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Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. Customer Experience Manager (Staff Entrances). Develop and implement strategies to enhance the customer experience at

This role involves driving sales, enhancing customer service, and managing store operations in the absence of the Store Manager. A prominent retail company in the United Kingdom is seeking a Team Manager to lead and inspire their store team. The ideal candidate will have experience in retail, excell

We are working with the Customer Service team to onboard a Customer Experience Manager to manage the customer journey from occupation through the two-year post occupation period. Proven experience in a customer-facing management role within the volume housebuilding sector, plus a strong technical un

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. Design and manage client experience programmes across CIB, including feedback and journey mapping. Experience running client insight programmes would be useful.

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. Strong organizational and customer service skills are essential, along with availability for 9-hour shifts and weekends. A leading athletic apparel brand is

The successful candidate will manage a team, foster true customer experiences, and drive exceptional sales results. A leading beauty brand is seeking a Business Manager for their Harrods location in London. Applicants should have proven management experience at a similar level, possess innovative pr

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200

As Operations & Customer Experience Manager, you’ll play a senior and highly practical role in ensuring every customer enjoys a smooth and well‑managed experience from booking through to completing their trip. Job title: Operations & Customer Experience Manager. It’s a varied position that ble

The role requires a minimum of 3 years of retail management experience, the ability to lead and inspire a team, and a strong focus on customer service. A unique facial fitness company based in Greater London is seeking a Studio Manager to drive profitability and manage daily operations.

A leading garden centre retailer is seeking a General Manager to drive sales, enhance customer loyalty, and manage operational standards. The ideal candidate will have a strong retail management background, focusing on team development and communication to ensure a memorable customer experience. Joi

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team!. Are you an experience Operations Executive / Manager within the Travel / Educational Travel Industry? Do you love all things Adve

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. This role owns team performance and customer outcomes including project delivery, adoption,

Candidates must have experience in retail environments and demonstrate effective leadership skills, ensuring a high standard of store presentation and customer engagement. A leading global fashion retailer is looking for a Store Manager for its London Liverpool Street location. Responsibilities incl

Strategy Manager, Customer Experience and Refunds. Strategy Manager, Customer Experience and Refunds. Our Customer Care team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction.

Experience influencing cross‑functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer ref

A leading facial fitness studio in Greater London is seeking a Studio Manager to drive revenue and ensure exceptional customer service. The ideal candidate will have over 3 years of experience managing a retail location with a strong focus on team leadership and operational excellence.

A leading optical retail company is seeking an Opticians Store Manager in Thanet District to lead a diverse team and ensure exemplary customer experiences. Responsibilities include empowering the team to enhance customer relationships, creating a successful store environment, and guiding customers t

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

A leading beauty brand is seeking a Multi-Site Business Manager to create a magical customer experience across multiple locations in the UK. Exceptional management experience, innovative problem-solving skills, and a customer-centric approach are essential.

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. You will build data driven business cases and work closely with cross-functional stakeholders to implement customer centric solutions to our user benefits related product features, customer service, and co

As a Customer Experience & Contact Platform Architect - Manager, you will:. Customer Experience & Contact Platform Architect - Manager. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions.

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Always offer a highly motivated, proactive and consistent approach to delivering exceptional customer experiences, always striving to put the customer at the heart of everything we do and understand individual customer needs, taking ownership of tasks and situations to ensure customer excellence at

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences. A leading home builder in Greater London seeks a Sales Manager to drive sales performance through effective management of the Sales Adviser team.

Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. Senior Customer Experience Manager. You understand that for our clients customers, a delayed delivery isn't just a logistics fail; its a missed birthda

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

The role involves leading a high-performing team, ensuring exceptional customer experience, and achieving sales and profit targets. The ideal candidate will have senior retail management experience, strong leadership skills, and a proven track record in customer engagement. A renowned retail company

The role requires previous retail management experience, with an emphasis on people management and excellent customer service skills. A retail management firm is seeking an Assistant Store Manager to oversee daily operations in East Suffolk. You'll be responsible for a variety of tasks including tea

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading beauty brand in Greater London is seeking a Business Manager to drive exceptional customer experiences and lead a dynamic team. The ideal candidate has proven management experience, strong leadership skills, and a passion for beauty.

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

A leading supermarket chain in Clapham Junction is seeking a Customer Manager to enhance customer experience and lead store service. The role involves engaging with the team, validating customer pathways, and addressing customer feedback effectively. Ideal candidates will have retail management expe

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business

A leading betting firm in Waverley is seeking a Shop Manager to enhance customer experience and ensure responsible gambling practices. Suitable candidates will have management experience in the betting industry, outstanding customer service skills, and will be available during evenings and weekends.

This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. While customer experience (CX) experience is desirable, it’s not essential. Customer Experience (CX) experience is desirable, it’

A leading supermarket chain in the UK seeks an experienced Store Manager to lead a team and enhance store performance in a competitive market. You will be responsible for cultivating a customer-centric culture, developing strategic initiatives, and fostering a high-performance team. Ideal candidates

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

A leading automotive company in Peterborough seeks an Aftersales Manager to oversee aftersales teams and ensure outstanding customer service. This is an exciting opportunity to be part of a growing company focused on exceptional customer experiences. Candidates should have prior automotive industry