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Trabajos customer experience manager en Richmond - Page 2Crear alertas

  • Hotel Receptionist
    Hotel Receptionist
    hace 1 mes
    £12.5–£13 por hora
    Jornada completa
    London

    We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

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  • Restaurant Manager
    Restaurant Manager
    hace 1 mes
    £38000–£50000 anual
    Jornada completa
    London

    Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants? La Mia Mamma is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: • Oversee day-to-day operations and ensure the highest standards of service., • Lead, motivate, and train the team to create a cohesive and effective workforce., • Manage staff schedules and handle recruitment as needed., • Maintain and enhance customer satisfaction by addressing feedback and implementing improvements., • Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality., • Monitor financial performance, including budgets, sales, and cost control., • Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: • Proven experience in restaurant management., • Strong leadership and team-building skills., • Excellent communication and interpersonal abilities., • Customer-focused mindset with a passion for exceptional service., • Strong problem-solving and decision-making capabilities., • Financial acumen to manage budgets and control costs., • Ability to work under pressure and maintain composure in a fast-paced environment., • Knowledge of Italian cuisine and culture is a plus. Benefits: • Salary range £38K-£50k depending on experience (incl. service charge), • Opportunities for career growth within our expanding group., • Comprehensive training and professional development in Italian hospitality., • Supportive and dynamic team environment., • Staff meals and discounts at all our restaurants.

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  • Manager
    Manager
    hace 1 mes
    £14–£15 por hora
    Jornada completa
    Earl's Court, Kensington and Chelsea

    Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.

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  • Pharmacy Assistant
    Pharmacy Assistant
    hace 2 meses
    £12.21–£13.5 por hora
    Jornada parcial
    London

    💊 Part-Time Pharmacy Dispenser – Roehampton (SW15) We are looking for a Part-Time Pharmacy Dispenser (16 hours per week) to join our friendly team at our online pharmacy based in Roehampton (SW15). If you have experience using ProScript or EMIS and a background in pharmacy dispensing, we’d love to hear from you. About the Role Reporting directly to the Pharmacist Manager, you’ll play an important part in delivering our caring and community-focused service. Your key responsibilities will include: Accurately labelling and dispensing prescriptions for patients. Ordering prescriptions for patients on our repeat collection service. Checking, ordering, and restocking medicines for the dispensary. What We’re Looking For Proven experience in a pharmacy setting, with knowledge of ProScript or EMIS. Excellent customer care and communication skills, with a patient-focused attitude. A positive, enthusiastic, and self-motivated approach. Ability to work well in a team and use your own initiative. Strong attention to detail and commitment to accuracy. What We Offer Ongoing training and support for the right candidate. A warm, supportive environment that values professionalism and care. Opportunity to be part of an established online pharmacy making a positive difference in the community. If you’re a motivated Pharmacy Dispenser looking for a flexible part-time role with purpose — apply today and join our growing team!

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  • Receptionist
    Receptionist
    hace 2 meses
    Jornada parcial
    London

    Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues

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  • Sales Consultant
    Sales Consultant
    hace 2 meses
    Jornada parcial
    London

    💼 Role: Sales Partner Start: October 2025 📍 UK - London Area Salary & Benefits: • £50 for every signed merchant, • £1,000 bonus for every 50 merchants onboarded Tajmee is a modern loyalty platform that helps small businesses like coffee shops, restaurants, and boutiques connect with their customers. Merchants can create digital stamp cards, offer custom rewards, and gain insights, while shoppers enjoy an easy way to earn and redeem perks. We’re looking for motivated, self-driven individuals to help us grow and support the local businesses that power our communities. What You’ll Do: • Generate and convert high-quality sales leads into paying customers, • Work towards business KPIs and sales targets, • Engage prospects ranging from owner-managers to senior executives, • Close sales both in-person and over the phone, • Collaborate closely with the founder on sales strategy and execution, • Identify opportunities to expand business within existing accounts and networks Who You Are: • Minimum 1 year of proven sales experience (closing deals or generating new business) - retail or shop assistant roles (e.g., clothing or cashier positions) do not qualify, • Fluent in English with excellent communication skills, • Confident, persuasive, and comfortable pitching directly to business owners What's in it for you? • Uncapped commission with generous bonuses, • A key role in an early-stage startup, with the chance to shape the company’s growth and progress into leadership as the business scales, • Exposure to every part of the startup journey — from sales and marketing to product and strategy Compensation potential: • 5 sales/day: ~£77,000 per year (including bonuses, with 4 weeks off), • 4 sales/day: ~£61,600 per year, • 3 sales/day: ~£46,200 per year, • 2 sales/day: ~£30,800 per year

