Master Technician / Workshop Controller
17 days ago
Southampton
Master Technician / Workshop Controller \n Salary: £55,000–£60,000 Basic \n Hours: Monday–Friday \n Fleet Size: Approximately 70 Vehicles \n Location: Swanmore Role Overview\n We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands-on leadership role combining advanced diagnostic expertise with workshop management responsibilities. \n The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day-to-day operation of the fleet maintenance function. Key ResponsibilitiesWorkshop Management\n\n • Manage the daily operation of the workshop and fleet maintenance programme.\n, • Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation.\n, • Allocate work effectively to technicians and monitor progress.\n, • Ensure all repairs are completed safely, efficiently, and to manufacturer standards.\n, • Minimise vehicle downtime and maximise fleet availability.\nMaster Technician Duties\n\n, • Diagnose and rectify complex mechanical, electrical, and diagnostic faults.\n, • Provide technical support and guidance to workshop staff.\n, • Conduct final quality-control inspections on completed work.\n, • Stay current with vehicle technology, manufacturer updates, and industry best practice.\n, • Undertake advanced fault-finding across a mixed vehicle fleet.\nFleet Compliance & Maintenance\n\n, • Ensure all vehicles meet legal, safety, and operational requirements.\n, • Maintain accurate maintenance, inspection, and compliance records.\n, • Oversee MOT scheduling, servicing intervals, and defect management.\n, • Monitor vehicle condition and recommend replacement or refurbishment where appropriate.\n, • Ensure compliance with Health & Safety legislation and company policies.\nLeadership & Team Development\n\n, • Lead, mentor, and develop workshop personnel.\n, • Conduct performance reviews and identify training requirements.\n, • Promote a culture of accountability, safety, and continuous improvement.\n, • Support recruitment and onboarding of technical staff when required.\nBudget & Cost Control\n\n, • Manage workshop expenditure and maintenance budgets.\n, • Control parts purchasing and inventory levels.\n, • Negotiate with suppliers and external repair providers.\n, • Monitor maintenance costs and identify opportunities for savings.\n, • Deliver cost-effective fleet maintenance without compromising quality or safety.\nCandidate RequirementsEssential\n\n, • Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor.\n, • Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair.\n, • Extensive experience in diagnostics, fault-finding, and vehicle repair.\n, • Strong workshop management and leadership experience.\n, • Excellent planning, organisational, and communication skills.\n, • Experience managing fleet maintenance operations.\n, • Full UK Driving Licence.\nDesirable\n\n, • IRTEC accreditation.\n, • HGV, LCV, or mixed fleet experience.\n, • Transport compliance knowledge.\n, • IOSH or Health & Safety qualification.\n, • Experience with fleet management software and workshop management systems.\nKey Performance Indicators (KPIs)\n\n, • Fleet Availability\n, • Vehicle Downtime Reduction\n, • First-Time Fix Rate\n, • Workshop Productivity & Efficiency\n, • Maintenance Cost Control\n, • MOT Pass Rate\n, • Compliance & Audit Performance\n, • Health & Safety Compliance\n, • Team Performance & Development\nBenefits\n\n, • £55,000–£60,000 Basic Salary\n, • Monday–Friday Working Pattern\n, • Company Pension\n, • Training & Professional Development\n, • Modern Workshop Facilities\n, • Career Progression Opportunities\n, • Company Vehicle (where applicable)\n\n