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  • Apprentice Administrator
    Apprentice Administrator
    9 days ago
    £27000 yearly
    Full-time
    London

    Job description Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a leading IT company based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain practical workplace experience while earning a salary and working towards a recognised qualification. As part of a supportive and professional team, you will develop valuable business administration skills while assisting with the day-to-day operations of a fast-paced technology business. You'll gain hands-on experience across administration, customer service, project coordination and business support, providing you with an excellent foundation for a successful career in the IT industry. This is an ideal opportunity for motivated individuals who are organised, eager to learn and ready to take the first step into a professional career. Key responsibilities • Support the day-to-day administrative functions of the business and assist various departments across the organisation., • Manage emails, calendars and meeting schedules using Microsoft Outlook., • Prepare professional documents, reports and presentations using Microsoft Word, Excel and PowerPoint., • Update and maintain customer records and company databases using internal CRM systems., • Assist with processing business documentation, purchase orders and general office administration., • Coordinate meetings, training sessions and internal communications., • Provide excellent customer service by responding to telephone and email enquiries in a professional manner., • Support project administration for the IT team by tracking tasks, documentation and deadlines., • Organise and maintain digital filing systems to ensure company records remain accurate and accessible., • Work closely with experienced colleagues to develop knowledge of business operations and the technology sector., • Maintain confidentiality and handle sensitive business information professionally., • Complete apprenticeship coursework and attend any required training sessions. What we're looking for Recently completed A-Levels (or equivalent qualifications). Applicants must include their UCAS points on their CV as part of the application process. No previous office or administration experience is required, full training will be provided. Strong computer skills with a good working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint). Excellent written and verbal communication skills. A professional, enthusiastic and positive attitude with a willingness to learn. Strong organisational skills and attention to detail. Good time management and the ability to prioritise tasks effectively. Ability to work independently as well as part of a team. An interest in business administration and the IT industry. Benefits Starting salary of £27,000 per annum. Fully funded Business Administration qualification. Ongoing mentoring and career development opportunities. Valuable hands-on experience within a growing IT organisation. Supportive, professional team environment.

    No experience
    Easy apply
  • Sales & Relationship Administrator
    Sales & Relationship Administrator
    9 days ago
    £23000–£25000 yearly
    Full-time
    London

    Location: City of London – Fenchurch Street Salary: £23,000-£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the process as straightforward as possible for our clients while building strong, long-term relationships with the repairers and service providers we work alongside. The Role We are looking for a confident, friendly and organised Sales & Relationship Administrator to join our team. The primary focus of this role is to make regular outbound calls to our network of vehicle repairers across the UK. This is not a traditional hard-sales role. Your job is to make contact, build rapport and develop relationships with our repairers, ensuring there is regular communication between them and NASL. We want someone who is comfortable picking up the phone, starting conversations and gradually building genuine professional relationships. You will become a familiar point of contact for our repairer network and help us better understand their businesses, requirements and how NASL can support them. Key Responsibilities • Making regular outbound calls to existing and prospective vehicle repairers., • Introducing yourself and NASL and establishing a positive relationship with each repairer., • Building rapport with repairer owners, managers and other key contacts., • Maintaining regular contact so NASL remains familiar and front of mind., • Learning about each repairer's business, capabilities, services and requirements., • Checking how existing repairers are getting on and identifying any issues or areas where NASL can provide support., • Identifying potential opportunities to strengthen relationships and generate additional business between NASL and repairers., • Updating our internal systems with accurate contact details, notes and outcomes following conversations., • Scheduling appropriate follow-up calls and ensuring agreed actions are completed., • Communicating relevant information or opportunities to the wider NASL team., • Supporting the Sales and Operations teams with repairer relationship management., • Using Microsoft Office, email and our internal systems to maintain accurate records. What We're Looking For An excellent candidate for this role will have: • A confident and friendly telephone manner., • Strong communication and people skills., • The ability to build rapport naturally with different personalities., • Confidence making a high volume of outbound calls., • Good organisational and time-management skills., • Good written communication and basic administrative skills., • Confidence using Microsoft Office and cloud-based systems., • The ability to listen, ask good questions and understand what matters to the person they are speaking with., • A positive, proactive attitude and the ability to work independently., • The discipline to maintain regular follow-ups and accurate notes. Previous experience in customer service, telesales, account management, business development or telephone-based roles would be beneficial, although full training will be provided. Knowledge of the motor repair, accident management or automotive industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Opportunity to develop experience in relationship management and business development., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and enjoy building positive relationships. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

