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At Tessa Alliance our goal is to become one of the leading health insurance intermediaries in the UK dedicated to simplifying the path to comprehensive healthcare coverage. We are a new intermediary with huge potential so this is an exciting time to be joining our team. We specialise in navigating the intricate landscape of health insurance options, ensuring our clients receive personalised, transparent, and expert guidance. Our experienced team is committed to providing tailored advice that prioritise the well-being of our clients. By offering clarity, ethical practices, and responsive service, we serve as a trusted ally in securing optimal health insurance coverage. Our work environment includes: Modern office setting Work-from-home Growth opportunities Company Days out Ongoing incentives Friendly sales office environment Responsibilities: - Provide exceptional customer service and advice to clients seeking insurance coverage - Assess clients' insurance needs and recommend appropriate policies - Explain coverage options, understand clients needs and budget and recommend accordingly. - Assist clients in completing insurance applications and forms accurately (If required) - Maintain accurate client records and documentation via our CRM system - Stay up-to-date with industry trends and changes in insurance regulations Qualifications: - Proven experience in the Health insurance industry (Required) - Excellent communication and interpersonal skills - Ability to build rapport and establish trust with clients - Detail-oriented with strong organisational skills - Able to work way round CRM system. - Ability to work independently and as part of a team Benefits: - Competitive salary and bonus scheme - Potential for personal growth within the company. - Professional development opportunities Join our dynamic team as a Health Insurance Broker. As a key player in our organisation, you will assist clients in navigating the complex landscape of health insurance options, offering expert guidance and personalised solutions. Your role involves evaluating individual needs, providing in-depth policy information, and ensuring clients make informed decisions with a commitment to transparency and ethical practices, you'll contribute to a positive and supportive environment focused on delivering the best in health insurance services. If you're passionate about making a difference in people's lives and thrive in a collaborative setting, we invite you to be part of our team. You will be given full training on all the products and call structure etc. so your ready to go from day one. If your interested in taking that next step in your career please get in touch. Job Types: Full-time, Permanent Pay: £32,500.00 per year Benefits: Company events Company pension Free parking Life insurance On-site parking Referral programme Schedule: Flexitime Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Experience: Insurance sales: 1 year (preferred) Financial services: 2 years (required) Sales: 2 years (required) Ability to Commute: Uxbridge (required) Work Location: Hybrid remote in Uxbridge
A brain new coffee/creperie shop is looking for part-time/full time role. You will have a multitask role such as: -making and serve drinks -make and serve crepes/waffles/pancakes/savoury crepes -make and serve fries -deliver high standard customer service -maintain high hygienic and cleaning standard
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A Team member Conference and events AT Wotton House Hotel, Dorking What you'll be doing... Reporting to the Head of Conference and Events you can expect your working day to include the following. setting up rooms for special events (weddings, conferences,banquets) Deliver excellent service Help host Weddings, Conferences and banquets WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of you will need the following qualities and skills. Attention to detail Customer focused Be able to deliver excellent service WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £11.44 - £11.44 per hour Department: F&B service Bar RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Looking for a Catering Supervisor! It will be 8 hours per day less a 30 mins unpaid break, 5 days out of 7, but predominately Monday – Friday when we have no events or summer schools. Earliest start time will be 7am, latest finish 630pm dependent on hospitality events, etc. in which case it may be a later start and finish time so flexibility with hours including weekends is essential. Need someone experienced in hospitality, coffee shops and restaurants ideally that can hit the ground running. Key Responsibilities: Oversee day-to-day catering operations, ensuring high-quality service and satisfaction for students, faculty, and staff. Coordinate with culinary staff to plan and execute diverse menus that cater to various dietary needs and preferences. Train and mentor catering team members to deliver outstanding customer service and uphold food safety standards. Manage inventory, procurement, and budgeting to optimize resources and minimize waste when required Collaborate with event planners to organize and execute campus events, ranging from small gatherings to large-scale functions. Qualifications: Previous experience in catering or hospitality management, preferably in a college or institutional setting. Strong leadership skills with the ability to motivate and empower team members. Excellent organizational and communication abilities, with attention to detail. Knowledge of food safety regulations and industry best practices. Flexibility to work evenings and weekends as needed for events. Benefits 42 days holidays from September 2024 Enjoy competitive compensation and benefits, including opportunities for professional development.
