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Compliance & T&C Manager At Trulife Financial The Opportunity As a Compliance & T&C Manager, you will deliver quality, risk, and Training & Competence oversight to advisers in line with Trulife Financial and The Openwork Partnership standards. Working closely with the leadership team, Principal, and Openwork stakeholders, you will play a key role in driving adviser standards, positive customer outcomes, and continuous improvement across the business. With a growing team of 70+ advisers across Mortgage, Protection, Wealth, and Financial Planning, this role offers the opportunity to genuinely influence adviser quality, supervision standards, and business growth within one of the fastest-growing firms in the Openwork Partnership. This is not a box-ticking compliance role. We are looking for someone who can positively influence standards, support adviser development, challenge where appropriate, and help shape the future structure of quality and supervision within the business. Based from our South Wales HQ, with flexible and hybrid working available, this is an excellent opportunity for an ambitious individual looking to make a meaningful impact within a growing financial services business. The Benefits • Competitive package (discussed on application), • Flexible and hybrid working approach, • Opportunity to help shape compliance and supervision within a growing business, • Exposure across Mortgage, Protection, Wealth, and Financial Planning advice, • Ongoing professional development support, • Supportive, ambitious, and collaborative leadership team, • Opportunity to join one of the fastest-growing advice businesses within the industry, • An inclusive culture focused on progression, accountability, and development Key Responsibilities • Deliver supervision in line with Trulife Financial’s Assurance Model and Supervision Framework, • Provide effective oversight and engagement with Practice Supervisors where appropriate, • Apply a tailored, risk-based supervision approach with effective root cause analysis and remedial action planning, • Promote strong customer outcomes through collaborative engagement with advisers, • Use MI, data analysis, and critical thinking to identify trends, risks, and supervision priorities, • Influence positive behaviours around conduct, competence, professionalism, and client outcomes, • Balance commercial awareness with regulatory responsibility, • Manage and organise supervision activity effectively to ensure regulatory requirements are met, • Proactively identify and address emerging risks across the business, • Support adviser development through coaching, feedback, and quality oversight, • Contribute towards the continued growth and development of the business through strong compliance leadership. What You’ll Need to Succeed Essential • Mortgage Advice Qualification (or equivalent), • Minimum 2 years’ experience supervising advisers and providing technical guidance, • Strong understanding of the FCA Training & Competence Handbook, • Experience applying FCA regulatory knowledge across a wide range of scenarios, • Ability to create and implement remediation plans focused on quality and client outcomes, • Strong communication, influencing, and stakeholder management skills, • Ability to operate confidently and independently within a fast-paced environment. Desirable / Developmental • Level 4 Diploma qualification or willingness to achieve within 18 months, • Equity Release qualification or willingness to complete within 12 months, • Commitment to maintaining CPD, SPS, and ongoing competence requirements, • Experience across Mortgage, Protection, and/or Wealth advice environments, • Key Competencies, • Strong analytical and problem-solving ability, • Effective judgement and decision making, • Confidence operating independently and handling challenges professionally, • Ability to build rapport and influence stakeholders at all levels, • Commercial awareness balanced with customer and regulatory focus, • Collaborative mindset with a drive to improve outcomes across teams, • Ability to challenge constructively whilst maintaining strong working relationships, • Organised, proactive, and solutions-focused approach Why Join Trulife Financial? Trulife Financial is a dynamic, ambitious, and rapidly growing financial services business built around the strength of its people. We currently have a team of 70+ advisers providing Protection, Mortgage, Wealth, and Financial Planning advice across the UK. We are proud of the culture and team we have built, combining a supportive and collaborative environment with high standards, professionalism, and a real focus on delivering positive client outcomes. As a business, we are extremely ambitious and committed to continued growth whilst maintaining the quality of advice and service we provide. We are committed to investing in our advisers and colleagues, creating an environment where individuals can develop personally and professionally whilst making a meaningful impact on the business and the clients we support. At Trulife, culture matters. We believe in high performance, accountability, collaboration, and supporting people to achieve their full potential. We also recognise the importance of flexibility, individuality, and creating a workplace where people genuinely enjoy what they do whilst building a successful long-term career. If you are looking for an opportunity to make a genuine impact within a growing and ambitious financial services business, we would welcome the opportunity to speak with you.

