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Complaints Handler – Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service Industry Start Dates: Nov 2025 • Salary: £14.16 per hour, • Location: Work From Home, • Shifts: Full Time 8am-8pm Mon-Sat (Subject to Change), • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Communicates clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. Enjoys a fast paced environment and adapts well to change. Ensures adherence to policies, Training & Competence scheme and risk frameworks at all times whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Job Description Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepares routine letters, memoranda and reports for approval, while following up on pending issues. Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepares moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develops personal capabilities using existing formal and informal training opportunities. Processes and responds to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collects and prepares standard data related to ongoing issues. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required: No Reports to: VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Manages and is responsible for day-to-day activities of one or more unit of operations, • Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved, • Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company’s operations, • Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts, • Manage the daily/weekly/monthly P&L, • Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT, • Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis, • Spends time on floor to audit current procedures to monitor and improve efficiency of operations, • Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day, • Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre, • Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed, • Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied, • Participate in monthly and quarterly ATAC meetings, • Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate, • Demonstrates expertise on Teleperformance’s tools, service offerings and processes, and a deep understanding of the client’s requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance’s capabilities, • Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s, • Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation, • Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support, • Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site, • Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues., • Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas, • Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations, • Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services, • Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures, • Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement, • Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction, • Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices, • Other duties as assigned. Main Job Requirements Education and Specific Training • Bachelor’s degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience • Minimum 3 years’ experience of complaint management in a regulated environment preferably Financial Service, • Minimum 2 years’ experience of fraud management in a regulated financial services environment, • Experience of managing a large operation of 200+ people, • Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills • Comprehensive computer skills, • Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others, • Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills • Achievement oriented, • Superior analytical ability, • Superior communication skills, • Robust and commercially balanced decision-making, • Flexibility, • Sound reasoning & judgement, • Excellent leadership and management skills, • Planning and organizing, • Lead by example / integrity, • Problem Solving, • Employee & Client satisfaction orientated, • Self-motivated and can motivate others, • Highly advanced team building skills, • Strategic and commercial thinker, • High levels of resilience and focus, • Coaching focus, • Advanced facilitation & presentation skills, • Advanced project management skills, • Advanced change management skills, • Advanced KPI knowledge and understanding, • Commercially astute