We are seeking a dedicated and dynamic Center Manager to oversee all operations. The ideal candidate will be responsible for managing the day-to-day activities of the center, ensuring smooth operations, and providing excellent customer service. Do you have a background in running residential Language or Activity centres (preferably EFL’s) or holiday camps/parks or hotels that deal with the groups market? The role: As Centre Manager you will have responsibility for : Staff management , Student Welfare , Health and Safety and Administration. The Centre Manager is responsible for the overall student experience and administration of the English language programmes for both Adults and Junior Students. Not only does the centre offer Language programmes is offers seasonal activity programmes, summer centre, school group travel and school Integration programmes. The Centre Manager will be responsible for managing a team of people ( of up to 10) and the overall running of the day-to-day activities of the centre, from planning and preparation prior to group arrival to programme delivery and customer service evaluation. The right person: Strong Leader Quick Decision Maker Multi-tasker Experience in a similar role managing large teams and budgets in a multi-faceted leisure, educational, sports or hospitality business such as a General Manager, Centre Manager or Area Manager. If you have experience working in a business catering for young people such as English as a Foreign Language residential centre, outward bounds centre, activity centre, youth hostel, holiday park, educational centre this will be a huge plus! Understanding safeguarding and experience with working with young people is a must. There is potentially accomodation included to live on site if required (to be disucssed at interview stage)
Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!
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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHT'S GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS DUNSTABLE What you'll be doing... Reporting to the Duty Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Dunstable. This three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London. The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access. The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via mail. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off- Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a General Manager: Understand the guest and how to efficiently manage their expectations. To have a great front-of-house presence, be a leader and inspire your team. Fully understand and be able to articulate the financial targets. Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. To demonstrate an up-to-date and in-depth understanding of the industry Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. Build and maintain strategic relationships with internal and external stakeholders. About you: You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times You have the confidence go the extra mile You love to wow guests with exceptional service You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
What you'll be doing... Reporting to the Food and Beverage Manager you can expect your working day to include the following: Delivering excellent Customer Service to our guests Assist and support managers in their day-to-day operational tasks. Maintaining an elevated level of cleanliness and hygiene within the premises. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Team Member you will need the following qualities and skills. Attitude and personality are the number one qualification for this role Customer Service skills WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Could you be our next Finance Manager? We’re looking for a Finance Manager to support our arts charity with effective bookkeeping, accounting and finance systems. Art Reach, an inclusive arts and cultural charity located in Leicester, is currently seeking a talented part-time Finance Manager to join our team. At Art Reach, we are dedicated to connecting cultures through extraordinary art. We do this by commissioning bold, ambitious art and festivals that bring people together. We also work across the country to provide consultancy and cultural development services to businesses and agencies in the arts and heritage sector, helping them to raise funds to realise their cultural projects. The Finance Manager will have a crucial role in supporting our mission by leading all finance procedures and systems, ensuring optimum control and efficiency. Some of the key responsibilities include: - Responsible for implementing all finance procedures and systems (with clear audit trail) for optimum financial management and efficiency - Producing Xero month end reports, e.g. Profit and Loss and Balance Sheet and other financial reporting as required by the Board or Senior Management Team - Supporting the monthly budget and cashflow report for management reporting - Preparing and uploading quarterly VAT returns The successful candidate will have a minimum of three years’ experience in financial management, along with proficiency in Microsoft Office and Xero Accounting. We are looking for someone with strong financial management and planning skills, who can work independently and meet deadlines under pressure. Experience in budget management, VAT returns, and end-of-year accounts is essential, with a professional qualification in finance (CCAB or equivalent) preferred. If you are passionate about finance and making a difference through art and culture, we hope you will apply. Join us in creating extraordinary art that celebrates diversity and brings communities together. Salary: £32,000 to £36,000 pro rata (dependent on experience) Working hours: 7.5 hours a week (0.2 FTE) Alternative employment terms (e.g. freelance) will be considered and applicants are asked to outline these in their application. To apply, please submit your application form, CV, a maximum two-page letter outlining your interest in the job and how you meet the person specification, and the online Equal Opportunities monitoring form by 11.59pm Monday 27 May 2024. The closing date for receipt of this application is Monday 27 May 2024. Interviews are planned to be online for the week of Monday 3 June. How to apply: Before applying, please ensure you have read the Background Information, Job Description and Person Specification provided in the Full Application Pack. Art Reach is an inclusive organisation, from our trustees and team members to our audience and participants. We treat all job applicants equally, regardless of class, age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the cultural sector. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form.
JOIN OUR FAMILY At The Municipal M Gallery, Liverpool part of RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... We can't wait for you to join us. You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via email RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Tasks required by this job include: Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Makes follow up visits to ensure customer satisfaction and to obtain further orders Stays abreast of advances in product/field and suggests possible improvements to product or service Maintains records and accounts of sales made and handles customer complaints Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. Skill required by the potential applicant for this job: · An interest in working and growing a career within a marketing agency. · The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. · Great organisational skills with excellent attention to detail and ability to follow processes. · A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. · Exceptional communication and relationship skills for managing ke stakeholders. · Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK · Demonstrate excellent knowledge of various marketing tactics. · Excellent negotiation and sales skills · A result-driven and organized individual. · Excellent oral and written communication skills. · Proficiency in Microsoft Office Tools. · Outstanding project management skills. · Demonstrate excellent leadership skills. Ability to work under pressure
Key Accountabilities: • Responsible for complex diary management • The Executive Assistant will administer the planning and co-ordination necessary to ensure the company’s successful attendance at specific corporate and industry events on a global scale. • The role is required to work closely with the Executive Management Team’s individual Executive Assistants who are based in London • Arranging travel, visas and accommodation and, occasionally, travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations • Managing the CEO’s inbox and responding to emails on her behalf • Screening phone calls, enquiries and requests, and handling them when appropriate • Carrying out background research and presenting findings • Producing documents, briefing papers, reports and presentations • Fulfilling certain legal requirements for the company such as government reporting, contract management, and intellectual property management In addition to supporting executive management, additional duties may include: • Carrying out specific projects and research • Responsibility for accounts and budgets • Taking on some management responsibilities and working more closely with management • Being involved in decision-making processes.
