Customer experience jobs in Basingstoke - Page 2Create job alerts

The role involves handing over vehicles to customers, ensuring their experience is enjoyable and stress-free. The ideal candidate will have prior experience in a retail environment and a genuine desire to excel in customer service. A dynamic recruitment company in the East Midlands is seeking an ind

A leading grocery retailer is seeking a Customer Manager in Basingstoke to enhance customer experience and satisfaction. Candidates must have experience in customer-facing roles, strong communication skills, and flexibility for various shifts. The role involves leading a team, managing customer feed

A prominent menswear brand is seeking a Store Manager in Basingstoke to drive store performance and ensure an exceptional customer experience.

The successful candidate will drive store performance and inspire their team to deliver exceptional customer experiences. Ideal candidates will have experience in managing operations and employee relations.

A British luxury brand is seeking an Operations & Customer Service Manager to oversee customer experience and daily operations. This part-time role, flexible at 3-4 days per week, requires someone who excels in customer service while handling operational tasks efficiently. The ideal candidate will e

In this full-time role, you will lead a dedicated team to enhance customer experiences through excellent service and product knowledge. Ideal candidates are customer-focused with strong leadership skills and a passion for retail.

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

We are seeking an accomplished Senior Consultant, Customer Experience (CX) Transformation located in EMEA to lead clients through complex customer experience and contact centre transformations. Deep expertise in contemporary customer experience (CX) platforms and technologies that includes:. At TTEC

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

Ideal candidates will possess previous sales experience, have a passion for luxury retail, and strong communication skills, contributing to a dynamic and welcoming store environment.

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

A renowned footwear retailer in Greater London seeks an experienced Store Manager to lead their UK store, ensuring exceptional customer experiences and driving sales. Ideal applicants should have proven retail management experience, strong communication skills, and the ability to balance targets wit

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust

A global specialty retailer is seeking a Brand Strategy & Customer Experience Manager to lead marketing initiatives across EMEA. This role involves optimizing global messaging, managing customer experience, and providing business updates to leadership. The ideal candidate will possess strong marketi

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

This role involves managing a team to meet delivery standards and ensuring customer satisfaction. A leading retail company is seeking a Customer Manager to oversee transport operations.

This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal candidates will have strong interpersonal skills, experience in the housebuilding industry, and a p

This role involves inspiring customer loyalty and coaching the team, while also performing various operational tasks like checking deliveries and stocking shelves. The ideal candidate will have strong leadership skills and a passion for excellent customer service.

A leading local energy company in Jersey is seeking a Retail Sales Associate to enhance customer experience and promote electrical products. The role requires strong sales and customer service skills, with responsibilities including achieving sales targets and maintaining high store standards.

A premium retail brand in Birmingham is seeking an Assistant Store Manager to drive customer engagement and team motivation.

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets and resources. By the term ‘those who have experienced racism’, we are referring to individuals who have experienced discrimination based on the colour of their skin, r

Ideal candidates will have experience in B2C environments and the ability to build structure while maintaining connections with customers. A mission-driven startup in Greater London seeks a Customer Team Leader to drive the development of a high-volume, phone-based team. In this impactful position,

As the Store Manager, you will lead a passionate team, drive sales performance, and ensure an outstanding shopping experience. We are looking for someone with proven leadership skills and a strong customer focus. Retail experience is desirable but not essential, as we offer full training.

This role involves delivering exceptional customer service, managing store operations, and ensuring high standards of store presentation.

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assistin

A major High Street brand is seeking an experienced Cafe Manager in the Metropolitan Borough of Solihull. Responsibilities include preparing high-quality food, managing teams to provide exceptional customer service, and overseeing catering operations. Ideal candidates will have management experience

You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s BandQ’s ambition to make every customer count, so you’ll strive to ensure BandQ is a place colleagues love to work, and customers love to shop. Make sure colleagues are

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

Responsibilities include ensuring a smooth running of daily activities, managing team deployment, and acting as a point of contact for customers and colleagues. The ideal candidate is customer-focused, enjoys collaborative work, and is safety conscious.

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. What makes a g

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. By the term ‘those who have experienced racism’, we are referring to individuals who have experienced discrimination based on the colour of their skin,

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable. Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streaml

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trinity. Strong leadership and customer service skills are essential.

A leading jewelry retailer is seeking a part-time Supervisor in Basingstoke who excels in customer service and has a passion for selling. Applicants should have retail experience and strong communication skills.

Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fast-paced environment. A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation‑inspiring complex change, e

A leading retail cooperative seeks a Customer Team Leader in South Hams.

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of H

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

Ideal candidates will have experience managing teams in customer-focused environments, a commitment to high service standards, and the ability to drive business growth through effective team management. A leading bingo business in England is looking for a Deputy General Manager to ensure exceptional