Customer experience manager jobs in Loughton - Page 2Create job alerts

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

We?are looking for?a Housing Customer Experience Manager to?develop?and?improve?the way we?interact?with our tenants across Wiltshire. This role is key to improving our customer experience, overseeing all resident interactions and finding new ways to enhance engagem.

As Customer Experience Manager, it will be your strategic and tactical insights and recommendations that result in improvements in customer service, satisfaction and the overall efficiency of our services. As Customer Experience Manager, you’ll co-own quarterly business-wide insights forums and a

Customer Experience Manager - Waltham ForestRemember to check your CV before applying Also, ensure you read through all the requirements related to this role. Location: Waltham ForestDepartment: Non- ClinicalSalary: Up to £36,500 DOE plus guaranteed monthly recognition bonusHours: 40 1:4 weekendsCo

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspir

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

VP of Customer Experience, the hiring manager. Partner with Sales, Product, and Support teams to align on customer goals, share insights, and ensure a seamless, cohesive, and exceptional customer experience. We’re hiring a Senior Manager, Digital Customer Success who will drive customer satisfacti

Senior Manager, Customer Experience and Analytics. Define and track service performance KPIs to improve customer experience. Experience in fixed network operations and customer operations processes.

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

A leading construction firm in West Yorkshire is seeking a Customer Relations Manager. The ideal candidate should have excellent complaint resolution skills, a proactive approach, and experience in a customer-focused role. This role involves managing customer relationships, conducting inspections pr

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A leading beauty brand is seeking a Part-time Counter Manager to enhance sales and customer experience in Greater London. As a Counter Manager, you will lead a team, manage sales, and provide exceptional beauty services. Ideal candidates are dynamic, passionate about retail, and bring at least 6 mon

Senior Manager, Customer Experience and Analytics page is loaded## Senior Manager, Customer Experience and Analyticslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ00037831nexfibre is a £4. In order to achieve that, this role will make sure:nexfibre has

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

A leading telecommunications company seeks a Senior Manager in Risk Customer Experience to shape customer excellence strategies within the Credit Risk function. This role focuses on balancing commercial goals with regulatory compliance, improving customer journeys, and leading initiatives that enhan

This role is ideal for someone who is highly organised, customer-focused, and presents themselves with confidence and professionalism. You will be comfortable engaging with a diverse range of investors and collectors and will be trusted with genuine responsibility, playing a key role in shaping the

Working as a Senior Manager in Risk Customer Experience, you will be responsible for shaping and driving the customer excellence strategy within the Credit Risk function. Working in partnership with senior members of our Commercial team, Brand/Customer trust groups, Compliance and the wider Operatio

A leading recruitment agency is looking for an Assistant Store Manager in Chelsea to support daily store operations, manage a high-performing team, and ensure exemplary standards of customer service and compliance. Candidates should be experienced in retail management, possess strong leadership skil

Extensive understanding of ecommerce customer experience – you hold extensive experience in ecommerce customer experience as both an individual contributor and an accomplished team leader. Senior Ecommerce Customer Experience Manager. Guide on‑site customer experience strategy – you’ll ident

A leading betting retailer is looking for an Assistant Manager to oversee shop operations in the absence of the Shop Manager. Key responsibilities include managing team performance, ensuring high standards of customer service, and proficiently handling cash management. The ideal candidate will have

Demonstrable knowledge, skills and experience in the field of Customer experience and Customer Journey design. Multi site Customer Experience Manager. To be successful, the Customer Experience Manager needs to be naturally collaborative, work well with others and influence using verbal and written c

A renowned retail group in Essex is looking for an ambitious Assistant Manager to drive sales and deliver exceptional customer service. The successful candidate will have a focus on team motivation and customer interactions, providing personal service for high-value clients. Experience in furniture,

AsourCustomer Experience ManagerforEurope, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience mea

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Partner cross-functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience. Develop and own the go-to-market

A prominent retail company is seeking a Store Manager in Wincanton to lead a team and ensure exceptional performance and customer satisfaction. Ideal candidates will have experience in a retail environment, strong problem-solving skills, and be well-organized.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. A renowned clothing retailer in Greater London seeks an Assistant Store Manager for the Brent Cross store. Successful applicants will have previous retail management experience, strong a

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A community-focused charity in Sidmouth seeks a dynamic Shop Manager to lead its team and enhance customer experiences. Proven retail management experience and leadership skills are essential.

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

This role focuses on delivering exceptional customer experiences and leading a talented team. Join us to create memorable experiences and foster community connections. A renowned cosmetics retailer is seeking a Store Manager in Broughton.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

In this role, you'll be responsible for delivering outstanding customer experiences, achieving key performance indicators, and coaching team members. Applicants should have experience in a dynamic retail environment and a passion for customer service. A leading coffee retailer is seeking an Assistan

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

Are you an experienced Customer Experience Manager with a supply chain management background?. Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. As a Maersk Customer Experience

Join Platform Property Care as a Customer Experience Manager!. Customer Experience Manager (Housing Repairs/Maintenance). Experience managing complex customer cases, including escalation, service recovery, and early complaint resolution.

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise acc

What makes a great Lead Customer Experience manager. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Proven track record as a project manager delivering end to end solutions in a fast paced and complex environment.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. You wil

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Customer Success or Technical Support experience the SaaS space. Covering all aspects of inbound customer support, including diagnosing and t

A leading pharmacy and health retailer in Greater London is seeking an experienced Store Manager to drive success and inspire a team. This role requires strong retail management background, a passion for customer care, and the ability to implement strategies for business growth.