
Exciting Opportunity: Head of Product Development Perm. Up to £100K. 4 x days a week in London. My Client is famous for creating viral party games enjoyed by millions worldwide. They're a business who pride themselves on innovation and ambition. Responsibilities include leading and expanding the product team, focusing on physical products like toys and games. You will oversee a team of developers and designers, shaping the product vision and driving a pipeline for cultural impact and retail success. You should have a track record of recruiting and managing teams. You'll need hands-on experience with physical consumer products and ability to blend creativity with commercial insights will be key to driving success in the role. If you're ready for a challenging role that offers freedom, ownership, and the opportunity to create something extraordinary, this is the perfect fit for you. Embrace the fast-paced environment, take on early responsibilities, and be part of a team that values accountability and bold innovation.

My Aqua is a Legionella Control & Water Hygiene Service company that is continuing to expand and reach out to new customers. We are looking for a time served Senior Pump Service Engineer / Pump Services Manager (reporting to the Operations Manager) to join our team. The immediate job consists of completing servicing, diagnostic, installation, and breakdown work on a range of pump stations and submersible pumps. The long-term goal would be to manage a small pump engineer team and to assist with pump associated quotations. The successful Pump Engineer will ideally be based within a reasonable distance of the M25 and will have a strong background experience of maintaining, fault finding and installing a wide range of clean water pumps and ideally drainage pump. Join our team as a Senior Pump Engineer / Pump Services Manager and contribute to meaningful projects that positively impact communities. The majority of the jobs will be located in high-end residential properties in London and the surrounding areas, and the role will typically involve working on servicing and breakdown jobs, and then collective team work for larger-scale jobs and installations and will also be willing to join our callout rota. Occasionally works may be further afield which may require staying away, costs for hotel and meals will be covered by the company. Other responsibilities will include temperature profiling, sampling and reporting on associated tank and pipework in addition to other Legionella Control, Water Hygiene and Treatment Services. Pump Engineer Position Requirements • Proven experience in water pumps, fault finding , service, installation and repair and project management, • Excellent communication skills to effectively collaborate with team members and clients, • Experience working with Lowara, Wilo, Grundfos , DAB, Aquatech, Espa systems - clean water booster set, • Previous experience completing Service/Maintenance work on Booster sets submersible pumps and control panels, • Previous experience on installing new booster sets, • Previous experience in diagnostics, • Booster set experience essential, • Electrically competent (18th Edition qualification desirable), • Confined Space trained, • Basic knowledge in Legionella Control, Water Hygiene and Treatment CSCS card desirable Full UK Driving License essential Happy to commute Applicants must be able to demonstrate the following skills: Basic IT skills (Onsite Job Reporting Required) Good industry knowledge Confident communication skills Good time management Willingness to travel Flexible in areas to work in Experience: • Pump Servicing: minimum 5 years (required), • Pump Engineer Position Remuneration, • Salary £35 to 40k, depending on experience, negotiation for correct candidate., • Company Van, Phone, Tools & fuel card provided, • Monday - Friday. Hours are typically 08.00-17.30 with overtime available, • 28 Day's Holiday paid inc. Bank Holidays

Urban Rose beauty are looking for a Full Time Beauty Therapist to join our friendly and knowledgeable Wembley Park team. Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. £13.50 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty

ANS Care Solutions Limited is a trusted recruitment agency dedicated to connecting talented individuals with rewarding opportunities. We pride ourselves on delivering outstanding staffing solutions tailored to the needs of both clients and candidates. We are seeking an ambitious and results-driven Business Development Manager to join our dynamic team. The successful candidate will play a key role in driving growth by building strong relationships with new and existing clients, identifying business opportunities, and ensuring high-quality service delivery. Key Responsibilities Develop and implement effective business development strategies to achieve sales targets. Identify and engage potential clients across healthcare and related sectors. Build and maintain strong, long-lasting relationships with clients. Understand client staffing needs and work with our recruitment team to deliver tailored solutions. Conduct market research to identify trends and opportunities for expansion. Represent ANS Care Solutions Limited at networking events and industry functions. Prepare and present business proposals, tenders, and reports. Requirements Proven experience in business development, sales, or account management (preferably within recruitment or healthcare). Strong communication, negotiation, and presentation skills. Ability to build rapport quickly and maintain professional relationships. Self-motivated, target-driven, and highly organised. Knowledge of the recruitment will be a strong advantage. Job Type: Full-Time What We Offer Competitive salary and commission structure. Opportunities for career progression within a growing company. Supportive and collaborative team environment. Ongoing professional development and training. How to Apply If you are passionate about business growth and have the drive to succeed in a fast-paced recruitment environment, we’d love to hear from you