The National Bailiff SPOC is a specialist role, and the successful candidate will be responsible for reviewing existing processes, resource, systems and making or overseeing changes to business infrastructure and when necessary, aligning with business priorities and requirements. The National Bailiff SPOC s upports colleagues in understanding their role in the wider business and clarifying the reasons behind company re-structure, change and implementation ensuring new processes land correctly and with fluidity. Main responsibilities: • Be the first point of contact for escalation and welfare cases for CMS, DWP Contract Management Team (CMT) & Supplier., • Identify and escalate queries and portal workflow issues in liaison with CMT& Supplier at pace to progress effective resolutions., • Act as a point of contact between CMT, Supplier and CMS to raise and resolve security issues and complaints to bring them to a successful conclusion., • Represent and promote CMS positively being aware of reputational damage at performance and adhoc meetings., • Provide support, coaching and upskilling to CMS Enforcement colleagues for Supplier portal and case queries., • Identify opportunities for innovation by recognising trends on data provided and communicate these to CMT to support and enable Change Requests to the contract to obtain maximum value for money., • Collaborate, suggest and support implementation of internal (CMS Enforcement) positive changes to enable successful business continuity to deliver performance results & measurable improvements., • Engage with other Government and external departments as appropriate., • Download from Supplier portal for performance monitoring all data and adhoc case reports., • Super User/ manage access for all CMS users - Add, remove, manage user access to supplier portal and maintain adhoc compliance checks, liaising with CMT as appropriate., • Collaborate with CMT & Commercial Colleagues to communicate and support ongoing and future Business Requirements for current and future procurements., • Work in conjunction with CMT to seamlessly support operational delivery of successful contract mobilisation and exit., • Prepare briefings on Bailiff performance data to CMS senior leaders as appropriate., • Compile weekly and monthly performance data and provide commentary on performance trends., • Support partner relationships (face to face, Microsoft Teams) and feed into CMTs Supplier Performance Review meetings providing operational perspectives and feedback., • Support CMT to ensuring Suppliers adheres to all DWP policies and procedures, including quality and security., • Provide 100% invoice validation.Person specification Your personal statement will be assessed against the following essential criteria. Please ensure you providespecific, evidence-based examplesthat clearly demonstrate how you meet each one. Candidates should be able to demonstrate: • Strong engagement skills and have the ability to build collaborative relationships and credibility with colleagues, leaders, external stakeholders and Senior Leadership Team(Lead Criteria), • Proven operational experience demonstrating exceptional written and verbal communication, combined with confident and effective decision making, • Ability to critically analyse complex Management Information to identify areas for improvement, • Have a proven track record of delivering excellent customer service in a fast-paced environment to meet challenging deadlines and priorities Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Leadership, • Communicating and Influencing, • Working Together Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. New entrants are expected to join on the minimum of the pay band. Working for DWP will include benefits such as learning and development tailored to your role, an environment with flexible working options, a culture encouraging inclusion and diversity. Annual Leave 23 days annual leave rising with service to 30 days, plus public holidays. Flexi Time Access to flexible working hours scheme will be available. Hybrid Working This job role may be suitable for hybrid working, which is where an employee works 60% of the week in their DWP office and 40% of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working - including whether a hybrid working arrangement is suitable for you - will be discussed with you prior to you taking up your post. Working Hours The Departments contracted working hours are: • Monday to Friday:07:45 to 20:00, • Forfull-time employees, this is37 net hours per week(equivalent to42 gross hours, including meal breaks). See the Candidate Pack for more of the benefits available to as a Civil Servant. Things you need to know Eligibility Visa Sponsorship For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should only apply for roles where theycan reasonably commute to and from their selected home office location daily. Training During the initial 11 weeks of your employment, you must attend full-time (42 hours per week), 100% office-based training. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. As part of the application process, you will be asked to submit a CV and a 1000 word Personal Statement. Further details around what this will entail are listed on the application form. Important Information Regarding Anonymisation When completing your application form, CV and personal statement you must remove any personal details that could be used to identify you. This includes name and contact details which might usually appear on a CV or personal statement. Failure to do so will result in your application being withdrawn. Personal Statement Write an evidence-based statement demonstrating your suitability for the role, reflecting on the essential criteriaoutlined in the Job Description. Your evidence-based statement should be no longer than 1000 words. Avoid generalised claims focus instead on specific examples that highlight your achievements. For each example, explain the context, the challenges you faced, the actions you took, and the outcomes you achieved. Sift The sift panel will assess your evidence-based statement to evaluate your experience, skills, and knowledge against the essential criteria outlined in the job advert. To progress to the next stage of the application process, you must provide clear and sufficient evidence demonstrating how you meet these criteria. If we receive a high volume of applications, an initial sift may be conducted using the lead criterion: Strong engagement skills and have the ability to build collaborative relationships and credibility with colleagues, leaders, external stakeholders and Senior Leadership Team Candidates who pass this initial sift may either proceed to a full sift or be invited directly to interview. CV Your CV is for reference/context only and is not scored, put the main content of your evidence and skills in your personal statement. Interview The interview will assess yourbehaviours and strengths. For the purposes of the selection process, the Lead Behaviour will be Making Effective Decisions. Your interview will be conducted by video (MS Teams). See the Personal Statement Guidance and Candidate Pack attachments for full details of the application and selection process. Approximate campaign timeline: Sift Period: 1 - 3 October Interviews: 16-17 October Sometimes we might decide to invite all candidates straight to interview without assessing the written application evidence, therefore sift and interview dates are subject to change. Plagiarism and AI Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Further Information Find out more about Working for DWP A reserve list may be held for a period of 3 months from which further appointments can be made. If your application is successful but we are unable to offer you a post immediately, you may be placed on this reserve list. Please note the following: • If you are offered the role you originally applied for, in a location you selected as a preference, and youdeclinethe offer or areunable to take up the post within a reasonable timeframe, you will bewithdrawn from the campaign and removed from the reserve list, except inexceptional circumstances*. All further appointments from the reserve list will be made inmerit order. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . Provisional Offer of Employment If you receive a provisional offer of employment, please note that the pre-employment checking process can take up to8 weeksfor external candidates. (Refer to the candidate pack for details regarding the required documentation.) In some cases, aconditional offermay be made. This means you could begin your role before all checks are completed. However, if any of the outstanding checks are unsuccessful, your employment may be terminated. Criminal Record Check If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. DWP Employees New entrants are expected to join on the minimum of the pay band. DWP takes development seriously. Our aim is for our colleagues in these roles to be appropriately skilled and qualified as determined by the business. To support this aim you may be required to undertake a work based qualification, which may be in the form of an apprenticeship, which will support you in further developing your professional knowledge and skills for this role and your future career development. The qualification can be undertaken in work time, you agree to take this job on the basis that you may be required to undertake a work based qualification; a candidates failure to participate fully in the professional programme, once appointed, may be a breach of their employment contract. Important If you hold a level 3 qualification (2 A levels or equivalent) then please bring your certificates with you to the interview if you have them. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Jim Campbell Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments HEO Bailiff SPOC Candidate Pack VN421824 Opens in new window (pdf, 1067kB) Personal Statement Guidance Opens in new window (docx, 51kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 68kB)

Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool. My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. Support

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Multi-Trade Operative Liverpool - Covering the North West £34,376 - £36,185 per year 40 hours per week - Monday to Friday - 8:00am to 4:30pm We are looking for a Multi-Trade Operative to join our team based in Liverpool, covering different sites across the North West. The role will involved carrying out day to day repairs in properties, mainly plumbing and some joinery. The role will be lone working and a company van and power tools will be provided for business use. The role of Multi-Trade Operative will include: • Carrying out construction, fault fixing and maintenance duties in line with contract specifications, • Ensuring tools and equipment are maintained in good condition and restocking these when needed, • Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed, • To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted, • Awareness of health and safety regulations and working legislation, • Excellent customer service and communication skills, • Ability to priorities workloads, work to deadlines and plan ahead We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days annual leave plus public holidays, • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme, • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 2 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Electrical, Engineering

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Retail Banking Internship programme? Retail Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care-offering expert help with fraud, bereavement, and complex financial needs. We also empower over a million small and medium businesses through Business Banking, providing more than just funding-offering tools, guidance, and lasting partnerships. Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we're shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support. At Barclays, you'll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You'll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark-and this could be the start of an exceptional career. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In Liverpool Our Liverpool office, located at Dale House in Wavertree Technology Park, offers a dynamic and welcoming environment where colleagues thrive. With modern facilities and a hybrid working model, it's a space designed for flexibility, collaboration, and personal growth. With excellent transport links and a supportive workplace culture, Liverpool is more than just a place to work-it's a place to belong. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Compliance Quality & Monitoring Officer Position Summary The Compliance Quality & Monitoring Officer plays a vital cross-functional role in ensuring regulatory compliance, operational quality, and data integrity across internal teams and external partners. This role merges three core responsibilities: complaints and data request handling, marketing and advertising compliance, and QA monitoring of calls and data. In line with FCA audit scope and GDPR obligations, the officer ensures oversight across the full client journey — from advertising and data capture through to final complaint resolution — safeguarding consumer outcomes, data privacy, and organisational compliance. Key Responsibilities 1. Complaints & Information Requests • Receive, investigate, and resolve complaints in line with FCA/CMC regulations., • Process DSARs and other data/information requests in accordance with GDPR requirements., • Validate requester identity, retrieve relevant records, redact third-party data, and respond within statutory deadlines., • Maintain central complaint and DSAR registers, tracking outcomes, trends, and deadlines., • Ensure complaint and data handling supports a defensible audit trail as per FCA and GDPR expectations. 2. Internal & External Quality Assurance • Perform daily QA checks on CRM entries to ensure use of approved scripts, templates, and processes., • Sample internal and partner call recordings, scoring them against regulatory and internal standards., • Produce weekly QA scorecards for both internal and external call centre performance., • Escalate non-compliance or training needs to management. 3. Marketing, Website & Funnel Compliance • Review and approve new adverts, partner websites, and lead funnels before launch., • Conduct mystery shopping of partner journeys and audit live advertising (e.g. via Ad Libraries and detection tools)., • Ensure all marketing materials include the necessary disclosures under both FCA and GDPR (e.g. data use, opt-ins)., • Maintain an advert and website review log with screenshots, timestamps, and reviewer sign-off. 4. Data Integrity & Fraud Monitoring • Monitor daily lead data for duplicates, anomalies, and fraud patterns across all partner channels., • Ensure data is accurate, relevant, and processed fairly in line with GDPR principles., • Maintain a fraud risk log and escalate suspect patterns for investigation., • Collaborate with other departments to ensure only high-quality, compliant leads progress to submission. 