IT Service Desk Analyst Location: Bedwas, Caerphilly Salary: up to £35,000 per annum About us CheckFire – serving the fire trade since 1975. With 50 years’ experience in the Fire Safety, nobody knows the trade better. We have established a proven track record of excellence and have earned the respect of our customers by delivering quality products and dependable service. As the market leader in the Fire Trade, we offer an unparalleled level of capability and reliability. Our stocks are enormous, our service is personal, and our promises are genuine. About the Role The IT Service Desk Analyst is the first point of contact for all IT-related incidents, service requests, and queries across the MultiShield Group. You will deliver high-quality technical support, ensure rapid issue resolution, and play a key role in maintaining a stable, secure, and efficient technology environment. This role supports hardware, software, networks, business systems, and end-user services while contributing to ongoing improvements in IT service delivery. Key Responsibilities· First Line Support & Incident Management • Act as the initial point of contact for all IT support issues via phone, email, ticketing system, and in person., • Log, prioritise, and manage incidents and service requests using ITSM tools., • Troubleshoot and resolve hardware, software, and network issues efficiently., • Escalate more complex problems to second-line or specialist teams where required. User Support & Customer Service • Provide outstanding customer service to all internal users across the Group., • Support employees with the setup, access, and use of business applications and tools., • Assist with user onboarding/offboarding, including accounts, devices, and permissions., • Produce and maintain end-user guides and knowledge-base articles. Systems, Devices & Infrastructure Support • Prepare, configure, and deploy laptops, desktops, printers, mobile devices, and peripherals., • Support Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive., • Assist with network troubleshooting (WiFi issues, basic connectivity checks)., • Maintain and update asset inventory records. Security & Compliance • Ensure all systems and devices follow CheckFire’s IT security policies., • Support patching, antivirus, MFA, and general cybersecurity practices., • Identify and report potential security risks or suspicious activity. Continuous Improvement • Identify recurring problems and recommend long-term solutions., • Contribute to process improvements within the IT Service Desk., • Support IT projects, system upgrades, and rollout activities as required. Requirements Essential • Experience in a similar IT support/helpdesk or service-desk environment., • Strong knowledge of Windows operating systems and Microsoft 365., • Basic understanding of networks, user administration, and hardware troubleshooting., • Excellent communication and customer-service skills., • Ability to prioritise tasks in a fast-paced environment. Desirable • Experience with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira)., • Exposure to cloud environments (Azure AD, Intune, MDM)., • Understanding of ITIL principles., • Knowledge of cybersecurity fundamentals. In return we offer • 25 days holiday + up to 4 days for Christmas Shutdown + Bank Holidays, • Profit Share Scheme - % of your salary paid quarterly, dependant on business results, • Employee Assistance Programme (EAP), • Access to GP appointments and medical experts, • Employee incentives & engagement, • Pension Scheme with Royal London, • Modern, comfortable office spaces