About RIV Worldwide RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide customised air and ocean freight solutions, working in partnership with major airlines, carriers, and global clients. With our expanding international operations, we are seeking a Business Development Executive to strengthen client relationships, win new business, and contribute to revenue growth. Role Purpose The Business Development Executive will be responsible for identifying and securing new business opportunities in freight forwarding, maintaining strong client relationships, and supporting revenue growth across RIV’s international markets. The role requires generating sales leads, preparing quotations, negotiating rates, and ensuring successful handover of new accounts to operations. Key Responsibilities ● Identify and pursue new business opportunities in air and ocean freight forwarding. ● Build and maintain long-term relationships with clients to ensure repeat business and account growth. ● Prepare quotations, pricing proposals, and service presentations in line with company guidelines. ● Negotiate rates and service agreements with clients, balancing profitability and competitiveness. ● Maintain a structured sales pipeline and provide accurate forecasts and activity reports to management. ● Collaborate with operations and customer service teams to ensure smooth implementation of client accounts. ● Conduct market research to monitor competitor activity, industry trends, and customer requirements. ● Achieve agreed sales targets and contribute to the company’s overall growth objectives. Qualifications & Experience ● Degree in Business, Marketing, Sales, or related field (advantage). ● Proven experience in B2B sales (experience in logistics, freight forwarding, or transport is desirable). ● Strong communication, negotiation, and interpersonal skills. ● Ability to prepare professional sales proposals and present to clients. ● Organised and target-driven, with the ability to manage multiple opportunities simultaneously. ● Proficiency in MS Office; familiarity with CRM systems is an advantage. Why Join RIV Worldwide ● Opportunity to grow the sales function in a dynamic international freight forwarder. ● Exposure to global operations across the UK, India, Canada, and the US. ● Competitive base salary with performance-based incentives. ● Hybrid working arrangement with flexibility. ● Collaborative team environment where your contribution directly impacts company growth.

Job Summary We are seeking a motivated and dynamic Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met while driving business growth. This role requires a strategic thinker with excellent communication skills and a proven track record in B2B sales. The Relationship Manager will leverage analysis skills to identify opportunities for improvement and growth within client accounts. Responsibilities Develop and maintain long-term relationships with key clients to foster loyalty and retention. Identify client needs and work collaboratively to provide tailored solutions that enhance satisfaction. Conduct regular check-ins and performance reviews with clients to ensure alignment with their objectives. Utilise Salesforce to manage client interactions, track progress, and report on account performance. Collaborate with internal teams to deliver exceptional service and resolve any issues that may arise. Analyse market trends and client feedback to inform strategy and improve service offerings. Lead initiatives aimed at expanding the client base through networking and relationship-building activities. Skills Proven experience in B2B sales, demonstrating an ability to drive revenue growth through effective relationship management. Strong analytical skills, with the ability to interpret data and make informed decisions that benefit clients. Proficiency in Salesforce or similar CRM software, ensuring efficient management of client information and interactions. Exceptional leadership qualities, capable of inspiring team members while managing client expectations effectively. Excellent communication skills, both verbal and written, enabling clear articulation of ideas and solutions to clients. Join us as we strive to deliver outstanding service while nurturing strong partnerships that contribute to our mutual success. We look forward to welcoming a passionate Relationship Manager who is eager to make an impact! Work Location: In person