5. Reporting & Continuous Improvement • Summarise weekly trends in complaints, QA results, fraud indicators, and compliance checks., • Provide actionable insights and evidence to support training, partner feedback, and continuous improvement., • Contribute to monthly compliance and risk reviews., • Maintain clear records to demonstrate readiness for FCA audits and GDPR data protection reviews. Essential (what you need to start with): • Strong attention to detail and commitment to accuracy., • Good communication skills, both written and verbal., • Ability to work with confidential information in a professional manner., • Organised and able to manage multiple tasks at once., • Eagerness to learn about compliance, regulation, and quality monitoring. Desirable (what you can develop with training): • Awareness of FCA, CMC, GDPR, and ASA/ICO compliance standards., • Experience with CRM systems or call monitoring tools., • Understanding of digital marketing or lead generation., • Analytical skills for reviewing data and spotting patterns.

Role: Investment Operations Administrator Salary Range: £24,000 - £27,000 Location: Liverpool (on site) Role Type: Permanent Background: WEALTH at work is a leading financial wellbeing, retirement and workplace savings specialist - helping employees to improve their financial future. This is achieved by providing support in the workplace on a range of financial matters from financial wellbeing issues such as debt and money management through to pensions and preparing for retirement. We also specialise in delivering projects to support employees through pension changes including new scheme introduction, fund changes or defined benefit scheme closures, as well as redundancy, share scheme launch and maturity and so much more. Established in 2005, we provide financial education and one to one guidance on a bespoke basis which can be delivered globally. As part of the Wealth at Work group, we deliver these services for hundreds of organisations, reaching millions of the workforce. Employee engagement is driven by designing campaigns to create awareness of upcoming programmes and then digital nudge technology is used to encourage participation to maximise take-up. Knowledge can also be supported through the creation of informative and stimulating content from our digital communication specialists who produce webcasts, animations, interactive calculators and tools, as well as the implementation of portals and websites including Money&Me to support any programme. Purpose of the Role: This role is responsible for all aspects of investment administration. This includes processing new business, ISA transfers, servicing requests, fee calculations and withdrawals. This role is also responsible for ensuring a timely, pro-active and high-quality service is provided to clients at all times. Key Responsibilities: • To ensure the full investment administration lifecycle is delivered in accordance with our terms & conditions, internal procedures and within the relevant regulatory framework., • Accurately process new business, monitoring progress through to completion, monitoring receipt of funds and initial fees., • Banking and allocation of client money, ensuring FCA regulatory requirements are met., • Liaising with ceding ISA scheme providers to request ISA transfer monies, ensuring all relevant information is obtained., • Accurately process investment/disinvestment instructions relating to new business, additional investments, reallocations and withdrawals., • Undertake all aspects of general investment and ISA administration., • Complete fee and other complex calculations., • Provide a timely, pro-active and high quality service to clients at all times., • Assist with investigation of complex cases., • Assist with collating information for regulatory reporting., • Handle both written and telephone enquiries from clients, advisers and 3rd party service providers., • Identify and report risks and breaches., • Report complaints., • Liaise closely with other teams within Wealth at work and with 3rd party service providers., • General administrative duties e.g. photocopying, scanning, filing., • Any other operational duties as required., • Being passionate and demonstrate behaviours in line with the Company’s ethos, vision and key principles. Essential Criteria: • As a self-starter who can demonstrate good use of initiative, you will be someone who is flexible and adaptable with excellent communication skills coupled with accuracy and a high attention to detail in all aspects of service delivery., • Experience of relevant investment administration., • Good understanding of investment processes and discretionary investment management, including a knowledge of ISAs., • Knowledge of the regulatory requirements relating to investments., • Excellent communication skills both written and verbal., • Proficient in Microsoft packages – Excel, Word, and Outlook., • Good time management skills with the ability to prioritise workloads and deal with urgent issues that arise., • Team orientated with a flexible approach to work., • CISI Investment Operations Certificate or equivalent (desirable). If this role sounds like you, please submit an application and if successful in the sift, one of our recruitment consultants will be in touch to arrange a call.

