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We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 37.5 hours per week plus overtime (site rules applies). You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: - OFF Sun: - OFF Job description As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: Greeting and looking after our guests so they go home delighted Serving customers, ensuring they receive an easy and seamless personalised experience Being knowledgeable about the menu and making recommendations to our guests Representing Compass Group UK&I and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Hospitality Assistant will: Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride Take initiative and make decisions that are right for our customers Be an excellent team player with great communication skills Have a desire to succeed in your role Possess the ability to work under pressure As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!
we are on the lookout for an enthusiastic waiter to join our established team. the ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. while experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. we are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. manteca is as dynamic as it is fast paced, those who thrive on bustling environment will enamour the energy and buzz here. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer: - ‘employee of the month’ awards with bonus prizes - ‘refer a friend’ bonus - 50% staff discount at smokestak / agora/ oma and manteca - cost price wine through our suppliers - international trips for top performers - in-house training dedicated to your personal development - trips to meet suppliers and producers - company donations to charities our staff feel are close to home - ‘well fed and well watered’ at work policy
Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Are you a finance expert with a knack for number crunching and a zest for the bustling catering industry? We have the perfect next step in your career! We're looking for a proactive Finance Business Partner to join our dynamic team at the London Heathrow airline catering division. This role is not just a job, but a golden ticket to be at the heart of steering our financial strategy, directly influencing the growth and success of our business unit's budget. Your role will be pivotal in ushering in new systems and controls that not only streamline our operations but also significantly enhance efficiency and trim down costs, all while standing firm on our commitment to delivering high-quality production and service. What you can expect: Collaborate with multiple stakeholders to create and implement strategic financial plans that align with organizational goals. Serve as a commercial contact and strategic partner, providing financial expertise and collaborating with operations to optimize catering production, logistics, and supply chain efficiency. Drive efficiency and utilize financial analysis to identify opportunities for revenue enhancement and cost optimization while focusing on cost reduction and stabilizing operations without compromising on quality. Oversee the preparation of accurate and timely financial reporting while implementing and maintaining robust financial controls to safeguard company assets. Lead process improvement and collaborate with IT to lead initiatives for streamlining financial processes and enhancing efficiency across the organization. Be a champion of culture and work in tandem with production and service departments to ensure excellence and customer satisfaction are at the forefront. Ensure compliance with applicable financial regulations and standards and identify and manage financial risks by implementing strategies to mitigate potential issues. Qualifications Possesses a bachelor’s degree in finance, accounting, business administration, or a related field. A master’s in business administration (MBA) or qualifications such as CFA or CIMA would be highly desirable. Has experience in finance roles and production environments with a proven record and strong analytical skills paired with a high affinity for numbers. Has prior experience in the catering, hospitality, or food and beverage industry with an understanding of the specific financial and operational dynamics of the sector. Who can bring exceptional IT skills, particularly in MS Excel and MS PowerPoint; knowledge of database management, ERP systems, Microsoft Navision, Oracle Essbase, and Power BI would be a plus. Is Fluent in English, exhibiting strong communication skills and assertiveness. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are currently tell seeking driven professionals to join our dynamic team at Moorgate? *Why?* Your expertise underscores the importance of exceptional customer service in attracting potential clients. *What’s involved?* Engaging with both new and existing customers through field based residential campaigns Utilising outstanding customer service abilities alongside comprehensive sales training. Actively participating in team motivation and fostering confidence *What are the benefits* Weekly earnings No prior experience needed; full training provided. Enjoyable,vibrant atmosphere with a strong social dynamic. Exciting incentives to keep you motivated. Personalised support and guidance to improve your sales and customer service skills. Lucrative, uncapped earnings based on performance. Clear advancement opportunities through our business development programme Exciting travel and networking opportunities including destinations like Ibiza, Paris, Dubai, Morocco and more. Don’t miss out on this opportunity, if you’re eligible to work in the UK apply now!
