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As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Client & Team Experience Manager.

The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. A strong people manager

Position: Customer Experience Manager - UK. Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand��

The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. Experience in customer experience, operations, or insight roles. The role blends customer insight, op

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership)Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries

Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything?. As a Maersk Customer Experience Manager you will be an integral part of establishing the

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

Customer Experience Manager (Housing Repairs/Maintenance). Join Platform Property Care as a Customer Experience Manager!. Youll support and empower CLOs to remain a consistent, trusted point of contact for customers, ensuring customers feel informed, supported, and confident in the service being d

The IAM Practice Manager -Customer Experience will manage customer loyalty and adoption of Saviynt’s innovative services and products using our customers’ business objectives and priorities as the key driver. The IAM Practice Manager -Customer Experience will be responsible for driving customer

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. Influence how Contentful evolves to support customer journey optimization and ROI measuremen

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

As Customer Experience Lead, you will build genuine, trusted relationships with customers, gaining a comprehensive understanding of their needs, building genuine rapport and acting as a key point of escalation when things don’t go to plan. As a leader at Allpress, you will take ownership of our Cu

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching oth

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and sa

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communicat

You will lead the team to ensure an exceptional customer experience, drive sales, and engage with the community. Ideal candidates will have retail management experience, strong leadership skills, and a passion for customer service. A retail company is seeking a dedicated Store Manager in the United

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

Are you an experienced Customer Experience Manager with a supply chain management background?. Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. You will be a key driver in ens

As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust’s customer experience (CX) framework and consultancy support programme. Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Own custom

We are seeking a dynamic Customer Experience Manager to take responsibility for delivering and continuously improving end-to-end customer experiences across all touchpoints in our rapidly growing SAAS business. We are now looking for an enthusiastic and driven Customer Experience Manager to join our

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Your co

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

You will enhance the customer experience, manage store teams, and optimize key performance indicators. Join us in making every customer experience exceptional! #J-18808-Ljbffr. A leading beverage retail company in Leatherhead seeks a dynamic Assistant Manager to support store operations and drive sa

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired oth

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Customer Success or Technical Support experience the SaaS space. Covering all aspects of inbound customer support, including diagnosing and t

Clear passion for customer experience and delivering customer success. Data Delivery Manager - Customer Data Platform (Adobe Experience Platform). Adobe Experience Platform experience.

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

A global mobility firm is seeking a General Manager for its London office. The successful candidate will lead operations and sales teams, optimize profitability, and enhance customer engagement in a dynamic growth environment. Candidates must have at least 10 years of operations leadership experienc

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Custo

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

Lead, motivate, and develop the Customer Experience team to deliver consistently excellent service. Proven experience leading or supervising a team in a customer-focused environment. In this role, you'll play a critical part in delivering our industry leading coffee offering and wholesale support, a

A leading consumer goods company is seeking a Customer Experience Manager in Kingston to enhance customer satisfaction and drive strategic relationships. Ideal candidates will possess strong supply chain experience, excellent analytical skills, and a proactive approach towards problem-solving.

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

You will drive sales, ensure exceptional customer experiences, and manage store performance. A leading fashion retail brand in Bromley seeks a passionate Store Manager to lead a dynamic team.

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. A renowned clothing retailer in Greater London seeks an Assistant Store Manager for the Brent Cross store. Successful applicants will have previous retail management experience, strong a

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

Top View is seeking a dynamic and customer-focused Head of Tours & Customer Experience to lead its sightseeing operations in London. Represent the tours department in leadership discussions, ensuring customer experience remains central to business strategy. Experience managing OTA relationships and

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order managemen