1.Client Relationship Management: Act as the primary point of contact for clients, cultivating long-term, trust-based relationships. 2. Campaign Strategy and Execution: Develop comprehensive advertising strategies tailored to client needs, ensuring seamless execution from concept through delivery. 3. Cross-functional Collaboration: Partner with creative, media, and strategy teams to deliver high-quality, results-driven campaigns. 4. Budget and Timeline Oversight: Manage and track client budgets, ensuring all campaigns are delivered on time, within scope, and on budget. 5. Performance Monitoring & Reporting: Analyse campaign performance data, providing actionable insights and strategic recommendations to clients. 6. Client Communication: Maintain clear, transparent, and consistent communication with clients, providing regular updates and addressing concerns promptly. 7. Problem Solving: Identify and resolve issues that may arise during campaign execution, ensuring client satisfaction and project success. 8. Business Development: Identify opportunities for account growth, upselling, and expanding service offerings to clients. 9. Market Insight & Innovation: Stay abreast of industry trends and competitor activity, offering innovative ideas and solutions to clients.

About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are seeking a talented and passionate Hair Stylist to join our dynamic team. In this role, you will have the opportunity to showcase your creativity and skills while providing exceptional hair care services to our clients. As a Hair Stylist, you will be responsible for delivering a range of hair treatments and styles, ensuring that each client leaves feeling confident and satisfied. You will also play a vital role in promoting our services and products, contributing to the overall success of our salon. Responsibilities Provide professional hair cutting, colouring, and styling services tailored to individual client needs. Maintain a clean and organised workstation, ensuring compliance with health and safety regulations. Build strong relationships with clients through excellent customer service and effective communication. Upsell salon products and services to enhance client experience and boost sales. Participate in ongoing training and development opportunities to stay updated on the latest trends and techniques. Mentor junior stylists or apprentices as needed, sharing your expertise to foster their growth within the industry. Collaborate with team members to create a positive salon environment that encourages creativity and teamwork. Join us as we strive to create an inviting atmosphere where creativity flourishes, and every client feels valued! Our vast network of 54 cutting-edge salons is committed to ensuring you're always in high demand, with a fully booked schedule. We prioritize your growth through tailor-made, world-class education, delivered by both Headmasters and L’Oréal Academies. What's more, you'll find numerous avenues for advancing your career, all wrapped in a nurturing and welcoming atmosphere. But that's not all! At Headmasters, we believe in rewarding your hard work and dedication. You'll have the opportunity to earn up to an uncapped 50% commission, plus uncapped bonuses. Your potential is directly tied to the level you aspire to achieve, and with our additional competitions and high-achiever bonuses, the sky's the limit. The path to success is wide open here, whether you aspire to be an educator, top-taker, assessor, manager, franchisee, or a star on our art team.

Job Title: Business Development Executive – Nutraceuticals Location: United Kingdom Employment Type: Full-time Job Summary At Swiss Labo, we are looking for a highly motivated and dynamic Business Development Executive with proven experience in the nutraceutical, food supplements, vitamins, or functional beverages sector. The ideal candidate will have at least 2 years of sales experience within the healthcare, medical equipment or nutrition sector, a strong understanding of client relationship management and a passion for driving business growth. This role offers an exciting opportunity to make an impact in a rapidly growing industry, with excellent career progression opportunities. Key Responsibilities Develop, nurture, and maintain strong relationships with existing and potential clients. Identify customer needs and recommend tailored product solutions. Conduct market research to uncover new leads and growth opportunities. Prepare and deliver impactful sales presentations to prospective clients. Collaborate with the marketing team to design and execute promotional campaigns. Monitor and report on sales performance against defined targets. Represent the company at trade shows, networking events, and industry forums. Provide exceptional customer service, addressing client queries and ensuring satisfaction. Qualifications & Skills Minimum 2 years of proven sales experience, preferably in nutraceuticals, food supplements, Healthcare or related industries. Candidates with no experience are not preferred. Strong communication and interpersonal skills with the ability to build trust and rapport. Results-driven with a track record of achieving or exceeding sales targets. Proficiency in Microsoft Office Suite; familiarity with CRM software is an advantage. Ability to work independently as well as collaboratively within a team. Candidates must have the legal right to work in the UK on a permanent basis Benefits Salary: As per industry standards. Attractive incentives on target achievement. Opportunities for professional growth in a fast-growing market. Supportive team environment with direct impact on business success. If you are passionate about sales, thrive in a results-oriented environment, and are eager to contribute to the growth of a thriving nutraceutical brand, we encourage you to apply.