HGV Breakdown Technician Wanted – Help us drive the country forward. - Location: Peterborough - Salary: £55,000 – £65,000 OTE– competitive salary - Job Type: Full Time, permanent Are you an experienced HGV Technician looking for an exciting challenge? Join our dynamic and fast-paced team as a Breakdown HGV Technician and become a key player in keeping the UK’s roads moving! Are you looking for an exciting opportunity to work with a forward-thinking company that values their team? Join us and accelerate your career with industry-leading benefits such as tooling schemes, first-class training and plenty of room for growth. Why choose us?… - Competitive Salary . Earn top-tier pay with overtime incentives. - Annual Tooling Scheme . Tools aren’t cheap! That’s why every tech gets £1,500 a year in vouchers for the essential tools they need to perform. - Career Progression. We’re here to help you achieve your career goals with industry-leading training and support. - Boost Your Health. Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance. - Extra Benefits! Enjoy free on-site gym facilities, designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts. - AND MORE! The Challenge… As a Breakdown technician, you will be on the front line… - Responding swiftly to roadside breakdowns or faults at customer locations. - Diagnosing vehicle defects and issues. - Servicing and repairing vehicles to MOT and DVSA standards. - Ensuring legal compliance and roadworthiness at all times. - Completing workshop tasks efficiently and to required standards. - Working independently with strong self-motivation. - Following authorisation procedures for necessary repairs. - Accurately completing inspection documents, job sheets, and timesheets. - Meeting deadlines and taking initiative in problem-solving. - Adhering to strict health and safety protocols. - Communicating effectively with customers and colleagues. - Representing RH Commercial Vehicles with a professional, customer-focused attitude. What we are looking for… - IVR Qualification for roadside assistant – A MUST - A valid and full driving licence. - Your own tools – but we’ll give you an allowance - An efficient, precise and experienced technician with a comprehensive knowledge of various vehicle makes, electronics, and diagnostics. - A responsive attitude committed to developing your and your colleagues’ skills. - Excellent interpersonal skills with the ability to build strong relationships with customers and colleagues. - A self-motivated mindset with the ability to work independently and exercise initiative. - You’ll really hit the ground running if you have… - Previous Roadside Technician experience - 5+ Years’ experience within a main dealership - Experience working with Renault and Isuzu Trucks’ products. Who are RH Commercial Vehicles?… With over 40 years of expertise in the commercial vehicle market, we are the trusted dealer for all things trucks and vans. As an official Renault Trucks and Isuzu Trucks dealer, we operate from six sites across the East Midlands, providing unmatched service and support to our customers. Our team is large, lively and passionate about what we do – and you could be the next proud professional to join our team. Based at our Peterborough site, you’ll join a skilled workshop team that’s the beating heart of our business, driving success every day. Ready to take the wheel? If you’re excited about this opportunity, don’t wait – apply now and shift gears in your career! Drive your future forward – apply today.
A great opportunity to join the world’s largest pizza delivery company, a place where winning, service, quality and relationships are values that underpin all that we do. Our Dominos store is currently looking to recruit delivery drivers who are passionate about customer service and have a love for pizza. Come and join a great team where we can offer flexible weekly rotas. We use state-of-the-art technology to support you in your role, enabling you to become more efficient and earn more money per drop you make. We offer hourly pay+ mileage rate per delivery and access to your own tips and discounts in store. As a Delivery Driver for Domino’s Pizza you will: Be passionate about delivering excellent customer service Work well as part of a team Show hustle and pride whilst representing the brand Be flexible with working hours(Days, evening & weekends) Many opportunities to push yourself and progress within the company Opportunity to develop your skills with a worldwide brand What we need from you: Have your own vehicle Have a valid UK Passport/Right to work in the UK Have a Full UK Driving License with fewer than 6 points in the last 5 years Why join us? Competitive hourly rate+mileage rate per delivery for your own vehicle+Tips Great career progression opportunities Personal development Paid holiday Free uniform - returnable Flexible Hours(Days, Evening&weekends) Pension Scheme Staff Discount Business insurance provided at no cost to you (3rd Party) Experience isn’t necessary, as we’ll provide you with a full induction and training program. Looking to try something new or learn some new skills? Maybe you’re looking to earn some extra money, or for the right job, with the right brand to grow your career? If you’re honest and friendly, and you take pride in your work, we’d love to hear from you. If you’re interested please do contact Church Crookham Domino’s store - Many Thanks, Priyanka Selvaraj - Store Incharge.