About us CheckFire – serving the fire trade since 1975. With 50 years’ experience in the Fire Safety, nobody knows the trade better. We have established a proven track record of excellence and have earned the respect of our customers by delivering quality products and dependable service. As the market leader in the Fire Trade, we offer an unparalleled level of capability and reliability. Our stocks are enormous, our service is personal, and our promises are genuine. About the role The Transport Manager will oversee the day-to-day transport operation, working with the transport supervisor ensuring efficient fleet utilisation and full legal compliance. You'll lead a dedicated transport team of circa. 15 van drivers and multiple external carriers, driving high standards, safety, and delivery performance across the Active Fire Division. Key Responsibilities • Lead, manage, and continuously improve Checkfire’s and PJ Fire’s transport operations across own-fleet vehicles and external carriers., • Ensure full compliance with all UK transport legislation, including Operator’s License, driver hours, vehicle maintenance, insurance and Health & Safety requirements., • Oversee driver management, training, and performance, promoting a strong culture of safety and professionalism., • Manage relationships with third-party transport providers, ensuring service levels, cost control, and compliance standards are consistently met., • Plan and optimise delivery schedules and routes to maximise efficiency and customer satisfaction., • Monitor and report on key transport KPIs — including delivery performance, fleet utilisation, and cost efficiency., • Ensure timely servicing, inspection, and record-keeping for all fleet vehicles., • Collaborate with warehouse, customer service, and sales teams to align transport operations with business priorities and customer needs., • Oversee transport budgets, forecasts, and cost management initiatives., • Investigate and report on incidents, delivery issues, and compliance breaches, implementing corrective actions as required., • Champion continuous improvement and innovation across all logistics functions. Requirements • Proven experience in a Transport Manager or senior logistics management role., • Strong working knowledge of UK transport and driver compliance requirements., • Excellent leadership, communication, and people management skills., • Sound understanding of logistics systems, route planning, and fleet management software., • Strong analytical, problem-solving, and decision-making abilities., • Customer-focused mindset with an emphasis on reliability and service quality., • Experience in managing a circa £2M transport budget. Education/Experience required: • CPC in Road Haulage Operations (desirable)., • Experience managing a mixed transport model (own fleet and third-party providers)., • ILM Level 3 or above (desirable), • Full driving license, • IOSH/NEBOSH Health and Safety In return we offer • 25 days holiday + up to 4 days for Christmas Shutdown + Bank Holidays, • Profit Share Scheme - % of your salary paid quarterly, dependant on business results, • Employee Assistance Programme (EAP), • Access to GP appointments and medical experts, • Employee incentives & engagement, • Pension Scheme with Royal London, • Modern, comfortable office spaces

ELECTRICAL MAINTENANCE ENGINEER Job Title: Electrical Maintenance Engineer Location: Newport, Wales Salary: £45,000 (OTE £55,000+) Job Role of the Electrical Maintenance Engineer. A great opportunity has come to market for a Electrical Maintenance Engineer to join a company that consistently invests in its site, equipment, and engineering infrastructure, ensuring engineers can work with reliable machinery and modern systems. Over the last few years, the company has seen some significant growth which has led to the introduction of new lines and new infrastructure. The company want to keep investing into both the site and engineers to keep up with the success and growth of the business. You will be responsible for both electrical and mechanical maintenance, responding to breakdowns, completing planned preventative maintenance, and supporting continuous improvement initiatives across site machinery. Sector - Factory Maintenance Non-Negotiable Requirements of the Electrical Maintenance Engineer • Multi-skilled maintenance experience within an industrial manufacturing environment., • Engineering Qualification Requirements for the Electrical Maintenance Engineer

MECHANICAL MAINTENANCE ENGINEER Job Title: Mechancial Maintenance Engineer Location: Newport, Wales Salary: £45,000 (OTE £55,000+) Job Role of the Mechancial Maintenance Engineer. A great opportunity has come to market for a Mechancial Maintenance Engineer to join a company that consistently invests in its site, equipment, and engineering infrastructure, ensuring engineers can work with reliable machinery and modern systems. Over the last few years, the company has seen some significant growth which has led to the introduction of new lines and new infrastructure. The company want to keep investing into both the site and engineers to keep up with the success and growth of the business. You will be responsible for both electrical and mechanical maintenance, responding to breakdowns, completing planned preventative maintenance, and supporting continuous improvement initiatives across site machinery. Sector - Factory Maintenance Non-Negotiable Requirements of the Mechancial Maintenance Engineer • Multi-skilled maintenance experience within an industrial manufacturing environment., • Engineering Qualification Requirements for the Mechancial Mainten...

