Maintenance Manager
3 hours ago
Manchester
Job Ref: PER1729 Branch: Permanently Unique Group Location: Permanently Unique Restaurant Group, Salford Salary/Benefits: £55,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 11/11/2026 Closing date: 23/12/2026 Job Title:Manitenance Manager Department: Head Office Responsible To: Head of Operations Overall purpose of post: To control the resources, manage the processes and cultivate the understanding of maintenance throughout the business. To develop and maintain the respect of staff, management and contractors, ensuring every Permanently Unique Group site – across Tattu, Fenix and Louis – is safe, compliant, fully operational and presented to the highest standard. Working closely with the restaurant leadership, operations and kitchen teams, you will take ownership of planned and reactive maintenance, equipment and contractor relationships across the group. From kitchen and bar equipment to building services, statutory compliance and the signature design that makes each of our restaurants unique, you will ensure our sites run smoothly, downtime is minimised and the guest experience is protected. Your role will be instrumental in protecting our assets, controlling costs and building strong partnerships with our contractors and suppliers, helping us achieve our aim to be the best restaurant group in the world. Duties will include but are not limited to: Profit: • Manage the group maintenance budget, ensuring spend is appropriate, approved and in line with budget across each site., • Obtain and review competitive quotations for all non-routine works to ensure value for money., • Approve, track and reconcile contractor purchase orders and invoices with the finance team., • Support preparation of capital expenditure (CAPEX) proposals for equipment replacement and building improvements, supported by cost-benefit analysis., • Reduce downtime and lost revenue by ensuring critical equipment faults are resolved promptly., • Identify energy-saving opportunities and monitor utility consumption across sites to reduce costs and support sustainability goals. Product: • Oversee the servicing and repair of all kitchen and bar equipment, including cooking equipment, refrigeration, ice machines, coffee machines, glass washers and dishwashers., • Oversee the maintenance of building services, including HVAC, extraction and ventilation, plumbing, electrics, lighting and audio-visual systems., • Maintain a full asset register for each site detailing equipment age, condition, warranty and service history., • Plan the lifecycle replacement of equipment, advising the Head of Operations on priorities before failure occurs., • Ensure all new equipment is correctly specified, sourced, installed and commissioned, working closely with kitchen and bar teams., • Track all warranties and service agreements, ensuring they are used before costs are incurred., • Maintain a stock of critical spares and parts to minimise downtime. Process: • Develop, implement and manage a planned preventative maintenance (PPM) programme across all Tattu, Fenix and Louis sites., • Manage the reactive maintenance process, ensuring all faults are logged, prioritised and resolved within agreed response times., • Triage maintenance requests from site management teams, deciding whether issues can be resolved in-house or require contractor attendance., • Maintain an accurate, up-to-date maintenance log and planned works schedule for every site., • Ensure maintenance SOPs are in place, maintained and followed across all sites., • Conduct regular site visits and building condition audits, communicating findings and action plans to GMs, the relevant HQ colleagues., • Schedule maintenance works around trading hours to minimise disruption to guests and service., • Ensure emergency call-out procedures are clearly communicated to, and understood by, all site management teams., • Support the delivery of refurbishments, new site openings and fit-out projects, ensuring handover documentation and O&M manuals are complete., • Support all sites to meet statutory requirements, including gas safety, electrical testing (EICR/PAT), fire safety systems, emergency lighting, water hygiene, extraction cleaning, LOLER and pressure systems., • Maintain a compliance calendar and certificate records for each site, ready for inspection at any time., • Work with the Group Health & Safety Manager to ensure risk assessments, COSHH and safe systems of work are in place for all maintenance activity., • Support Environmental Health, fire authority and insurer inspections, actioning any findings within the required timescales., • Collate monthly maintenance round ups and send summary to GMs, and relevant HQ colleagues., • Continuously review maintenance processes to identify improvements and efficiencies. Promotion: • Ensure the look and feel of every site reflects the standards of each brand, with any damage to décor and fittings rectified promptly., • Oversee the maintenance and repair of building fabric, including décor, fixtures, fittings and the signature design features that define each brand., • Review guest feedback and mystery diner reports for maintenance-related issues and action them with the relevant management teams., • Work with the marketing and operations teams to support the safe installation and removal of seasonal displays, activations and events., • Act as a brand ambassador at all times, embodying and promoting company values and standards., • Lead by example during site visits, consistently demonstrating high levels of professionalism. People: • Build and maintain strong, professional relationships with all maintenance contractors and equipment suppliers., • Source, vet and appoint contractors, ensuring they hold appropriate insurance, accreditations and RAMS., • Maintain an approved contractor list for each trade and region., • Negotiate service level agreements (SLAs) and contracts, securing competitive terms for the group., • Monitor contractor performance against agreed SLAs, KPIs and response times, addressing any under-performance., • Hold regular review meetings with key contractors and suppliers., • Ensure all contractors working on site are inducted, signed in and follow the permit to work process., • Ensure all works are completed to a high standard, signed off and certified where required., • Act as the main point of contact between contractors, landlords, managing agents and site teams., • Work closely with site management to communicate planned works, access arrangements and expected timescales., • Escalate any contractor concerns to the relevant HQ colleague., • Coordinate and direct any in-house maintenance resource to ensure it is used effectively across sites., • Build effective working relationships with site teams, providing guidance on maintenance matters., • Ensure site teams are trained in the correct use, cleaning and basic care of equipment to prevent avoidable faults., • Promote a culture in which site teams report maintenance issues promptly and accurately. General: • Ensure all sites are safe, clean and presentable during visits, feeding back concerns to the site management and operations teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.
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