Job Title: Marketing Executive Location: 163 City Road, London, EC1V 1NR Job Type: Full-time, On-site Salary: £35,000–£42,000 per year + bonuses TANG TECHNOLOGY CONSULTANCY LTD is a professional consultancy firm specialising in tailored information and technology advisory services across multiple industries. Our mission is to support SMEs and corporate clients in improving their IT systems, enhancing cybersecurity, and adopting cloud-based solutions for greater efficiency and resilience. With a team of experienced consultants, we deliver services ranging from IT system assessments and network optimisation to data backup solutions and migration planning. As part of our continued growth, we are now seeking a Marketing Executive to join our team. This role will play a key part in strengthening our market presence and ensuring that our consultancy solutions are effectively delivered to our clients. Key Responsibilities: -Develop and implement marketing campaigns that position the company as a trusted IT consultancy partner. -Create thought-leadership content, such as industry insights, white papers, and case studies, showcasing successful consultancy projects. -Conduct detailed market research on IT services, cybersecurity, and digital transformation sectors, identifying growth opportunities. -Support consultants in preparing client-facing proposals and tailored presentations, ensuring materials align with client needs. -Manage the company’s digital presence, including website updates, newsletters, and LinkedIn campaigns, to enhance client engagement. -Track marketing KPIs such as lead generation, campaign reach, and conversion rates, producing monthly performance reports. -Assist in organising seminars, webinars, and client workshops to promote the company’s consultancy expertise. Candidate Profile: -Previous marketing experience, preferably within consultancy or B2B services. -Strong written communication skills, capable of producing persuasive and professional materials. -Analytical mindset with experience in digital marketing tools, SEO, and CRM systems. -Ability to manage simultaneous campaigns under tight deadlines. -Creative, strategic, and client-focused approach to marketing.

Job Title: Senior NPD Executive Barry M Beauty Location: North West London (MUST BE LONDON BASED) or close links. Full-time, Hybrid (3 days in the office, 2 days working from home) About Us: Barry M Beauty is a leading player in the cosmetics industry, known for its innovation and commitment to creating high-quality colour cosmetics products. We are seeking a highly motivated and creative Senior NPD Executive to join our team. Reporting to the Head of NPD, this role is a unique opportunity to contribute to the development of cutting-edge colour cosmetics and actively engage with clients to bring their visions to life. Job Summary: As a Senior NPD Executive, you will have the opportunity to independently manage a client facing account, developing products, and working through critical paths to ensure all key deadlines are met, with a clear understanding of costings, as well as working with suppliers. Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, building and maintaining strong relationships. Conduct client meetings, understand their product requirements, and ensure their expectations are met throughout the product development process. NPD Process Management: Collaborate with the Head of NPD to set and execute the NPD strategy. Lead end-to-end product development projects, from concept to market launch, while adhering to timelines and budgets. Cross-functional Collaboration: Work closely with design, manufacturing, chemist, technical and other teams to develop innovative colour cosmetics product concepts and prototypes. Ensure seamless communication among departments to drive project success. Market Research and Analysis: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and gaps in the colour cosmetics market. Utilise data-driven insights to guide product development decisions. Budget and Cost Management: Assist in budget planning and management, optimising costs while maintaining product quality and performance. Product Documentation: Create and maintain detailed project documentation, including project plans, reports, and status updates. Quality Assurance: Collaborate with quality control teams to ensure all products meet rigorous quality and safety standards. Client Presentations: Prepare and deliver compelling product presentations to clients, showcasing product concepts, features, and benefits. Key Requirements: Degree in a relevant field, preferably in cosmetics or a related discipline. Proven experience in product development or a related role, with a minimum of 2 years of experience. Strong project management skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Client-facing experience with a track record of building and maintaining client relationships. Analytical mindset with the ability to leverage data for informed decision-making. Detail-oriented with a strong commitment to quality and innovation. Proficiency in project management tools and software. Benefits: Performance-based bonuses. Comprehensive benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. Employee discounts on our extensive range of colour cosmetics products. Barry M Cosmetics embraces diversity and is committed to fostering an inclusive work environment. We warmly welcome applications from suitably qualified candidates, irrespective of their gender, race, disability, age, sexual orientation, gender identity, religious beliefs, marital status, or pregnancy and maternity status.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.