Maintenance Technician Llantrisant CF72 Commutable from Llantrisant, Tonyrefail, Talbot Green, Pontypridd, Treforest, Treorchy, Porth, Tonypandy, Ferndale, Aberdare, Mountain Ash, Cardiff, Caerphilly, Barry, Penarth, Dinas Powys, Bridgend, Pencoed, Pyle, Maesteg £40,000 Benefits 25 days holiday + Bank Holidays Day Shift Company Bonus Company Pension Training and development coursesAn established and rapidly growing manufacturer with a reputation for quality and innovation is looking to strengthen its maintenance team with the addition of an experienced maintenance engineer. Supplying into high-value industries, this business has built a strong reputation. With ongoing investment in machinery, people, and processes, the site offers a modern, well-equipped environment where craftsmanship and engineering excellence are genuinely valued. This is an opportunity to join a stable, growing company where your skill and experience will play a key role in supporting production and driving standards forward. Roles and Responsibilities: Part of the maintenance and continuous improvement team, acting as the main engineering contact for production staff. Communicates effectively across teams, ensuring smooth coordination while maintaining productivity through planned maintenance and timely repairs. Responds quickly to breakdowns, carrying out fault diagnosis and implementing long-term fixes to prevent repeat issues. Supports ...

SHEQ Manager (Water) Llantrisant Permanent salary + benefits package We are seeking an experienced SHEQ Manager to join a growing infrastructure contractor delivering projects primarily within the water and wastewater sector. This is a key leadership role, responsible for driving safety, health, environmental and quality performance across multiple projects and operational teams. The successful candidate will bring strong water sector experience, a proactive approach to SHEQ leadership, and the ability to influence and embed best practice at all levels of the business. The Role As SHEQ Manager, you will lead the development, implementation and continual improvement of SHEQ systems and standards, ensuring full compliance with legislation, client requirements and industry best practice. You will work closely with operational, commercial and leadership teams to promote a positive safety culture and ensure high standards are consistently achieved across all sites. Key Responsibilities Lead and manage all SHEQ activities across water and associated civils projects Develop, implement and maintain SHEQ management systems Ensure compliance with relevant H&S legislation, environmental regulations and quality standards Act as the key point of contact for clients, regulators and auditors on SHEQ matters Conduct audits, inspections and site visits, providing visible leadership Lead incident, acciden...

About The RolePurchase Ledger ManagerCaerphilly Head OfficeCompetitive Salary, permanent position, full time Monday to FridayWe’re looking for an experienced, proactive Purchase Ledger Manager to lead our Purchase Ledger and Cash Processing teams. This is a fantastic opportunity to play a key role in ensuring the smooth and efficient running of critical financial operations within a fast-paced business environment.It’s a rewarding role where you’ll be responsible for driving accuracy, efficiency, and continuous improvement across the purchase ledger and cash functions, while supporting and developing a high-performing team. You’ll be joining a market leading company where you will lead and shape a key finance function, in a role where you can genuinely make an impact.Your role as Purchase Ledger Manager role at phs: • Lead, motivate and develop the Purchase Ledger and Cash Processing teams, including one-to-ones, performance management, development and coaching, • Oversee day-to-day operations, acting as the main point of escalation for queries and issues, • Manage system interfaces and resolve errors, ensuring smooth processing, • Review and approve payments, supplier changes, and ensure compliance with our policies, • Perform regular reviews of aged creditors, debit balances, and on-hold invoices, ensuring timely resolution, • Comp...

Head of People Services (Hybrid South Wales) 12-month Fixed Term contract £75,000 plus benefits A multi-site business is seeking an experiencedHead of People Services on a 12-month fixed term contractto develop and lead the People Services function and drive the development of a high-performing HR Shared Services team. The role is responsible for delivering efficient, high-quality HR services to colleagues across the business, including: • Employee lifecycle processes, • Payroll management across multiple payrolls, • HR systems and data governance, • Continuous improvement of HR operations and service delivery A key focus of the position will be designing and implementing new ways of working, alongside leading process improvement and systems transformation initiatives to enhance efficiency, accuracy, and colleague experience. Leading a team of HR advisors, administrators, and payroll specialists, the successful candidate will ensure operational excellence while supporting wider business transformation and change programmes across the organisation.<...