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  • Catering and Events Driver - Fast Food
    Catering and Events Driver - Fast Food
    hace 2 meses
    £14 por hora
    Jornada completa
    London

    Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.

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  • Field Sales Representative
    Field Sales Representative
    hace 2 meses
    Jornada completa
    Hayes

    No Experience? No Problem. High Performers Wanted NOW! Are you ambitious, driven and ready to build a career in sales? At Destinations Sales Group, we’re looking for motivated individuals to join our growing team of sales representatives. Whether you're looking to break into the world of sales or want to take the next step in your sales career, here you will create real foundations and build a meaningful career full of growth, progression, scalability and endless opportunity. We're hiring for a Field Sales Representative Role. This allows you to earn based on your hard work and performance. No more being undervalued or overworked. What you put in is what you get out. What We Offer: • Earn £70-£90 per sign up! - UNLIMITED EARNING POTENTIAL!, • Weekly Payments Directly To You, • Fast-Track Leadership Program & Clear Progression Path - Run Your Own Team within 3 Months, • Full Training & Mentorship Provided - No Experience Required, • Daily, Weekly and Monthly Bonuses + Paid Work Trips for High Performers. The Role: • Door-To-Door Broadband Sales, • Learning directly from your team leader while applying skills in the field., • Building consistency and personal foundations to grow your career., • Working within a supportive team culture focused on growth and results. We're Looking For Someone: • Hungry for Success (You want more than the average person), • Outgoing, Confident and Eager to learn., • Comfortable speaking to new people daily, • Reliable and Consistent - We invest heavily in training/developing our team Ideal backgrounds in: Customer Service, Sales, Field Sales, Team Management, Leadership, Door-to-Door, Telesales, Car Sales, Estate Agency, Events, Promo Sales, Fundraising Interviews running throughout October. Immediate start dates available. It is time to take control of your income and invest into your future.

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  • Experienced Florist
    Experienced Florist
    hace 2 meses
    £12–£15 por hora
    Jornada completa
    Hayes

    Company Description We at Sweet Balloons & Blooms currently recruiting for a Florist & Balloon Artist. To help our team to provide a large selection of inexpensive helium balloons and Flowers for every taste and budget. We offer stylish floral bouquets and balloon compositions for all occasions. We are currently a growing team seeking the right person for this opportunity. Job Description We are currently seeking someone to join our busy team. on the job training will be provided however experience preferred. You must have an inspiring work ethic, willing to learn, an eye for detail and be focused on exceptional customer service. Requirements Beginners / Intermediate certification of training in hand tied bouquets and table arrangements. Passionate about flowers and plants with a thorough understanding of flower and plant varieties, seasonal flowers, flower care and preparation. Punctual, reliable and calm under pressure. Creative, engaging, polite and good team player. An ability to work under pressure. Responsibilities Create inspirational designs of your choice as well as following precisely our bouquet guide. Excellent communication between management and the staff. Please send us a CV, and any photos you have of your floristry or balloon design work when you apply. We look forward to hearing from you! Expected start date: ASAP Job Type: Full Time Salary: £12.00 per hour Schedule: 6-8 hour shift per day

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