioritize targeted interventions Own forecast quality and contribute strong business acumen to resource allocation, budget management and commercial trade‑off decisions Ensure effective utilization and optimization of the Ferring CRM and digital engagement platforms, with disciplined data quality and follow‑through Foster collaboration and clear communication within the sales team and across commercial and non‑commercial functions Partner cross‑functionally on integrated brand planning and commercial strategy, bringing high‑quality customer and field insights to inform decisions Build an ambitious, accountable and learning‑oriented team culture that supports engagement, adaptability, pace and continuous improvement Develop and maintain strategic relationships with key decision makers and stakeholders to identify partnership opportunities, uncover unmet needs, strengthen brand awareness and deepen organisational relationships Contribute as a member of the local extended leadership team and represent Sales at key internal and external meetings and congresses Demonstrated commercial and people‑leadership experience is essential; readiness will be assessed through capability, impact and relevance of experience rather than tenure alone Strong brand‑focused strategic thinking, with the ability to translate strategy into clear priorities, practical choices and disciplined execution Proven ability to lead, coach and develop a high‑performing team, creating accountability while building the capability and success of others Strong business acumen, including experience using data to make decisions, managing budgets, establishing forecasts and making commercial trade‑offs Excellent interpersonal, communication and presentation skills, with the ability to influence clearly and credibly across internal and external stakeholder groups Ambition and a pace‑setting mindset, with the energy to raise expectations, create momentum and deliver practical action now Data‑oriented decision‑making, with the ability to absorb complex product, disease, customer and marketplace information and convert it into commercial action Learning agility and adaptability, including openness to feedback, curiosity and the ability to apply learning quickly in changing situations Sound and timely decision‑making, with the judgement to act, take ownership and adjust when new evidence emerges High people EQ, with strong active listening, relationship‑building, negotiation and stakeholder‑management capability Extensive customer‑facing experience within the pharmaceutical industry; gastroenterology experience is an advantage. Relevant experience may supersede a degree requirement. Ability to travel within Australia and internationally, with 40‑50% travel required People come first at Ferring Accredited Great Place to Work® employer, offering hybrid and flexible work arrangements and comprehensive benefits for its employees Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role Parental leave for both birthing and non‑birthing parents Extended support on family building journey Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You. Ferring Australia Ferring Pharmaceuticals a privately owned, research‑driven, specialty biopharmaceutical group committed to building families and helping people live better lives. We are leaders in reproductive medicine with a strong heritage in gastroenterology and urology, and are at the forefront of innovation in uro‑oncology gene therapy. Ferring was founded in 1950 and employs more than 7,000 people worldwide. The company is headquartered in Saint‑Prex, Switzerland, and has operating subsidiaries in more than 50 countries which market its medicines in over 100 countries. Learn more at www.ferring.com, or connect with us on LinkedIn, Instagram, YouTube, Facebook and X. At Ferring, we'll give you the tools to shape a career build on purpose. Join us and help People around the world to build families and live better lives. #J-18808-Ljbffr

Talentedge seeks a Global Service Manager to lead service operations across a multi-brand portfolio from Worthing, UK. The role focuses on designing and standardising end-to-end processes and operating models to deliver excellent customer outcomes and lifecycle value. You will drive a global network, spares strategy and reverse logistics, collaborating with brand teams, customer service, quality and engineering to ensure readiness for future growth. #J-18808-Ljbffr

Global Service Manager | Leading audio brand Salary - £70K – 90K + 10% bonus Worthing, UK – 3 days per week in office Permanent, full-time Talantedge Technology is partnering with an established leader in audio electronics and connected technologies. Having worked with household names from across the audio industry they are now looking for an experienced Global Service Manager. This is an opportunity to dive headfirst into the exciting world of audio technologies and contribute to the success of a prominent and leading brand in shaping the future of home entertainment. The Manager of Service Operations will be responsible for strategic and tactical leadership of global service and spares operations across a multi-brand portfolio. You will be tasked with driving the design, standardisation and optimisation of end-to-end processes, systems and operating models. Key responsibilities of the role consist of the oversight of a global network, spares strategy and execution and reverse logistics in aim of ensuring readiness for future growth. Working closely with global brand teams, customer service, quality, engineering and regional organisations, the Global Service Manager aligns current operations whilst shaping the future state of service delivery to achieve strong customer outcomes and provide lifecycle value. • Strong experience in global service operations leadership with a proven ability to drive operational excellence., • Proven success in leading leaders as well as building and developing high performance, geographically dispersed teams., • Strong expertise in SAP or equivalent ERP systems., • Experience in inventory management and supply chain operations including demand planning, stock optimisation, reverse logistics, and working capital control., • Proven experience in leading transformation and change management initiatives., • Capable of operating effectively in a global, matrixed organisation to drive alignment across regions, functions and stakeholders., • Possess a data-driven mindset and a strong customer-centric approach., • Bachelor’s degree in business, Supply Chain, Engineering, or a related field., • Experience with either audio, consumer electronics or hardware., • Experience with data visualisation and analytics tools (e.g., Power BI or similar)., • Advanced degree or relevant professional certifications (e.g., supply chain, operations, Lean/Six Sigma)., • Willing to travel up to 20% both domestically and internationally., • This role is 60% hybrid and optional 40% remote in line with company policy., • Successfully complete both a background and reference check., • Flexibility in working hours due to the international nature of the industry in which the client operates., • Flexible work environment with potential allowance for full-time remote work subject to conditions., • Access to employee discounts on specific products., • Extensive training opportunities., • Wellness benefits., • Employee rewards programme., • Opportunity to work in a diverse work environment that promotes both personal and professional development., • Salary - £70K – 90K + 10% bonus, • Worthing, UK – 3 days per week in office, • Permanent, full-time #J-18808-Ljbffr

BBF Limited in Hull is seeking a Brand Manager to lead the development and growth of its branded portfolio, working across Sales, NPD, Technical, Operations and Finance. You will build consumer propositions, define brand strategy and manage launches to drive commercial growth. The role is hybrid, wi

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A leading hospitality group in the United Kingdom is seeking a Social Media Manager to oversee and manage the social presence of its brands.

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Better Placed is seeking a Senior Brand Manager to own a brand about to be relaunched, with autonomy to shape strategy and bring ideas to life. You will work in a high-growth FMCG environment, collaborating across Sales, Commercial, Insights and Innovation to drive a compelling brand plan.

Lead brand strategy and commercial performance for a trusted brand portfolio. In this challenging role, you'll own your brands on a day-to-day basis, with responsibility for the P&L, revenue and market share and the annual brand strategy. BRAND MANAGER to take on an ambitious remit to drive one of i

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I am looking for a Social Media Manager who has experience working for a start-up brand within FMCG sector. Keep on top of industry trends that elevate social media and brand marketing activities.

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Lead brand strategy and commercial performance for a trusted brand portfolio. In this challenging role, you'll own your brands on a day-to-day basis, with responsibility for the P&L, revenue and market share and the annual brand strategy. Our client is a dynamic global FMCG business with a portfolio

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Engine Recruitment Ltd in Essex is seeking an Account Executive or Junior Account Manager to support client campaigns in a fast-moving creative agency environment.You’ll work closely with clients, creatives and strategists to keep briefs on track from start to finish, with room to grow into more r

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