A great opportunity to join the world’s largest pizza delivery company, a place where winning, service, quality and relationships are values that underpin all that we do. Our Dominos store is currently looking to recruit delivery drivers who are passionate about customer service and have a love for pizza. Come and join a great team where we can offer flexible weekly rotas. We use state-of-the-art technology to support you in your role, enabling you to become more efficient and earn more money per drop you make. We offer hourly pay+ mileage rate per delivery and access to your own tips and discounts in store. As a Delivery Driver for Domino’s Pizza you will: Be passionate about delivering excellent customer service Work well as part of a team Show hustle and pride whilst representing the brand Be flexible with working hours(Days, evening & weekends) Many opportunities to push yourself and progress within the company Opportunity to develop your skills with a worldwide brand What we need from you: Have your own vehicle Have a valid UK Passport/Right to work in the UK Have a Full UK Driving License with fewer than 6 points in the last 5 years Why join us? Competitive hourly rate+mileage rate per delivery for your own vehicle+Tips Great career progression opportunities Personal development Paid holiday Free uniform - returnable Flexible Hours(Days, Evening&weekends) Pension Scheme Staff Discount Business insurance provided at no cost to you (3rd Party) Experience isn’t necessary, as we’ll provide you with a full induction and training program. Looking to try something new or learn some new skills? Maybe you’re looking to earn some extra money, or for the right job, with the right brand to grow your career? If you’re honest and friendly, and you take pride in your work, we’d love to hear from you.
A great opportunity to join the world’s largest pizza delivery company, a place where winning, service, quality and relationships are values that underpin all that we do. Our Dominos store is currently looking to recruit delivery drivers who are passionate about customer service and have a love for pizza. Come and join a great team where we can offer flexible weekly rotas. We use state-of-the-art technology to support you in your role, enabling you to become more efficient and earn more money per drop you make. We offer hourly pay+ mileage rate per delivery and access to your own tips and discounts in store. As a Delivery Driver for Domino’s Pizza you will: Be passionate about delivering excellent customer service. Work well as part of a team. Show hustle and pride whilst representing the brand. Be flexible with working hours(Days, evening & weekends). Many opportunities to push yourself and progress within the company. Opportunity to develop your skills with a worldwide brand What we need from you: Have your own vehicle. Have a valid UK Passport/Right to work in the UK. Have a Full UK Driving License with fewer than 6 points in the last 5 years. Why join us? Competitive hourly rate + mileage rate per delivery for your own vehicle + Tips. Great career progression opportunities. Personal development Paid holiday Free uniform - returnable Flexible Hours(Days, Evening&weekends) Pension Scheme Staff Discount Business insurance provided at no cost to you (3rd Party) Experience isn’t necessary, as we’ll provide you with a full induction and training program. Looking to try something new or learn some new skills? Maybe you’re looking to earn some extra money, or for the right job, with the right brand to grow your career? If you’re honest and friendly, and you take pride in your work, we’d love to hear from you.
A great opportunity to join the world’s largest pizza delivery company, a place where winning, service, quality and relationships are values that underpin all that we do. Our Dominos store is currently looking to recruit delivery drivers who are passionate about customer service and have a love for pizza. Come and join a great team where we can offer flexible weekly rotas. We use state-of-the-art technology to support you in your role, enabling you to become more efficient and earn more money per drop you make. We offer hourly pay+ mileage rate per delivery and access to your own tips and discounts in store. As a Delivery Driver for Domino’s Pizza you will: Be passionate about delivering excellent customer service Work well as part of a team Show hustle and pride whilst representing the brand Be flexible with working hours(Days, evening & weekends) Many opportunities to push yourself and progress within the company Opportunity to develop your skills with a worldwide brand What we need from you: Have your own vehicle Have a valid UK Passport/Right to work in the UK Have a Full UK Driving License with fewer than 6 points in the last 5 years Why join us? Competitive hourly rate+mileage rate per delivery for your own vehicle+Tips Great career progression opportunities Personal development Paid holiday Free uniform - returnable Flexible Hours(Days, Evening&weekends) Pension Scheme Staff Discount Business insurance provided at no cost to you (3rd Party) Experience isn’t necessary, as we’ll provide you with a full induction and training program. Looking to try something new or learn some new skills? Maybe you’re looking to earn some extra money, or for the right job, with the right brand to grow your career? If you’re honest and friendly, and you take pride in your work, we’d love to hear from you.