    Immediate start!
    No experience
    Easy apply
  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    12 days ago
    £23500–£26000 yearly
    Full-time
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

    Immediate start!
    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    3 days ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
    Easy apply
  • Temporary Family & Personal Assistant
    Temporary Family & Personal Assistant
    4 days ago
    £14–£15 hourly
    Full-time
    London

    We’re two young entrepreneurs (28y/o) with a 10-week-old baby, looking for an amazing extra pair of hands to join us for the next 1–4 months. We both work from home and are running businesses across furniture, real estate, fashion and tech, finishing a house renovation, and looking after our new baby. We’re looking for someone who can work alongside us and help wherever they’re most needed that day. This is a genuinely varied role. One day (or one hour!) could look completely different from the next. You might be: • Helping with business admin, research, emails, spreadsheets or organising samples, • Helping coordinate contractors, deliveries and outstanding renovation jobs, • Running errands, organising returns or picking things up, • Holding or entertaining the baby while one of us takes a call or catches up with emails, • Putting on a load of laundry, tidying the kitchen or helping get the house back in order, • Organising a cupboard, unpacking a delivery or making us all something quick for lunch, • Generally spotting what needs doing and taking it off our plate There will usually be all four of us at home together, so this isn't a traditional nanny, housekeeper or PA position. It's much more of an all-round support role, working alongside us as part of the family/work setup. We don't mind if your background is in production, personal assistance, childcare, fashion, hospitality, startups or something completely different. What matters most is that you're bright, warm, trustworthy, practical and extremely proactive. We're looking for the kind of person who doesn't need a rigid job description and naturally thinks, “What can I do to make today run more smoothly?” You should be comfortable around a young baby and equally comfortable jumping onto a laptop, speaking to a contractor or folding a load of laundry. Hours: Monday–Friday, 10am–6pm Duration: Minimum 1 month, potentially up to 4 months Start: ASAP Location: London, working from our home For the initial month, we're looking for someone who already works on a freelance/self-employed basis and is able to invoice us for their time. If you're interested, please send us a little about yourself, your experience, your availability and your freelance hourly/day rate.

    Immediate start!
    No experience
    Easy apply
  • Area Manager
    Area Manager
    9 days ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

    Immediate start!
    No experience
    Easy apply
  • Conveyancing Solicitor
    Conveyancing Solicitor
    11 days ago
    £50000–£70000 yearly
    Full-time
    London