Multi-Skilled Maintenance Engineer (Shift) Salary: £42,000 £48,000 + overtime + benefits Location: South Wales Benefits: • Competitive salary with regular overtime available, • Shift allowance included in overall package, • 25 days holiday + bank holidays, • Company pension scheme, • Life assurance, • Ongoing training and development (including PLC/automation exposure), • Opportunities for progression within a growing business, • Stable, long-term employment within a well-established manufacturer A well-established food manufacturing business is looking for a Multi-Skilled Maintenance Engineer to join their fast-paced production site. This is a shift-based role offering strong earning potential and exposure to a highly automated environment. Shift Pattern: • Rotating days and nights (panama / continental style) (full pattern available on application) What youll be doing: • Reactive and planned maintenance across production lines, • Fault finding on electrical and mechanical systems, • Supporting continuous improvement projects

About The Role Purchase Ledger Manager Caerphilly Head Office Competitive Salary, permanent position, full time Monday to Friday Were looking for an experienced, proactive Purchase Ledger Manager to lead our Purchase Ledger and Cash Processing teams. This is a fantastic opportunity to play a key role in ensuring the smooth and efficient running of critical financial operations within a fast-paced business environment. Its a rewarding role where youll be responsible for driving accuracy, efficiency, and continuous improvement across the purchase ledger and cash functions, while supporting and developing a high-performing team. Youll be joining a market leading company where you will lead and shape a key finance function, in a role where you can genuinely make an impact. Your role asPurchase Ledger Managerroleatphs: • Lead, motivate and develop the Purchase Ledger and Cash Processing teams, including one-to-ones, performance management, development and coaching, • Oversee day-to-day operations, acting as the main point of escalation for queries and issues, • Manage system interfaces and resolve errors, ensuring smooth processing, • Review and approve payments, supplier changes, and ensure compliance with our policies, • Perform regular reviews of aged creditors, debit balances, and on-hold invoices, ens...

We’re part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. Tata Steel is one of the world’s top 10 steel producers. Catnic is a thriving part of Tata Steel UK and a recognised market

Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship. The Contracts Manager is responsible for maintaining the health of Transport for Wales' (TfW) contract portfolio by supporting contract owners and managing the provision of expert advice and governance to ensure TfW can effectively deliver contracts and mitigate commercial risk to the organisation. • Coordinating and organising the business to take better ownership of and accountability for contracts by collaborating directly with procurement and contract owners to ensure the business is effectively planning resources and managing the future needs of the business., • Review and sign off all contract changes up to the role's delegated authority level (excluding Infrastructure and Grant Agreement) by challenging the justification for a contract variation or extension and liaising with partners and suppliers to ensure there are appropriate contract terms to execute the change in line with available budget and obtain commercial information and internal approval to ensure governance over contracts., • Be the subject matter expert for contract management in the business by providing the business, senior leadership, and contract owners with advice to ensure compliant and effective contract performance and/or any contractual due diligence over new group entities., • Addressing poor performance issues with suppliers by overseeing contract management activities and interventions to ensure effective risk mitigation., • Manage the provision of contract desktop reviews and whole-life contract cost reconciliations across the business by executing these activities and upskilling the contract management team to perform the same, to mitigate commercial risk and validate contract costs incurred to date., • Improve and maintain TfW contract management knowledge through mentoring, coaching, and upskilling the business in best practice contract management to ensure contracts are managed effectively and deliver on contractual obligations., • Execute the contracting process for all non-farebox revenue opportunities across the organisation, by liaising with key business unit stakeholders to develop a pipeline, providing support in developing bids, and articulating our scope, to ensure TfW's client contracts are robust and deliver the requirements expected., • A relevant professional qualification such as a relevant degree, MCIPS or MRICS, World Commerce and Contracting certification, or proven relevant experience., • Demonstrable experience of taking a leading role in managing complex and high value contracts in a regulated environment with focus on post-contract management., • Demonstrable experience of improving the business' knowledge of contract management through mentoring and coaching and driving a continuous improvement agenda., • Effective commercial and contract management skills, with demonstrable knowledge and execution of best practice contract management methodologies including but not limited to whole-life contract cost validations and contract desktop reviews., • Demonstrable experience of managing commercial discussions, negotiating, and documenting contract changes., • Experience of working within the requirements of Public Contracts Regulations. While not essential for this role, Welsh language skills would make a great addition to your application. TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses. We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels. We are a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. #J-18808-Ljbffr

Genuit Group, located in Caerphilly, is looking for a Continuous Improvement Practitioner to join their GBS team.You will enhance operations by implementing continuous improvement methodologies and championing the Genuit Business System.Your role will involve coaching colleagues, leading improvement