Are you a seasoned Compliance Officer for Legal Practice (COLP) with a deep understanding of SRA regulations? 💼 We are seeking a dedicated and proactive leader to join our tech-driven legal services firm in Liverpool. This is a critical leadership role where you will be instrumental in: Shaping Culture: Fostering a firm-wide culture of ethical and compliant practice. 🤝 Driving Policy: Developing and enforcing policies aligned with SRA standards. ✍️ Ensuring Oversight: Maintaining a robust compliance monitoring system and conducting regular audits. 📊 Managing Risk: Leading risk identification, assessment, and mitigation activities. ⚠️ If you're a UK-qualified solicitor or legal executive with a track record in risk management, complaints handling, and a strong grasp of AML and GDPR, we want to hear from you. We offer a competitive salary, clear career progression, and a collaborative environment. Ready to make a meaningful impact? ➡️ Message me directly to express your interest or apply now via this link: ___ ➡️ Message me directly to express your interest or apply now via this link:

Thank you for your interest in the role of Assistant Director of Development, Regeneration and Sales. Now is a really exciting time to join Cobalt Housing, as we continue to undergo a period of significant transformation and growth. Cobalt Housing is a registered housing association based in North Liverpool. We were formed in February 2003 following the transfer of our homes from Liverpool City Council. The organisation manages and maintains around 6000 affordable homes in the Fazakerley & Sparrow Hall, Croxteth and Norris Green areas of North Liverpool. As the majority landlord in the area, Cobalt is actively engaged in a wide range of economic, neighbourhood and community regeneration activity. By providing quality places to live and support to those who need it, Cobalt plays a massive part in developing thriving communities where people are proud to live and can be their best. We are currently reviewing our approach to Growth and Investment, with a view to maximising the opportunities available via the new operating landscape, whilst meeting the priorities of our existing stock and ensuring our homes meet the needs of our customers. Development sits within the Communities and Regeneration Directorate. This portfolio covers Development, Sales, Customer Service, Neighbourhood Management, Customer Voice, Social Impact and Customer Access. You will be a customer focused development professional, who recognises the importance of customer experience as well as supporting your colleagues elsewhere in the business to ensure that our new homes are well-designed and inclusive of the products and technologies that are important to Cobalt. You will lead, manage, and motivate staff ensuring that the new build programme is successfully delivered in line with business and funding targets and ensuring high quality homes and customer service is provided to Cobalt customers. This is an exciting opportunity to join Cobalt as Assistant Director of Development, Regeneration & Sales. When you work with us, you’ll make a real difference to both our customers and our colleagues and you’ll join a Senior Leadership Team who have the qualities and experience to work together to deliver our corporate priorities. Some responsibilities include: • Lead the delivery of Cobalt’s development, sales, and regeneration programme across the Liverpool City Region / Cobalt growth areas, ensuring alignment with the Group’s Growth and Investment Strategy and Corporate Plan., • Oversee Homes England grant-funded schemes, regeneration projects, and S106 opportunities, ensuring milestones, compliance, and value for money., • Provide strong leadership to Development, Sales, and Regeneration teams, motivating staff, managing performance, and fostering a high-performance culture., • Develop and maintain effective partnerships with Local Authorities, Homes England, developer partners, and the Liverpool City Region Combined Authority., • Manage financial planning, risk, and performance reporting, ensuring compliance with Cobalt’s Financial Regulations and standing orders., • Ensure schemes meet all relevant legislative and regulatory requirements including Building Safety, CDM, health & safety, and planning/building regulations., • Prepare and present reports to the Board and act as lead contact for the Investment & Development Committee., • Champion customer excellence, ensuring resident engagement, minimising complaints, and embedding Equality, Diversity, and Inclusion throughout the service. Cobalt is looking to appoint a senior leader who has the following attributes: • Proven experience of leading high-performing development, sales, or regeneration teams in a complex organisation., • Strong knowledge of residential development processes, grant funding, financial modelling, and construction procurement., • Commercially astute with the ability to identify and secure new business and development opportunities., • Skilled in managing risk, adapting to changing market conditions, and delivering large-scale projects at pace., • Excellent stakeholder management, negotiation, and partnership-building skills., • Strategic thinker with a track record of leading organisational change and driving continuous improvement., • Alignment with Cobalt’s values: Working together, Flexibility, Customer excellence, Integrity, Responsibility, and Inspiration. If you are interested in hearing more about this opportunity, please get in touch with one of our consultants at Neemar Search. Eliot Jeffries Delivery Consultant 07985 791149 –

Rev & Regs are recruiting for a 'Data Privacy Manager' vacancy on behalf of a leading UK Financial Services firm in Liverpool. Role Overview Support the Data Protection Officer (DPO) in implementing and maintaining the data protection framework across the, ensuring compliance with UK GDPR and related regulations. Provide expert advice and guidance on data protection risks, policies, and practices. Key Responsibilities • Support the DPO in embedding a strong data protection culture through advice, training, and awareness., • Manage complex data protection queries and advise the business on compliance obligations., • Conduct Data Protection Impact Assessments (DPIAs) and support policy development., • Coordinate and respond to data subject rights requests in line with legal requirements., • Investigate and manage data breaches, near misses, and remediation efforts., • Maintain accurate Records of Processing Activities (RoPA)., • Support data protection complaints and identify root causes., • Advise on data protection in change projects and supplier engagements., • Produce data protection reports and analytics to inform risk management., • Conduct periodic monitoring and reviews aligned with the ICO accountability framework. Skills & Experience • Strong knowledge of UK GDPR, DPA 2018, EU GDPR, and PECR., • 5+ years’ experience in a data protection role, ideally in regulated financial services., • Proven ability to manage SARs, breaches, and develop compliance processes., • Clear, confident communicator with strong stakeholder engagement skills., • Proficient in Microsoft 365 and risk management tools., • Holds an industry-recognised data protection qualification., • Committed to ongoing professional development and maintaining independence in the role. Salary: £55,000 pa + bonus + benefits package. Location: Hybrid (2-3 days per week in Liverpool office) If you are interested, please apply today – / 0208 176 5112

Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services. Do you have extensive experience of RTA file handling? Do you have a thorough understanding on the Claimant claims process and do you have previous litigation experience? If so, then we may have the perfect role for you! We are looking for a Legal Advisor who has excellent attention to detail, can manage and prioritise their own workload and has a track record of providing exceptional customer service! If this sounds like you, then we want to hear from you! Responsibilities: • Ensure efficient file management including adherence to timescales, compliance with precedents, letters or documents on the case management system with appropriate supervision. Progress all files proactively towards settlement in an efficient manner, including management of inactivity, complaints etc., • Ensure financial aspects of matters including billing, is managed to enable achievement of their KPIs. Sets own goals to achieve their KPIs., • Secure relevant medical reports and review and value appropriately in accordance with company guidelines, Judicial College Guidelines, Case law etc. as relevant., • Obtain the clients Schedule of Loss and any evidence required to support a claim, • Prepare cases appropriately for litigation and any hearings, directions etc. and provide post settlement case steps, including the release of files to the enforcement team, • Minimise write offs and case closures due to AWOL client’s and pro-active housekeeping including prompt closure of files, dealing with ledger enquires and processing write offs, • Ensure timely and accurate completion of drafting of legal documents, in particular, court documents, preparing schedules, creating files, proof reading and briefing counsel. Researches and applies an understanding of the law within own Practice Group. About You: • Previous experience of running RTA fast track cases, • Part 8 and MOJ experience, • A thorough understanding of the litigation processes is essential., • Ability to assess and review medical reports of various disciplines., • Proficient in the use of Microsoft Office suite and relevant practice and business IT/case management systems, • Previous experience (dependant on the seniority of role required) of managing cases within their area of expertise, • Attention to detail, • Excellent time management and organisational skills, • Ability to work under pressure and prioritise work from various stakeholders, • Outstanding communication skills, • Ability to meet monthly financial targets and key performance indicators. What we offer in return: We offer a hybrid working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.

Handling claims for road traffic accidents, out of hours call outs and damage to street furniture. Logging and dealing with stage 1 complaints; investigating the complaints using our Confirm system to provide/prepare a response for team leaders.

Complaints procedure**Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at If you feel your application has

Deal with complaints arising from pay issues as a first point of contact. Completion of all payroll tasks as set out by your Associate Management team leader including the fulfilment of weekly timesheet submission and approvals. Weekly processing of holiday pay for all temps on annual leave in the p

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. You’ll be responsible for reviewing and resolving consumer complaints against various ranges of Pension products including Defined Benefits, Money Pu

Job Title: SEND Customer Services & Complaints Officer Location: Cheshire East (Hybrid working available) Contract: Interim / Temporary Pay Rate: £320 per day (Umbrella) Start Date: ASAP About the Role We are seeking an experienced and motivated SEND Customer Services & Complaints Office

In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. Fraud/Complaints Contact Center Manager (CCM). The Fraud/Complaints CCM is the manager of the sta

Receiving and logging complaints related to SEND provision. Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers. Complaints Investigator - SEND.

In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. Fraud/Complaints Contact Center Manager (CCM). The Fraud/Complaints CCM is the manager of the sta

As Head of Complaints, you will take overall responsibility for the effective management, oversight, and resolution of complaints across the firm. You will ensure that all complaints are handled fairly, promptly, and in line with FCA rules and industry best practice. Lead the complaints team, provid

In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship

The Senior Housing Complaints & Quality Officer will lead a small team to effectively manage and prioritise complaints cases to a conclusion, offering advice and support to colleagues in relation to more complex cases. Senior Housing Complaints and Quality Officer. The role will involve creating str

Complaints Handler – Banking & Financial Services (Remote). Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Ensures adherence to policies, Training & Competence scheme and risk frameworks at all times whilst delivering excellent cust

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms.It is a cornerstone of

In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship

Customer Service Representative.Shift Times: Flexible work patterns to cover the below working hours; 8am-8pm on weekdays, 8am-6pm on weekends.As a Customer Service Representative, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savi

Complaints Handler – Banking & Financial Services (Remote). Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Ensures adherence to policies, Training & Competence scheme and risk frameworks at all times whilst delivering excellent cust

As a Complaints Advisor you will help manage our complaints process, liaising with customers, supporting managers during investigations and making sure all cases are handled fairly and consistently. You'll be part of our Service Improvement Team, who lead on management of the complaints process and

