Customer experience jobs in Basingstoke - Page 3Crear alertas

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Demonstrated success in developing and executing customer experience and operations strategies that drive imp

A leading healthcare service provider in the United Kingdom is seeking a Retail Assistant to deliver exceptional customer service on a permanent casual basis. The role involves serving customers, maintaining a positive brand image, and complying with health and safety regulations.

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. Successful candidates will have leadership skills and retail management experience.

This role is perfect for someone with retail management experience, showcasing leadership with a focus on customer satisfaction and operational excellence.

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location. The ideal candidate will have a passion for fashion retail, strong leadership skills, and experience in a

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

As a Lead Product Designer in our digital customer experience team, you'll own the creation of world‑class customer experiences and deliver transformative solutions across and the My Sky app. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better exper

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

Successful candidates will embody an exceptional customer experience while contributing to commercial success. Qualifications include customer service experience, effective selling skills, and strong communication abilities. The role involves engaging, listening, and guiding customers towards suitab

Senior Leadership: significant experience in B2B SaaS at a senior management level, with extensive experience managing leaders of leaders (Directors/Managers). We are looking for a Senior Director to lead our EMEA Customer Experience organisation—a strategic leadership role that serves as the "Gen

Experience in structured luxury retail is a plus.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

The position requires strong leadership skills, collaboration across departments, and a passion for exceptional customer service, making a genuine impact in how L&Q responds to customer needs. Candidates should have experience in managing complex services and leading teams through change. A leading

A leading employee experience platform is seeking a Senior Director to oversee their EMEA Customer Experience organization. This strategic role involves leading a team of ~18 across Customer Success, Renewals, and People Science, with full autonomy to refine operations for maximum impact. The ideal

A renowned coffee company in the United Kingdom is seeking an experienced professional to manage customer experience design processes. This role involves coordinating with marketing and other teams to ensure customer experience strategies are met, with a focus on adopting an omnichannel approach. Id

From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. Define end‑to‑end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real‑world touchpoints with cla

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

You will set the direction for how customers experience PayPlan at every touchpoint – across digital journeys, automation, telephony, and service delivery – ensuring experiences are simple, supportive, compliant, and designed around real customer needs. Define and own PayPlan’s Customer Experi

A leading jewelry retailer in York is seeking a part-time Supervisor with a passion for customer service and sales. In this role, you will model excellent customer service, achieve sales targets, and coach new team members on product knowledge. Previous retail experience and strong communication ski

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. You have extensive UK payroll experience, minimum 5 years - bonus points for experience

The successful candidate will oversee the implementation of a customer experience framework, manage a consultancy program, and lead a team to foster a customer-first culture. A leading organization promoting energy efficiency is seeking a Manager for Customer Experience and Quality. This role requir

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

The role embraces customer engagement and aims to deliver an exceptional inclusive experience to all customers. Applicants should have a background in customer service and demonstrate strong communication and effective selling skills.

Previous customer service experience is ideal, but not essential. The role prioritizes delivering excellent customer service and creating a welcoming store environment.

The ideal candidate will have a strong commercial background and excellent people management skills, ensuring top-notch customer service.

Ideal candidates will have experience in customer service, excellent communication skills, and a full clean UK Driving Licence. Your role includes providing personalized vehicle handovers and ensuring customer satisfaction through effective communication and teamwork. A vehicle service provider in Y

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customer

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

The role involves supporting the General Manager, managing customer experience, HR, payroll, and supervising junior staff. Ideal candidates will have experience in customer service and HR, proficiency in Microsoft applications, and a keen attention to detail. A leading healthcare provider in Odiham

Broadpin is a fast-growing consultancy redefining Customer Experience (CX) across industries. Senior Consultant |Customer Experience Solutions/ CX Solutions. Our expertise spans marketing automation, customer data platforms, sales enablement, CPQ, commerce, subscription management, service solutions

The role involves supervising the team, ensuring quality customer experiences, and achieving sales goals. Candidates should have a high school diploma and preferred retail experience of at least one year.

The ideal candidate will have strong communication skills, a positive attitude, and previous experience in sales or customer service. In this role, you will provide exceptional customer service, build relationships, and achieve sales targets.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. Strategic vision & delivery: Define and deliver the county wide strategy

A leading retailer in Greater London is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and 5-star service.This role requires a commercially sharp leader who is operationally resilient and capable of driving performance.Responsibilities include coaching st

The ideal person for the Customer Experience Manager role will. Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function.

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract re

Working in partnership with operators, stakeholders, agencies, colleagues and customers - you’ll help shape station to create a great customer environment. You will set the vision and strategy for delivering an outstanding customer experience at the managed station, continually raising standards t

A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey. The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints.

Candidates should possess GOC registration, have experience in customer service, and demonstrate a desire to learn and coach others. A leading optical retailer in Greater London is looking for an Assistant Manager to guide a dynamic team in delivering exceptional customer service.

Director Of Technology & Customer Experience. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. Strategic vision & delivery

The work genuinely changes lives, and customer experience sits at the heart of everything they do. Leading, coaching and developing a high-volume, phone-based customer and sales team. Creating a calm, empathetic, customer-first culture, even at scale.