We are excited to offer a fantastic opportunity for a permanent Project Manager - IMSP Recoveries to join our dynamic AIW/IM team at Treforest. 37.5 hrs per week, on-site. (happy to discuss flexible working options) In this role, you will lead change management within our Infrastructure Maintenance (IM) portfolio. The role is highly client-facing and will play a critical part in managing change through formal IM and client Maintenance & Renewals (M&R) routines, while maintaining tight commercial and financial control. This role offers you the unique opportunity to work on the core valley lines - currently the biggest investment for transport infrastructure in Wales, undergoing transformation of the services provided. What You'll Do: Represent the Asset Manager at Schedule 9 change meetings with the client, ensuring that all asset changes impacting planned and scheduled maintenance activities are properly identified, assessed, and controlled. Tracking, governing, and reporting change that impacts cost, resources, and delivery. Production of clear, accurate planned vs actual and variance reporting on a monthly basis of scope deliverables, supporting senior leadership decision-making. Accountable for project budgets. Responsible for cost control, forecasting and commercial reporting for assigned projects. Manage and control change through established IM and client M&R governance routines. Drive timely and effective changes to plans to ensure continued compliance with regulatory and access maintenance requirements. Maintain and update the IM change tracker, ensuring full visibility of scope, cost, and resource impacts. Monitor and track payments under the Infrastructure Maintenance agreement. Lead on planned vs actual and variance analysis, producing clear monthly reports for senior stakeholders. Manage early warnings where potential cost or delivery risks may negatively affect infrastructure integrity or compliance. Support the development of stronger financial and commercial awareness across IMSP teams. Governance, Reporting & Leadership. Lead IMSP change meetings and establish a structured review schedule with all engineering discipline leads. Develop and maintain progress and efficiency trackers, providing timely and accurate updates to the Senior Leadership Team (SLT). Drive and evidence efficiency improvements within IMSP, demonstrating value and continuous improvement. Ensure IMSP remains compliant with relevant regulations, particularly those relating to access and maintenance. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Project Manager. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeship or professional membership, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Excellent working knowledge of rail infrastructure maintenance or other industrial infrastructure maintenance. Strong commercial acumen, with proven experience in controlling budgets and managing cost risk. Demonstrable experience managing multiple workstreams in a complex, regulated environment. Advanced skills in Excel and related reporting / analysis tools. Sound understanding of contractual requirements within an infrastructure or rail context. Professional qualification/membership is desirable. Ability to work independently, prioritise effectively, and deliver results. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman our recruiter for this role, at (url removed). #CVL #LI-SS1

Head of Digital Caerphilly Competitive salary + bonus About the role As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation. The Head of Digital role at phs will involve: Owning digital commercial performance including revenue, conversion, margin and customer lifetime value Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities Optimising the website experience across navigation, search, merchandising and checkout Partnering with marketing, technology and external suppliers to improve performance and stability Driving digital transformation including CRO, SEO, analytics and experimentation frameworks The ideal candidate for a Head of Digital at phs will have: Must have: Proven experience leading digital trading in a retail or B2B services environment Strong commercial acumen with a track record of delivering revenue growth Expertise in ecommerce, CRO, SEO, analytics and digital operations Experience stabilising and optimising newly launched digital platforms Strong stakeholder management across commercial, marketing and technology teams Ability to use data and insight to drive decisions and continuous improvement Experience working with external agencies and technology partners Experience building or developing digital teams and capability Desirable: Experience in transformation or digitally evolving organisations Exposure to agile or product-led delivery models In return for your commitment and expertise, you will get: Competitive salary + bonus Company car or car allowance Virtual GP for you and your household Buy and sell holiday scheme Amazing employee discounts with major supermarkets and retailers with phs Perks Training to expand your skills. We offer accredited ILM training through external and in-house training Apprenticeship opportunities 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme Free Parking onsite so no parking costs Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more About phs: phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations. We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces. At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work. TPBN1_UKTJ