A great opportunity to join the world’s largest pizza delivery company, a place where winning, service, quality and relationships are values that underpin all that we do. Our Dominos store is currently looking to recruit delivery drivers who are passionate about customer service and have a love for pizza. Come and join a great team where we can offer flexible weekly rotas. We use state-of-the-art technology to support you in your role, enabling you to become more efficient and earn more money per drop you make. We offer hourly pay+ mileage rate per delivery and access to your own tips and discounts in store. As a Delivery Driver for Domino’s Pizza you will: Be passionate about delivering excellent customer service Work well as part of a team Show hustle and pride whilst representing the brand Be flexible with working hours(Days, evening & weekends) Many opportunities to push yourself and progress within the company Opportunity to develop your skills with a worldwide brand What we need from you: Have your own vehicle Have a valid UK Passport/Right to work in the UK Have a Full UK Driving License with fewer than 6 points in the last 5 years Why join us? Competitive hourly rate+mileage rate per delivery for your own vehicle+Tips Great career progression opportunities Personal development Paid holiday Free uniform - returnable Flexible Hours(Days, Evening&weekends) Pension Scheme Staff Discount Business insurance provided at no cost to you (3rd Party) Experience isn’t necessary, as we’ll provide you with a full induction and training program. Looking to try something new or learn some new skills? Maybe you’re looking to earn some extra money, or for the right job, with the right brand to grow your career? If you’re honest and friendly, and you take pride in your work, we’d love to hear from you.
Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).
Business Sales Executives within our International Student Recruitment Team: As a business Sales Executives, you'll give customers Information, help and advice about products or services with the aim of making sales and retaining clients . Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling and placement services to Local and International students. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. Business Sales Executives will run the sales departments of a business to offer goods and services to associates and students for profit. Their primary duties include approaching prospective Students, Associates, winning new consultants, Clients, maintaining good relationships with Associates and setting sales goals. You'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company. Business Sales Executives often have to make cold calls and arrange meetings with clients, respond to emails and telephone calls and meet with clients face-to-face. He has to work both in the office and on the field, where they find clients and negotiate prices. Business Sales Executives will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Business Sales Executives duties and responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - Business Sales Executives have to maintain relationships with clients and customers to understand their needs. - Engage with offer holders through multiple communication channels. - actively guide applicants through the entire application cycle. - advise students on how to meet outstanding conditions, interviews, outstanding docs and English tests. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Contributing to team effort by accomplishing related results, contributing ideas, and providing feedback as needed. - Advising product developers on improvements to include in forthcoming product developments and discussing special promotions. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Maintaining accurate records, Reviewing sales performance and negotiating contracts and packages. - Achieve and exceed sales targets on a regular basis - Help students and families choose a school, college, University or other programmes. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Represent Escape Ilford College of Business Management at events and exhibitions as needed.
Job Summary: As a Customer Service Representative, you will aid us in expansion by communicating directly with potential customers. Your responsibilities include promoting our service, providing exceptional customer service, and meeting performance targets. This position requires strong communication skills, a good mindset, and the ability to work independently. Responsibilities: - Engage with potential consumers to introduce them to our offerings. - Educate potential customers about the advantages and characteristics of our products and services. - Develop and maintain a solid understanding of our product and service offerings. - Meet or exceed weekly and monthly performance targets. - Develop and maintain positive client connections to encourage repeat business and referrals. Requirements: - Strong communication skills, both verbal and written - Strong persuasive and negotiation abilities. - Ability to effectively communicate with customers from diverse backgrounds - Experience in upselling products or services is advantageous - Self-motivated with a results-driven approach. - Ability to work independently and manage time effectively. Join our team and contribute to a vibrant, forward-thinking company where your efforts can make a significant impact!
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
IOR Marketing is looking for motivated and driven individuals to join our team as Sales Assistants. This role offers an exciting opportunity to be self-employed while developing valuable business and leadership skills. You will work with a variety of clients, helping to represent their brands through direct customer engagement and personalized marketing solutions. Key Responsibilities: - Build and manage client relationships to drive business growth. - Engage with customers in diverse environments, delivering tailored product presentations. - Actively contribute to sales strategies and client acquisition goals. - Participate in regular business development training to enhance sales techniques and leadership skills. - Attend company-sponsored work trips and networking events, providing opportunities for personal and professional growth. What We Offer: - Full independence in managing your schedule and work hours. - Opportunities for rapid career progression based on performance. - Leadership and team-building opportunities - Mentorship and business development programs to support entrepreneurial growth. If you're looking for an opportunity to be your own boss, take control of your career, and participate in exciting work opportunities, IOR Marketing could be the right fit for you.