🌟 Join the Culinary Symphony: Restaurant General Manager Wanted at Paesan Crouch End! 🌟 Are you a maestro of hospitality, ready to conduct a culinary orchestra in the heart of Crouch End? Paesan invites you to take center stage as our Restaurant General Manager, orchestrating an unparalleled dining experience that transcends expectations. About Us: Paesan Crouch End isn't just a restaurant; it's a gastronomic celebration, a fusion of Italian passion and community warmth. Nestled in the heart of Crouch End, our establishment has become a cherished destination for those seeking an authentic and memorable culinary journey. Your Role: Restaurant General Manager As the Restaurant General Manager, you will be the virtuoso behind the scenes, responsible for harmonizing the elements that make Paesan Crouch End a culinary gem. Your duties include: - Leadership Excellence: Lead, inspire, and cultivate a team of passionate individuals dedicated to delivering exceptional service. - Operational Mastery: Navigate the intricacies of day-to-day operations, ensuring efficiency, quality, and a touch of innovation. - Guest Experience: Craft a symphony of flavors and ambiance, ensuring every guest leaves with a melody of satisfaction. - Innovative Vision: Infuse creativity into our offerings, staying ahead of culinary trends and elevating the Paesan experience. - Financial Wizardry: Manage budgets, resources, and financial aspects with precision, contributing to the continued success of our establishment. Qualifications: - Proven experience as a General Manager in the restaurant industry, or an assistant General Manager ready to step up. - -Must be hands on just like the Ops and Director are. - Exceptional leadership and organizational skills. - Passion for delivering extraordinary customer experiences. - Excellent communication and interpersonal abilities. - Proficient in financial management and budgeting. - Staff Training Master Perks: - Competitive salary and benefits. - Opportunity to shape the culinary identity of Paesan Crouch End together with the Head Chef and Ops. - Join a passionate and dynamic team in a thriving community. Ready to compose a culinary masterpiece? Send your resume and an inspiring cover letter. Join us at Paesan Crouch End, where every meal is a note in the grand composition of culinary artistry! 🍽️🎶
SOUS CHEF - BAO BOROUGH Salary - Up to £42000 per year Schedule - Full Time Experience - 1 year in a quality restaurant Bao Borough are seeking a Sous Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Nestled in Borough Market, is our interpretation of the late night grill house under the railway tracks. Serving BAO, grill dishes and Hi-balls; and for those who like to sing whilst they eat, a ‘Paris, Texas’ inspired viewing window for the Karaoke room. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant; Strong awareness of trends and seasonality of produce; A highly creative approach to your work with excellent attention to detail; Proven ability to manage, train and motivate a Kitchen brigade; Experience scheduling and reviewing staff rotas; A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans.
*Store Manager* Team Leadership: • Recruit, train, and supervise staff. • Schedule and manage work shifts. • Foster a positive work environment by motivating and guiding the team. • Provide coaching and performance feedback to employees. Customer Service: • Ensure a high standard of customer service is maintained at all times. • Address customer inquiries and concerns promptly and professionally. • Develop and implement customer service policies and procedures. Inventory Management: • Oversee stock levels and replenishment. • Monitor stock rotation and manage perishable goods effectively. • Implement stock control procedures to minimize losses. Sales and Profitability: • Set and achieve sales targets. • Analyze sales data and implement strategies to increase profitability. • Control costs and manage the store's budget effectively. Store Operations: • Ensure the store is clean, organized, and well-maintained. • Monitor compliance with health and safety regulations. • Oversee cash handling and banking procedures. Merchandising: • Plan and execute product displays and promotions. • Manage pricing and markdowns to maximize sales and reduce wastage. • Maintain attractive product presentation and layout. Supplier Relations: • Establish and maintain relationships with suppliers. • Negotiate terms and conditions with suppliers to optimize product offerings. • Monitor deliveries and resolve any issues related to orders. Reports and Documentation: • Maintain accurate records of sales, expenses, and other operational data. • Prepare regular reports for senior management. • Ensure compliance with all legal and regulatory requirements.
1. plans catering services and directs staff 2. decides on range and quality of meals and beverages to be provided 3. discusses customers requirements for special occasions 4. purchases or directs the purchasing of supplies and arranges for preparation of accounts 5. verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements 6. plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff 7. checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit 8. determines staffing, financial, material and other short- and long-term requirements