Technical Manager Job Description Job Title: Technical Manager (Food Manufacturing) Location: Pontyclun, South Wales Employment Type: Full-time About the Role: We are seeking an experienced and detail-oriented QA Manager looking to step up or a Technical Manager looking for a new challenge to lead and manage all quality assurance and food safety activities at our state of the art production facility in Pontyclun. This role is critical in ensuring that all products meet regulatory, customer, and internal quality standards, while maintaining the highest levels of food safety and compliance. Key Responsibilities: Develop, implement, and maintain the site’s Quality Management System (QMS) Lead the HACCP Team Ensure full compliance with food safety standards, BRCGS and relevant UK regulations Lead and manage all quality assurance and quality control activities on site Oversee hygiene standards, GMP, and factory audits (internal and external) Manage and maintain documentation, including SOPs, risk assessments, and traceability records Lead investigations into non-conformances, customer complaints, and corrective/preventive actions (CAPA) Conduct internal audits and prepare for and host third-party and customer audits Provide training and guidance to production staff on quality and food safety standards Work closely with production and operations teams to drive continuous improvement Monitor supplier quality and approve raw materials where required Requirements: Proven experience in a Technical role within food manufacturing (supervisory or managerial level) Level 4 HACCP certification Strong knowledge of food safety standards (HACCP essential; BRCGS or equivalent preferred) Experience with audits and certification processes Excellent attention to detail and problem-solving skills Strong leadership and team management capabilities Good understanding of UK food safety regulations and compliance requirements Effective communication and organisational skills Desirable: Degree or formal qualification in Food Science, Food Technology, or a related field or 5 years’ experience in relevant High Care / Risk categories in the Food Industry. Experience working in a fast-paced production environment What We Offer: Competitive salary (dependent on experience) Opportunity to take ownership of quality systems in a growing business Professional development and training opportunities Supportive and collaborative work environment Group Technical support

Logistics Manager Location: Pontyclun Position: Full time, Permanent Salary: £35,000-£38,000 DOE Our Client Autograph Recruitment are delighted to be supporting a well-established, family-run manufacturing business based in Pontyclun. With a strong presence across the UK, they specialise in the manufacture of bespoke, customised products, built to premium quality standards that consistently exceed expectations. Their continued success is built on technical expertise, innovative solutions and an unwavering commitment to customer service. With exciting projects on the horizon, ambitious growth plans and a significant increase in turnover year-on-year, they are now looking to appoint a Logistics Manager to support the next phase of expansion. The Role As Logistics Manager, you will take responsibility for overseeing the end-to-end logistics and distribution function, ensuring products are delivered efficiently, on time and in line with customer expectations. You will liaise closely with customers, suppliers and internal departments, building strong working relationships and driving continuous improvement across operations. You will: Manage day-to-day logistics operations including transport, warehousing and dispatch Oversee and develop a small logistics team Coordinate with production and procurement to manage lead times and delivery schedules Negotiate with transport providers and suppliers to ensure cost-effective solutions Monitor performance metrics, identifying opportunities to improve efficiency and reduce costs Ensure compliance with all relevant transport, health & safety and regulatory requirements Resolve delivery issues and customer queries in a professional and proactive manner Attend senior management meetings, contributing to operational strategy Implement and improve internal systems and processes to enhance service levels The Ideal Candidate Proven experience within a manufacturing or engineering environment Previous experience in a logistics or supply chain management role Strong organisational skills with the ability to manage multiple priorities A confident communicator who builds strong business relationships Experience managing budgets and reporting on operational performance Commercially aware, with the ability to identify cost-saving opportunities Able to work autonomously, take initiative and drive positive change Next Steps If you’d like to be part of their journey towards continued growth and operational excellence, click Apply to upload your CV for consideration. For more information, please contact Holly Williams on or email (url removed). Autograph Specialist Recruitment Limited acts as an employment agency to supply permanent workers. #ASRSW