    Job description: Residential Conveyancing Solicitor / Licensed Conveyancer Esca Staffing Solutions | Camden | £50,000 – £70,000 | Permanent Esca Staffing Solutions is working closely with a well-established, property-focused law firm in Camden to find their next great fee earner. Our client has been a fixture in the local market since the late 1980s — a firm of around 40 people, with a busy, close-knit conveyancing team of 14 at its heart. THE ROLE You'll be handling a solid day-to-day caseload of residential conveyancing — the focus of this role is firmly resi, though the firm does handle a small amount of commercial property, so a commercially aware mindset is a plus. This isn't a role where you're left to sink or swim — every fee earner has one-to-one paralegal support, post-completion work is handled entirely by a dedicated post-completion team, and a dedicated compliance team takes care of source of funds checks, so you're not chasing AML paperwork on top of your caseload. You focus on the case; they handle the admin. ABOUT YOU • Qualified Solicitor or Licensed Conveyancer, 2+ years PQE, • Solid, practical residential conveyancing experience, • A clean SRA record — no history of regulatory issues, • Whether you've come from a high-volume conveyancing factory or a boutique firm, we're interested — what matters more is how you work and who you are, • A genuine personality. This team works hard, but they like each other, and they want someone who'll fit right in WHAT'S ON OFFER • £50,000 – £70,000, competitive with the market, • 25 days annual holiday, • Flexible working — typically 2 days in the office, 3 remote (with an initial settling-in period based in the office), • Genuinely uncapped progression — courses and qualifications funded. One current partner started at the firm as a secretary, • Steady, high-quality instructions through strong, established relationships with local estate agents — the firm rarely needs to advertise for work, • Business development is recognised and rewarded for those who want to build their own pipeline, • Realistic targets — most files bill at a minimum of £2,000 + VAT, with annual targets set around 3x salary THE TEAM & THE PLACE Camden is a great place to be based — buzzing, easy to get to, none of the soulless commute of somewhere like Canary Wharf. The team of 14 is known for being supportive and motivational, especially for people earlier in their careers — genuinely low turnover, with people staying long-term. INTERESTED? This is a confidential search being handled exclusively by Esca Staffing Solutions. Get in touch for a confidential conversation and full details on the firm. Benefits: • Casual dress, • Company events, • Company pension, • Transport links, • Work from home Experience: • Post Qualification: 2 years (preferred)

    Immediate start!
    No experience
    Easy apply
  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    25 days ago
    £40000 yearly
    Full-time
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

    Immediate start!
    Easy apply
  • Office manager/Admin
    Office manager/Admin
    1 month ago
    £35000 yearly
    Part-time
    Childs Hill, Barnet

    Job Title: Office & External Relations AdministratorLocation: NW LondonPosition Type: Part-Time (Monday–Friday, TBC)About UsWe are a dynamic and expanding property management and investment company based in NW London. We manage a diverse and expanding portfolio of residential and commercial properties. As the business continues to scale, we are seeking a highly organised and proactive individual to support office operations, external stakeholder coordination, and administrative functions across the Group.Role OverviewThe Office & External Relations Administrator plays a central role in ensuring the smooth operation of the office, supporting the CEO and coordinating with partners, suppliers, and external stakeholders across property and finance. The role requires strong organisation, clear communication, and the confidence to manage a broad range of responsibilities in a busy, growing business.Key ResponsibilitiesOffice Operations & Administration • Oversee daily office operations, ensuring an organised and professional work environment., • Prepare documents, maintain filing systems, and ensure administrative records are up to date., • Manage data entry, database maintenance, and reporting on property-related and internal records. • Monitor office supplies, technology, and general office upkeep. Executive & Team Support • Provide administrative support to the CEO, including diary management, meeting scheduling, and occasional PA tasks. • Support the wider team, including property managers and external finance contacts with administrative and compliance-related tasks.External Relations & Communication • Act as a key liaison for external vendors and other third parties., • Handle incoming communications (phone, email, and post) professionally and efficiently., • Build and maintain strong working relationships with external property management and finance/accounting teams. • Process invoices, manage supplier communications, and maintain accurate financial records., • Coordinate with external accountants and finance partners to support smooth financial workflows.Property & Compliance Coordination • Assist, where necessary, with coordinating project work, and tracking follow-up actions., • Support the creation and maintenance of organised processes, tracking systems, and compliance-related documentation. • Maintain systems to ensure timely completion of property and administrative tasks. Skills & Qualifications • Proven office administration experience: property-related sector experience is helpful but not essential. • Excellent organisational and multitasking abilities, with strong attention to detail., • Clear and confident written and verbal communication skills., • Proficiency in Microsoft Office; ability to learn new software quickly., • Ability to work independently while contributing effectively to a small team., • Confident liaising with external suppliers, contractors, or professional service partners., • Basic finance or bookkeeping knowledge is desirable but not essential. Hours • Part-Time: (Monday–Friday, TBC) Benefits • Competitive salary based on experience, • Opportunities for career development within a growing organisation, • Supportive, collaborative, and stable work environment

    Immediate start!
    Easy apply
  • Restaurant Manager
    Restaurant Manager
    1 month ago
    £30000–£45000 yearly
    Full-time
    London

    About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

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