Field Debt Resolution Officer – Manchester & Northwest.An exciting opportunity has arisen for a motivated and professional Field Debt Resolution Officer to join a rapidly growing team focused on reshaping how the energy industry approaches commercial debt recovery.Based in Manchester and covering

This pivotal role is based within our.Demonstrating planning and resource management to ensure that.If you thrive in a fast paced and changing environment but tasked with achieving meaningful goals then our team needs you.Optimo Care Group that supports service users across the UK with over 1,500 de

This Client Services Executive job in Bromsgrove provides opportunity to join a well established IFA firm and focus on providing excellent client liaison and relationship management support.You will be assisting their Financial Advisors with administrative and technical support, ensuring clients rec

Serious Injury Solicitor - Liverpool - Hybrid - salary up to £60,000.This is a unique opportunity to join a top tier Legal 500 law firm offering specialist quality legal advice for Personal and Catastrophic Injury as well as Clinical Negligence.The firm is recognised nationally for its outstanding

Compliance Clerk -Runcorn - Earn up to £18.Full time hours with start times either 08:00 and 09:00Monday to Sunday.Ignition Driver Recruitment are looking for reliable, experienced.Carry out general administration duties including filing, photocopying tachograph reconciliation and data input.Prepar

Compliance Clerk - Runcorn - Earn up to £18.Job Title: Compliance Clerk Location: Runcorn Pay Rate: £12.Shifts: Full time hours with start times either 08:00 and 09:00 Monday to Sunday Ignition Driver Recruitment are looking for reliable, experienced Compli

Adecco are pleased to be recruiting for a Case Typist to work within the North Wales Police Force.Are you an enthusiastic and detail-oriented individual looking for a fulfilling role within public services? We have an exciting opportunity for a Case Typist to join the Case Management Team at North W

Legal Secretary Location: Blackpool Salary: £30k Job Type: Full-time | Permanent Are you an experienced Legal Secretary looking to join a progressive and well-regarded firm? Our client - a modern and dynamic firm of solicitors with offices across the Fylde Coast - is seeking a professiona

Complex Injury Solicitor / Fee Earner.F4B7; £Competitive + Bonus + Hybrid Working.Legal 500 and Chambers & Partners 🌟.We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach 🤝.With offices

An insurance executive role is available in Warrington, within a well-established brokerage that is part of a larger group employing over 200 people.The office is based in the Central Business Park, just a five-minute walk from Warrington Bank Quay station, with bus routes and parking available.The

Reception Teaching Assistant Location: Liverpool (L13) Job Type: Full-Time About the Role Are you passionate about making a real difference in the lives of children with Special Educational Needs (SEN) and Social, Emotional, and Mental Health (SEMH) challenges? We’re seeking a dedicated a

Job Title: Commercial Insurance Claims Handler.Location: Mold + Hybrid Working.Salary: Up to £35,000 per annum.Are you a meticulous and customer-focused individual with a passion for navigating the complexities of commercial insurance claims? If so, we have a fantastic opportunity for you to join o

In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims.You will be a confident communicator on an off the phone which will requ.

We are looking for an experienced Claims Handler to join PIB Insurance Brokers and become a part of a dynamic and forward-thinking team, while handing Financial Lines claims, Professional Indemnity, D&O, Cyber and EPL.At PIB, were committed to innovation, professional development, and making a real

Hybrid working after probation!.Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Preston office.This role will place you at the heart of our customer journey and you will be the firs

Job Title: Commercial Insurance Claims Handler.Location: Mold + Hybrid Working.Salary: Up to £35,000 per annum.Are you a meticulous and customer-focused individual with a passion for navigating the complexities of commercial insurance claims? If so, we have a fantastic opportunity for you to join o

Dreaming of a fresh start in the world of law? If so we are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims.Hybrid working (Working only 1 day in the office).Pension Contribution based 5% Employee / 3% Employer.To effectively and efficiently manage

In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims.You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximize efficiency.You

Ready to take your legal career to the next level? If so, we are seeking a claims hander to join our Casualty Team.The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000.This includes personal injury, product liability and property