Job Title: Technical Manager (Food Manufacturing) Location: Pontyclun, South Wales Employment Type: Full-time About the Role: We are seeking an experienced and detail-oriented QA Manager looking to step up or a Technical Manager looking for a new challenge to lead and manage all quality assurance and food safety activities at our state of the art production facility in Pontyclun. This role is critical in ensuring that all products meet regulatory, customer, and internal quality standards, while maintaining the highest levels of food safety and compliance. Key Responsibilities: Develop, implement, and maintain the site's Quality Management System (QMS) Lead the HACCP Team Ensure full compliance with food safety standards, BRCGS and relevant UK regulations Lead and manage all quality assurance and quality control activities on site Oversee hygiene standards, GMP, and factory audits (internal and external) Manage and maintain documentation, including SOPs, risk assessments, and traceability records Lead investigations into non-conformances, customer complaints, and corrective/preventive actions (CAPA) Conduct internal audits and prepare for and host third-party and customer audits Provide training and guidance to production staff on quality and food safety standards Work closely with production and operations teams to drive continuous improvement Monitor supplier quality and approve raw materials where required Requirements: Proven experience in a Technical role within food manufacturing (supervisory or managerial level) Level 4 HACCP certification Strong knowledge of food safety standards (HACCP essential; BRCGS or equivalent preferred) Experience with audits and certification processes Excellent attention to detail and problem-solving skills Strong leadership and team management capabilities Good understanding of UK food safety regulations and compliance requirements Effective communication and organisational skills Desirable: Degree or formal qualification in Food Science, Food Technology, or a related field or 5 years' experience in relevant High Care / Risk categories in the Food Industry. Experience working in a fast-paced production environment What We Offer: Competitive salary (dependent on experience) Opportunity to take ownership of quality systems in a growing business Professional development and training opportunities Supportive and collaborative work environment Group Technical support. Closing date 22.06.2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website

Our client is a long-established, family-run business with an excellent reputation for quality, service, and craftsmanship within the flooring industry, based in Caerphilly. The business has grown into a leading supplier of premium flooring solutions across the UK, supplying both retailers and builders’ merchants nationwide. As they embark on a journey of growth, they are now looking for Customer Experience Manager to join their team. This is an office based role, looking after an established team of 5. The key responsibility for the customer experience manager, is to lead and develop the Customer experience team to provide an outstanding experience to all internal and external customers, responsible for proactive inbound and outbound call management, lead conversion & pipeline maintenance and efficient order management. The role will champion the customer experience, advocating for customers’ needs within the organisation This is a senior role that will sit within their Leadership Team Duties and responsibilities • Drive proactive Inbound call management – using calls as sales opportunities and delivering quality service., • Implement order management process that ensures accuracy, efficiency and timeliness, • Triage post sales issues and solve where able; escalate to Technical Services team where appropriate, • Drive proactive Outbound call management – engage with prescribed list of customers to drive remote customer relationship management, • Oversee opportunity management, ensuring accurate and timely pipeline updates feeding into sales and procurement forecasts., • Support lead generation activities and drive high rates of conversion., • Handle escalations and ensure timely, effective, resolution of customer issues, • Maintain strong remote customer relationships through phone, email, and digital channels., • Ensure consistent communication standards across the team., • Ensure high-quality data entry and CRM compliance., • Provide day-to-day leadership, coaching, and support to the Customer Service team., • Monitor performance, run team meetings, and provide training to drive continuous improvement., • Foster a positive, collaborative, and customer-focused team environment., • Support the creation of case studies by identifying suitable customer success stories and coordinating content gathering., • Collaborate with other departments to address customer feedback and drive improvements, • Optimise processes and workflows to increase efficiency, consistency and service quality Requirements • Strong communication skills, both written and verbal., • High attention to detail with excellent administrative discipline., • Strong organisational and time management skills in a fast-paced environment., • Ability to coach, mentor, and motivate team members., • Confident using CRM systems (Salesforce desirable) to manage pipelines and customer interactions., • Analytical skills to interpret data, identify trends, and drive performance improvements., • Customer-focused mindset with the ability to build rapport remotely., • Problem-solving ability to identify issues and implement effective solutions. Benefits • Salary- £40,000- £45,000 basic, • Private Healthcare, • Hours: 08:00–17:00, Monday to Friday, with a 60-minute lunch break., • This role requires flexibility around working hours to meet the needs of customers, suppliers, and production schedules., • Holiday allowance: 25 working days + bank holidays

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